The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 155 151 161
Rank change year-on-year
-4 +10
Permanent jobs requiring a Technical Support 33 25 26
As % of all permanent IT jobs located in Manchester 0.86% 0.66% 0.68%
As % of the Job Titles category 0.90% 0.70% 0.70%
Number of salaries quoted 26 23 23
Average salary £30,750 £25,000 £33,373
Average salary % change year-on-year
+23.00% -25.08%
90% offered a salary of more than £22,500 £21,600 £20,200
10% offered a salary of more than £35,000 £29,500 £38,500
UK excluding London average salary £31,500 £28,250 £30,250
% change year-on-year
+11.50% -6.61%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3649 3566 3704
As % of all permanent IT jobs located in Manchester 95.42% 94.64% 96.23%
Number of salaries quoted 3060 3039 3194
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Manchester

Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Technical Support Salary Trend in Manchester

Technical Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 5 March 2015.

Technical Support Salary Histogram in Manchester

Technical Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham - 3 £22,500 -
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Manchester

For the 6 months to 5 March 2015, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 49 (77.78%) Microsoft
2 37 (58.73%) MS Excel
3 35 (55.56%) Windows
4 30 (47.62%) SQL Server
5 25 (39.68%) MS Exchange
6 24 (38.10%) Active Directory
7 20 (31.75%) Degree
8 19 (30.16%) VMware
8 19 (30.16%) Cisco
8 19 (30.16%) VMware Infrastructure
8 19 (30.16%) Hyper-V
9 18 (28.57%) Citrix
10 17 (26.98%) VPN
11 16 (25.40%) SAN
12 15 (23.81%) MS Office
12 15 (23.81%) Firewall
13 14 (22.22%) NetApp
13 14 (22.22%) XenDesktop
14 13 (20.63%) Linux
14 13 (20.63%) LAN
15 12 (19.05%) DHCP
16 11 (17.46%) IIS
16 11 (17.46%) SQL
16 11 (17.46%) MS PowerPoint
17 10 (15.87%) Manufacturing
17 10 (15.87%) Windows XP
18 9 (14.29%) ITIL
18 9 (14.29%) DNS
19 8 (12.70%) HP
19 8 (12.70%) VoIP

