The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 214 247 234
Rank change year-on-year
+33 -13
Permanent jobs requiring a Help Desk Analyst 21 21 25
As % of all permanent IT jobs located in the North West 0.38% 0.30% 0.38%
As % of the Job Titles category 0.39% 0.31% 0.39%
Number of salaries quoted 20 17 23
Average salary £20,000 £19,500 £21,000
Average salary % change year-on-year
+2.56% -7.14%
90% offered a salary of more than £17,475 £16,500 £18,500
10% offered a salary of more than £35,000 £24,500 £23,500
UK excluding London average salary £21,000 £21,500 £20,500
% change year-on-year
-2.32% +4.87%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5322 6686 6406
As % of all permanent IT jobs located in the North West 96.19% 96.63% 96.26%
Number of salaries quoted 4453 5632 5342
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,500 £24,000 £24,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the North West

Help Desk Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the North West region.

Help Desk Analyst Salary Trend in the North West

Help Desk Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the North West region over the 3 months to 13 February 2016.

Help Desk Analyst Salary Histogram in the North West

Help Desk Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the North West region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +20 9 £20,000 +2.56% 1
Merseyside - 6 £30,000 -
Cheshire +25 5 £17,625 -17.54%
Cumbria - 1 £22,500 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 13 February 2016, IT jobs across the North West region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 37 (82.22%) Windows
2 22 (48.89%) Microsoft
2 22 (48.89%) Active Directory
3 15 (33.33%) Microsoft Certification
4 14 (31.11%) MCP
5 12 (26.67%) IIS
6 11 (24.44%) Windows 8
6 11 (24.44%) Windows 7
7 10 (22.22%) Citrix
7 10 (22.22%) DNS
8 9 (20.00%) TCP/IP
8 9 (20.00%) Windows Server
9 8 (17.78%) SQL
9 8 (17.78%) VMware
10 7 (15.56%) SQL Server
10 7 (15.56%) MS Excel
10 7 (15.56%) Hyper-V
11 6 (13.33%) System Testing
11 6 (13.33%) Time Management
11 6 (13.33%) VMware Infrastructure
11 6 (13.33%) T-SQL
11 6 (13.33%) SNMP
11 6 (13.33%) HTTPS
11 6 (13.33%) Apple
11 6 (13.33%) Internet
11 6 (13.33%) Firewall
12 5 (11.11%) Windows Server 2003
12 5 (11.11%) LAN
12 5 (11.11%) WAN
12 5 (11.11%) Degree

Help Desk Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 13 February 2016, IT jobs across the North West region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (26.67%) IIS
2 2 (4.44%) Exchange Server 2007
2 2 (4.44%) Exchange Server 2010
2 2 (4.44%) MS Exchange
Applications
1 7 (15.56%) MS Excel
2 2 (4.44%) MS Office
Business Applications
1 1 (2.22%) Dynamics NAV
Communications & Networking
1 10 (22.22%) DNS
2 9 (20.00%) TCP/IP
3 6 (13.33%) Firewall
3 6 (13.33%) HTTPS
3 6 (13.33%) Internet
3 6 (13.33%) SNMP
4 5 (11.11%) LAN
4 5 (11.11%) WAN
5 4 (8.89%) DHCP
6 2 (4.44%) VoIP
6 2 (4.44%) VPN
6 2 (4.44%) Wireless
Database & Business Intelligence
1 7 (15.56%) SQL Server
General
1 4 (8.89%) Finance
2 3 (6.67%) Banking
3 2 (4.44%) Advertising
3 2 (4.44%) French Language
4 1 (2.22%) Back Office
4 1 (2.22%) Legal
4 1 (2.22%) Manufacturing
Miscellaneous
1 4 (8.89%) Analytical Skills
1 4 (8.89%) Management Information System
2 3 (6.67%) Computer Science
3 2 (4.44%) CMDB
3 2 (4.44%) Driving Licence
4 1 (2.22%) Enterprise Software
4 1 (2.22%) Fat Client
4 1 (2.22%) Thin Client
Operating Systems
1 37 (82.22%) Windows
2 11 (24.44%) Windows 7
2 11 (24.44%) Windows 8
3 9 (20.00%) Windows Server
4 5 (11.11%) Windows Server 2003
5 4 (8.89%) Windows Server 2008
6 3 (6.67%) Windows Server 2012
7 1 (2.22%) Apple iOS
7 1 (2.22%) Linux
7 1 (2.22%) Unix
7 1 (2.22%) Windows 2000
7 1 (2.22%) Windows Vista
7 1 (2.22%) Windows XP
Processes & Methodologies
1 6 (13.33%) System Testing
1 6 (13.33%) Time Management
2 4 (8.89%) ITIL
2 4 (8.89%) Problem Management
3 3 (6.67%) ITSM
3 3 (6.67%) Service Management
3 3 (6.67%) Validation
4 2 (4.44%) Agile Software Development
4 2 (4.44%) Configuration Management
4 2 (4.44%) Incident Management
4 2 (4.44%) Information Assurance
4 2 (4.44%) Security Testing
4 2 (4.44%) Service Delivery
4 2 (4.44%) Software Testing
4 2 (4.44%) Ticket Management
5 1 (2.22%) Logistics
5 1 (2.22%) Mentoring
5 1 (2.22%) Patch Management
5 1 (2.22%) Root Cause Analysis
5 1 (2.22%) Supply Chain Management
Programming Languages
1 8 (17.78%) SQL
2 6 (13.33%) T-SQL
3 1 (2.22%) C
3 1 (2.22%) VBA
Qualifications
1 15 (33.33%) Microsoft Certification
2 14 (31.11%) MCP
3 5 (11.11%) Degree
4 3 (6.67%) MCITP
4 3 (6.67%) MCSA
5 2 (4.44%) ITIL Certification
6 1 (2.22%) MCSE
Quality Assurance & Compliance
1 3 (6.67%) SLA
System Software
1 22 (48.89%) Active Directory
2 7 (15.56%) Hyper-V
3 6 (13.33%) VMware Infrastructure
4 1 (2.22%) Terminal Services
4 1 (2.22%) XenApp
Vendors
1 22 (48.89%) Microsoft
2 10 (22.22%) Citrix
3 8 (17.78%) VMware
4 6 (13.33%) Apple
5 1 (2.22%) Avaya
Oldham
Capita plc
Salary: £18000.00 - £19000.00 per annum
Posted: 16 days ago