The table below looks at the statistics for ITSM skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 67 84 110
Rank change year-on-year
+17 +26
Permanent jobs citing ITSM 22 2 1
As % of all permanent IT jobs located in Milton Keynes 2.06% 0.19% 0.086%
As % of the Processes & Methodologies category 2.55% 0.25% 0.099%
Number of salaries quoted 5 1 1
Average salary £18,750 £33,500 £38,000
Average salary % change year-on-year
-44.02% -11.84%
UK excluding London average salary £41,674 £39,000 £45,000
% change year-on-year
+6.85% -13.33%
ITSM
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
862 816 1006
As % of all permanent IT jobs located in Milton Keynes 80.71% 78.84% 86.13%
Number of salaries quoted 659 663 884
Average salary £42,500 £42,500 £38,500
Average salary % change year-on-year
- +10.38%
90% offered a salary of more than £29,600 £30,000 £25,000
10% offered a salary of more than £64,500 £55,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Milton Keynes

ITSM
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Milton Keynes region.

ITSM Salary Trend in Milton Keynes

ITSM
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 30 January 2015, IT jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 26 (89.66%) ITIL
2 22 (75.86%) SC Cleared
2 22 (75.86%) Security Cleared
3 20 (68.97%) HP
3 20 (68.97%) ITIL Certification
4 16 (55.17%) Management Information System
4 16 (55.17%) Analytical Skills
5 15 (51.72%) Service Management
5 15 (51.72%) Knowledge Management
6 11 (37.93%) Change Management
6 11 (37.93%) Incident Management
7 10 (34.48%) Military
7 10 (34.48%) Service Delivery
7 10 (34.48%) Programme Management
8 9 (31.03%) SLA
9 6 (20.69%) Password Management
9 6 (20.69%) Line Management
10 5 (17.24%) MS Office
11 3 (10.34%) Windows
11 3 (10.34%) Agresso
11 3 (10.34%) Windows XP
12 2 (6.90%) MS Excel
12 2 (6.90%) Microsoft
12 2 (6.90%) C
12 2 (6.90%) PRINCE2
12 2 (6.90%) Network Monitoring
12 2 (6.90%) ITIL Foundation Certificate
13 1 (3.45%) iSeries
13 1 (3.45%) ITIL V3
13 1 (3.45%) Operations Management

ITSM
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 30 January 2015, IT jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 5 (17.24%) MS Office
2 2 (6.90%) MS Excel
Business Applications
1 3 (10.34%) Agresso
General
1 10 (34.48%) Military
Job Titles
1 7 (24.14%) Analyst
1 7 (24.14%) Service Desk Analyst
1 7 (24.14%) Service Analyst
2 2 (6.90%) Help Desk Advisor
2 2 (6.90%) 2nd Line Support
2 2 (6.90%) Support Analyst
2 2 (6.90%) 1st Line Support
2 2 (6.90%) 1st Line Support Analyst
3 1 (3.45%) ITIL Service Manager
3 1 (3.45%) Account Manager
3 1 (3.45%) Service Manager
3 1 (3.45%) Technical Account Manager
3 1 (3.45%) Technical Manager
3 1 (3.45%) ITIL Manager
Miscellaneous
1 16 (55.17%) Management Information System
1 16 (55.17%) Analytical Skills
2 1 (3.45%) iSeries
Operating Systems
1 3 (10.34%) Windows
1 3 (10.34%) Windows XP
2 1 (3.45%) UNIX
Processes & Methodologies
1 26 (89.66%) ITIL
2 15 (51.72%) Service Management
2 15 (51.72%) Knowledge Management
3 11 (37.93%) Change Management
3 11 (37.93%) Incident Management
4 10 (34.48%) Service Delivery
4 10 (34.48%) Programme Management
5 6 (20.69%) Password Management
5 6 (20.69%) Line Management
6 2 (6.90%) PRINCE2
6 2 (6.90%) Network Monitoring
7 1 (3.45%) ITIL V3
7 1 (3.45%) Operations Management
7 1 (3.45%) Problem Management
7 1 (3.45%) Project Management
7 1 (3.45%) Statistical Analysis
Programming Languages
1 2 (6.90%) C
Qualifications
1 22 (75.86%) SC Cleared
1 22 (75.86%) Security Cleared
2 20 (68.97%) ITIL Certification
3 2 (6.90%) ITIL Foundation Certificate
4 1 (3.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 9 (31.03%) SLA
Vendors
1 20 (68.97%) HP
2 2 (6.90%) Microsoft
3 1 (3.45%) Intel
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive
Posted: 22 days ago