The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Manchester region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
North West / Manchester
Rank 189 167 185
Rank change year-on-year
-22 +18
Permanent jobs citing Customer Engagement 10 10 10
As % of all permanent IT jobs located in Manchester 0.26% 0.31% 0.26%
As % of the Processes & Methodologies category 0.29% 0.34% 0.30%
Number of salaries quoted 3 9 10
Median salary £57,500 £45,000 £42,500
Median salary % change year-on-year
+27.77% +5.88%
UK excluding London median salary £52,500 £50,000 £57,000
% change year-on-year
+5.00% -12.28%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3490 2973 3372
As % of all permanent IT jobs located in Manchester 91.43% 90.70% 87.15%
Number of salaries quoted 2942 2431 2844
Median salary £45,000 £45,000 £40,000
Median salary % change year-on-year
- +12.50%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £62,500 £57,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Manchester

Customer Engagement
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Manchester region.

Customer Engagement Salary Trend in Manchester

Customer Engagement
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Manchester region over the 3 months to 28 February 2017.

Customer Engagement Salary Histogram in Manchester

Customer Engagement
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Manchester region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford - 1 - -
Customer Engagement
North West

Customer Engagement
Top 30 Related IT Skills in Manchester

For the 6 months to 28 February 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for Customer Engagement.

1 17 (62.96%) Amazon EC2
1 17 (62.96%) Amazon AWS
1 17 (62.96%) DevOps
2 13 (48.15%) Software Engineering
3 12 (44.44%) Amazon S3
4 11 (40.74%) NAS
4 11 (40.74%) ISO/IEC 27001
4 11 (40.74%) Agile Software Development
4 11 (40.74%) VMware
4 11 (40.74%) SAN
5 10 (37.04%) Internet
5 10 (37.04%) SQL
5 10 (37.04%) SQL Server
5 10 (37.04%) Data Warehouse
5 10 (37.04%) Data Modelling
5 10 (37.04%) DNS
5 10 (37.04%) Business Intelligence
5 10 (37.04%) VMware ESX
5 10 (37.04%) Firewall
5 10 (37.04%) Scrum
5 10 (37.04%) SCOM
5 10 (37.04%) Team Foundation Server
5 10 (37.04%) PCI DSS
5 10 (37.04%) PowerShell
5 10 (37.04%) Data Architecture
5 10 (37.04%) SQL Server 2008
5 10 (37.04%) VMware ESXi
5 10 (37.04%) NoSQL
5 10 (37.04%) Amazon Redshift
5 10 (37.04%) Elasticsearch

