The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 232 224 222
Rank change year-on-year
-8 -2
Permanent jobs requiring an IT Support Analyst 22 33 19
As % of all permanent IT jobs located in the North West 0.33% 0.45% 0.28%
As % of the Job Titles category 0.34% 0.47% 0.29%
Number of salaries quoted 19 30 18
Average salary £23,000 £22,000 £23,980
Average salary % change year-on-year
+4.54% -8.25%
90% offered a salary of more than £20,000 £18,500 £18,500
10% offered a salary of more than £28,800 £25,500 £29,000
UK excluding London average salary £23,500 £24,000 £22,500
% change year-on-year
-2.08% +6.66%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6429 6960 6464
As % of all permanent IT jobs located in the North West 95.60% 94.84% 94.30%
Number of salaries quoted 5344 5645 5548
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £55,000 £54,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the North West

IT Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the North West region.

IT Support Analyst Salary Trend in the North West

IT Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the North West region over the 3 months to 28 August 2015.

IT Support Analyst Salary Histogram in the North West

IT Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the North West region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -6 16 £21,750 +11.53% 2
Cheshire -2 3 £23,000 -8.00% 4
Lancashire - 2 £25,250 - 2
Merseyside - 1 - -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 28 August 2015, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 32 (72.73%) Windows
2 23 (52.27%) Active Directory
3 16 (36.36%) Microsoft
4 13 (29.55%) TCP/IP
4 13 (29.55%) DNS
5 11 (25.00%) VPN
5 11 (25.00%) LAN
6 10 (22.73%) SQL
6 10 (22.73%) Windows 7
6 10 (22.73%) Firewall
7 9 (20.45%) VMware
7 9 (20.45%) MS Office
7 9 (20.45%) MS Exchange
7 9 (20.45%) WAN
7 9 (20.45%) Citrix
8 8 (18.18%) DHCP
8 8 (18.18%) MS Excel
9 7 (15.91%) VLAN
9 7 (15.91%) SharePoint
9 7 (15.91%) Cisco
9 7 (15.91%) Internet
10 6 (13.64%) Blackberry
10 6 (13.64%) Microsoft Certification
10 6 (13.64%) IIS
11 5 (11.36%) SQL Server
11 5 (11.36%) Degree
11 5 (11.36%) Law
12 4 (9.09%) Management Information System
12 4 (9.09%) Service Management
12 4 (9.09%) Document Management

