The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Middlesex region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 43 54 48
Rank change year-on-year
+11 -6
Permanent jobs requiring a 2nd Line Support 3 1 4
As % of all permanent IT jobs located in Middlesex 0.89% 0.22% 0.84%
As % of the Job Titles category 0.93% 0.23% 0.87%
Number of salaries quoted 3 1 4
Average salary £24,000 £28,750 £30,000
Average salary % change year-on-year
-16.52% -4.16%
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Middlesex
Permanent IT job ads with a match in the
Job Titles category
321 443 459
As % of all permanent IT jobs located in Middlesex 95.54% 95.27% 96.43%
Number of salaries quoted 233 278 389
Average salary £50,000 £45,000 £47,500
Average salary % change year-on-year
+11.11% -5.26%
90% offered a salary of more than £31,500 £29,200 £32,500
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
South East

2nd Line Support
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Middlesex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Middlesex

2nd Line Support
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Middlesex region.

2nd Line Support Salary Trend in Middlesex

2nd Line Support
Top 26 Related IT Skills in Middlesex

For the 6 months to 28 July 2014, IT jobs across the Middlesex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 4 (100.00%) Windows
2 3 (75.00%) Active Directory
2 3 (75.00%) MS Office
3 2 (50.00%) Windows 7
3 2 (50.00%) ServiceNow
3 2 (50.00%) SCCM
3 2 (50.00%) Windows XP
4 1 (25.00%) MS Exchange
4 1 (25.00%) ADSL
4 1 (25.00%) DHCP
4 1 (25.00%) TCP/IP
4 1 (25.00%) VPN
4 1 (25.00%) DNS
4 1 (25.00%) Microsoft
4 1 (25.00%) Firewall
4 1 (25.00%) Wi-Fi
4 1 (25.00%) Migration
4 1 (25.00%) VMware
4 1 (25.00%) MCITP
4 1 (25.00%) Microsoft Certification
4 1 (25.00%) Apple
4 1 (25.00%) Blackberry
4 1 (25.00%) VMware Infrastructure
4 1 (25.00%) iPhone
4 1 (25.00%) Hyper-V
4 1 (25.00%) MCP

2nd Line Support
Top Related IT Skills in Middlesex by Category

For the 6 months to 28 July 2014, IT jobs across the Middlesex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) MS Exchange
Applications
1 3 (75.00%) MS Office
Communications & Networking
1 1 (25.00%) ADSL
1 1 (25.00%) DHCP
1 1 (25.00%) TCP/IP
1 1 (25.00%) VPN
1 1 (25.00%) DNS
1 1 (25.00%) Firewall
1 1 (25.00%) Wi-Fi
Miscellaneous
1 1 (25.00%) Blackberry
1 1 (25.00%) iPhone
Operating Systems
1 4 (100.00%) Windows
2 2 (50.00%) Windows 7
2 2 (50.00%) Windows XP
Processes & Methodologies
1 1 (25.00%) Migration
Qualifications
1 1 (25.00%) MCITP
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) MCP
System Software
1 3 (75.00%) Active Directory
2 1 (25.00%) VMware Infrastructure
2 1 (25.00%) Hyper-V
Systems Management
1 2 (50.00%) SCCM
Vendors
1 2 (50.00%) ServiceNow
2 1 (25.00%) Microsoft
2 1 (25.00%) VMware
2 1 (25.00%) Apple