Customer Engagement
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (37.04%) Elasticsearch
Cloud Services
1 17 (62.96%) Amazon AWS
1 17 (62.96%) Amazon EC2
2 12 (44.44%) Amazon S3
3 7 (25.93%) Amazon Kinesis
3 7 (25.93%) Amazon SQS
3 7 (25.93%) Microsoft Azure
4 5 (18.52%) AWS CloudFormation
5 2 (7.41%) Amazon EMR
5 2 (7.41%) AWS Lambda
5 2 (7.41%) GitHub
Communications & Networking
1 11 (40.74%) NAS
1 11 (40.74%) SAN
2 10 (37.04%) DNS
2 10 (37.04%) Firewall
2 10 (37.04%) Internet
3 2 (7.41%) Unified Communications
4 1 (3.70%) LDAP
4 1 (3.70%) OpenVPN
4 1 (3.70%) VPN
Database & Business Intelligence
1 10 (37.04%) Amazon Redshift
1 10 (37.04%) Data Warehouse
1 10 (37.04%) NoSQL
1 10 (37.04%) SQL Server
1 10 (37.04%) SQL Server 2008
2 5 (18.52%) Big Data
3 2 (7.41%) Amazon DynamoDB
Development Applications
1 10 (37.04%) Team Foundation Server
2 5 (18.52%) GoCD
3 2 (7.41%) Git (software)
3 2 (7.41%) Subversion
General
1 3 (11.11%) Telecoms
2 1 (3.70%) Banking
2 1 (3.70%) Corporate Banking
2 1 (3.70%) Finance
2 1 (3.70%) Retail
Job Titles
1 11 (40.74%) Administrator
2 10 (37.04%) DBA
2 10 (37.04%) Senior DBA
2 10 (37.04%) Senior SQL DBA
2 10 (37.04%) SQL DBA
3 6 (22.22%) AWS Developer
3 6 (22.22%) Developer
3 6 (22.22%) Java Developer
4 4 (14.81%) Cloud Developer
5 2 (7.41%) Java Software Developer
5 2 (7.41%) Product Engineer
5 2 (7.41%) Products Support Engineer
5 2 (7.41%) Senior Support Engineer
5 2 (7.41%) Service Desk Technician
5 2 (7.41%) Software Developer
5 2 (7.41%) Support Engineer
6 1 (3.70%) AWS DevOps
6 1 (3.70%) Azure DevOps
6 1 (3.70%) Senior UAT Manager
6 1 (3.70%) Telecoms Technician
Libraries, Frameworks & Software Standards
1 5 (18.52%) RabbitMQ
Miscellaneous
1 7 (25.93%) iPad
2 1 (3.70%) Computer Science
2 1 (3.70%) Motion Graphics
2 1 (3.70%) User Experience
Operating Systems
1 8 (29.63%) Linux
2 2 (7.41%) Unix
3 1 (3.70%) CentOS
3 1 (3.70%) Debian
Processes & Methodologies
1 17 (62.96%) DevOps
2 13 (48.15%) Software Engineering
3 11 (40.74%) Agile Software Development
4 10 (37.04%) Business Intelligence
4 10 (37.04%) Data Architecture
4 10 (37.04%) Data Modelling
4 10 (37.04%) Scrum
5 5 (18.52%) High Availability
5 5 (18.52%) Microservices
5 5 (18.52%) SOA
6 2 (7.41%) ITIL
6 2 (7.41%) Open Source
6 2 (7.41%) PRINCE2
7 1 (3.70%) Business Development
7 1 (3.70%) ITIL V3
7 1 (3.70%) Process Improvement
7 1 (3.70%) Software Testing
7 1 (3.70%) Test Automation
7 1 (3.70%) Time Management
7 1 (3.70%) User Acceptance Testing
Programming Languages
1 10 (37.04%) PowerShell
1 10 (37.04%) SQL
2 9 (33.33%) Python
3 7 (25.93%) Ruby
4 6 (22.22%) Java
5 2 (7.41%) Perl
5 2 (7.41%) PHP
5 2 (7.41%) Shell Script
Qualifications
1 5 (18.52%) AWS Certification
2 2 (7.41%) CCNA
2 2 (7.41%) Cisco Certification
2 2 (7.41%) MCP
3 1 (3.70%) Degree
3 1 (3.70%) ISEB
3 1 (3.70%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 11 (40.74%) ISO/IEC 27001
2 10 (37.04%) PCI DSS
3 1 (3.70%) SLA
System Software
1 10 (37.04%) VMware ESX
1 10 (37.04%) VMware ESXi
2 5 (18.52%) Docker
Systems Management
1 10 (37.04%) SCOM
2 5 (18.52%) Packer
2 5 (18.52%) Terraform
3 1 (3.70%) Ansible
3 1 (3.70%) HP Quality Center
3 1 (3.70%) Nagios
3 1 (3.70%) Opscode Chef
3 1 (3.70%) Puppet
3 1 (3.70%) Salt
Vendors
1 11 (40.74%) VMware
2 7 (25.93%) Google
3 2 (7.41%) Avaya
3 2 (7.41%) Mitel
4 1 (3.70%) Cisco
4 1 (3.70%) HP
4 1 (3.70%) NetApp
4 1 (3.70%) Red Hat
4 1 (3.70%) SaltStack
Bury, Lancashire
Searchability
Salary: £35000 - £50000 per annum
Posted: 3 days ago
Manchester, Lancashire
Lawrence Harvey Enterprise
Salary: £50000.00 - £70000 per annum + Bonus + Benefits
Posted: 5 days ago