The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 151 161 154
Rank change year-on-year
+10 -7
Permanent jobs requiring a Technical Support 33 24 35
As % of all permanent IT jobs located in Manchester 0.85% 0.59% 0.85%
As % of the Job Titles category 0.89% 0.62% 0.89%
Number of salaries quoted 27 22 33
Average salary £30,000 £25,000 £30,000
Average salary % change year-on-year
+20.00% -16.66%
90% offered a salary of more than £22,500 £22,050 £19,250
10% offered a salary of more than £35,000 £32,500 £38,300
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3693 3868 3953
As % of all permanent IT jobs located in Manchester 95.62% 94.92% 95.78%
Number of salaries quoted 3033 3236 3432
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £55,000 £50,000 £50,100
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Manchester

Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Technical Support Salary Trend in Manchester

Technical Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 1 April 2015.

Technical Support Salary Histogram in Manchester

Technical Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham - 3 £22,500 -
Salford -7 2 £33,000 +43.47% 1
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Manchester

For the 6 months to 1 April 2015, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 55 (76.39%) Microsoft
2 40 (55.56%) MS Excel
3 38 (52.78%) Windows
4 34 (47.22%) SQL Server
5 29 (40.28%) MS Exchange
6 28 (38.89%) Active Directory
7 23 (31.94%) VMware
7 23 (31.94%) Degree
7 23 (31.94%) Hyper-V
8 22 (30.56%) Cisco
9 21 (29.17%) VPN
10 20 (27.78%) SAN
10 20 (27.78%) VMware Infrastructure
11 19 (26.39%) Citrix
12 18 (25.00%) Linux
13 17 (23.61%) MS Office
13 17 (23.61%) LAN
13 17 (23.61%) Firewall
14 16 (22.22%) DHCP
15 15 (20.83%) NetApp
15 15 (20.83%) XenDesktop
16 13 (18.06%) IIS
16 13 (18.06%) Windows XP
16 13 (18.06%) DNS
16 13 (18.06%) MS PowerPoint
17 12 (16.67%) SQL
18 11 (15.28%) ITIL
18 11 (15.28%) SQL Server 2008
19 10 (13.89%) Manufacturing
19 10 (13.89%) NAS

