The first table below looks at the demand for Service Management skills in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Norfolk region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 39 - 55
Rank change year-on-year
- 0
Permanent jobs citing Service Management 4 0 3
As % of all permanent IT jobs located in Norfolk 1.32% - 0.69%
As % of the Processes & Methodologies category 1.62% - 0.99%
Number of salaries quoted 2 0 3
Average salary £58,250 - £32,100
UK excluding London average salary £43,500 £42,500 £42,500
% change year-on-year
+2.35% -
Processes & Methodologies Category
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
247 296 304
As % of all permanent IT jobs located in Norfolk 81.52% 68.52% 70.05%
Number of salaries quoted 217 281 241
Average salary £40,000 £32,500 £37,500
Average salary % change year-on-year
+23.07% -13.33%
90% offered a salary of more than £28,850 £27,500 £25,000
10% offered a salary of more than £60,000 £65,000 £50,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
East of England

Service Management
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Norfolk

Service Management
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Norfolk region.

Service Management Salary Trend in Norfolk

Service Management
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Norfolk region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich - 1 £58,250 -
Service Management
East of England

Service Management
Top 25 Related IT Skills in Norfolk

For the 6 months to 30 July 2014, IT jobs across the Norfolk region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 5 (71.43%) ITIL
2 3 (42.86%) ISO 9001
2 3 (42.86%) ISEB
2 3 (42.86%) Project Management
2 3 (42.86%) Service Delivery
2 3 (42.86%) Publishing
2 3 (42.86%) Information Management
2 3 (42.86%) ISO/IEC 27001
2 3 (42.86%) Incident Management
3 2 (28.57%) Enterprise Architecture
3 2 (28.57%) Continuous Integration
3 2 (28.57%) RESTful
3 2 (28.57%) Degree
3 2 (28.57%) QA
3 2 (28.57%) CMDB
3 2 (28.57%) Problem Management
3 2 (28.57%) Software Engineering
3 2 (28.57%) Stakeholder Management
3 2 (28.57%) Scrum
3 2 (28.57%) ITIL Certification
3 2 (28.57%) SOA
4 1 (14.29%) Risk Management
4 1 (14.29%) Knowledge Management
4 1 (14.29%) Release Management
4 1 (14.29%) Capacity Management

Service Management
Top Related IT Skills in Norfolk by Category

For the 6 months to 30 July 2014, IT jobs across the Norfolk region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

General
1 3 (42.86%) Publishing
Job Titles
1 3 (42.86%) Services Delivery Manager
1 3 (42.86%) Service Manager
1 3 (42.86%) Delivery Manager
2 2 (28.57%) Platform Manager
Libraries, Frameworks & Software Standards
1 2 (28.57%) RESTful
Miscellaneous
1 2 (28.57%) CMDB
Processes & Methodologies
1 5 (71.43%) ITIL
2 3 (42.86%) Project Management
2 3 (42.86%) Service Delivery
2 3 (42.86%) Information Management
2 3 (42.86%) Incident Management
3 2 (28.57%) Enterprise Architecture
3 2 (28.57%) Continuous Integration
3 2 (28.57%) Problem Management
3 2 (28.57%) Software Engineering
3 2 (28.57%) Stakeholder Management
3 2 (28.57%) Scrum
3 2 (28.57%) SOA
4 1 (14.29%) Risk Management
4 1 (14.29%) Knowledge Management
4 1 (14.29%) Release Management
4 1 (14.29%) Capacity Management
Qualifications
1 3 (42.86%) ISEB
2 2 (28.57%) Degree
2 2 (28.57%) ITIL Certification
Quality Assurance & Compliance
1 3 (42.86%) ISO 9001
1 3 (42.86%) ISO/IEC 27001
2 2 (28.57%) QA