The table below looks at the statistics for the Help Desk Support Technician role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Technician in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Help Desk Support Technician
Rank 250 236 251
Rank change year-on-year
-14 +15
Permanent jobs requiring a Help Desk Support Technician 5 3 3
As % of all permanent IT jobs located in the North West 0.068% 0.044% 0.041%
As % of the Job Titles category 0.072% 0.047% 0.042%
Number of salaries quoted 4 3 3
Average salary £18,000 £19,000 £17,000
Average salary % change year-on-year
-5.26% +11.76%
UK excluding London average salary £19,000 £20,250 £15,500
% change year-on-year
-6.17% +30.64%
Help Desk Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6959 6446 7140
As % of all permanent IT jobs located in the North West 94.69% 93.92% 96.56%
Number of salaries quoted 5706 5546 6124
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,000 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Help Desk Support Technician
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Technician in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Help Desk Support Technician Jobs Demand Trend in the North West

Help Desk Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician across the North West region.

Help Desk Support Technician Salary Trend in the North West

Help Desk Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Technician within the North West region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -11 4 £18,000 -5.26%
Manchester -14 1 £22,500 +36.36% 1
Help Desk Support Technician
England

Help Desk Support Technician
Top 17 Related IT Skills in the North West

For the 6 months to 16 September 2014, IT jobs across the North West region that cited Help Desk Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title.

1 4 (80.00%) Windows
1 4 (80.00%) MS Excel
1 4 (80.00%) Microsoft
2 3 (60.00%) Active Directory
2 3 (60.00%) MCP
2 3 (60.00%) Windows XP
2 3 (60.00%) Windows 7
3 1 (20.00%) Service Management
3 1 (20.00%) VMware
3 1 (20.00%) IBM
3 1 (20.00%) Lotus Domino
3 1 (20.00%) HTML
3 1 (20.00%) JavaScript
3 1 (20.00%) SQL
3 1 (20.00%) IIS
3 1 (20.00%) MS Office
3 1 (20.00%) Citrix

Help Desk Support Technician
Top Related IT Skills in the North West by Category

For the 6 months to 16 September 2014, IT jobs across the North West region that cited Help Desk Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) Lotus Domino
1 1 (20.00%) IIS
Applications
1 4 (80.00%) MS Excel
2 1 (20.00%) MS Office
Libraries, Frameworks & Software Standards
1 1 (20.00%) HTML
Operating Systems
1 4 (80.00%) Windows
2 3 (60.00%) Windows XP
2 3 (60.00%) Windows 7
Processes & Methodologies
1 1 (20.00%) Service Management
Programming Languages
1 1 (20.00%) JavaScript
1 1 (20.00%) SQL
Qualifications
1 3 (60.00%) MCP
System Software
1 3 (60.00%) Active Directory
Vendors
1 4 (80.00%) Microsoft
2 1 (20.00%) VMware
2 1 (20.00%) IBM
2 1 (20.00%) Citrix
Greater Manchester
Opus Recruitment Solutions Ltd
Salary: £20000 to £25000 per annum
Posted: 6 days ago