The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 188 172 169
Rank change year-on-year
-16 -3
Permanent jobs requiring a Help Desk Engineer 1 3 12
As % of all permanent IT jobs located in Manchester 0.025% 0.079% 0.31%
As % of the Job Titles category 0.026% 0.083% 0.32%
Number of salaries quoted 1 3 12
Average salary £23,500 £17,000 £27,500
Average salary % change year-on-year
+38.23% -38.18%
UK excluding London average salary £22,500 £22,500 £22,000
% change year-on-year
- +2.27%
Help Desk Engineer
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3837 3595 3713
As % of all permanent IT jobs located in Manchester 95.26% 94.31% 97.07%
Number of salaries quoted 3184 3130 3271
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £22,500 £23,500 £23,000
10% offered a salary of more than £55,000 £52,500 £51,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

Help Desk Engineer
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in Manchester

Help Desk Engineer
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the Manchester region.

Help Desk Engineer Salary Trend in Manchester

Help Desk Engineer
Top 30 Related IT Skills in Manchester

For the 6 months to 15 September 2014, IT jobs across the Manchester region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 6 (100.00%) Windows
2 4 (66.67%) MS Exchange
3 3 (50.00%) Microsoft
3 3 (50.00%) Active Directory
3 3 (50.00%) MS Office
3 3 (50.00%) ITIL
3 3 (50.00%) Microsoft Certification
3 3 (50.00%) VMware
3 3 (50.00%) Windows Server 2008
3 3 (50.00%) Windows 7
4 2 (33.33%) Exchange Server 2010
4 2 (33.33%) VMware Infrastructure
4 2 (33.33%) ITIL Certification
4 2 (33.33%) Citrix
4 2 (33.33%) SharePoint
4 2 (33.33%) Windows XP
5 1 (16.67%) CCNA
5 1 (16.67%) Cisco Certification
5 1 (16.67%) HP
5 1 (16.67%) EMC
5 1 (16.67%) MCP
5 1 (16.67%) UNIX
5 1 (16.67%) MCSE
5 1 (16.67%) MS Excel
5 1 (16.67%) SQL
5 1 (16.67%) SQL Server
5 1 (16.67%) NetApp
5 1 (16.67%) Novell
5 1 (16.67%) Pegasus
5 1 (16.67%) Sage

Help Desk Engineer
Top Related IT Skills in Manchester by Category

For the 6 months to 15 September 2014, IT jobs across the Manchester region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (66.67%) MS Exchange
2 2 (33.33%) Exchange Server 2010
2 2 (33.33%) SharePoint
3 1 (16.67%) Exchange Server 2013
Applications
1 3 (50.00%) MS Office
2 1 (16.67%) MS Excel
Communications & Networking
1 1 (16.67%) Firewall
Database & Business Intelligence
1 1 (16.67%) SQL Server
General
1 1 (16.67%) Finance
1 1 (16.67%) Legal
Miscellaneous
1 1 (16.67%) NHS
1 1 (16.67%) Enterprise Storage
Operating Systems
1 6 (100.00%) Windows
2 3 (50.00%) Windows Server 2008
2 3 (50.00%) Windows 7
3 2 (33.33%) Windows XP
4 1 (16.67%) Windows Server 2003
4 1 (16.67%) Windows Server 2012
4 1 (16.67%) UNIX
Processes & Methodologies
1 3 (50.00%) ITIL
2 1 (16.67%) Continuous Improvement
2 1 (16.67%) Mentoring
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 3 (50.00%) Microsoft Certification
2 2 (33.33%) ITIL Certification
3 1 (16.67%) MCITP
3 1 (16.67%) MCP
3 1 (16.67%) MCSE
3 1 (16.67%) CCNA
3 1 (16.67%) Cisco Certification
System Software
1 3 (50.00%) Active Directory
2 2 (33.33%) VMware Infrastructure
3 1 (16.67%) XenApp
3 1 (16.67%) vSphere
3 1 (16.67%) Terminal Services
3 1 (16.67%) Citrix Presentation Server
Systems Management
1 1 (16.67%) Backup Exec
Vendors
1 3 (50.00%) Microsoft
1 3 (50.00%) VMware
2 2 (33.33%) Citrix
3 1 (16.67%) NetApp
3 1 (16.67%) Novell
3 1 (16.67%) Pegasus
3 1 (16.67%) Sage
3 1 (16.67%) HP
3 1 (16.67%) EMC