The table below looks at the statistics for Service Management skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 66 62 66
Rank change year-on-year
-4 +4
Permanent jobs citing Service Management 39 32 17
As % of all permanent IT jobs located in Milton Keynes 2.79% 2.83% 1.87%
As % of the Processes & Methodologies category 3.29% 3.42% 2.44%
Number of salaries quoted 21 12 14
Average salary £55,000 £50,300 £39,750
Average salary % change year-on-year
+9.34% +26.54%
90% offered a salary of more than £25,000 £21,500 £32,500
10% offered a salary of more than £65,000 £77,500 £54,250
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
1185 937 696
As % of all permanent IT jobs located in Milton Keynes 84.70% 82.92% 76.74%
Number of salaries quoted 961 672 602
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £32,500 £29,000 £30,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Milton Keynes region.

Service Management Salary Trend in Milton Keynes

Service Management
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing Service Management across the Milton Keynes region over the 3 months to 28 August 2015.

Service Management Salary Histogram in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 28 August 2015, IT jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 52 (81.25%) ITIL
2 25 (39.06%) MS Excel
2 25 (39.06%) SLA
3 20 (31.25%) Security Cleared
4 19 (29.69%) Change Management
5 18 (28.13%) Finance
6 17 (26.56%) MS Office
7 16 (25.00%) ITSM
8 14 (21.88%) Management Information System
9 13 (20.31%) Incident Management
10 12 (18.75%) PRINCE2
10 12 (18.75%) Microsoft
11 11 (17.19%) Service Delivery
11 11 (17.19%) Problem Management
12 10 (15.63%) Agile Software Development
12 10 (15.63%) SC Cleared
13 9 (14.06%) Computacenter
13 9 (14.06%) Analytical Skills
14 8 (12.50%) Line Management
14 8 (12.50%) MS PowerPoint
14 8 (12.50%) DV Cleared
14 8 (12.50%) Release Management
14 8 (12.50%) German Language
15 7 (10.94%) ISO/IEC 27001
15 7 (10.94%) Information Security
15 7 (10.94%) ITIL Foundation Certificate
16 6 (9.38%) Continuous Improvement
16 6 (9.38%) Data Centre
17 5 (7.81%) Degree
17 5 (7.81%) Performance Management

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 28 August 2015, IT jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.25%) WebSphere
2 3 (4.69%) MS Exchange
3 2 (3.13%) SharePoint
4 1 (1.56%) SharePoint 2013
Applications
1 25 (39.06%) MS Excel
2 17 (26.56%) MS Office
3 8 (12.50%) MS PowerPoint
4 3 (4.69%) MS Visio
Business Applications
1 3 (4.69%) Summit
1 3 (4.69%) Dynamics CRM
2 2 (3.13%) Remedy ITSM
Cloud Services
1 3 (4.69%) Office 365
1 3 (4.69%) IBM Blueworks
2 1 (1.56%) Cloud Computing
Communications & Networking
1 1 (1.56%) WAN
1 1 (1.56%) SAN
1 1 (1.56%) MPLS
1 1 (1.56%) BGP
Database & Business Intelligence
1 2 (3.13%) Data Mining
2 1 (1.56%) SQL Server
2 1 (1.56%) DB2
2 1 (1.56%) Crystal Reports
General
1 18 (28.13%) Finance
2 8 (12.50%) German Language
3 5 (7.81%) Telecoms
4 4 (6.25%) Legal
5 3 (4.69%) Retail
5 3 (4.69%) Billing
6 2 (3.13%) Banking
7 1 (1.56%) Manufacturing
Job Titles
1 17 (26.56%) Analyst
2 14 (21.88%) Service Manager
3 11 (17.19%) Delivery Manager
3 11 (17.19%) Services Delivery Manager
4 10 (15.63%) IT Services Manager
5 9 (14.06%) IT Services Delivery Manager
6 8 (12.50%) Planning Manager
6 8 (12.50%) Service Planning Manager
7 6 (9.38%) Change Analyst
8 5 (7.81%) Release Manager
8 5 (7.81%) Service Analyst
8 5 (7.81%) Auditor
8 5 (7.81%) Internal Auditor
9 4 (6.25%) 2nd Line Support
9 4 (6.25%) Architect
9 4 (6.25%) Service Desk Analyst
9 4 (6.25%) Team Leader
10 3 (4.69%) Support Manager
10 3 (4.69%) Systems Analyst
10 3 (4.69%) Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (3.13%) Middleware
Miscellaneous
1 14 (21.88%) Management Information System
2 9 (14.06%) Analytical Skills
3 6 (9.38%) Data Centre
4 2 (3.13%) Mainframe
5 1 (1.56%) NHS
5 1 (1.56%) Computer Science
5 1 (1.56%) IBM Mainframe
5 1 (1.56%) FMCG
Operating Systems
1 4 (6.25%) Windows
2 3 (4.69%) Windows Mobile
2 3 (4.69%) Windows 7
2 3 (4.69%) Windows 8
3 2 (3.13%) UNIX
4 1 (1.56%) AIX
4 1 (1.56%) Linux
Processes & Methodologies
1 52 (81.25%) ITIL
2 19 (29.69%) Change Management
3 16 (25.00%) ITSM
4 13 (20.31%) Incident Management
5 12 (18.75%) PRINCE2
6 11 (17.19%) Service Delivery
6 11 (17.19%) Problem Management
7 10 (15.63%) Agile Software Development
8 8 (12.50%) Release Management
8 8 (12.50%) Line Management
9 7 (10.94%) Information Security
10 6 (9.38%) Continuous Improvement
11 5 (7.81%) Performance Management
12 4 (6.25%) ISMS
12 4 (6.25%) Business Analysis
12 4 (6.25%) Performance Improvement
12 4 (6.25%) Network Monitoring
12 4 (6.25%) Coaching
12 4 (6.25%) People Management
13 3 (4.69%) SDLC
Programming Languages
1 2 (3.13%) SQL
2 1 (1.56%) JCL
Qualifications
1 20 (31.25%) Security Cleared
2 10 (15.63%) SC Cleared
3 8 (12.50%) DV Cleared
4 7 (10.94%) ITIL Foundation Certificate
5 5 (7.81%) Degree
6 3 (4.69%) ITIL Certification
7 1 (1.56%) HND
7 1 (1.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 25 (39.06%) SLA
2 7 (10.94%) ISO/IEC 27001
3 5 (7.81%) ISO 9001
4 1 (1.56%) PCI DSS
System Software
1 3 (4.69%) Active Directory
Vendors
1 12 (18.75%) Microsoft
2 9 (14.06%) Computacenter
3 5 (7.81%) SAP
4 4 (6.25%) IBM
5 3 (4.69%) Cognos
5 3 (4.69%) EMC
5 3 (4.69%) Lotus
5 3 (4.69%) Remedy
5 3 (4.69%) McAfee
5 3 (4.69%) F5
6 1 (1.56%) HP
6 1 (1.56%) BT
6 1 (1.56%) Oracle
Milton Keynes, Buckinghamshire
TD Group
Salary: From £50,000 to £60,000 per annum depending on experience (+ benefits)
Posted: 8 hours ago