The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 151 160 168
Rank change year-on-year
+9 +8
Permanent jobs requiring a Technical Support 32 19 24
As % of all permanent IT jobs located in Manchester 0.82% 0.51% 0.56%
As % of the Job Titles category 0.86% 0.53% 0.57%
Number of salaries quoted 31 16 19
Average salary £28,500 £25,000 £27,500
Average salary % change year-on-year
+14.00% -9.09%
90% offered a salary of more than £22,500 £21,000 £21,146
10% offered a salary of more than £35,000 £28,750 £38,000
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3719 3562 4180
As % of all permanent IT jobs located in Manchester 95.04% 94.89% 96.96%
Number of salaries quoted 3219 3110 3712
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £24,000 £22,500
10% offered a salary of more than £55,000 £50,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Manchester

Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Technical Support Salary Trend in Manchester

Technical Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 28 January 2015.

Technical Support Salary Histogram in Manchester

Technical Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham - 4 £22,500 -
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Manchester

For the 6 months to 28 January 2015, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 43 (81.13%) Microsoft
2 33 (62.26%) MS Excel
3 29 (54.72%) Windows
4 23 (43.40%) Active Directory
5 21 (39.62%) SQL Server
5 21 (39.62%) MS Exchange
6 18 (33.96%) Degree
7 17 (32.08%) MS Office
8 15 (28.30%) Cisco
8 15 (28.30%) Hyper-V
9 14 (26.42%) Citrix
9 14 (26.42%) VMware Infrastructure
9 14 (26.42%) VMware
10 13 (24.53%) MS PowerPoint
10 13 (24.53%) VPN
11 12 (22.64%) SAN
11 12 (22.64%) Linux
12 11 (20.75%) Firewall
12 11 (20.75%) LAN
13 10 (18.87%) DHCP
13 10 (18.87%) Windows XP
13 10 (18.87%) ITIL
13 10 (18.87%) NetApp
13 10 (18.87%) Manufacturing
13 10 (18.87%) XenDesktop
14 8 (15.09%) Windows 7
15 7 (13.21%) Exchange Server 2010
15 7 (13.21%) Microsoft Certification
15 7 (13.21%) DNS
15 7 (13.21%) SQL

