The table below looks at the statistics for CRM skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 7 14 27
Rank change year-on-year
+7 +13
Permanent jobs citing CRM 34 10 2
As % of all permanent IT jobs located in the Midlands 17.71% 7.25% 0.78%
As % of the Processes & Methodologies category 19.88% 9.09% 1.01%
Number of salaries quoted 17 8 2
Average salary £60,500 £45,000 £67,500
Average salary % change year-on-year
+34.44% -33.33%
90% offered a salary of more than £48,500 £45,000 £63,500
10% offered a salary of more than £82,000 £53,250 £71,500
UK excluding London average salary £42,500 £45,000 £40,000
% change year-on-year
-5.55% +12.50%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
171 110 199
As % of all permanent IT jobs located in the Midlands 89.06% 79.71% 77.43%
Number of salaries quoted 136 68 140
Average salary £55,000 £45,000 £50,000
Average salary % change year-on-year
+22.22% -10.00%
90% offered a salary of more than £37,000 £35,000 £35,000
10% offered a salary of more than £85,000 £77,500 £55,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

CRM
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the Midlands

CRM
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Midlands region.

CRM Salary Trend in the Midlands

CRM
Salary Histogram in the Midlands

This chart provides a salary histogram for IT jobs citing CRM across the Midlands region over the 3 months to 3 July 2015.

CRM Salary Histogram in the Midlands

CRM
Top 30 Related IT Skills in the Midlands

For the 6 months to 3 July 2015, IT jobs across the Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 39 (76.47%) Microsoft
2 38 (74.51%) MS Excel
3 29 (56.86%) Business Intelligence
4 28 (54.90%) SAP
5 27 (52.94%) Manufacturing
6 26 (50.98%) ERP
7 25 (49.02%) Project Management
8 24 (47.06%) Retail
9 23 (45.10%) Change Management
10 22 (43.14%) Salesforce.com
11 21 (41.18%) Games
11 21 (41.18%) SAP Certification
11 21 (41.18%) SaaS
11 21 (41.18%) Data Centre
11 21 (41.18%) Data Centre Operations
12 20 (39.22%) Analytical Skills
13 18 (35.29%) SAP ERP
14 16 (31.37%) SAP HANA
15 14 (27.45%) Service Management
16 13 (25.49%) Dynamics CRM
17 11 (21.57%) SAP Implementation
17 11 (21.57%) Aerospace
18 9 (17.65%) SQL
18 9 (17.65%) Oracle
18 9 (17.65%) Billing
19 8 (15.69%) Lean Manufacturing
19 8 (15.69%) SAP SD
19 8 (15.69%) PowerDesigner
19 8 (15.69%) Back Office
19 8 (15.69%) User Experience

