The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Newport region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
First Line Support
Rank 30 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support 2 0 0
As % of all permanent IT jobs located in Newport 0.99% - -
As % of the Job Titles category 1.05% - -
Number of salaries quoted 2 0 0
Average salary £20,250 - -
UK excluding London average salary £20,000 £20,000 £19,000
% change year-on-year
- +5.26%
1st Line Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newport region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newport
Permanent IT job ads with a match in the
Job Titles category
191 232 202
As % of all permanent IT jobs located in Newport 94.09% 97.48% 99.02%
Number of salaries quoted 126 208 196
Average salary £37,500 £33,500 £37,500
Average salary % change year-on-year
+11.94% -10.66%
90% offered a salary of more than £23,000 £29,000 £28,500
10% offered a salary of more than £57,500 £45,000 £41,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Newport

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Newport region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Newport

1st Line Support
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Newport region.

1st Line Support Salary Trend in Newport

1st Line Support
Top 12 Related IT Skills in Newport

For the 6 months to 24 October 2014, IT jobs across the Newport region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 1 (33.33%) Windows
1 1 (33.33%) Linux
1 1 (33.33%) MS Excel
1 1 (33.33%) Microsoft
1 1 (33.33%) Apple
1 1 (33.33%) Telecoms
1 1 (33.33%) SCCM
1 1 (33.33%) Android
1 1 (33.33%) Windows 7
1 1 (33.33%) iPad
1 1 (33.33%) Network Management
1 1 (33.33%) Analytical Skills

1st Line Support
Top Related IT Skills in Newport by Category

For the 6 months to 24 October 2014, IT jobs across the Newport region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (33.33%) MS Excel
General
1 1 (33.33%) Telecoms
Miscellaneous
1 1 (33.33%) iPad
1 1 (33.33%) Analytical Skills
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Linux
1 1 (33.33%) Android
1 1 (33.33%) Windows 7
Processes & Methodologies
1 1 (33.33%) Network Management
Systems Management
1 1 (33.33%) SCCM
Vendors
1 1 (33.33%) Microsoft
1 1 (33.33%) Apple