The first table below looks at the demand for the Support Manager role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Support Manager
Rank 167 174 166
Rank change year-on-year
+7 -8
Permanent jobs requiring a Support Manager 22 2 10
As % of all permanent IT jobs located in Manchester 0.537% 0.055% 0.256%
As % of the Job Titles category 0.562% 0.057% 0.267%
Number of salaries quoted 17 2 10
Average salary £47,500 £55,000 £45,000
Average salary % change year-on-year
-13.63% +22.22%
UK excluding London average salary £44,500 £47,250 £41,500
% change year-on-year
-5.82% +13.85%
All Job Titles
Manchester
Permanent IT job ads with a match in the
Job Titles category
3915 3514 3743
As % of all permanent IT jobs located in Manchester 95.56% 96.51% 96.00%
Number of salaries quoted 3397 3134 3425
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £23,000 £21,500
10% offered a salary of more than £50,000 £56,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Manager
North West

Support Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester Support Manager Jobs Demand Trend

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the Manchester region.

Manchester Support Manager Salary Trend

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager across the Manchester region over the 3 months to 21 May 2013.

Manchester Support Manager Salary Histogram

Support Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the Manchester region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Wigan - 1 £45,000 -
Support Manager
North West

Support Manager
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Manchester region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 14 (43.75%) Finance
2 12 (37.50%) Service Delivery
3 11 (34.38%) Windows
4 10 (31.25%) ITIL
5 8 (25.00%) Oracle
6 7 (21.88%) SQL
7 6 (18.75%) Project Management
8 5 (15.63%) Mainframe
8 5 (15.63%) Advertising
8 5 (15.63%) SLA
8 5 (15.63%) Microsoft
8 5 (15.63%) JCL
8 5 (15.63%) SAP
8 5 (15.63%) Banking
9 4 (12.50%) Change Control
9 4 (12.50%) Programme Management
9 4 (12.50%) Performance Management
9 4 (12.50%) SharePoint
9 4 (12.50%) HP
9 4 (12.50%) Citrix
9 4 (12.50%) Change Management
10 3 (9.375%) ERP
10 3 (9.375%) CRM
10 3 (9.375%) MS Exchange
10 3 (9.375%) ETL
10 3 (9.375%) Dynamics CRM
10 3 (9.375%) Incident Management
10 3 (9.375%) VMware Infrastructure
10 3 (9.375%) Windows Server 2008
10 3 (9.375%) Git (software)

