The table below looks at the statistics for Service Management skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 59 47 50
Rank change year-on-year
-12 +3
Permanent jobs citing Service Management 27 31 36
As % of all permanent IT jobs located in Milton Keynes 2.54% 3.33% 3.83%
As % of the Processes & Methodologies category 3.15% 4.23% 4.94%
Number of salaries quoted 10 18 10
Average salary £49,250 £40,500 £40,750
Average salary % change year-on-year
+21.60% -0.61%
90% offered a salary of more than £19,750 £32,500 £31,725
10% offered a salary of more than £81,250 £80,000 £45,500
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
857 732 729
As % of all permanent IT jobs located in Milton Keynes 80.62% 78.71% 77.64%
Number of salaries quoted 611 621 545
Average salary £41,500 £42,500 £40,000
Average salary % change year-on-year
-2.35% +6.25%
90% offered a salary of more than £28,000 £30,000 £28,500
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Milton Keynes region.

Service Management Salary Trend in Milton Keynes

Service Management
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing Service Management across the Milton Keynes region over the 3 months to 1 October 2014.

Service Management Salary Histogram in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 1 October 2014, IT jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 49 (75.38%) ITIL
2 22 (33.85%) Security Cleared
3 21 (32.31%) SC Cleared
4 19 (29.23%) ITIL Certification
4 19 (29.23%) SLA
4 19 (29.23%) HP
5 17 (26.15%) Analytical Skills
6 16 (24.62%) Root Cause Analysis
6 16 (24.62%) Service Delivery
6 16 (24.62%) ITSM
6 16 (24.62%) Finance
7 15 (23.08%) Business Continuity
8 12 (18.46%) ITIL V3
9 11 (16.92%) Change Management
10 9 (13.85%) Microsoft
10 9 (13.85%) Agile Software Development
10 9 (13.85%) Capacity Management
10 9 (13.85%) Continuous Improvement
11 8 (12.31%) Business Continuity Planning
11 8 (12.31%) Problem Management
11 8 (12.31%) Knowledge Management
11 8 (12.31%) HND
11 8 (12.31%) PRINCE2
12 7 (10.77%) Project Management
12 7 (10.77%) Line Management
13 6 (9.23%) Disaster Recovery
13 6 (9.23%) MS Excel
13 6 (9.23%) Business Analysis
13 6 (9.23%) Incident Management
14 5 (7.69%) Banking

