The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 54 68 52
Rank change year-on-year
+14 -16
Permanent jobs requiring a Technical Support 3 3 9
As % of all permanent IT jobs located in Merseyside 0.61% 0.46% 1.89%
As % of the Job Titles category 0.66% 0.48% 1.94%
Number of salaries quoted 2 3 8
Average salary £41,500 £45,000 £23,500
Average salary % change year-on-year
-7.77% +91.48%
90% offered a salary of more than £34,700 £23,800 £21,600
10% offered a salary of more than £48,300 £45,000 £34,500
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
454 622 464
As % of all permanent IT jobs located in Merseyside 93.03% 95.84% 97.27%
Number of salaries quoted 345 540 390
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £22,000 £25,000 £25,000
10% offered a salary of more than £60,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Merseyside region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Merseyside

Technical Support
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Merseyside region.

Technical Support Salary Trend in Merseyside

Technical Support
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Technical Support across the Merseyside region over the 3 months to 24 April 2015.

Technical Support Salary Histogram in Merseyside

Technical Support
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Merseyside region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +10 3 £41,500 -7.77% 2
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Merseyside

For the 6 months to 24 April 2015, IT jobs across the Merseyside region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (75.00%) Windows
1 3 (75.00%) Microsoft
2 2 (50.00%) Java
2 2 (50.00%) MCP
2 2 (50.00%) .NET
2 2 (50.00%) Finance
3 1 (25.00%) C#
3 1 (25.00%) Legal
3 1 (25.00%) Alias
3 1 (25.00%) VMware
3 1 (25.00%) Business Continuity
3 1 (25.00%) Change Management
3 1 (25.00%) Firewall
3 1 (25.00%) Banking
3 1 (25.00%) SSH
3 1 (25.00%) WebSphere
3 1 (25.00%) .NET Framework
3 1 (25.00%) Wireshark
3 1 (25.00%) Open Source
3 1 (25.00%) WinDbg
3 1 (25.00%) Exchange Server 2010
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) Windows Server 2012
3 1 (25.00%) Line Management
3 1 (25.00%) J2EE
3 1 (25.00%) MySQL
3 1 (25.00%) Oracle
3 1 (25.00%) SQL Server
3 1 (25.00%) IIS
3 1 (25.00%) MS Office

Technical Support
Top Related IT Skills in Merseyside by Category

For the 6 months to 24 April 2015, IT jobs across the Merseyside region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) IIS
1 1 (25.00%) Tomcat
1 1 (25.00%) MS Exchange
1 1 (25.00%) WebSphere
1 1 (25.00%) Exchange Server 2010
Applications
1 1 (25.00%) MS Office
1 1 (25.00%) MS Visio
Communications & Networking
1 1 (25.00%) SSL
1 1 (25.00%) Internet
1 1 (25.00%) Telnet
1 1 (25.00%) Firewall
1 1 (25.00%) SSH
1 1 (25.00%) Wireshark
Database & Business Intelligence
1 1 (25.00%) MySQL
1 1 (25.00%) SQL Server
1 1 (25.00%) MS Access
1 1 (25.00%) SQL Server 2000
Development Applications
1 1 (25.00%) WinDbg
General
1 2 (50.00%) Finance
2 1 (25.00%) Legal
2 1 (25.00%) Banking
Libraries, Frameworks & Software Standards
1 2 (50.00%) .NET
2 1 (25.00%) J2EE
2 1 (25.00%) ODBC
2 1 (25.00%) WSDL
2 1 (25.00%) WebSphere MQ
2 1 (25.00%) OLE DB
2 1 (25.00%) .NET Framework
Miscellaneous
1 1 (25.00%) Mainframe
1 1 (25.00%) Open Source
Operating Systems
1 3 (75.00%) Windows
2 1 (25.00%) Windows Server 2012
2 1 (25.00%) UNIX
Processes & Methodologies
1 1 (25.00%) ITIL
1 1 (25.00%) Change Management
1 1 (25.00%) Business Continuity
1 1 (25.00%) Continuous Improvement
1 1 (25.00%) Line Management
Programming Languages
1 2 (50.00%) Java
2 1 (25.00%) JavaScript
2 1 (25.00%) SQL
2 1 (25.00%) VBScript
2 1 (25.00%) C#
Qualifications
1 2 (50.00%) MCP
2 1 (25.00%) MCSE
2 1 (25.00%) CCNA
2 1 (25.00%) Cisco Certification
2 1 (25.00%) Microsoft Certification
System Software
1 1 (25.00%) Active Directory
Vendors
1 3 (75.00%) Microsoft
2 1 (25.00%) Alias
2 1 (25.00%) VMware
2 1 (25.00%) Oracle
2 1 (25.00%) Unisys
2 1 (25.00%) IBM
Liverpool, Merseyside
Ashdown IT
Salary: £34000 - £36500 per annum
Posted: 2 days ago
Liverpool
Nigel Frank International Limited - Newcastle
Salary: £60000 per annum
Posted: 19 days ago