The table below looks at the statistics for ITSM skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 105 81 94
Rank change year-on-year
-24 +13
Permanent jobs citing ITSM 6 10 13
As % of all permanent IT jobs located in Milton Keynes 0.42% 0.83% 1.01%
As % of the Processes & Methodologies category 0.49% 1.04% 1.21%
Number of salaries quoted 6 7 13
Average salary £22,000 £57,500 £50,000
Average salary % change year-on-year
-61.73% +15.00%
UK excluding London average salary £45,000 £50,000 £45,000
% change year-on-year
-10.00% +11.11%
ITSM
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
1215 965 1076
As % of all permanent IT jobs located in Milton Keynes 84.32% 80.42% 83.48%
Number of salaries quoted 933 761 910
Average salary £44,500 £41,500 £42,500
Average salary % change year-on-year
+7.22% -2.35%
90% offered a salary of more than £32,000 £30,000 £27,500
10% offered a salary of more than £65,000 £58,000 £55,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Milton Keynes

ITSM
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Milton Keynes region.

ITSM Salary Trend in Milton Keynes

ITSM
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing ITSM across the Milton Keynes region over the 3 months to 26 May 2015.

ITSM Salary Histogram in Milton Keynes

ITSM
Top 26 Related IT Skills in Milton Keynes

For the 6 months to 26 May 2015, IT jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 26 (83.87%) ITIL
2 19 (61.29%) ITIL Certification
3 18 (58.06%) HP
3 18 (58.06%) SC Cleared
3 18 (58.06%) Security Cleared
4 17 (54.84%) Service Management
5 14 (45.16%) Knowledge Management
5 14 (45.16%) Management Information System
5 14 (45.16%) Analytical Skills
6 13 (41.94%) Service Delivery
7 11 (35.48%) Change Management
7 11 (35.48%) Incident Management
8 10 (32.26%) Programme Management
8 10 (32.26%) Military
9 9 (29.03%) SLA
10 5 (16.13%) Line Management
10 5 (16.13%) Network Monitoring
11 4 (12.90%) Password Management
12 3 (9.68%) MS Office
12 3 (9.68%) Windows
12 3 (9.68%) Windows XP
12 3 (9.68%) Agresso
13 1 (3.23%) CMDB
13 1 (3.23%) Matrix Management
13 1 (3.23%) Asset Management
13 1 (3.23%) Configuration Management

ITSM
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 26 May 2015, IT jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 3 (9.68%) MS Office
Business Applications
1 3 (9.68%) Agresso
General
1 10 (32.26%) Military
Job Titles
1 11 (35.48%) Analyst
2 10 (32.26%) Service Analyst
3 8 (25.81%) Service Desk Analyst
4 5 (16.13%) 2nd Line Support
5 2 (6.45%) Integration Analyst
5 2 (6.45%) Service Transition Analyst
6 1 (3.23%) Change and Configuration Manager
6 1 (3.23%) Desktop Support
6 1 (3.23%) Project Analyst
6 1 (3.23%) Project Support Analyst
6 1 (3.23%) Desktop Analyst
6 1 (3.23%) Incident Manager
6 1 (3.23%) Major Incident Manager
6 1 (3.23%) Change Manager
6 1 (3.23%) Desktop Support Analyst
6 1 (3.23%) Applications Support Analyst
6 1 (3.23%) Configuration Manager
6 1 (3.23%) Support Analyst
6 1 (3.23%) Applications Support
Miscellaneous
1 14 (45.16%) Management Information System
1 14 (45.16%) Analytical Skills
2 1 (3.23%) CMDB
Operating Systems
1 3 (9.68%) Windows
1 3 (9.68%) Windows XP
Processes & Methodologies
1 26 (83.87%) ITIL
2 17 (54.84%) Service Management
3 14 (45.16%) Knowledge Management
4 13 (41.94%) Service Delivery
5 11 (35.48%) Change Management
5 11 (35.48%) Incident Management
6 10 (32.26%) Programme Management
7 5 (16.13%) Network Monitoring
7 5 (16.13%) Line Management
8 4 (12.90%) Password Management
9 1 (3.23%) Asset Management
9 1 (3.23%) Configuration Management
9 1 (3.23%) Matrix Management
Qualifications
1 19 (61.29%) ITIL Certification
2 18 (58.06%) SC Cleared
2 18 (58.06%) Security Cleared
Quality Assurance & Compliance
1 9 (29.03%) SLA
Vendors
1 18 (58.06%) HP