The table below looks at the statistics for ITIL skills in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
IT Infrastructure Library (ITIL)
Rank 28 25 47
Rank change year-on-year
-3 +22
Permanent jobs citing ITIL 11 28 3
As % of all permanent IT jobs located in Norfolk 4.58% 8.24% 1.14%
As % of the Processes & Methodologies category 5.73% 10.29% 1.35%
Number of salaries quoted 9 27 3
Average salary £37,500 £40,000 £55,000
Average salary % change year-on-year
-6.25% -27.27%
UK excluding London average salary £40,000 £40,150 £39,000
% change year-on-year
-0.37% +2.94%
ITIL
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
192 272 222
As % of all permanent IT jobs located in Norfolk 80.00% 80.00% 84.09%
Number of salaries quoted 130 240 200
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £27,000 £27,500 £29,500
10% offered a salary of more than £54,000 £50,000 £52,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITIL
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norfolk

ITIL
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Norfolk region.

ITIL Salary Trend in Norfolk

ITIL
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing ITIL across the Norfolk region over the 3 months to 14 February 2016.

ITIL Salary Histogram in Norfolk

ITIL
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the Norfolk region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -5 10 £35,500 -11.25%
ITIL
East of England

ITIL
Top 30 Related IT Skills in Norfolk

For the 6 months to 14 February 2016, IT jobs across the Norfolk region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 14 (73.68%) Microsoft
2 10 (52.63%) Active Directory
2 10 (52.63%) Windows
3 9 (47.37%) Windows Server
4 8 (42.11%) Microsoft Certification
4 8 (42.11%) Skype for Business
5 7 (36.84%) Hyper-V
5 7 (36.84%) Windows Server 2012
5 7 (36.84%) SCCM
5 7 (36.84%) Windows Server 2003
5 7 (36.84%) Service Delivery
5 7 (36.84%) C
5 7 (36.84%) MCSE
5 7 (36.84%) WAN
5 7 (36.84%) LAN
6 6 (31.58%) VoIP
6 6 (31.58%) Firewall
6 6 (31.58%) Disaster Recovery
6 6 (31.58%) Cisco Certification
6 6 (31.58%) CCNA
6 6 (31.58%) Business Continuity
6 6 (31.58%) Network Monitoring
7 3 (15.79%) Project Management
7 3 (15.79%) SLA
7 3 (15.79%) SQL
7 3 (15.79%) SQL Server
7 3 (15.79%) IIS
7 3 (15.79%) Incident Management
8 2 (10.53%) Problem Management
8 2 (10.53%) PowerShell

