The first table below looks at the demand for ITSM skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Middlesex region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 45 43 43
Rank change year-on-year
-2 0
Permanent jobs citing ITSM 1 13 13
As % of all permanent IT jobs located in Middlesex 0.29% 2.57% 2.68%
As % of the Processes & Methodologies category 0.40% 3.53% 3.40%
Number of salaries quoted 1 10 7
Average salary £35,000 £52,500 £55,000
Average salary % change year-on-year
-33.33% -4.54%
UK excluding London average salary £45,000 £43,000 £40,000
% change year-on-year
+4.65% +7.50%
Processes & Methodologies Category
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
248 368 382
As % of all permanent IT jobs located in Middlesex 71.68% 72.87% 78.76%
Number of salaries quoted 172 230 312
Average salary £47,500 £45,000 £55,000
Average salary % change year-on-year
+5.55% -18.18%
90% offered a salary of more than £33,000 £34,200 £37,500
10% offered a salary of more than £65,000 £80,000 £65,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
ITSM
South East

ITSM
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Middlesex

ITSM
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Middlesex region.

ITSM Salary Trend in Middlesex

ITSM
Top 30 Related IT Skills in Middlesex

For the 6 months to 11 July 2014, IT jobs across the Middlesex region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 5 (83.33%) Service Management
2 3 (50.00%) Service Delivery
2 3 (50.00%) ITIL
3 2 (33.33%) SLA
3 2 (33.33%) SQL
3 2 (33.33%) SQL Server
3 2 (33.33%) SOAP
3 2 (33.33%) Web Services
3 2 (33.33%) XML
3 2 (33.33%) Logistics
3 2 (33.33%) Release Management
4 1 (16.67%) PHP5
4 1 (16.67%) Multithreading
4 1 (16.67%) Android
4 1 (16.67%) Core Animation
4 1 (16.67%) Apple iOS
4 1 (16.67%) REST
4 1 (16.67%) SQL Server 2012
4 1 (16.67%) Mobile App
4 1 (16.67%) Software Engineering
4 1 (16.67%) Supplier Management
4 1 (16.67%) Ajax
4 1 (16.67%) Animation
4 1 (16.67%) JSON
4 1 (16.67%) Remedy ITSM
4 1 (16.67%) Telecoms
4 1 (16.67%) MySQL
4 1 (16.67%) Oracle
4 1 (16.67%) Java
4 1 (16.67%) PHP

ITSM
Top Related IT Skills in Middlesex by Category

For the 6 months to 11 July 2014, IT jobs across the Middlesex region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
1 1 (16.67%) Remedy ITSM
Database & Business Intelligence
1 2 (33.33%) SQL Server
2 1 (16.67%) SQL Server 2012
2 1 (16.67%) MySQL
General
1 1 (16.67%) Telecoms
Job Titles
1 2 (33.33%) Service Manager
2 1 (16.67%) Senior Software Engineer
2 1 (16.67%) Technical Account Manager
2 1 (16.67%) Technical Manager
2 1 (16.67%) Pre Sales Consultant
2 1 (16.67%) Delivery Manager
2 1 (16.67%) Technical Pre Sales Consultant
2 1 (16.67%) Senior Service Manager
2 1 (16.67%) Head of Service Delivery
2 1 (16.67%) Development Engineer
2 1 (16.67%) Senior Development Engineer
2 1 (16.67%) Mobile Software Engineer
2 1 (16.67%) Software Engineer
2 1 (16.67%) Developer
2 1 (16.67%) Consultant
2 1 (16.67%) Account Manager
2 1 (16.67%) Applications Developer
2 1 (16.67%) Sales Consultant
2 1 (16.67%) Senior Manager
2 1 (16.67%) Technical Consultant
Libraries, Frameworks & Software Standards
1 2 (33.33%) SOAP
1 2 (33.33%) Web Services
1 2 (33.33%) XML
2 1 (16.67%) Ajax
2 1 (16.67%) JSON
2 1 (16.67%) Core Animation
2 1 (16.67%) REST
Miscellaneous
1 1 (16.67%) Animation
1 1 (16.67%) Mobile App
Operating Systems
1 1 (16.67%) Android
1 1 (16.67%) Apple iOS
Processes & Methodologies
1 5 (83.33%) Service Management
2 3 (50.00%) Service Delivery
2 3 (50.00%) ITIL
3 2 (33.33%) Release Management
3 2 (33.33%) Logistics
4 1 (16.67%) Software Engineering
4 1 (16.67%) Supplier Management
4 1 (16.67%) Multithreading
Programming Languages
1 2 (33.33%) SQL
2 1 (16.67%) PHP5
2 1 (16.67%) Java
2 1 (16.67%) PHP
Qualifications
1 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 2 (33.33%) SLA
Vendors
1 1 (16.67%) Oracle
1 1 (16.67%) BMC
1 1 (16.67%) Remedy