The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 236 244 235
Rank change year-on-year
+8 -9
Permanent jobs requiring a Help Desk Analyst 21 12 12
As % of all permanent IT jobs located in the North West 0.29% 0.16% 0.17%
As % of the Job Titles category 0.30% 0.17% 0.17%
Number of salaries quoted 18 10 12
Average salary £20,500 £19,750 £19,750
Average salary % change year-on-year
+3.79% -
90% offered a salary of more than £19,000 £16,000 £15,000
10% offered a salary of more than £23,500 £25,000 £24,800
UK excluding London average salary £20,000 £21,000 £20,500
% change year-on-year
-4.76% +2.43%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6899 7158 6912
As % of all permanent IT jobs located in the North West 95.08% 95.33% 96.48%
Number of salaries quoted 5593 6013 6113
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £51,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Help Desk Analyst
England

Help Desk Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the North West

Help Desk Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the North West region.

Help Desk Analyst Salary Trend in the North West

Help Desk Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the North West region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Manchester +10 17 £20,500 +17.14% 1
Lancashire +5 2 £20,500 -10.86%
Cheshire +2 2 £20,500 +2.50% 1
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 16 April 2014, IT jobs across the North West region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 23 (56.10%) Active Directory
2 22 (53.66%) Windows
3 19 (46.34%) Citrix
4 17 (41.46%) Microsoft
5 13 (31.71%) ITIL
6 9 (21.95%) MS Office
7 7 (17.07%) Microsoft Certification
7 7 (17.07%) Windows XP
8 6 (14.63%) Windows Server 2008
8 6 (14.63%) VMware
9 5 (12.20%) MS Excel
9 5 (12.20%) MCP
9 5 (12.20%) HP
9 5 (12.20%) Dell
9 5 (12.20%) Windows Server 2012
9 5 (12.20%) VMware Infrastructure
10 4 (9.76%) SQL Server
10 4 (9.76%) Change Management
10 4 (9.76%) Incident Management
10 4 (9.76%) MCDST
11 3 (7.32%) Degree
11 3 (7.32%) Windows 7
11 3 (7.32%) MS Exchange
12 2 (4.88%) SQL
12 2 (4.88%) Oracle
12 2 (4.88%) SLA
12 2 (4.88%) Workflow
12 2 (4.88%) Oracle Applications
12 2 (4.88%) Oracle Workflow
12 2 (4.88%) Workflow Management

Help Desk Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 16 April 2014, IT jobs across the North West region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.32%) MS Exchange
2 2 (4.88%) Oracle Workflow
3 1 (2.44%) Exchange Server 2013
Applications
1 9 (21.95%) MS Office
2 5 (12.20%) MS Excel
3 1 (2.44%) SketchUp
3 1 (2.44%) Revit
3 1 (2.44%) AutoCAD
Business Applications
1 2 (4.88%) Oracle Applications
2 1 (2.44%) Dynamics CRM
Communications & Networking
1 1 (2.44%) Firewall
1 1 (2.44%) SAN
1 1 (2.44%) TCP/IP
1 1 (2.44%) VPN
Database & Business Intelligence
1 4 (9.76%) SQL Server
2 1 (2.44%) Crystal Reports
General
1 1 (2.44%) Finance
1 1 (2.44%) Publishing
Libraries, Frameworks & Software Standards
1 1 (2.44%) .NET Framework
1 1 (2.44%) .NET
Miscellaneous
1 1 (2.44%) Computer Science
Operating Systems
1 22 (53.66%) Windows
2 7 (17.07%) Windows XP
3 6 (14.63%) Windows Server 2008
4 5 (12.20%) Windows Server 2012
5 3 (7.32%) Windows 7
6 2 (4.88%) Windows 8
7 1 (2.44%) Windows Vista
7 1 (2.44%) Windows Server 2003
Processes & Methodologies
1 13 (31.71%) ITIL
2 4 (9.76%) Change Management
2 4 (9.76%) Incident Management
3 2 (4.88%) Workflow
3 2 (4.88%) Workflow Management
3 2 (4.88%) Performance Monitoring
3 2 (4.88%) Software Deployment
4 1 (2.44%) Logistics
4 1 (2.44%) Data Protection
4 1 (2.44%) CRM
Programming Languages
1 2 (4.88%) SQL
2 1 (2.44%) C#
2 1 (2.44%) VB
Qualifications
1 7 (17.07%) Microsoft Certification
2 5 (12.20%) MCP
3 4 (9.76%) MCDST
4 3 (7.32%) Degree
5 1 (2.44%) CCENT
5 1 (2.44%) MCTS
5 1 (2.44%) MCITP
5 1 (2.44%) CCNA
5 1 (2.44%) Cisco Certification
5 1 (2.44%) A+ Certification
5 1 (2.44%) MCSE
Quality Assurance & Compliance
1 2 (4.88%) SLA
System Software
1 23 (56.10%) Active Directory
2 5 (12.20%) VMware Infrastructure
Vendors
1 19 (46.34%) Citrix
2 17 (41.46%) Microsoft
3 6 (14.63%) VMware
4 5 (12.20%) HP
4 5 (12.20%) Dell
5 2 (4.88%) Oracle
6 1 (2.44%) Wyse
6 1 (2.44%) Adobe
6 1 (2.44%) Salesforce.com
Rochdale, Lancashire
Venturi
Salary: £24000.00 - £27000.00 per annum + benefits
Posted: 19 hours ago
Warrington, Cheshire
Nviron Limited
Salary: From £20,000 to £25,999 per annum
Posted: 7 days ago