The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Newport region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 34 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support Engineer 2 0 0
As % of all permanent IT jobs located in Newport 1.03% - -
As % of the Job Titles category 1.08% - -
Number of salaries quoted 1 0 0
Average salary £24,000 - -
UK excluding London average salary £26,000 £24,000 £27,500
% change year-on-year
+8.33% -12.72%
2nd Line Support Engineer
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newport region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newport
Permanent IT job ads with a match in the
Job Titles category
185 129 124
As % of all permanent IT jobs located in Newport 94.87% 92.14% 99.20%
Number of salaries quoted 179 92 108
Average salary £37,000 £40,000 £35,000
Average salary % change year-on-year
-7.50% +14.28%
90% offered a salary of more than £25,500 £22,500 £27,213
10% offered a salary of more than £47,500 £42,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in Newport

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Newport region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Newport

2nd Line Support Engineer
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Newport region.

2nd Line Support Engineer Salary Trend in Newport

2nd Line Support Engineer
Top 30 Related IT Skills in Newport

For the 6 months to 3 March 2015, IT jobs across the Newport region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 2 (66.67%) MS Exchange
1 2 (66.67%) Windows Server 2003
1 2 (66.67%) Windows
1 2 (66.67%) Cisco
1 2 (66.67%) VMware
1 2 (66.67%) Windows Server 2008
2 1 (33.33%) Windows 2000 Server
2 1 (33.33%) Hyper-V
2 1 (33.33%) Windows 7
2 1 (33.33%) Exchange Server 2010
2 1 (33.33%) Windows Server 2012
2 1 (33.33%) Exchange Server 2013
2 1 (33.33%) Military
2 1 (33.33%) MCITP
2 1 (33.33%) Exchange Server 2003
2 1 (33.33%) Exchange Server 2007
2 1 (33.33%) Security Cleared
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) Microsoft
2 1 (33.33%) Active Directory
2 1 (33.33%) Citrix
2 1 (33.33%) Microsoft Certification
2 1 (33.33%) Terminal Services
2 1 (33.33%) MS Excel
2 1 (33.33%) MS Office
2 1 (33.33%) ITIL
2 1 (33.33%) Blackberry
2 1 (33.33%) LAN
2 1 (33.33%) SLA
2 1 (33.33%) Service Delivery

2nd Line Support Engineer
Top Related IT Skills in Newport by Category

For the 6 months to 3 March 2015, IT jobs across the Newport region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) MS Exchange
2 1 (33.33%) Exchange Server 2003
2 1 (33.33%) Exchange Server 2007
2 1 (33.33%) Exchange Server 2010
2 1 (33.33%) Exchange Server 2013
Applications
1 1 (33.33%) MS Office
1 1 (33.33%) MS Excel
Communications & Networking
1 1 (33.33%) LAN
1 1 (33.33%) Firewall
General
1 1 (33.33%) Military
Miscellaneous
1 1 (33.33%) Blackberry
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows Server 2003
1 2 (66.67%) Windows Server 2008
2 1 (33.33%) Windows 2000 Server
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows Server 2012
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) Service Delivery
1 1 (33.33%) Contact Management
Qualifications
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) MCITP
1 1 (33.33%) Security Cleared
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) Terminal Services
1 1 (33.33%) VMware Infrastructure
1 1 (33.33%) Hyper-V
Vendors
1 2 (66.67%) Cisco
1 2 (66.67%) VMware
2 1 (33.33%) Microsoft
2 1 (33.33%) Citrix