The statistics below represent IT jobs advertised across the Manchester region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Technical Support
Rank 171 158 168
Rank change year-on-year
-13 +10
Permanent jobs requiring a Technical Support 14 24 26
As % of all permanent IT jobs located in Manchester 0.39% 0.67% 0.65%
As % of the Job Titles category 0.40% 0.69% 0.67%
Number of salaries quoted 13 21 26
Median salary £32,500 £26,000 £32,500
Median salary % change year-on-year
+25.00% -20.00%
90% offered a salary of more than £20,000 £20,000 £22,500
10% offered a salary of more than £40,000 £37,500 £40,000
UK excluding London median salary £30,000 £27,500 £30,000
% change year-on-year
+9.09% -8.33%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3526 3481 3868
As % of all permanent IT jobs located in Manchester 97.57% 96.75% 96.87%
Number of salaries quoted 2986 2882 3151
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £60,000 £54,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Manchester

Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Technical Support Salary Trend in Manchester

Technical Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 28 July 2016.

Technical Support Salary Histogram in Manchester

Technical Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford +12 2 £40,000 +83.90%
Rochdale 0 2 £19,500 -27.77%
Bolton - 1 - -
Cheadle - 1 £35,000 -
Sale - 1 £32,500 -
Technical Support
North West

Technical Support Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 28 July 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Technical Support in the job title.

1 19 (51.35%) Windows
2 18 (48.65%) TCP/IP
3 17 (45.95%) LAN
4 15 (40.54%) VMware
5 13 (35.14%) Active Directory
5 13 (35.14%) Windows Server
6 12 (32.43%) Microsoft
7 11 (29.73%) MS Exchange
7 11 (29.73%) VMware Infrastructure
8 10 (27.03%) VPN
8 10 (27.03%) SQL
8 10 (27.03%) Firewall
9 9 (24.32%) Citrix
9 9 (24.32%) ITIL
9 9 (24.32%) Cisco
9 9 (24.32%) Windows Server 2008
9 9 (24.32%) Windows Server 2012
10 8 (21.62%) Exchange Server 2013
10 8 (21.62%) SQL Server
11 7 (18.92%) Linux
11 7 (18.92%) Ethernet
11 7 (18.92%) Exchange Server 2010
11 7 (18.92%) XenDesktop
11 7 (18.92%) Windows 7
11 7 (18.92%) Analytical Skills
12 6 (16.22%) Windows 10
12 6 (16.22%) Mitel
12 6 (16.22%) Service Management
12 6 (16.22%) SAN
12 6 (16.22%) NetApp

