The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the Newbury region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 55 - 53
Rank change year-on-year
- 0
Permanent jobs citing Cisco ICM 2 0 1
As % of all permanent IT jobs located in Newbury 0.58% - 0.34%
As % of the Communications & Networking category 1.57% - 1.64%
Number of salaries quoted 2 0 1
Average salary £38,000 - £30,000
UK excluding London average salary £67,500 £75,000 £44,000
% change year-on-year
-10.00% +70.45%
Cisco ICM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the Newbury region.

Communications & Networking Category
Newbury
Permanent IT job ads with a match in the
Communications & Networking category
127 129 61
As % of all permanent IT jobs located in Newbury 37.03% 29.38% 20.89%
Number of salaries quoted 88 87 53
Average salary £38,500 £42,500 £44,000
Average salary % change year-on-year
-9.41% -3.40%
90% offered a salary of more than £29,300 £23,000 £32,500
10% offered a salary of more than £61,500 £47,500 £62,500
UK excluding London average salary £40,000 £40,000 £40,000

Cisco ICM
Jobs Demand Trend in Newbury

This chart provides a 3-month moving total of permanent IT jobs citing Cisco ICM across the Newbury region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in Newbury

Cisco ICM
Salary Trend in Newbury

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the Newbury region.

Cisco ICM Salary Trend in Newbury

Cisco ICM
Top 30 Related IT Skills in Newbury

For the 6 months to 5 March 2015, IT jobs across the Newbury region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 2 (100.00%) Cisco
2 1 (50.00%) Frame Relay
2 1 (50.00%) Cisco IPCC
2 1 (50.00%) IVR
2 1 (50.00%) IP Telephony
2 1 (50.00%) Nortel Periphonics
2 1 (50.00%) Degree
2 1 (50.00%) Data Protection Act
2 1 (50.00%) SIGTRAN
2 1 (50.00%) Data Protection
2 1 (50.00%) Cisco ICM Scripting
2 1 (50.00%) Performance Metrics
2 1 (50.00%) Sun
2 1 (50.00%) Nortel
2 1 (50.00%) Genesys
2 1 (50.00%) SS7
2 1 (50.00%) TCAP
2 1 (50.00%) ISUP
2 1 (50.00%) INAP
2 1 (50.00%) C
2 1 (50.00%) HTML
2 1 (50.00%) SQL
2 1 (50.00%) VB
2 1 (50.00%) SQL Server
2 1 (50.00%) MS Access
2 1 (50.00%) MS Exchange
2 1 (50.00%) LAN
2 1 (50.00%) TCP/IP
2 1 (50.00%) DNS
2 1 (50.00%) SLA

Cisco ICM
Top Related IT Skills in Newbury by Category

For the 6 months to 5 March 2015, IT jobs across the Newbury region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) MS Exchange
Business Applications
1 1 (50.00%) Nortel Periphonics
Communications & Networking
1 1 (50.00%) Frame Relay
1 1 (50.00%) IP Telephony
1 1 (50.00%) SIGTRAN
1 1 (50.00%) SS7
1 1 (50.00%) TCAP
1 1 (50.00%) ISUP
1 1 (50.00%) INAP
1 1 (50.00%) LAN
1 1 (50.00%) TCP/IP
1 1 (50.00%) DNS
Database & Business Intelligence
1 1 (50.00%) SQL Server
1 1 (50.00%) MS Access
Job Titles
1 2 (100.00%) Support Engineer
2 1 (50.00%) 2nd Line Support
2 1 (50.00%) Systems Support Engineer
2 1 (50.00%) 2nd Line Support Engineer
2 1 (50.00%) Systems Engineer
2 1 (50.00%) Systems Support
Libraries, Frameworks & Software Standards
1 1 (50.00%) HTML
Miscellaneous
1 1 (50.00%) IVR
1 1 (50.00%) Data Protection Act
1 1 (50.00%) Performance Metrics
Processes & Methodologies
1 1 (50.00%) Data Protection
1 1 (50.00%) Cisco ICM Scripting
Programming Languages
1 1 (50.00%) C
1 1 (50.00%) SQL
1 1 (50.00%) VB
Qualifications
1 1 (50.00%) Degree
Quality Assurance & Compliance
1 1 (50.00%) SLA
Systems Management
1 1 (50.00%) Cisco IPCC
Vendors
1 2 (100.00%) Cisco
2 1 (50.00%) Sun
2 1 (50.00%) Nortel
2 1 (50.00%) Genesys