The table below looks at the statistics for ITIL skills in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 19 38 34
Rank change year-on-year
+19 -4
Permanent jobs citing ITIL 26 16 36
As % of all permanent IT jobs located in Norfolk 10.24% 4.36% 6.53%
As % of the Processes & Methodologies category 12.56% 5.78% 8.55%
Number of salaries quoted 22 16 32
Average salary £47,500 £33,750 £42,500
Average salary % change year-on-year
+40.74% -20.58%
90% offered a salary of more than £21,450 £23,125 £33,250
10% offered a salary of more than £54,500 £47,700 £69,750
UK excluding London average salary £40,000 £40,000 £40,000
ITIL
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
207 277 421
As % of all permanent IT jobs located in Norfolk 81.50% 75.48% 76.41%
Number of salaries quoted 176 250 346
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £55,000 £45,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

ITIL
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norfolk

ITIL
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Norfolk region.

ITIL Salary Trend in Norfolk

ITIL
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing ITIL across the Norfolk region over the 3 months to 23 October 2014.

ITIL Salary Histogram in Norfolk

ITIL
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the Norfolk region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +18 21 £47,500 +18.75% 3
ITIL
East of England

ITIL
Top 30 Related IT Skills in Norfolk

For the 6 months to 23 October 2014, IT jobs across the Norfolk region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 17 (36.96%) Microsoft
2 15 (32.61%) MS Excel
3 14 (30.43%) ITIL Certification
4 13 (28.26%) Service Delivery
5 12 (26.09%) SharePoint
6 8 (17.39%) Windows
6 8 (17.39%) SLA
7 7 (15.22%) MS Office
8 6 (13.04%) MS PowerPoint
8 6 (13.04%) Enterprise Architecture
9 5 (10.87%) Microsoft Certification
9 5 (10.87%) A+ Certification
9 5 (10.87%) webMethods
9 5 (10.87%) Mainframe
9 5 (10.87%) Active Directory
9 5 (10.87%) VMware
9 5 (10.87%) Programme Management
9 5 (10.87%) Performance Improvement
10 4 (8.70%) Problem Management
10 4 (8.70%) Citrix
10 4 (8.70%) LAN
10 4 (8.70%) MCP
10 4 (8.70%) BizTalk Server
10 4 (8.70%) Change Management
11 3 (6.52%) CCNA
11 3 (6.52%) MCSA
11 3 (6.52%) MS Exchange
11 3 (6.52%) Oracle
11 3 (6.52%) DHCP
11 3 (6.52%) TCP/IP

