The table below looks at the statistics for ITSM skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 26 31 -
Rank change year-on-year
+5 -
Permanent jobs citing ITSM 2 6 0
As % of all permanent IT jobs located in Middlesex 1.04% 2.05% -
As % of the Processes & Methodologies category 1.49% 3.11% -
Number of salaries quoted 2 6 0
Average salary £42,500 £47,500 -
Average salary % change year-on-year
-10.52% -
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
134 193 329
As % of all permanent IT jobs located in Middlesex 69.79% 66.10% 84.36%
Number of salaries quoted 129 142 259
Average salary £56,250 £50,000 £55,000
Average salary % change year-on-year
+12.50% -9.09%
90% offered a salary of more than £40,000 £34,000 £28,500
10% offered a salary of more than £80,000 £70,000 £65,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Middlesex

ITSM
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Middlesex region.

ITSM Salary Trend in Middlesex

ITSM
Top 15 Related IT Skills in Middlesex

For the 6 months to 5 February 2016, IT jobs across the Middlesex region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 2 (100.00%) ITIL
1 2 (100.00%) TCP/IP
1 2 (100.00%) Microsoft
1 2 (100.00%) Remedy
1 2 (100.00%) Configuration Management
1 2 (100.00%) Service Management
1 2 (100.00%) Service Delivery
1 2 (100.00%) Change Management
1 2 (100.00%) Management Information System
1 2 (100.00%) AS400
1 2 (100.00%) Data Analysis
1 2 (100.00%) CMDB
1 2 (100.00%) Remedy ITSM
1 2 (100.00%) iSeries
1 2 (100.00%) ServiceNow

ITSM
Top Related IT Skills in Middlesex by Category

For the 6 months to 5 February 2016, IT jobs across the Middlesex region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
1 2 (100.00%) Remedy ITSM
Communications & Networking
1 2 (100.00%) TCP/IP
Miscellaneous
1 2 (100.00%) AS400
1 2 (100.00%) CMDB
1 2 (100.00%) iSeries
1 2 (100.00%) Management Information System
Processes & Methodologies
1 2 (100.00%) Change Management
1 2 (100.00%) Configuration Management
1 2 (100.00%) Data Analysis
1 2 (100.00%) ITIL
1 2 (100.00%) Service Delivery
1 2 (100.00%) Service Management
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) Remedy
1 2 (100.00%) ServiceNow