The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Milton Keynes region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 73 87 78
Rank change year-on-year
+14 -9
Permanent jobs requiring a 3rd Line Support 32 1 8
As % of all permanent IT jobs located in Milton Keynes 2.483% 0.097% 0.820%
As % of the Job Titles category 2.566% 0.104% 0.873%
Number of salaries quoted 31 1 8
Average salary £30,000 £36,500 £35,000
Average salary % change year-on-year
-17.80% +4.28%
90% offered a salary of more than £27,500 £36,500 £32,200
10% offered a salary of more than £42,500 £36,500 £35,750
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1247 964 916
As % of all permanent IT jobs located in Milton Keynes 96.74% 93.68% 93.85%
Number of salaries quoted 1047 788 792
Average salary £40,250 £37,500 £37,500
Average salary % change year-on-year
+7.33% -
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
Buckinghamshire

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Milton Keynes 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Milton Keynes region.

Milton Keynes 3rd Line Support Salary Trend

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Milton Keynes region over the 3 months to 23 May 2013.

Milton Keynes 3rd Line Support Salary Histogram

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Milton Keynes region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 39 (62.90%) Windows
2 28 (45.16%) Microsoft
2 28 (45.16%) CCNA
2 28 (45.16%) Cisco Certification
3 27 (43.55%) SQL
4 25 (40.32%) Cisco
5 23 (37.10%) SQL Server
6 22 (35.48%) Active Directory
6 22 (35.48%) Microsoft Certification
7 20 (32.26%) Windows Server 2008
8 19 (30.65%) MCSE
8 19 (30.65%) MS Excel
9 17 (27.42%) SharePoint
10 15 (24.19%) TCP/IP
11 14 (22.58%) Terminal Services
11 14 (22.58%) VLAN
11 14 (22.58%) Firewall
12 13 (20.97%) CCNP
12 13 (20.97%) MS Exchange
12 13 (20.97%) ITIL
13 12 (19.35%) VMware
14 11 (17.74%) MCITP
14 11 (17.74%) Finance
14 11 (17.74%) Linux
14 11 (17.74%) IIS
14 11 (17.74%) Exchange Server 2010
15 10 (16.13%) CCIE
16 9 (14.52%) Windows XP
16 9 (14.52%) VMware Certified Professional (VCP)
16 9 (14.52%) Lync

