The table below looks at the statistics for Service Management skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 53 60 70
Rank change year-on-year
+7 +10
Permanent jobs citing Service Management 38 29 33
As % of all permanent IT jobs located in Milton Keynes 3.47% 2.85% 2.82%
As % of the Processes & Methodologies category 4.41% 3.52% 3.30%
Number of salaries quoted 27 14 12
Average salary £45,000 £35,491 £31,375
Average salary % change year-on-year
+26.79% +13.11%
90% offered a salary of more than £22,600 £28,500 £24,750
10% offered a salary of more than £70,000 £40,000 £45,000
UK excluding London average salary £43,674 £45,000 £42,500
% change year-on-year
-2.94% +5.88%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Permanent IT job ads with a match in the
Processes & Methodologies category
862 823 1000
As % of all permanent IT jobs located in Milton Keynes 78.65% 80.92% 85.40%
Number of salaries quoted 659 654 848
Average salary £45,000 £41,000 £40,000
Average salary % change year-on-year
+9.75% +2.50%
90% offered a salary of more than £31,000 £30,000 £25,000
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Milton Keynes region.

Service Management Salary Trend in Milton Keynes

Service Management
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing Service Management across the Milton Keynes region over the 3 months to 24 December 2014.

Service Management Salary Histogram in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 24 December 2014, IT jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 49 (72.06%) ITIL
2 37 (54.41%) Security Cleared
3 30 (44.12%) SC Cleared
4 26 (38.24%) SLA
5 18 (26.47%) Root Cause Analysis
6 17 (25.00%) ITIL Certification
6 17 (25.00%) Change Management
7 15 (22.06%) HP
8 14 (20.59%) Finance
9 13 (19.12%) Analytical Skills
10 11 (16.18%) Service Delivery
10 11 (16.18%) ITSM
10 11 (16.18%) Knowledge Management
10 11 (16.18%) Capacity Management
11 10 (14.71%) HND
11 10 (14.71%) Microsoft
11 10 (14.71%) Business Continuity
11 10 (14.71%) Agile Software Development
11 10 (14.71%) Business Analysis
11 10 (14.71%) Business Continuity Planning
12 9 (13.24%) Problem Management
13 8 (11.76%) Incident Management
13 8 (11.76%) ITIL V3
13 8 (11.76%) Continuous Improvement
13 8 (11.76%) Cyber Security
14 7 (10.29%) MS Office
14 7 (10.29%) MS Excel
14 7 (10.29%) Cognos
15 6 (8.82%) Crystal Reports
15 6 (8.82%) Windows