Support Manager
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Manchester region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (3.125%) ASP.NET
1 1 (3.125%) COM
1 1 (3.125%) XML
1 1 (3.125%) .NET
1 1 (3.125%) HTML
1 1 (3.125%) Application Packaging
Application Platforms
1 4 (12.50%) SharePoint
2 3 (9.375%) MS Exchange
3 2 (6.250%) Lync
3 2 (6.250%) Exchange Server 2010
4 1 (3.125%) NetWeaver
4 1 (3.125%) CMS
4 1 (3.125%) IIS
4 1 (3.125%) Exchange Server 2007
4 1 (3.125%) SharePoint 2010
4 1 (3.125%) Exchange Server 2003
Applications
1 2 (6.250%) MS Office
1 2 (6.250%) MS Excel
Business Applications
1 3 (9.375%) Dynamics CRM
2 1 (3.125%) SAP HR
2 1 (3.125%) SAP FI
2 1 (3.125%) Oracle Financials
2 1 (3.125%) Dynamics AX
2 1 (3.125%) SAP GRC
2 1 (3.125%) SAP CO
2 1 (3.125%) SAP FI/CO
Communications & Networking
1 2 (6.250%) SAN
2 1 (3.125%) LAN
2 1 (3.125%) VoIP
2 1 (3.125%) WLAN
2 1 (3.125%) WAN
2 1 (3.125%) HTTP
2 1 (3.125%) NAS
2 1 (3.125%) iSCSI
Database & Business Intelligence
1 2 (6.250%) Data Warehouse
1 2 (6.250%) SQL Server
1 2 (6.250%) DataStage
2 1 (3.125%) SQL Server 2012
2 1 (3.125%) SAP BW
2 1 (3.125%) SQL Server 2000
2 1 (3.125%) Oracle 8/8i
2 1 (3.125%) TOAD
2 1 (3.125%) SQL Server 2008
2 1 (3.125%) SQL Server 2005
Development Applications
1 3 (9.375%) Git (software)
General
1 14 (43.75%) Finance
2 5 (15.63%) Advertising
2 5 (15.63%) Banking
3 2 (6.250%) Telecoms
3 2 (6.250%) Retail
3 2 (6.250%) Manufacturing
Miscellaneous
1 5 (15.63%) Mainframe
2 2 (6.250%) Enterprise Software
3 1 (3.125%) Thin Client
3 1 (3.125%) Fat Client
3 1 (3.125%) CMDB
3 1 (3.125%) Statistics
3 1 (3.125%) CLARiiON
3 1 (3.125%) Clustering
Operating Systems
1 11 (34.38%) Windows
2 3 (9.375%) Windows Server 2008
3 2 (6.250%) Windows Server 2003
4 1 (3.125%) UNIX
4 1 (3.125%) Linux
4 1 (3.125%) Windows XP
4 1 (3.125%) Windows 7
4 1 (3.125%) Windows 2000 Server
Processes & Methodologies
1 12 (37.50%) Service Delivery
2 10 (31.25%) ITIL
3 6 (18.75%) Project Management
4 4 (12.50%) Change Control
4 4 (12.50%) Programme Management
4 4 (12.50%) Performance Management
4 4 (12.50%) Change Management
5 3 (9.375%) ERP
5 3 (9.375%) CRM
5 3 (9.375%) ETL
5 3 (9.375%) Incident Management
6 2 (6.250%) Problem Management
6 2 (6.250%) User Acceptance Testing
7 1 (3.125%) Service Desk Management
7 1 (3.125%) Configuration Management
7 1 (3.125%) Release Management
7 1 (3.125%) SAP Security
7 1 (3.125%) Stakeholder Engagement
7 1 (3.125%) Supplier Management
7 1 (3.125%) Knowledge Management
Programming Languages
1 7 (21.88%) SQL
2 5 (15.63%) JCL
3 1 (3.125%) Perl
3 1 (3.125%) PL/SQL
Qualifications
1 2 (6.250%) Degree
Quality Assurance & Compliance
1 5 (15.63%) SLA
System Software
1 3 (9.375%) VMware Infrastructure
2 1 (3.125%) MetaFrame
2 1 (3.125%) Active Directory
2 1 (3.125%) vSphere
2 1 (3.125%) Hyper-V
Systems Management
1 2 (6.250%) SCCM
2 1 (3.125%) Symantec Enterprise Vault
2 1 (3.125%) SCOM
Vendors
1 8 (25.00%) Oracle
2 5 (15.63%) Microsoft
2 5 (15.63%) SAP
3 4 (12.50%) HP
3 4 (12.50%) Citrix
4 3 (9.375%) VMware
5 2 (6.250%) Teradata
5 2 (6.250%) Siebel
5 2 (6.250%) Symantec
5 2 (6.250%) Mitel
6 1 (3.125%) EMC
6 1 (3.125%) Cisco
6 1 (3.125%) McAfee
6 1 (3.125%) Wyse
6 1 (3.125%) EPiServer
6 1 (3.125%) Brocade
6 1 (3.125%) Northgate
6 1 (3.125%) Civica
Manchester, Lancashire
You will be responsible for: *Mentoring and training 1st/2nd line support analysts *Take ownership of escalated issues *Incident management *Knowledge management *Identify potential areas of improvement relating...
Fruition IT Resources Limited
Salary: £35000 - £39000 per annum + Benefits
Posted: 17 May 2013
Stockport, North West
This is a fantastic opportunity to work for a well established and growing company. This role is responsible for the management of the 3rd and 4th Line support...
Computer Futures
Salary: £50000 - £55000 per annum
Posted: 15 May 2013
Greater Manchester, North West
My international client is now urgently looking for a Product Support Manager to join their team. This is a fantastic opportunity to work for a well established company...
Computer Futures
Salary: £50000 - £55000 per annum
Posted: 15 May 2013
Manchester, North West
You will need: At least 4 years of experience of managing teams Experience with Microsoft Office products Working knowledge of JIRA Defect Tracking tool An understanding of issues...
Computer Futures
Salary: £50000 - £55000 per annum
Posted: 15 May 2013
Manchester, Lancashire
Lead the development, build and operational proving of all new mainframe based job schedules and JCL... Proven expertise in leading service and ITIL process improvement activities within an...
The Co-operative Bank
Salary: £57000 - £69000 per annum + Benefits and Pension
Posted: 1 May 2013
Manchester, North West
Requirements For this position you must have an understanding of MS SQL or Oracle, EpiServer/SharePoint (or other CMS exposure), HTML or ASP.net/XML, and experience in...
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £45000.00 per annum
Posted: 9 May 2013