Technical Support
Top Related IT Skills in Manchester by Category

For the 6 months to 1 April 2015, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (40.28%) MS Exchange
2 13 (18.06%) IIS
3 10 (13.89%) Exchange Server 2010
4 8 (11.11%) Exchange Server 2003
5 7 (9.72%) Exchange Server 2007
6 3 (4.17%) SharePoint
7 1 (1.39%) Exchange Server 2013
7 1 (1.39%) Apache
Applications
1 40 (55.56%) MS Excel
2 17 (23.61%) MS Office
3 13 (18.06%) MS PowerPoint
Business Applications
1 1 (1.39%) Maximo
1 1 (1.39%) Dynamics CRM
1 1 (1.39%) Dynamics AX
1 1 (1.39%) Dynamics GP
1 1 (1.39%) FRx
1 1 (1.39%) Markit EDM
Communications & Networking
1 21 (29.17%) VPN
2 20 (27.78%) SAN
3 17 (23.61%) Firewall
3 17 (23.61%) LAN
4 16 (22.22%) DHCP
5 13 (18.06%) DNS
6 10 (13.89%) NAS
7 9 (12.50%) VoIP
8 8 (11.11%) WAN
8 8 (11.11%) TCP/IP
8 8 (11.11%) Wireless
8 8 (11.11%) Cisco IOS
9 7 (9.72%) IPv4
9 7 (9.72%) WLAN
9 7 (9.72%) Ethernet
10 5 (6.94%) Internet
11 4 (5.56%) FTP
11 4 (5.56%) GPRS
12 2 (2.78%) PSTN
12 2 (2.78%) Intranet
Database & Business Intelligence
1 34 (47.22%) SQL Server
2 11 (15.28%) SQL Server 2008
3 7 (9.72%) SQL Server 2005
4 4 (5.56%) Oracle Reports
4 4 (5.56%) Oracle Database
5 1 (1.39%) Relational Database
5 1 (1.39%) MySQL
Development Applications
1 4 (5.56%) Oracle Forms
General
1 10 (13.89%) Manufacturing
2 4 (5.56%) Games
3 3 (4.17%) Telecoms
4 2 (2.78%) Finance
4 2 (2.78%) Advertising
4 2 (2.78%) Marketing
5 1 (1.39%) Financial Institution
5 1 (1.39%) Legal
Libraries, Frameworks & Software Standards
1 5 (6.94%) XML
Miscellaneous
1 7 (9.72%) Clustering
2 5 (6.94%) Management Information System
3 4 (5.56%) Smart Meter
4 3 (4.17%) Computer Science
4 3 (4.17%) Analytical Skills
5 1 (1.39%) Video Conferencing
5 1 (1.39%) Enterprise Software
5 1 (1.39%) Derivative
5 1 (1.39%) Client/Server
5 1 (1.39%) Blackberry
Operating Systems
1 38 (52.78%) Windows
2 18 (25.00%) Linux
3 13 (18.06%) Windows XP
4 8 (11.11%) Windows 7
4 8 (11.11%) Windows 8
5 7 (9.72%) Android
6 3 (4.17%) Windows Server 2012
6 3 (4.17%) Mac OS X
6 3 (4.17%) Windows Server 2003
7 2 (2.78%) UNIX
8 1 (1.39%) CentOS
8 1 (1.39%) Debian
8 1 (1.39%) Windows Mobile
8 1 (1.39%) Windows Vista
Processes & Methodologies
1 11 (15.28%) ITIL
2 8 (11.11%) ERP
2 8 (11.11%) Business Continuity
2 8 (11.11%) Incident Management
3 7 (9.72%) Service Management
3 7 (9.72%) Kalman Filter
4 6 (8.33%) Project Management
5 4 (5.56%) Software Testing
5 4 (5.56%) Security Testing
5 4 (5.56%) Information Assurance
6 3 (4.17%) Data Protection
6 3 (4.17%) Mentoring
6 3 (4.17%) PRINCE2
7 2 (2.78%) Change Management
7 2 (2.78%) Time Management
8 1 (1.39%) Enterprise Data Management
8 1 (1.39%) Problem Management
8 1 (1.39%) Digital Marketing
8 1 (1.39%) Risk Management
8 1 (1.39%) Asset Management
Programming Languages
1 12 (16.67%) SQL
2 5 (6.94%) C#
Qualifications
1 23 (31.94%) Degree
2 7 (9.72%) Microsoft Certification
3 5 (6.94%) MCITP
4 4 (5.56%) MCSE
4 4 (5.56%) MCSA
5 3 (4.17%) MCP
6 2 (2.78%) MCTS
Quality Assurance & Compliance
1 1 (1.39%) SLA
1 1 (1.39%) ISO/IEC 27001
System Software
1 28 (38.89%) Active Directory
2 23 (31.94%) Hyper-V
3 20 (27.78%) VMware Infrastructure
4 15 (20.83%) XenDesktop
5 8 (11.11%) vSphere
6 1 (1.39%) VMware ESXi
6 1 (1.39%) XenApp
6 1 (1.39%) XenServer
Systems Management
1 4 (5.56%) Backup Exec
2 1 (1.39%) SCCM
Vendors
1 55 (76.39%) Microsoft
2 23 (31.94%) VMware
3 22 (30.56%) Cisco
4 19 (26.39%) Citrix
5 15 (20.83%) NetApp
6 8 (11.11%) HP
6 8 (11.11%) EMC
7 7 (9.72%) Meraki
8 6 (8.33%) Oracle
9 4 (5.56%) Dell
10 3 (4.17%) Symantec
11 1 (1.39%) Veeam
11 1 (1.39%) IBM
11 1 (1.39%) Lotus
11 1 (1.39%) Apple
Stockport, Cheshire
Actis Recruitment.
Salary: From £25,000 to £27,000 per annum
Posted: 12 hours ago
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Manchester, Cheshire, Altrincham, Stockport,...
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Applause IT Innovation
Salary: £21000 - £25000 per annum + on call + bens
Posted: 12 days ago
Manchester
Applause IT Innovation
Salary: £40000 - £46000 per annum + bens
Posted: 15 days ago
Manchester
Intuition IT Solutions
Salary: £39000 - £43000 per annum
Posted: 16 days ago
Manchester
Intuition IT Solutions
Salary: £22000 - £32000 per annum
Posted: 19 days ago
Salford, Lancashire
Techsearch Technology
Salary: From £20,000 to £30,000 per annum
Posted: 21 days ago