The first table below looks at the demand for SLA skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Midlands region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 16 33 40
Rank change year-on-year
+17 +7
Permanent jobs citing SLA 5 3 1
As % of all permanent IT jobs located in the Midlands 3.70% 1.03% 0.41%
As % of the Quality Assurance & Compliance category 22.73% 20.00% 7.69%
Number of salaries quoted 5 2 1
Average salary £47,000 £43,750 £70,000
Average salary % change year-on-year
+7.42% -37.50%
UK excluding London average salary £34,000 £37,250 £35,000
% change year-on-year
-8.72% +6.42%
Quality Assurance & Compliance Category
Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
22 15 13
As % of all permanent IT jobs located in the Midlands 16.30% 5.15% 5.35%
Number of salaries quoted 11 13 8
Average salary £47,500 £47,500 £50,000
Average salary % change year-on-year
- -5.00%
UK excluding London average salary £40,000 £40,000 £42,500
% change year-on-year
- -5.88%
SLA
England

SLA
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the Midlands

SLA
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Midlands region.

SLA Salary Trend in the Midlands

SLA
Top 30 Related IT Skills in the Midlands

For the 6 months to 29 July 2014, IT jobs across the Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 5 (33.33%) Windows
1 5 (33.33%) MS Excel
1 5 (33.33%) Microsoft
2 4 (26.67%) Service Management
2 4 (26.67%) Service Delivery
2 4 (26.67%) ITIL
2 4 (26.67%) ITSM
3 3 (20.00%) SCCM
3 3 (20.00%) Cisco PIX
3 3 (20.00%) SC Cleared
3 3 (20.00%) Security Cleared
3 3 (20.00%) Cisco ASA
3 3 (20.00%) Windows Server 2008
3 3 (20.00%) Cacti
3 3 (20.00%) XenApp
3 3 (20.00%) XenDesktop
3 3 (20.00%) Customer Engagement
3 3 (20.00%) SolarWinds
3 3 (20.00%) WSUS
3 3 (20.00%) Problem Management
3 3 (20.00%) Forefront TMG
3 3 (20.00%) IAG
3 3 (20.00%) UAG
3 3 (20.00%) Lync
3 3 (20.00%) Exchange Server 2010
3 3 (20.00%) Windows Server 2012
3 3 (20.00%) Symantec Enterprise Vault
3 3 (20.00%) Exchange Server 2013
3 3 (20.00%) Continuous Improvement
3 3 (20.00%) Network Monitoring

SLA
Top Related IT Skills in the Midlands by Category

For the 6 months to 29 July 2014, IT jobs across the Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) Blackberry Enterprise Server
1 3 (20.00%) Lync
1 3 (20.00%) Exchange Server 2010
1 3 (20.00%) Exchange Server 2013
1 3 (20.00%) IIS
1 3 (20.00%) MS Exchange
2 2 (13.33%) BizTalk Server
Applications
1 5 (33.33%) MS Excel
Communications & Networking
1 3 (20.00%) VoIP
1 3 (20.00%) DHCP
1 3 (20.00%) DNS
1 3 (20.00%) SAN
1 3 (20.00%) Firewall
1 3 (20.00%) Cisco PIX
1 3 (20.00%) Cisco ASA
Development Applications
1 2 (13.33%) Rational Rhapsody
General
1 3 (20.00%) Finance
1 3 (20.00%) Law
Job Titles
1 4 (26.67%) Service Manager
2 3 (20.00%) Support Manager
2 3 (20.00%) Delivery Manager
2 3 (20.00%) Senior Manager
2 3 (20.00%) 3rd Line Support
2 3 (20.00%) Services Delivery Manager
3 2 (13.33%) Software Engineer
3 2 (13.33%) .NET Software Engineer
3 2 (13.33%) C# Software Engineer
4 1 (6.67%) Operations Manager
Libraries, Frameworks & Software Standards
1 3 (20.00%) COM
2 2 (13.33%) SOAP
2 2 (13.33%) WSDL
2 2 (13.33%) .NET Framework
2 2 (13.33%) WCF
2 2 (13.33%) REST
2 2 (13.33%) Itk
2 2 (13.33%) .NET
Miscellaneous
1 2 (13.33%) Computer Science
1 2 (13.33%) SystemC
Operating Systems
1 5 (33.33%) Windows
2 3 (20.00%) Windows Server 2008
2 3 (20.00%) Windows Server 2012
Processes & Methodologies
1 4 (26.67%) ITIL
1 4 (26.67%) Service Management
1 4 (26.67%) Service Delivery
1 4 (26.67%) ITSM
2 3 (20.00%) Stakeholder Management
2 3 (20.00%) Problem Management
2 3 (20.00%) Customer Engagement
2 3 (20.00%) Continuous Improvement
2 3 (20.00%) Network Monitoring
3 2 (13.33%) MVVM
3 2 (13.33%) Information Security
3 2 (13.33%) Software Engineering
3 2 (13.33%) Technical Architecture
3 2 (13.33%) MVC
3 2 (13.33%) OOP
3 2 (13.33%) OO
3 2 (13.33%) SOA
Programming Languages
1 2 (13.33%) C
1 2 (13.33%) C#
Qualifications
1 3 (20.00%) SC Cleared
1 3 (20.00%) Security Cleared
2 2 (13.33%) Degree
3 1 (6.67%) ITIL Certification
Quality Assurance & Compliance
1 2 (13.33%) HL7
System Software
1 3 (20.00%) Active Directory
1 3 (20.00%) ISA Server
1 3 (20.00%) Microsoft App-V
1 3 (20.00%) XenApp
1 3 (20.00%) XenDesktop
1 3 (20.00%) Forefront TMG
1 3 (20.00%) IAG
1 3 (20.00%) UAG
Systems Management
1 3 (20.00%) WSUS
1 3 (20.00%) SCCM
1 3 (20.00%) Cacti
1 3 (20.00%) Symantec Enterprise Vault
Vendors
1 5 (33.33%) Microsoft
2 3 (20.00%) HP
2 3 (20.00%) EMC
2 3 (20.00%) Citrix
2 3 (20.00%) NetApp
2 3 (20.00%) CheckPoint
2 3 (20.00%) Symantec
2 3 (20.00%) SolarWinds
2 3 (20.00%) Cisco