The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 233 232 238
Rank change year-on-year
-1 +6
Permanent jobs requiring a Help Desk Analyst 10 18 17
As % of all permanent IT jobs located in the North West 0.16% 0.25% 0.23%
As % of the Job Titles category 0.17% 0.27% 0.24%
Number of salaries quoted 7 15 14
Average salary £18,750 £20,500 £19,250
Average salary % change year-on-year
-8.53% +6.49%
90% offered a salary of more than £16,500 £18,000 £15,650
10% offered a salary of more than £20,400 £26,300 £24,400
UK excluding London average salary £20,500 £20,000 £20,500
% change year-on-year
+2.50% -2.43%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5864 6733 6993
As % of all permanent IT jobs located in the North West 94.98% 95.22% 95.62%
Number of salaries quoted 4718 5435 5955
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £55,000 £50,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the North West

Help Desk Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the North West region.

Help Desk Analyst Salary Trend in the North West

Help Desk Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the North West region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +6 6 £18,750 +4.16%
Merseyside - 2 £20,000 -
Manchester -6 1 £16,500 -26.66% 2
Lancashire -7 1 £18,000 -12.19%
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 28 May 2015, IT jobs across the North West region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 20 (86.96%) Windows
2 12 (52.17%) MS Office
2 12 (52.17%) Active Directory
3 10 (43.48%) Windows 7
4 9 (39.13%) MS Excel
5 8 (34.78%) Citrix
6 7 (30.43%) Microsoft
6 7 (30.43%) ITIL
6 7 (30.43%) VMware
7 6 (26.09%) VMware Infrastructure
7 6 (26.09%) SQL
8 5 (21.74%) MS Exchange
8 5 (21.74%) IIS
8 5 (21.74%) Hyper-V
9 4 (17.39%) Legal
9 4 (17.39%) MS PowerPoint
9 4 (17.39%) Windows Server 2008
10 3 (13.04%) Retail
10 3 (13.04%) Law
10 3 (13.04%) E-Commerce
10 3 (13.04%) Windows 8
10 3 (13.04%) Windows Server 2012
11 2 (8.70%) Lync
11 2 (8.70%) WorkSite
11 2 (8.70%) Windows XP
11 2 (8.70%) Interwoven
11 2 (8.70%) Terminal Services
11 2 (8.70%) Service Delivery
11 2 (8.70%) Google
11 2 (8.70%) XenApp

Help Desk Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 28 May 2015, IT jobs across the North West region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (21.74%) MS Exchange
1 5 (21.74%) IIS
2 2 (8.70%) Lync
2 2 (8.70%) WorkSite
3 1 (4.35%) Exchange Server 2010
Applications
1 12 (52.17%) MS Office
2 9 (39.13%) MS Excel
3 4 (17.39%) MS PowerPoint
Communications & Networking
1 1 (4.35%) Firewall
1 1 (4.35%) LAN
1 1 (4.35%) PBX
1 1 (4.35%) WAN
1 1 (4.35%) DHCP
1 1 (4.35%) SNMP
1 1 (4.35%) TCP/IP
1 1 (4.35%) VPN
1 1 (4.35%) DNS
Database & Business Intelligence
1 1 (4.35%) MS Access
1 1 (4.35%) MySQL
General
1 4 (17.39%) Legal
2 3 (13.04%) Retail
2 3 (13.04%) Law
3 1 (4.35%) Finance
Miscellaneous
1 1 (4.35%) Statistics
1 1 (4.35%) Computer Science
1 1 (4.35%) Management Information System
Operating Systems
1 20 (86.96%) Windows
2 10 (43.48%) Windows 7
3 4 (17.39%) Windows Server 2008
4 3 (13.04%) Windows 8
4 3 (13.04%) Windows Server 2012
5 2 (8.70%) Windows XP
6 1 (4.35%) Windows Vista
6 1 (4.35%) Windows Server 2003
6 1 (4.35%) Linux
Processes & Methodologies
1 7 (30.43%) ITIL
2 3 (13.04%) E-Commerce
3 2 (8.70%) Service Delivery
4 1 (4.35%) Network Management
4 1 (4.35%) Security Patching
Programming Languages
1 6 (26.09%) SQL
Qualifications
1 1 (4.35%) MCTS
1 1 (4.35%) MCITP
1 1 (4.35%) Degree
1 1 (4.35%) Microsoft Certification
1 1 (4.35%) MCSE
1 1 (4.35%) MCSA
System Software
1 12 (52.17%) Active Directory
2 6 (26.09%) VMware Infrastructure
3 5 (21.74%) Hyper-V
4 2 (8.70%) Terminal Services
4 2 (8.70%) XenApp
5 1 (4.35%) vSphere
Vendors
1 8 (34.78%) Citrix
2 7 (30.43%) Microsoft
2 7 (30.43%) VMware
3 2 (8.70%) Interwoven
3 2 (8.70%) Google
4 1 (4.35%) Avaya
4 1 (4.35%) HP
4 1 (4.35%) Nortel
4 1 (4.35%) ServiceNow
Manchester, Lancashire
NCC Group
Posted: 7 hours ago
Salford, Lancashire
Searchability
Salary: £15000 - £18000 per annum + Benefits
Posted: 6 days ago