The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 187 175 192
Rank change year-on-year
-12 +17
Permanent jobs requiring a 3rd Line Technical Support 5 2 1
As % of all permanent IT jobs located in Manchester 0.12% 0.054% 0.023%
As % of the Job Titles category 0.13% 0.057% 0.024%
Number of salaries quoted 4 1 1
Average salary £35,000 £39,000 £31,000
Average salary % change year-on-year
-10.25% +25.80%
UK excluding London average salary £35,500 £35,000 £30,750
% change year-on-year
+1.42% +13.82%
3rd Line Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3960 3525 4178
As % of all permanent IT jobs located in Manchester 94.49% 94.86% 96.67%
Number of salaries quoted 3416 3074 3749
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £24,000 £23,000
10% offered a salary of more than £55,000 £51,500 £51,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Technical Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Manchester

3rd Line Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Manchester region.

3rd Line Technical Support Salary Trend in Manchester

3rd Line Technical Support
Top 30 Related IT Skills in Manchester

For the 6 months to 24 December 2014, IT jobs across the Manchester region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 6 (100.00%) Microsoft
2 5 (83.33%) MS Excel
2 5 (83.33%) MS Exchange
2 5 (83.33%) Active Directory
2 5 (83.33%) VMware
2 5 (83.33%) VMware Infrastructure
3 4 (66.67%) SQL Server
3 4 (66.67%) Windows
3 4 (66.67%) Cisco
3 4 (66.67%) Citrix
3 4 (66.67%) SAN
3 4 (66.67%) NetApp
3 4 (66.67%) Hyper-V
4 3 (50.00%) IIS
4 3 (50.00%) Firewall
4 3 (50.00%) Wireless
4 3 (50.00%) XenDesktop
4 3 (50.00%) vSphere
5 2 (33.33%) ITIL
5 2 (33.33%) VPN
5 2 (33.33%) HP
5 2 (33.33%) Service Management
5 2 (33.33%) Clustering
5 2 (33.33%) Business Continuity
5 2 (33.33%) NAS
5 2 (33.33%) XenApp
5 2 (33.33%) Meraki
5 2 (33.33%) Kalman Filter
6 1 (16.67%) MS Office
6 1 (16.67%) MCP

3rd Line Technical Support
Top Related IT Skills in Manchester by Category

For the 6 months to 24 December 2014, IT jobs across the Manchester region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (83.33%) MS Exchange
2 3 (50.00%) IIS
3 1 (16.67%) SharePoint
3 1 (16.67%) Exchange Server 2003
3 1 (16.67%) Exchange Server 2013
Applications
1 5 (83.33%) MS Excel
2 1 (16.67%) MS Office
Communications & Networking
1 4 (66.67%) SAN
2 3 (50.00%) Firewall
2 3 (50.00%) Wireless
3 2 (33.33%) VPN
3 2 (33.33%) NAS
4 1 (16.67%) DNS
4 1 (16.67%) LAN
4 1 (16.67%) VoIP
4 1 (16.67%) DHCP
4 1 (16.67%) VLAN
Database & Business Intelligence
1 4 (66.67%) SQL Server
Miscellaneous
1 2 (33.33%) Clustering
Operating Systems
1 4 (66.67%) Windows
2 1 (16.67%) Windows 7
Processes & Methodologies
1 2 (33.33%) ITIL
1 2 (33.33%) Service Management
1 2 (33.33%) Business Continuity
1 2 (33.33%) Kalman Filter
2 1 (16.67%) Incident Management
2 1 (16.67%) Problem Management
2 1 (16.67%) Time Management
2 1 (16.67%) Software Deployment
2 1 (16.67%) Change Management
2 1 (16.67%) Project Management
Qualifications
1 1 (16.67%) MCP
1 1 (16.67%) MCSE
1 1 (16.67%) MCSA
1 1 (16.67%) CCA
1 1 (16.67%) Citrix Certification
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) VMware Certified Professional (VCP)
1 1 (16.67%) MCITP
1 1 (16.67%) NCIE
System Software
1 5 (83.33%) Active Directory
1 5 (83.33%) VMware Infrastructure
2 4 (66.67%) Hyper-V
3 3 (50.00%) XenDesktop
3 3 (50.00%) vSphere
4 2 (33.33%) XenApp
5 1 (16.67%) XenServer
Systems Management
1 1 (16.67%) Backup Exec
Vendors
1 6 (100.00%) Microsoft
2 5 (83.33%) VMware
3 4 (66.67%) Cisco
3 4 (66.67%) Citrix
3 4 (66.67%) NetApp
4 2 (33.33%) HP
4 2 (33.33%) Meraki
5 1 (16.67%) AppSense
5 1 (16.67%) Veeam
5 1 (16.67%) Dell
Altrincham
360 Resourcing
Salary: £23k - 25k per year + Superb Benefits
Posted: 7 days ago