The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 153 168 151
Rank change year-on-year
+15 -17
Permanent jobs requiring a Technical Support 39 25 28
As % of all permanent IT jobs located in Manchester 1.01% 0.62% 0.72%
As % of the Job Titles category 1.06% 0.65% 0.77%
Number of salaries quoted 35 25 26
Average salary £22,000 £30,000 £26,500
Average salary % change year-on-year
-26.66% +13.20%
90% offered a salary of more than £19,000 £21,000 £20,000
10% offered a salary of more than £30,600 £40,000 £47,500
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3685 3859 3649
As % of all permanent IT jobs located in Manchester 95.79% 95.03% 94.46%
Number of salaries quoted 3093 3186 3184
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £51,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Manchester

Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Technical Support Salary Trend in Manchester

Technical Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 28 August 2015.

Technical Support Salary Histogram in Manchester

Technical Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford - 4 £21,750 - 1
Altrincham +7 3 £18,500 -7.50% 3
Rochdale - 2 £26,750 -
Stockport - 2 £26,500 -
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Manchester

For the 6 months to 28 August 2015, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 28 (44.44%) Windows
2 23 (36.51%) Microsoft
3 19 (30.16%) MS Exchange
4 17 (26.98%) SQL Server
5 15 (23.81%) Active Directory
5 15 (23.81%) VoIP
6 14 (22.22%) LAN
6 14 (22.22%) VMware
7 12 (19.05%) Linux
8 11 (17.46%) ITIL
9 10 (15.87%) ADSL
9 10 (15.87%) MS Excel
9 10 (15.87%) DHCP
9 10 (15.87%) DNS
9 10 (15.87%) Citrix
9 10 (15.87%) Hyper-V
9 10 (15.87%) Exchange Server 2010
9 10 (15.87%) MVNO
10 9 (14.29%) SQL Server 2008
10 9 (14.29%) Exchange Server 2007
10 9 (14.29%) NetApp
10 9 (14.29%) Windows Server 2003
10 9 (14.29%) Cisco
10 9 (14.29%) WAN
10 9 (14.29%) Windows XP
10 9 (14.29%) SQL
10 9 (14.29%) Degree
11 8 (12.70%) MS Office
11 8 (12.70%) TCP/IP
11 8 (12.70%) VPN

