The table below looks at the statistics for ITIL skills in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 19 29 53
Rank change year-on-year
+10 +24
Permanent jobs citing ITIL 36 22 6
As % of all permanent IT jobs located in Norfolk 12.90% 6.85% 1.32%
As % of the Processes & Methodologies category 16.36% 9.05% 1.81%
Number of salaries quoted 33 18 4
Average salary £40,500 £40,000 £43,000
Average salary % change year-on-year
+1.25% -6.97%
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
ITIL
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
220 243 332
As % of all permanent IT jobs located in Norfolk 78.85% 75.70% 72.81%
Number of salaries quoted 190 210 313
Average salary £38,500 £35,000 £32,500
Average salary % change year-on-year
+10.00% +7.69%
90% offered a salary of more than £25,000 £27,500 £27,500
10% offered a salary of more than £45,000 £44,000 £47,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITIL
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norfolk

ITIL
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Norfolk region.

ITIL Salary Trend in Norfolk

ITIL
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing ITIL across the Norfolk region over the 3 months to 29 May 2015.

ITIL Salary Histogram in Norfolk

ITIL
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the Norfolk region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +8 30 £42,500 +6.25% 1
Thetford - 1 £26,000 -
Great Yarmouth - 1 £30,000 -
ITIL
East of England

ITIL
Top 30 Related IT Skills in Norfolk

For the 6 months to 29 May 2015, IT jobs across the Norfolk region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 34 (50.75%) SQL
2 22 (32.84%) ERP
3 20 (29.85%) PRINCE2
4 17 (25.37%) Linux
4 17 (25.37%) Microsoft
5 15 (22.39%) Java
6 14 (20.90%) Subversion
6 14 (20.90%) DevOps
7 13 (19.40%) SQL Server
8 12 (17.91%) .NET
8 12 (17.91%) MySQL
8 12 (17.91%) Windows
8 12 (17.91%) Web Services
8 12 (17.91%) IBM
8 12 (17.91%) Stakeholder Management
9 11 (16.42%) Configuration Management
9 11 (16.42%) JVM Tuning
9 11 (16.42%) Agile Software Development
9 11 (16.42%) Load Testing
9 11 (16.42%) iSeries
9 11 (16.42%) Puppet
10 10 (14.93%) Network Monitoring
10 10 (14.93%) Capacity Planning
10 10 (14.93%) Performance Management
10 10 (14.93%) Analytical Skills
10 10 (14.93%) Application Performance Management
11 9 (13.43%) E-Commerce
11 9 (13.43%) PostgreSQL
11 9 (13.43%) Manufacturing
12 8 (11.94%) Workflow

