The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Newbury region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank - 48 56
Permanent jobs requiring a Technical Support 0 8 2
As % of all permanent IT jobs located in Newbury - 1.98% 0.58%
As % of the Job Titles category - 2.15% 0.64%
Number of salaries quoted 0 7 0
Average salary - £26,000 -
UK excluding London average salary £29,000 £30,000 £29,000
% change year-on-year
-3.33% +3.44%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newbury region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newbury
Permanent IT job ads with a match in the
Job Titles category
301 372 313
As % of all permanent IT jobs located in Newbury 90.39% 92.08% 91.25%
Number of salaries quoted 221 284 275
Average salary £37,500 £40,500 £36,250
Average salary % change year-on-year
-7.40% +11.72%
90% offered a salary of more than £25,000 £29,500 £23,000
10% offered a salary of more than £55,000 £52,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Newbury

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Newbury region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Newbury

Technical Support
Salary Trend in Newbury

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Newbury region.

Technical Support Salary Trend in Newbury

Technical Support
Top 24 Related IT Skills in Newbury

For the 6 months to 24 October 2014, IT jobs across the Newbury region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 5 (100.00%) Crystal Reports
1 5 (100.00%) MS Office
1 5 (100.00%) Windows
1 5 (100.00%) MS Excel
1 5 (100.00%) Microsoft
1 5 (100.00%) Active Directory
2 4 (80.00%) Electronics
2 4 (80.00%) DNS
2 4 (80.00%) SQL Server Reporting Services
2 4 (80.00%) MS PowerPoint
2 4 (80.00%) CRM
2 4 (80.00%) MS Exchange
2 4 (80.00%) DHCP
2 4 (80.00%) SAP
2 4 (80.00%) SQL
3 1 (20.00%) .NET
3 1 (20.00%) Oracle
3 1 (20.00%) SQL Server
3 1 (20.00%) Windows 2000
3 1 (20.00%) TCP/IP
3 1 (20.00%) Windows XP
3 1 (20.00%) Citrix
3 1 (20.00%) Terminal Services
3 1 (20.00%) Windows Server 2003

Technical Support
Top Related IT Skills in Newbury by Category

For the 6 months to 24 October 2014, IT jobs across the Newbury region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (80.00%) MS Exchange
Applications
1 5 (100.00%) MS Office
1 5 (100.00%) MS Excel
2 4 (80.00%) MS PowerPoint
Communications & Networking
1 4 (80.00%) DHCP
1 4 (80.00%) DNS
2 1 (20.00%) TCP/IP
Database & Business Intelligence
1 5 (100.00%) Crystal Reports
2 4 (80.00%) SQL Server Reporting Services
3 1 (20.00%) SQL Server
General
1 4 (80.00%) Electronics
Libraries, Frameworks & Software Standards
1 1 (20.00%) .NET
Operating Systems
1 5 (100.00%) Windows
2 1 (20.00%) Windows 2000
2 1 (20.00%) Windows XP
2 1 (20.00%) Windows Server 2003
Processes & Methodologies
1 4 (80.00%) CRM
Programming Languages
1 4 (80.00%) SQL
System Software
1 5 (100.00%) Active Directory
2 1 (20.00%) Terminal Services
Vendors
1 5 (100.00%) Microsoft
2 4 (80.00%) SAP
3 1 (20.00%) Oracle
3 1 (20.00%) Citrix