The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 161 130 110
Rank change year-on-year
-31 -20
Permanent jobs requiring a Technical Support 28 45 60
As % of all permanent IT jobs located in Manchester 0.693% 1.234% 1.537%
As % of the Job Titles category 0.725% 1.279% 1.600%
Number of salaries quoted 27 44 60
Average salary £27,500 £27,500 £29,500
Average salary % change year-on-year
- -6.77%
90% offered a salary of more than £19,250 £17,000 £18,000
10% offered a salary of more than £37,900 £37,500 £50,000
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Manchester
Permanent IT job ads with a match in the
Job Titles category
3860 3519 3750
As % of all permanent IT jobs located in Manchester 95.50% 96.52% 96.06%
Number of salaries quoted 3344 3138 3430
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £23,000 £21,500
10% offered a salary of more than £50,000 £56,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
North West

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Manchester Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 20 May 2013.

Manchester Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Salford +5 2 £19,250 -35.83%
Rochdale +10 1 £19,000 -24.00%
Stockport -5 1 £35,000 +94.44%
Altrincham - 1 £35,000 -
Bury - 1 £24,500 -
Technical Support
North West

Technical Support
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 23 (41.82%) Windows
2 20 (36.36%) Microsoft
3 16 (29.09%) SQL
4 14 (25.45%) UNIX
5 13 (23.64%) VMware
5 13 (23.64%) Oracle
6 12 (21.82%) SLA
7 11 (20.00%) NetApp
7 11 (20.00%) ITIL
8 10 (18.18%) Active Directory
8 10 (18.18%) Degree
8 10 (18.18%) VMware Infrastructure
9 9 (16.36%) Linux
9 9 (16.36%) MS Excel
9 9 (16.36%) Telecoms
10 8 (14.55%) SQL Server
10 8 (14.55%) Cisco
11 7 (12.73%) Microsoft Certification
11 7 (12.73%) HTML
12 6 (10.91%) Java
12 6 (10.91%) Citrix
12 6 (10.91%) HTTP
12 6 (10.91%) NFS
12 6 (10.91%) TCP/IP
12 6 (10.91%) Finance
12 6 (10.91%) Legal
12 6 (10.91%) Fibre Channel
13 5 (9.091%) Windows Server 2008
13 5 (9.091%) Time Management
13 5 (9.091%) Internet

