The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 167 150 156
Rank change year-on-year
-17 +6
Permanent jobs requiring a Technical Support 13 31 31
As % of all permanent IT jobs located in Manchester 0.32% 0.82% 0.82%
As % of the Job Titles category 0.34% 0.87% 0.84%
Number of salaries quoted 13 29 25
Average salary £26,000 £25,000 £24,000
Average salary % change year-on-year
+4.00% +4.16%
90% offered a salary of more than £20,300 £20,000 £20,500
10% offered a salary of more than £42,000 £35,500 £33,800
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3871 3567 3670
As % of all permanent IT jobs located in Manchester 95.30% 94.12% 97.14%
Number of salaries quoted 3233 3108 3224
Average salary £37,500 £35,500 £35,000
Average salary % change year-on-year
+5.63% +1.42%
90% offered a salary of more than £22,500 £23,500 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Manchester

Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Technical Support Salary Trend in Manchester

Technical Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 19 September 2014.

Technical Support Salary Histogram in Manchester

Technical Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham -1 2 £21,250 +6.25% 1
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Manchester

For the 6 months to 19 September 2014, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 22 (53.66%) Windows
2 21 (51.22%) Microsoft
3 17 (41.46%) MS Excel
4 15 (36.59%) SLA
5 13 (31.71%) SQL
6 11 (26.83%) ITIL
6 11 (26.83%) VMware
7 9 (21.95%) Change Management
7 9 (21.95%) MS Exchange
7 9 (21.95%) Active Directory
7 9 (21.95%) Windows 7
8 8 (19.51%) Citrix
8 8 (19.51%) Microsoft Certification
8 8 (19.51%) Linux
9 7 (17.07%) MCSE
9 7 (17.07%) NetApp
10 6 (14.63%) MS Office
10 6 (14.63%) Service Delivery
10 6 (14.63%) MCITP
10 6 (14.63%) Lync
10 6 (14.63%) Exchange Server 2013
11 5 (12.20%) People Management
11 5 (12.20%) FlexPod
11 5 (12.20%) Root Cause Analysis
11 5 (12.20%) SaaS
11 5 (12.20%) Incident Management
11 5 (12.20%) Problem Management
11 5 (12.20%) VMware Infrastructure
12 4 (9.76%) ISMS
12 4 (9.76%) MS PowerPoint