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Milton Keynes region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (1.613%) .NET
Application Platforms
1 17 (27.42%) SharePoint
2 13 (20.97%) MS Exchange
3 11 (17.74%) IIS
3 11 (17.74%) Exchange Server 2010
4 9 (14.52%) Lync
5 8 (12.90%) Exchange Server 2003
6 7 (11.29%) Tomcat
7 3 (4.839%) Exchange Server 2007
8 1 (1.613%) Apache
Applications
1 19 (30.65%) MS Excel
2 5 (8.065%) MS Office
3 1 (1.613%) MS Project
3 1 (1.613%) MS PowerPoint
Communications & Networking
1 15 (24.19%) TCP/IP
2 14 (22.58%) VLAN
2 14 (22.58%) Firewall
3 6 (9.677%) Unified Communications
3 6 (9.677%) IP Telephony
3 6 (9.677%) Cisco IPT
4 5 (8.065%) MPLS
4 5 (8.065%) SAN
4 5 (8.065%) LAN
5 4 (6.452%) Cisco PIX
5 4 (6.452%) WAN
6 2 (3.226%) Wi-Fi
6 2 (3.226%) WLAN
7 1 (1.613%) SMS
7 1 (1.613%) DHCP
7 1 (1.613%) DNS
7 1 (1.613%) Wireless
Database & Business Intelligence
1 23 (37.10%) SQL Server
2 6 (9.677%) Oracle 10g
2 6 (9.677%) SQL Server 2000
3 1 (1.613%) SQL Server Integration Services
3 1 (1.613%) SQL Server 2008
3 1 (1.613%) SQL Server Reporting Services
Development Applications
1 1 (1.613%) MSI
1 1 (1.613%) Visual Studio
General
1 11 (17.74%) Finance
2 7 (11.29%) Retail
3 1 (1.613%) German Language
3 1 (1.613%) Spanish Language
3 1 (1.613%) Telecoms
3 1 (1.613%) Billing
Miscellaneous
1 5 (8.065%) EFT
2 4 (6.452%) Management Information System
3 1 (1.613%) Blackberry
3 1 (1.613%) Clustering
3 1 (1.613%) Mobile App
Operating Systems
1 39 (62.90%) Windows
2 20 (32.26%) Windows Server 2008
3 11 (17.74%) Linux
4 9 (14.52%) Windows XP
5 8 (12.90%) Windows 7
6 4 (6.452%) Windows Server 2003
7 2 (3.226%) Windows Vista
8 1 (1.613%) Android
8 1 (1.613%) Apple iOS
Processes & Methodologies
1 13 (20.97%) ITIL
2 7 (11.29%) Service Delivery
3 5 (8.065%) Network Design
4 4 (6.452%) Problem Management
4 4 (6.452%) Business Development
4 4 (6.452%) Root Cause Analysis
5 1 (1.613%) Project Management
5 1 (1.613%) CRM
5 1 (1.613%) Incident Management
5 1 (1.613%) Data Security
Programming Languages
1 27 (43.55%) SQL
2 6 (9.677%) T-SQL
3 5 (8.065%) PL/SQL
4 3 (4.839%) Java
5 1 (1.613%) JavaScript
5 1 (1.613%) C#
5 1 (1.613%) VBScript
5 1 (1.613%) VB
5 1 (1.613%) VB.NET
Qualifications
1 28 (45.16%) CCNA
1 28 (45.16%) Cisco Certification
2 22 (35.48%) Microsoft Certification
3 19 (30.65%) MCSE
4 13 (20.97%) CCNP
5 11 (17.74%) MCITP
6 10 (16.13%) CCIE
7 9 (14.52%) VMware Certified Professional (VCP)
8 7 (11.29%) CCVP
9 4 (6.452%) CCSE
9 4 (6.452%) CCSA
9 4 (6.452%) CCSP
10 3 (4.839%) CCEE
10 3 (4.839%) Citrix Certification
10 3 (4.839%) MCTS
11 2 (3.226%) MCSA
12 1 (1.613%) ITIL Certification
Quality Assurance & Compliance
1 5 (8.065%) SLA
System Software
1 22 (35.48%) Active Directory
2 14 (22.58%) Terminal Services
3 5 (8.065%) XenApp
3 5 (8.065%) VMware Infrastructure
4 4 (6.452%) XenDesktop
4 4 (6.452%) Hyper-V
5 1 (1.613%) Microsoft Virtual Server
5 1 (1.613%) Citrix Presentation Server
5 1 (1.613%) vSphere
5 1 (1.613%) VMware ESX
Systems Management
1 7 (11.29%) Cisco UCCE
1 7 (11.29%) Cisco UCCX
2 3 (4.839%) Backup Exec
3 2 (3.226%) SCCM
4 1 (1.613%) MOM
4 1 (1.613%) SCOM
Vendors
1 28 (45.16%) Microsoft
2 25 (40.32%) Cisco
3 12 (19.35%) VMware
4 7 (11.29%) Citrix
4 7 (11.29%) Oracle
5 4 (6.452%) HP
5 4 (6.452%) Dell
5 4 (6.452%) CheckPoint
5 4 (6.452%) Twitter
6 2 (3.226%) McAfee
7 1 (1.613%) Symantec
7 1 (1.613%) Apple
7 1 (1.613%) Sage
7 1 (1.613%) Symbian
7 1 (1.613%) AppSense
Milton Keynes, South East
3rd Line Support Engineer - Outsourced IT Services Background - Milton KeynesSalary - 30k - 35kMCSE / MCITP and CCNA qualified or equivalent experienceOur client a rapidly growing IT Support and managed services...
Verticality
Salary: GBP30000 to GBP35000 per annum
Posted: 22 May 2013
Milton Keynes, Buckinghamshire
Keywords: 3rd Line support, technical Specialist, Network Engineer, Server Engineer, Windows Server 2008 to 2010, SBS Server, Exchange 2008 to 2010, SQL, IIS, SharePoint, Terminal Services, Virtualisation, TCP/...
Verticality Ltd
Salary: £30000 to £35000 per annum
Posted: 21 May 2013
Milton Keynes, Buckinghamshire
Key Skills required: MS Windows Server Technologies... Active Directory. Firewalls, Router & VPN Technologies. VMware... Qualifications such as MCSE, MCITP, CCNA or VCP would be excellent to have for...
Focus IT Recruitment
Salary: From £30,000 to £35,000 per annum + Great Benfits
Posted: 17 May 2013
Milton Keynes, Buckinghamshire
Expert Knowledge of Cisco technologies , Windows Server 2008 to 2010 , Exchange 2008 - 2010, SQL, Sharepoint. Terminal Services, Virtualisation Experience of... networking, switches and TCP/IP, how networks relate,...
Reflex Computer Recruitment
Salary: £28000 - £33000 per annum + Bens
Posted: 17 May 2013