The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 167 159 132
Rank change year-on-year
-8 -27
Permanent jobs requiring a Technical Support 24 33 47
As % of all permanent IT jobs located in Manchester 0.59% 0.79% 1.26%
As % of the Job Titles category 0.62% 0.83% 1.30%
Number of salaries quoted 23 32 44
Average salary £25,000 £27,500 £27,500
Average salary % change year-on-year
-9.09% -
90% offered a salary of more than £22,000 £19,250 £17,400
10% offered a salary of more than £32,500 £38,400 £37,500
UK excluding London average salary £28,000 £30,500 £30,000
% change year-on-year
-8.19% +1.66%
Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3888 3984 3629
As % of all permanent IT jobs located in Manchester 95.01% 95.54% 97.03%
Number of salaries quoted 3239 3438 3273
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £23,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Technical Support
North West

Technical Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Manchester

Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Technical Support Salary Trend in Manchester

Technical Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 23 April 2014.

Technical Support Salary Histogram in Manchester

Technical Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Salford +4 8 £23,000 +19.48%
Stockport -4 1 £25,000 -28.57% 1
Cheadle - 1 - - 3
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Manchester

For the 6 months to 23 April 2014, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 23 (52.27%) Windows
2 19 (43.18%) SQL
3 15 (34.09%) Telecoms
3 15 (34.09%) Linux
4 11 (25.00%) CRM
5 9 (20.45%) UNIX
5 9 (20.45%) SLA
5 9 (20.45%) Microsoft
5 9 (20.45%) Hyper-V
6 8 (18.18%) MS Excel
6 8 (18.18%) Oracle
7 7 (15.91%) ITIL
7 7 (15.91%) MS Office
7 7 (15.91%) SharePoint
7 7 (15.91%) Microsoft Certification
7 7 (15.91%) VMware
8 6 (13.64%) Windows Server 2008
8 6 (13.64%) Windows Server 2003
8 6 (13.64%) Blackberry
9 5 (11.36%) Service Management
9 5 (11.36%) Active Directory
9 5 (11.36%) MS Exchange
9 5 (11.36%) MCSE
9 5 (11.36%) HNC
9 5 (11.36%) Android
9 5 (11.36%) iPhone
9 5 (11.36%) Dynamics CRM
9 5 (11.36%) MCITP
9 5 (11.36%) Oracle CRM
9 5 (11.36%) ITSM

