The table below looks at the statistics for CRM skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 12 20 18
Rank change year-on-year
+8 -2
Permanent jobs citing CRM 21 3 18
As % of all permanent IT jobs located in the Midlands 11.35% 2.31% 6.82%
As % of the Processes & Methodologies category 12.35% 2.73% 8.96%
Number of salaries quoted 16 3 17
Average salary £70,000 £65,000 £72,500
Average salary % change year-on-year
+7.69% -10.34%
UK excluding London average salary £42,500 £42,500 £42,500
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
170 110 201
As % of all permanent IT jobs located in the Midlands 91.89% 84.62% 76.14%
Number of salaries quoted 142 56 146
Average salary £60,000 £47,500 £45,000
Average salary % change year-on-year
+26.31% +5.55%
90% offered a salary of more than £42,000 £35,500 £37,500
10% offered a salary of more than £80,000 £72,500 £65,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

CRM
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the Midlands

CRM
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Midlands region.

CRM Salary Trend in the Midlands

CRM
Salary Histogram in the Midlands

This chart provides a salary histogram for IT jobs citing CRM across the Midlands region over the 3 months to 2 September 2015.

CRM Salary Histogram in the Midlands

CRM
Top 30 Related IT Skills in the Midlands

For the 6 months to 2 September 2015, IT jobs across the Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 37 (75.51%) Microsoft
2 35 (71.43%) MS Excel
3 24 (48.98%) ERP
3 24 (48.98%) Business Intelligence
4 23 (46.94%) SAP
5 22 (44.90%) Manufacturing
6 18 (36.73%) Project Management
6 18 (36.73%) SQL
6 18 (36.73%) Retail
7 17 (34.69%) Change Management
8 16 (32.65%) Salesforce.com
8 16 (32.65%) SAP ERP
9 15 (30.61%) SaaS
9 15 (30.61%) Games
9 15 (30.61%) Oracle
9 15 (30.61%) SAP Certification
9 15 (30.61%) Data Centre
9 15 (30.61%) Data Centre Operations
10 14 (28.57%) SDLC
10 14 (28.57%) SAP HANA
10 14 (28.57%) Analytical Skills
11 13 (26.53%) Java
12 12 (24.49%) Agile Software Development
13 11 (22.45%) KANA
13 11 (22.45%) IVR
13 11 (22.45%) Knowledge Management
13 11 (22.45%) MS PowerPoint
13 11 (22.45%) Product Management
13 11 (22.45%) Requirements Analysis
13 11 (22.45%) Dynamics CRM

