The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 150 167 163
Rank change year-on-year
+17 -4
Permanent jobs requiring a Technical Support 26 29 21
As % of all permanent IT jobs located in Manchester 0.80% 0.72% 0.56%
As % of the Job Titles category 0.83% 0.75% 0.58%
Number of salaries quoted 21 28 19
Average salary £30,000 £31,500 £25,000
Average salary % change year-on-year
-4.76% +26.00%
90% offered a salary of more than £21,500 £22,500 £21,000
10% offered a salary of more than £43,000 £35,000 £30,500
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3129 3877 3610
As % of all permanent IT jobs located in Manchester 96.31% 96.47% 95.88%
Number of salaries quoted 2594 3320 3140
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £60,000 £50,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Manchester

Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Technical Support Salary Trend in Manchester

Technical Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 10 February 2016.

Technical Support Salary Histogram in Manchester

Technical Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale - 3 £20,000 -
Salford - 2 £30,750 - 1
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Manchester

For the 6 months to 10 February 2016, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 35 (56.45%) Windows
2 24 (38.71%) SQL
3 23 (37.10%) Microsoft
4 19 (30.65%) VMware
5 16 (25.81%) SQL Server
5 16 (25.81%) ITIL
5 16 (25.81%) Windows Server
6 15 (24.19%) ERP
6 15 (24.19%) Active Directory
7 13 (20.97%) NetApp
7 13 (20.97%) VMware Infrastructure
8 12 (19.35%) Windows Server 2008
8 12 (19.35%) Unix
9 11 (17.74%) Linux
9 11 (17.74%) Oracle
9 11 (17.74%) MS Exchange
9 11 (17.74%) Microsoft Certification
9 11 (17.74%) Windows 7
10 10 (16.13%) Windows Server 2012
10 10 (16.13%) Citrix
10 10 (16.13%) Cisco
10 10 (16.13%) ADSL
10 10 (16.13%) MS Excel
11 9 (14.52%) VoIP
11 9 (14.52%) VMware Certified Professional (VCP)
11 9 (14.52%) Data ONTAP
11 9 (14.52%) Hyper-V
11 9 (14.52%) NCDA
11 9 (14.52%) Exchange Server 2010
12 8 (12.90%) Windows 8

