The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Marlow region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Second Line Support
Rank 24 - 11
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 4 0 8
As % of all permanent IT jobs located in Marlow 3.17% - 14.55%
As % of the Job Titles category 3.31% - 14.81%
Number of salaries quoted 4 0 8
Average salary £33,750 - £27,500
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Marlow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Marlow
Permanent IT job ads with a match in the
Job Titles category
121 59 54
As % of all permanent IT jobs located in Marlow 96.03% 93.65% 98.18%
Number of salaries quoted 95 50 46
Average salary £35,000 £22,000 £50,000
Average salary % change year-on-year
+59.09% -56.00%
90% offered a salary of more than £32,500 £22,000 £27,500
10% offered a salary of more than £47,500 £70,000 £61,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Marlow

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Marlow region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Marlow

2nd Line Support
Salary Trend in Marlow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Marlow region.

2nd Line Support Salary Trend in Marlow

2nd Line Support
Top 30 Related IT Skills in Marlow

For the 6 months to 21 November 2014, IT jobs across the Marlow region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 11 (91.67%) Windows
2 8 (66.67%) Active Directory
2 8 (66.67%) VMware
3 7 (58.33%) ITIL
4 6 (50.00%) MS Excel
5 5 (41.67%) Microsoft
5 5 (41.67%) MS Exchange
5 5 (41.67%) Windows Server 2008
5 5 (41.67%) Exchange Server 2010
6 4 (33.33%) Analytical Skills
6 4 (33.33%) vSphere
6 4 (33.33%) VMware ESXi
6 4 (33.33%) VMware Infrastructure
6 4 (33.33%) PowerShell
6 4 (33.33%) XenApp
6 4 (33.33%) Windows 7
6 4 (33.33%) Cisco
6 4 (33.33%) Citrix
6 4 (33.33%) SAN
6 4 (33.33%) SharePoint
6 4 (33.33%) SQL
6 4 (33.33%) MS Office
6 4 (33.33%) NetIQ
6 4 (33.33%) IP Telephony
6 4 (33.33%) Cisco IPT
6 4 (33.33%) Exchange Server 2007
7 2 (16.67%) Internet
7 2 (16.67%) XML
7 2 (16.67%) HTML
7 2 (16.67%) Java

2nd Line Support
Top Related IT Skills in Marlow by Category

For the 6 months to 21 November 2014, IT jobs across the Marlow region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (41.67%) MS Exchange
1 5 (41.67%) Exchange Server 2010
2 4 (33.33%) SharePoint
2 4 (33.33%) Exchange Server 2007
Applications
1 6 (50.00%) MS Excel
2 4 (33.33%) MS Office
Communications & Networking
1 4 (33.33%) SAN
1 4 (33.33%) IP Telephony
1 4 (33.33%) Cisco IPT
2 2 (16.67%) Internet
Libraries, Frameworks & Software Standards
1 2 (16.67%) HTML
1 2 (16.67%) XML
Miscellaneous
1 4 (33.33%) Analytical Skills
Operating Systems
1 11 (91.67%) Windows
2 5 (41.67%) Windows Server 2008
3 4 (33.33%) Windows 7
4 1 (8.33%) Windows 8
4 1 (8.33%) Linux
4 1 (8.33%) Windows XP
4 1 (8.33%) Windows Server 2003
Processes & Methodologies
1 7 (58.33%) ITIL
2 1 (8.33%) Time Management
Programming Languages
1 4 (33.33%) SQL
1 4 (33.33%) PowerShell
2 2 (16.67%) Java
System Software
1 8 (66.67%) Active Directory
2 4 (33.33%) VMware Infrastructure
2 4 (33.33%) XenApp
2 4 (33.33%) vSphere
2 4 (33.33%) VMware ESXi
Vendors
1 8 (66.67%) VMware
2 5 (41.67%) Microsoft
3 4 (33.33%) Citrix
3 4 (33.33%) NetIQ
3 4 (33.33%) Cisco