The table below looks at the statistics for Service Management skills in IT jobs advertised for the Mid Wales region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Service Management
Wales / Mid Wales
Rank 3 7 -
Rank change year-on-year
+4 -
Permanent jobs citing Service Management 19 4 0
As % of all permanent IT jobs located in Mid Wales 43.18% 14.29% -
As % of the Processes & Methodologies category 50.00% 14.29% -
Number of salaries quoted 0 4 0
Median salary - £40,500 -
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Mid Wales region.

Processes & Methodologies Category
Mid Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
38 28 10
As % of all permanent IT jobs located in Mid Wales 86.36% 100.00% 76.92%
Number of salaries quoted 2 23 5
Median salary £38,250 £29,000 £34,000
Median salary % change year-on-year
+31.89% -14.70%
90% offered a salary of more than £37,500 £23,000 £21,750
10% offered a salary of more than £39,000 £36,000 £52,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Mid Wales

The demand trend of job ads across the Mid Wales region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Mid Wales

Service Management
Salary Trend in Mid Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Mid Wales region.

Service Management Salary Trend in Mid Wales

Service Management
Job Locations in Mid Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Mid Wales region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ceredigion +3 19 - -
Service Management
Wales

Service Management
Top 30 Related IT Skills in Mid Wales

For the 6 months to 18 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Mid Wales region with a requirement for Service Management.

1 41 (91.11%) ITSM
2 39 (86.67%) ITIL
3 21 (46.67%) Degree
3 21 (46.67%) Problem Management
4 19 (42.22%) Microsoft
4 19 (42.22%) ITIL Certification
5 18 (40.00%) MS Excel
6 17 (37.78%) Continuous Improvement
7 16 (35.56%) Enterprise Software
8 15 (33.33%) Microsoft Certification
8 15 (33.33%) Stakeholder Management
9 14 (31.11%) Service Delivery
9 14 (31.11%) SLA
9 14 (31.11%) Management Information System
9 14 (31.11%) User Experience
10 13 (28.89%) VMware Infrastructure
10 13 (28.89%) Hyper-V
10 13 (28.89%) Veeam
10 13 (28.89%) 3PAR
10 13 (28.89%) Veritas
10 13 (28.89%) HP
10 13 (28.89%) VMware
10 13 (28.89%) NetBackup
11 11 (24.44%) Agile Software Development
11 11 (24.44%) Data Protection
12 10 (22.22%) Incident Management
12 10 (22.22%) TOGAF
12 10 (22.22%) Active Directory
12 10 (22.22%) SQL Server
13 8 (17.78%) Mentoring

Service Management
Top Related IT Skills in Mid Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.11%) BizTalk Server
2 3 (6.67%) SharePoint
2 3 (6.67%) Skype for Business
Applications
1 18 (40.00%) MS Excel
Business Applications
1 3 (6.67%) Unit4 Business World
Cloud Services
1 3 (6.67%) Azure Active Directory
1 3 (6.67%) Microsoft Azure
1 3 (6.67%) Office 365
1 3 (6.67%) SaaS
Communications & Networking
1 6 (13.33%) DNS
1 6 (13.33%) LAN
1 6 (13.33%) Structured Cabling
1 6 (13.33%) WAN
1 6 (13.33%) Wi-Fi
2 3 (6.67%) Skype
2 3 (6.67%) Unified Communications
Database & Business Intelligence
1 10 (22.22%) SQL Server
2 3 (6.67%) SQL Server Integration Services
Development Applications
1 4 (8.89%) JMeter
1 4 (8.89%) LoadRunner
1 4 (8.89%) LoadUI
1 4 (8.89%) Ranorex
1 4 (8.89%) Selenium
1 4 (8.89%) SoapUI
General
1 6 (13.33%) Telecoms
2 3 (6.67%) Finance
3 2 (4.44%) Electronics
Job Titles
1 10 (22.22%) Head of Service Management
2 6 (13.33%) Head of Infrastructure
2 6 (13.33%) Storage Engineer
3 4 (8.89%) Data Engineer
3 4 (8.89%) Data Protection Engineer
3 4 (8.89%) Technical Engineer
3 4 (8.89%) Test Engineer
4 2 (4.44%) Administrator
4 2 (4.44%) BizTalk Administrator
4 2 (4.44%) ITIL Expert
4 2 (4.44%) Storage Support Engineer
4 2 (4.44%) Support Engineer
Libraries, Frameworks & Software Standards
1 5 (11.11%) Web Services
2 3 (6.67%) .NET
3 2 (4.44%) REST
3 2 (4.44%) SOAP
3 2 (4.44%) XML
Miscellaneous
1 16 (35.56%) Enterprise Software
2 14 (31.11%) Management Information System
2 14 (31.11%) User Experience
3 6 (13.33%) Data Centre
4 3 (6.67%) Statistics
5 2 (4.44%) Analytical Skills
5 2 (4.44%) Computer Science
5 2 (4.44%) Data Integration
Operating Systems
1 8 (17.78%) Windows
1 8 (17.78%) Windows Server
Processes & Methodologies
1 41 (91.11%) ITSM
2 39 (86.67%) ITIL
3 21 (46.67%) Problem Management
4 17 (37.78%) Continuous Improvement
5 15 (33.33%) Stakeholder Management
6 14 (31.11%) Service Delivery
7 11 (24.44%) Agile Software Development
7 11 (24.44%) Data Protection
8 10 (22.22%) Incident Management
8 10 (22.22%) TOGAF
9 8 (17.78%) Business Continuity
9 8 (17.78%) Coaching
9 8 (17.78%) Mentoring
9 8 (17.78%) Process Improvement
10 7 (15.56%) Line Management
10 7 (15.56%) Matrix Management
10 7 (15.56%) Validation
11 6 (13.33%) ITIL V3
11 6 (13.33%) Process Management
11 6 (13.33%) Project Management
Programming Languages
1 3 (6.67%) C#
1 3 (6.67%) PowerShell
Qualifications
1 21 (46.67%) Degree
2 19 (42.22%) ITIL Certification
3 15 (33.33%) Microsoft Certification
4 8 (17.78%) MCITP
5 7 (15.56%) MCSE
6 4 (8.89%) ISTQB
7 3 (6.67%) Postgraduate
Quality Assurance & Compliance
1 14 (31.11%) SLA
2 3 (6.67%) BS7799
System Software
1 13 (28.89%) Hyper-V
1 13 (28.89%) VMware Infrastructure
2 10 (22.22%) Active Directory
Systems Management
1 13 (28.89%) NetBackup
2 4 (8.89%) ServiceCenter
3 3 (6.67%) Cisco Prime
Vendors
1 19 (42.22%) Microsoft
2 13 (28.89%) 3PAR
2 13 (28.89%) HP
2 13 (28.89%) Veeam
2 13 (28.89%) Veritas
2 13 (28.89%) VMware
3 7 (15.56%) Oracle
4 6 (13.33%) Cisco
5 4 (8.89%) Atlassian
6 3 (6.67%) SolarWinds