ITIL
Top Related IT Skills in Norfolk by Category

For the 6 months to 29 May 2015, IT jobs across the Norfolk region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 8 (11.94%) MS Exchange
2 4 (5.97%) IIS
3 3 (4.48%) Exchange Server 2010
3 3 (4.48%) Exchange Server 2007
3 3 (4.48%) Apache
4 2 (2.99%) SharePoint
5 1 (1.49%) Exchange Server 2013
5 1 (1.49%) Blackberry Enterprise Server
Applications
1 8 (11.94%) MS Excel
2 6 (8.96%) MS Office
3 2 (2.99%) MS PowerPoint
Cloud Services
1 8 (11.94%) Amazon AWS
2 1 (1.49%) Office 365
2 1 (1.49%) SaaS
Communications & Networking
1 3 (4.48%) LAN
1 3 (4.48%) WAN
1 3 (4.48%) Wireless
2 2 (2.99%) Firewall
2 2 (2.99%) VPN
2 2 (2.99%) VoIP
3 1 (1.49%) PABX
3 1 (1.49%) Structured Cabling
3 1 (1.49%) FTP
3 1 (1.49%) SNMP
3 1 (1.49%) TCP/IP
3 1 (1.49%) SSL
3 1 (1.49%) Internet
3 1 (1.49%) Wi-Fi
Database & Business Intelligence
1 13 (19.40%) SQL Server
2 12 (17.91%) MySQL
3 9 (13.43%) PostgreSQL
4 3 (4.48%) SQL Server 2012
4 3 (4.48%) SQL Server 2008
4 3 (4.48%) SQL Server Reporting Services
Development Applications
1 14 (20.90%) Subversion
2 4 (5.97%) JUnit
3 1 (1.49%) GCC
General
1 9 (13.43%) Manufacturing
2 8 (11.94%) Finance
3 1 (1.49%) Telecoms
3 1 (1.49%) Automotive
Job Titles
1 32 (47.76%) Analyst
2 14 (20.90%) Business Analyst
3 8 (11.94%) Systems Analyst
4 7 (10.45%) Senior Analyst
5 6 (8.96%) Support Analyst
5 6 (8.96%) Development Engineer
5 6 (8.96%) Operations Engineer
6 5 (7.46%) Desktop Support
7 4 (5.97%) Support Engineer
7 4 (5.97%) Functional Analyst
7 4 (5.97%) Desktop Support Engineer
7 4 (5.97%) Desktop Engineer
7 4 (5.97%) Coordinator
7 4 (5.97%) DevOps Engineer
8 3 (4.48%) Web Support Analyst
8 3 (4.48%) 2nd Line Support Engineer
8 3 (4.48%) Web Analyst
8 3 (4.48%) SQL DBA
8 3 (4.48%) Java Analyst Programmer
8 3 (4.48%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 12 (17.91%) .NET
1 12 (17.91%) Web Services
2 4 (5.97%) Hibernate
2 4 (5.97%) Spring
3 3 (4.48%) REST
3 3 (4.48%) SOAP
4 1 (1.49%) HTML
4 1 (1.49%) CSS
Miscellaneous
1 11 (16.42%) iSeries
2 10 (14.93%) Analytical Skills
3 5 (7.46%) Blackberry
4 3 (4.48%) Video Conferencing
5 1 (1.49%) Visualisation
Operating Systems
1 17 (25.37%) Linux
2 12 (17.91%) Windows
3 4 (5.97%) Windows XP
3 4 (5.97%) Windows 7
3 4 (5.97%) Windows Server 2012
4 3 (4.48%) Windows Server 2003
5 2 (2.99%) Windows Server 2008
Processes & Methodologies
1 22 (32.84%) ERP
2 20 (29.85%) PRINCE2
3 14 (20.90%) DevOps
4 12 (17.91%) Stakeholder Management
5 11 (16.42%) Configuration Management
5 11 (16.42%) JVM Tuning
5 11 (16.42%) Agile Software Development
5 11 (16.42%) Load Testing
6 10 (14.93%) Network Monitoring
6 10 (14.93%) Capacity Planning
6 10 (14.93%) Performance Management
6 10 (14.93%) Application Performance Management
7 9 (13.43%) E-Commerce
8 8 (11.94%) Workflow
8 8 (11.94%) Logistics
9 7 (10.45%) Continuous Delivery
9 7 (10.45%) RUP
9 7 (10.45%) UML
10 6 (8.96%) Business Process Mapping
11 5 (7.46%) Asset Management
Programming Languages
1 34 (50.75%) SQL
2 15 (22.39%) Java
3 4 (5.97%) PHP
3 4 (5.97%) RPG
4 3 (4.48%) C
4 3 (4.48%) T-SQL
5 1 (1.49%) PowerShell
5 1 (1.49%) VBScript
5 1 (1.49%) VB
5 1 (1.49%) JavaScript
Qualifications
1 7 (10.45%) Microsoft Certification
2 4 (5.97%) ITIL Certification
3 3 (4.48%) ITIL Foundation Certificate
3 3 (4.48%) MCP
4 2 (2.99%) MCSE
4 2 (2.99%) Degree
5 1 (1.49%) CRISC
5 1 (1.49%) CGEIT
5 1 (1.49%) MCSA
5 1 (1.49%) CISSP
5 1 (1.49%) Cisco Certification
5 1 (1.49%) CCNP
5 1 (1.49%) CCNA
5 1 (1.49%) CISA
Quality Assurance & Compliance
1 2 (2.99%) SLA
2 1 (1.49%) Val IT
2 1 (1.49%) COBIT
2 1 (1.49%) ISO/IEC 27001
System Software
1 8 (11.94%) Active Directory
2 3 (4.48%) VMware Infrastructure
3 1 (1.49%) Hyper-V
Systems Management
1 11 (16.42%) Puppet
2 1 (1.49%) Nagios
Vendors
1 17 (25.37%) Microsoft
2 12 (17.91%) IBM
3 8 (11.94%) TIBCO
3 8 (11.94%) webMethods
3 8 (11.94%) New Relic
4 3 (4.48%) Citrix
4 3 (4.48%) VMware
5 1 (1.49%) Brocade
5 1 (1.49%) Mitel
5 1 (1.49%) Webroot
5 1 (1.49%) Oracle
5 1 (1.49%) Juniper
5 1 (1.49%) Lotus
5 1 (1.49%) CheckPoint
5 1 (1.49%) Sophos
5 1 (1.49%) Altiris