2nd Line Support Technician Jobs in Manchester

Second Line Support Technician
North West > Manchester

The median Second Line Support Technician salary in Manchester is £31,750 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 209 - 258
Rank change year-on-year - - -64
Permanent jobs requiring a 2nd Line Support Technician 6 0 3
As % of all permanent jobs advertised in Manchester 0.12% - 0.053%
As % of the Job Titles category 0.12% - 0.055%
Number of salaries quoted 6 0 3
10th Percentile £27,500 - £26,250
25th Percentile £27,625 - £27,000
Median annual salary (50th Percentile) £31,750 - £29,500
Median % change year-on-year - - +28.26%
75th Percentile £34,250 - £30,500
90th Percentile - - £30,650
North West median annual salary £31,750 - £29,500
% change year-on-year - - +28.26%

All Permanent IT Job Vacancies
Manchester

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 4,835 4,641 5,500
% of permanent jobs with a recognized job title 94.90% 91.79% 97.05%
Number of salaries quoted 3,749 2,700 3,718
10th Percentile £30,000 £31,250 £31,250
25th Percentile £40,988 £42,500 £41,250
Median annual salary (50th Percentile) £54,169 £57,500 £55,000
Median % change year-on-year -5.79% +4.55% +10.00%
75th Percentile £68,750 £71,250 £70,000
90th Percentile £81,400 £83,750 £85,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

2nd Line Support Technician
Job Vacancy Trend in Manchester

Job postings that featured 2nd Line Support Technician in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for 2nd Line Support Technician in Manchester

2nd Line Support Technician
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing 2nd Line Support Technician in Manchester.

Salary trend for 2nd Line Support Technician in Manchester

2nd Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 25 April 2024, 2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring 2nd Line Support Technician in the job title.

1 6 (100.00%) Microsoft
2 5 (83.33%) Customer Service
3 4 (66.67%) Social Skills
3 4 (66.67%) Windows Server
3 4 (66.67%) Wireless
3 4 (66.67%) Windows
4 3 (50.00%) SQL Server
4 3 (50.00%) IIS
4 3 (50.00%) Internet
4 3 (50.00%) VMware
4 3 (50.00%) Software Testing
4 3 (50.00%) Problem-Solving
4 3 (50.00%) Public Sector
4 3 (50.00%) Wi-Fi
4 3 (50.00%) Microsoft 365
4 3 (50.00%) Driving Licence
5 2 (33.33%) Mobile Device Management
5 2 (33.33%) Continuous Improvement
5 2 (33.33%) IT Strategy
5 2 (33.33%) Veeam
5 2 (33.33%) Active Directory
5 2 (33.33%) VoIP
5 2 (33.33%) SharePoint
5 2 (33.33%) ERP
6 1 (16.67%) Microsoft Exchange
6 1 (16.67%) LAN
6 1 (16.67%) WAN
6 1 (16.67%) TCP/IP
6 1 (16.67%) Cisco Certification
6 1 (16.67%) CCNA

2nd Line Support Technician Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (50.00%) IIS
2 2 (33.33%) SharePoint
3 1 (16.67%) Microsoft Exchange
Cloud Services
1 3 (50.00%) Microsoft 365
2 1 (16.67%) AWS
2 1 (16.67%) GCP
Communications & Networking
1 4 (66.67%) Wireless
2 3 (50.00%) Internet
2 3 (50.00%) Wi-Fi
3 2 (33.33%) VoIP
4 1 (16.67%) Firewall
4 1 (16.67%) LAN
4 1 (16.67%) Remote Desktop
4 1 (16.67%) TCP/IP
4 1 (16.67%) WAN
Database & Business Intelligence
1 3 (50.00%) SQL Server
General
1 4 (66.67%) Social Skills
2 3 (50.00%) Public Sector
Miscellaneous
1 3 (50.00%) Driving Licence
Operating Systems
1 4 (66.67%) Windows
1 4 (66.67%) Windows Server
Processes & Methodologies
1 5 (83.33%) Customer Service
2 3 (50.00%) Problem-Solving
2 3 (50.00%) Software Testing
3 2 (33.33%) Continuous Improvement
3 2 (33.33%) ERP
3 2 (33.33%) IT Strategy
3 2 (33.33%) Mobile Device Management
4 1 (16.67%) Disaster Recovery
4 1 (16.67%) Service Delivery
Programming Languages
1 1 (16.67%) PowerShell
Qualifications
1 1 (16.67%) AWS Certification
1 1 (16.67%) CCNA
1 1 (16.67%) Cisco Certification
System Software
1 2 (33.33%) Active Directory
2 1 (16.67%) Hyper-V
2 1 (16.67%) VMware Infrastructure
Systems Management
1 1 (16.67%) Microsoft Intune
1 1 (16.67%) SCCM
Vendors
1 6 (100.00%) Microsoft
2 3 (50.00%) VMware
3 2 (33.33%) Veeam
4 1 (16.67%) Aruba