The table below looks at the statistics for ITSM skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 36 42 45
Rank change year-on-year
+6 +3
Permanent jobs citing ITSM 2 4 15
As % of all permanent IT jobs located in Middlesex 0.77% 1.20% 2.88%
As % of the Processes & Methodologies category 0.90% 1.69% 3.69%
Number of salaries quoted 0 3 10
Average salary - £42,500 £52,500
Average salary % change year-on-year
- -19.04%
UK excluding London average salary £45,000 £50,000 £45,000
% change year-on-year
-10.00% +11.11%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
221 236 407
As % of all permanent IT jobs located in Middlesex 85.00% 70.87% 78.12%
Number of salaries quoted 120 187 312
Average salary £51,000 £47,500 £45,000
Average salary % change year-on-year
+7.36% +5.55%
90% offered a salary of more than £34,000 £33,000 £35,000
10% offered a salary of more than £65,000 £70,000 £65,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Middlesex

ITSM
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Middlesex region.

ITSM Salary Trend in Middlesex

ITSM
Top 19 Related IT Skills in Middlesex

For the 6 months to 29 May 2015, IT jobs across the Middlesex region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 5 (100.00%) ITIL
1 5 (100.00%) CRM
1 5 (100.00%) Service Management
2 3 (60.00%) Service Delivery
2 3 (60.00%) SQL
2 3 (60.00%) Technical Architecture
2 3 (60.00%) SaaS
2 3 (60.00%) Enterprise Software
2 3 (60.00%) Analytical Skills
3 2 (40.00%) Middleware
3 2 (40.00%) SAP Basis
3 2 (40.00%) Billing
3 2 (40.00%) SAP
4 1 (20.00%) HP
4 1 (20.00%) Telecoms
4 1 (20.00%) SAP CRM
4 1 (20.00%) SAP XI
4 1 (20.00%) Performance Management
4 1 (20.00%) Coaching

ITSM
Top Related IT Skills in Middlesex by Category

For the 6 months to 29 May 2015, IT jobs across the Middlesex region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
1 1 (20.00%) SAP CRM
Cloud Services
1 3 (60.00%) SaaS
General
1 2 (40.00%) Billing
2 1 (20.00%) Telecoms
Job Titles
1 3 (60.00%) Consultant
2 2 (40.00%) SAP Manager
2 2 (40.00%) Applications Consultant
2 2 (40.00%) Delivery Manager
2 2 (40.00%) SAP Basis Manager
3 1 (20.00%) AWS Consultant
Libraries, Frameworks & Software Standards
1 2 (40.00%) Middleware
1 2 (40.00%) SAP Basis
2 1 (20.00%) SAP XI
Miscellaneous
1 3 (60.00%) Enterprise Software
1 3 (60.00%) Analytical Skills
Processes & Methodologies
1 5 (100.00%) ITIL
1 5 (100.00%) CRM
1 5 (100.00%) Service Management
2 3 (60.00%) Service Delivery
2 3 (60.00%) Technical Architecture
3 1 (20.00%) Performance Management
3 1 (20.00%) Coaching
Programming Languages
1 3 (60.00%) SQL
Vendors
1 2 (40.00%) SAP
2 1 (20.00%) HP