CRM
Top Related IT Skills in the Midlands by Category

For the 6 months to 2 September 2015, IT jobs across the Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.04%) SharePoint
1 1 (2.04%) CICS
Applications
1 35 (71.43%) MS Excel
2 11 (22.45%) MS Visio
2 11 (22.45%) MS PowerPoint
Business Applications
1 16 (32.65%) SAP ERP
2 11 (22.45%) Dynamics CRM
3 7 (14.29%) Dynamics NAV
4 6 (12.24%) SAP SD
5 5 (10.20%) SAP CRM
6 4 (8.16%) SAP QM
6 4 (8.16%) SAP PP
6 4 (8.16%) SAP MII
7 2 (4.08%) Dynamics AX
7 2 (4.08%) SAP HCM
7 2 (4.08%) Oracle ERP
7 2 (4.08%) SAP Retail
7 2 (4.08%) SAP MM
8 1 (2.04%) SAP SM
8 1 (2.04%) ResourceLink
Cloud Services
1 15 (30.61%) SaaS
Communications & Networking
1 11 (22.45%) CTI
Database & Business Intelligence
1 14 (28.57%) SAP HANA
2 1 (2.04%) mvBase
2 1 (2.04%) Big Data
2 1 (2.04%) OpenQM
2 1 (2.04%) MySQL
2 1 (2.04%) DB2
2 1 (2.04%) SAP BW
Development Applications
1 8 (16.33%) PowerDesigner
2 1 (2.04%) TestPartner
General
1 22 (44.90%) Manufacturing
2 18 (36.73%) Retail
3 15 (30.61%) Games
4 9 (18.37%) Aerospace
5 8 (16.33%) Back Office
6 7 (14.29%) Billing
7 3 (6.12%) Marketing
8 2 (4.08%) Telecoms
8 2 (4.08%) Automotive
8 2 (4.08%) Pharmaceutical
9 1 (2.04%) Advertising
Job Titles
1 21 (42.86%) Consultant
2 11 (22.45%) Solutions Designer
2 11 (22.45%) SAP Consultant
2 11 (22.45%) Designer
3 5 (10.20%) CRM Consultant
4 4 (8.16%) Integration Consultant
4 4 (8.16%) Management Consultant
5 3 (6.12%) SAP Manager
5 3 (6.12%) Dynamics CRM Consultant
6 2 (4.08%) Microsoft CRM Consultant
6 2 (4.08%) Microsoft Consultant
6 2 (4.08%) Business Consultant
6 2 (4.08%) Sales Manager
6 2 (4.08%) Oracle Consultant
6 2 (4.08%) Functional Consultant
6 2 (4.08%) SAP CRM Consultant
7 1 (2.04%) Project Manager
7 1 (2.04%) Systems Tester
7 1 (2.04%) IT Support Analyst
7 1 (2.04%) Tester
Libraries, Frameworks & Software Standards
1 11 (22.45%) HTML
1 11 (22.45%) CSS
1 11 (22.45%) SOAP
1 11 (22.45%) XML
1 11 (22.45%) XSLT
1 11 (22.45%) JSON
1 11 (22.45%) REST
2 2 (4.08%) Middleware
3 1 (2.04%) Web Services
Miscellaneous
1 15 (30.61%) Data Centre
2 14 (28.57%) Analytical Skills
3 11 (22.45%) IVR
4 8 (16.33%) User Experience
5 5 (10.20%) Management Information System
6 2 (4.08%) Replication
7 1 (2.04%) Mathematics
7 1 (2.04%) Computer Science
7 1 (2.04%) Foreign Exchange (FX)
Operating Systems
1 2 (4.08%) Windows
2 1 (2.04%) Linux
Processes & Methodologies
1 24 (48.98%) Business Intelligence
1 24 (48.98%) ERP
2 18 (36.73%) Project Management
3 17 (34.69%) Change Management
4 15 (30.61%) Data Centre Operations
5 14 (28.57%) SDLC
6 12 (24.49%) Agile Software Development
7 11 (22.45%) Knowledge Management
7 11 (22.45%) SOA
7 11 (22.45%) Service Management
7 11 (22.45%) UML
7 11 (22.45%) Requirements Analysis
7 11 (22.45%) Product Management
7 11 (22.45%) Coaching
7 11 (22.45%) Software Delivery
7 11 (22.45%) User Stories
8 9 (18.37%) SAP Implementation
9 8 (16.33%) Lean Manufacturing
10 7 (14.29%) Analytics
11 5 (10.20%) Business Analytics
Programming Languages
1 18 (36.73%) SQL
2 13 (26.53%) Java
3 11 (22.45%) JavaScript
4 2 (4.08%) ABAP
5 1 (2.04%) Fortran
5 1 (2.04%) COBOL
Qualifications
1 15 (30.61%) SAP Certification
2 2 (4.08%) MBA
3 1 (2.04%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (2.04%) QA
Vendors
1 37 (75.51%) Microsoft
2 23 (46.94%) SAP
3 16 (32.65%) Salesforce.com
4 15 (30.61%) Oracle
5 11 (22.45%) KANA
6 5 (10.20%) IBM
6 5 (10.20%) TARGIT
7 2 (4.08%) hybris
7 2 (4.08%) ATG
8 1 (2.04%) HP
8 1 (2.04%) JD Edwards
8 1 (2.04%) jBASE
8 1 (2.04%) Northgate
8 1 (2.04%) Infor
Midlands
Nigel Frank International Limited - Newcastle
Salary: £30000 - £40000 per annum
Posted: 9 days ago