The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 51 64 64
Rank change year-on-year
+13 0
Permanent jobs requiring a Technical Support 10 5 12
As % of all permanent IT jobs located in Merseyside 1.66% 0.82% 1.93%
As % of the Job Titles category 1.76% 0.85% 2.00%
Number of salaries quoted 9 5 12
Average salary £38,000 £30,000 £34,500
Average salary % change year-on-year
+26.66% -13.04%
90% offered a salary of more than £25,000 £22,000 £16,850
10% offered a salary of more than £54,500 £30,300 £37,350
UK excluding London average salary £30,000 £30,750 £30,000
% change year-on-year
-2.43% +2.50%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
569 590 600
As % of all permanent IT jobs located in Merseyside 94.36% 96.88% 96.46%
Number of salaries quoted 465 513 554
Average salary £38,000 £37,500 £36,000
Average salary % change year-on-year
+1.33% +4.16%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Merseyside region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Merseyside

Technical Support
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Merseyside region.

Technical Support Salary Trend in Merseyside

Technical Support
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Technical Support across the Merseyside region over the 3 months to 29 August 2014.

Technical Support Salary Histogram in Merseyside

Technical Support
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Merseyside region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +9 9 £38,750 +29.16%
St Helens - 1 £38,000 -
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Merseyside

For the 6 months to 29 August 2014, IT jobs across the Merseyside region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 16 (80.00%) HP
2 13 (65.00%) Windows
3 11 (55.00%) ITIL
3 11 (55.00%) IBM
3 11 (55.00%) Microsoft
4 10 (50.00%) Dell
5 9 (45.00%) Microsoft Certification
5 9 (45.00%) TCP/IP
5 9 (45.00%) DNS
5 9 (45.00%) MCSE
5 9 (45.00%) Kerberos
5 9 (45.00%) NFS
5 9 (45.00%) .NET
5 9 (45.00%) VB.NET
5 9 (45.00%) LDAP
5 9 (45.00%) MS Excel
5 9 (45.00%) Active Directory
5 9 (45.00%) Firewall
5 9 (45.00%) IPsec
5 9 (45.00%) MCITP
5 9 (45.00%) PKI
5 9 (45.00%) PowerShell
5 9 (45.00%) HP SIM
5 9 (45.00%) Server Monitoring
6 6 (30.00%) UNIX
7 5 (25.00%) Shell Script
8 4 (20.00%) Linux
8 4 (20.00%) SAN
9 3 (15.00%) SQL
9 3 (15.00%) HPUX

Technical Support
Top Related IT Skills in Merseyside by Category

For the 6 months to 29 August 2014, IT jobs across the Merseyside region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) Tomcat
1 1 (5.00%) SharePoint
1 1 (5.00%) MS Exchange
1 1 (5.00%) Exchange Server 2007
1 1 (5.00%) Exchange Server 2013
Applications
1 9 (45.00%) MS Excel
2 2 (10.00%) PrintSoft PReS
Communications & Networking
1 9 (45.00%) LDAP
1 9 (45.00%) Kerberos
1 9 (45.00%) TCP/IP
1 9 (45.00%) DNS
1 9 (45.00%) Firewall
1 9 (45.00%) IPsec
2 4 (20.00%) SAN
3 2 (10.00%) NAS
4 1 (5.00%) SNMP
Database & Business Intelligence
1 1 (5.00%) Crystal Reports
1 1 (5.00%) Relational Database
General
1 2 (10.00%) Finance
1 2 (10.00%) Advertising
1 2 (10.00%) Banking
1 2 (10.00%) Investment Banking
2 1 (5.00%) Manufacturing
2 1 (5.00%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (45.00%) .NET
2 2 (10.00%) LAMP
Miscellaneous
1 9 (45.00%) PKI
2 2 (10.00%) Mainframe
3 1 (5.00%) Firmware
3 1 (5.00%) Mathematics
Operating Systems
1 13 (65.00%) Windows
2 6 (30.00%) UNIX
3 4 (20.00%) Linux
4 3 (15.00%) HPUX
5 1 (5.00%) Solaris
5 1 (5.00%) MVS
5 1 (5.00%) Windows Server 2003
5 1 (5.00%) Windows Server 2008
5 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 11 (55.00%) ITIL
2 9 (45.00%) Server Monitoring
3 3 (15.00%) Problem Management
4 2 (10.00%) Release Management
4 2 (10.00%) Service Management
4 2 (10.00%) ITSM
5 1 (5.00%) Data Analysis
Programming Languages
1 9 (45.00%) VB.NET
1 9 (45.00%) PowerShell
2 5 (25.00%) Shell Script
3 3 (15.00%) SQL
4 1 (5.00%) VBA
4 1 (5.00%) C
4 1 (5.00%) Java
Qualifications
1 9 (45.00%) MCSE
1 9 (45.00%) Microsoft Certification
1 9 (45.00%) MCITP
2 2 (10.00%) Degree
System Software
1 9 (45.00%) NFS
1 9 (45.00%) Active Directory
2 1 (5.00%) VMware ESX
2 1 (5.00%) XenApp
2 1 (5.00%) XenDesktop
Systems Management
1 9 (45.00%) HP SIM
2 2 (10.00%) Nagios
3 1 (5.00%) NetBackup
3 1 (5.00%) WSUS
Vendors
1 16 (80.00%) HP
2 11 (55.00%) IBM
2 11 (55.00%) Microsoft
3 10 (50.00%) Dell
4 2 (10.00%) Citrix
4 2 (10.00%) Red Hat
4 2 (10.00%) VMware
5 1 (5.00%) Symantec
5 1 (5.00%) CA
5 1 (5.00%) Adobe
5 1 (5.00%) Business Objects
5 1 (5.00%) Cisco
Southport, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £24000 per annum
Posted: 3 hours ago