The table below looks at the statistics for CRM skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 14 11 19
Rank change year-on-year
-3 +8
Permanent jobs citing CRM 4 24 18
As % of all permanent IT jobs located in the Midlands 3.77% 9.96% 8.11%
As % of the Processes & Methodologies category 4.65% 13.04% 12.50%
Number of salaries quoted 4 23 10
Average salary £57,500 £72,500 £47,500
Average salary % change year-on-year
-20.68% +52.63%
UK excluding London average salary £42,500 £42,500 £42,500
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
86 184 144
As % of all permanent IT jobs located in the Midlands 81.13% 76.35% 64.86%
Number of salaries quoted 52 138 97
Average salary £50,000 £50,000 £50,000
90% offered a salary of more than £35,000 £37,500 £37,500
10% offered a salary of more than £67,500 £75,000 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the Midlands

CRM
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Midlands region.

CRM Salary Trend in the Midlands

CRM
Salary Histogram in the Midlands

This chart provides a salary histogram for IT jobs citing CRM across the Midlands region over the 3 months to 1 October 2014.

CRM Salary Histogram in the Midlands

CRM
Top 30 Related IT Skills in the Midlands

For the 6 months to 1 October 2014, IT jobs across the Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 7 (46.67%) ERP
2 6 (40.00%) Project Management
3 5 (33.33%) SAP
3 5 (33.33%) Finance
4 4 (26.67%) Retail
4 4 (26.67%) Logistics
4 4 (26.67%) Business Analysis
4 4 (26.67%) Oracle BI EE
4 4 (26.67%) Oracle EBS R12
4 4 (26.67%) SQL
4 4 (26.67%) PRINCE2
4 4 (26.67%) Oracle
4 4 (26.67%) Oracle EBS
5 3 (20.00%) SAP CRM
5 3 (20.00%) Oracle Payroll
5 3 (20.00%) E-Commerce
5 3 (20.00%) Business Intelligence
5 3 (20.00%) SC Cleared
5 3 (20.00%) Security Cleared
5 3 (20.00%) Oracle iRecruitment
6 2 (13.33%) Dynamics CRM
6 2 (13.33%) Oracle HRMS
6 2 (13.33%) Social Media
6 2 (13.33%) B2B
6 2 (13.33%) B2C
6 2 (13.33%) Telecoms
7 1 (6.67%) Enterprise Software
7 1 (6.67%) Oracle BI Publisher
7 1 (6.67%) Workflow
7 1 (6.67%) Practice Management

CRM
Top Related IT Skills in the Midlands by Category

For the 6 months to 1 October 2014, IT jobs across the Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) Oracle Workflow
Business Applications
1 4 (26.67%) Oracle EBS R12
1 4 (26.67%) Oracle EBS
2 3 (20.00%) SAP CRM
2 3 (20.00%) Oracle Payroll
2 3 (20.00%) Oracle iRecruitment
3 2 (13.33%) Dynamics CRM
3 2 (13.33%) Oracle HRMS
4 1 (6.67%) Oracle iProcurement
4 1 (6.67%) SAP Business One
4 1 (6.67%) Dynamics AX
4 1 (6.67%) Dynamics GP
4 1 (6.67%) Dynamics NAV
Database & Business Intelligence
1 4 (26.67%) Oracle BI EE
2 1 (6.67%) Oracle BI Publisher
2 1 (6.67%) Data Warehouse
General
1 5 (33.33%) Finance
2 4 (26.67%) Retail
3 2 (13.33%) Telecoms
Job Titles
1 5 (33.33%) Consultant
1 5 (33.33%) Project Manager
2 4 (26.67%) Oracle Consultant
2 4 (26.67%) PRINCE2 Project Manager
3 3 (20.00%) Oracle HR Consultant
4 2 (13.33%) SAP Architect
4 2 (13.33%) SAP Solutions Architect
4 2 (13.33%) Oracle HRMS Consultant
4 2 (13.33%) CRM Architect
4 2 (13.33%) Solutions Architect
4 2 (13.33%) Architect
4 2 (13.33%) CRM Solutions Architect
5 1 (6.67%) Technical Consultant
5 1 (6.67%) Procurement Consultant
5 1 (6.67%) SAP CRM Consultant
5 1 (6.67%) SAP Consultant
5 1 (6.67%) Senior Technical Consultant
5 1 (6.67%) SAP Trainer
5 1 (6.67%) Trainer
5 1 (6.67%) Business Analyst
Libraries, Frameworks & Software Standards
1 1 (6.67%) XML
Miscellaneous
1 2 (13.33%) Social Media
2 1 (6.67%) Enterprise Software
Processes & Methodologies
1 7 (46.67%) ERP
2 6 (40.00%) Project Management
3 4 (26.67%) Logistics
3 4 (26.67%) Business Analysis
3 4 (26.67%) PRINCE2
4 3 (20.00%) E-Commerce
4 3 (20.00%) Business Intelligence
5 2 (13.33%) B2B
5 2 (13.33%) B2C
6 1 (6.67%) Workflow
6 1 (6.67%) Practice Management
6 1 (6.67%) EAM
6 1 (6.67%) ITIL
6 1 (6.67%) Requirements Analysis
6 1 (6.67%) Migration
6 1 (6.67%) Stakeholder Management
Programming Languages
1 4 (26.67%) SQL
2 1 (6.67%) ABAP
Qualifications
1 3 (20.00%) SC Cleared
1 3 (20.00%) Security Cleared
Vendors
1 5 (33.33%) SAP
2 4 (26.67%) Oracle
3 1 (6.67%) Pegasus
3 1 (6.67%) Sage
3 1 (6.67%) Infor
3 1 (6.67%) NetSuite