The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Customer Engagement
Rank - 28 20
Permanent jobs citing Customer Engagement 0 1 11
As % of all permanent IT jobs located in the Midlands - 0.54% 5.21%
As % of the Processes & Methodologies category - 0.75% 6.75%
Number of salaries quoted 0 1 1
Average salary - £45,000 £85,000
Average salary % change year-on-year
- -47.05%
UK excluding London average salary £50,000 £47,500 £51,400
% change year-on-year
+5.26% -7.58%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
80 133 163
As % of all permanent IT jobs located in the Midlands 80.81% 72.28% 77.25%
Number of salaries quoted 59 100 100
Average salary £55,000 £45,000 £50,000
Average salary % change year-on-year
+22.22% -10.00%
90% offered a salary of more than £37,500 £32,000 £35,000
10% offered a salary of more than £67,500 £75,000 £70,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Engagement
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the Midlands

Customer Engagement
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Midlands region.

Customer Engagement Salary Trend in the Midlands