The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 182 147 146
Rank change year-on-year
-35 -1
Permanent jobs requiring a Technical Support 9 30 35
As % of all permanent IT jobs located in Manchester 0.22% 0.81% 0.93%
As % of the Job Titles category 0.23% 0.86% 0.96%
Number of salaries quoted 9 28 29
Average salary £26,000 £25,000 £24,000
Average salary % change year-on-year
+4.00% +4.16%
90% offered a salary of more than £21,200 £20,000 £19,000
10% offered a salary of more than £42,000 £37,950 £35,000
UK excluding London average salary £29,000 £30,000 £28,125
% change year-on-year
-3.33% +6.66%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3840 3470 3654
As % of all permanent IT jobs located in Manchester 95.40% 94.11% 97.31%
Number of salaries quoted 3228 3003 3221
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,000 £23,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Manchester

Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Technical Support Salary Trend in Manchester

Technical Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 1 October 2014.

Technical Support Salary Histogram in Manchester

Technical Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham -3 2 £21,250 +6.25% 1
Stockport -12 1 £22,500 -19.64% 2
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Manchester

For the 6 months to 1 October 2014, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 21 (55.26%) Windows
2 19 (50.00%) Microsoft
3 15 (39.47%) MS Excel
4 14 (36.84%) SLA
5 12 (31.58%) SQL
6 11 (28.95%) ITIL
7 9 (23.68%) Active Directory
7 9 (23.68%) VMware
7 9 (23.68%) Windows 7
8 8 (21.05%) Change Management
9 7 (18.42%) Citrix
9 7 (18.42%) Microsoft Certification
9 7 (18.42%) MS Exchange
10 6 (15.79%) Linux
10 6 (15.79%) MCSE
10 6 (15.79%) NetApp
10 6 (15.79%) Service Delivery
11 5 (13.16%) MCITP
11 5 (13.16%) MS Office
11 5 (13.16%) Lync
11 5 (13.16%) Exchange Server 2013
11 5 (13.16%) People Management
12 4 (10.53%) Analytical Skills
12 4 (10.53%) FlexPod
12 4 (10.53%) SaaS
12 4 (10.53%) ITIL V2
12 4 (10.53%) Root Cause Analysis
12 4 (10.53%) ISMS
12 4 (10.53%) VMware Infrastructure
12 4 (10.53%) Incident Management

