The statistics below represent IT jobs advertised across the North West region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Help Desk Analyst
England / North West
Rank 226 211 233
Rank change year-on-year
-15 +22
Permanent jobs requiring a Help Desk Analyst 20 20 23
As % of all permanent IT jobs located in the North West 0.34% 0.36% 0.33%
As % of the Job Titles category 0.35% 0.37% 0.34%
Number of salaries quoted 20 19 20
Median salary £20,000 £20,000 £19,500
Median salary % change year-on-year
- +2.56%
90% offered a salary of more than £18,800 £17,850 £16,500
10% offered a salary of more than £26,150 £25,000 £24,500
UK excluding London median salary £21,000 £21,000 £21,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5750 5342 6680
As % of all permanent IT jobs located in the North West 96.61% 96.04% 96.94%
Number of salaries quoted 4856 4490 5708
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,750 £25,000 £24,000
10% offered a salary of more than £59,413 £55,000 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Help Desk Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the North West

Help Desk Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the North West region.

Help Desk Analyst Salary Trend in the North West

Help Desk Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the North West region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -19 11 £20,000 - 2
Cheshire +11 3 £19,500 +8.33% 1
Merseyside -6 3 £20,000 -33.33%
Lancashire - 3 £20,000 -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 20 January 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Help Desk Analyst in the job title.

1 19 (57.58%) Windows
2 18 (54.55%) SLA
3 17 (51.52%) Active Directory
4 14 (42.42%) ITIL
5 12 (36.36%) MS Office
5 12 (36.36%) Windows Server 2008
6 11 (33.33%) Microsoft
7 10 (30.30%) Windows Server
8 9 (27.27%) Windows XP
8 9 (27.27%) Windows 7
9 7 (21.21%) TCP/IP
9 7 (21.21%) Windows Server 2003
10 6 (18.18%) WAN
10 6 (18.18%) MS Exchange
10 6 (18.18%) LAN
10 6 (18.18%) SQL
10 6 (18.18%) MCP
11 5 (15.15%) Wi-Fi
11 5 (15.15%) Intel Security
11 5 (15.15%) Dell
12 4 (12.12%) Exchange Server 2013
12 4 (12.12%) DNS
13 3 (9.09%) Analytical Skills
13 3 (9.09%) Time Management
13 3 (9.09%) VoIP
14 2 (6.06%) Case Management
14 2 (6.06%) DHCP
14 2 (6.06%) MS Excel
14 2 (6.06%) CRM
14 2 (6.06%) Service Management

Help Desk Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (18.18%) MS Exchange
2 4 (12.12%) Exchange Server 2013
3 1 (3.03%) Exchange Server 2010
Applications
1 12 (36.36%) MS Office
2 2 (6.06%) MS Excel
Business Applications
1 1 (3.03%) Sage 1000
Cloud Services
1 1 (3.03%) G Suite
Communications & Networking
1 7 (21.21%) TCP/IP
2 6 (18.18%) LAN
2 6 (18.18%) WAN
3 5 (15.15%) Wi-Fi
4 4 (12.12%) DNS
5 3 (9.09%) VoIP
6 2 (6.06%) DHCP
7 1 (3.03%) Network Security
7 1 (3.03%) VPN
Database & Business Intelligence
1 1 (3.03%) Relational Database
General
1 1 (3.03%) Advertising
1 1 (3.03%) Banking
1 1 (3.03%) Finance
1 1 (3.03%) Investment Banking
1 1 (3.03%) Law
1 1 (3.03%) Legal
1 1 (3.03%) Pharmaceutical
Miscellaneous
1 3 (9.09%) Analytical Skills
2 2 (6.06%) Enterprise Software
2 2 (6.06%) IVR
3 1 (3.03%) Management Information System
3 1 (3.03%) Mobile Computing
Operating Systems
1 19 (57.58%) Windows
2 12 (36.36%) Windows Server 2008
3 10 (30.30%) Windows Server
4 9 (27.27%) Windows 7
4 9 (27.27%) Windows XP
5 7 (21.21%) Windows Server 2003
6 2 (6.06%) Windows 8
7 1 (3.03%) Mac OS X
Processes & Methodologies
1 14 (42.42%) ITIL
2 3 (9.09%) Time Management
3 2 (6.06%) Case Management
3 2 (6.06%) CRM
3 2 (6.06%) ITIL V3
3 2 (6.06%) Service Management
Programming Languages
1 6 (18.18%) SQL
Qualifications
1 6 (18.18%) MCP
2 2 (6.06%) SC Cleared
2 2 (6.06%) Security Cleared
3 1 (3.03%) Degree
3 1 (3.03%) ITIL Certification
3 1 (3.03%) Microsoft Certification
3 1 (3.03%) MOS
Quality Assurance & Compliance
1 18 (54.55%) SLA
System Software
1 17 (51.52%) Active Directory
Vendors
1 11 (33.33%) Microsoft
2 5 (15.15%) Dell
2 5 (15.15%) Intel Security
3 1 (3.03%) Apple
3 1 (3.03%) Google
3 1 (3.03%) Sage
3 1 (3.03%) Spiceworks
Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £32000.00 per annum
Posted: 3 days ago
Manchester, Lancashire
CV Screen Ltd
Salary: £19k - 21k per year + Pension
Posted: 4 days ago
Manchester, Lancashire
Franklin Bates
Salary: From £20,000 to £25,000 per annum Pension, Healthcare
Posted: 3 days ago