The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 160 153 162
Rank change year-on-year
-7 +9
Permanent jobs requiring a Technical Support 18 29 26
As % of all permanent IT jobs located in Manchester 0.54% 0.74% 0.61%
As % of the Job Titles category 0.56% 0.78% 0.64%
Number of salaries quoted 16 29 20
Average salary £26,125 £30,000 £34,500
Average salary % change year-on-year
-12.91% -13.04%
90% offered a salary of more than £20,250 £21,200 £22,500
10% offered a salary of more than £40,750 £38,204 £47,500
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3186 3696 4053
As % of all permanent IT jobs located in Manchester 95.02% 94.14% 95.68%
Number of salaries quoted 2633 3039 3517
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £24,000
10% offered a salary of more than £57,500 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

Technical Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Manchester

Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Technical Support Salary Trend in Manchester

Technical Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 6 July 2015.

Technical Support Salary Histogram in Manchester

Technical Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham - 1 £22,500 -
Rochdale - 1 £27,000 -
Salford - 1 £20,500 -
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Manchester

For the 6 months to 6 July 2015, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 26 (48.15%) SQL Server
1 26 (48.15%) Windows
2 25 (46.30%) Microsoft
3 21 (38.89%) VMware
4 20 (37.04%) MS Excel
5 19 (35.19%) MS Exchange
6 17 (31.48%) Active Directory
7 16 (29.63%) Citrix
7 16 (29.63%) VPN
7 16 (29.63%) Cisco
7 16 (29.63%) Hyper-V
8 15 (27.78%) NetApp
9 14 (25.93%) SAN
9 14 (25.93%) SQL
9 14 (25.93%) Firewall
9 14 (25.93%) VMware Infrastructure
10 12 (22.22%) XenDesktop
10 12 (22.22%) IIS
10 12 (22.22%) ITIL
10 12 (22.22%) LAN
10 12 (22.22%) Linux
10 12 (22.22%) DHCP
11 11 (20.37%) DNS
11 11 (20.37%) SQL Server 2008
12 10 (18.52%) Degree
13 8 (14.81%) VoIP
13 8 (14.81%) MS Office
13 8 (14.81%) NAS
14 7 (12.96%) Exchange Server 2010
14 7 (12.96%) Cisco IOS

