The table below looks at the statistics for ITSM skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 78 71 78
Rank change year-on-year
-7 +7
Permanent jobs citing ITSM 7 8 7
As % of all permanent IT jobs located in Milton Keynes 0.65% 0.88% 0.76%
As % of the Processes & Methodologies category 0.80% 1.11% 0.97%
Number of salaries quoted 3 8 0
Average salary £19,750 £43,500 -
Average salary % change year-on-year
-54.59% -
UK excluding London average salary £39,000 £42,500 £40,000
% change year-on-year
-8.23% +6.25%
ITSM
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
875 722 718
As % of all permanent IT jobs located in Milton Keynes 80.79% 78.99% 78.30%
Number of salaries quoted 618 611 539
Average salary £41,500 £42,500 £40,000
Average salary % change year-on-year
-2.35% +6.25%
90% offered a salary of more than £28,500 £30,000 £28,500
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

ITSM
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Milton Keynes

ITSM
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Milton Keynes region.

ITSM Salary Trend in Milton Keynes

ITSM
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing ITSM across the Milton Keynes region over the 3 months to 2 October 2014.

ITSM Salary Histogram in Milton Keynes

ITSM
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 2 October 2014, IT jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 16 (100.00%) Service Management
2 10 (62.50%) ITIL
3 7 (43.75%) SC Cleared
3 7 (43.75%) Security Cleared
4 6 (37.50%) SLA
5 5 (31.25%) HP
5 5 (31.25%) ITIL Certification
5 5 (31.25%) Service Delivery
5 5 (31.25%) Line Management
6 4 (25.00%) Analytical Skills
7 3 (18.75%) Password Management
8 2 (12.50%) Middleware
8 2 (12.50%) Microsoft
8 2 (12.50%) MS Excel
8 2 (12.50%) ERP
8 2 (12.50%) PRINCE2
8 2 (12.50%) C
8 2 (12.50%) MS Office
8 2 (12.50%) Legal
8 2 (12.50%) Stakeholder Management
8 2 (12.50%) Programme Management
8 2 (12.50%) Management Information System
8 2 (12.50%) Change Management
8 2 (12.50%) People Management
8 2 (12.50%) Performance Improvement
8 2 (12.50%) ITIL Foundation Certificate
8 2 (12.50%) Degree
9 1 (6.25%) Strategic Planning
9 1 (6.25%) Incident Management
9 1 (6.25%) iSeries

ITSM
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 2 October 2014, IT jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 2 (12.50%) MS Office
1 2 (12.50%) MS Excel
General
1 2 (12.50%) Legal
2 1 (6.25%) Finance
Job Titles
1 5 (31.25%) Senior Manager
2 3 (18.75%) Senior Project Manager
2 3 (18.75%) Project Manager
2 3 (18.75%) Analyst
3 2 (12.50%) Service Manager
3 2 (12.50%) Service Desk Analyst
3 2 (12.50%) Team Leader
3 2 (12.50%) Support Analyst
3 2 (12.50%) 1st Line Support
3 2 (12.50%) Service Analyst
3 2 (12.50%) Infrastructure Manager
3 2 (12.50%) Help Desk Advisor
3 2 (12.50%) Senior Service Manager
3 2 (12.50%) Service Desk Team Leader
3 2 (12.50%) 1st Line Support Analyst
4 1 (6.25%) Technical Manager
4 1 (6.25%) Delivery Manager
4 1 (6.25%) Senior Services Delivery Manager
4 1 (6.25%) Services Delivery Manager
4 1 (6.25%) Technical Account Manager
Libraries, Frameworks & Software Standards
1 2 (12.50%) Middleware
Miscellaneous
1 4 (25.00%) Analytical Skills
2 2 (12.50%) Management Information System
3 1 (6.25%) iSeries
Operating Systems
1 1 (6.25%) UNIX
Processes & Methodologies
1 16 (100.00%) Service Management
2 10 (62.50%) ITIL
3 5 (31.25%) Service Delivery
3 5 (31.25%) Line Management
4 3 (18.75%) Password Management
5 2 (12.50%) Stakeholder Management
5 2 (12.50%) Programme Management
5 2 (12.50%) PRINCE2
5 2 (12.50%) ERP
5 2 (12.50%) People Management
5 2 (12.50%) Change Management
5 2 (12.50%) Performance Improvement
6 1 (6.25%) Project Management
6 1 (6.25%) Strategic Planning
6 1 (6.25%) Incident Management
6 1 (6.25%) ITIL V3
Programming Languages
1 2 (12.50%) C
Qualifications
1 7 (43.75%) SC Cleared
1 7 (43.75%) Security Cleared
2 5 (31.25%) ITIL Certification
3 2 (12.50%) Degree
3 2 (12.50%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (37.50%) SLA
Vendors
1 5 (31.25%) HP
2 2 (12.50%) Microsoft
3 1 (6.25%) Intel
3 1 (6.25%) Avaya
3 1 (6.25%) Genesys