Technical Support
Top Related IT Skills in Manchester by Category

For the 6 months to 5 March 2015, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (39.68%) MS Exchange
2 11 (17.46%) IIS
3 7 (11.11%) Exchange Server 2010
4 5 (7.94%) Exchange Server 2003
5 4 (6.35%) Exchange Server 2007
6 3 (4.76%) SharePoint
7 1 (1.59%) Apache
7 1 (1.59%) Exchange Server 2013
Applications
1 37 (58.73%) MS Excel
2 15 (23.81%) MS Office
3 11 (17.46%) MS PowerPoint
Business Applications
1 1 (1.59%) FRx
1 1 (1.59%) Dynamics CRM
1 1 (1.59%) Dynamics AX
1 1 (1.59%) Dynamics GP
1 1 (1.59%) Maximo
1 1 (1.59%) Markit EDM
Communications & Networking
1 17 (26.98%) VPN
2 16 (25.40%) SAN
3 15 (23.81%) Firewall
4 13 (20.63%) LAN
5 12 (19.05%) DHCP
6 9 (14.29%) DNS
7 8 (12.70%) VoIP
7 8 (12.70%) Wireless
8 7 (11.11%) NAS
9 6 (9.52%) IPv4
9 6 (9.52%) Ethernet
9 6 (9.52%) Cisco IOS
10 5 (7.94%) WAN
10 5 (7.94%) TCP/IP
10 5 (7.94%) Internet
11 4 (6.35%) GPRS
11 4 (6.35%) FTP
11 4 (6.35%) WLAN
12 2 (3.17%) Intranet
12 2 (3.17%) PSTN
Database & Business Intelligence
1 30 (47.62%) SQL Server
2 6 (9.52%) SQL Server 2008
3 4 (6.35%) Oracle Reports
3 4 (6.35%) SQL Server 2005
3 4 (6.35%) Oracle Database
4 1 (1.59%) MySQL
4 1 (1.59%) Relational Database
Development Applications
1 4 (6.35%) Oracle Forms
General
1 10 (15.87%) Manufacturing
2 3 (4.76%) Finance
3 2 (3.17%) Advertising
3 2 (3.17%) Games
3 2 (3.17%) Telecoms
4 1 (1.59%) Marketing
4 1 (1.59%) Financial Institution
4 1 (1.59%) Legal
Libraries, Frameworks & Software Standards
1 5 (7.94%) XML
2 1 (1.59%) HTML
2 1 (1.59%) CSS
Miscellaneous
1 7 (11.11%) Clustering
2 4 (6.35%) Management Information System
2 4 (6.35%) Smart Meter
3 3 (4.76%) Analytical Skills
4 2 (3.17%) Video Conferencing
4 2 (3.17%) Computer Science
5 1 (1.59%) Client/Server
5 1 (1.59%) Blackberry
5 1 (1.59%) Enterprise Software
Operating Systems
1 35 (55.56%) Windows
2 13 (20.63%) Linux
3 10 (15.87%) Windows XP
4 8 (12.70%) Windows 7
5 6 (9.52%) Android
6 5 (7.94%) Windows 8
7 3 (4.76%) Windows Server 2012
7 3 (4.76%) Mac OS X
7 3 (4.76%) Windows Server 2003
8 1 (1.59%) Windows Vista
8 1 (1.59%) Windows Mobile
Processes & Methodologies
1 9 (14.29%) ITIL
2 8 (12.70%) Business Continuity
3 7 (11.11%) Kalman Filter
3 7 (11.11%) Service Management
3 7 (11.11%) Incident Management
4 6 (9.52%) Project Management
5 5 (7.94%) ERP
6 4 (6.35%) Security Testing
6 4 (6.35%) Software Testing
6 4 (6.35%) Information Assurance
7 3 (4.76%) Data Protection
8 2 (3.17%) Change Management
8 2 (3.17%) Data Management
8 2 (3.17%) Time Management
9 1 (1.59%) Problem Management
9 1 (1.59%) Enterprise Data Management
9 1 (1.59%) Software Engineering
9 1 (1.59%) Risk Management
9 1 (1.59%) CRM
9 1 (1.59%) Configuration Management
Programming Languages
1 11 (17.46%) SQL
2 5 (7.94%) C#
3 1 (1.59%) JavaScript
3 1 (1.59%) T-SQL
Qualifications
1 20 (31.75%) Degree
2 7 (11.11%) Microsoft Certification
3 5 (7.94%) MCITP
4 4 (6.35%) MCSE
4 4 (6.35%) MCSA
5 3 (4.76%) MCP
6 2 (3.17%) MCTS
7 1 (1.59%) ITIL Certification
Quality Assurance & Compliance
1 1 (1.59%) QA
1 1 (1.59%) SLA
System Software
1 24 (38.10%) Active Directory
2 19 (30.16%) VMware Infrastructure
2 19 (30.16%) Hyper-V
3 14 (22.22%) XenDesktop
4 8 (12.70%) vSphere
5 1 (1.59%) VMware ESXi
5 1 (1.59%) XenApp
5 1 (1.59%) XenServer
Systems Management
1 4 (6.35%) Backup Exec
2 2 (3.17%) SCCM
Vendors
1 49 (77.78%) Microsoft
2 19 (30.16%) VMware
2 19 (30.16%) Cisco
3 18 (28.57%) Citrix
4 14 (22.22%) NetApp
5 8 (12.70%) HP
6 7 (11.11%) Meraki
7 6 (9.52%) EMC
8 5 (7.94%) Oracle
9 4 (6.35%) Dell
10 3 (4.76%) Symantec
11 1 (1.59%) Apple
11 1 (1.59%) Lotus
11 1 (1.59%) IBM
11 1 (1.59%) Facebook
11 1 (1.59%) Twitter
11 1 (1.59%) Veeam
Salford, Lancashire
QA Limited
Salary: £150.00 per week
Posted: 9 days ago
Heywood, Lancashire
QA Limited
Salary: £120.00 - £175.12 per week
Posted: 9 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: To £27,000
Posted: 15 days ago