Manchester Technical Support Jobs

The table below looks at the demand for the Technical Support role in IT jobs within the Manchester region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 7 October 2008 with a comparison to the same period last year.

Technical Support
Location Abingdon Alfreton Altrincham Amersham Andover Ascot Ashton-under-Lyne Aylesbury Banbury Basildon Basingstoke Bath Batley Beaconsfield Bedford Bedfordshire Berkshire Bingley Birmingham Bishop's Stortford Bournemouth Bracknell Bradford Brentford Brighton Bristol Bromley Buckinghamshire Burnley Burton-upon-Trent Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Chelmsford Cheltenham Cheshire Chester Chesterfield Chichester Chippenham City of London Colchester Coventry Cranleigh Crawley Crewe Croydon Dartford Derby Derbyshire Devon Docklands, London Dorset Dudley Dunbar East Lothian East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham England Epsom Essex Exeter Fareham Farnborough Feltham Folkestone Glasgow Glastonbury Gloucester Gloucestershire Godalming Gourock Grays Guildford Hammersmith Hampshire Harpenden Harrogate Harrow Havant Hemel Hempstead Hereford Herefordshire Hertford Hertfordshire High Wycombe Horsham Huddersfield Hull Inverclyde Ipswich Isle of Man Isle of Wight Isleworth Kent Kidderminster Kingston Upon Thames Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Lewes Lincolnshire Liverpool Liversedge Livingston London Loughborough Lutterworth Maidenhead Maidstone Manchester Marlborough Mayfield Merseyside Middlesbrough Middlesex Midlands Milton Keynes Newbury Newcastle Upon Tyne Newport Norfolk North East North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oldham Oxford Oxfordshire Peterborough Poole Portsmouth Preston Reading Redhill Reigate Renfrew Renfrewshire Rickmansworth Rochdale Rotherham Royston Rugby Ruislip Ryde Salisbury Sandwich Scarborough Scotland Sheffield Slough Somerset South East South Wales South West South Yorkshire Southampton Southend-on-Sea St Albans Staffordshire Staines Stevenage Stockport Suffolk Sunbury-on-Thames Surrey Sussex Sutton Coldfield Swindon Tamworth Taunton Tewkesbury Thames Valley Tilbury Tonbridge Tring Tyne and Wear UK Uxbridge Wakefield Wales Walsall Warrington Warwick Warwickshire Watford Welwyn Garden City West Lothian West Midlands West Sussex West Yorkshire Weston-super-Mare Wetherby Weybridge Wigan Wiltshire Wimbledon Winchester Windsor Woking Wokingham Worcester Worcestershire York Yorkshire	3 months to 7 Oct 2008	Same period last year
Rank	112	127
Rank change on same period last year	+15
Matching permanent IT job ads	59	86
As % of all UK permanent IT job ads sampled	0.034 %	0.037 %
As % of the category below	1.364 %	1.326 %
Salaries quoted	50	80
Average minimum salary	£25,800	£24,649
Average salary	£27,130	£26,399
% change on same period last year	+2.77 %
Average maximum salary	£28,460	£28,149
UK excluding London average salary	£30,271	£30,148
% change on same period last year	+0.40 %
Job Titles Manchester
Matching permanent IT job ads	4325	6488
As % of all UK permanent IT job ads sampled	2.524 %	2.781 %
Salaries quoted	3751	5476
Average minimum salary	£33,818	£37,101
Average salary	£38,880	£41,973
% change on same period last year	-7.37 %
Average maximum salary	£43,942	£46,846
UK excluding London average salary	£38,201	£39,267
% change on same period last year	-2.71 %
Technical Support North West

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 7 October 2008.

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 7 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Oldham	-	11	£20,357	-
Ashton-under-Lyne	-	2	£25,750	-
Rochdale	+6	2	£17,000	-32.00 %
Altrincham	-	1	£27,000	-
Stockport	-	1	£20,000	-
Wigan	-2	1	-	-

Technical Support North West

Technical Support
Top 30 Related IT Skills

For the 6 months to 7 October 2008, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 57 (37.25 %) Windows 2 42 (27.45 %) Novell 3 40 (26.14 %) Linux 4 39 (25.49 %) Microsoft 5 38 (24.84 %) Internet 6 28 (18.30 %) Broadband 7 27 (17.65 %) Microsoft Certification 7 27 (17.65 %) TCP/IP 7 27 (17.65 %) ZENworks 8 26 (16.99 %) Windows Server 2003 8 26 (16.99 %) ADSL 8 26 (16.99 %) Windows XP 9 25 (16.34 %) Cisco 10 24 (15.69 %) Active Directory 11 23 (15.03 %) MS Excel

11 23 (15.03 %) Degree 12 22 (14.38 %) Windows Vista 12 22 (14.38 %) NetWare 13 21 (13.73 %) SLA 13 21 (13.73 %) FTP 13 21 (13.73 %) ISDN 13 21 (13.73 %) Windows 2000 Server 14 20 (13.07 %) E-Commerce 14 20 (13.07 %) Citrix 15 19 (12.42 %) SQL Server 16 18 (11.76 %) Novell Certification 17 17 (11.11 %) MS Exchange 17 17 (11.11 %) Oracle 18 16 (10.46 %) Cisco Certification 18 16 (10.46 %) CCNA

