The first table below looks at the demand for the IT Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 228 245 219
Rank change year-on-year
+17 -26
Permanent jobs requiring an IT Support Analyst 27 11 21
As % of all permanent IT jobs located in the North West 0.38% 0.15% 0.29%
As % of the Job Titles category 0.39% 0.16% 0.31%
Number of salaries quoted 24 8 21
Average salary £21,500 £23,000 £22,500
Average salary % change year-on-year
-6.52% +2.22%
90% offered a salary of more than £18,000 £17,700 £21,500
10% offered a salary of more than £27,000 £42,000 £35,000
UK excluding London average salary £23,000 £24,500 £22,500
% change year-on-year
-6.12% +8.88%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6836 7022 6862
As % of all permanent IT jobs located in the North West 95.28% 95.29% 96.39%
Number of salaries quoted 5539 5894 6073
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £51,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
IT Support Analyst
England

IT Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the North West

IT Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the North West region.

IT Support Analyst Salary Trend in the North West

IT Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the North West region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Manchester +15 13 £19,500 -13.33% 3
Cheshire +6 11 £23,500 -21.66% 1
Merseyside - 2 £23,750 - 1
Lancashire 0 1 £27,000 +14.89%
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 17 April 2014, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 40 (76.92%) Windows
2 30 (57.69%) Microsoft
3 29 (55.77%) MS Office
4 26 (50.00%) Active Directory
5 22 (42.31%) Windows Server 2003
5 22 (42.31%) Windows Server 2008
5 22 (42.31%) Windows 7
6 20 (38.46%) ITIL
7 19 (36.54%) Citrix
8 17 (32.69%) MS Excel
8 17 (32.69%) Windows XP
9 14 (26.92%) MS Exchange
9 14 (26.92%) SQL
9 14 (26.92%) VMware
10 13 (25.00%) Finance
10 13 (25.00%) LAN
10 13 (25.00%) WAN
11 12 (23.08%) Thin Client
11 12 (23.08%) Fat Client
11 12 (23.08%) Hyper-V
12 11 (21.15%) Wi-Fi
12 11 (21.15%) IIS
13 10 (19.23%) TCP/IP
14 9 (17.31%) VMware Infrastructure
15 8 (15.38%) IP Telephony
15 8 (15.38%) Firewall
15 8 (15.38%) Internet
15 8 (15.38%) Dell
16 7 (13.46%) Terminal Services
16 7 (13.46%) Cisco

IT Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 17 April 2014, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (26.92%) MS Exchange
2 11 (21.15%) IIS
3 6 (11.54%) Exchange Server 2010
4 3 (5.77%) Site Server
4 3 (5.77%) Exchange Server 2003
5 2 (3.85%) Exchange Server 2007
Applications
1 29 (55.77%) MS Office
2 17 (32.69%) MS Excel
3 1 (1.92%) MS Visio
Business Applications
1 2 (3.85%) Bond Adapt
Cloud Services
1 2 (3.85%) Office 365
Communications & Networking
1 13 (25.00%) WAN
1 13 (25.00%) LAN
2 11 (21.15%) Wi-Fi
3 10 (19.23%) TCP/IP
4 8 (15.38%) Internet
4 8 (15.38%) Firewall
4 8 (15.38%) IP Telephony
5 4 (7.69%) VPN
6 2 (3.85%) VoIP
7 1 (1.92%) SSL
7 1 (1.92%) Structured Cabling
7 1 (1.92%) Wireless
Database & Business Intelligence
1 3 (5.77%) SQL Server
1 3 (5.77%) SQL Server 2005
2 1 (1.92%) MySQL
2 1 (1.92%) Informix
2 1 (1.92%) PostgreSQL
Development Applications
1 1 (1.92%) JIRA
General
1 13 (25.00%) Finance
2 2 (3.85%) Law
2 2 (3.85%) Banking
3 1 (1.92%) Marketing
3 1 (1.92%) Advertising
Libraries, Frameworks & Software Standards
1 1 (1.92%) HTML
1 1 (1.92%) .NET
Miscellaneous
1 12 (23.08%) Thin Client
1 12 (23.08%) Fat Client
2 2 (3.85%) Video Conferencing
2 2 (3.85%) Handset
2 2 (3.85%) Mathematics
2 2 (3.85%) Computer Science
3 1 (1.92%) Data Conversion
Operating Systems
1 40 (76.92%) Windows
2 22 (42.31%) Windows Server 2003
2 22 (42.31%) Windows Server 2008
2 22 (42.31%) Windows 7
3 17 (32.69%) Windows XP
4 3 (5.77%) UNIX
4 3 (5.77%) Windows Server 2012
5 2 (3.85%) Linux
6 1 (1.92%) Apple iOS
Processes & Methodologies
1 20 (38.46%) ITIL
2 4 (7.69%) Project Management
2 4 (7.69%) Service Delivery
2 4 (7.69%) Data Protection
3 2 (3.85%) Service Management
3 2 (3.85%) CRM
4 1 (1.92%) E-Commerce
4 1 (1.92%) Disaster Recovery
4 1 (1.92%) Workflow
4 1 (1.92%) Asset Management
4 1 (1.92%) Incident Management
Programming Languages
1 14 (26.92%) SQL
2 1 (1.92%) VBScript
2 1 (1.92%) C#
2 1 (1.92%) Delphi
Qualifications
1 6 (11.54%) MCP
2 3 (5.77%) CCNA
2 3 (5.77%) Cisco Certification
2 3 (5.77%) Microsoft Certification
3 2 (3.85%) Degree
4 1 (1.92%) Security Cleared
4 1 (1.92%) ITIL Certification
Quality Assurance & Compliance
1 6 (11.54%) SLA
System Software
1 26 (50.00%) Active Directory
2 12 (23.08%) Hyper-V
3 9 (17.31%) VMware Infrastructure
4 7 (13.46%) Terminal Services
5 3 (5.77%) Citrix Presentation Server
5 3 (5.77%) VMware Server
6 2 (3.85%) XenApp
6 2 (3.85%) XenDesktop
Systems Management
1 1 (1.92%) OpenView
1 1 (1.92%) Tivoli
1 1 (1.92%) Nagios
1 1 (1.92%) OVSD
1 1 (1.92%) WSUS
Vendors
1 30 (57.69%) Microsoft
2 19 (36.54%) Citrix
3 14 (26.92%) VMware
4 8 (15.38%) Dell
5 7 (13.46%) Cisco
6 6 (11.54%) Avaya
6 6 (11.54%) HP
6 6 (11.54%) Alcatel-Lucent
6 6 (11.54%) McAfee
7 4 (7.69%) SAP
8 3 (5.77%) Symantec
9 2 (3.85%) Apple
9 2 (3.85%) ZyXEL
9 2 (3.85%) Oracle
9 2 (3.85%) Wyse
10 1 (1.92%) Juniper
10 1 (1.92%) SolarWinds
10 1 (1.92%) Twitter
10 1 (1.92%) Sage
10 1 (1.92%) Remedy
Crewe, Cheshire
Senitor Associates
Salary: £16000 per annum + Benefits
Posted: 3 hours ago
Bolton
DP Connect
Salary: £18000 - £24000 per annum + Excellent Benefits
Posted: 2 days ago
Manchester, Lancashire
Spring Technology
Salary: £30000.00 - £35000.00 per annum
Posted: 2 days ago
Manchester, Lancashire
Sanderson
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Aintree, Liverpool, North West
Taskers Plc
Salary: circa £17,000 p.a
Posted: 17 days ago