The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Manchester region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 165 188 157
Rank change year-on-year
+23 -31
Permanent jobs citing Customer Engagement 18 5 33
As % of all permanent IT jobs located in Manchester 0.50% 0.14% 0.83%
As % of the Processes & Methodologies category 0.56% 0.16% 0.98%
Number of salaries quoted 14 1 8
Median salary £55,000 £60,000 £50,000
Median salary % change year-on-year
-8.33% +20.00%
UK excluding London median salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3195 3218 3378
As % of all permanent IT jobs located in Manchester 88.50% 89.59% 85.32%
Number of salaries quoted 2684 2655 2708
Median salary £45,000 £40,000 £40,000
Median salary % change year-on-year
+12.50% -
90% offered a salary of more than £30,000 £28,000 £26,500
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Manchester

Customer Engagement
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Manchester region.

Customer Engagement Salary Trend in Manchester

Customer Engagement
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Manchester region over the 3 months to 27 July 2016.

Customer Engagement Salary Histogram in Manchester

Customer Engagement
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Manchester region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale - 6 £55,000 -
Salford - 2 £21,500 - 1
Customer Engagement
North West

Customer Engagement
Top 30 Related IT Skills in Manchester

For the 6 months to 27 July 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for Customer Engagement.

1 15 (41.67%) ISO/IEC 27001
2 14 (38.89%) SQL Server
2 14 (38.89%) Microsoft
3 13 (36.11%) SQL
4 12 (33.33%) Data Modelling
4 12 (33.33%) Business Intelligence
4 12 (33.33%) Agile Software Development
4 12 (33.33%) Data Architecture
4 12 (33.33%) SQL Server 2008
4 12 (33.33%) NoSQL
4 12 (33.33%) Elasticsearch
5 11 (30.56%) Mentoring
5 11 (30.56%) VMware
6 10 (27.78%) Scrum
6 10 (27.78%) PCI DSS
6 10 (27.78%) Data Warehouse
7 9 (25.00%) Identity Management
7 9 (25.00%) SAN
7 9 (25.00%) NAS
7 9 (25.00%) Amazon AWS
8 8 (22.22%) Neo4j
8 8 (22.22%) Performance Tuning
8 8 (22.22%) MongoDB
8 8 (22.22%) PRINCE2
8 8 (22.22%) Degree
9 7 (19.44%) ITIL
9 7 (19.44%) Cisco
9 7 (19.44%) NetApp
10 6 (16.67%) Internet
10 6 (16.67%) Service Delivery

