The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 235 229 239
Rank change year-on-year
-6 +10
Permanent jobs requiring a Help Desk Analyst 9 20 15
As % of all permanent IT jobs located in the North West 0.14% 0.28% 0.20%
As % of the Job Titles category 0.15% 0.30% 0.21%
Number of salaries quoted 5 16 13
Average salary £18,750 £20,500 £19,000
Average salary % change year-on-year
-8.53% +7.89%
90% offered a salary of more than £16,500 £19,500 £16,000
10% offered a salary of more than £20,300 £25,750 £24,600
UK excluding London average salary £21,000 £20,000 £21,000
% change year-on-year
+5.00% -4.76%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6097 6707 7078
As % of all permanent IT jobs located in the North West 95.27% 95.51% 95.33%
Number of salaries quoted 4868 5411 5954
Average salary £40,000 £36,500 £35,000
Average salary % change year-on-year
+9.58% +4.28%
90% offered a salary of more than £24,690 £24,000 £23,500
10% offered a salary of more than £55,000 £51,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the North West

Help Desk Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the North West region.

Help Desk Analyst Salary Trend in the North West

Help Desk Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the North West region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +7 4 £17,625 -14.02% 1
Manchester -11 3 £18,500 -13.95% 2
Merseyside - 2 £20,000 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 1 May 2015, IT jobs across the North West region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 29 (90.63%) Windows
2 18 (56.25%) MS Excel
3 17 (53.13%) Active Directory
4 16 (50.00%) ITIL
5 15 (46.88%) MS Office
6 12 (37.50%) Microsoft
7 10 (31.25%) Windows 7
8 9 (28.13%) Citrix
9 8 (25.00%) VMware
10 7 (21.88%) TCP/IP
10 7 (21.88%) SQL
11 6 (18.75%) IIS
11 6 (18.75%) VMware Infrastructure
11 6 (18.75%) Hyper-V
12 5 (15.63%) MS PowerPoint
12 5 (15.63%) SLA
12 5 (15.63%) Windows XP
13 4 (12.50%) Legal
14 3 (9.38%) Retail
14 3 (9.38%) Windows Server 2003
14 3 (9.38%) Law
14 3 (9.38%) MS Exchange
14 3 (9.38%) SQL Server
14 3 (9.38%) MCP
14 3 (9.38%) E-Commerce
15 2 (6.25%) LAN
15 2 (6.25%) WAN
15 2 (6.25%) Wi-Fi
15 2 (6.25%) Finance
15 2 (6.25%) ITIL Certification

Help Desk Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 1 May 2015, IT jobs across the North West region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (18.75%) IIS
2 3 (9.38%) MS Exchange
3 2 (6.25%) WorkSite
3 2 (6.25%) Lync
Applications
1 18 (56.25%) MS Excel
2 15 (46.88%) MS Office
3 5 (15.63%) MS PowerPoint
Communications & Networking
1 7 (21.88%) TCP/IP
2 2 (6.25%) LAN
2 2 (6.25%) WAN
2 2 (6.25%) Wi-Fi
3 1 (3.13%) Firewall
3 1 (3.13%) DHCP
3 1 (3.13%) SNMP
3 1 (3.13%) VPN
3 1 (3.13%) DNS
Database & Business Intelligence
1 3 (9.38%) SQL Server
General
1 4 (12.50%) Legal
2 3 (9.38%) Retail
2 3 (9.38%) Law
3 2 (6.25%) Finance
Miscellaneous
1 1 (3.13%) Analytical Skills
Operating Systems
1 29 (90.63%) Windows
2 10 (31.25%) Windows 7
3 5 (15.63%) Windows XP
4 3 (9.38%) Windows Server 2003
5 2 (6.25%) Windows Server 2008
5 2 (6.25%) Windows 8
5 2 (6.25%) Windows Server 2012
Processes & Methodologies
1 16 (50.00%) ITIL
2 3 (9.38%) E-Commerce
3 1 (3.13%) Incident Management
3 1 (3.13%) Service Management
3 1 (3.13%) Service Delivery
Programming Languages
1 7 (21.88%) SQL
Qualifications
1 3 (9.38%) MCP
2 2 (6.25%) ITIL Certification
Quality Assurance & Compliance
1 5 (15.63%) SLA
System Software
1 17 (53.13%) Active Directory
2 6 (18.75%) VMware Infrastructure
2 6 (18.75%) Hyper-V
3 1 (3.13%) XenApp
3 1 (3.13%) Terminal Services
Vendors
1 12 (37.50%) Microsoft
2 9 (28.13%) Citrix
3 8 (25.00%) VMware
4 2 (6.25%) Interwoven
4 2 (6.25%) Google
5 1 (3.13%) ServiceNow
Salford, Lancashire
Searchability
Salary: £15000 - £18000 per annum + Benefits
Posted: 2 days ago
Chester
Greywood Associates Limited
Salary: £20000 - £23000 per annum + bens
Posted: 13 days ago
Bolton
Hays IT - Uk Posting account
Salary: £15000.00 - £18000.00 per annum + benefits
Posted: 13 days ago