The table below looks at the statistics for Customer Insight skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Customer Insight over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Customer Insight
Rank 234 248 254
Rank change year-on-year
+14 +6
Permanent jobs citing Customer Insight 22 14 13
As % of all permanent IT jobs located in the North West 0.34% 0.21% 0.17%
As % of the Processes & Methodologies category 0.39% 0.24% 0.20%
Number of salaries quoted 22 7 9
Median salary £37,500 £31,000 £40,000
Median salary % change year-on-year
+20.96% -22.50%
90% offered a salary of more than £31,850 £25,000 £31,500
10% offered a salary of more than £60,000 £42,000 £56,000
UK excluding London median salary £44,000 £45,000 £38,000
% change year-on-year
-2.22% +18.42%
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5631 5908 6451
As % of all permanent IT jobs located in the North West 88.16% 88.32% 86.70%
Number of salaries quoted 4712 4906 5306
Median salary £42,500 £42,000 £40,000
Median salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £29,091 £29,000 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Insight
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Customer Insight as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the North West

Customer Insight
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the North West region.

Customer Insight Salary Trend in the North West

Customer Insight
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Customer Insight across the North West region over the 3 months to 30 September 2016.

Customer Insight Salary Histogram in the North West

Customer Insight
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Insight within the North West region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +7 19 £37,500 - 3
Merseyside - 2 £38,500 -
Lancashire - 1 £37,500 -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in the North West

For the 6 months to 30 September 2016, IT jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Customer Insight.

1 28 (71.79%) Business Intelligence
2 23 (58.97%) Data Analysis
3 21 (53.85%) SQL
4 20 (51.28%) SQL Server
5 17 (43.59%) Data Warehouse
5 17 (43.59%) Analytics
6 16 (41.03%) SQL Server Reporting Services
7 15 (38.46%) ETL
7 15 (38.46%) SQL Server Integration Services
7 15 (38.46%) SQL Server Analysis Services
8 14 (35.90%) Data Integration
8 14 (35.90%) iPad
8 14 (35.90%) Business Analysis
9 13 (33.33%) ASP.NET
9 13 (33.33%) XML
9 13 (33.33%) .NET
9 13 (33.33%) Data Transformation
9 13 (33.33%) Mentoring
10 12 (30.77%) Actionable Insight
10 12 (30.77%) Marketing
11 10 (25.64%) Finance
12 8 (20.51%) SAP
12 8 (20.51%) QlikView
13 7 (17.95%) Microsoft
14 6 (15.38%) Analytical Skills
14 6 (15.38%) Digital Marketing
15 5 (12.82%) Degree
15 5 (12.82%) SAS
15 5 (12.82%) E-Commerce
15 5 (12.82%) Telecoms

Customer Insight
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.82%) SAS
Applications
1 4 (10.26%) MS Office
2 3 (7.69%) SPSS
3 2 (5.13%) MS Excel
Business Applications
1 4 (10.26%) SAP Oil and Gas
Cloud Services
1 2 (5.13%) Google Analytics
2 1 (2.56%) SaaS
Database & Business Intelligence
1 20 (51.28%) SQL Server
2 17 (43.59%) Data Warehouse
3 16 (41.03%) SQL Server Reporting Services
4 15 (38.46%) SQL Server Analysis Services
4 15 (38.46%) SQL Server Integration Services
5 8 (20.51%) QlikView
6 4 (10.26%) Big Data
7 2 (5.13%) Hadoop
8 1 (2.56%) Business Intelligence Development Studio
8 1 (2.56%) Data Lake
8 1 (2.56%) Data Mart
8 1 (2.56%) SQL Server 2000
8 1 (2.56%) SQL Server 2005
8 1 (2.56%) SQL Server 2008
General
1 12 (30.77%) Marketing
2 10 (25.64%) Finance
3 5 (12.82%) Telecoms
4 4 (10.26%) Electronics
4 4 (10.26%) Manufacturing
5 3 (7.69%) Retail
6 1 (2.56%) Billing
6 1 (2.56%) Legal
Job Titles
1 19 (48.72%) Developer
2 15 (38.46%) Business Intelligence Developer
3 9 (23.08%) Analyst
4 8 (20.51%) QlikView Developer
5 4 (10.26%) Big Data Developer
5 4 (10.26%) Insight Analyst
6 3 (7.69%) C++ Developer
6 3 (7.69%) Customer Analyst
6 3 (7.69%) Customer Insight Analyst
6 3 (7.69%) Data Manager
6 3 (7.69%) Head of Business Intelligence
6 3 (7.69%) Insight Manager
7 2 (5.13%) Business Developer
7 2 (5.13%) C++ Software Engineer
7 2 (5.13%) Java Developer
7 2 (5.13%) Senior Developer
7 2 (5.13%) Senior Java Developer
7 2 (5.13%) Software Developer
7 2 (5.13%) Software Engineer
7 2 (5.13%) Web Analyst
Libraries, Frameworks & Software Standards
1 13 (33.33%) .NET
1 13 (33.33%) ASP.NET
1 13 (33.33%) XML
2 1 (2.56%) MDX
Miscellaneous
1 14 (35.90%) Data Integration
1 14 (35.90%) iPad
2 6 (15.38%) Analytical Skills
3 4 (10.26%) Statistics
4 3 (7.69%) Computer Science
4 3 (7.69%) Economics
4 3 (7.69%) Mathematics
5 2 (5.13%) Algorithms
5 2 (5.13%) Management Information System
5 2 (5.13%) Social Media
5 2 (5.13%) User Experience
6 1 (2.56%) Visualisation
Operating Systems
1 2 (5.13%) Unix
Processes & Methodologies
1 28 (71.79%) Business Intelligence
2 23 (58.97%) Data Analysis
3 17 (43.59%) Analytics
4 15 (38.46%) ETL
5 14 (35.90%) Business Analysis
6 13 (33.33%) Data Transformation
6 13 (33.33%) Mentoring
7 12 (30.77%) Actionable Insight
8 6 (15.38%) Digital Marketing
9 5 (12.82%) E-Commerce
10 4 (10.26%) Benchmarking
10 4 (10.26%) CRM
10 4 (10.26%) Programme Management
10 4 (10.26%) Risk Management
10 4 (10.26%) Strategic Planning
11 3 (7.69%) Data Analytics
11 3 (7.69%) Data Modelling
11 3 (7.69%) Propensity Modelling
12 2 (5.13%) Quality Management
12 2 (5.13%) Scrum
Programming Languages
1 21 (53.85%) SQL
2 3 (7.69%) C++
2 3 (7.69%) VBA
3 2 (5.13%) C
3 2 (5.13%) C#
3 2 (5.13%) Java
3 2 (5.13%) T-SQL
4 1 (2.56%) VBScript
Qualifications
1 5 (12.82%) Degree
Quality Assurance & Compliance
1 1 (2.56%) Actionable Recommendations
1 1 (2.56%) Data Quality
Vendors
1 8 (20.51%) SAP
2 7 (17.95%) Microsoft
3 2 (5.13%) Google
3 2 (5.13%) Salesforce.com
4 1 (2.56%) Tableau
4 1 (2.56%) Teradata
4 1 (2.56%) TOWER Software
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