The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 79 67 -
Rank change year-on-year
-12 -
Permanent jobs requiring a 3rd Line Support 2 4 0
As % of all permanent IT jobs located in the North East 0.25% 0.64% -
As % of the Job Titles category 0.27% 0.66% -
Number of salaries quoted 2 4 0
Average salary £32,750 £27,000 -
Average salary % change year-on-year
+21.29% -
UK excluding London average salary £35,000 £34,000 £33,000
% change year-on-year
+2.94% +3.03%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
749 610 647
As % of all permanent IT jobs located in the North East 94.81% 96.98% 97.00%
Number of salaries quoted 625 519 555
Average salary £35,000 £36,000 £33,500
Average salary % change year-on-year
-2.77% +7.46%
90% offered a salary of more than £23,500 £25,000 £21,500
10% offered a salary of more than £51,250 £50,000 £48,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the North East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the North East

3rd Line Support
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the North East region.

3rd Line Support Salary Trend in the North East

3rd Line Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the North East region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -14 2 £32,750 +25.96% 3
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the North East

For the 6 months to 19 December 2014, IT jobs across the North East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 3 (75.00%) VMware
1 3 (75.00%) Windows
1 3 (75.00%) Citrix
2 2 (50.00%) Finance
2 2 (50.00%) vSphere
2 2 (50.00%) Analytical Skills
2 2 (50.00%) SQL Server
2 2 (50.00%) Disaster Recovery
3 1 (25.00%) Workflow
3 1 (25.00%) Programme Management
3 1 (25.00%) Asset Management
3 1 (25.00%) Problem Management
3 1 (25.00%) Digital Marketing
3 1 (25.00%) Time Management
3 1 (25.00%) Data Protection
3 1 (25.00%) Change Control
3 1 (25.00%) Capacity Management
3 1 (25.00%) Mentoring
3 1 (25.00%) UNIX
3 1 (25.00%) Oracle Reports
3 1 (25.00%) Oracle Discoverer
3 1 (25.00%) ITIL
3 1 (25.00%) Business Intelligence
3 1 (25.00%) Configuration Management
3 1 (25.00%) Service Management
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) Windows Server 2012
3 1 (25.00%) PL/SQL
3 1 (25.00%) SQL

3rd Line Support
Top Related IT Skills in the North East by Category

For the 6 months to 19 December 2014, IT jobs across the North East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) IIS
1 1 (25.00%) Oracle Workflow
Business Applications
1 1 (25.00%) SAP Oil and Gas
1 1 (25.00%) Oracle EBS R12
Communications & Networking
1 1 (25.00%) LAN
1 1 (25.00%) VoIP
1 1 (25.00%) WAN
1 1 (25.00%) TCP/IP
1 1 (25.00%) Firewall
Database & Business Intelligence
1 2 (50.00%) SQL Server
2 1 (25.00%) Oracle Reports
2 1 (25.00%) Oracle Discoverer
General
1 2 (50.00%) Finance
2 1 (25.00%) Manufacturing
2 1 (25.00%) Marketing
2 1 (25.00%) Electronics
2 1 (25.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (25.00%) HTML
Miscellaneous
1 2 (50.00%) Analytical Skills
2 1 (25.00%) DTV
2 1 (25.00%) Clustering
Operating Systems
1 3 (75.00%) Windows
2 1 (25.00%) Windows Server 2003
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows Server 2012
2 1 (25.00%) UNIX
Processes & Methodologies
1 2 (50.00%) Disaster Recovery
2 1 (25.00%) Workflow
2 1 (25.00%) Programme Management
2 1 (25.00%) Asset Management
2 1 (25.00%) Problem Management
2 1 (25.00%) Digital Marketing
2 1 (25.00%) Time Management
2 1 (25.00%) Data Protection
2 1 (25.00%) Change Control
2 1 (25.00%) Capacity Management
2 1 (25.00%) Mentoring
2 1 (25.00%) ITIL
2 1 (25.00%) Business Intelligence
2 1 (25.00%) Configuration Management
2 1 (25.00%) Service Management
Programming Languages
1 1 (25.00%) PL/SQL
1 1 (25.00%) SQL
Qualifications
1 1 (25.00%) MCSE
1 1 (25.00%) Citrix Certification
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 2 (50.00%) vSphere
2 1 (25.00%) Active Directory
2 1 (25.00%) VMware Infrastructure
2 1 (25.00%) XenApp
2 1 (25.00%) Veritas Volume Manager
Systems Management
1 1 (25.00%) NetBackup
Vendors
1 3 (75.00%) Citrix
1 3 (75.00%) VMware
2 1 (25.00%) Veritas
2 1 (25.00%) Oracle
2 1 (25.00%) SAP
2 1 (25.00%) Microsoft
2 1 (25.00%) HP
Newcastle Upon Tyne, Tyne and Wear
Connectus
Salary: £20000 - £50000 per annum
Posted: 1 hour ago