The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 220 218 254
Rank change year-on-year
-2 +36
Permanent jobs requiring a Help Desk Analyst 22 22 16
As % of all permanent IT jobs located in the North West 0.32% 0.33% 0.20%
As % of the Job Titles category 0.34% 0.35% 0.21%
Number of salaries quoted 18 18 16
Average salary £19,500 £21,000 £18,500
Average salary % change year-on-year
-7.14% +13.51%
90% offered a salary of more than £16,500 £18,350 £15,500
10% offered a salary of more than £24,500 £22,450 £22,348
UK excluding London average salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6459 6300 7627
As % of all permanent IT jobs located in the North West 94.94% 95.17% 96.43%
Number of salaries quoted 5521 5297 6628
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,500 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the North West

Help Desk Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the North West region.

Help Desk Analyst Salary Trend in the North West

Help Desk Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the North West region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -6 10 £19,500 -8.23% 4
Cheshire +3 9 £18,250 -13.09% 1
Lancashire - 3 - -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 28 January 2015, IT jobs across the North West region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 36 (78.26%) Windows
2 24 (52.17%) ITIL
2 24 (52.17%) Active Directory
3 22 (47.83%) MS Excel
4 20 (43.48%) Microsoft
5 18 (39.13%) MS Office
5 18 (39.13%) Citrix
6 15 (32.61%) VMware
7 13 (28.26%) Windows 7
8 10 (21.74%) SLA
9 8 (17.39%) Windows Server 2003
9 8 (17.39%) SQL
9 8 (17.39%) VMware Infrastructure
9 8 (17.39%) Hyper-V
10 7 (15.22%) Incident Management
10 7 (15.22%) LAN
10 7 (15.22%) WAN
11 6 (13.04%) TCP/IP
11 6 (13.04%) Windows XP
11 6 (13.04%) MS Exchange
11 6 (13.04%) MCP
11 6 (13.04%) MS PowerPoint
11 6 (13.04%) Windows Server 2008
11 6 (13.04%) Windows Server 2012
12 5 (10.87%) Windows 8
12 5 (10.87%) Exchange Server 2010
12 5 (10.87%) Exchange Server 2007
12 5 (10.87%) IIS
12 5 (10.87%) SQL Server
12 5 (10.87%) ITIL Certification

Help Desk Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 28 January 2015, IT jobs across the North West region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (13.04%) MS Exchange
2 5 (10.87%) Exchange Server 2007
2 5 (10.87%) Exchange Server 2010
2 5 (10.87%) IIS
3 2 (4.35%) Exchange Server 2013
3 2 (4.35%) Exchange Server 2003
4 1 (2.17%) WorkSite
4 1 (2.17%) Lync
Applications
1 22 (47.83%) MS Excel
2 18 (39.13%) MS Office
3 6 (13.04%) MS PowerPoint
Business Applications
1 2 (4.35%) Dynamics CRM
Communications & Networking
1 7 (15.22%) WAN
1 7 (15.22%) LAN
2 6 (13.04%) TCP/IP
3 4 (8.70%) Wi-Fi
4 3 (6.52%) VoIP
5 2 (4.35%) SAN
6 1 (2.17%) Firewall
Database & Business Intelligence
1 5 (10.87%) SQL Server
2 2 (4.35%) Crystal Reports
2 2 (4.35%) SQL Server 2008
2 2 (4.35%) SQL Server 2012
General
1 3 (6.52%) Legal
2 2 (4.35%) Advertising
2 2 (4.35%) Publishing
2 2 (4.35%) Finance
2 2 (4.35%) German Language
3 1 (2.17%) Spanish Language
3 1 (2.17%) Law
3 1 (2.17%) French Language
Libraries, Frameworks & Software Standards
1 2 (4.35%) .NET
Miscellaneous
1 3 (6.52%) Analytical Skills
2 1 (2.17%) GIS
Operating Systems
1 36 (78.26%) Windows
2 13 (28.26%) Windows 7
3 8 (17.39%) Windows Server 2003
4 6 (13.04%) Windows Server 2008
4 6 (13.04%) Windows XP
4 6 (13.04%) Windows Server 2012
5 5 (10.87%) Windows 8
Processes & Methodologies
1 24 (52.17%) ITIL
2 7 (15.22%) Incident Management
3 4 (8.70%) Service Management
4 3 (6.52%) Information Assurance
5 2 (4.35%) Data Entry
5 2 (4.35%) Change Management
5 2 (4.35%) CRM
6 1 (2.17%) Data Protection
Programming Languages
1 8 (17.39%) SQL
Qualifications
1 6 (13.04%) MCP
2 5 (10.87%) ITIL Certification
3 3 (6.52%) MCITP
3 3 (6.52%) MCSA
3 3 (6.52%) Microsoft Certification
4 1 (2.17%) Security Cleared
Quality Assurance & Compliance
1 10 (21.74%) SLA
System Software
1 24 (52.17%) Active Directory
2 8 (17.39%) VMware Infrastructure
2 8 (17.39%) Hyper-V
3 4 (8.70%) MetaFrame
4 2 (4.35%) vSphere
Systems Management
1 1 (2.17%) Backup Exec
1 1 (2.17%) SCDPM
Vendors
1 20 (43.48%) Microsoft
2 18 (39.13%) Citrix
3 15 (32.61%) VMware
4 2 (4.35%) NetApp
4 2 (4.35%) Salesforce.com
5 1 (2.17%) Symantec
5 1 (2.17%) Cisco
5 1 (2.17%) Interwoven
5 1 (2.17%) Dell
Salford
Searchability
Salary: £20000 - £24000 per annum + Benefits
Posted: 8 hours ago
Stockport, Cheshire
Robert Walters
Salary: £17000 - £22000 per annum
Posted: Yesterday
Altrincham, Cheshire
Oscar Associates (UK) Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: Yesterday
Middlewich, Cheshire
AWD Recruitment
Salary: up to £21,000 + Benefits
Posted: 5 days ago
Greater Manchester
Hays IT - Uk Posting account
Salary: £17000.00 - £18000.00 per annum
Posted: 13 days ago