The statistics below represent IT jobs advertised across the Middlesex region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 27 41 44
Rank change year-on-year
+14 +3
Permanent jobs requiring a 2nd Line Support 2 4 4
As % of all permanent IT jobs located in Middlesex 1.35% 1.13% 1.17%
As % of the Job Titles category 1.37% 1.16% 1.18%
Number of salaries quoted 2 4 4
Median salary £24,250 £25,000 £24,000
Median salary % change year-on-year
-3.00% +4.16%
UK excluding London median salary £25,500 £25,000 £24,500
% change year-on-year
+2.00% +2.04%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Middlesex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Middlesex
Permanent IT job ads with a match in the
Job Titles category
146 346 338
As % of all permanent IT jobs located in Middlesex 98.65% 97.46% 99.12%
Number of salaries quoted 123 273 232
Median salary £45,000 £52,500 £50,000
Median salary % change year-on-year
-14.28% +5.00%
90% offered a salary of more than £30,000 £35,000 £33,000
10% offered a salary of more than £62,400 £70,000 £67,500
UK excluding London median salary £41,543 £40,000 £40,000
% change year-on-year
+3.85% -

2nd Line Support
Jobs Demand Trend in Middlesex

The demand trend of job ads across the Middlesex region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Middlesex

2nd Line Support
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Middlesex region.

2nd Line Support Salary Trend in Middlesex

2nd Line Support Skill Set
Top 30 Related IT Skills in Middlesex

For the 6 months to 31 August 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Middlesex region featuring 2nd Line Support in the job title.

1 3 (60.00%) SQL
1 3 (60.00%) Windows
2 2 (40.00%) Veeam
2 2 (40.00%) Windows Server
2 2 (40.00%) Exchange Server 2010
2 2 (40.00%) Office 365
2 2 (40.00%) MS Exchange
2 2 (40.00%) Service Delivery
2 2 (40.00%) Microsoft
2 2 (40.00%) Active Directory
3 1 (20.00%) Citrix
3 1 (20.00%) Avaya
3 1 (20.00%) BizTalk Server
3 1 (20.00%) Symantec
3 1 (20.00%) Norton AntiVirus
3 1 (20.00%) Tomcat
3 1 (20.00%) CRM
3 1 (20.00%) SharePoint
3 1 (20.00%) VBScript
3 1 (20.00%) Oracle
3 1 (20.00%) WebLogic
3 1 (20.00%) IIS
3 1 (20.00%) ITIL
3 1 (20.00%) Disaster Recovery
3 1 (20.00%) Risk Management
3 1 (20.00%) VMware
3 1 (20.00%) Backup Exec
3 1 (20.00%) ADSL
3 1 (20.00%) Broadband
3 1 (20.00%) LAN

2nd Line Support Skill Set
Top Related IT Skills in Middlesex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) Exchange Server 2010
1 2 (40.00%) MS Exchange
2 1 (20.00%) BizTalk Server
2 1 (20.00%) Exchange Server 2007
2 1 (20.00%) Exchange Server 2013
2 1 (20.00%) IIS
2 1 (20.00%) SharePoint
2 1 (20.00%) SharePoint 2010
2 1 (20.00%) SharePoint 2013
2 1 (20.00%) Skype for Business
2 1 (20.00%) Tomcat
2 1 (20.00%) WebLogic
2 1 (20.00%) WebSphere
Business Applications
1 1 (20.00%) TrackWise
Cloud Services
1 2 (40.00%) Office 365
Communications & Networking
1 1 (20.00%) ADSL
1 1 (20.00%) Broadband
1 1 (20.00%) LAN
1 1 (20.00%) Skype
1 1 (20.00%) VoIP
1 1 (20.00%) VPN
Miscellaneous
1 1 (20.00%) User Experience
Operating Systems
1 3 (60.00%) Windows
2 2 (40.00%) Windows Server
3 1 (20.00%) Windows Server 2008
Processes & Methodologies
1 2 (40.00%) Service Delivery
2 1 (20.00%) Asset Management
2 1 (20.00%) CRM
2 1 (20.00%) Disaster Recovery
2 1 (20.00%) ITIL
2 1 (20.00%) Matrix Management
2 1 (20.00%) Matrix Organization
2 1 (20.00%) Problem Management
2 1 (20.00%) Risk Management
2 1 (20.00%) Supplier Management
Programming Languages
1 3 (60.00%) SQL
2 1 (20.00%) PowerShell
2 1 (20.00%) VBScript
Quality Assurance & Compliance
1 1 (20.00%) GxP
System Software
1 2 (40.00%) Active Directory
2 1 (20.00%) VMware Infrastructure
Systems Management
1 1 (20.00%) Backup Exec
1 1 (20.00%) Norton AntiVirus
1 1 (20.00%) SCCM
Vendors
1 2 (40.00%) Microsoft
1 2 (40.00%) Veeam
2 1 (20.00%) Avaya
2 1 (20.00%) Citrix
2 1 (20.00%) Kaspersky
2 1 (20.00%) Oracle
2 1 (20.00%) Symantec
2 1 (20.00%) VMware