Technical Support
Top Related IT Skills in Manchester by Category

For the 6 months to 28 January 2015, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (39.62%) MS Exchange
2 7 (13.21%) Exchange Server 2010
3 6 (11.32%) IIS
4 5 (9.43%) Exchange Server 2003
5 4 (7.55%) Exchange Server 2007
6 2 (3.77%) SharePoint
7 1 (1.89%) Exchange Server 2013
Applications
1 33 (62.26%) MS Excel
2 17 (32.08%) MS Office
3 13 (24.53%) MS PowerPoint
Business Applications
1 1 (1.89%) Maximo
1 1 (1.89%) Dynamics CRM
1 1 (1.89%) Dynamics AX
1 1 (1.89%) Dynamics GP
1 1 (1.89%) FRx
Communications & Networking
1 13 (24.53%) VPN
2 12 (22.64%) SAN
3 11 (20.75%) Firewall
3 11 (20.75%) LAN
4 10 (18.87%) DHCP
5 7 (13.21%) DNS
6 6 (11.32%) Wireless
6 6 (11.32%) VoIP
7 5 (9.43%) WAN
7 5 (9.43%) TCP/IP
7 5 (9.43%) NAS
8 4 (7.55%) Cisco IOS
8 4 (7.55%) IPv4
8 4 (7.55%) Internet
8 4 (7.55%) GPRS
8 4 (7.55%) Ethernet
8 4 (7.55%) FTP
8 4 (7.55%) WLAN
9 2 (3.77%) PSTN
10 1 (1.89%) VLAN
Database & Business Intelligence
1 21 (39.62%) SQL Server
2 4 (7.55%) Oracle Reports
2 4 (7.55%) SQL Server 2005
2 4 (7.55%) SQL Server 2008
2 4 (7.55%) Oracle Database
3 1 (1.89%) MySQL
Development Applications
1 4 (7.55%) Oracle Forms
General
1 10 (18.87%) Manufacturing
2 3 (5.66%) Finance
2 3 (5.66%) Banking
3 2 (3.77%) Telecoms
3 2 (3.77%) Advertising
4 1 (1.89%) Legal
4 1 (1.89%) Marketing
Libraries, Frameworks & Software Standards
1 5 (9.43%) XML
2 1 (1.89%) HTML
2 1 (1.89%) CSS
Miscellaneous
1 5 (9.43%) Clustering
2 4 (7.55%) Smart Meter
2 4 (7.55%) Management Information System
3 3 (5.66%) Computer Science
4 2 (3.77%) Video Conferencing
4 2 (3.77%) Analytical Skills
5 1 (1.89%) Client/Server
5 1 (1.89%) Blackberry
Operating Systems
1 29 (54.72%) Windows
2 12 (22.64%) Linux
3 10 (18.87%) Windows XP
4 8 (15.09%) Windows 7
5 5 (9.43%) Windows 8
6 4 (7.55%) Android
7 3 (5.66%) Windows Server 2012
7 3 (5.66%) Mac OS X
7 3 (5.66%) Windows Server 2003
8 1 (1.89%) Windows Mobile
8 1 (1.89%) Windows Vista
Processes & Methodologies
1 10 (18.87%) ITIL
2 6 (11.32%) Business Continuity
3 5 (9.43%) Project Management
3 5 (9.43%) Service Management
3 5 (9.43%) ERP
3 5 (9.43%) Incident Management
3 5 (9.43%) Kalman Filter
4 3 (5.66%) ISMS
4 3 (5.66%) Data Protection
4 3 (5.66%) ITIL V2
5 2 (3.77%) Change Management
5 2 (3.77%) Data Management
6 1 (1.89%) Software Engineering
6 1 (1.89%) Configuration Management
6 1 (1.89%) CRM
6 1 (1.89%) Continuous Improvement
6 1 (1.89%) Software Deployment
6 1 (1.89%) Service Desk Management
6 1 (1.89%) OpenUP
6 1 (1.89%) Problem Management
Programming Languages
1 7 (13.21%) SQL
2 5 (9.43%) C#
3 1 (1.89%) JavaScript
3 1 (1.89%) T-SQL
Qualifications
1 18 (33.96%) Degree
2 7 (13.21%) Microsoft Certification
3 5 (9.43%) MCITP
4 4 (7.55%) MCSE
4 4 (7.55%) MCSA
5 3 (5.66%) MCP
6 2 (3.77%) MCTS
7 1 (1.89%) ITIL Certification
Quality Assurance & Compliance
1 4 (7.55%) SLA
2 3 (5.66%) ISO/IEC 27001
3 1 (1.89%) QA
System Software
1 23 (43.40%) Active Directory
2 15 (28.30%) Hyper-V
3 14 (26.42%) VMware Infrastructure
4 10 (18.87%) XenDesktop
5 6 (11.32%) vSphere
6 1 (1.89%) VMware ESXi
6 1 (1.89%) XenApp
6 1 (1.89%) XenServer
Systems Management
1 4 (7.55%) Backup Exec
2 2 (3.77%) SCCM
Vendors
1 43 (81.13%) Microsoft
2 15 (28.30%) Cisco
3 14 (26.42%) Citrix
3 14 (26.42%) VMware
4 10 (18.87%) NetApp
5 6 (11.32%) HP
6 5 (9.43%) EMC
6 5 (9.43%) Meraki
7 4 (7.55%) Oracle
7 4 (7.55%) Dell
8 3 (5.66%) Symantec
9 1 (1.89%) Veeam
9 1 (1.89%) Facebook
9 1 (1.89%) Twitter
9 1 (1.89%) IBM
9 1 (1.89%) Lotus
9 1 (1.89%) Apple
Manchester, Lancashire
Circle Recruitment
Salary: £30000 - £40000 per annum + On call + healthcare + Benefits
Posted: 13 hours ago
Greater Manchester
Rullion IT Plus
Salary: £25000 - £32000 per annum
Posted: 5 days ago
Manchester, Lancashire
Xn Hotels Systems
Salary: From £23,000 to £28,000 per annum + OOH & Benefits
Posted: 7 days ago
Altrincham
Applause IT Innovation
Salary: £19000 - £23000 per annum + Benefits
Posted: 7 days ago
Manchester, Cheshire, Lancashire, Greater...
Actis Recruitment Ltd
Salary: up to £24,000 + excellent bens
Posted: 22 days ago