Technical Support
Top Related IT Skills in Manchester by Category

For the 6 months to 19 September 2014, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (21.95%) MS Exchange
2 6 (14.63%) Lync
2 6 (14.63%) Exchange Server 2013
3 3 (7.32%) SharePoint
4 2 (4.88%) Exchange Server 2010
4 2 (4.88%) Exchange Server 2007
5 1 (2.44%) SharePoint 2010
5 1 (2.44%) Apache
5 1 (2.44%) Tuxedo
5 1 (2.44%) Blackberry Enterprise Server
5 1 (2.44%) IBM HTTP Server
5 1 (2.44%) SharePoint Server
5 1 (2.44%) SharePoint 2013
Applications
1 17 (41.46%) MS Excel
2 6 (14.63%) MS Office
3 4 (9.76%) MS PowerPoint
Business Applications
1 1 (2.44%) Dynamics CRM
Cloud Services
1 5 (12.20%) SaaS
2 1 (2.44%) Route 53
2 1 (2.44%) ElastiCache
2 1 (2.44%) Amazon ElastiCache
2 1 (2.44%) Amazon EC2
2 1 (2.44%) Amazon S3
2 1 (2.44%) Amazon AWS
Communications & Networking
1 4 (9.76%) TCP/IP
2 3 (7.32%) DNS
2 3 (7.32%) VoIP
2 3 (7.32%) WAN
3 2 (4.88%) Wi-Fi
3 2 (4.88%) Wireless
4 1 (2.44%) HTTP
4 1 (2.44%) SAN
4 1 (2.44%) Internet
4 1 (2.44%) Firewall
Database & Business Intelligence
1 3 (7.32%) SQL Server
2 2 (4.88%) MySQL
3 1 (2.44%) Oracle9i Database
3 1 (2.44%) Big Data
3 1 (2.44%) Amazon RDS
3 1 (2.44%) Oracle Database
3 1 (2.44%) Relational Database
Development Applications
1 1 (2.44%) PeopleTools
General
1 4 (9.76%) Banking
2 3 (7.32%) Telecoms
3 2 (4.88%) Finance
4 1 (2.44%) Legal
4 1 (2.44%) Retail
4 1 (2.44%) Marketing
Libraries, Frameworks & Software Standards
1 2 (4.88%) .NET
2 1 (2.44%) CSS
2 1 (2.44%) Web Services
2 1 (2.44%) jQuery
2 1 (2.44%) HTML
Miscellaneous
1 5 (12.20%) FlexPod
2 4 (9.76%) Analytical Skills
3 1 (2.44%) Thin Client
3 1 (2.44%) Blackberry
3 1 (2.44%) Computer Science
3 1 (2.44%) Fat Client
3 1 (2.44%) Video Conferencing
3 1 (2.44%) iPhone
3 1 (2.44%) Mobile App
Operating Systems
1 22 (53.66%) Windows
2 9 (21.95%) Windows 7
3 8 (19.51%) Linux
4 4 (9.76%) UNIX
5 2 (4.88%) Windows Server 2008
6 1 (2.44%) Red Hat Enterprise Linux
6 1 (2.44%) Windows Server 2003
6 1 (2.44%) Android
Processes & Methodologies
1 11 (26.83%) ITIL
2 9 (21.95%) Change Management
3 6 (14.63%) Service Delivery
4 5 (12.20%) Incident Management
4 5 (12.20%) Problem Management
4 5 (12.20%) Root Cause Analysis
4 5 (12.20%) People Management
5 4 (9.76%) ISMS
5 4 (9.76%) ITIL V2
6 3 (7.32%) Change Control
6 3 (7.32%) Project Management
7 2 (4.88%) CRM
7 2 (4.88%) Data Management
7 2 (4.88%) Workflow
8 1 (2.44%) Agile Software Development
8 1 (2.44%) User Acceptance Testing
8 1 (2.44%) Time Management
8 1 (2.44%) E-Commerce
8 1 (2.44%) Benchmarking
8 1 (2.44%) Configuration Management
Programming Languages
1 13 (31.71%) SQL
2 2 (4.88%) Shell Script
2 2 (4.88%) Java
3 1 (2.44%) JavaScript
3 1 (2.44%) Perl
3 1 (2.44%) PHP
3 1 (2.44%) PL/SQL
3 1 (2.44%) PeopleCode
Qualifications
1 8 (19.51%) Microsoft Certification
2 7 (17.07%) MCSE
3 6 (14.63%) MCITP
4 3 (7.32%) Citrix Certification
5 2 (4.88%) VMware Certified Professional (VCP)
5 2 (4.88%) CCA
6 1 (2.44%) MCTS
6 1 (2.44%) Degree
6 1 (2.44%) NCIE
6 1 (2.44%) Cisco Certification
6 1 (2.44%) ITIL Certification
6 1 (2.44%) MCSA
6 1 (2.44%) CCNA
6 1 (2.44%) MCP
6 1 (2.44%) HNC
Quality Assurance & Compliance
1 15 (36.59%) SLA
2 4 (9.76%) ISO/IEC 27001
3 1 (2.44%) PCI DSS
System Software
1 9 (21.95%) Active Directory
2 5 (12.20%) VMware Infrastructure
3 4 (9.76%) Hyper-V
4 2 (4.88%) XenApp
5 1 (2.44%) XenServer
5 1 (2.44%) XenDesktop
Systems Management
1 3 (7.32%) SCCM
2 1 (2.44%) SCOM
2 1 (2.44%) Backup Exec
Vendors
1 21 (51.22%) Microsoft
2 11 (26.83%) VMware
3 8 (19.51%) Citrix
4 7 (17.07%) NetApp
5 3 (7.32%) Cisco
5 3 (7.32%) Mitel
6 2 (4.88%) Oracle
7 1 (2.44%) PeopleSoft
7 1 (2.44%) IBM
7 1 (2.44%) Symantec
7 1 (2.44%) McAfee
7 1 (2.44%) Sophos
7 1 (2.44%) Veeam
7 1 (2.44%) Juniper
7 1 (2.44%) AppSense
Greater Manchester
Opus Recruitment Solutions Ltd
Salary: £20000 to £25000 per annum
Posted: 8 hours ago
Stockport
Opus Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 9 hours ago
Manchester, Lancashire
People Source Consulting
Salary: £20000 - £25000 per annum + Benefits
Posted: 16 hours ago
Manchester, Lancashire
Testing Circle Ltd
Salary: From £28,000 to £35,000 per annum
Posted: Yesterday
Altrincham
Applause IT Innovation
Salary: £20000 - £25000 per annum + Benefits
Posted: 14 days ago
Greater Manchester
Nigel Frank International Limited - Newcastle
Salary: £30000 per annum + Benefits (PENSION PLAN)
Posted: 19 days ago