The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 145 167 163
Rank change year-on-year
+22 -4
Permanent jobs requiring a Technical Support 31 22 32
As % of all permanent IT jobs located in Manchester 0.88% 0.57% 0.78%
As % of the Job Titles category 0.93% 0.60% 0.82%
Number of salaries quoted 25 21 31
Average salary £26,000 £25,000 £27,500
Average salary % change year-on-year
+4.00% -9.09%
90% offered a salary of more than £22,500 £22,000 £19,250
10% offered a salary of more than £33,600 £32,500 £38,500
UK excluding London average salary £29,500 £28,500 £30,500
% change year-on-year
+3.50% -6.55%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3351 3681 3917
As % of all permanent IT jobs located in Manchester 95.55% 94.92% 95.40%
Number of salaries quoted 2732 3043 3380
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Technical Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Manchester

Technical Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Manchester region.

Technical Support Salary Trend in Manchester

Technical Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Technical Support across the Manchester region over the 3 months to 6 May 2015.

Technical Support Salary Histogram in Manchester

Technical Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Manchester region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham - 5 £22,500 -
Salford -5 2 £33,000 +43.47%
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Manchester

For the 6 months to 6 May 2015, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 44 (70.97%) Microsoft
2 35 (56.45%) SQL Server
3 34 (54.84%) Windows
4 30 (48.39%) MS Excel
5 29 (46.77%) MS Exchange
6 28 (45.16%) Active Directory
7 25 (40.32%) Hyper-V
8 24 (38.71%) VPN
9 22 (35.48%) VMware
10 20 (32.26%) Cisco
10 20 (32.26%) SAN
11 19 (30.65%) LAN
11 19 (30.65%) VMware Infrastructure
12 18 (29.03%) Firewall
12 18 (29.03%) DHCP
13 17 (27.42%) Citrix
13 17 (27.42%) Degree
14 16 (25.81%) NetApp
14 16 (25.81%) XenDesktop
15 15 (24.19%) DNS
16 14 (22.58%) Linux
16 14 (22.58%) IIS
16 14 (22.58%) SQL Server 2008
17 12 (19.35%) Windows XP
17 12 (19.35%) Exchange Server 2010
18 11 (17.74%) MS Office
18 11 (17.74%) ITIL
19 10 (16.13%) TCP/IP
19 10 (16.13%) SQL
19 10 (16.13%) WAN