Technical Support
Top Related IT Skills by Category

For the 6 months to 7 October 2008, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development 1 14 (9.150 %) HTML 2 1 (0.654 %) CSS	Application Platforms 1 17 (11.11 %) MS Exchange 2 3 (1.961 %) Exchange Server 2003 3 2 (1.307 %) Exchange Server 2000 3 2 (1.307 %) Apache 3 2 (1.307 %) Tomcat 4 1 (0.654 %) SharePoint 4 1 (0.654 %) Blackberry Enterprise Server 4 1 (0.654 %) IIS 4 1 (0.654 %) Exchange Server 2007
Applications 1 23 (15.03 %) MS Excel 2 4 (2.614 %) MS Visio 2 4 (2.614 %) MS Office 3 1 (0.654 %) MS PowerPoint	Business Applications 1 1 (0.654 %) Oracle Applications
Communications & Networking 1 38 (24.84 %) Internet 2 28 (18.30 %) Broadband 3 27 (17.65 %) TCP/IP 4 26 (16.99 %) ADSL 5 21 (13.73 %) FTP 5 21 (13.73 %) ISDN 6 14 (9.150 %) Firewall 7 6 (3.922 %) VoIP 7 6 (3.922 %) VPN 8 3 (1.961 %) WAN 8 3 (1.961 %) LAN 9 2 (1.307 %) DHCP 9 2 (1.307 %) DNS 9 2 (1.307 %) Wireless 10 1 (0.654 %) IPsec	Database & Business Intelligence 1 19 (12.42 %) SQL Server
General 1 15 (9.804 %) Education 2 7 (4.575 %) Telecoms 3 4 (2.614 %) Banking 4 3 (1.961 %) Health 4 3 (1.961 %) Finance 5 2 (1.307 %) Pensions 6 1 (0.654 %) Marketing 6 1 (0.654 %) Electric 6 1 (0.654 %) Law 6 1 (0.654 %) Criminal Justice 6 1 (0.654 %) Retail	Miscellaneous 1 2 (1.307 %) Thin Client 1 2 (1.307 %) Blackberry 1 2 (1.307 %) Replication 1 2 (1.307 %) Fat Client 2 1 (0.654 %) French Language 2 1 (0.654 %) Management Information System 2 1 (0.654 %) Handset
Operating Systems 1 57 (37.25 %) Windows 2 40 (26.14 %) Linux 3 26 (16.99 %) Windows XP 3 26 (16.99 %) Windows Server 2003 4 22 (14.38 %) Windows Vista 4 22 (14.38 %) NetWare 5 21 (13.73 %) Windows 2000 Server 6 12 (7.843 %) UNIX 7 7 (4.575 %) Solaris 7 7 (4.575 %) Windows 2000 8 5 (3.268 %) Windows NT 9 4 (2.614 %) VMS 9 4 (2.614 %) OpenVMS 10 3 (1.961 %) AIX 11 1 (0.654 %) Windows Mobile	Processes & Methodologies 1 20 (13.07 %) E-Commerce 2 15 (9.804 %) Service Delivery 3 5 (3.268 %) Project Management 3 5 (3.268 %) Fault Management 4 4 (2.614 %) Identity Management 4 4 (2.614 %) Logistics 5 1 (0.654 %) SC Cleared 5 1 (0.654 %) Security Cleared
Programming Languages 1 13 (8.497 %) C 2 3 (1.961 %) SQL 2 3 (1.961 %) Shell Script 3 1 (0.654 %) Java 3 1 (0.654 %) JavaScript 3 1 (0.654 %) PL/SQL	Qualifications 1 27 (17.65 %) Microsoft Certification 2 23 (15.03 %) Degree 3 18 (11.76 %) Novell Certification 4 16 (10.46 %) CCNA 4 16 (10.46 %) Cisco Certification 5 14 (9.150 %) MCSE 6 12 (7.843 %) HND 7 11 (7.190 %) MCP 8 1 (0.654 %) HNC 8 1 (0.654 %) MCSA
Quality Assurance & Compliance 1 21 (13.73 %) SLA 2 1 (0.654 %) QA	System Software 1 24 (15.69 %) Active Directory 2 13 (8.497 %) Citrix Presentation Server 3 6 (3.922 %) Novell eDirectory 4 3 (1.961 %) ISA Server 5 1 (0.654 %) Backup Exec
Systems Management 1 27 (17.65 %) ZENworks	Vendors 1 42 (27.45 %) Novell 2 39 (25.49 %) Microsoft 3 25 (16.34 %) Cisco 4 20 (13.07 %) Citrix 5 17 (11.11 %) Oracle 6 4 (2.614 %) Sybase 6 4 (2.614 %) Sun 7 3 (1.961 %) HP 8 2 (1.307 %) Dell 8 2 (1.307 %) JD Edwards 8 2 (1.307 %) Sage 8 2 (1.307 %) Geac 8 2 (1.307 %) Hyperion 9 1 (0.654 %) Ericsson 9 1 (0.654 %) Symantec 9 1 (0.654 %) Remedy 9 1 (0.654 %) McAfee Security 9 1 (0.654 %) Mitel 9 1 (0.654 %) NETGEAR 9 1 (0.654 %) EMC