The table below looks at the statistics for SLA skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank - 19 34
Permanent jobs citing SLA 0 5 3
As % of all permanent IT jobs located in the Midlands - 3.65% 1.03%
As % of the Quality Assurance & Compliance category - 22.73% 20.00%
Number of salaries quoted 0 5 2
Average salary - £47,000 £43,750
Average salary % change year-on-year
- +7.42%
UK excluding London average salary £33,665 £34,000 £37,250
% change year-on-year
-0.98% -8.72%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Midlands region.

Quality Assurance & Compliance Category
Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
12 22 15
As % of all permanent IT jobs located in the Midlands 5.83% 16.06% 5.14%
Number of salaries quoted 11 11 13
Average salary £42,750 £47,500 £47,500
Average salary % change year-on-year
-10.00% -
UK excluding London average salary £41,250 £40,000 £40,000
% change year-on-year
+3.12% -

SLA
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the Midlands

SLA
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Midlands region.

SLA Salary Trend in the Midlands

SLA
Top 8 Related IT Skills in the Midlands

For the 6 months to 31 July 2015, IT jobs across the Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 3 (100.00%) Coaching
2 2 (66.67%) LAN
2 2 (66.67%) WAN
2 2 (66.67%) Telecoms
3 1 (33.33%) ITIL Certification
3 1 (33.33%) Service Delivery
3 1 (33.33%) Supplier Management
3 1 (33.33%) ITIL

SLA
Top Related IT Skills in the Midlands by Category

For the 6 months to 31 July 2015, IT jobs across the Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Communications & Networking
1 2 (66.67%) LAN
1 2 (66.67%) WAN
General
1 2 (66.67%) Telecoms
Job Titles
1 2 (66.67%) Analyst
1 2 (66.67%) Support Analyst
1 2 (66.67%) Service Analyst
1 2 (66.67%) Service Desk Analyst
1 2 (66.67%) IT Support Analyst
1 2 (66.67%) IT Support
2 1 (33.33%) Service Operations Manager
2 1 (33.33%) Operations Manager
2 1 (33.33%) Service Manager
Processes & Methodologies
1 3 (100.00%) Coaching
2 1 (33.33%) ITIL
2 1 (33.33%) Service Delivery
2 1 (33.33%) Supplier Management
Qualifications
1 1 (33.33%) ITIL Certification