The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 174 191 177
Rank change year-on-year
+17 -14
Permanent jobs citing Customer Engagement 2 8 5
As % of all permanent IT jobs located in Manchester 0.061% 0.20% 0.13%
As % of the Processes & Methodologies category 0.069% 0.24% 0.16%
Number of salaries quoted 1 8 5
Average salary £27,500 £42,500 £42,000
Average salary % change year-on-year
-35.29% +1.19%
UK excluding London average salary £50,000 £51,250 £50,000
% change year-on-year
-2.43% +2.50%
Customer Engagement
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
2917 3340 3156
As % of all permanent IT jobs located in Manchester 89.12% 84.71% 84.84%
Number of salaries quoted 2372 2854 2734
Average salary £45,000 £40,000 £40,000
Average salary % change year-on-year
+12.50% -
90% offered a salary of more than £30,000 £27,500 £26,500
10% offered a salary of more than £65,000 £52,500 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Customer Engagement
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Manchester

Customer Engagement
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Manchester region.

Customer Engagement Salary Trend in Manchester

Customer Engagement
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Manchester region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale - 1 - -
Stockport - 1 £27,500 -
Customer Engagement
North West

Customer Engagement
Top 30 Related IT Skills in Manchester

For the 6 months to 14 February 2016, IT jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 10 (52.63%) VPN
1 10 (52.63%) ISO/IEC 27001
2 9 (47.37%) Analytics
2 9 (47.37%) Presales
3 8 (42.11%) Identity Access Management
3 8 (42.11%) Security Operations
3 8 (42.11%) SIEM
3 8 (42.11%) Vulnerability Management
3 8 (42.11%) Strategic Planning
3 8 (42.11%) PCI DSS
3 8 (42.11%) Internet
3 8 (42.11%) Firewall
3 8 (42.11%) Information Management
3 8 (42.11%) Penetration Testing
4 3 (15.79%) Avaya
4 3 (15.79%) E-Commerce
4 3 (15.79%) Agile Software Development
5 2 (10.53%) Mitel
5 2 (10.53%) Degree
5 2 (10.53%) JSON
5 2 (10.53%) Computer Science
5 2 (10.53%) jQuery
5 2 (10.53%) CentOS
5 2 (10.53%) NAS
5 2 (10.53%) Mercurial
5 2 (10.53%) ASP.NET MVC
5 2 (10.53%) HTML5
5 2 (10.53%) MongoDB
5 2 (10.53%) OpenVPN
5 2 (10.53%) RabbitMQ

Customer Engagement
Top Related IT Skills in Manchester by Category

For the 6 months to 14 February 2016, IT jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.26%) CMS
Cloud Services
1 1 (5.26%) Amazon AWS
1 1 (5.26%) Microsoft Azure
Communications & Networking
1 10 (52.63%) VPN
2 8 (42.11%) Firewall
2 8 (42.11%) Internet
3 2 (10.53%) LDAP
3 2 (10.53%) NAS
3 2 (10.53%) OpenVPN
3 2 (10.53%) SAN
3 2 (10.53%) Unified Communications
Database & Business Intelligence
1 2 (10.53%) MongoDB
1 2 (10.53%) Redis
1 2 (10.53%) SQL Server
2 1 (5.26%) Oracle Reports
Development Applications
1 2 (10.53%) Mercurial
1 2 (10.53%) Visual Studio
2 1 (5.26%) JIRA
General
1 2 (10.53%) Telecoms
2 1 (5.26%) Manufacturing
2 1 (5.26%) Marketing
2 1 (5.26%) Pharmaceutical
2 1 (5.26%) Retail
Job Titles
1 8 (42.11%) Consultant
1 8 (42.11%) IT Consultant
1 8 (42.11%) IT Security Consultant
1 8 (42.11%) Security Consultant
1 8 (42.11%) Senior Consultant
1 8 (42.11%) Senior IT Consultant
1 8 (42.11%) Senior IT Security Consultant
1 8 (42.11%) Senior Security Consultant
2 2 (10.53%) .NET Developer
2 2 (10.53%) Analyst
2 2 (10.53%) ASP.NET Developer
2 2 (10.53%) Developer
2 2 (10.53%) Senior .NET Developer
2 2 (10.53%) Senior ASP.NET Developer
2 2 (10.53%) Senior Developer
2 2 (10.53%) Service Desk Technician
2 2 (10.53%) Support Engineer
2 2 (10.53%) Trainee
2 2 (10.53%) Trainee Technician
3 1 (5.26%) Linux Engineer
Libraries, Frameworks & Software Standards
1 2 (10.53%) .NET
1 2 (10.53%) AngularJS
1 2 (10.53%) ASP.NET
1 2 (10.53%) ASP.NET MVC
1 2 (10.53%) CSS
1 2 (10.53%) CSS3
1 2 (10.53%) HTML
1 2 (10.53%) HTML5
1 2 (10.53%) jQuery
1 2 (10.53%) JSON
1 2 (10.53%) RabbitMQ
1 2 (10.53%) SignalR
2 1 (5.26%) Middleware
2 1 (5.26%) RESTful
2 1 (5.26%) Web Services
Miscellaneous
1 2 (10.53%) Analytical Skills
1 2 (10.53%) Computer Science
1 2 (10.53%) Mobile App
2 1 (5.26%) Enterprise Software
2 1 (5.26%) FMCG
2 1 (5.26%) Social Media
2 1 (5.26%) User Experience
Operating Systems
1 2 (10.53%) CentOS
1 2 (10.53%) Debian
1 2 (10.53%) Linux
2 1 (5.26%) Android
2 1 (5.26%) Apple iOS
Processes & Methodologies
1 9 (47.37%) Analytics
1 9 (47.37%) Presales
2 8 (42.11%) Identity Access Management
2 8 (42.11%) Information Management
2 8 (42.11%) Penetration Testing
2 8 (42.11%) Security Operations
2 8 (42.11%) SIEM
2 8 (42.11%) Strategic Planning
2 8 (42.11%) Vulnerability Management
3 3 (15.79%) Agile Software Development
3 3 (15.79%) E-Commerce
4 2 (10.53%) ITIL
4 2 (10.53%) Mentoring
4 2 (10.53%) MVC
4 2 (10.53%) PRINCE2
4 2 (10.53%) Project Management
5 1 (5.26%) Business Analysis
5 1 (5.26%) Mobile Application Development
5 1 (5.26%) People Management
5 1 (5.26%) Project Governance
Programming Languages
1 2 (10.53%) C#
1 2 (10.53%) JavaScript
2 1 (5.26%) SQL
2 1 (5.26%) VB
Qualifications
1 2 (10.53%) CCNA
1 2 (10.53%) Cisco Certification
1 2 (10.53%) Degree
1 2 (10.53%) MCP
Quality Assurance & Compliance
1 10 (52.63%) ISO/IEC 27001
2 8 (42.11%) PCI DSS
Systems Management
1 2 (10.53%) Nagios
Vendors
1 3 (15.79%) Avaya
2 2 (10.53%) Cisco
2 2 (10.53%) Mitel
2 2 (10.53%) NetApp
2 2 (10.53%) Red Hat
2 2 (10.53%) VMware
3 1 (5.26%) Oracle
3 1 (5.26%) SAP