ITIL
Top Related IT Skills in Norfolk by Category

For the 6 months to 23 October 2014, IT jobs across the Norfolk region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 12 (26.09%) SharePoint
2 4 (8.70%) BizTalk Server
3 3 (6.52%) MS Exchange
4 2 (4.35%) Exchange Server 2010
4 2 (4.35%) Apache ServiceMix
4 2 (4.35%) Mule
4 2 (4.35%) JBoss
5 1 (2.17%) SharePoint Server
5 1 (2.17%) MS Project Server
5 1 (2.17%) SharePoint 2010
5 1 (2.17%) SharePoint 2013
Applications
1 15 (32.61%) MS Excel
2 7 (15.22%) MS Office
3 6 (13.04%) MS PowerPoint
Business Applications
1 1 (2.17%) Maximo
1 1 (2.17%) Dynamics CRM
1 1 (2.17%) TRIRIGA
Cloud Services
1 3 (6.52%) Microsoft Azure
2 1 (2.17%) Office 365
Communications & Networking
1 4 (8.70%) LAN
2 3 (6.52%) DHCP
2 3 (6.52%) TCP/IP
2 3 (6.52%) DNS
3 2 (4.35%) VoIP
3 2 (4.35%) WAN
3 2 (4.35%) Firewall
4 1 (2.17%) Wireless
4 1 (2.17%) ADSL
4 1 (2.17%) SAN
4 1 (2.17%) NAS
Database & Business Intelligence
1 2 (4.35%) SQL Server
1 2 (4.35%) Data Warehouse
2 1 (2.17%) SQL Server 2008
General
1 2 (4.35%) Finance
Job Titles
1 13 (28.26%) Team Leader
2 7 (15.22%) Service Manager
3 6 (13.04%) Services Delivery Manager
3 6 (13.04%) Delivery Manager
3 6 (13.04%) Developer
4 4 (8.70%) Technical Delivery Manager
4 4 (8.70%) Service Desk Analyst
4 4 (8.70%) Technical Manager
4 4 (8.70%) Technical Services Manager
4 4 (8.70%) IT Services Delivery Manager
4 4 (8.70%) Development Team Leader
4 4 (8.70%) IT Services Manager
4 4 (8.70%) Service Desk Team Leader
4 4 (8.70%) Analyst
4 4 (8.70%) Service Analyst
5 3 (6.52%) Systems Engineer
5 3 (6.52%) Senior Manager
6 2 (4.35%) Procurement Manager
6 2 (4.35%) Designer
6 2 (4.35%) Senior Procurement Manager
Libraries, Frameworks & Software Standards
1 2 (4.35%) Middleware
2 1 (2.17%) XML
Miscellaneous
1 5 (10.87%) Mainframe
2 3 (6.52%) Analytical Skills
3 2 (4.35%) Enterprise Software
3 2 (4.35%) Statistics
3 2 (4.35%) CMDB
3 2 (4.35%) AS400
4 1 (2.17%) iSeries
Operating Systems
1 8 (17.39%) Windows
2 3 (6.52%) Windows Server 2008
2 3 (6.52%) Windows 7
2 3 (6.52%) Windows 8
3 1 (2.17%) MVS
Processes & Methodologies
1 13 (28.26%) Service Delivery
2 6 (13.04%) Enterprise Architecture
3 5 (10.87%) Programme Management
3 5 (10.87%) Performance Improvement
4 4 (8.70%) Problem Management
4 4 (8.70%) Change Management
5 3 (6.52%) Agile Software Development
6 2 (4.35%) Line Management
6 2 (4.35%) Systems Analysis
6 2 (4.35%) Incident Management
6 2 (4.35%) Data Mapping
6 2 (4.35%) Resource Management
6 2 (4.35%) SOA
6 2 (4.35%) Service Management
6 2 (4.35%) Risk Management
7 1 (2.17%) Migration
7 1 (2.17%) Stakeholder Management
7 1 (2.17%) E-Commerce
7 1 (2.17%) CRM
7 1 (2.17%) Capacity Planning
Programming Languages
1 1 (2.17%) JavaScript
1 1 (2.17%) SQL
Qualifications
1 14 (30.43%) ITIL Certification
2 5 (10.87%) Microsoft Certification
2 5 (10.87%) A+ Certification
3 4 (8.70%) MCP
4 3 (6.52%) CCNA
4 3 (6.52%) MCSA
4 3 (6.52%) Cisco Certification
4 3 (6.52%) Degree
5 2 (4.35%) ITIL Foundation Certificate
5 2 (4.35%) VMware Certified Professional (VCP)
6 1 (2.17%) MCSE
6 1 (2.17%) CCNP
6 1 (2.17%) NCDA
6 1 (2.17%) NCIE
6 1 (2.17%) MCTS
6 1 (2.17%) MCITP
Quality Assurance & Compliance
1 8 (17.39%) SLA
System Software
1 5 (10.87%) Active Directory
2 2 (4.35%) Hyper-V
2 2 (4.35%) VMware Infrastructure
3 1 (2.17%) XenApp
3 1 (2.17%) XenDesktop
3 1 (2.17%) VMware ESXi
Systems Management
1 1 (2.17%) EMC NetWorker
1 1 (2.17%) Backup Exec
1 1 (2.17%) SCDPM
Vendors
1 17 (36.96%) Microsoft
2 5 (10.87%) webMethods
2 5 (10.87%) VMware
3 4 (8.70%) Citrix
4 3 (6.52%) Oracle
4 3 (6.52%) Cisco
4 3 (6.52%) IBM
5 2 (4.35%) Altiris
5 2 (4.35%) HP
6 1 (2.17%) Websense
6 1 (2.17%) EMC
6 1 (2.17%) Software AG
6 1 (2.17%) NetApp
6 1 (2.17%) Veeam
Trowse, Norfolk
SmartSourcing plc
Posted: 23 hours ago
Norwich, Norfolk
Experis Ltd
Salary: £15000.00 - £25000.00 per annum + Y
Posted: Yesterday
Norwich
I4 Recruitment
Salary: £20k - 30k per year + Negotiable
Posted: 12 days ago
Norwich
Hays IT - Uk Posting account
Salary: £50000.00 - £60000.00 per annum
Posted: 17 days ago