The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 169 187 180
Rank change year-on-year
+18 -7
Permanent jobs requiring a 3rd Line Technical Support 7 12 2
As % of all permanent IT jobs located in Manchester 0.21% 0.30% 0.054%
As % of the Job Titles category 0.22% 0.32% 0.056%
Number of salaries quoted 3 11 2
Average salary £43,000 £35,000 £31,250
Average salary % change year-on-year
+22.85% +12.00%
UK excluding London average salary £36,500 £35,000 £31,750
% change year-on-year
+4.28% +10.23%
3rd Line Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3159 3805 3570
As % of all permanent IT jobs located in Manchester 96.52% 96.50% 95.97%
Number of salaries quoted 2614 3247 3093
Average salary £41,000 £37,500 £37,500
Average salary % change year-on-year
+9.33% -
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £60,000 £50,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Technical Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Manchester

3rd Line Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Manchester region.

3rd Line Technical Support Salary Trend in Manchester

3rd Line Technical Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the Manchester region over the 3 months to 14 February 2016.

3rd Line Technical Support Salary Histogram in Manchester

3rd Line Technical Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the Manchester region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale - 1 £25,000 -
3rd Line Technical Support
North West

3rd Line Technical Support
Top 30 Related IT Skills in Manchester

For the 6 months to 14 February 2016, IT jobs across the Manchester region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 10 (90.91%) VMware
2 9 (81.82%) VMware Certified Professional (VCP)
2 9 (81.82%) NCDA
2 9 (81.82%) NetApp
2 9 (81.82%) Data ONTAP
3 7 (63.64%) Windows Server
3 7 (63.64%) Windows
3 7 (63.64%) MS Exchange
3 7 (63.64%) Microsoft
4 6 (54.55%) Cisco
4 6 (54.55%) MS Excel
4 6 (54.55%) Active Directory
4 6 (54.55%) Microsoft Certification
4 6 (54.55%) Exchange Server 2010
4 6 (54.55%) Windows Server 2008
4 6 (54.55%) Windows 7
4 6 (54.55%) Windows 8
4 6 (54.55%) FlexPod
5 5 (45.45%) SCOrch
5 5 (45.45%) Mentoring
5 5 (45.45%) Coaching
5 5 (45.45%) Windows Server 2012
5 5 (45.45%) Firewall
5 5 (45.45%) MCTS
5 5 (45.45%) SCCM
5 5 (45.45%) SCOM
5 5 (45.45%) VMware Infrastructure
5 5 (45.45%) vSphere
5 5 (45.45%) McAfee ePO
5 5 (45.45%) SQL Server 2008

3rd Line Technical Support
Top Related IT Skills in Manchester by Category

For the 6 months to 14 February 2016, IT jobs across the Manchester region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (63.64%) MS Exchange
2 6 (54.55%) Exchange Server 2010
3 5 (45.45%) IIS
3 5 (45.45%) SharePoint
3 5 (45.45%) SharePoint 2010
Applications
1 6 (54.55%) MS Excel
Communications & Networking
1 5 (45.45%) Cisco Nexus
1 5 (45.45%) Firewall
1 5 (45.45%) SAN
2 1 (9.09%) DNS
2 1 (9.09%) TCP/IP
Database & Business Intelligence
1 5 (45.45%) SQL Server
1 5 (45.45%) SQL Server 2008
1 5 (45.45%) SQL Server 2012
Development Applications
1 1 (9.09%) VSS/SourceSafe
General
1 1 (9.09%) Finance
Miscellaneous
1 6 (54.55%) FlexPod
2 1 (9.09%) Blackberry
Operating Systems
1 9 (81.82%) Data ONTAP
2 7 (63.64%) Windows
2 7 (63.64%) Windows Server
3 6 (54.55%) Windows 7
3 6 (54.55%) Windows 8
3 6 (54.55%) Windows Server 2008
4 5 (45.45%) Windows Server 2012
5 1 (9.09%) Windows Mobile
5 1 (9.09%) Windows Server 2003
5 1 (9.09%) Windows XP
Processes & Methodologies
1 5 (45.45%) Coaching
1 5 (45.45%) ITIL
1 5 (45.45%) ITIL V2
1 5 (45.45%) Mentoring
1 5 (45.45%) PRINCE2
2 4 (36.36%) Change Management
2 4 (36.36%) Disaster Recovery
2 4 (36.36%) Incident Management
2 4 (36.36%) Problem Management
2 4 (36.36%) Root Cause Analysis
3 1 (9.09%) Infrastructure Management
3 1 (9.09%) Service Delivery
Programming Languages
1 5 (45.45%) SQL
Qualifications
1 9 (81.82%) NCDA
1 9 (81.82%) VMware Certified Professional (VCP)
2 6 (54.55%) Microsoft Certification
3 5 (45.45%) CCNA
3 5 (45.45%) Cisco Certification
3 5 (45.45%) MCTS
4 4 (36.36%) NCIE
5 1 (9.09%) CCAA
5 1 (9.09%) Citrix Certification
5 1 (9.09%) MCITP
Quality Assurance & Compliance
1 4 (36.36%) SLA
System Software
1 6 (54.55%) Active Directory
2 5 (45.45%) VMware Infrastructure
2 5 (45.45%) vSphere
3 1 (9.09%) Hyper-V
3 1 (9.09%) Terminal Services
3 1 (9.09%) XenApp
Systems Management
1 5 (45.45%) McAfee ePO
1 5 (45.45%) SCCM
1 5 (45.45%) SCOM
1 5 (45.45%) SCOrch
Vendors
1 10 (90.91%) VMware
2 9 (81.82%) NetApp
3 7 (63.64%) Microsoft
4 6 (54.55%) Cisco
5 5 (45.45%) Intel Security
6 1 (9.09%) Citrix