The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Newport region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Newport region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
First Line Support
Rank 24 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support 2 0 0
As % of all permanent IT jobs located in Newport 1.563% - -
As % of the Job Titles category 1.563% - -
Number of salaries quoted 2 0 0
Average salary £16,500 - -
UK excluding London average salary £19,000 £19,500 £20,000
% change year-on-year
-2.56% -2.50%
All Job Titles
Newport
Permanent IT job ads with a match in the
Job Titles category
128 116 102
As % of all permanent IT jobs located in Newport 100.00% 100.00% 95.33%
Number of salaries quoted 114 107 97
Average salary £33,000 £35,000 £33,250
Average salary % change year-on-year
-5.71% +5.26%
90% offered a salary of more than £25,000 £28,500 £26,500
10% offered a salary of more than £42,000 £50,000 £42,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support
South Wales

1st Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support across the Newport region as a proportion of the total demand within the Job Titles category.

Newport 1st Line Support Jobs Demand Trend

1st Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Newport region.

Newport 1st Line Support Salary Trend

1st Line Support
Top 11 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Newport region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 3 (100.00%) MS Office
1 3 (100.00%) Microsoft
2 2 (66.67%) Active Directory
2 2 (66.67%) MS Excel
3 1 (33.33%) VMware
3 1 (33.33%) Incident Management
3 1 (33.33%) Microsoft Virtual Server
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) MS Visio
3 1 (33.33%) Windows
3 1 (33.33%) Windows 7

1st Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Newport region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 3 (100.00%) MS Office
2 2 (66.67%) MS Excel
3 1 (33.33%) MS Visio
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows 7
Processes & Methodologies
1 1 (33.33%) Incident Management
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) Microsoft Virtual Server
2 1 (33.33%) VMware Infrastructure
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) VMware