The table below looks at the statistics for Service Management skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 69 54 45
Rank change year-on-year
-15 -9
Permanent jobs citing Service Management 27 32 39
As % of all permanent IT jobs located in Milton Keynes 2.50% 3.40% 4.15%
As % of the Processes & Methodologies category 3.14% 4.27% 5.18%
Number of salaries quoted 12 18 12
Average salary £51,000 £36,750 £40,750
Average salary % change year-on-year
+38.77% -9.81%
90% offered a salary of more than £20,075 £32,500 £25,525
10% offered a salary of more than £70,000 £83,000 £45,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
861 750 753
As % of all permanent IT jobs located in Milton Keynes 79.57% 79.79% 80.19%
Number of salaries quoted 621 633 584
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £30,000 £31,000 £30,000
10% offered a salary of more than £64,500 £57,500 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Milton Keynes region.

Service Management Salary Trend in Milton Keynes

Service Management
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing Service Management across the Milton Keynes region over the 3 months to 21 October 2014.

Service Management Salary Histogram in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 21 October 2014, IT jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 48 (73.85%) ITIL
2 23 (35.38%) Security Cleared
3 21 (32.31%) SC Cleared
4 19 (29.23%) SLA
5 18 (27.69%) HP
5 18 (27.69%) ITIL Certification
6 17 (26.15%) Finance
7 16 (24.62%) Root Cause Analysis
7 16 (24.62%) Analytical Skills
8 15 (23.08%) ITSM
9 13 (20.00%) Business Continuity
9 13 (20.00%) Service Delivery
10 12 (18.46%) Change Management
11 11 (16.92%) Agile Software Development
12 10 (15.38%) ITIL V3
13 9 (13.85%) Continuous Improvement
13 9 (13.85%) Capacity Management
13 9 (13.85%) Knowledge Management
13 9 (13.85%) Project Management
13 9 (13.85%) Microsoft
14 8 (12.31%) HND
14 8 (12.31%) Business Continuity Planning
14 8 (12.31%) Problem Management
15 7 (10.77%) Line Management
15 7 (10.77%) Incident Management
15 7 (10.77%) PRINCE2
16 6 (9.23%) Windows
16 6 (9.23%) Business Analysis
16 6 (9.23%) Degree
17 5 (7.69%) Telecoms

