The first table below looks at the demand for ITSM skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Middlesex region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 41 44 57
Rank change year-on-year
+3 +13
Permanent jobs citing ITSM 16 11 14
As % of all permanent IT jobs located in Middlesex 3.113% 2.144% 2.071%
As % of the Processes & Methodologies category 4.444% 2.723% 2.593%
Number of salaries quoted 12 7 9
Average salary £52,500 £55,000 £26,500
Average salary % change year-on-year
-4.54% +107.54%
UK excluding London average salary £45,000 £41,000 £40,500
% change year-on-year
+9.75% +1.23%
All Processes & Methodologies
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
360 404 540
As % of all permanent IT jobs located in Middlesex 70.04% 78.75% 79.88%
Number of salaries quoted 248 326 420
Average salary £45,000 £49,500 £50,000
Average salary % change year-on-year
-9.09% -1.00%
90% offered a salary of more than £35,000 £37,450 £32,500
10% offered a salary of more than £68,200 £70,000 £80,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
South East

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Middlesex ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Middlesex region.

Middlesex ITSM Salary Trend

ITSM
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITSM across the Middlesex region over the 3 months to 19 June 2013.

Middlesex ITSM Salary Histogram

ITSM
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Middlesex region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 19 (100.00%) Service Management
2 18 (94.74%) ITIL
3 16 (84.21%) Service Delivery
4 8 (42.11%) ITIL Certification
5 6 (31.58%) SLA
6 3 (15.79%) E-Commerce
7 2 (10.53%) Remedy
7 2 (10.53%) Configuration Management
7 2 (10.53%) Microsoft
7 2 (10.53%) Business Analysis
7 2 (10.53%) Knowledge Management
7 2 (10.53%) FrontRange
7 2 (10.53%) Retail
7 2 (10.53%) Asset Management
7 2 (10.53%) Altiris
7 2 (10.53%) MS Excel
7 2 (10.53%) Change Management
7 2 (10.53%) Business Development
7 2 (10.53%) COBIT
7 2 (10.53%) CMDB
7 2 (10.53%) Remedy ITSM
7 2 (10.53%) ITIL V3
7 2 (10.53%) Digital Media
7 2 (10.53%) Root Cause Analysis
8 1 (5.263%) User Acceptance Testing
8 1 (5.263%) QA
8 1 (5.263%) ServiceNow
8 1 (5.263%) Stakeholder Management
8 1 (5.263%) CMS
8 1 (5.263%) Marketing

ITSM
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Middlesex region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.263%) CMS
1 1 (5.263%) IIS
Applications
1 2 (10.53%) MS Excel
Business Applications
1 2 (10.53%) Remedy ITSM
Communications & Networking
1 1 (5.263%) Broadband
General
1 2 (10.53%) Retail
2 1 (5.263%) Marketing
Job Titles
1 10 (52.63%) Service Manager
2 5 (26.32%) Services Delivery Manager
2 5 (26.32%) Delivery Manager
3 4 (21.05%) Transition Manager
3 4 (21.05%) Service Transition Manager
4 3 (15.79%) Consultant
5 2 (10.53%) Service Transition Specialist
6 1 (5.263%) Solutions Consultant
6 1 (5.263%) Technical Manager
6 1 (5.263%) Technical Services Manager
6 1 (5.263%) Business Analyst
6 1 (5.263%) Analyst
6 1 (5.263%) Account Manager
6 1 (5.263%) Process Consultant
Miscellaneous
1 2 (10.53%) CMDB
1 2 (10.53%) Digital Media
Operating Systems
1 1 (5.263%) Windows
1 1 (5.263%) Linux
Processes & Methodologies
1 19 (100.00%) Service Management
2 18 (94.74%) ITIL
3 16 (84.21%) Service Delivery
4 3 (15.79%) E-Commerce
5 2 (10.53%) Configuration Management
5 2 (10.53%) Business Analysis
5 2 (10.53%) Knowledge Management
5 2 (10.53%) Asset Management
5 2 (10.53%) Change Management
5 2 (10.53%) Business Development
5 2 (10.53%) ITIL V3
5 2 (10.53%) Root Cause Analysis
6 1 (5.263%) User Acceptance Testing
6 1 (5.263%) Stakeholder Management
6 1 (5.263%) Web Development
6 1 (5.263%) Project Management
Programming Languages
1 1 (5.263%) JavaScript
Qualifications
1 8 (42.11%) ITIL Certification
Quality Assurance & Compliance
1 6 (31.58%) SLA
2 2 (10.53%) COBIT
3 1 (5.263%) QA
Vendors
1 2 (10.53%) Remedy
1 2 (10.53%) Microsoft
1 2 (10.53%) FrontRange
1 2 (10.53%) Altiris
2 1 (5.263%) ServiceNow
2 1 (5.263%) Sun
2 1 (5.263%) Symantec
Middlesex
An Applications Service Delivery Lead is required by this major global corporation to take the responsibility ensuring the business get the appropriate levels of Service Delivery across their...
Lorien Resourcing
Salary: £50000 - £55000 per annum + Bonus + Excellent Benefits
Posted: 18 June 2013