The first table below looks at the demand for Service Management skills in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Norfolk region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Management
Rank - 47 45
Permanent jobs citing Service Management 0 10 2
As % of all permanent IT jobs located in Norfolk - 2.075% 0.639%
As % of the Processes & Methodologies category - 3.106% 0.877%
Number of salaries quoted 0 7 2
Average salary - £32,100 £28,750
Average salary % change year-on-year
- +11.65%
UK excluding London average salary £42,500 £43,500 £45,000
% change year-on-year
-2.29% -3.33%
All Processes & Methodologies
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
282 322 228
As % of all permanent IT jobs located in Norfolk 63.66% 66.80% 72.84%
Number of salaries quoted 265 287 185
Average salary £32,500 £37,500 £37,500
Average salary % change year-on-year
-13.33% -
90% offered a salary of more than £27,500 £28,000 £25,000
10% offered a salary of more than £43,000 £60,000 £52,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
East of England

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

Norfolk Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Norfolk region.

Norfolk Service Management Salary Trend

Service Management
Top 4 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Norfolk region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 1 (100.00%) Service Delivery
1 1 (100.00%) Change Management
1 1 (100.00%) ITSM
1 1 (100.00%) Asset Management

Service Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Norfolk region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Job Titles
1 1 (100.00%) Head of Service Delivery
1 1 (100.00%) Head of Service Management
Processes & Methodologies
1 1 (100.00%) Service Delivery
1 1 (100.00%) Change Management
1 1 (100.00%) ITSM
1 1 (100.00%) Asset Management