The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 162 170 -
Rank change year-on-year
+8 -
Permanent jobs citing Customer Engagement 20 9 0
As % of all permanent IT jobs located in Manchester 0.49% 0.23% -
As % of the Processes & Methodologies category 0.60% 0.30% -
Number of salaries quoted 2 9 0
Average salary £30,500 £40,000 -
Average salary % change year-on-year
-23.75% -
UK excluding London average salary £45,500 £44,000 £53,750
% change year-on-year
+3.40% -18.13%
Customer Engagement
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3326 3033 3082
As % of all permanent IT jobs located in Manchester 82.02% 77.31% 80.93%
Number of salaries quoted 2668 2605 2692
Average salary £40,000 £38,500 £37,500
Average salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £26,500 £26,500 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Engagement
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Manchester

Customer Engagement
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Manchester region.

Customer Engagement Salary Trend in Manchester

Customer Engagement
Top 30 Related IT Skills in Manchester

For the 6 months to 27 August 2014, IT jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 22 (81.48%) Retail
2 21 (77.78%) Marketing
2 21 (77.78%) SEO
3 20 (74.07%) Finance
4 18 (66.67%) Magento
4 18 (66.67%) Enterprise Content Management
4 18 (66.67%) Online Marketing
4 18 (66.67%) Analytics
4 18 (66.67%) E-Commerce
4 18 (66.67%) Degree
4 18 (66.67%) Content Management
4 18 (66.67%) Strategic Planning
4 18 (66.67%) Web Analytics
4 18 (66.67%) Pay per click
4 18 (66.67%) CMS
5 3 (11.11%) Objective-C
5 3 (11.11%) Web Design
5 3 (11.11%) jQuery
5 3 (11.11%) Continuous Integration
5 3 (11.11%) Time Management
5 3 (11.11%) HTML
5 3 (11.11%) JavaScript
5 3 (11.11%) PHP
5 3 (11.11%) .NET
5 3 (11.11%) CSS
5 3 (11.11%) Twitter Bootstrap
5 3 (11.11%) Zurb Foundation
5 3 (11.11%) HTML5
5 3 (11.11%) Web Accessibility
5 3 (11.11%) Progressive Enhancement

Customer Engagement
Top Related IT Skills in Manchester by Category

For the 6 months to 27 August 2014, IT jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 18 (66.67%) CMS
Business Applications
1 18 (66.67%) Magento
General
1 22 (81.48%) Retail
2 21 (77.78%) Marketing
3 20 (74.07%) Finance
4 1 (3.70%) Banking
4 1 (3.70%) Back Office
Job Titles
1 18 (66.67%) E-Commerce Manager
2 3 (11.11%) Developer
3 2 (7.41%) UI Developer
3 2 (7.41%) Salesforce.com Administrator
3 2 (7.41%) UI Programmer
3 2 (7.41%) Administrator
4 1 (3.70%) Product Owner
4 1 (3.70%) Digital Project Manager
4 1 (3.70%) Front-End Developer
4 1 (3.70%) Strategy Consultant
4 1 (3.70%) Consultant
4 1 (3.70%) Project Manager
4 1 (3.70%) Programme Manager
Libraries, Frameworks & Software Standards
1 3 (11.11%) HTML
1 3 (11.11%) .NET
1 3 (11.11%) CSS
1 3 (11.11%) jQuery
1 3 (11.11%) HTML5
1 3 (11.11%) CSS3
1 3 (11.11%) Sass
1 3 (11.11%) LESS
1 3 (11.11%) Zepto.js
1 3 (11.11%) Twitter Bootstrap
1 3 (11.11%) Zurb Foundation
Miscellaneous
1 1 (3.70%) Online Banking
1 1 (3.70%) Social Media
1 1 (3.70%) New Media
1 1 (3.70%) Mobile App
Processes & Methodologies
1 21 (77.78%) SEO
2 18 (66.67%) E-Commerce
2 18 (66.67%) Content Management
2 18 (66.67%) Strategic Planning
2 18 (66.67%) Web Analytics
2 18 (66.67%) Pay per click
2 18 (66.67%) Enterprise Content Management
2 18 (66.67%) Online Marketing
2 18 (66.67%) Analytics
3 3 (11.11%) Responsive Web Design
3 3 (11.11%) Progressive Enhancement
3 3 (11.11%) Continuous Integration
3 3 (11.11%) Time Management
3 3 (11.11%) Web Accessibility
3 3 (11.11%) Web Design
4 2 (7.41%) Workflow
4 2 (7.41%) Validation
4 2 (7.41%) CRM
4 2 (7.41%) Data Validation
5 1 (3.70%) Digital Marketing
Programming Languages
1 3 (11.11%) JavaScript
1 3 (11.11%) PHP
1 3 (11.11%) Objective-C
2 1 (3.70%) C
Qualifications
1 18 (66.67%) Degree
Vendors
1 2 (7.41%) Salesforce.com