Technical Support
Top Related IT Skills in Manchester by Category

For the 6 months to 6 May 2015, IT jobs across the Manchester region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (46.77%) MS Exchange
2 14 (22.58%) IIS
3 12 (19.35%) Exchange Server 2010
4 10 (16.13%) Exchange Server 2003
5 9 (14.52%) Exchange Server 2007
6 3 (4.84%) SharePoint
7 2 (3.23%) Exchange Server 2013
8 1 (1.61%) Apache
Applications
1 30 (48.39%) MS Excel
2 11 (17.74%) MS Office
3 9 (14.52%) MS PowerPoint
Business Applications
1 1 (1.61%) Maximo
1 1 (1.61%) Markit EDM
Communications & Networking
1 24 (38.71%) VPN
2 20 (32.26%) SAN
3 19 (30.65%) LAN
4 18 (29.03%) DHCP
4 18 (29.03%) Firewall
5 15 (24.19%) DNS
6 10 (16.13%) WAN
6 10 (16.13%) TCP/IP
6 10 (16.13%) VoIP
6 10 (16.13%) NAS
7 9 (14.52%) Cisco IOS
7 9 (14.52%) WLAN
8 8 (12.90%) Ethernet
8 8 (12.90%) IPv4
8 8 (12.90%) Wireless
9 4 (6.45%) Internet
10 3 (4.84%) FTP
10 3 (4.84%) GPRS
11 2 (3.23%) Intranet
12 1 (1.61%) VLAN
Database & Business Intelligence
1 35 (56.45%) SQL Server
2 14 (22.58%) SQL Server 2008
3 9 (14.52%) SQL Server 2005
4 3 (4.84%) Oracle Reports
4 3 (4.84%) Oracle Database
5 1 (1.61%) Relational Database
5 1 (1.61%) MySQL
Development Applications
1 3 (4.84%) Oracle Forms
General
1 5 (8.06%) Manufacturing
1 5 (8.06%) Games
2 1 (1.61%) Marketing
2 1 (1.61%) Financial Institution
2 1 (1.61%) Telecoms
2 1 (1.61%) Finance
2 1 (1.61%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.61%) HTML
1 1 (1.61%) COM
1 1 (1.61%) CSS
1 1 (1.61%) jQuery
1 1 (1.61%) HTML5
1 1 (1.61%) CSS3
Miscellaneous
1 7 (11.29%) Clustering
2 4 (6.45%) Management Information System
3 3 (4.84%) Computer Science
3 3 (4.84%) Smart Meter
4 1 (1.61%) Enterprise Software
4 1 (1.61%) Analytical Skills
4 1 (1.61%) Client/Server
4 1 (1.61%) Derivative
Operating Systems
1 34 (54.84%) Windows
2 14 (22.58%) Linux
3 12 (19.35%) Windows XP
4 10 (16.13%) Windows 8
5 8 (12.90%) Android
6 4 (6.45%) Windows 7
7 3 (4.84%) Mac OS X
8 2 (3.23%) UNIX
9 1 (1.61%) Windows Server 2008
9 1 (1.61%) CentOS
9 1 (1.61%) Windows Server 2003
9 1 (1.61%) Debian
9 1 (1.61%) Windows Server 2012
Processes & Methodologies
1 11 (17.74%) ITIL
2 9 (14.52%) ERP
2 9 (14.52%) Incident Management
3 8 (12.90%) Business Continuity
4 7 (11.29%) Service Management
4 7 (11.29%) Kalman Filter
5 5 (8.06%) Project Management
6 4 (6.45%) Software Testing
6 4 (6.45%) Security Testing
6 4 (6.45%) Mentoring
6 4 (6.45%) Information Assurance
7 3 (4.84%) PRINCE2
8 2 (3.23%) Change Management
8 2 (3.23%) Time Management
9 1 (1.61%) Data Protection
9 1 (1.61%) Web Development
9 1 (1.61%) Enterprise Data Management
9 1 (1.61%) Problem Management
9 1 (1.61%) Digital Marketing
9 1 (1.61%) Risk Management
Programming Languages
1 10 (16.13%) SQL
2 1 (1.61%) JavaScript
Qualifications
1 17 (27.42%) Degree
2 2 (3.23%) MCP
2 2 (3.23%) MCSA
2 2 (3.23%) Microsoft Certification
2 2 (3.23%) MCITP
3 1 (1.61%) MCSE
Quality Assurance & Compliance
1 1 (1.61%) SLA
1 1 (1.61%) ISO/IEC 27001
System Software
1 28 (45.16%) Active Directory
2 25 (40.32%) Hyper-V
3 19 (30.65%) VMware Infrastructure
4 16 (25.81%) XenDesktop
5 8 (12.90%) vSphere
6 1 (1.61%) VMware ESXi
6 1 (1.61%) XenApp
6 1 (1.61%) XenServer
Systems Management
1 2 (3.23%) Backup Exec
Vendors
1 44 (70.97%) Microsoft
2 22 (35.48%) VMware
3 20 (32.26%) Cisco
4 17 (27.42%) Citrix
5 16 (25.81%) NetApp
6 9 (14.52%) EMC
7 7 (11.29%) HP
7 7 (11.29%) Meraki
8 5 (8.06%) Oracle
9 2 (3.23%) Dell
10 1 (1.61%) IBM
10 1 (1.61%) Symantec
10 1 (1.61%) Veeam
Cheadle, Cheshire
Actis Recruitment.
Salary: From £23,000 to £27,000 per annum up to £27,000
Posted: 5 days ago
Manchester
Computer Futures
Salary: competitive
Posted: 5 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £45000 per annum + Medical, Life, Pension etc
Posted: 6 days ago
Manchester
Computer Futures
Salary: competitive
Posted: 15 days ago