The first table below looks at the demand for ITIL V3 skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL V3 over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North East region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
IT Infrastructure Library Version 3
Rank 68 56 66
Rank change year-on-year
-12 +10
Permanent jobs citing ITIL V3 3 17 3
As % of all permanent IT jobs located in the North East 0.435% 1.974% 0.410%
As % of the Processes & Methodologies category 0.617% 2.862% 0.628%
Number of salaries quoted 2 8 2
Average salary £39,000 £52,500 £40,500
Average salary % change year-on-year
-25.71% +29.62%
UK excluding London average salary £38,000 £45,580 £37,500
% change year-on-year
-16.63% +21.54%
All Processes & Methodologies
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
486 594 478
As % of all permanent IT jobs located in the North East 70.43% 68.99% 65.30%
Number of salaries quoted 434 478 383
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £27,000 £24,500 £22,500
10% offered a salary of more than £55,000 £60,250 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITIL V3
England

ITIL V3
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITIL V3 across the North East region as a proportion of the total demand within the Processes & Methodologies category.

North East ITIL V3 Jobs Demand Trend

ITIL V3
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 across the North East region.

North East ITIL V3 Salary Trend

ITIL V3
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL V3 within the North East region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Tyne and Wear -19 2 £39,000 -25.71%
Northumberland - 1 - -
ITIL V3
England

ITIL V3
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the North East region citing ITIL V3 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3.

1 9 (100.00%) ITIL
2 3 (33.33%) Change Management
2 3 (33.33%) IP Telephony
2 3 (33.33%) Degree
2 3 (33.33%) PRINCE2
2 3 (33.33%) MS Project
2 3 (33.33%) MS Office
2 3 (33.33%) MS Visio
2 3 (33.33%) SLA
2 3 (33.33%) Nortel
2 3 (33.33%) Genesys
2 3 (33.33%) Verint
3 2 (22.22%) Problem Management
3 2 (22.22%) Cisco
3 2 (22.22%) Microsoft
3 2 (22.22%) CRM
3 2 (22.22%) SharePoint
3 2 (22.22%) VMware
3 2 (22.22%) Finance
4 1 (11.11%) Validation
4 1 (11.11%) Stakeholder Management
4 1 (11.11%) Management Information System
4 1 (11.11%) Psychology
4 1 (11.11%) TOGAF
4 1 (11.11%) VMware Certified Professional (VCP)
4 1 (11.11%) Cost-Benefit Analysis
4 1 (11.11%) MCSE
4 1 (11.11%) MS Excel
4 1 (11.11%) CCNA
4 1 (11.11%) Project Management

ITIL V3
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the North East region citing ITIL V3 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) SharePoint
Applications
1 3 (33.33%) MS Project
1 3 (33.33%) MS Office
1 3 (33.33%) MS Visio
2 1 (11.11%) MS Excel
Communications & Networking
1 3 (33.33%) IP Telephony
General
1 2 (22.22%) Finance
Job Titles
1 4 (44.44%) Analyst
2 2 (22.22%) 2nd Line Support Analyst
2 2 (22.22%) Support Analyst
2 2 (22.22%) 2nd Line Support
3 1 (11.11%) Test Manager
3 1 (11.11%) Systems Administrator
3 1 (11.11%) Technical Analyst
3 1 (11.11%) Team Leader
3 1 (11.11%) Testing Manager
Miscellaneous
1 1 (11.11%) Management Information System
1 1 (11.11%) Psychology
Processes & Methodologies
1 9 (100.00%) ITIL
2 3 (33.33%) Change Management
2 3 (33.33%) PRINCE2
3 2 (22.22%) Problem Management
3 2 (22.22%) CRM
4 1 (11.11%) Validation
4 1 (11.11%) Stakeholder Management
4 1 (11.11%) TOGAF
4 1 (11.11%) Cost-Benefit Analysis
4 1 (11.11%) Project Management
4 1 (11.11%) Continuous Improvement
4 1 (11.11%) Test Strategy
4 1 (11.11%) Matrix Management
4 1 (11.11%) Release Management
4 1 (11.11%) Test Scripting
Qualifications
1 3 (33.33%) Degree
2 1 (11.11%) VMware Certified Professional (VCP)
2 1 (11.11%) MCSE
2 1 (11.11%) CCNA
2 1 (11.11%) Cisco Certification
2 1 (11.11%) Microsoft Certification
Quality Assurance & Compliance
1 3 (33.33%) SLA
Vendors
1 3 (33.33%) Nortel
1 3 (33.33%) Genesys
1 3 (33.33%) Verint
2 2 (22.22%) Cisco
2 2 (22.22%) Microsoft
2 2 (22.22%) VMware
Sunderland, Tyne and Wear
Responsible to manage/maintain call center uptime SLA's. *Responsible to do first level troubleshooting of any incident on Nortel/Genesys/Verint platform and involve vendors if required...
SEC Recruitment Limited
Salary: £38000 - £40000 per annum
Posted: 20 May 2013