The statistics below represent IT jobs advertised across the North West region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 236 219 237
Rank change year-on-year
-17 +18
Permanent jobs requiring a Help Desk Analyst 22 25 31
As % of all permanent IT jobs located in the North West 0.35% 0.41% 0.42%
As % of the Job Titles category 0.36% 0.42% 0.44%
Number of salaries quoted 21 21 25
Median salary £19,500 £19,000 £21,500
Median salary % change year-on-year
+2.63% -11.62%
90% offered a salary of more than £17,000 £18,000 £18,300
10% offered a salary of more than £22,000 £20,000 £24,800
UK excluding London median salary £21,000 £21,000 £21,000
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6077 5885 7110
As % of all permanent IT jobs located in the North West 96.66% 95.89% 96.56%
Number of salaries quoted 5126 4863 6067
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

Help Desk Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the North West

Help Desk Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the North West region.

Help Desk Analyst Salary Trend in the North West

Help Desk Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the North West region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -6 13 £20,000 - 1
Cheshire +13 4 £19,500 +8.33%
Lancashire - 3 £20,000 - 1
Merseyside -7 2 £17,000 -15.00% 1
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 7 December 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Help Desk Analyst in the job title.

1 21 (65.63%) Windows
2 19 (59.38%) Active Directory
3 17 (53.13%) SLA
4 15 (46.88%) Windows Server 2008
5 11 (34.38%) MS Office
5 11 (34.38%) Windows XP
6 10 (31.25%) ITIL
6 10 (31.25%) Windows Server
7 9 (28.13%) Microsoft
7 9 (28.13%) Windows Server 2003
8 8 (25.00%) LAN
8 8 (25.00%) WAN
8 8 (25.00%) TCP/IP
8 8 (25.00%) Windows 7
9 7 (21.88%) SQL
10 6 (18.75%) MS Exchange
11 5 (15.63%) MCP
11 5 (15.63%) DNS
11 5 (15.63%) Dell
11 5 (15.63%) Wi-Fi
11 5 (15.63%) Intel Security
12 4 (12.50%) Exchange Server 2013
13 3 (9.38%) Analytical Skills
13 3 (9.38%) DHCP
13 3 (9.38%) VoIP
14 2 (6.25%) MS Excel
14 2 (6.25%) Service Management
14 2 (6.25%) IVR
14 2 (6.25%) Windows 8
14 2 (6.25%) Case Management

Help Desk Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (18.75%) MS Exchange
2 4 (12.50%) Exchange Server 2013
3 1 (3.13%) Exchange Server 2010
Applications
1 11 (34.38%) MS Office
2 2 (6.25%) MS Excel
Cloud Services
1 1 (3.13%) G Suite
Communications & Networking
1 8 (25.00%) LAN
1 8 (25.00%) TCP/IP
1 8 (25.00%) WAN
2 5 (15.63%) DNS
2 5 (15.63%) Wi-Fi
3 3 (9.38%) DHCP
3 3 (9.38%) VoIP
General
1 1 (3.13%) Advertising
Miscellaneous
1 3 (9.38%) Analytical Skills
2 2 (6.25%) IVR
3 1 (3.13%) Management Information System
3 1 (3.13%) Mobile Computing
Operating Systems
1 21 (65.63%) Windows
2 15 (46.88%) Windows Server 2008
3 11 (34.38%) Windows XP
4 10 (31.25%) Windows Server
5 9 (28.13%) Windows Server 2003
6 8 (25.00%) Windows 7
7 2 (6.25%) Windows 8
8 1 (3.13%) Mac OS X
8 1 (3.13%) Windows Server 2012
Processes & Methodologies
1 10 (31.25%) ITIL
2 2 (6.25%) Case Management
2 2 (6.25%) Service Management
3 1 (3.13%) Time Management
Programming Languages
1 7 (21.88%) SQL
Qualifications
1 5 (15.63%) MCP
2 1 (3.13%) Microsoft Certification
Quality Assurance & Compliance
1 17 (53.13%) SLA
System Software
1 19 (59.38%) Active Directory
Vendors
1 9 (28.13%) Microsoft
2 5 (15.63%) Dell
2 5 (15.63%) Intel Security
3 1 (3.13%) Apple
3 1 (3.13%) Google
Liverpool
greywood
Salary: £18000 - £20000 per annum + bens
Posted: 8 days ago
Manchester, Lancashire
Connected IT
Salary: £20000.00 per annum + Benefits
Posted: 5 days ago
Leyland, Lancashire
Cegedimrx
Salary: From £16,500 to £17,500 per annum Plus Company Benefits
Posted: 19 days ago