The table below looks at the statistics for Service Management skills in IT jobs advertised for the Norfolk region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 30 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Service Management
Rank 37 50 -
Rank change year-on-year
+13 -
Permanent jobs citing Service Management 1 1 0
As % of all permanent IT jobs located in Norfolk 0.52% 0.35% -
As % of the Processes & Methodologies category 0.60% 0.43% -
Number of salaries quoted 0 0 0
Median salary - - -
UK excluding London median salary £42,000 £45,000 £45,000
% change year-on-year
-6.66% -
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
168 234 265
As % of all permanent IT jobs located in Norfolk 86.60% 82.69% 77.94%
Number of salaries quoted 116 203 228
Median salary £40,000 £36,500 £34,000
Median salary % change year-on-year
+9.58% +7.35%
90% offered a salary of more than £27,500 £25,000 £26,850
10% offered a salary of more than £55,000 £45,000 £45,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Norfolk

The demand trend of job ads across the Norfolk region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Norfolk

Service Management
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Norfolk region.

Service Management Salary Trend in Norfolk

Service Management
Top 17 Related IT Skills in Norfolk

For the 6 months to 30 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region with a requirement for Service Management.

1 2 (100.00%) Service Delivery
1 2 (100.00%) ITIL
2 1 (50.00%) SLA
2 1 (50.00%) Microsoft
2 1 (50.00%) Microsoft Certification
2 1 (50.00%) ITIL Certification
2 1 (50.00%) ITSM
2 1 (50.00%) Management Information System
2 1 (50.00%) Finance
2 1 (50.00%) Information Management
2 1 (50.00%) Problem Management
2 1 (50.00%) SC Cleared
2 1 (50.00%) Security Cleared
2 1 (50.00%) ITIL V2
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Line Management
2 1 (50.00%) Analytical Skills

Service Management
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (50.00%) Finance
Job Titles
1 1 (50.00%) Delivery Manager
1 1 (50.00%) Service Desk Team Leader
1 1 (50.00%) Service Manager
1 1 (50.00%) Services Delivery Manager
1 1 (50.00%) Team Leader
Miscellaneous
1 1 (50.00%) Analytical Skills
1 1 (50.00%) Management Information System
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) Service Delivery
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Information Management
2 1 (50.00%) ITIL V2
2 1 (50.00%) ITSM
2 1 (50.00%) Line Management
2 1 (50.00%) Problem Management
Qualifications
1 1 (50.00%) ITIL Certification
1 1 (50.00%) Microsoft Certification
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared
Quality Assurance & Compliance
1 1 (50.00%) SLA
Vendors
1 1 (50.00%) Microsoft