CRM
Top Related IT Skills in the Midlands by Category

For the 6 months to 3 July 2015, IT jobs across the Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.96%) CICS
Applications
1 38 (74.51%) MS Excel
2 4 (7.84%) MS Visio
2 4 (7.84%) MS PowerPoint
Business Applications
1 18 (35.29%) SAP ERP
2 13 (25.49%) Dynamics CRM
3 8 (15.69%) SAP SD
4 7 (13.73%) SAP CRM
5 5 (9.80%) Dynamics NAV
6 4 (7.84%) SAP MII
6 4 (7.84%) SAP QM
6 4 (7.84%) SAP PP
7 2 (3.92%) SAP Retail
7 2 (3.92%) SAP MM
7 2 (3.92%) Oracle ERP
7 2 (3.92%) SAP HCM
8 1 (1.96%) Dynamics AX
8 1 (1.96%) Oracle EBS
8 1 (1.96%) SAP SM
Cloud Services
1 21 (41.18%) SaaS
2 1 (1.96%) Google Analytics
Communications & Networking
1 4 (7.84%) CTI
Database & Business Intelligence
1 16 (31.37%) SAP HANA
2 1 (1.96%) mvBase
2 1 (1.96%) OpenQM
2 1 (1.96%) DB2
2 1 (1.96%) Oracle Reports
Development Applications
1 8 (15.69%) PowerDesigner
2 1 (1.96%) Oracle Forms
General
1 27 (52.94%) Manufacturing
2 24 (47.06%) Retail
3 21 (41.18%) Games
4 11 (21.57%) Aerospace
5 9 (17.65%) Billing
6 8 (15.69%) Back Office
7 3 (5.88%) Marketing
8 2 (3.92%) Telecoms
8 2 (3.92%) Automotive
8 2 (3.92%) Pharmaceutical
9 1 (1.96%) Finance
Job Titles
1 29 (56.86%) Consultant
2 15 (29.41%) SAP Consultant
3 11 (21.57%) CRM Consultant
4 7 (13.73%) Dynamics CRM Consultant
5 4 (7.84%) SAP CRM Consultant
5 4 (7.84%) Integration Consultant
5 4 (7.84%) Microsoft Consultant
5 4 (7.84%) Designer
5 4 (7.84%) Microsoft CRM Consultant
5 4 (7.84%) Management Consultant
5 4 (7.84%) Solutions Designer
5 4 (7.84%) Functional Consultant
6 3 (5.88%) Developer
6 3 (5.88%) Sales Consultant
6 3 (5.88%) Technical Consultant
6 3 (5.88%) CRM Technical Consultant
6 3 (5.88%) Technical Developer
6 3 (5.88%) CRM Developer
6 3 (5.88%) Dynamics CRM Developer
7 2 (3.92%) SAP Manager
Libraries, Frameworks & Software Standards
1 5 (9.80%) CSS
1 5 (9.80%) HTML
2 4 (7.84%) JSON
2 4 (7.84%) REST
2 4 (7.84%) SOAP
2 4 (7.84%) XML
2 4 (7.84%) XSLT
3 3 (5.88%) .NET
4 2 (3.92%) Middleware
Miscellaneous
1 21 (41.18%) Data Centre
2 20 (39.22%) Analytical Skills
3 8 (15.69%) User Experience
4 5 (9.80%) Management Information System
5 4 (7.84%) IVR
6 3 (5.88%) Foreign Exchange (FX)
7 2 (3.92%) Replication
8 1 (1.96%) Mathematics
8 1 (1.96%) Computer Science
8 1 (1.96%) Social Media
Operating Systems
1 1 (1.96%) Windows
Processes & Methodologies
1 29 (56.86%) Business Intelligence
2 26 (50.98%) ERP
3 25 (49.02%) Project Management
4 23 (45.10%) Change Management
5 21 (41.18%) Data Centre Operations
6 14 (27.45%) Service Management
7 11 (21.57%) SAP Implementation
8 8 (15.69%) Lean Manufacturing
9 7 (13.73%) Analytics
10 5 (9.80%) SDLC
10 5 (9.80%) Agile Software Development
11 4 (7.84%) Document Management
11 4 (7.84%) SOA
11 4 (7.84%) Quality Management
11 4 (7.84%) UML
11 4 (7.84%) Kanban
11 4 (7.84%) CAPA
11 4 (7.84%) Product Management
11 4 (7.84%) Capacity Planning
11 4 (7.84%) Requirements Analysis
Programming Languages
1 9 (17.65%) SQL
2 6 (11.76%) Java
3 5 (9.80%) JavaScript
4 4 (7.84%) ABAP
5 1 (1.96%) Fortran
5 1 (1.96%) COBOL
Qualifications
1 21 (41.18%) SAP Certification
2 2 (3.92%) MBA
3 1 (1.96%) PRINCE2 Certification
Vendors
1 39 (76.47%) Microsoft
2 28 (54.90%) SAP
3 22 (43.14%) Salesforce.com
4 9 (17.65%) Oracle
5 5 (9.80%) IBM
6 4 (7.84%) KANA
6 4 (7.84%) TARGIT
7 2 (3.92%) hybris
7 2 (3.92%) ATG
8 1 (1.96%) jBASE
8 1 (1.96%) Google
8 1 (1.96%) Infor
Midlands
EMBS- People Transfer
Salary: £18k - 25k per year + Pension, Medical, 36 hols
Posted: 2 days ago
Midlands
Nigel Frank International Ltd
Salary: £30000 - £35000 per annum + bonus, training fund, certifications
Posted: 4 days ago
Midlands
Nicoll Curtin
Salary: £48000.00 - £65000.00 per annum
Posted: 5 days ago
Midlands
Cordant Group PLC
Salary: Benefits
Posted: 6 days ago