The first table below looks at the demand for the Customer Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Customer Analyst
Rank - 193 177
Permanent jobs requiring a Customer Analyst 0 2 1
As % of all permanent IT jobs located in Manchester - 0.049% 0.027%
As % of the Job Titles category - 0.051% 0.028%
Number of salaries quoted 0 2 1
Average salary - £29,500 £16,000
Average salary % change year-on-year
- +84.37%
UK excluding London average salary £24,750 £22,000 £26,500
% change year-on-year
+12.50% -16.98%
Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3797 3926 3621
As % of all permanent IT jobs located in Manchester 95.04% 95.48% 96.92%
Number of salaries quoted 3153 3388 3272
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £23,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Customer Analyst
North West

Customer Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in Manchester

Customer Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst across the Manchester region.

Customer Analyst Salary Trend in Manchester

Customer Analyst
Top 18 Related IT Skills in Manchester

For the 6 months to 24 April 2014, IT jobs across the Manchester region that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 6 (100.00%) ITIL
2 5 (83.33%) UNIX
2 5 (83.33%) Linux
2 5 (83.33%) Service Delivery
3 3 (50.00%) SLA
4 1 (16.67%) MCTS
4 1 (16.67%) MCITP
4 1 (16.67%) Problem Management
4 1 (16.67%) TPMS
4 1 (16.67%) MCP
4 1 (16.67%) Microsoft
4 1 (16.67%) CCNA
4 1 (16.67%) Active Directory
4 1 (16.67%) Cisco Certification
4 1 (16.67%) Microsoft Certification
4 1 (16.67%) SAN
4 1 (16.67%) MS Excel
4 1 (16.67%) MS Exchange

Customer Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 24 April 2014, IT jobs across the Manchester region that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) TPMS
1 1 (16.67%) MS Exchange
Applications
1 1 (16.67%) MS Excel
Communications & Networking
1 1 (16.67%) SAN
Operating Systems
1 5 (83.33%) UNIX
1 5 (83.33%) Linux
Processes & Methodologies
1 6 (100.00%) ITIL
2 5 (83.33%) Service Delivery
3 1 (16.67%) Problem Management
Qualifications
1 1 (16.67%) MCTS
1 1 (16.67%) MCITP
1 1 (16.67%) MCP
1 1 (16.67%) CCNA
1 1 (16.67%) Cisco Certification
1 1 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 3 (50.00%) SLA
System Software
1 1 (16.67%) Active Directory
Vendors
1 1 (16.67%) Microsoft