The table below looks at the statistics for the Help Desk Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Help Desk Support Engineer
Rank - 232 262
Permanent jobs requiring a Help Desk Support Engineer 0 4 7
As % of all permanent IT jobs located in the North West - 0.061% 0.089%
As % of the Job Titles category - 0.064% 0.092%
Number of salaries quoted 0 4 6
Average salary - £20,750 £22,500
Average salary % change year-on-year
- -7.77%
UK excluding London average salary £24,000 £22,000 £22,500
% change year-on-year
+9.09% -2.22%
Help Desk Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6532 6286 7625
As % of all permanent IT jobs located in the North West 94.98% 95.14% 96.45%
Number of salaries quoted 5589 5292 6634
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,500 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in the North West

Help Desk Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the North West region.

Help Desk Support Engineer Salary Trend in the North West

Help Desk Support Engineer
Top 23 Related IT Skills in the North West

For the 6 months to 27 January 2015, IT jobs across the North West region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 1 (100.00%) ITIL
1 1 (100.00%) MCP
1 1 (100.00%) Windows
1 1 (100.00%) MCSA
1 1 (100.00%) MS Exchange
1 1 (100.00%) LAN
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
1 1 (100.00%) SLA
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) ITIL Certification
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) VMware
1 1 (100.00%) MCITP
1 1 (100.00%) Incident Management
1 1 (100.00%) Exchange Server 2007
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Information Assurance
1 1 (100.00%) Exchange Server 2010
1 1 (100.00%) Windows Server 2012

Help Desk Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 27 January 2015, IT jobs across the North West region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) MS Exchange
1 1 (100.00%) Exchange Server 2007
1 1 (100.00%) Exchange Server 2010
Communications & Networking
1 1 (100.00%) LAN
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows Server 2012
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Incident Management
1 1 (100.00%) Information Assurance
Qualifications
1 1 (100.00%) MCP
1 1 (100.00%) MCSA
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) ITIL Certification
1 1 (100.00%) MCITP
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Citrix
1 1 (100.00%) VMware
Middlewich, Cheshire
AWD Recruitment
Salary: up to £21,000 + Benefits
Posted: 3 days ago
Manchester, Lancashire
OXL Consulting
Salary: From £16,000 to £18,000 per annum
Posted: 4 days ago