Technical Support
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 7 (12.73%) HTML
2 2 (3.636%) .NET
2 2 (3.636%) ASP.NET
2 2 (3.636%) XML
3 1 (1.818%) CSS
Application Platforms
1 4 (7.273%) MS Exchange
2 3 (5.455%) CMS
2 3 (5.455%) Exchange Server 2010
3 2 (3.636%) Lync
3 2 (3.636%) Exchange Server 2007
3 2 (3.636%) Tomcat
3 2 (3.636%) SharePoint
4 1 (1.818%) NetWeaver
4 1 (1.818%) EPiServer CMS
4 1 (1.818%) RabbitMQ
4 1 (1.818%) Exchange Server 2003
Applications
1 9 (16.36%) MS Excel
2 2 (3.636%) Spreadsheet
3 1 (1.818%) MS Office
Business Applications
1 2 (3.636%) Oracle Payroll
1 2 (3.636%) Oracle EBS
1 2 (3.636%) Sage 200
2 1 (1.818%) SAP HR
2 1 (1.818%) Oracle HRMS
2 1 (1.818%) Oracle Applications
2 1 (1.818%) Oracle iRecruitment
2 1 (1.818%) SAP GRC
2 1 (1.818%) Oracle EBS R12
Communications & Networking
1 6 (10.91%) HTTP
1 6 (10.91%) TCP/IP
1 6 (10.91%) Fibre Channel
2 5 (9.091%) Internet
2 5 (9.091%) Broadband
3 4 (7.273%) DNS
4 3 (5.455%) VPN
4 3 (5.455%) Firewall
4 3 (5.455%) Network Security
5 2 (3.636%) DSL
5 2 (3.636%) SAN
5 2 (3.636%) Intranet
5 2 (3.636%) ISDN
5 2 (3.636%) ADSL
5 2 (3.636%) DHCP
5 2 (3.636%) FTP
6 1 (1.818%) LDAP
6 1 (1.818%) SMS
6 1 (1.818%) SMTP
6 1 (1.818%) Wi-Fi
Database & Business Intelligence
1 8 (14.55%) SQL Server
2 4 (7.273%) RDBMS
3 2 (3.636%) Oracle 8/8i
4 1 (1.818%) Oracle Discoverer
4 1 (1.818%) SAP BW
4 1 (1.818%) Oracle BI EE
4 1 (1.818%) SQL Server 2008
4 1 (1.818%) MongoDB
General
1 9 (16.36%) Telecoms
2 6 (10.91%) Finance
2 6 (10.91%) Legal
3 1 (1.818%) Manufacturing
Miscellaneous
1 3 (5.455%) Computer Science
2 2 (3.636%) Mobile App
2 2 (3.636%) Handset
3 1 (1.818%) Clustering
3 1 (1.818%) Foreign Exchange (FX)
3 1 (1.818%) Mainframe
3 1 (1.818%) EqualLogic
Operating Systems
1 23 (41.82%) Windows
2 14 (25.45%) UNIX
3 9 (16.36%) Linux
4 5 (9.091%) Solaris
4 5 (9.091%) Windows Server 2008
5 4 (7.273%) Windows Server 2003
6 3 (5.455%) AIX
6 3 (5.455%) Ubuntu
7 2 (3.636%) Windows Vista
7 2 (3.636%) CentOS
7 2 (3.636%) Red Hat Enterprise Linux
7 2 (3.636%) Windows XP
7 2 (3.636%) Fedora
8 1 (1.818%) Windows 2000
Processes & Methodologies
1 11 (20.00%) ITIL
2 5 (9.091%) E-Commerce
2 5 (9.091%) Time Management
3 3 (5.455%) Performance Management
3 3 (5.455%) Incident Management
3 3 (5.455%) ERP
3 3 (5.455%) Service Delivery
3 3 (5.455%) Change Management
4 2 (3.636%) Asset Management
4 2 (3.636%) Document Management
4 2 (3.636%) Knowledge Management
4 2 (3.636%) Service Management
4 2 (3.636%) Problem Management
4 2 (3.636%) Change Control
5 1 (1.818%) Root Cause Analysis
5 1 (1.818%) Analytics
5 1 (1.818%) Wealth Management
5 1 (1.818%) Product Management
5 1 (1.818%) SAP Security
5 1 (1.818%) Business Continuity
Programming Languages
1 16 (29.09%) SQL
2 6 (10.91%) Java
3 4 (7.273%) JavaScript
4 3 (5.455%) VBScript
4 3 (5.455%) Bash shell
5 2 (3.636%) Shell Script
5 2 (3.636%) PL/SQL
5 2 (3.636%) C
6 1 (1.818%) C#
6 1 (1.818%) VB
Qualifications
1 10 (18.18%) Degree
2 7 (12.73%) Microsoft Certification
3 4 (7.273%) MCITP
4 3 (5.455%) MCSE
4 3 (5.455%) MCSA
5 1 (1.818%) CCA
5 1 (1.818%) Citrix Certification
Quality Assurance & Compliance
1 12 (21.82%) SLA
2 2 (3.636%) QA
3 1 (1.818%) ISO 9001
System Software
1 10 (18.18%) VMware Infrastructure
1 10 (18.18%) Active Directory
2 6 (10.91%) NFS
3 3 (5.455%) Hyper-V
3 3 (5.455%) XenApp
4 2 (3.636%) vSphere
4 2 (3.636%) VMware ESXi
5 1 (1.818%) VMware ESX
5 1 (1.818%) Citrix Presentation Server
5 1 (1.818%) XenServer
5 1 (1.818%) XenDesktop
Systems Management
1 2 (3.636%) SCCM
1 2 (3.636%) SCOM
2 1 (1.818%) McAfee ePO
2 1 (1.818%) Puppet
2 1 (1.818%) Nagios
2 1 (1.818%) Norton AntiVirus
Vendors
1 20 (36.36%) Microsoft
2 13 (23.64%) Oracle
2 13 (23.64%) VMware
3 11 (20.00%) NetApp
4 8 (14.55%) Cisco
5 6 (10.91%) Citrix
6 2 (3.636%) Sun
6 2 (3.636%) EPiServer
6 2 (3.636%) Red Hat
6 2 (3.636%) Sage
7 1 (1.818%) TIBCO
7 1 (1.818%) Symantec
7 1 (1.818%) McAfee
7 1 (1.818%) AppSense
7 1 (1.818%) Dell
7 1 (1.818%) SAP
7 1 (1.818%) Pegasus
Manchester, Lancashire
The ideal candidate will be a technology enthusiast with a keen interest in networking and CISCO technologies and who would like to work in an IP / Telecoms environment.....
Ashdown IT
Salary: £14000 - £15000 per annum
Posted: 17 May 2013
Bury, North West
TECHNICAL SUPPORT An opportunity with a leading manufacturing company, recognised year on year for excellent customer service and staff development.Purpose of the roleYour role will provide support...
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £27000.00 per annum
Posted: 4 May 2013
Manchester, North West
You will need: At least 4 years of experience of managing teams Experience with Microsoft Office products Working knowledge of JIRA Defect Tracking tool An understanding of issues...
Computer Futures
Salary: £50000 - £55000 per annum
Posted: 15 May 2013
Manchester, North West
Requirements For this position you must have an understanding of MS SQL or Oracle, EpiServer/SharePoint (or other CMS exposure), HTML or ASP.net/XML, and experience in...
Hays Specialist Recruitment Ltd
Salary: £28000.00 - £35000.00 per annum
Posted: 9 May 2013
Rochdale, Lancashire
Zen Internet provides a range of high quality award-winning Internet services to the business and home user, from the latest in high speed DSL Broadband Internet access...
Zen Internet Ltd
Salary: From £22,000 to £27,000 per annum depending on experience + benefits
Posted: 24 April 2013
Salford Quays, North West
Do you have experience of working in industry - Finance, Manufacturing or Service & Rental related.....do you have ERP software experience as a User.....do you have good Customer...
Infor
Salary: £28'500
Posted: 20 May 2013