Technical Support Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (29.73%) MS Exchange
2 8 (21.62%) Exchange Server 2013
3 7 (18.92%) Exchange Server 2010
4 1 (2.70%) Exchange Server 2007
4 1 (2.70%) SharePoint
4 1 (2.70%) Skype for Business
4 1 (2.70%) WordPress
Applications
1 6 (16.22%) MS Excel
2 1 (2.70%) MS Office
Cloud Services
1 2 (5.41%) SaaS
2 1 (2.70%) GitHub
2 1 (2.70%) Office 365
Communications & Networking
1 18 (48.65%) TCP/IP
2 17 (45.95%) LAN
3 10 (27.03%) Firewall
3 10 (27.03%) VPN
4 7 (18.92%) Ethernet
5 6 (16.22%) CTI
5 6 (16.22%) IPv4
5 6 (16.22%) SAN
5 6 (16.22%) WAN
6 5 (13.51%) ADSL
6 5 (13.51%) Broadband
6 5 (13.51%) DHCP
6 5 (13.51%) DNS
6 5 (13.51%) Internet
7 4 (10.81%) NAS
8 3 (8.11%) VoIP
8 3 (8.11%) Wi-Fi
9 2 (5.41%) FTP
9 2 (5.41%) IP Telephony
9 2 (5.41%) WLAN
Database & Business Intelligence
1 8 (21.62%) SQL Server
2 2 (5.41%) BusinessObjects
Development Applications
1 2 (5.41%) VSS/SourceSafe
General
1 4 (10.81%) Telecoms
2 3 (8.11%) Legal
3 2 (5.41%) Finance
3 2 (5.41%) Retail
4 1 (2.70%) Law
4 1 (2.70%) Marketing
Libraries, Frameworks & Software Standards
1 3 (8.11%) HTML
2 1 (2.70%) .NET
2 1 (2.70%) CSS
Miscellaneous
1 7 (18.92%) Analytical Skills
2 4 (10.81%) Clustering
2 4 (10.81%) Data Centre
2 4 (10.81%) HP StoreVirtual
3 3 (8.11%) Driving Licence
4 1 (2.70%) BYOD
4 1 (2.70%) Enterprise Software
4 1 (2.70%) Health Informatics
4 1 (2.70%) Informatics
4 1 (2.70%) iPad
4 1 (2.70%) Life Science
4 1 (2.70%) Mobile App
4 1 (2.70%) Video Conferencing
Operating Systems
1 19 (51.35%) Windows
2 13 (35.14%) Windows Server
3 9 (24.32%) Windows Server 2008
3 9 (24.32%) Windows Server 2012
4 7 (18.92%) Linux
4 7 (18.92%) Windows 7
5 6 (16.22%) Mac OS X
5 6 (16.22%) Windows 10
6 5 (13.51%) CentOS
7 2 (5.41%) Android
7 2 (5.41%) Unix
8 1 (2.70%) Debian
8 1 (2.70%) Windows Server 2003
8 1 (2.70%) Windows XP
Processes & Methodologies
1 9 (24.32%) ITIL
2 6 (16.22%) Service Management
3 4 (10.81%) Kalman Filter
3 4 (10.81%) Project Management
3 4 (10.81%) Web Filtering
4 3 (8.11%) Asset Management
5 2 (5.41%) Disaster Recovery
5 2 (5.41%) ERP
5 2 (5.41%) Incident Management
5 2 (5.41%) Presales
5 2 (5.41%) Stakeholder Engagement
6 1 (2.70%) Capacity Management
6 1 (2.70%) Change Management
6 1 (2.70%) Load Balancing
6 1 (2.70%) Migration
6 1 (2.70%) Performance Monitoring
6 1 (2.70%) Resource Management
6 1 (2.70%) Root Cause Analysis
6 1 (2.70%) Server Patching
6 1 (2.70%) Stakeholder Management
Programming Languages
1 10 (27.03%) SQL
2 4 (10.81%) PowerShell
3 1 (2.70%) JavaScript
3 1 (2.70%) Ruby
Qualifications
1 1 (2.70%) CCA
1 1 (2.70%) Citrix Certification
1 1 (2.70%) DBS Check
1 1 (2.70%) Degree
1 1 (2.70%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (5.41%) SLA
System Software
1 13 (35.14%) Active Directory
2 11 (29.73%) VMware Infrastructure
3 7 (18.92%) XenDesktop
4 3 (8.11%) Hyper-V
5 2 (5.41%) Virtual Machines
5 2 (5.41%) vSphere
6 1 (2.70%) XenApp
Systems Management
1 1 (2.70%) Opscode Chef
1 1 (2.70%) Puppet
1 1 (2.70%) SCCM
1 1 (2.70%) SCOM
1 1 (2.70%) XenMobile
Vendors
1 15 (40.54%) VMware
2 12 (32.43%) Microsoft
3 9 (24.32%) Cisco
3 9 (24.32%) Citrix
4 6 (16.22%) Mitel
4 6 (16.22%) NetApp
5 5 (13.51%) HP
6 4 (10.81%) Oracle
7 2 (5.41%) Teradata
8 1 (2.70%) Apple
8 1 (2.70%) Draytek
8 1 (2.70%) F5
8 1 (2.70%) Fortinet
8 1 (2.70%) iManage
8 1 (2.70%) MobileIron
8 1 (2.70%) NETGEAR
8 1 (2.70%) Veeam
Manchester, Lancashire
Applause IT Innovation
Salary: £22000 - £25000 per annum + bens
Posted: 6 days ago
Manchester, Lancashire
Applause IT Innovation
Salary: £34000 - £40000 per annum + bens
Posted: 6 days ago