The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Manchester region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 168 168 -
Rank change year-on-year
0 -
Permanent jobs citing Customer Engagement 19 7 0
As % of all permanent IT jobs located in Manchester 0.47% 0.17% -
As % of the Processes & Methodologies category 0.59% 0.22% -
Number of salaries quoted 2 7 0
Average salary £30,500 £40,000 -
Average salary % change year-on-year
-23.75% -
UK excluding London average salary £50,000 £40,000 £51,500
% change year-on-year
+25.00% -22.33%
Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3247 3244 2975
As % of all permanent IT jobs located in Manchester 80.87% 78.66% 78.15%
Number of salaries quoted 2617 2779 2595
Average salary £40,000 £37,500 £36,500
Average salary % change year-on-year
+6.66% +2.73%
90% offered a salary of more than £26,000 £27,500 £26,000
10% offered a salary of more than £57,000 £55,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Customer Engagement
North West

Customer Engagement
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Manchester

Customer Engagement
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Manchester region.

Customer Engagement Salary Trend in Manchester

Customer Engagement
Top 30 Related IT Skills in Manchester

For the 6 months to 28 July 2014, IT jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 18 (75.00%) SEO
1 18 (75.00%) Retail
1 18 (75.00%) Marketing
2 16 (66.67%) Finance
3 15 (62.50%) Pay per click
3 15 (62.50%) E-Commerce
3 15 (62.50%) Analytics
4 14 (58.33%) Magento
4 14 (58.33%) Enterprise Content Management
4 14 (58.33%) Online Marketing
4 14 (58.33%) Degree
4 14 (58.33%) Content Management
4 14 (58.33%) Strategic Planning
4 14 (58.33%) Web Analytics
4 14 (58.33%) CMS
5 4 (16.67%) HTML
6 3 (12.50%) JavaScript
6 3 (12.50%) PHP
6 3 (12.50%) .NET
6 3 (12.50%) CSS
6 3 (12.50%) Objective-C
6 3 (12.50%) Web Design
6 3 (12.50%) HTML5
6 3 (12.50%) Progressive Enhancement
6 3 (12.50%) CSS3
6 3 (12.50%) Web Accessibility
6 3 (12.50%) jQuery
6 3 (12.50%) Continuous Integration
6 3 (12.50%) Time Management
6 3 (12.50%) Twitter Bootstrap

Customer Engagement
Top Related IT Skills in Manchester by Category

For the 6 months to 28 July 2014, IT jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 14 (58.33%) CMS
2 1 (4.17%) Drupal
Business Applications
1 14 (58.33%) Magento
General
1 18 (75.00%) Retail
1 18 (75.00%) Marketing
2 16 (66.67%) Finance
3 1 (4.17%) Back Office
3 1 (4.17%) Banking
Job Titles
1 14 (58.33%) E-Commerce Manager
2 3 (12.50%) Developer
3 2 (8.33%) UI Programmer
3 2 (8.33%) UI Developer
3 2 (8.33%) Salesforce.com Administrator
3 2 (8.33%) Administrator
4 1 (4.17%) Project Manager
4 1 (4.17%) Programme Manager
4 1 (4.17%) Analyst
4 1 (4.17%) Consultant
4 1 (4.17%) Strategy Consultant
4 1 (4.17%) Data Analyst
4 1 (4.17%) Digital Project Manager
4 1 (4.17%) Front-End Developer
4 1 (4.17%) Product Owner
Libraries, Frameworks & Software Standards
1 4 (16.67%) HTML
2 3 (12.50%) .NET
2 3 (12.50%) CSS
2 3 (12.50%) HTML5
2 3 (12.50%) CSS3
2 3 (12.50%) jQuery
2 3 (12.50%) Twitter Bootstrap
2 3 (12.50%) Sass
2 3 (12.50%) LESS
2 3 (12.50%) Zepto.js
2 3 (12.50%) Zurb Foundation
Miscellaneous
1 2 (8.33%) Social Media
2 1 (4.17%) Online Banking
2 1 (4.17%) Visualisation
2 1 (4.17%) Open Source
2 1 (4.17%) New Media
2 1 (4.17%) Mobile App
Processes & Methodologies
1 18 (75.00%) SEO
2 15 (62.50%) Pay per click
2 15 (62.50%) E-Commerce
2 15 (62.50%) Analytics
3 14 (58.33%) Enterprise Content Management
3 14 (58.33%) Online Marketing
3 14 (58.33%) Content Management
3 14 (58.33%) Strategic Planning
3 14 (58.33%) Web Analytics
4 3 (12.50%) Web Design
4 3 (12.50%) Progressive Enhancement
4 3 (12.50%) Web Accessibility
4 3 (12.50%) Continuous Integration
4 3 (12.50%) Time Management
4 3 (12.50%) Responsive Web Design
5 2 (8.33%) Data Validation
5 2 (8.33%) Digital Marketing
5 2 (8.33%) Validation
5 2 (8.33%) Project Management
5 2 (8.33%) Workflow
Programming Languages
1 3 (12.50%) JavaScript
1 3 (12.50%) PHP
1 3 (12.50%) Objective-C
2 1 (4.17%) C
Qualifications
1 14 (58.33%) Degree
Vendors
1 2 (8.33%) Salesforce.com