The table below looks at the statistics for Service Management skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 58 66 66
Rank change year-on-year
+8 0
Permanent jobs citing Service Management 32 18 23
As % of all permanent IT jobs located in Milton Keynes 2.84% 1.93% 2.53%
As % of the Processes & Methodologies category 3.52% 2.61% 3.29%
Number of salaries quoted 12 14 8
Average salary £50,300 £39,750 £48,500
Average salary % change year-on-year
+26.54% -18.04%
90% offered a salary of more than £21,500 £32,500 £41,050
10% offered a salary of more than £77,500 £54,250 £68,000
UK excluding London average salary £42,500 £43,500 £41,500
% change year-on-year
-2.29% +4.81%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
908 690 700
As % of all permanent IT jobs located in Milton Keynes 80.50% 73.80% 76.92%
Number of salaries quoted 650 599 559
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £28,500 £30,000 £27,500
10% offered a salary of more than £60,000 £57,200 £58,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Milton Keynes region.

Service Management Salary Trend in Milton Keynes

Service Management
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing Service Management across the Milton Keynes region over the 3 months to 27 August 2014.

Service Management Salary Histogram in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 27 August 2014, IT jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 49 (75.38%) ITIL
2 22 (33.85%) SLA
2 22 (33.85%) Service Delivery
3 20 (30.77%) ITIL Certification
4 19 (29.23%) HP
5 18 (27.69%) Security Cleared
6 17 (26.15%) SC Cleared
7 16 (24.62%) Business Continuity
7 16 (24.62%) Finance
8 15 (23.08%) ITSM
9 14 (21.54%) Change Management
9 14 (21.54%) Root Cause Analysis
10 12 (18.46%) Continuous Improvement
11 10 (15.38%) ITIL V3
12 9 (13.85%) Problem Management
12 9 (13.85%) Project Management
13 8 (12.31%) HND
13 8 (12.31%) PRINCE2
13 8 (12.31%) Knowledge Management
13 8 (12.31%) Incident Management
13 8 (12.31%) Capacity Management
13 8 (12.31%) Business Continuity Planning
14 7 (10.77%) Legal
15 6 (9.23%) Disaster Recovery
15 6 (9.23%) Microsoft
15 6 (9.23%) Cisco
16 5 (7.69%) Banking
16 5 (7.69%) PMI
16 5 (7.69%) PMI Certification
16 5 (7.69%) Telecoms

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 27 August 2014, IT jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.54%) WebSphere
1 1 (1.54%) Exchange Server 2013
Applications
1 4 (6.15%) MS Excel
2 2 (3.08%) MS Office
Business Applications
1 1 (1.54%) Summit
Cloud Services
1 1 (1.54%) IBM Blueworks
Communications & Networking
1 3 (4.62%) Cisco Nexus
2 2 (3.08%) LAN
Database & Business Intelligence
1 2 (3.08%) Crystal Reports
2 1 (1.54%) SQL Server 2012
2 1 (1.54%) SQL Server
Development Applications
1 1 (1.54%) XMLUnit
General
1 16 (24.62%) Finance
2 7 (10.77%) Legal
3 5 (7.69%) Banking
3 5 (7.69%) Telecoms
4 2 (3.08%) Retail
4 2 (3.08%) Aerospace
Job Titles
1 19 (29.23%) Analyst
2 10 (15.38%) Service Manager
3 6 (9.23%) Senior Manager
3 6 (9.23%) Team Leader
3 6 (9.23%) IT Services Manager
3 6 (9.23%) Delivery Manager
4 5 (7.69%) Incident Manager
4 5 (7.69%) Service Analyst
4 5 (7.69%) Service Continuity Manager
5 4 (6.15%) IT Support
5 4 (6.15%) Project Manager
6 3 (4.62%) Senior Project Manager
6 3 (4.62%) Services Delivery Manager
6 3 (4.62%) Major Incident Manager
6 3 (4.62%) Senior Service Manager
6 3 (4.62%) Service Desk Team Leader
6 3 (4.62%) Incident & Problem Manager
6 3 (4.62%) Problem Manager
7 2 (3.08%) Business Intelligence Specialist
7 2 (3.08%) Head of Service Management
Libraries, Frameworks & Software Standards
1 2 (3.08%) Middleware
2 1 (1.54%) JSON
2 1 (1.54%) WCF
2 1 (1.54%) jQuery
2 1 (1.54%) Castle Windsor
2 1 (1.54%) KnockoutJS
2 1 (1.54%) Twitter Bootstrap
2 1 (1.54%) ASP.NET Web API
2 1 (1.54%) HTML
2 1 (1.54%) .NET
2 1 (1.54%) ASP.NET
2 1 (1.54%) CSS
2 1 (1.54%) XML
Miscellaneous
1 5 (7.69%) PMI
2 2 (3.08%) Firmware
2 2 (3.08%) Management Information System
2 2 (3.08%) CMDB
3 1 (1.54%) iSeries
Operating Systems
1 4 (6.15%) Windows
2 2 (3.08%) AIX
2 2 (3.08%) Linux
2 2 (3.08%) UNIX
Processes & Methodologies
1 49 (75.38%) ITIL
2 22 (33.85%) Service Delivery
3 16 (24.62%) Business Continuity
4 15 (23.08%) ITSM
5 14 (21.54%) Change Management
5 14 (21.54%) Root Cause Analysis
6 12 (18.46%) Continuous Improvement
7 10 (15.38%) ITIL V3
8 9 (13.85%) Problem Management
8 9 (13.85%) Project Management
9 8 (12.31%) PRINCE2
9 8 (12.31%) Knowledge Management
9 8 (12.31%) Incident Management
9 8 (12.31%) Capacity Management
9 8 (12.31%) Business Continuity Planning
10 6 (9.23%) Disaster Recovery
11 5 (7.69%) ITIL V2
11 5 (7.69%) Business Continuity Management
11 5 (7.69%) Service Continuity Management
11 5 (7.69%) Transition Management
Programming Languages
1 1 (1.54%) C#
Qualifications
1 20 (30.77%) ITIL Certification
2 18 (27.69%) Security Cleared
3 17 (26.15%) SC Cleared
4 8 (12.31%) HND
5 5 (7.69%) PMI Certification
6 3 (4.62%) Degree
7 2 (3.08%) CCNA
7 2 (3.08%) Cisco Certification
8 1 (1.54%) DV Cleared
8 1 (1.54%) MCP
Quality Assurance & Compliance
1 22 (33.85%) SLA
2 1 (1.54%) COBIT
System Software
1 2 (3.08%) Active Directory
2 1 (1.54%) VMware Infrastructure
Systems Management
1 1 (1.54%) Systems Management Server (SMS)
1 1 (1.54%) SCCM
Vendors
1 19 (29.23%) HP
2 6 (9.23%) Cisco
2 6 (9.23%) Microsoft
3 4 (6.15%) VMware
3 4 (6.15%) IBM
4 3 (4.62%) SAP
4 3 (4.62%) Cognos
4 3 (4.62%) CheckPoint
4 3 (4.62%) Remedy
4 3 (4.62%) F5
5 1 (1.54%) Twitter
5 1 (1.54%) Altiris
5 1 (1.54%) Computacenter
5 1 (1.54%) LANDesk
5 1 (1.54%) McAfee
5 1 (1.54%) Symantec
5 1 (1.54%) EMC
5 1 (1.54%) Intel
5 1 (1.54%) Avaya
5 1 (1.54%) Genesys
Milton Keynes
Greywood Associates Limited
Salary: £35000 - £40000 per annum + exc benefits
Posted: 21 days ago