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 24 December 2014, IT jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.47%) MS Exchange
1 1 (1.47%) Exchange Server 2003
1 1 (1.47%) WebSphere
1 1 (1.47%) Exchange Server 2007
Applications
1 7 (10.29%) MS Office
1 7 (10.29%) MS Excel
Business Applications
1 2 (2.94%) Agresso
Cloud Services
1 1 (1.47%) IBM Blueworks
Communications & Networking
1 1 (1.47%) LAN
Database & Business Intelligence
1 6 (8.82%) Crystal Reports
2 1 (1.47%) MS Access
2 1 (1.47%) Oracle Discoverer
2 1 (1.47%) SQL Server 2012
2 1 (1.47%) SQL Server
Development Applications
1 1 (1.47%) XMLUnit
General
1 14 (20.59%) Finance
2 5 (7.35%) Banking
3 4 (5.88%) Telecoms
4 3 (4.41%) Marketing
5 2 (2.94%) Advertising
6 1 (1.47%) Publishing
6 1 (1.47%) Aerospace
6 1 (1.47%) Legal
6 1 (1.47%) Retail
Job Titles
1 32 (47.06%) Analyst
2 9 (13.24%) Service Analyst
2 9 (13.24%) Service Desk Analyst
3 7 (10.29%) Service Manager
3 7 (10.29%) Business Analyst
4 5 (7.35%) Project Manager
4 5 (7.35%) Release Analyst
5 4 (5.88%) Account Manager
5 4 (5.88%) Support Analyst
5 4 (5.88%) Customer Services Manager
6 3 (4.41%) Delivery Manager
6 3 (4.41%) 2nd Line Support
6 3 (4.41%) Head of Service Delivery
7 2 (2.94%) IT Support
7 2 (2.94%) 1st Line Support Analyst
7 2 (2.94%) Incident Manager
7 2 (2.94%) Incident & Problem Manager
7 2 (2.94%) 1st Line Support
7 2 (2.94%) Problem Manager
7 2 (2.94%) Deployment Specialist
Libraries, Frameworks & Software Standards
1 1 (1.47%) HTML
1 1 (1.47%) .NET
1 1 (1.47%) ASP.NET
1 1 (1.47%) CSS
1 1 (1.47%) XML
1 1 (1.47%) JSON
1 1 (1.47%) WCF
1 1 (1.47%) jQuery
1 1 (1.47%) Castle Windsor
1 1 (1.47%) KnockoutJS
1 1 (1.47%) Twitter Bootstrap
1 1 (1.47%) ASP.NET Web API
Miscellaneous
1 13 (19.12%) Analytical Skills
2 4 (5.88%) Management Information System
2 4 (5.88%) Life Science
3 2 (2.94%) Economics
4 1 (1.47%) iSeries
4 1 (1.47%) GIS
Operating Systems
1 6 (8.82%) Windows
2 3 (4.41%) Windows XP
2 3 (4.41%) Windows Server 2003
2 3 (4.41%) Windows Vista
2 3 (4.41%) Windows Server 2008
2 3 (4.41%) Windows 7
2 3 (4.41%) UNIX
3 1 (1.47%) Windows 8
3 1 (1.47%) Windows Server 2012
Processes & Methodologies
1 49 (72.06%) ITIL
2 18 (26.47%) Root Cause Analysis
3 17 (25.00%) Change Management
4 11 (16.18%) Service Delivery
4 11 (16.18%) ITSM
4 11 (16.18%) Knowledge Management
4 11 (16.18%) Capacity Management
5 10 (14.71%) Business Continuity Planning
5 10 (14.71%) Business Analysis
5 10 (14.71%) Business Continuity
5 10 (14.71%) Agile Software Development
6 9 (13.24%) Problem Management
7 8 (11.76%) Incident Management
7 8 (11.76%) Cyber Security
7 8 (11.76%) ITIL V3
7 8 (11.76%) Continuous Improvement
8 6 (8.82%) Logistics
8 6 (8.82%) Project Management
9 5 (7.35%) Coaching
10 4 (5.88%) Line Management
Programming Languages
1 3 (4.41%) SQL
2 2 (2.94%) VBScript
2 2 (2.94%) VB
2 2 (2.94%) C
3 1 (1.47%) C#
3 1 (1.47%) VBA
Qualifications
1 37 (54.41%) Security Cleared
2 30 (44.12%) SC Cleared
3 17 (25.00%) ITIL Certification
4 10 (14.71%) HND
5 6 (8.82%) ITIL Foundation Certificate
6 5 (7.35%) Degree
7 2 (2.94%) MCP
8 1 (1.47%) CCNA
8 1 (1.47%) Cisco Certification
8 1 (1.47%) Microsoft Certification
8 1 (1.47%) PRINCE2 Certification
Quality Assurance & Compliance
1 26 (38.24%) SLA
2 1 (1.47%) COBIT
System Software
1 3 (4.41%) Active Directory
2 1 (1.47%) VMware Server
Systems Management
1 3 (4.41%) SCCM
2 2 (2.94%) OpenView Configuration Management
2 2 (2.94%) BladeLogic
2 2 (2.94%) WSUS
3 1 (1.47%) Systems Management Server (SMS)
Vendors
1 15 (22.06%) HP
2 10 (14.71%) Microsoft
3 7 (10.29%) Cognos
4 4 (5.88%) Remedy
5 2 (2.94%) VMware
6 1 (1.47%) Altiris
6 1 (1.47%) LANDesk
6 1 (1.47%) Twitter
6 1 (1.47%) Cisco
6 1 (1.47%) IBM
6 1 (1.47%) Oracle
6 1 (1.47%) SAP
6 1 (1.47%) Intel
6 1 (1.47%) Avaya
6 1 (1.47%) Genesys
6 1 (1.47%) BMC
6 1 (1.47%) Lotus
6 1 (1.47%) Symantec
Milton Keynes, Buckinghamshire
IT Connections
Salary: to £55,000
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Cooper Lomaz Recruitment Ltd
Salary: £60k - 70k per year
Posted: 3 days ago
Milton Keynes
Claremont Consulting Limited
Salary: £65000 - £75000 per annum
Posted: 10 days ago