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 21 October 2014, IT jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.54%) Exchange Server 2007
1 1 (1.54%) Exchange Server 2003
1 1 (1.54%) WebSphere
1 1 (1.54%) MS Exchange
Applications
1 5 (7.69%) MS Excel
2 3 (4.62%) MS Office
Cloud Services
1 1 (1.54%) IBM Blueworks
Communications & Networking
1 3 (4.62%) Cisco Nexus
2 2 (3.08%) LAN
Database & Business Intelligence
1 4 (6.15%) Crystal Reports
2 1 (1.54%) SQL Server 2012
2 1 (1.54%) SQL Server
Development Applications
1 1 (1.54%) XMLUnit
General
1 17 (26.15%) Finance
2 5 (7.69%) Telecoms
2 5 (7.69%) Banking
3 3 (4.62%) Legal
4 2 (3.08%) Retail
4 2 (3.08%) Aerospace
5 1 (1.54%) Advertising
Job Titles
1 25 (38.46%) Analyst
2 8 (12.31%) Service Manager
3 6 (9.23%) Service Analyst
4 5 (7.69%) Delivery Manager
4 5 (7.69%) Support Analyst
4 5 (7.69%) Project Manager
5 4 (6.15%) Business Analyst
5 4 (6.15%) IT Services Manager
5 4 (6.15%) Service Continuity Manager
5 4 (6.15%) IT Support
6 3 (4.62%) Incident & Problem Manager
6 3 (4.62%) Incident Manager
6 3 (4.62%) Problem Manager
6 3 (4.62%) 2nd Line Support
6 3 (4.62%) Senior Manager
7 2 (3.08%) 1st Line Support
7 2 (3.08%) Service Desk Analyst
7 2 (3.08%) IT Support Analyst
7 2 (3.08%) Team Leader
7 2 (3.08%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 2 (3.08%) Middleware
2 1 (1.54%) Twitter Bootstrap
2 1 (1.54%) KnockoutJS
2 1 (1.54%) ASP.NET Web API
2 1 (1.54%) Castle Windsor
2 1 (1.54%) jQuery
2 1 (1.54%) JSON
2 1 (1.54%) WCF
2 1 (1.54%) HTML
2 1 (1.54%) .NET
2 1 (1.54%) ASP.NET
2 1 (1.54%) CSS
2 1 (1.54%) XML
Miscellaneous
1 16 (24.62%) Analytical Skills
2 4 (6.15%) PMI
2 4 (6.15%) Management Information System
3 2 (3.08%) CMDB
4 1 (1.54%) iSeries
4 1 (1.54%) Economics
Operating Systems
1 6 (9.23%) Windows
2 2 (3.08%) AIX
2 2 (3.08%) Linux
2 2 (3.08%) UNIX
2 2 (3.08%) Windows Server 2003
2 2 (3.08%) Windows Vista
2 2 (3.08%) Windows Server 2008
2 2 (3.08%) Windows 7
3 1 (1.54%) Windows XP
Processes & Methodologies
1 48 (73.85%) ITIL
2 16 (24.62%) Root Cause Analysis
3 15 (23.08%) ITSM
4 13 (20.00%) Business Continuity
4 13 (20.00%) Service Delivery
5 12 (18.46%) Change Management
6 11 (16.92%) Agile Software Development
7 10 (15.38%) ITIL V3
8 9 (13.85%) Continuous Improvement
8 9 (13.85%) Capacity Management
8 9 (13.85%) Knowledge Management
8 9 (13.85%) Project Management
9 8 (12.31%) Business Continuity Planning
9 8 (12.31%) Problem Management
10 7 (10.77%) Line Management
10 7 (10.77%) Incident Management
10 7 (10.77%) PRINCE2
11 6 (9.23%) Business Analysis
12 4 (6.15%) Disaster Recovery
12 4 (6.15%) Programme Management
Programming Languages
1 2 (3.08%) C
2 1 (1.54%) C#
2 1 (1.54%) SQL
2 1 (1.54%) VBScript
2 1 (1.54%) VB
Qualifications
1 23 (35.38%) Security Cleared
2 21 (32.31%) SC Cleared
3 18 (27.69%) ITIL Certification
4 8 (12.31%) HND
5 6 (9.23%) Degree
6 4 (6.15%) PMI Certification
7 3 (4.62%) ITIL Foundation Certificate
8 2 (3.08%) CCNA
8 2 (3.08%) MCP
8 2 (3.08%) Cisco Certification
9 1 (1.54%) Microsoft Certification
9 1 (1.54%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (29.23%) SLA
System Software
1 3 (4.62%) Active Directory
2 2 (3.08%) Firmware
3 1 (1.54%) VMware Server
Systems Management
1 2 (3.08%) SCCM
2 1 (1.54%) WSUS
2 1 (1.54%) BladeLogic
2 1 (1.54%) Systems Management Server (SMS)
2 1 (1.54%) OpenView Configuration Management
Vendors
1 18 (27.69%) HP
2 9 (13.85%) Microsoft
3 5 (7.69%) Cognos
3 5 (7.69%) Cisco
4 4 (6.15%) IBM
4 4 (6.15%) Remedy
4 4 (6.15%) VMware
5 3 (4.62%) F5
5 3 (4.62%) CheckPoint
6 1 (1.54%) Twitter
6 1 (1.54%) LANDesk
6 1 (1.54%) Altiris
6 1 (1.54%) Avaya
6 1 (1.54%) Genesys
6 1 (1.54%) BMC
6 1 (1.54%) Lotus
6 1 (1.54%) Symantec
6 1 (1.54%) Intel
Milton Keynes, Buckinghamshire
Network Rail
Posted: 22 hours ago
Milton Keynes, Buckinghamshire, South East
Network Rail
Salary: Circa £70,000
Posted: 11 days ago