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 1 October 2014, IT jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.54%) WebSphere
Applications
1 6 (9.23%) MS Excel
2 4 (6.15%) MS Office
Cloud Services
1 1 (1.54%) IBM Blueworks
Communications & Networking
1 3 (4.62%) Cisco Nexus
2 2 (3.08%) LAN
Database & Business Intelligence
1 4 (6.15%) Crystal Reports
2 1 (1.54%) SQL Server
2 1 (1.54%) SQL Server 2012
Development Applications
1 1 (1.54%) XMLUnit
General
1 16 (24.62%) Finance
2 5 (7.69%) Banking
2 5 (7.69%) Telecoms
3 4 (6.15%) Legal
4 2 (3.08%) Aerospace
4 2 (3.08%) Retail
5 1 (1.54%) Advertising
Job Titles
1 24 (36.92%) Analyst
2 9 (13.85%) Service Manager
3 7 (10.77%) Service Analyst
4 6 (9.23%) Senior Manager
4 6 (9.23%) IT Services Manager
5 5 (7.69%) Delivery Manager
5 5 (7.69%) Service Continuity Manager
6 4 (6.15%) IT Support
6 4 (6.15%) Support Analyst
6 4 (6.15%) Project Manager
6 4 (6.15%) Business Analyst
7 3 (4.62%) Problem Manager
7 3 (4.62%) Senior Project Manager
7 3 (4.62%) Senior Service Manager
7 3 (4.62%) Incident Manager
7 3 (4.62%) Incident & Problem Manager
8 2 (3.08%) 1st Line Support Analyst
8 2 (3.08%) Head of Service Management
8 2 (3.08%) 1st Line Support
8 2 (3.08%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 2 (3.08%) Middleware
2 1 (1.54%) WCF
2 1 (1.54%) jQuery
2 1 (1.54%) JSON
2 1 (1.54%) HTML
2 1 (1.54%) .NET
2 1 (1.54%) ASP.NET
2 1 (1.54%) CSS
2 1 (1.54%) XML
2 1 (1.54%) Twitter Bootstrap
2 1 (1.54%) ASP.NET Web API
2 1 (1.54%) Castle Windsor
2 1 (1.54%) KnockoutJS
Miscellaneous
1 17 (26.15%) Analytical Skills
2 5 (7.69%) PMI
3 4 (6.15%) Management Information System
4 2 (3.08%) CMDB
5 1 (1.54%) Economics
5 1 (1.54%) iSeries
Operating Systems
1 5 (7.69%) Windows
2 2 (3.08%) AIX
2 2 (3.08%) Linux
2 2 (3.08%) UNIX
3 1 (1.54%) Windows Vista
3 1 (1.54%) Windows Server 2008
3 1 (1.54%) Windows XP
3 1 (1.54%) Windows Server 2003
3 1 (1.54%) Windows 7
Processes & Methodologies
1 49 (75.38%) ITIL
2 16 (24.62%) Root Cause Analysis
2 16 (24.62%) Service Delivery
2 16 (24.62%) ITSM
3 15 (23.08%) Business Continuity
4 12 (18.46%) ITIL V3
5 11 (16.92%) Change Management
6 9 (13.85%) Agile Software Development
6 9 (13.85%) Capacity Management
6 9 (13.85%) Continuous Improvement
7 8 (12.31%) Business Continuity Planning
7 8 (12.31%) Problem Management
7 8 (12.31%) Knowledge Management
7 8 (12.31%) PRINCE2
8 7 (10.77%) Project Management
8 7 (10.77%) Line Management
9 6 (9.23%) Disaster Recovery
9 6 (9.23%) Business Analysis
9 6 (9.23%) Incident Management
10 5 (7.69%) Business Continuity Management
Programming Languages
1 2 (3.08%) C
2 1 (1.54%) C#
2 1 (1.54%) SQL
2 1 (1.54%) VBScript
2 1 (1.54%) VB
Qualifications
1 22 (33.85%) Security Cleared
2 21 (32.31%) SC Cleared
3 19 (29.23%) ITIL Certification
4 8 (12.31%) HND
5 5 (7.69%) PMI Certification
6 3 (4.62%) Degree
7 2 (3.08%) ITIL Foundation Certificate
7 2 (3.08%) Cisco Certification
7 2 (3.08%) CCNA
8 1 (1.54%) MCP
Quality Assurance & Compliance
1 19 (29.23%) SLA
System Software
1 3 (4.62%) Active Directory
2 2 (3.08%) Firmware
3 1 (1.54%) VMware Server
Systems Management
1 2 (3.08%) SCCM
2 1 (1.54%) WSUS
2 1 (1.54%) BladeLogic
2 1 (1.54%) Systems Management Server (SMS)
2 1 (1.54%) OpenView Configuration Management
Vendors
1 19 (29.23%) HP
2 9 (13.85%) Microsoft
3 5 (7.69%) Cognos
3 5 (7.69%) Cisco
4 4 (6.15%) Remedy
4 4 (6.15%) IBM
4 4 (6.15%) VMware
5 3 (4.62%) CheckPoint
5 3 (4.62%) F5
6 1 (1.54%) Altiris
6 1 (1.54%) LANDesk
6 1 (1.54%) Intel
6 1 (1.54%) Symantec
6 1 (1.54%) Avaya
6 1 (1.54%) Genesys
6 1 (1.54%) BMC
6 1 (1.54%) Lotus
6 1 (1.54%) Twitter
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £23,000 to £30,000 per annum + Benefits
Posted: 5 days ago
Hanslope Park, Milton Keynes
FCO Services
Salary: £22,000 plus £1,000 location allowance and great benefits
Posted: 15 days ago