The table below looks at the statistics for ITSM skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 91 74 76
Rank change year-on-year
-17 +2
Permanent jobs citing ITSM 5 6 8
As % of all permanent IT jobs located in Milton Keynes 0.44% 0.66% 0.88%
As % of the Processes & Methodologies category 0.54% 0.89% 1.15%
Number of salaries quoted 1 6 0
Average salary £35,000 £39,750 -
Average salary % change year-on-year
-11.94% -
UK excluding London average salary £40,857 £42,500 £40,000
% change year-on-year
-3.86% +6.25%
ITSM
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
923 675 698
As % of all permanent IT jobs located in Milton Keynes 80.75% 74.01% 76.79%
Number of salaries quoted 661 586 553
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £28,000 £30,000 £27,500
10% offered a salary of more than £60,000 £57,500 £55,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Milton Keynes

ITSM
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Milton Keynes region.

ITSM Salary Trend in Milton Keynes

ITSM
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 29 August 2014, IT jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 15 (100.00%) Service Management
2 9 (60.00%) ITIL
3 7 (46.67%) SLA
4 6 (40.00%) ITIL Certification
4 6 (40.00%) Service Delivery
5 5 (33.33%) HP
5 5 (33.33%) SC Cleared
5 5 (33.33%) Security Cleared
6 3 (20.00%) Change Management
6 3 (20.00%) Password Management
7 2 (13.33%) Programme Management
7 2 (13.33%) Finance
7 2 (13.33%) Legal
7 2 (13.33%) Stakeholder Management
7 2 (13.33%) Degree
7 2 (13.33%) ERP
7 2 (13.33%) PRINCE2
7 2 (13.33%) Middleware
7 2 (13.33%) Performance Improvement
8 1 (6.67%) Release Management
8 1 (6.67%) iSeries
8 1 (6.67%) ITIL V3
8 1 (6.67%) Project Management
8 1 (6.67%) Avaya
8 1 (6.67%) Genesys
8 1 (6.67%) UNIX
8 1 (6.67%) Intel
8 1 (6.67%) Management Information System
8 1 (6.67%) COBIT
8 1 (6.67%) Strategic Planning

ITSM
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 29 August 2014, IT jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

General
1 2 (13.33%) Finance
1 2 (13.33%) Legal
Job Titles
1 5 (33.33%) Senior Manager
2 3 (20.00%) Project Manager
2 3 (20.00%) Service Manager
2 3 (20.00%) Senior Project Manager
3 2 (13.33%) Team Leader
3 2 (13.33%) Services Delivery Manager
3 2 (13.33%) Infrastructure Manager
3 2 (13.33%) Delivery Manager
3 2 (13.33%) Senior Service Manager
3 2 (13.33%) Service Desk Team Leader
4 1 (6.67%) Senior Services Delivery Manager
4 1 (6.67%) Technical Manager
4 1 (6.67%) Analyst
4 1 (6.67%) Account Manager
4 1 (6.67%) Technical Account Manager
Libraries, Frameworks & Software Standards
1 2 (13.33%) Middleware
Miscellaneous
1 1 (6.67%) Management Information System
1 1 (6.67%) iSeries
Operating Systems
1 1 (6.67%) UNIX
Processes & Methodologies
1 15 (100.00%) Service Management
2 9 (60.00%) ITIL
3 6 (40.00%) Service Delivery
4 3 (20.00%) Change Management
4 3 (20.00%) Password Management
5 2 (13.33%) Stakeholder Management
5 2 (13.33%) Programme Management
5 2 (13.33%) PRINCE2
5 2 (13.33%) ERP
5 2 (13.33%) Performance Improvement
6 1 (6.67%) Project Management
6 1 (6.67%) Strategic Planning
6 1 (6.67%) Incident Management
6 1 (6.67%) Release Management
6 1 (6.67%) ITIL V3
Qualifications
1 6 (40.00%) ITIL Certification
2 5 (33.33%) SC Cleared
2 5 (33.33%) Security Cleared
3 2 (13.33%) Degree
Quality Assurance & Compliance
1 7 (46.67%) SLA
2 1 (6.67%) COBIT
Vendors
1 5 (33.33%) HP
2 1 (6.67%) Intel
2 1 (6.67%) Avaya
2 1 (6.67%) Genesys