Customer Engagement
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (33.33%) Elasticsearch
2 2 (5.56%) BizTalk Server
2 2 (5.56%) SAS
2 2 (5.56%) SharePoint
2 2 (5.56%) Skype for Business
3 1 (2.78%) Apache
3 1 (2.78%) nginx
Applications
1 3 (8.33%) MS Excel
2 2 (5.56%) SPSS
3 1 (2.78%) MS Office
3 1 (2.78%) MS PowerPoint
Business Applications
1 4 (11.11%) Dynamics CRM
Cloud Services
1 9 (25.00%) Amazon AWS
2 6 (16.67%) Amazon EC2
2 6 (16.67%) Amazon S3
3 2 (5.56%) Microsoft Azure
3 2 (5.56%) Office 365
4 1 (2.78%) Cloud Computing
Communications & Networking
1 9 (25.00%) NAS
1 9 (25.00%) SAN
2 6 (16.67%) Internet
3 5 (13.89%) LDAP
3 5 (13.89%) OpenVPN
3 5 (13.89%) VPN
4 4 (11.11%) DNS
4 4 (11.11%) Firewall
5 2 (5.56%) Broadband
5 2 (5.56%) NetScaler
5 2 (5.56%) SMS
5 2 (5.56%) Unified Communications
Database & Business Intelligence
1 14 (38.89%) SQL Server
2 12 (33.33%) NoSQL
2 12 (33.33%) SQL Server 2008
3 10 (27.78%) Data Warehouse
4 8 (22.22%) MongoDB
4 8 (22.22%) Neo4j
5 6 (16.67%) Amazon Redshift
6 3 (8.33%) Data Mining
7 2 (5.56%) Amazon RDS
7 2 (5.56%) Microsoft Analysis Services
7 2 (5.56%) SQL Server Analysis Services
7 2 (5.56%) SQL Server Integration Services
7 2 (5.56%) SQL Server Reporting Services
Development Applications
1 4 (11.11%) Team Foundation Server
General
1 2 (5.56%) Marketing
1 2 (5.56%) Telecoms
2 1 (2.78%) Finance
2 1 (2.78%) Games
Job Titles
1 14 (38.89%) DBA
1 14 (38.89%) SQL DBA
2 12 (33.33%) Senior DBA
2 12 (33.33%) Senior SQL DBA
3 5 (13.89%) Administrator
4 4 (11.11%) Consultant
4 4 (11.11%) Linux Engineer
4 4 (11.11%) Linux Support
4 4 (11.11%) Linux Support Engineer
4 4 (11.11%) SQL Server DBA
4 4 (11.11%) Support Engineer
5 2 (5.56%) Agile Delivery Manager
5 2 (5.56%) CRM Technical Consultant
5 2 (5.56%) Customer Relationship Manager
5 2 (5.56%) DBA Manager
5 2 (5.56%) Dynamics CRM Consultant
5 2 (5.56%) Microsoft CRM Consultant
5 2 (5.56%) Senior SQL Server DBA
5 2 (5.56%) Service Desk Technician
5 2 (5.56%) Technical Delivery Manager
Libraries, Frameworks & Software Standards
1 5 (13.89%) Web Services
2 4 (11.11%) .NET
3 3 (8.33%) RESTful
4 2 (5.56%) .NET Framework
4 2 (5.56%) ASP.NET
4 2 (5.56%) CSS
4 2 (5.56%) jQuery
4 2 (5.56%) SOAP
4 2 (5.56%) Twitter Bootstrap
5 1 (2.78%) JSON
5 1 (2.78%) XML
Miscellaneous
1 5 (13.89%) Computer Science
2 2 (5.56%) Analytical Skills
2 2 (5.56%) Data Structures
2 2 (5.56%) Enterprise Software
2 2 (5.56%) Replication
3 1 (2.78%) Data Centre
3 1 (2.78%) Economics
3 1 (2.78%) Mathematics
Operating Systems
1 6 (16.67%) Linux
2 5 (13.89%) CentOS
2 5 (13.89%) Debian
3 1 (2.78%) Windows
Processes & Methodologies
1 12 (33.33%) Agile Software Development
1 12 (33.33%) Business Intelligence
1 12 (33.33%) Data Architecture
1 12 (33.33%) Data Modelling
2 11 (30.56%) Mentoring
3 10 (27.78%) Scrum
4 9 (25.00%) Identity Management
5 8 (22.22%) Performance Tuning
5 8 (22.22%) PRINCE2
6 7 (19.44%) ITIL
7 6 (16.67%) Continuous Improvement
7 6 (16.67%) CRM
7 6 (16.67%) Service Delivery
8 5 (13.89%) Presales
8 5 (13.89%) Project Management
9 4 (11.11%) DevOps
9 4 (11.11%) Migration
9 4 (11.11%) Software Engineering
9 4 (11.11%) Web Application Development
10 2 (5.56%) Business Transformation
Programming Languages
1 13 (36.11%) SQL
2 6 (16.67%) PowerShell
3 4 (11.11%) C#
4 2 (5.56%) JavaScript
4 2 (5.56%) Python
4 2 (5.56%) Ruby
Qualifications
1 8 (22.22%) Degree
2 2 (5.56%) CCNA
2 2 (5.56%) Cisco Certification
2 2 (5.56%) MCP
Quality Assurance & Compliance
1 15 (41.67%) ISO/IEC 27001
2 10 (27.78%) PCI DSS
3 6 (16.67%) ISO 9001
4 2 (5.56%) Data Quality
System Software
1 4 (11.11%) VMware ESX
1 4 (11.11%) VMware ESXi
2 2 (5.56%) Active Directory
2 2 (5.56%) Microsoft App-V
2 2 (5.56%) vSphere
2 2 (5.56%) XenApp
2 2 (5.56%) XenDesktop
2 2 (5.56%) XenServer
Systems Management
1 5 (13.89%) Nagios
2 4 (11.11%) Opscode Chef
2 4 (11.11%) Puppet
2 4 (11.11%) SCOM
3 2 (5.56%) SCCM
Vendors
1 14 (38.89%) Microsoft
2 11 (30.56%) VMware
3 7 (19.44%) Cisco
3 7 (19.44%) NetApp
4 5 (13.89%) Red Hat
5 3 (8.33%) SAP
6 2 (5.56%) AppSense
6 2 (5.56%) Avaya
6 2 (5.56%) Citrix
6 2 (5.56%) EMC
6 2 (5.56%) HP
6 2 (5.56%) Mitel
Salford, Lancashire
Evolution Recruitment Solutions
Salary: 40,000 + benefits
Posted: 5 days ago