The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 179 173 170
Rank change year-on-year
-6 -3
Permanent jobs citing Customer Engagement 13 20 9
As % of all permanent IT jobs located in Manchester 0.34% 0.49% 0.23%
As % of the Processes & Methodologies category 0.39% 0.59% 0.29%
Number of salaries quoted 5 2 9
Average salary £60,000 £30,500 £40,000
Average salary % change year-on-year
+96.72% -23.75%
UK excluding London average salary £45,000 £45,500 £44,000
% change year-on-year
-1.09% +3.40%
Customer Engagement
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3331 3408 3058
As % of all permanent IT jobs located in Manchester 86.59% 83.92% 79.16%
Number of salaries quoted 2789 2738 2630
Average salary £42,500 £40,000 £38,500
Average salary % change year-on-year
+6.25% +3.89%
90% offered a salary of more than £29,000 £26,500 £27,000
10% offered a salary of more than £60,000 £55,000 £57,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Customer Engagement
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Manchester

Customer Engagement
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Manchester region.

Customer Engagement Salary Trend in Manchester

Customer Engagement
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Manchester region over the 3 months to 28 August 2015.

Customer Engagement Salary Histogram in Manchester

Customer Engagement
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Manchester region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale - 6 - -
Bolton - 1 £40,000 - 1
Customer Engagement
North West

Customer Engagement
Top 30 Related IT Skills in Manchester

For the 6 months to 28 August 2015, IT jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 7 (36.84%) Analytics
2 6 (31.58%) SIEM
2 6 (31.58%) Vulnerability Management
2 6 (31.58%) Penetration Testing
2 6 (31.58%) ISO/IEC 27001
2 6 (31.58%) PCI DSS
2 6 (31.58%) Internet
2 6 (31.58%) Agile Software Development
3 5 (26.32%) Firewall
3 5 (26.32%) VPN
4 4 (21.05%) Microsoft
4 4 (21.05%) MS Excel
4 4 (21.05%) Information Management
4 4 (21.05%) Degree
4 4 (21.05%) Business Analysis
4 4 (21.05%) Strategic Planning
5 3 (15.79%) Unified Communications
5 3 (15.79%) MCTS
5 3 (15.79%) MCITP
5 3 (15.79%) Product Management
5 3 (15.79%) Telecoms
5 3 (15.79%) Mitel
5 3 (15.79%) Project Management
5 3 (15.79%) Service Management
5 3 (15.79%) ITIL
5 3 (15.79%) MCP
5 3 (15.79%) CCNA
5 3 (15.79%) Cisco Certification
5 3 (15.79%) Microsoft Certification
5 3 (15.79%) Avaya

