The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Manchester region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 23 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
North West / Manchester
Rank 187 169 184
Rank change year-on-year
-18 +15
Permanent jobs citing Customer Engagement 12 10 8
As % of all permanent IT jobs located in Manchester 0.33% 0.31% 0.20%
As % of the Processes & Methodologies category 0.36% 0.35% 0.24%
Number of salaries quoted 9 6 8
Median salary £41,000 £48,500 £42,500
Median salary % change year-on-year
-15.46% +14.11%
90% offered a salary of more than £36,500 £33,750 £38,500
10% offered a salary of more than £55,000 £54,500 £57,900
UK excluding London median salary £55,000 £52,500 £60,000
% change year-on-year
+4.76% -12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3317 2881 3377
As % of all permanent IT jobs located in Manchester 90.41% 90.14% 85.95%
Number of salaries quoted 2871 2369 2910
Median salary £45,000 £43,000 £40,000
Median salary % change year-on-year
+4.65% +7.50%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Manchester

Customer Engagement
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Manchester region.

Customer Engagement Salary Trend in Manchester

Customer Engagement
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Manchester region over the 3 months to 23 January 2017.

Customer Engagement Salary Histogram in Manchester

Customer Engagement
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Manchester region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale -12 4 £55,000 +1.85%
Salford - 3 £40,000 -
Customer Engagement
North West

Customer Engagement
Top 30 Related IT Skills in Manchester

For the 6 months to 23 January 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for Customer Engagement.

1 15 (57.69%) SAN
1 15 (57.69%) VMware
1 15 (57.69%) ISO/IEC 27001
1 15 (57.69%) NAS
1 15 (57.69%) Amazon EC2
1 15 (57.69%) Amazon S3
1 15 (57.69%) Amazon AWS
1 15 (57.69%) DevOps
2 14 (53.85%) Agile Software Development
2 14 (53.85%) SQL
3 13 (50.00%) SQL Server
3 13 (50.00%) Data Warehouse
3 13 (50.00%) Data Modelling
3 13 (50.00%) DNS
3 13 (50.00%) Business Intelligence
3 13 (50.00%) Internet
3 13 (50.00%) Firewall
3 13 (50.00%) VMware ESX
3 13 (50.00%) Scrum
3 13 (50.00%) Software Engineering
3 13 (50.00%) SCOM
3 13 (50.00%) Team Foundation Server
3 13 (50.00%) PCI DSS
3 13 (50.00%) PowerShell
3 13 (50.00%) Data Architecture
3 13 (50.00%) SQL Server 2008
3 13 (50.00%) VMware ESXi
3 13 (50.00%) NoSQL
3 13 (50.00%) Amazon Redshift
3 13 (50.00%) Elasticsearch

