The table below looks at the statistics for Service Management skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 85 61 86
Rank change year-on-year
-24 +25
Permanent jobs citing Service Management 25 32 19
As % of all permanent IT jobs located in Milton Keynes 1.73% 2.65% 1.47%
As % of the Processes & Methodologies category 2.07% 3.31% 1.76%
Number of salaries quoted 12 18 14
Average salary £28,500 £45,600 £50,000
Average salary % change year-on-year
-37.50% -8.80%
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
1208 967 1077
As % of all permanent IT jobs located in Milton Keynes 83.77% 79.98% 83.29%
Number of salaries quoted 928 765 913
Average salary £43,500 £41,500 £42,500
Average salary % change year-on-year
+4.81% -2.35%
90% offered a salary of more than £31,500 £30,000 £27,500
10% offered a salary of more than £62,500 £60,000 £55,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Milton Keynes region.

Service Management Salary Trend in Milton Keynes

Service Management
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing Service Management across the Milton Keynes region over the 3 months to 22 May 2015.

Service Management Salary Histogram in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 22 May 2015, IT jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 50 (70.42%) ITIL
2 30 (42.25%) SLA
3 28 (39.44%) Security Cleared
4 21 (29.58%) SC Cleared
5 20 (28.17%) Change Management
5 20 (28.17%) ITIL Certification
6 18 (25.35%) Service Delivery
7 17 (23.94%) ITSM
8 12 (16.90%) MS Office
8 12 (16.90%) Analytical Skills
9 11 (15.49%) Continuous Improvement
9 11 (15.49%) Microsoft
9 11 (15.49%) HP
9 11 (15.49%) Finance
10 10 (14.08%) Problem Management
11 9 (12.68%) Line Management
12 8 (11.27%) Incident Management
12 8 (11.27%) MS Excel
13 7 (9.86%) Windows
14 6 (8.45%) HND
14 6 (8.45%) Knowledge Management
14 6 (8.45%) Business Continuity
14 6 (8.45%) Risk Management
14 6 (8.45%) Release Management
14 6 (8.45%) Root Cause Analysis
14 6 (8.45%) Capacity Management
14 6 (8.45%) Cyber Security
14 6 (8.45%) Business Continuity Planning
15 5 (7.04%) Network Monitoring
15 5 (7.04%) Performance Management

