The table below looks at the statistics for the IT Support role in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
IT Support
Rank 59 62 48
Rank change year-on-year
+3 -14
Permanent jobs requiring an IT Support 2 1 4
As % of all permanent IT jobs located in Newcastle upon Tyne 0.48% 0.18% 0.90%
As % of the Job Titles category 0.51% 0.18% 0.96%
Number of salaries quoted 2 1 4
Average salary £19,250 £16,250 £21,500
Average salary % change year-on-year
+18.46% -24.41%
UK excluding London average salary £24,000 £24,000 £23,980
% change year-on-year
- +0.08%
IT Support
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newcastle upon Tyne region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Job Titles category
391 552 415
As % of all permanent IT jobs located in Newcastle upon Tyne 93.76% 97.53% 93.47%
Number of salaries quoted 336 428 338
Average salary £35,000 £33,500 £37,500
Average salary % change year-on-year
+4.47% -10.66%
90% offered a salary of more than £26,000 £22,500 £25,000
10% offered a salary of more than £50,000 £50,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Newcastle upon Tyne region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Newcastle upon Tyne

IT Support
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Newcastle upon Tyne region.

IT Support Salary Trend in Newcastle upon Tyne

IT Support
Top 20 Related IT Skills in Newcastle upon Tyne

For the 6 months to 30 June 2015, IT jobs across the Newcastle upon Tyne region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 4 (80.00%) Windows
1 4 (80.00%) Windows Server 2008
2 3 (60.00%) Exchange Server 2007
2 3 (60.00%) Exchange Server 2010
2 3 (60.00%) Windows Server 2012
2 3 (60.00%) SQL
2 3 (60.00%) MS Exchange
2 3 (60.00%) Active Directory
2 3 (60.00%) Firewall
3 1 (20.00%) Degree
3 1 (20.00%) Cisco Certification
3 1 (20.00%) Microsoft Certification
3 1 (20.00%) DHCP
3 1 (20.00%) TCP/IP
3 1 (20.00%) DNS
3 1 (20.00%) CCNA
3 1 (20.00%) MCP
3 1 (20.00%) MCSA
3 1 (20.00%) iPhone
3 1 (20.00%) iPad

IT Support
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 30 June 2015, IT jobs across the Newcastle upon Tyne region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (60.00%) MS Exchange
1 3 (60.00%) Exchange Server 2007
1 3 (60.00%) Exchange Server 2010
Communications & Networking
1 3 (60.00%) Firewall
2 1 (20.00%) DHCP
2 1 (20.00%) TCP/IP
2 1 (20.00%) DNS
Miscellaneous
1 1 (20.00%) iPhone
1 1 (20.00%) iPad
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows Server 2008
2 3 (60.00%) Windows Server 2012
Programming Languages
1 3 (60.00%) SQL
Qualifications
1 1 (20.00%) MCP
1 1 (20.00%) MCSA
1 1 (20.00%) CCNA
1 1 (20.00%) Cisco Certification
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) Degree
System Software
1 3 (60.00%) Active Directory