Customer Engagement
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (50.00%) Elasticsearch
Cloud Services
1 15 (57.69%) Amazon AWS
1 15 (57.69%) Amazon EC2
1 15 (57.69%) Amazon S3
2 2 (7.69%) Amazon EMR
2 2 (7.69%) Amazon Kinesis
2 2 (7.69%) Amazon SQS
2 2 (7.69%) AWS Lambda
2 2 (7.69%) GitHub
2 2 (7.69%) Microsoft Azure
Communications & Networking
1 15 (57.69%) NAS
1 15 (57.69%) SAN
2 13 (50.00%) DNS
2 13 (50.00%) Firewall
2 13 (50.00%) Internet
3 2 (7.69%) OpenVPN
3 2 (7.69%) Unified Communications
3 2 (7.69%) VPN
4 1 (3.85%) LDAP
4 1 (3.85%) Wireless
Database & Business Intelligence
1 13 (50.00%) Amazon Redshift
1 13 (50.00%) Data Warehouse
1 13 (50.00%) NoSQL
1 13 (50.00%) SQL Server
1 13 (50.00%) SQL Server 2008
2 2 (7.69%) Amazon DynamoDB
3 1 (3.85%) MySQL
Development Applications
1 13 (50.00%) Team Foundation Server
2 2 (7.69%) Git (software)
2 2 (7.69%) Subversion
3 1 (3.85%) Burp Suite
General
1 3 (11.54%) Telecoms
2 1 (3.85%) Finance
2 1 (3.85%) Marketing
2 1 (3.85%) Retail
Job Titles
1 14 (53.85%) Administrator
2 13 (50.00%) DBA
2 13 (50.00%) Senior DBA
2 13 (50.00%) Senior SQL DBA
2 13 (50.00%) SQL DBA
3 2 (7.69%) Consultant
3 2 (7.69%) Product Engineer
3 2 (7.69%) Products Support Engineer
3 2 (7.69%) Senior Support Engineer
3 2 (7.69%) Service Desk Technician
3 2 (7.69%) Support Engineer
4 1 (3.85%) Business Change Manager
4 1 (3.85%) Java Developer
4 1 (3.85%) Security Consultant
4 1 (3.85%) Senior Systems Engineer
4 1 (3.85%) Service Manager
4 1 (3.85%) Services Delivery Manager
4 1 (3.85%) Systems Administrator
4 1 (3.85%) Systems Developer
4 1 (3.85%) Systems Engineer
Miscellaneous
1 2 (7.69%) iPad
2 1 (3.85%) Computer Science
2 1 (3.85%) Data Centre
2 1 (3.85%) User Experience
Operating Systems
1 5 (19.23%) Linux
2 2 (7.69%) CentOS
2 2 (7.69%) Debian
2 2 (7.69%) Unix
3 1 (3.85%) Windows
Processes & Methodologies
1 15 (57.69%) DevOps
2 14 (53.85%) Agile Software Development
3 13 (50.00%) Business Intelligence
3 13 (50.00%) Data Architecture
3 13 (50.00%) Data Modelling
3 13 (50.00%) Scrum
3 13 (50.00%) Software Engineering
4 3 (11.54%) ITIL
4 3 (11.54%) PRINCE2
5 2 (7.69%) Mentoring
5 2 (7.69%) Open Source
6 1 (3.85%) ITIL V3
6 1 (3.85%) Penetration Testing
6 1 (3.85%) PRINCE
6 1 (3.85%) Process Improvement
6 1 (3.85%) Product Management
6 1 (3.85%) Service Delivery
6 1 (3.85%) Service Management
6 1 (3.85%) Time Management
Programming Languages
1 14 (53.85%) SQL
2 13 (50.00%) PowerShell
3 5 (19.23%) Python
4 3 (11.54%) Perl
4 3 (11.54%) PHP
4 3 (11.54%) Ruby
4 3 (11.54%) Shell Script
5 1 (3.85%) Java
Qualifications
1 2 (7.69%) CCNA
1 2 (7.69%) Cisco Certification
1 2 (7.69%) MCP
2 1 (3.85%) CREST Certified
2 1 (3.85%) Degree
2 1 (3.85%) OSCE
2 1 (3.85%) OSCP
Quality Assurance & Compliance
1 15 (57.69%) ISO/IEC 27001
2 13 (50.00%) PCI DSS
3 1 (3.85%) SLA
System Software
1 13 (50.00%) VMware ESX
1 13 (50.00%) VMware ESXi
Systems Management
1 13 (50.00%) SCOM
2 2 (7.69%) Opscode Chef
2 2 (7.69%) Puppet
3 1 (3.85%) Ansible
3 1 (3.85%) Nagios
3 1 (3.85%) Salt
Vendors
1 15 (57.69%) VMware
2 2 (7.69%) Avaya
2 2 (7.69%) Cisco
2 2 (7.69%) Google
2 2 (7.69%) Mitel
2 2 (7.69%) NetApp
2 2 (7.69%) Red Hat
3 1 (3.85%) SaltStack
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