The first table below looks at the demand for the Service Desk Manager role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North East region.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 72 - 62
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Manager 1 0 12
As % of all permanent IT jobs located in the North East 0.12% - 1.48%
As % of the Job Titles category 0.13% - 1.52%
Number of salaries quoted 1 0 7
Average salary £42,500 - £47,500
UK excluding London average salary £37,500 £37,000 £35,000
% change year-on-year
+1.35% +5.71%
Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
769 617 787
As % of all permanent IT jobs located in the North East 95.89% 94.78% 97.04%
Number of salaries quoted 591 532 659
Average salary £32,500 £36,500 £36,500
Average salary % change year-on-year
-10.95% -
90% offered a salary of more than £22,500 £24,000 £24,500
10% offered a salary of more than £47,500 £65,000 £52,000
UK excluding London average salary £40,000 £38,472 £38,500
% change year-on-year
+3.97% -0.07%
Service Desk Manager
England

Service Desk Manager
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the North East

Service Desk Manager
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the North East region.

Service Desk Manager Salary Trend in the North East

Service Desk Manager
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the North East region over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear - 1 £42,500 -
Service Desk Manager
England

Service Desk Manager
Top 9 Related IT Skills in the North East

For the 6 months to 10 July 2014, IT jobs across the North East region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 2 (100.00%) ITIL
1 2 (100.00%) ITIL Certification
2 1 (50.00%) Statistics
2 1 (50.00%) Performance Management
2 1 (50.00%) ITIL V3
2 1 (50.00%) Service Management
2 1 (50.00%) Back Office
2 1 (50.00%) Telecoms
2 1 (50.00%) Workflow

Service Desk Manager
Top Related IT Skills in the North East by Category

For the 6 months to 10 July 2014, IT jobs across the North East region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

General
1 1 (50.00%) Back Office
1 1 (50.00%) Telecoms
Miscellaneous
1 1 (50.00%) Statistics
Processes & Methodologies
1 2 (100.00%) ITIL
2 1 (50.00%) Service Management
2 1 (50.00%) Workflow
2 1 (50.00%) Performance Management
2 1 (50.00%) ITIL V3
Qualifications
1 2 (100.00%) ITIL Certification