The table below looks at the statistics for the Support Manager role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Support Manager
Rank 187 168 173
Rank change year-on-year
-19 +5
Permanent jobs requiring a Support Manager 4 9 8
As % of all permanent IT jobs located in Manchester 0.099% 0.24% 0.21%
As % of the Job Titles category 0.10% 0.26% 0.22%
Number of salaries quoted 4 9 8
Average salary £58,250 £32,500 £40,295
Average salary % change year-on-year
+79.23% -19.34%
90% offered a salary of more than £51,200 £27,800 £28,500
10% offered a salary of more than £62,500 £52,000 £54,250
UK excluding London average salary £42,500 £42,500 £42,500
Support Manager
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3840 3470 3654
As % of all permanent IT jobs located in Manchester 95.40% 94.11% 97.31%
Number of salaries quoted 3228 3003 3221
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,000 £23,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Manager
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in Manchester

Support Manager
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the Manchester region.

Support Manager Salary Trend in Manchester

Support Manager
Top 30 Related IT Skills in Manchester

For the 6 months to 1 October 2014, IT jobs across the Manchester region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 15 (57.69%) Finance
2 11 (42.31%) ITIL
3 10 (38.46%) BusinessObjects
3 10 (38.46%) SAP BW
3 10 (38.46%) Business Objects
3 10 (38.46%) SAP
3 10 (38.46%) SAP FI/CO
3 10 (38.46%) SAP CO
3 10 (38.46%) SAP FI
3 10 (38.46%) Degree
4 8 (30.77%) SLA
5 7 (26.92%) Continuous Improvement
5 7 (26.92%) Line Management
6 5 (19.23%) Windows
7 4 (15.38%) VMware
7 4 (15.38%) Service Delivery
8 3 (11.54%) Active Directory
8 3 (11.54%) VMware Infrastructure
8 3 (11.54%) Incident Management
9 2 (7.69%) Problem Management
9 2 (7.69%) Banking
9 2 (7.69%) UNIX
9 2 (7.69%) SAN
9 2 (7.69%) Linux
9 2 (7.69%) Change Management
9 2 (7.69%) Pharmaceutical
9 2 (7.69%) Firewall
10 1 (3.85%) Telecoms
10 1 (3.85%) Stakeholder Management
10 1 (3.85%) Backup Exec

Support Manager
Top Related IT Skills in Manchester by Category

For the 6 months to 1 October 2014, IT jobs across the Manchester region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.85%) Apache
1 1 (3.85%) Tomcat
1 1 (3.85%) MS Exchange
1 1 (3.85%) IIS
1 1 (3.85%) Exchange Server 2007
Applications
1 1 (3.85%) MS Excel
Business Applications
1 10 (38.46%) SAP FI/CO
1 10 (38.46%) SAP CO
1 10 (38.46%) SAP FI
Communications & Networking
1 2 (7.69%) SAN
1 2 (7.69%) Firewall
2 1 (3.85%) LAN
2 1 (3.85%) WAN
2 1 (3.85%) VPN
Database & Business Intelligence
1 10 (38.46%) BusinessObjects
1 10 (38.46%) SAP BW
2 1 (3.85%) MySQL
2 1 (3.85%) DB2
2 1 (3.85%) Oracle Database
Development Applications
1 1 (3.85%) Oracle APEX
General
1 15 (57.69%) Finance
2 2 (7.69%) Banking
2 2 (7.69%) Pharmaceutical
3 1 (3.85%) Telecoms
3 1 (3.85%) Financial Institution
3 1 (3.85%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.85%) Web Services
1 1 (3.85%) Middleware
Operating Systems
1 5 (19.23%) Windows
2 2 (7.69%) UNIX
2 2 (7.69%) Linux
3 1 (3.85%) Windows XP
3 1 (3.85%) Windows Server 2003
3 1 (3.85%) AIX
3 1 (3.85%) Mac OS
Processes & Methodologies
1 11 (42.31%) ITIL
2 7 (26.92%) Continuous Improvement
2 7 (26.92%) Line Management
3 4 (15.38%) Service Delivery
4 3 (11.54%) Incident Management
5 2 (7.69%) Problem Management
5 2 (7.69%) Change Management
6 1 (3.85%) Stakeholder Management
6 1 (3.85%) Risk Assessment
6 1 (3.85%) Service Management
6 1 (3.85%) Disaster Recovery
6 1 (3.85%) SOA
6 1 (3.85%) PRINCE2
6 1 (3.85%) Software Testing
6 1 (3.85%) Business Development
6 1 (3.85%) Change Control
6 1 (3.85%) Demand Management
6 1 (3.85%) Root Cause Analysis
6 1 (3.85%) Infrastructure Management
6 1 (3.85%) People Management
Programming Languages
1 1 (3.85%) Java
Qualifications
1 10 (38.46%) Degree
2 1 (3.85%) MCSE
2 1 (3.85%) MCSA
2 1 (3.85%) CCA
2 1 (3.85%) Citrix Certification
2 1 (3.85%) Cisco Certification
2 1 (3.85%) Microsoft Certification
2 1 (3.85%) ITIL Certification
2 1 (3.85%) CCNA
2 1 (3.85%) MCP
2 1 (3.85%) VMware Certified Professional (VCP)
2 1 (3.85%) MCTS
2 1 (3.85%) MCITP
Quality Assurance & Compliance
1 8 (30.77%) SLA
System Software
1 3 (11.54%) Active Directory
1 3 (11.54%) VMware Infrastructure
2 1 (3.85%) Hyper-V
Systems Management
1 1 (3.85%) Backup Exec
1 1 (3.85%) SCCM
1 1 (3.85%) SCOM
Vendors
1 10 (38.46%) Business Objects
1 10 (38.46%) SAP
2 4 (15.38%) VMware
3 1 (3.85%) Symantec
3 1 (3.85%) McAfee
3 1 (3.85%) Sophos
3 1 (3.85%) JBoss
3 1 (3.85%) Oracle
3 1 (3.85%) NetApp
3 1 (3.85%) Apple
3 1 (3.85%) Citrix
3 1 (3.85%) Microsoft