IT Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 28 August 2015, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (20.45%) MS Exchange
2 7 (15.91%) SharePoint
3 6 (13.64%) IIS
4 4 (9.09%) IBM Notes
5 3 (6.82%) Exchange Server 2013
5 3 (6.82%) Exchange Server 2010
6 2 (4.55%) SharePoint 2013
7 1 (2.27%) Blackberry Enterprise Server
7 1 (2.27%) SharePoint 2010
Applications
1 9 (20.45%) MS Office
2 8 (18.18%) MS Excel
3 2 (4.55%) Acrobat
Business Applications
1 1 (2.27%) Dynamics AX
Cloud Services
1 1 (2.27%) IaaS
Communications & Networking
1 13 (29.55%) TCP/IP
1 13 (29.55%) DNS
2 11 (25.00%) VPN
2 11 (25.00%) LAN
3 10 (22.73%) Firewall
4 9 (20.45%) WAN
5 8 (18.18%) DHCP
6 7 (15.91%) VLAN
6 7 (15.91%) Internet
7 4 (9.09%) WLAN
8 3 (6.82%) Wireless
9 2 (4.55%) WebEx
9 2 (4.55%) Wireshark
9 2 (4.55%) Wi-Fi
9 2 (4.55%) Ethernet
9 2 (4.55%) ADSL
9 2 (4.55%) Broadband
9 2 (4.55%) ISDN
10 1 (2.27%) VoIP
10 1 (2.27%) Cisco IOS
Database & Business Intelligence
1 5 (11.36%) SQL Server
2 3 (6.82%) Crystal Reports
3 2 (4.55%) Oracle Database 11g
3 2 (4.55%) Oracle Database
Development Applications
1 1 (2.27%) Eclipse
General
1 5 (11.36%) Law
2 3 (6.82%) Finance
3 2 (4.55%) Legal
3 2 (4.55%) Billing
4 1 (2.27%) Manufacturing
4 1 (2.27%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.27%) .NET
1 1 (2.27%) XML
1 1 (2.27%) XSL
1 1 (2.27%) X-Windows
Miscellaneous
1 6 (13.64%) Blackberry
2 4 (9.09%) Management Information System
2 4 (9.09%) iPhone
2 4 (9.09%) Analytical Skills
3 3 (6.82%) Mathematics
3 3 (6.82%) Computer Science
4 2 (4.55%) Video Conferencing
4 2 (4.55%) Handset
4 2 (4.55%) Smartphone
4 2 (4.55%) iPad
4 2 (4.55%) Data Centre
5 1 (2.27%) Enterprise Cloud
5 1 (2.27%) Data Extraction
Operating Systems
1 32 (72.73%) Windows
2 10 (22.73%) Windows 7
3 3 (6.82%) Android
4 2 (4.55%) Windows 8
4 2 (4.55%) Windows XP
4 2 (4.55%) Windows Vista
5 1 (2.27%) UNIX
5 1 (2.27%) Mac OS X
5 1 (2.27%) Ubuntu
5 1 (2.27%) AIX
5 1 (2.27%) Solaris
5 1 (2.27%) Linux
5 1 (2.27%) Windows Server 2012
5 1 (2.27%) Windows Server 2008
Processes & Methodologies
1 4 (9.09%) ITIL
1 4 (9.09%) Service Management
1 4 (9.09%) Document Management
2 3 (6.82%) ERP
2 3 (6.82%) Patch Management
3 2 (4.55%) Line Management
3 2 (4.55%) Change Management
3 2 (4.55%) ITSM
3 2 (4.55%) Change Control
3 2 (4.55%) Use Case
4 1 (2.27%) Time Management
4 1 (2.27%) Open Source
4 1 (2.27%) Continuous Improvement
4 1 (2.27%) Root Cause Analysis
4 1 (2.27%) Service Desk Management
4 1 (2.27%) Logistics
4 1 (2.27%) Resource Management
4 1 (2.27%) Data Security
4 1 (2.27%) Disaster Recovery
4 1 (2.27%) Service Delivery
Programming Languages
1 10 (22.73%) SQL
2 1 (2.27%) T-SQL
2 1 (2.27%) VB
2 1 (2.27%) C
2 1 (2.27%) Java
Qualifications
1 6 (13.64%) Microsoft Certification
2 5 (11.36%) Degree
3 3 (6.82%) MCSE
4 2 (4.55%) MOS
4 2 (4.55%) MCDST
4 2 (4.55%) MCITP
4 2 (4.55%) CCENT
5 1 (2.27%) MCP
5 1 (2.27%) A+ Certification
5 1 (2.27%) CCNP
5 1 (2.27%) CCNA
5 1 (2.27%) Cisco Certification
Quality Assurance & Compliance
1 3 (6.82%) SLA
2 1 (2.27%) Sarbanes-Oxley
System Software
1 23 (52.27%) Active Directory
2 3 (6.82%) Hyper-V
3 2 (4.55%) vSphere
4 1 (2.27%) VMware Infrastructure
Systems Management
1 4 (9.09%) McAfee ePO
2 2 (4.55%) SCCM
Vendors
1 16 (36.36%) Microsoft
2 9 (20.45%) Citrix
2 9 (20.45%) VMware
3 7 (15.91%) Cisco
4 4 (9.09%) Lotus
4 4 (9.09%) IronPort
4 4 (9.09%) Veeam
4 4 (9.09%) Apple
4 4 (9.09%) McAfee
5 3 (6.82%) Avaya
6 2 (4.55%) ServiceNow
6 2 (4.55%) BT
6 2 (4.55%) Mitel
6 2 (4.55%) Interwoven
6 2 (4.55%) Oracle
6 2 (4.55%) Adobe
7 1 (2.27%) Intel
7 1 (2.27%) Red Hat
7 1 (2.27%) Google
7 1 (2.27%) SYSPRO
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