Technical Support
Top Related IT Skills in Manchester by Category

For the 6 months to 23 April 2014, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (15.91%) SharePoint
2 5 (11.36%) MS Exchange
3 2 (4.55%) Lync
3 2 (4.55%) Exchange Server 2013
4 1 (2.27%) Exchange Server 2010
4 1 (2.27%) IBM HTTP Server
4 1 (2.27%) Apache
4 1 (2.27%) Tuxedo
Applications
1 8 (18.18%) MS Excel
2 7 (15.91%) MS Office
Business Applications
1 5 (11.36%) Oracle CRM
1 5 (11.36%) Dynamics CRM
2 1 (2.27%) Oracle EBS R12
2 1 (2.27%) Oracle Financials
2 1 (2.27%) Oracle 11i
2 1 (2.27%) Oracle EBS
Cloud Services
1 2 (4.55%) SaaS
Communications & Networking
1 4 (9.09%) DNS
2 3 (6.82%) Wi-Fi
2 3 (6.82%) TCP/IP
3 1 (2.27%) IP Telephony
3 1 (2.27%) NetScaler
3 1 (2.27%) VoIP
3 1 (2.27%) DHCP
3 1 (2.27%) HTTP
3 1 (2.27%) SAN
3 1 (2.27%) Internet
3 1 (2.27%) SS7
3 1 (2.27%) Q.931
3 1 (2.27%) Firewall
Database & Business Intelligence
1 3 (6.82%) SQL Server
2 2 (4.55%) MySQL
3 1 (2.27%) Oracle Reports
3 1 (2.27%) Oracle9i Database
3 1 (2.27%) SQL Server Reporting Services
3 1 (2.27%) Oracle Database
Development Applications
1 1 (2.27%) Visual Studio
1 1 (2.27%) Oracle Forms
1 1 (2.27%) PeopleTools
1 1 (2.27%) Bugzilla
1 1 (2.27%) Oracle APEX
General
1 15 (34.09%) Telecoms
2 3 (6.82%) Marketing
3 2 (4.55%) Retail
3 2 (4.55%) Finance
4 1 (2.27%) Legal
Libraries, Frameworks & Software Standards
1 3 (6.82%) HTML
1 3 (6.82%) .NET
1 3 (6.82%) CSS
1 3 (6.82%) jQuery
2 1 (2.27%) ASP.NET
Miscellaneous
1 6 (13.64%) Blackberry
2 5 (11.36%) iPhone
3 2 (4.55%) FlexPod
4 1 (2.27%) Thin Client
4 1 (2.27%) Management Information System
4 1 (2.27%) SecurID
4 1 (2.27%) Computer Science
4 1 (2.27%) Fat Client
Operating Systems
1 23 (52.27%) Windows
2 15 (34.09%) Linux
3 9 (20.45%) UNIX
4 6 (13.64%) Windows Server 2008
4 6 (13.64%) Windows Server 2003
5 5 (11.36%) Android
6 2 (4.55%) Windows 7
7 1 (2.27%) Windows 8
7 1 (2.27%) Red Hat Enterprise Linux
7 1 (2.27%) Windows Mobile
7 1 (2.27%) Windows XP
Processes & Methodologies
1 11 (25.00%) CRM
2 7 (15.91%) ITIL
3 5 (11.36%) Service Management
3 5 (11.36%) ITSM
3 5 (11.36%) ITIL V3
4 3 (6.82%) Root Cause Analysis
4 3 (6.82%) Incident Management
4 3 (6.82%) Problem Management
4 3 (6.82%) Change Management
4 3 (6.82%) Time Management
4 3 (6.82%) E-Commerce
5 2 (4.55%) Workflow
5 2 (4.55%) Analytics
5 2 (4.55%) Marketing Analytics
6 1 (2.27%) Infrastructure Management
6 1 (2.27%) Technical Analysis
6 1 (2.27%) Asset Management
6 1 (2.27%) Software Engineering
6 1 (2.27%) User Acceptance Testing
6 1 (2.27%) SOA
Programming Languages
1 19 (43.18%) SQL
2 3 (6.82%) JavaScript
3 2 (4.55%) C#
3 2 (4.55%) PL/SQL
4 1 (2.27%) PHP
4 1 (2.27%) PeopleCode
Qualifications
1 7 (15.91%) Microsoft Certification
2 5 (11.36%) MCITP
2 5 (11.36%) HNC
2 5 (11.36%) MCSE
3 2 (4.55%) MCSA
3 2 (4.55%) ITIL Certification
3 2 (4.55%) MCTS
4 1 (2.27%) VMware Certified Professional (VCP)
4 1 (2.27%) CCAA
4 1 (2.27%) Citrix Certification
Quality Assurance & Compliance
1 9 (20.45%) SLA
2 1 (2.27%) QA
2 1 (2.27%) PCI DSS
System Software
1 9 (20.45%) Hyper-V
2 5 (11.36%) Active Directory
3 4 (9.09%) VMware Infrastructure
4 1 (2.27%) Terminal Services
4 1 (2.27%) XenApp
4 1 (2.27%) vSphere
4 1 (2.27%) VMware ESXi
Systems Management
1 4 (9.09%) McAfee ePO
2 2 (4.55%) SCCM
3 1 (2.27%) MAILsweeper
Vendors
1 9 (20.45%) Microsoft
2 8 (18.18%) Oracle
3 7 (15.91%) VMware
4 4 (9.09%) McAfee
4 4 (9.09%) Citrix
5 2 (4.55%) Cisco
5 2 (4.55%) NetApp
6 1 (2.27%) AppSense
6 1 (2.27%) Google
6 1 (2.27%) MobileIron
6 1 (2.27%) IBM
6 1 (2.27%) PeopleSoft
6 1 (2.27%) Hyperion
6 1 (2.27%) HP
Bolton, Lancashire
Edgar Cowen
Salary: £18000 - £25000 per annum + Fantastic Base+Benefits
Posted: Yesterday
Manchester, Lancashire
Actis Recruitment.
Salary: From £20,000 to £24,000 per annum + excellent bens
Posted: 5 days ago
Cheadle, Cheshire
Evolution Recruitment Solutions
Salary: 40,000 - 45,000
Posted: 6 days ago
Stockport, Cheshire
Evolution Recruitment Solutions
Salary: 27,000 - 32,000
Posted: 6 days ago
Cheadle, Cheshire
Avecto Ltd
Salary: Excellent
Posted: 7 days ago
Manchester, Cheshire, Lancashire, Greater...
Actis Recruitment Ltd
Salary: up to £24,000 + excellent bens
Posted: 19 days ago
Cheadle, Cheshire
Avecto Ltd
Salary: Excellent
Posted: 21 days ago
Manchester, Cheshire, Lancashire, Greater...
Actis Recruitment Ltd
Salary: to £25,000 + excellent bens
Posted: 23 days ago
Manchester, Lancashire
Outsourcery Hosting Ltd
Salary: From £23,000 to £27,000 per annum plus Bonus, Pension and Benefits.
Posted: 27 days ago
Manchester, UK, United Kingdom
Outsourcery
Salary: £20,000 - £30,000 per year
Posted: 30+ days ago