The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Newbury region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 50 44 52
Rank change year-on-year
-6 +8
Permanent jobs requiring a 2nd Line Support 5 13 6
As % of all permanent IT jobs located in Newbury 1.36% 3.45% 1.58%
As % of the Job Titles category 1.48% 3.70% 1.71%
Number of salaries quoted 4 12 3
Average salary £29,000 £26,000 £21,000
Average salary % change year-on-year
+11.53% +23.80%
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newbury region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newbury
Permanent IT job ads with a match in the
Job Titles category
338 351 350
As % of all permanent IT jobs located in Newbury 92.10% 93.10% 92.11%
Number of salaries quoted 274 264 313
Average salary £40,000 £44,375 £37,500
Average salary % change year-on-year
-9.85% +18.33%
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Newbury

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Newbury region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Newbury

2nd Line Support
Salary Trend in Newbury

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Newbury region.

2nd Line Support Salary Trend in Newbury

2nd Line Support
Salary Histogram in Newbury

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Newbury region over the 3 months to 24 December 2014.

2nd Line Support Salary Histogram in Newbury

2nd Line Support
Top 30 Related IT Skills in Newbury

For the 6 months to 24 December 2014, IT jobs across the Newbury region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 7 (41.18%) Microsoft
2 6 (35.29%) MS Office
2 6 (35.29%) DNS
3 5 (29.41%) Windows
3 5 (29.41%) DHCP
3 5 (29.41%) TCP/IP
3 5 (29.41%) Firewall
4 4 (23.53%) VPN
4 4 (23.53%) SLA
4 4 (23.53%) Cisco
4 4 (23.53%) Active Directory
5 3 (17.65%) ITIL
5 3 (17.65%) MS Exchange
5 3 (17.65%) Finance
6 2 (11.76%) MCSA
6 2 (11.76%) Windows XP
6 2 (11.76%) LAN
6 2 (11.76%) Microsoft Certification
6 2 (11.76%) Service Delivery
6 2 (11.76%) VMware
6 2 (11.76%) PDA
6 2 (11.76%) Android
6 2 (11.76%) Windows Server 2008
7 1 (5.88%) C
7 1 (5.88%) HTML
7 1 (5.88%) SQL
7 1 (5.88%) VB
7 1 (5.88%) SQL Server
7 1 (5.88%) MCSE
7 1 (5.88%) MS Access

2nd Line Support
Top Related IT Skills in Newbury by Category

For the 6 months to 24 December 2014, IT jobs across the Newbury region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (17.65%) MS Exchange
2 1 (5.88%) Exchange Server 2003
2 1 (5.88%) Exchange Server 2010
2 1 (5.88%) SharePoint
Applications
1 6 (35.29%) MS Office
Business Applications
1 1 (5.88%) Nortel Periphonics
Communications & Networking
1 6 (35.29%) DNS
2 5 (29.41%) Firewall
2 5 (29.41%) DHCP
2 5 (29.41%) TCP/IP
3 4 (23.53%) VPN
4 2 (11.76%) LAN
5 1 (5.88%) WAN
5 1 (5.88%) Frame Relay
5 1 (5.88%) Cisco ICM
5 1 (5.88%) SAN
5 1 (5.88%) Internet
Database & Business Intelligence
1 1 (5.88%) SQL Server
1 1 (5.88%) MS Access
General
1 3 (17.65%) Finance
2 1 (5.88%) Back Office
Libraries, Frameworks & Software Standards
1 1 (5.88%) HTML
Miscellaneous
1 2 (11.76%) PDA
2 1 (5.88%) Data Protection Act
2 1 (5.88%) Performance Metrics
Operating Systems
1 5 (29.41%) Windows
2 2 (11.76%) Windows XP
2 2 (11.76%) Android
2 2 (11.76%) Windows Server 2008
3 1 (5.88%) Mac OS
3 1 (5.88%) Windows 7
3 1 (5.88%) Windows 8
3 1 (5.88%) Windows Server 2012
3 1 (5.88%) Windows Server 2003
Processes & Methodologies
1 3 (17.65%) ITIL
2 2 (11.76%) Service Delivery
3 1 (5.88%) Data Protection
3 1 (5.88%) Cisco ICM Scripting
Programming Languages
1 1 (5.88%) C
1 1 (5.88%) SQL
1 1 (5.88%) VB
Qualifications
1 2 (11.76%) MCSA
1 2 (11.76%) Microsoft Certification
2 1 (5.88%) Degree
2 1 (5.88%) MCSE
Quality Assurance & Compliance
1 4 (23.53%) SLA
System Software
1 4 (23.53%) Active Directory
2 1 (5.88%) VMware Infrastructure
Systems Management
1 1 (5.88%) Cisco IPCC
Vendors
1 7 (41.18%) Microsoft
2 4 (23.53%) Cisco
3 2 (11.76%) VMware
4 1 (5.88%) Sun
4 1 (5.88%) HP
4 1 (5.88%) Dell
4 1 (5.88%) Nortel
4 1 (5.88%) Genesys
4 1 (5.88%) Red Hat
4 1 (5.88%) CheckPoint