Technical Support
Top Related IT Skills in Manchester by Category

For the 6 months to 6 July 2015, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (35.19%) MS Exchange
2 12 (22.22%) IIS
3 7 (12.96%) Exchange Server 2010
4 6 (11.11%) Exchange Server 2007
5 5 (9.26%) Exchange Server 2003
6 2 (3.70%) SharePoint
7 1 (1.85%) Exchange Server 2013
7 1 (1.85%) Apache
7 1 (1.85%) Tomcat
Applications
1 20 (37.04%) MS Excel
2 8 (14.81%) MS Office
3 6 (11.11%) MS PowerPoint
Business Applications
1 1 (1.85%) SAP Business One
1 1 (1.85%) Markit EDM
Cloud Services
1 1 (1.85%) Google Analytics
Communications & Networking
1 16 (29.63%) VPN
2 14 (25.93%) SAN
2 14 (25.93%) Firewall
3 12 (22.22%) DHCP
3 12 (22.22%) LAN
4 11 (20.37%) DNS
5 8 (14.81%) VoIP
5 8 (14.81%) NAS
6 7 (12.96%) Cisco IOS
7 6 (11.11%) WAN
7 6 (11.11%) IPv4
7 6 (11.11%) Ethernet
8 5 (9.26%) TCP/IP
8 5 (9.26%) WLAN
8 5 (9.26%) Wireless
9 2 (3.70%) Wi-Fi
9 2 (3.70%) Intranet
9 2 (3.70%) Internet
10 1 (1.85%) OpenVPN
10 1 (1.85%) NetScaler
Database & Business Intelligence
1 26 (48.15%) SQL Server
2 11 (20.37%) SQL Server 2008
3 6 (11.11%) SQL Server 2005
4 2 (3.70%) MySQL
5 1 (1.85%) Data Warehouse
5 1 (1.85%) SQL Server Reporting Services
5 1 (1.85%) SQL Server 2012
5 1 (1.85%) Relational Database
Development Applications
1 1 (1.85%) Firebug
General
1 5 (9.26%) Games
2 2 (3.70%) Marketing
2 2 (3.70%) Finance
2 2 (3.70%) Manufacturing
3 1 (1.85%) Financial Institution
3 1 (1.85%) Front Office
3 1 (1.85%) Telecoms
3 1 (1.85%) Retail
Libraries, Frameworks & Software Standards
1 2 (3.70%) HTML
1 2 (3.70%) CSS
1 2 (3.70%) jQuery
1 2 (3.70%) Akka
2 1 (1.85%) HTML5
2 1 (1.85%) CSS3
2 1 (1.85%) XHTML
2 1 (1.85%) COM
Miscellaneous
1 5 (9.26%) Clustering
1 5 (9.26%) Data Centre
1 5 (9.26%) HP StoreVirtual
2 2 (3.70%) Computer Science
3 1 (1.85%) Enterprise Software
3 1 (1.85%) Analytical Skills
3 1 (1.85%) Derivative
3 1 (1.85%) Management Information System
3 1 (1.85%) Replication
Operating Systems
1 26 (48.15%) Windows
2 12 (22.22%) Linux
3 7 (12.96%) Windows 8
4 6 (11.11%) Windows XP
4 6 (11.11%) Android
5 4 (7.41%) Windows Server 2008
6 3 (5.56%) Windows Server 2003
6 3 (5.56%) Windows Server 2012
7 2 (3.70%) UNIX
8 1 (1.85%) Debian
8 1 (1.85%) CentOS
8 1 (1.85%) Mac OS X
Processes & Methodologies
1 12 (22.22%) ITIL
2 7 (12.96%) ERP
2 7 (12.96%) Incident Management
3 5 (9.26%) Business Continuity
3 5 (9.26%) Service Management
3 5 (9.26%) Kalman Filter
4 4 (7.41%) Mentoring
4 4 (7.41%) Information Assurance
4 4 (7.41%) Security Testing
4 4 (7.41%) Software Testing
4 4 (7.41%) PRINCE2
4 4 (7.41%) Project Management
5 2 (3.70%) Data Analysis
5 2 (3.70%) Web Development
6 1 (1.85%) Enterprise Data Management
6 1 (1.85%) Digital Marketing
6 1 (1.85%) Asset Management
6 1 (1.85%) Data Management
6 1 (1.85%) ETL
6 1 (1.85%) Business Intelligence
Programming Languages
1 14 (25.93%) SQL
2 2 (3.70%) JavaScript
3 1 (1.85%) Java
Qualifications
1 10 (18.52%) Degree
2 3 (5.56%) Microsoft Certification
3 2 (3.70%) MCITP
4 1 (1.85%) MCTS
4 1 (1.85%) MCP
4 1 (1.85%) MCSE
4 1 (1.85%) MCSA
Quality Assurance & Compliance
1 2 (3.70%) SLA
2 1 (1.85%) ISO/IEC 27001
2 1 (1.85%) QA
System Software
1 17 (31.48%) Active Directory
2 16 (29.63%) Hyper-V
3 14 (25.93%) VMware Infrastructure
4 12 (22.22%) XenDesktop
5 5 (9.26%) vSphere
Vendors
1 25 (46.30%) Microsoft
2 21 (38.89%) VMware
3 16 (29.63%) Cisco
3 16 (29.63%) Citrix
4 15 (27.78%) NetApp
5 6 (11.11%) HP
5 6 (11.11%) EMC
6 5 (9.26%) Meraki
7 4 (7.41%) Oracle
8 2 (3.70%) Sun
9 1 (1.85%) Business Objects
9 1 (1.85%) SAP
9 1 (1.85%) Teradata
9 1 (1.85%) Google
9 1 (1.85%) WatchGuard
9 1 (1.85%) Infor
Greater Manchester
Premier Engineering
Salary: £23000 - £34000 per annum
Posted: 3 days ago
Manchester, Lancashire
ReThink Recruitment
Salary: £25000.00 - £27500.00 per annum
Posted: 3 days ago
Manchester, Lancashire
Applause IT Innovation
Salary: £26000 - £32000 per annum + on call + bens
Posted: 5 days ago
Altrincham, Cheshire
4it Recruitment Ltd
Salary: From £35,000 to £40,000 per annum plus additional benefits
Posted: 5 days ago
Manchester, Lancashire
The MRJ Group
Salary: £25000 - £35000 per annum + Benefits & Bonus
Posted: 5 days ago
Manchester
Newton Blue
Salary: £20000 - £23000 per annum
Posted: 8 days ago