The table below looks at the statistics for Contact Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Contact Management
Rank - - -
Permanent jobs citing Contact Management 0 0 0
As % of all permanent IT jobs located in the North West - - -
As % of the Processes & Methodologies category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £57,500 £40,000 £44,000
% change year-on-year
+43.75% -9.09%
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
6289 5429 5770
As % of all permanent IT jobs located in the North West 83.94% 80.38% 79.43%
Number of salaries quoted 5279 4549 4968
Average salary £40,000 £38,500 £37,500
Average salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £27,500 £27,353 £27,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Contact Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the North West

Contact Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the North West region.

Contact Management Salary Trend in the North West

Contact Management
Top 2 Related IT Skills in the North West

For the 6 months to 21 October 2014, IT jobs across the North West region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 1 (100.00%) SAP
1 1 (100.00%) Siebel

Contact Management
Top Related IT Skills in the North West by Category

For the 6 months to 21 October 2014, IT jobs across the North West region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Job Titles
1 1 (100.00%) Systems Manager
Vendors
1 1 (100.00%) SAP
1 1 (100.00%) Siebel