Technical Support
Top Related IT Skills in Manchester by Category

For the 6 months to 1 October 2014, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (18.42%) MS Exchange
2 5 (13.16%) Lync
2 5 (13.16%) Exchange Server 2013
3 2 (5.26%) Exchange Server 2010
3 2 (5.26%) SharePoint
3 2 (5.26%) Exchange Server 2007
4 1 (2.63%) IBM HTTP Server
4 1 (2.63%) SharePoint Server
4 1 (2.63%) Blackberry Enterprise Server
4 1 (2.63%) Apache
4 1 (2.63%) Tuxedo
4 1 (2.63%) SharePoint 2013
4 1 (2.63%) SharePoint 2010
Applications
1 15 (39.47%) MS Excel
2 5 (13.16%) MS Office
3 4 (10.53%) MS PowerPoint
Business Applications
1 1 (2.63%) Dynamics CRM
Cloud Services
1 4 (10.53%) SaaS
2 1 (2.63%) ElastiCache
2 1 (2.63%) Amazon ElastiCache
2 1 (2.63%) Amazon EC2
2 1 (2.63%) Amazon S3
2 1 (2.63%) Amazon AWS
2 1 (2.63%) Route 53
Communications & Networking
1 3 (7.89%) VoIP
1 3 (7.89%) WAN
1 3 (7.89%) TCP/IP
2 2 (5.26%) DNS
2 2 (5.26%) Wireless
3 1 (2.63%) Firewall
3 1 (2.63%) Wi-Fi
3 1 (2.63%) SAN
3 1 (2.63%) Internet
3 1 (2.63%) HTTP
Database & Business Intelligence
1 3 (7.89%) SQL Server
2 2 (5.26%) MySQL
3 1 (2.63%) Oracle9i Database
3 1 (2.63%) Oracle Database
3 1 (2.63%) Relational Database
3 1 (2.63%) Big Data
3 1 (2.63%) Amazon RDS
Development Applications
1 1 (2.63%) PeopleTools
General
1 4 (10.53%) Banking
2 2 (5.26%) Finance
2 2 (5.26%) Telecoms
3 1 (2.63%) Legal
3 1 (2.63%) Marketing
3 1 (2.63%) Retail
Libraries, Frameworks & Software Standards
1 2 (5.26%) CSS
1 2 (5.26%) HTML
2 1 (2.63%) jQuery
2 1 (2.63%) .NET
2 1 (2.63%) Web Services
Miscellaneous
1 4 (10.53%) Analytical Skills
1 4 (10.53%) FlexPod
2 2 (5.26%) Computer Science
3 1 (2.63%) Fat Client
3 1 (2.63%) Blackberry
3 1 (2.63%) Thin Client
3 1 (2.63%) Video Conferencing
3 1 (2.63%) Mobile App
Operating Systems
1 21 (55.26%) Windows
2 9 (23.68%) Windows 7
3 6 (15.79%) Linux
4 3 (7.89%) UNIX
5 2 (5.26%) Windows Server 2008
6 1 (2.63%) Windows Server 2003
6 1 (2.63%) Red Hat Enterprise Linux
Processes & Methodologies
1 11 (28.95%) ITIL
2 8 (21.05%) Change Management
3 6 (15.79%) Service Delivery
4 5 (13.16%) People Management
5 4 (10.53%) ITIL V2
5 4 (10.53%) Root Cause Analysis
5 4 (10.53%) ISMS
5 4 (10.53%) Incident Management
5 4 (10.53%) Problem Management
6 3 (7.89%) Project Management
6 3 (7.89%) Change Control
7 2 (5.26%) Data Management
8 1 (2.63%) Service Management
8 1 (2.63%) ITSM
8 1 (2.63%) Workflow
8 1 (2.63%) User Acceptance Testing
8 1 (2.63%) Software Engineering
8 1 (2.63%) Agile Software Development
8 1 (2.63%) Benchmarking
8 1 (2.63%) Configuration Management
Programming Languages
1 12 (31.58%) SQL
2 2 (5.26%) Java
2 2 (5.26%) JavaScript
2 2 (5.26%) Shell Script
3 1 (2.63%) PeopleCode
3 1 (2.63%) Perl
3 1 (2.63%) PHP
3 1 (2.63%) PL/SQL
3 1 (2.63%) T-SQL
Qualifications
1 7 (18.42%) Microsoft Certification
2 6 (15.79%) MCSE
3 5 (13.16%) MCITP
4 3 (7.89%) Citrix Certification
5 2 (5.26%) CCA
5 2 (5.26%) VMware Certified Professional (VCP)
5 2 (5.26%) Degree
6 1 (2.63%) MCTS
6 1 (2.63%) CCNA
6 1 (2.63%) ITIL Certification
6 1 (2.63%) Cisco Certification
6 1 (2.63%) MCP
6 1 (2.63%) HNC
6 1 (2.63%) MCSA
6 1 (2.63%) NCIE
Quality Assurance & Compliance
1 14 (36.84%) SLA
2 4 (10.53%) ISO/IEC 27001
3 1 (2.63%) QA
3 1 (2.63%) PCI DSS
System Software
1 9 (23.68%) Active Directory
2 4 (10.53%) VMware Infrastructure
3 3 (7.89%) Hyper-V
4 2 (5.26%) XenApp
5 1 (2.63%) XenServer
5 1 (2.63%) XenDesktop
Systems Management
1 3 (7.89%) SCCM
2 1 (2.63%) Backup Exec
2 1 (2.63%) SCOM
Vendors
1 19 (50.00%) Microsoft
2 9 (23.68%) VMware
3 7 (18.42%) Citrix
4 6 (15.79%) NetApp
5 3 (7.89%) Mitel
6 2 (5.26%) Cisco
6 2 (5.26%) Oracle
7 1 (2.63%) AppSense
7 1 (2.63%) Symantec
7 1 (2.63%) McAfee
7 1 (2.63%) Sophos
7 1 (2.63%) Juniper
7 1 (2.63%) PeopleSoft
7 1 (2.63%) IBM
7 1 (2.63%) Veeam
7 1 (2.63%) Facebook
7 1 (2.63%) Twitter
Manchester, Lancashire
Jambo Ltd
Salary: From £25,000 to £27,000 per annum
Posted: 9 hours ago
Greater Manchester
Opus Recruitment Solutions Ltd
Salary: £25000 to £30000 per annum
Posted: 10 hours ago
Manchester, Lancashire
Actis Recruitment.
Salary: From £20,000 to £23,000 per annum up to £23,000 + excellent bens
Posted: 15 hours ago
Stockport
Opus Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 12 days ago
Altrincham
Applause IT Innovation
Salary: £20000 - £25000 per annum + Benefits
Posted: 26 days ago