The statistics below represent IT jobs advertised across the North West region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 245 235 243
Rank change year-on-year
-10 +8
Permanent jobs requiring a Help Desk Analyst 11 27 24
As % of all permanent IT jobs located in the North West 0.17% 0.40% 0.32%
As % of the Job Titles category 0.18% 0.42% 0.34%
Number of salaries quoted 11 20 17
Median salary £19,000 £18,625 £21,000
Median salary % change year-on-year
+2.01% -11.30%
UK excluding London median salary £21,500 £20,750 £21,500
% change year-on-year
+3.61% -3.48%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6179 6460 7154
As % of all permanent IT jobs located in the North West 96.74% 96.58% 96.14%
Number of salaries quoted 5202 5371 5938
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the North West

Help Desk Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the North West region.

Help Desk Analyst Salary Trend in the North West

Help Desk Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the North West region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -3 8 £19,000 - 2
Cheshire +17 3 £19,000 +5.55%
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 30 September 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Help Desk Analyst in the job title.

1 12 (57.14%) Windows
2 11 (52.38%) Active Directory
3 9 (42.86%) SLA
3 9 (42.86%) Windows Server 2008
4 7 (33.33%) SQL
5 5 (23.81%) MS Office
5 5 (23.81%) ITIL
6 4 (19.05%) Windows XP
6 4 (19.05%) WAN
6 4 (19.05%) Windows Server 2003
6 4 (19.05%) Microsoft
6 4 (19.05%) Windows Server
7 3 (14.29%) Windows 7
7 3 (14.29%) DHCP
7 3 (14.29%) TCP/IP
7 3 (14.29%) DNS
7 3 (14.29%) MS Exchange
7 3 (14.29%) LAN
8 2 (9.52%) Service Delivery
8 2 (9.52%) iPad
8 2 (9.52%) Problem Management
8 2 (9.52%) Incident Management
8 2 (9.52%) Windows 8
9 1 (4.76%) Extreme Networks
9 1 (4.76%) Windows Server 2012
9 1 (4.76%) Mobile Computing
9 1 (4.76%) Exchange Server 2013
9 1 (4.76%) Network Monitoring
9 1 (4.76%) ITIL Foundation Certificate
9 1 (4.76%) Ticket Management

Help Desk Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (14.29%) MS Exchange
2 1 (4.76%) Exchange Server 2010
2 1 (4.76%) Exchange Server 2013
Applications
1 5 (23.81%) MS Office
2 1 (4.76%) MS Excel
Communications & Networking
1 4 (19.05%) WAN
2 3 (14.29%) DHCP
2 3 (14.29%) DNS
2 3 (14.29%) LAN
2 3 (14.29%) TCP/IP
3 1 (4.76%) BGP
3 1 (4.76%) OSPF
3 1 (4.76%) SNMP
3 1 (4.76%) VoIP
Miscellaneous
1 2 (9.52%) iPad
2 1 (4.76%) Management Information System
2 1 (4.76%) Mobile Computing
2 1 (4.76%) Wiki
Operating Systems
1 12 (57.14%) Windows
2 9 (42.86%) Windows Server 2008
3 4 (19.05%) Windows Server
3 4 (19.05%) Windows Server 2003
3 4 (19.05%) Windows XP
4 3 (14.29%) Windows 7
5 2 (9.52%) Windows 8
6 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 5 (23.81%) ITIL
2 2 (9.52%) Incident Management
2 2 (9.52%) Problem Management
2 2 (9.52%) Service Delivery
3 1 (4.76%) Change Management
3 1 (4.76%) CRM
3 1 (4.76%) Data Protection
3 1 (4.76%) Data Validation
3 1 (4.76%) Network Monitoring
3 1 (4.76%) Service Management
3 1 (4.76%) Ticket Management
3 1 (4.76%) Validation
Programming Languages
1 7 (33.33%) SQL
Qualifications
1 1 (4.76%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (42.86%) SLA
System Software
1 11 (52.38%) Active Directory
Vendors
1 4 (19.05%) Microsoft
2 1 (4.76%) Cisco
2 1 (4.76%) Extreme Networks
2 1 (4.76%) Juniper
Liverpool, Merseyside
Greywood Associates Limited
Salary: £18000 - £20000 per annum + bens
Posted: 2 days ago
Southport, Merseyside
Latcom Ltd
Salary: From £16,000 to £18,000 per annum
Posted: 2 days ago
Salford
Cathcart Associates
Salary: £20000 - £24000 per annum
Posted: 15 days ago
Manchester
Cathcart Associates
Salary: £18000 - £20000 per annum
Posted: 22 days ago