ITIL
Top Related IT Skills in Norfolk by Category

For the 6 months to 14 February 2016, IT jobs across the Norfolk region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 8 (42.11%) Skype for Business
2 3 (15.79%) IIS
3 2 (10.53%) Apache
4 1 (5.26%) Apache Pig
4 1 (5.26%) Blackberry Enterprise Server
4 1 (5.26%) IBM Domino
4 1 (5.26%) IBM Notes
4 1 (5.26%) JBoss
4 1 (5.26%) Oracle Application Server
4 1 (5.26%) SharePoint
4 1 (5.26%) Tomcat
4 1 (5.26%) WebLogic
4 1 (5.26%) WebSphere
4 1 (5.26%) WebSphere Application Server
Applications
1 2 (10.53%) MS Excel
1 2 (10.53%) MS Office
Cloud Services
1 1 (5.26%) Azure Active Directory
1 1 (5.26%) Microsoft Azure
1 1 (5.26%) Office 365
Communications & Networking
1 7 (36.84%) LAN
1 7 (36.84%) WAN
2 6 (31.58%) Firewall
2 6 (31.58%) VoIP
3 2 (10.53%) DHCP
4 1 (5.26%) DNS
4 1 (5.26%) Skype
4 1 (5.26%) TCP/IP
Database & Business Intelligence
1 3 (15.79%) SQL Server
2 2 (10.53%) MySQL
3 1 (5.26%) Amazon DynamoDB
3 1 (5.26%) Apache Hive
3 1 (5.26%) Big Data
3 1 (5.26%) Hadoop
3 1 (5.26%) MongoDB
3 1 (5.26%) Neo4j
3 1 (5.26%) NoSQL
General
1 2 (10.53%) Manufacturing
2 1 (5.26%) Finance
Job Titles
1 7 (36.84%) Support Manager
2 6 (31.58%) Help Desk Manager
2 6 (31.58%) Help Desk Support
3 4 (21.05%) Delivery Manager
3 4 (21.05%) IT Manager
3 4 (21.05%) Service Manager
3 4 (21.05%) Services Delivery Manager
4 3 (15.79%) Applications Support
4 3 (15.79%) IT Support
5 2 (10.53%) Analyst
5 2 (10.53%) Applications Support Analyst
5 2 (10.53%) Desktop Engineer
5 2 (10.53%) IT Services Delivery Manager
5 2 (10.53%) Senior IT Manager
5 2 (10.53%) Senior Manager
5 2 (10.53%) Senior Service Manager
5 2 (10.53%) Senior Services Delivery Manager
5 2 (10.53%) Support Analyst
5 2 (10.53%) Web Analyst
5 2 (10.53%) Web Support Analyst
Libraries, Frameworks & Software Standards
1 2 (10.53%) .NET
2 1 (5.26%) Ajax
2 1 (5.26%) Apache Camel
2 1 (5.26%) Java EE
2 1 (5.26%) jQuery
2 1 (5.26%) OSGi
2 1 (5.26%) REST
2 1 (5.26%) SOAP
2 1 (5.26%) Web Services
Miscellaneous
1 1 (5.26%) Blackberry
1 1 (5.26%) DataPower
1 1 (5.26%) User Experience
Operating Systems
1 10 (52.63%) Windows
2 9 (47.37%) Windows Server
3 7 (36.84%) Windows Server 2003
3 7 (36.84%) Windows Server 2012
4 2 (10.53%) Windows Server 2008
5 1 (5.26%) Linux
5 1 (5.26%) Unix
5 1 (5.26%) Windows 2000
5 1 (5.26%) Windows 7
5 1 (5.26%) Windows XP
Processes & Methodologies
1 7 (36.84%) Service Delivery
2 6 (31.58%) Business Continuity
2 6 (31.58%) Disaster Recovery
2 6 (31.58%) Network Monitoring
3 3 (15.79%) Incident Management
3 3 (15.79%) Project Management
4 2 (10.53%) Change Management
4 2 (10.53%) ITIL V3
4 2 (10.53%) ITSM
4 2 (10.53%) PRINCE
4 2 (10.53%) PRINCE2
4 2 (10.53%) Problem Management
4 2 (10.53%) Programme Management
4 2 (10.53%) Service Management
5 1 (5.26%) Infrastructure Management
5 1 (5.26%) ITIL V2
5 1 (5.26%) Mobile Device Management
5 1 (5.26%) Network Management
5 1 (5.26%) Security Architecture
5 1 (5.26%) Web Application Development
Programming Languages
1 7 (36.84%) C
2 3 (15.79%) SQL
3 2 (10.53%) PowerShell
4 1 (5.26%) Groovy
4 1 (5.26%) Java
4 1 (5.26%) VB
Qualifications
1 8 (42.11%) Microsoft Certification
2 7 (36.84%) MCSE
3 6 (31.58%) CCNA
3 6 (31.58%) Cisco Certification
4 1 (5.26%) CISSP
4 1 (5.26%) MCP
Quality Assurance & Compliance
1 3 (15.79%) SLA
2 1 (5.26%) PCI DSS
System Software
1 10 (52.63%) Active Directory
2 7 (36.84%) Hyper-V
3 1 (5.26%) VMware Infrastructure
Systems Management
1 7 (36.84%) SCCM
2 1 (5.26%) Forefront Identity Manager
Vendors
1 14 (73.68%) Microsoft
2 2 (10.53%) VMware
3 1 (5.26%) IBM
3 1 (5.26%) Lotus
3 1 (5.26%) Oracle