Customer Engagement
Top Related IT Skills in Manchester by Category

For the 6 months to 28 August 2015, IT jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.26%) IIS
1 1 (5.26%) SharePoint
1 1 (5.26%) MS Exchange
1 1 (5.26%) SharePoint Server
1 1 (5.26%) MS Project Server
1 1 (5.26%) Office Communications Server
1 1 (5.26%) SharePoint 2010
1 1 (5.26%) Lync
1 1 (5.26%) SharePoint Foundation
1 1 (5.26%) Exchange Server 2013
Applications
1 4 (21.05%) MS Excel
2 1 (5.26%) MS Project
2 1 (5.26%) MS Office
Business Applications
1 1 (5.26%) WebTrends
Cloud Services
1 2 (10.53%) Cloud Computing
1 2 (10.53%) Amazon AWS
2 1 (5.26%) Google Analytics
2 1 (5.26%) Microsoft Azure
Communications & Networking
1 6 (31.58%) Internet
2 5 (26.32%) Firewall
2 5 (26.32%) VPN
3 3 (15.79%) Unified Communications
4 2 (10.53%) DNS
5 1 (5.26%) HTTPS
5 1 (5.26%) IPv4
5 1 (5.26%) IPv6
5 1 (5.26%) SAN
5 1 (5.26%) Bluetooth
5 1 (5.26%) Broadband
5 1 (5.26%) POP3
5 1 (5.26%) SMTP
5 1 (5.26%) TCP/IP
5 1 (5.26%) Wi-Fi
5 1 (5.26%) Wireless
5 1 (5.26%) IPsec
5 1 (5.26%) WiMAX
5 1 (5.26%) IMAP
Database & Business Intelligence
1 1 (5.26%) MongoDB
General
1 3 (15.79%) Telecoms
2 1 (5.26%) Retail
Job Titles
1 6 (31.58%) Consultant
2 4 (21.05%) Security Consultant
2 4 (21.05%) IT Consultant
2 4 (21.05%) IT Security Consultant
2 4 (21.05%) Senior Security Consultant
2 4 (21.05%) Senior Consultant
2 4 (21.05%) Senior IT Security Consultant
3 3 (15.79%) Service Desk Technician
3 3 (15.79%) Product Manager
3 3 (15.79%) Trainee
3 3 (15.79%) Software Manager
4 2 (10.53%) IT Security Engineer
4 2 (10.53%) Security Engineer
4 2 (10.53%) Technical Consultant
5 1 (5.26%) Field Engineer
5 1 (5.26%) C# Developer
5 1 (5.26%) Web Developer
5 1 (5.26%) Business Analyst
5 1 (5.26%) Developer
5 1 (5.26%) Analyst
Libraries, Frameworks & Software Standards
1 1 (5.26%) HTML
1 1 (5.26%) .NET
1 1 (5.26%) ASP.NET
1 1 (5.26%) RSS
1 1 (5.26%) Windows SharePoint Services
1 1 (5.26%) HTML5
1 1 (5.26%) ASP.NET Web API
1 1 (5.26%) 802.1X
Miscellaneous
1 1 (5.26%) Clustering
1 1 (5.26%) Computer Science
Operating Systems
1 2 (10.53%) Windows
Processes & Methodologies
1 7 (36.84%) Analytics
2 6 (31.58%) SIEM
2 6 (31.58%) Vulnerability Management
2 6 (31.58%) Agile Software Development
2 6 (31.58%) Penetration Testing
3 4 (21.05%) Business Analysis
3 4 (21.05%) Strategic Planning
3 4 (21.05%) Information Management
4 3 (15.79%) Product Management
4 3 (15.79%) ITIL
4 3 (15.79%) Project Management
4 3 (15.79%) Service Management
5 2 (10.53%) Disaster Recovery
5 2 (10.53%) High Availability
5 2 (10.53%) Scrum
5 2 (10.53%) Kanban
6 1 (5.26%) Performance Tuning
6 1 (5.26%) Web Analytics
6 1 (5.26%) Web Development
6 1 (5.26%) MVC
Programming Languages
1 1 (5.26%) C#
1 1 (5.26%) JavaScript
1 1 (5.26%) SQL
1 1 (5.26%) PowerShell
Qualifications
1 4 (21.05%) Degree
2 3 (15.79%) MCP
2 3 (15.79%) CCNA
2 3 (15.79%) Cisco Certification
2 3 (15.79%) Microsoft Certification
2 3 (15.79%) MCTS
2 3 (15.79%) MCITP
Quality Assurance & Compliance
1 6 (31.58%) ISO/IEC 27001
1 6 (31.58%) PCI DSS
System Software
1 2 (10.53%) VMware Infrastructure
2 1 (5.26%) Hyper-V
2 1 (5.26%) Active Directory
Systems Management
1 1 (5.26%) Systems Management Server (SMS)
1 1 (5.26%) SCVMM
Vendors
1 4 (21.05%) Microsoft
2 3 (15.79%) Avaya
2 3 (15.79%) Mitel
3 2 (10.53%) VMware
4 1 (5.26%) Google
4 1 (5.26%) ClickTale
4 1 (5.26%) Facebook
4 1 (5.26%) Twitter
Greater Manchester
ISL
Salary: £80000 - £120000 per annum
Posted: 2 days ago
Greater Manchester
Exposed Solutions
Salary: £35000 - £50000 per annum, Benefits Excellent bens and Share Options
Posted: 5 days ago
Bolton
Adria Solutions Ltd
Salary: £30000 - £50000 per annum + Fantastic Benefits
Posted: 24 days ago