The first table below looks at the demand for the Help Desk Engineer role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 182 185 166
Rank change year-on-year
+3 -19
Permanent jobs requiring a Help Desk Engineer 4 4 3
As % of all permanent IT jobs located in Manchester 0.099% 0.097% 0.080%
As % of the Job Titles category 0.10% 0.10% 0.082%
Number of salaries quoted 3 4 3
Average salary £21,000 £26,750 £19,500
Average salary % change year-on-year
-21.49% +37.17%
90% offered a salary of more than £20,600 £22,350 £18,300
10% offered a salary of more than £30,600 £29,400 £23,900
UK excluding London average salary £22,500 £21,500 £22,500
% change year-on-year
+4.65% -4.44%
Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3838 3919 3639
As % of all permanent IT jobs located in Manchester 94.84% 95.52% 96.99%
Number of salaries quoted 3197 3379 3291
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £23,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Help Desk Engineer
North West

Help Desk Engineer
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in Manchester

Help Desk Engineer
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the Manchester region.

Help Desk Engineer Salary Trend in Manchester

Help Desk Engineer
Top 30 Related IT Skills in Manchester

For the 6 months to 18 April 2014, IT jobs across the Manchester region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 7 (87.50%) Windows
1 7 (87.50%) Windows Server 2003
2 6 (75.00%) Microsoft Certification
2 6 (75.00%) MCP
2 6 (75.00%) Windows Server 2008
3 5 (62.50%) MCITP
3 5 (62.50%) Cisco Certification
3 5 (62.50%) SQL Server
3 5 (62.50%) ITIL
3 5 (62.50%) CCNA
3 5 (62.50%) NetApp
3 5 (62.50%) VMware
4 4 (50.00%) Backup Exec
4 4 (50.00%) Terminal Services
4 4 (50.00%) ITIL Certification
4 4 (50.00%) HP
4 4 (50.00%) EMC
4 4 (50.00%) Citrix
4 4 (50.00%) Microsoft
4 4 (50.00%) Citrix Presentation Server
4 4 (50.00%) vSphere
4 4 (50.00%) Enterprise Storage
4 4 (50.00%) VMware Infrastructure
4 4 (50.00%) XenApp
5 3 (37.50%) Active Directory
5 3 (37.50%) MS Exchange
6 2 (25.00%) VPN
6 2 (25.00%) MS Office
6 2 (25.00%) MS Excel
6 2 (25.00%) Windows 7

Help Desk Engineer
Top Related IT Skills in Manchester by Category

For the 6 months to 18 April 2014, IT jobs across the Manchester region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
2 2 (25.00%) Exchange Server 2007
3 1 (12.50%) Exchange Server 2010
3 1 (12.50%) Exchange Server 2013
3 1 (12.50%) SharePoint
Applications
1 2 (25.00%) MS Office
1 2 (25.00%) MS Excel
Communications & Networking
1 2 (25.00%) VPN
2 1 (12.50%) Firewall
2 1 (12.50%) SAN
2 1 (12.50%) DNS
2 1 (12.50%) DHCP
2 1 (12.50%) TCP/IP
Database & Business Intelligence
1 5 (62.50%) SQL Server
Miscellaneous
1 4 (50.00%) Enterprise Storage
2 1 (12.50%) Computer Science
Operating Systems
1 7 (87.50%) Windows
1 7 (87.50%) Windows Server 2003
2 6 (75.00%) Windows Server 2008
3 2 (25.00%) Windows 7
4 1 (12.50%) Windows 8
4 1 (12.50%) Windows Server 2012
4 1 (12.50%) Windows XP
Processes & Methodologies
1 5 (62.50%) ITIL
2 1 (12.50%) Network Monitoring
2 1 (12.50%) Logistics
Qualifications
1 6 (75.00%) Microsoft Certification
1 6 (75.00%) MCP
2 5 (62.50%) MCITP
2 5 (62.50%) Cisco Certification
2 5 (62.50%) CCNA
3 4 (50.00%) ITIL Certification
4 2 (25.00%) MCTS
5 1 (12.50%) Degree
5 1 (12.50%) MCSE
5 1 (12.50%) MCSA
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 4 (50.00%) Terminal Services
1 4 (50.00%) Citrix Presentation Server
1 4 (50.00%) vSphere
1 4 (50.00%) VMware Infrastructure
1 4 (50.00%) XenApp
2 3 (37.50%) Active Directory
3 1 (12.50%) Hyper-V
Systems Management
1 4 (50.00%) Backup Exec
2 1 (12.50%) WSUS
Vendors
1 5 (62.50%) NetApp
1 5 (62.50%) VMware
2 4 (50.00%) HP
2 4 (50.00%) EMC
2 4 (50.00%) Citrix
2 4 (50.00%) Microsoft