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 22 May 2015, IT jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.82%) WebSphere
2 1 (1.41%) IIS
2 1 (1.41%) SharePoint
2 1 (1.41%) MS Exchange
2 1 (1.41%) SharePoint 2013
Applications
1 12 (16.90%) MS Office
2 8 (11.27%) MS Excel
3 1 (1.41%) MS Visio
Business Applications
1 5 (7.04%) Dynamics CRM
2 3 (4.23%) Agresso
Cloud Services
1 2 (2.82%) IBM Blueworks
2 1 (1.41%) Office 365
2 1 (1.41%) Cloud Computing
Database & Business Intelligence
1 2 (2.82%) SQL Server
2 1 (1.41%) PostgreSQL
2 1 (1.41%) Crystal Reports
2 1 (1.41%) Oracle Discoverer
2 1 (1.41%) Oracle Database 12c
2 1 (1.41%) Oracle Database
2 1 (1.41%) Oracle Database 11g
General
1 11 (15.49%) Finance
2 5 (7.04%) Banking
2 5 (7.04%) Marketing
3 3 (4.23%) Telecoms
4 1 (1.41%) Billing
4 1 (1.41%) Publishing
Job Titles
1 32 (45.07%) Analyst
2 11 (15.49%) Service Analyst
3 9 (12.68%) Service Manager
3 9 (12.68%) Service Desk Analyst
4 8 (11.27%) Head of Service Delivery
5 6 (8.45%) Change Analyst
6 5 (7.04%) Governance Analyst
6 5 (7.04%) Operations Analyst
6 5 (7.04%) IT Operations Analyst
6 5 (7.04%) 2nd Line Support
6 5 (7.04%) Systems Analyst
6 5 (7.04%) Account Manager
7 3 (4.23%) Customer Services Manager
8 2 (2.82%) Service Transition Analyst
8 2 (2.82%) IT Support
8 2 (2.82%) Architect
8 2 (2.82%) Business Analyst
8 2 (2.82%) Support Analyst
8 2 (2.82%) Service Desk Manager
8 2 (2.82%) IT Services Manager
Libraries, Frameworks & Software Standards
1 1 (1.41%) JSON
1 1 (1.41%) .NET
1 1 (1.41%) ASP.NET
1 1 (1.41%) CSS
1 1 (1.41%) Web Services
1 1 (1.41%) XML
1 1 (1.41%) HTML
1 1 (1.41%) ASP.NET Web API
1 1 (1.41%) WCF
1 1 (1.41%) jQuery
Miscellaneous
1 12 (16.90%) Analytical Skills
2 5 (7.04%) Management Information System
3 3 (4.23%) Life Science
4 1 (1.41%) GIS
4 1 (1.41%) CMDB
Operating Systems
1 7 (9.86%) Windows
2 3 (4.23%) Windows XP
3 2 (2.82%) Windows 7
3 2 (2.82%) Windows 8
3 2 (2.82%) Windows Server 2012
3 2 (2.82%) Solaris
3 2 (2.82%) UNIX
4 1 (1.41%) Windows Mobile
4 1 (1.41%) Windows Vista
4 1 (1.41%) SUSE
4 1 (1.41%) Windows Server 2003
4 1 (1.41%) Linux
4 1 (1.41%) Windows Server 2008
4 1 (1.41%) Red Hat Enterprise Linux
Processes & Methodologies
1 50 (70.42%) ITIL
2 20 (28.17%) Change Management
3 18 (25.35%) Service Delivery
4 17 (23.94%) ITSM
5 11 (15.49%) Continuous Improvement
6 10 (14.08%) Problem Management
7 9 (12.68%) Line Management
8 8 (11.27%) Incident Management
9 6 (8.45%) Knowledge Management
9 6 (8.45%) Business Continuity
9 6 (8.45%) Risk Management
9 6 (8.45%) Release Management
9 6 (8.45%) Root Cause Analysis
9 6 (8.45%) Capacity Management
9 6 (8.45%) Cyber Security
9 6 (8.45%) Business Continuity Planning
10 5 (7.04%) Network Monitoring
10 5 (7.04%) Performance Management
10 5 (7.04%) PRINCE2
10 5 (7.04%) CRM
Programming Languages
1 2 (2.82%) SQL
2 1 (1.41%) VBScript
2 1 (1.41%) VB
2 1 (1.41%) VB.NET
2 1 (1.41%) C#
2 1 (1.41%) Java
Qualifications
1 28 (39.44%) Security Cleared
2 21 (29.58%) SC Cleared
3 20 (28.17%) ITIL Certification
4 6 (8.45%) HND
5 5 (7.04%) DV Cleared
6 2 (2.82%) ITIL Foundation Certificate
6 2 (2.82%) Degree
7 1 (1.41%) PRINCE2 Certification
Quality Assurance & Compliance
1 30 (42.25%) SLA
2 4 (5.63%) COBIT
3 1 (1.41%) ISO/IEC 27001
3 1 (1.41%) ISO 9000
3 1 (1.41%) PCI DSS
System Software
1 2 (2.82%) Active Directory
2 1 (1.41%) Xen
2 1 (1.41%) Hyper-V
2 1 (1.41%) VMware Infrastructure
Systems Management
1 1 (1.41%) BladeLogic
1 1 (1.41%) WSUS
1 1 (1.41%) OpenView Configuration Management
1 1 (1.41%) SCCM
Vendors
1 11 (15.49%) Microsoft
1 11 (15.49%) HP
2 2 (2.82%) IBM
2 2 (2.82%) Cognos
2 2 (2.82%) Oracle
2 2 (2.82%) Lotus
2 2 (2.82%) VMware
3 1 (1.41%) Computacenter
3 1 (1.41%) Red Hat
3 1 (1.41%) BT
3 1 (1.41%) Remedy
3 1 (1.41%) EMC
3 1 (1.41%) Veritas
Milton Keynes, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £20000 - £23500 per annum
Posted: 23 hours ago
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Salary: From £39,000 to £40,000 per annum Extensive Benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: flexible benefits
Posted: Yesterday
Milton Keynes
Computer Futures
Salary: competitive
Posted: 21 days ago