Technical Support
Top Related IT Skills in Manchester by Category

For the 6 months to 28 August 2015, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (30.16%) MS Exchange
2 10 (15.87%) Exchange Server 2010
3 9 (14.29%) Exchange Server 2007
4 5 (7.94%) Exchange Server 2003
5 4 (6.35%) IIS
6 1 (1.59%) Tomcat
6 1 (1.59%) SharePoint
6 1 (1.59%) Exchange Server 2013
Applications
1 10 (15.87%) MS Excel
2 8 (12.70%) MS Office
3 3 (4.76%) MS PowerPoint
Business Applications
1 2 (3.17%) Dynamics CRM
2 1 (1.59%) SAP Business One
Cloud Services
1 1 (1.59%) Google Analytics
1 1 (1.59%) Cloud Computing
1 1 (1.59%) Amazon AWS
1 1 (1.59%) Office 365
Communications & Networking
1 15 (23.81%) VoIP
2 14 (22.22%) LAN
3 10 (15.87%) MVNO
3 10 (15.87%) ADSL
3 10 (15.87%) DHCP
3 10 (15.87%) DNS
4 9 (14.29%) WAN
5 8 (12.70%) TCP/IP
5 8 (12.70%) VPN
5 8 (12.70%) SAN
6 7 (11.11%) Firewall
7 5 (7.94%) WLAN
8 4 (6.35%) Wi-Fi
8 4 (6.35%) Cisco IOS
9 3 (4.76%) NAS
9 3 (4.76%) IPv4
9 3 (4.76%) Ethernet
10 1 (1.59%) SNMP
10 1 (1.59%) SMTP
10 1 (1.59%) LDAP
Database & Business Intelligence
1 17 (26.98%) SQL Server
2 9 (14.29%) SQL Server 2008
3 6 (9.52%) SQL Server 2005
4 4 (6.35%) Relational Database
5 2 (3.17%) MySQL
5 2 (3.17%) RDBMS
6 1 (1.59%) BusinessObjects
6 1 (1.59%) SQL Server Reporting Services
6 1 (1.59%) Data Warehouse
6 1 (1.59%) SQL Server 2012
Development Applications
1 1 (1.59%) Firebug
General
1 3 (4.76%) Telecoms
1 3 (4.76%) Games
2 2 (3.17%) Finance
2 2 (3.17%) Legal
2 2 (3.17%) Marketing
3 1 (1.59%) Front Office
3 1 (1.59%) Banking
3 1 (1.59%) Retail
Libraries, Frameworks & Software Standards
1 4 (6.35%) CSS
2 2 (3.17%) HTML
2 2 (3.17%) jQuery
2 2 (3.17%) Akka
3 1 (1.59%) HTML5
3 1 (1.59%) CSS3
3 1 (1.59%) COM
3 1 (1.59%) Web Services
3 1 (1.59%) XHTML
Miscellaneous
1 4 (6.35%) Computer Science
1 4 (6.35%) Analytical Skills
2 2 (3.17%) Replication
3 1 (1.59%) Derivative
3 1 (1.59%) Management Information System
Operating Systems
1 28 (44.44%) Windows
2 12 (19.05%) Linux
3 9 (14.29%) Windows XP
3 9 (14.29%) Windows Server 2003
4 8 (12.70%) Windows 8
5 7 (11.11%) Windows Server 2008
6 6 (9.52%) UNIX
6 6 (9.52%) Windows Server 2012
7 3 (4.76%) Android
7 3 (4.76%) Windows 7
8 2 (3.17%) Windows Vista
8 2 (3.17%) Windows 2000
9 1 (1.59%) Debian
9 1 (1.59%) CentOS
9 1 (1.59%) Data ONTAP
Processes & Methodologies
1 11 (17.46%) ITIL
2 7 (11.11%) ERP
3 5 (7.94%) Incident Management
4 4 (6.35%) PRINCE2
5 3 (4.76%) Project Management
5 3 (4.76%) Service Delivery
5 3 (4.76%) Software Testing
5 3 (4.76%) Mentoring
6 2 (3.17%) People Management
6 2 (3.17%) Data Analysis
6 2 (3.17%) Change Control
6 2 (3.17%) Root Cause Analysis
6 2 (3.17%) Data Cleansing
6 2 (3.17%) Disaster Recovery
6 2 (3.17%) CRM
6 2 (3.17%) E-Commerce
6 2 (3.17%) Web Development
6 2 (3.17%) Problem Management
6 2 (3.17%) ETL
6 2 (3.17%) Migration
Programming Languages
1 9 (14.29%) SQL
2 2 (3.17%) VBA
2 2 (3.17%) Java
2 2 (3.17%) JavaScript
Qualifications
1 9 (14.29%) Degree
2 7 (11.11%) Microsoft Certification
3 5 (7.94%) MCITP
4 4 (6.35%) MCSA
4 4 (6.35%) MCP
5 3 (4.76%) MCSE
6 2 (3.17%) MCTS
Quality Assurance & Compliance
1 6 (9.52%) SLA
2 2 (3.17%) PCI DSS
3 1 (1.59%) ISO/IEC 27001
3 1 (1.59%) QA
System Software
1 15 (23.81%) Active Directory
2 10 (15.87%) Hyper-V
3 6 (9.52%) VMware Infrastructure
4 4 (6.35%) XenDesktop
5 1 (1.59%) vSphere
5 1 (1.59%) VMware Server
Systems Management
1 2 (3.17%) WSUS
2 1 (1.59%) SnapMirror
2 1 (1.59%) SnapVault
Vendors
1 23 (36.51%) Microsoft
2 14 (22.22%) VMware
3 10 (15.87%) Citrix
4 9 (14.29%) NetApp
4 9 (14.29%) Cisco
5 5 (7.94%) Oracle
6 3 (4.76%) EMC
6 3 (4.76%) HP
6 3 (4.76%) WatchGuard
7 2 (3.17%) Dell
7 2 (3.17%) Sun
8 1 (1.59%) SAP
8 1 (1.59%) Infor
8 1 (1.59%) Teradata
8 1 (1.59%) Google
Altrincham, Cheshire
Actis Recruitment.
Salary: From £40,000 to £45,000 per annum plus bonus plus benefits
Posted: Yesterday
Manchester, Lancashire
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