The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Technical Support
Rank 154 158 172
Rank change year-on-year
+4 +14
Permanent jobs requiring a Technical Support 23 32 23
As % of all permanent IT jobs located in Manchester 0.66% 0.87% 0.58%
As % of the Job Titles category 0.68% 0.90% 0.60%
Number of salaries quoted 23 26 22
Average salary £38,000 £26,500 £24,000
Average salary % change year-on-year
+43.39% +10.41%
90% offered a salary of more than £20,800 £22,500 £22,000
10% offered a salary of more than £40,000 £35,000 £32,500
UK excluding London average salary £27,500 £30,000 £28,500
% change year-on-year
-8.33% +5.26%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3382 3545 3816
As % of all permanent IT jobs located in Manchester 97.63% 96.78% 96.53%
Number of salaries quoted 2868 2890 3153
Average salary £41,000 £40,000 £37,500
Average salary % change year-on-year
+2.50% +6.66%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Manchester

Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Technical Support Salary Trend in Manchester

Technical Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 1 May 2016.

Technical Support Salary Histogram in Manchester

Technical Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford +10 4 £40,000 +21.21%
Rochdale - 4 £22,250 -
Cheadle - 1 £20,500 -
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Manchester

For the 6 months to 1 May 2016, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 27 (56.25%) Windows
2 18 (37.50%) Windows Server
3 17 (35.42%) SQL
3 17 (35.42%) VMware
4 16 (33.33%) ITIL
4 16 (33.33%) Microsoft
4 16 (33.33%) Active Directory
5 15 (31.25%) TCP/IP
6 14 (29.17%) LAN
7 13 (27.08%) VMware Infrastructure
7 13 (27.08%) NetApp
8 12 (25.00%) MS Exchange
8 12 (25.00%) Windows Server 2008
9 11 (22.92%) SQL Server
9 11 (22.92%) Cisco
9 11 (22.92%) Service Management
10 10 (20.83%) Firewall
10 10 (20.83%) Citrix
10 10 (20.83%) MS Excel
10 10 (20.83%) Windows Server 2012
11 9 (18.75%) Windows 7
11 9 (18.75%) Exchange Server 2010
11 9 (18.75%) Oracle
11 9 (18.75%) Ethernet
11 9 (18.75%) VPN
11 9 (18.75%) SAN
12 8 (16.67%) ERP
12 8 (16.67%) Linux
12 8 (16.67%) Telecoms
13 7 (14.58%) XenDesktop

