The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 169 182 178
Rank change year-on-year
+13 -4
Permanent jobs citing Customer Engagement 3 7 9
As % of all permanent IT jobs located in Manchester 0.091% 0.18% 0.22%
As % of the Processes & Methodologies category 0.11% 0.22% 0.27%
Number of salaries quoted 3 0 8
Average salary £18,500 - £56,250
UK excluding London average salary £50,000 £45,000 £45,000
% change year-on-year
+11.11% -
Customer Engagement
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
2753 3171 3320
As % of all permanent IT jobs located in Manchester 83.83% 83.10% 80.86%
Number of salaries quoted 2263 2592 2877
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £26,500 £27,500
10% offered a salary of more than £57,500 £50,500 £55,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Customer Engagement
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Manchester

Customer Engagement
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Manchester region.

Customer Engagement Salary Trend in Manchester

Customer Engagement
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Manchester region over the 3 months to 22 May 2015.

Customer Engagement Salary Histogram in Manchester

Customer Engagement
Top 30 Related IT Skills in Manchester

For the 6 months to 22 May 2015, IT jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 5 (45.45%) Agile Software Development
2 4 (36.36%) TDD
2 4 (36.36%) Scrum
2 4 (36.36%) MVC
2 4 (36.36%) C#
2 4 (36.36%) HTML
2 4 (36.36%) JavaScript
2 4 (36.36%) .NET
2 4 (36.36%) OOP
2 4 (36.36%) MS Excel
2 4 (36.36%) Microsoft
2 4 (36.36%) ASP.NET
2 4 (36.36%) Systems Management Server (SMS)
2 4 (36.36%) Web Development
2 4 (36.36%) Degree
2 4 (36.36%) Computer Science
2 4 (36.36%) Kanban
2 4 (36.36%) HTML5
2 4 (36.36%) MongoDB
2 4 (36.36%) Facebook
2 4 (36.36%) Twitter
2 4 (36.36%) ASP.NET Web API
3 2 (18.18%) Analytical Skills
3 2 (18.18%) Unified Communications
3 2 (18.18%) IP Telephony
3 2 (18.18%) MCP
3 2 (18.18%) CCNA
3 2 (18.18%) Cisco Certification
3 2 (18.18%) Avaya
3 2 (18.18%) SAP

Customer Engagement
Top Related IT Skills in Manchester by Category

For the 6 months to 22 May 2015, IT jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 4 (36.36%) MS Excel
Business Applications
1 1 (9.09%) SAP CO
1 1 (9.09%) SAP FI/CO
1 1 (9.09%) SAP CRM
1 1 (9.09%) Agresso
1 1 (9.09%) WebTrends
1 1 (9.09%) SAP FI
Cloud Services
1 1 (9.09%) Google Analytics
Communications & Networking
1 2 (18.18%) Unified Communications
1 2 (18.18%) IP Telephony
Database & Business Intelligence
1 4 (36.36%) MongoDB
General
1 2 (18.18%) Telecoms
2 1 (9.09%) Retail
2 1 (9.09%) Finance
2 1 (9.09%) Marketing
Job Titles
1 4 (36.36%) C# Developer
1 4 (36.36%) Developer
1 4 (36.36%) Web Developer
1 4 (36.36%) C# Web Developer
1 4 (36.36%) C# .NET Developer
2 2 (18.18%) Head of Service Delivery
2 2 (18.18%) Service Desk Technician
2 2 (18.18%) Trainee
2 2 (18.18%) Business Analyst
2 2 (18.18%) Analyst
Libraries, Frameworks & Software Standards
1 4 (36.36%) HTML
1 4 (36.36%) .NET
1 4 (36.36%) ASP.NET
1 4 (36.36%) HTML5
1 4 (36.36%) ASP.NET Web API
Miscellaneous
1 4 (36.36%) Computer Science
2 2 (18.18%) Analytical Skills
Processes & Methodologies
1 5 (45.45%) Agile Software Development
2 4 (36.36%) TDD
2 4 (36.36%) Scrum
2 4 (36.36%) MVC
2 4 (36.36%) OOP
2 4 (36.36%) Web Development
2 4 (36.36%) Kanban
3 2 (18.18%) Stakeholder Management
3 2 (18.18%) Service Delivery
4 1 (9.09%) CRM
4 1 (9.09%) ERP
4 1 (9.09%) Web Analytics
4 1 (9.09%) Analytics
Programming Languages
1 4 (36.36%) C#
1 4 (36.36%) JavaScript
Qualifications
1 4 (36.36%) Degree
2 2 (18.18%) MCP
2 2 (18.18%) CCNA
2 2 (18.18%) Cisco Certification
Systems Management
1 4 (36.36%) Systems Management Server (SMS)
Vendors
1 4 (36.36%) Microsoft
1 4 (36.36%) Facebook
1 4 (36.36%) Twitter
2 2 (18.18%) Avaya
2 2 (18.18%) SAP
2 2 (18.18%) Mitel
3 1 (9.09%) Salesforce.com
3 1 (9.09%) Google
3 1 (9.09%) ClickTale
Manchester, Lancashire
Microsoft
Salary: Competitive
Posted: 3 days ago
Manchester, Lancashire
Microsoft
Salary: Competitive
Posted: 3 days ago
Manchester, Lancashire
Microsoft
Salary: Competitive
Posted: 3 days ago
Greater Manchester
Exposed Solutions
Salary: £35000 - £50000 per annum, Benefits Excellent bens and Share Options
Posted: 5 days ago