Technical Support
Top Related IT Skills in Manchester by Category

For the 6 months to 10 February 2016, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (17.74%) MS Exchange
2 9 (14.52%) Exchange Server 2010
3 8 (12.90%) IIS
4 6 (9.68%) SharePoint
5 5 (8.06%) SharePoint 2010
6 2 (3.23%) Exchange Server 2007
6 2 (3.23%) Tomcat
7 1 (1.61%) Exchange Server 2013
7 1 (1.61%) WebSphere
Applications
1 10 (16.13%) MS Excel
2 5 (8.06%) MS Office
Business Applications
1 7 (11.29%) Infor SunSystems
2 6 (9.68%) SAP Business One
3 1 (1.61%) Dynamics AX
3 1 (1.61%) Dynamics CRM
Cloud Services
1 1 (1.61%) Amazon AWS
Communications & Networking
1 10 (16.13%) ADSL
2 9 (14.52%) VoIP
3 7 (11.29%) Firewall
3 7 (11.29%) LAN
3 7 (11.29%) SAN
4 6 (9.68%) MVNO
4 6 (9.68%) TCP/IP
5 5 (8.06%) Cisco Nexus
6 3 (4.84%) Ethernet
6 3 (4.84%) VPN
7 2 (3.23%) Broadband
7 2 (3.23%) DHCP
7 2 (3.23%) DNS
7 2 (3.23%) FTP
7 2 (3.23%) Internet
7 2 (3.23%) IP Telephony
7 2 (3.23%) WAN
7 2 (3.23%) Wi-Fi
7 2 (3.23%) Wireless
7 2 (3.23%) WLAN
Database & Business Intelligence
1 16 (25.81%) SQL Server
2 7 (11.29%) BusinessObjects
3 6 (9.68%) SAP HANA
3 6 (9.68%) SQL Server 2008
3 6 (9.68%) SQL Server 2012
4 5 (8.06%) Relational Database
5 3 (4.84%) Data Warehouse
6 1 (1.61%) Oracle Database
6 1 (1.61%) RDBMS
6 1 (1.61%) SQL Server 2005
6 1 (1.61%) SQL Server Reporting Services
Development Applications
1 1 (1.61%) MSI
1 1 (1.61%) Team Foundation Server
1 1 (1.61%) VSS/SourceSafe
1 1 (1.61%) WiX
General
1 8 (12.90%) Telecoms
2 6 (9.68%) Retail
3 3 (4.84%) Finance
4 2 (3.23%) Manufacturing
5 1 (1.61%) Legal
5 1 (1.61%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (3.23%) CSS
1 2 (3.23%) HTML
2 1 (1.61%) XML
Miscellaneous
1 6 (9.68%) FlexPod
2 5 (8.06%) Analytical Skills
3 3 (4.84%) Computer Science
4 2 (3.23%) Management Information System
5 1 (1.61%) Driving Licence
5 1 (1.61%) Enterprise Software
5 1 (1.61%) EPoS
5 1 (1.61%) FMCG
5 1 (1.61%) NHS
Operating Systems
1 35 (56.45%) Windows
2 16 (25.81%) Windows Server
3 12 (19.35%) Unix
3 12 (19.35%) Windows Server 2008
4 11 (17.74%) Linux
4 11 (17.74%) Windows 7
5 10 (16.13%) Windows Server 2012
6 9 (14.52%) Data ONTAP
7 8 (12.90%) Windows 8
8 5 (8.06%) Windows Server 2003
9 2 (3.23%) Windows XP
10 1 (1.61%) Android
10 1 (1.61%) CentOS
10 1 (1.61%) Debian
10 1 (1.61%) Mac OS X
10 1 (1.61%) Windows 10
10 1 (1.61%) Windows 2000
10 1 (1.61%) Windows Vista
Processes & Methodologies
1 16 (25.81%) ITIL
2 15 (24.19%) ERP
3 8 (12.90%) PRINCE2
4 7 (11.29%) Coaching
5 6 (9.68%) Incident Management
5 6 (9.68%) Mentoring
5 6 (9.68%) Service Management
6 5 (8.06%) ITIL V2
6 5 (8.06%) Problem Management
6 5 (8.06%) Root Cause Analysis
6 5 (8.06%) Stakeholder Engagement
7 4 (6.45%) Change Management
7 4 (6.45%) Disaster Recovery
7 4 (6.45%) E-Commerce
8 3 (4.84%) Service Delivery
8 3 (4.84%) Stakeholder Management
9 2 (3.23%) Change Control
9 2 (3.23%) Logistics
9 2 (3.23%) Software Testing
10 1 (1.61%) Supplier Management
Programming Languages
1 24 (38.71%) SQL
2 2 (3.23%) PowerShell
3 1 (1.61%) VBA
Qualifications
1 11 (17.74%) Microsoft Certification
2 9 (14.52%) NCDA
2 9 (14.52%) VMware Certified Professional (VCP)
3 7 (11.29%) CCNA
3 7 (11.29%) Cisco Certification
4 6 (9.68%) Degree
4 6 (9.68%) MCTS
5 4 (6.45%) NCIE
6 3 (4.84%) MCITP
7 2 (3.23%) MCSE
8 1 (1.61%) MCP
8 1 (1.61%) MCSA
Quality Assurance & Compliance
1 6 (9.68%) SLA
2 2 (3.23%) PCI DSS
3 1 (1.61%) ISO/IEC 27001
System Software
1 15 (24.19%) Active Directory
2 13 (20.97%) VMware Infrastructure
3 9 (14.52%) Hyper-V
4 6 (9.68%) Terminal Server
5 5 (8.06%) vSphere
6 1 (1.61%) Xen
6 1 (1.61%) XenDesktop
Systems Management
1 5 (8.06%) McAfee ePO
1 5 (8.06%) SCCM
1 5 (8.06%) SCOM
1 5 (8.06%) SCOrch
2 2 (3.23%) WSUS
3 1 (1.61%) Nagios
Vendors
1 23 (37.10%) Microsoft
2 19 (30.65%) VMware
3 13 (20.97%) NetApp
4 11 (17.74%) Oracle
5 10 (16.13%) Cisco
5 10 (16.13%) Citrix
6 8 (12.90%) Teradata
7 7 (11.29%) SAP
8 6 (9.68%) Infor
9 5 (8.06%) Intel Security
10 2 (3.23%) Apple
10 2 (3.23%) Dell
11 1 (1.61%) Google
11 1 (1.61%) HP
11 1 (1.61%) Meraki
11 1 (1.61%) Mitel
11 1 (1.61%) NetSuite
11 1 (1.61%) Red Hat
11 1 (1.61%) Sun
11 1 (1.61%) WatchGuard
Salford, Lancashire
4it Recruitment Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 6 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to c£45,000 + excellent bonus + bens
Posted: 9 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to c£45,000 + excellent bonus + bens
Posted: 9 days ago