Technical Support
Top Related IT Skills in Manchester by Category

For the 6 months to 1 May 2016, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (25.00%) MS Exchange
2 9 (18.75%) Exchange Server 2010
3 7 (14.58%) Exchange Server 2013
4 6 (12.50%) IIS
5 4 (8.33%) SharePoint
6 3 (6.25%) SharePoint 2010
7 2 (4.17%) Tomcat
8 1 (2.08%) Exchange Server 2007
8 1 (2.08%) Skype for Business
8 1 (2.08%) WebSphere
Applications
1 10 (20.83%) MS Excel
2 3 (6.25%) MS Office
Business Applications
1 1 (2.08%) Dynamics AX
1 1 (2.08%) Infor SunSystems
Cloud Services
1 1 (2.08%) Amazon AWS
Communications & Networking
1 15 (31.25%) TCP/IP
2 14 (29.17%) LAN
3 10 (20.83%) Firewall
4 9 (18.75%) Ethernet
4 9 (18.75%) SAN
4 9 (18.75%) VPN
5 7 (14.58%) ADSL
6 6 (12.50%) IPv4
7 5 (10.42%) Broadband
7 5 (10.42%) DHCP
7 5 (10.42%) DNS
7 5 (10.42%) VoIP
8 4 (8.33%) CTI
8 4 (8.33%) FTP
8 4 (8.33%) Internet
8 4 (8.33%) IP Telephony
8 4 (8.33%) NAS
8 4 (8.33%) WAN
8 4 (8.33%) WLAN
9 3 (6.25%) Cisco Nexus
Database & Business Intelligence
1 11 (22.92%) SQL Server
2 6 (12.50%) BusinessObjects
3 4 (8.33%) SQL Server 2008
3 4 (8.33%) SQL Server 2012
4 1 (2.08%) Data Warehouse
4 1 (2.08%) Oracle Database
4 1 (2.08%) SQL Server 2005
4 1 (2.08%) SQL Server Reporting Services
Development Applications
1 2 (4.17%) VSS/SourceSafe
2 1 (2.08%) MSI
2 1 (2.08%) Team Foundation Server
2 1 (2.08%) WiX
General
1 8 (16.67%) Telecoms
2 7 (14.58%) Retail
3 3 (6.25%) Finance
3 3 (6.25%) Legal
4 2 (4.17%) Manufacturing
5 1 (2.08%) Law
Libraries, Frameworks & Software Standards
1 4 (8.33%) HTML
2 1 (2.08%) XML
Miscellaneous
1 4 (8.33%) Analytical Skills
1 4 (8.33%) Clustering
1 4 (8.33%) Data Centre
1 4 (8.33%) HP StoreVirtual
2 3 (6.25%) FlexPod
3 2 (4.17%) Driving Licence
3 2 (4.17%) Management Information System
4 1 (2.08%) BYOD
4 1 (2.08%) Computer Science
4 1 (2.08%) Enterprise Software
4 1 (2.08%) EPoS
4 1 (2.08%) FMCG
4 1 (2.08%) Life Science
4 1 (2.08%) Mobile App
4 1 (2.08%) NHS
4 1 (2.08%) Video Conferencing
Operating Systems
1 27 (56.25%) Windows
2 18 (37.50%) Windows Server
3 12 (25.00%) Windows Server 2008
4 10 (20.83%) Windows Server 2012
5 9 (18.75%) Windows 7
6 8 (16.67%) Linux
7 7 (14.58%) Unix
8 6 (12.50%) Data ONTAP
8 6 (12.50%) Mac OS X
9 5 (10.42%) Windows 8
10 4 (8.33%) CentOS
10 4 (8.33%) Windows 10
11 2 (4.17%) Android
12 1 (2.08%) Windows Server 2003
12 1 (2.08%) Windows XP
Processes & Methodologies
1 16 (33.33%) ITIL
2 11 (22.92%) Service Management
3 8 (16.67%) ERP
4 6 (12.50%) Stakeholder Engagement
5 5 (10.42%) Coaching
5 5 (10.42%) Disaster Recovery
5 5 (10.42%) Incident Management
6 4 (8.33%) Change Management
6 4 (8.33%) Kalman Filter
6 4 (8.33%) Project Management
6 4 (8.33%) Root Cause Analysis
6 4 (8.33%) Web Filtering
7 3 (6.25%) ITIL V2
7 3 (6.25%) Mentoring
7 3 (6.25%) PRINCE2
7 3 (6.25%) Problem Management
8 2 (4.17%) Asset Management
9 1 (2.08%) Logistics
9 1 (2.08%) Migration
9 1 (2.08%) Supplier Management
Programming Languages
1 17 (35.42%) SQL
2 6 (12.50%) PowerShell
Qualifications
1 7 (14.58%) Microsoft Certification
1 7 (14.58%) VMware Certified Professional (VCP)
2 6 (12.50%) NCDA
3 5 (10.42%) CCNA
3 5 (10.42%) Cisco Certification
4 3 (6.25%) Degree
4 3 (6.25%) MCTS
4 3 (6.25%) NCIE
5 2 (4.17%) MCITP
6 1 (2.08%) CCA
6 1 (2.08%) Citrix Certification
6 1 (2.08%) MCSE
Quality Assurance & Compliance
1 6 (12.50%) SLA
System Software
1 16 (33.33%) Active Directory
2 13 (27.08%) VMware Infrastructure
3 7 (14.58%) XenDesktop
4 4 (8.33%) vSphere
5 3 (6.25%) Hyper-V
6 1 (2.08%) Xen
6 1 (2.08%) XenApp
Systems Management
1 4 (8.33%) SCOM
2 3 (6.25%) McAfee ePO
2 3 (6.25%) SCCM
2 3 (6.25%) SCOrch
3 1 (2.08%) XenMobile
Vendors
1 17 (35.42%) VMware
2 16 (33.33%) Microsoft
3 13 (27.08%) NetApp
4 11 (22.92%) Cisco
5 10 (20.83%) Citrix
6 9 (18.75%) Oracle
7 7 (14.58%) Teradata
8 4 (8.33%) HP
8 4 (8.33%) Mitel
9 3 (6.25%) Intel Security
10 2 (4.17%) Apple
11 1 (2.08%) F5
11 1 (2.08%) Google
11 1 (2.08%) iManage
11 1 (2.08%) Meraki
11 1 (2.08%) MobileIron
11 1 (2.08%) NetSuite
11 1 (2.08%) SAP
11 1 (2.08%) Sun
Sale, Cheshire
Insight Media Internet Limited
Salary: From £30,000 to £35,000 per annum Subject to skills and experience
Posted: 6 days ago
Manchester, Lancashire
The Co-operative Group
Salary: Up to £43,000 per annum + excellent benefits
Posted: 13 days ago
Manchester
Applause IT Ltd
Salary: £28000 - £36000 per annum + on call + bens
Posted: 18 days ago