The table below looks at the statistics for the IT Support role in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Support
Rank 60 56 53
Rank change year-on-year
-4 -3
Permanent jobs requiring an IT Support 3 1 5
As % of all permanent IT jobs located in Newcastle upon Tyne 0.53% 0.23% 1.09%
As % of the Job Titles category 0.54% 0.24% 1.11%
Number of salaries quoted 3 1 5
Average salary £26,000 £21,000 £23,500
Average salary % change year-on-year
+23.80% -10.63%
90% offered a salary of more than £18,200 £21,000 £21,600
10% offered a salary of more than £32,000 £21,000 £24,250
UK excluding London average salary £24,750 £23,500 £25,000
% change year-on-year
+5.31% -6.00%
IT Support
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newcastle upon Tyne region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Job Titles category
551 423 450
As % of all permanent IT jobs located in Newcastle upon Tyne 96.84% 96.80% 98.25%
Number of salaries quoted 361 352 376
Average salary £32,500 £37,500 £37,500
Average salary % change year-on-year
-13.33% -
90% offered a salary of more than £22,500 £22,500 £23,400
10% offered a salary of more than £45,000 £72,500 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Newcastle upon Tyne region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Newcastle upon Tyne

IT Support
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Newcastle upon Tyne region.

IT Support Salary Trend in Newcastle upon Tyne

IT Support
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing IT Support across the Newcastle upon Tyne region over the 3 months to 22 August 2014.

IT Support Salary Histogram in Newcastle upon Tyne

IT Support
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 22 August 2014, IT jobs across the Newcastle upon Tyne region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 3 (60.00%) Microsoft
2 2 (40.00%) Active Directory
2 2 (40.00%) Windows
2 2 (40.00%) MS Excel
2 2 (40.00%) SQL Server
2 2 (40.00%) MS Office
3 1 (20.00%) ITIL
3 1 (20.00%) UNIX
3 1 (20.00%) Crystal Reports
3 1 (20.00%) Java
3 1 (20.00%) PL/SQL
3 1 (20.00%) SQL
3 1 (20.00%) T-SQL
3 1 (20.00%) .NET
3 1 (20.00%) MySQL
3 1 (20.00%) Oracle
3 1 (20.00%) VPN
3 1 (20.00%) Oracle Reports
3 1 (20.00%) Python
3 1 (20.00%) Citrix
3 1 (20.00%) Microsoft Certification
3 1 (20.00%) SQL Server Reporting Services
3 1 (20.00%) Degree
3 1 (20.00%) iPhone
3 1 (20.00%) SQL Server 2008
3 1 (20.00%) Windows 7
3 1 (20.00%) vSphere
3 1 (20.00%) iPad
3 1 (20.00%) Service Management
3 1 (20.00%) VMware

IT Support
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 22 August 2014, IT jobs across the Newcastle upon Tyne region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (40.00%) MS Excel
1 2 (40.00%) MS Office
Communications & Networking
1 1 (20.00%) VPN
Database & Business Intelligence
1 2 (40.00%) SQL Server
2 1 (20.00%) Crystal Reports
2 1 (20.00%) MySQL
2 1 (20.00%) Oracle Reports
2 1 (20.00%) SQL Server Reporting Services
2 1 (20.00%) SQL Server 2008
Libraries, Frameworks & Software Standards
1 1 (20.00%) .NET
Miscellaneous
1 1 (20.00%) iPhone
1 1 (20.00%) iPad
Operating Systems
1 2 (40.00%) Windows
2 1 (20.00%) UNIX
2 1 (20.00%) Windows 7
Processes & Methodologies
1 1 (20.00%) ITIL
1 1 (20.00%) Service Management
Programming Languages
1 1 (20.00%) Java
1 1 (20.00%) PL/SQL
1 1 (20.00%) SQL
1 1 (20.00%) T-SQL
1 1 (20.00%) Python
Qualifications
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) Degree
System Software
1 2 (40.00%) Active Directory
2 1 (20.00%) vSphere
Vendors
1 3 (60.00%) Microsoft
2 1 (20.00%) Oracle
2 1 (20.00%) Citrix
2 1 (20.00%) VMware