The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 221 209 235
Rank change year-on-year
-12 +26
Permanent jobs requiring an IT Support Analyst 13 39 17
As % of all permanent IT jobs located in the North West 0.20% 0.56% 0.23%
As % of the Job Titles category 0.21% 0.59% 0.24%
Number of salaries quoted 13 36 15
Average salary £23,000 £20,250 £24,490
Average salary % change year-on-year
+13.58% -17.31%
90% offered a salary of more than £18,200 £18,500 £18,850
10% offered a salary of more than £31,200 £25,500 £42,000
UK excluding London average salary £23,500 £24,000 £24,000
% change year-on-year
-2.08% -
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6097 6608 7127
As % of all permanent IT jobs located in the North West 95.15% 94.78% 95.42%
Number of salaries quoted 4965 5327 6109
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the North West

IT Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the North West region.

IT Support Analyst Salary Trend in the North West

IT Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the North West region over the 3 months to 7 July 2015.

IT Support Analyst Salary Histogram in the North West

IT Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the North West region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -13 7 £23,500 +20.51%
Merseyside - 3 £32,500 -
Cheshire -9 2 £21,500 -14.00%
Lancashire - 1 £18,000 -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 7 July 2015, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 29 (74.36%) Windows
2 22 (56.41%) Active Directory
3 17 (43.59%) Microsoft
4 12 (30.77%) MS Office
4 12 (30.77%) Windows 7
5 11 (28.21%) MS Excel
5 11 (28.21%) Citrix
6 10 (25.64%) VPN
7 9 (23.08%) Law
8 6 (15.38%) Degree
8 6 (15.38%) Analytical Skills
8 6 (15.38%) TCP/IP
8 6 (15.38%) MS Exchange
8 6 (15.38%) SQL Server
8 6 (15.38%) SQL
8 6 (15.38%) Firewall
9 5 (12.82%) Microsoft Certification
9 5 (12.82%) Blackberry
9 5 (12.82%) VB
9 5 (12.82%) Crystal Reports
9 5 (12.82%) SharePoint
9 5 (12.82%) ITIL
9 5 (12.82%) LAN
9 5 (12.82%) SLA
10 4 (10.26%) ERP
10 4 (10.26%) Windows XP
10 4 (10.26%) Management Information System
10 4 (10.26%) Service Management
10 4 (10.26%) iPhone
10 4 (10.26%) Computer Science

IT Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 7 July 2015, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.38%) MS Exchange
2 5 (12.82%) SharePoint
3 3 (7.69%) SharePoint 2010
3 3 (7.69%) Exchange Server 2010
4 2 (5.13%) SharePoint 2013
4 2 (5.13%) Exchange Server 2013
4 2 (5.13%) Blackberry Enterprise Server
4 2 (5.13%) CMS
4 2 (5.13%) Drupal
4 2 (5.13%) WordPress
4 2 (5.13%) nginx
4 2 (5.13%) Moodle
4 2 (5.13%) Apache
5 1 (2.56%) IIS
Applications
1 12 (30.77%) MS Office
2 11 (28.21%) MS Excel
3 2 (5.13%) Acrobat
Business Applications
1 1 (2.56%) Magento
Communications & Networking
1 10 (25.64%) VPN
2 6 (15.38%) Firewall
2 6 (15.38%) TCP/IP
3 5 (12.82%) LAN
4 3 (7.69%) DNS
4 3 (7.69%) WAN
4 3 (7.69%) DHCP
4 3 (7.69%) Wi-Fi
5 2 (5.13%) Wireless
5 2 (5.13%) VLAN
5 2 (5.13%) Wireshark
5 2 (5.13%) Ethernet
5 2 (5.13%) Internet
5 2 (5.13%) VoIP
5 2 (5.13%) ADSL
5 2 (5.13%) Broadband
Database & Business Intelligence
1 6 (15.38%) SQL Server
2 5 (12.82%) Crystal Reports
3 2 (5.13%) MySQL
4 1 (2.56%) InterBase
Development Applications
1 1 (2.56%) Eclipse
General
1 9 (23.08%) Law
2 2 (5.13%) Telecoms
2 2 (5.13%) Finance
2 2 (5.13%) Billing
3 1 (2.56%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (7.69%) XML
1 3 (7.69%) XSL
2 1 (2.56%) EDI
Miscellaneous
1 6 (15.38%) Analytical Skills
2 5 (12.82%) Blackberry
3 4 (10.26%) Management Information System
3 4 (10.26%) Computer Science
3 4 (10.26%) iPhone
4 2 (5.13%) iPad
4 2 (5.13%) Mathematics
4 2 (5.13%) Data Centre
5 1 (2.56%) Client/Server
Operating Systems
1 29 (74.36%) Windows
2 12 (30.77%) Windows 7
3 4 (10.26%) Windows XP
4 3 (7.69%) Windows Vista
4 3 (7.69%) Windows 8
5 2 (5.13%) Android
5 2 (5.13%) Windows Server 2008
5 2 (5.13%) Windows Server 2003
Processes & Methodologies
1 5 (12.82%) ITIL
2 4 (10.26%) ERP
2 4 (10.26%) Service Management
3 3 (7.69%) Patch Management
4 2 (5.13%) Line Management
4 2 (5.13%) Software Engineering
4 2 (5.13%) Use Case
4 2 (5.13%) Open Source
4 2 (5.13%) Change Control
4 2 (5.13%) Change Management
4 2 (5.13%) ITSM
4 2 (5.13%) Document Management
5 1 (2.56%) Logistics
5 1 (2.56%) CRM
5 1 (2.56%) Practice Management
5 1 (2.56%) Data Management
5 1 (2.56%) Root Cause Analysis
Programming Languages
1 6 (15.38%) SQL
2 5 (12.82%) VB
3 2 (5.13%) C#
3 2 (5.13%) PHP
Qualifications
1 6 (15.38%) Degree
2 5 (12.82%) Microsoft Certification
3 3 (7.69%) MCSE
3 3 (7.69%) MCITP
4 2 (5.13%) MOS
4 2 (5.13%) MCDST
4 2 (5.13%) CCENT
5 1 (2.56%) MCSA
5 1 (2.56%) CCNP
5 1 (2.56%) CCNA
5 1 (2.56%) Cisco Certification
Quality Assurance & Compliance
1 5 (12.82%) SLA
2 2 (5.13%) QA
System Software
1 22 (56.41%) Active Directory
2 1 (2.56%) VMware Server
Systems Management
1 2 (5.13%) SCCM
Vendors
1 17 (43.59%) Microsoft
2 11 (28.21%) Citrix
3 3 (7.69%) Apple
3 3 (7.69%) VMware
3 3 (7.69%) SYSPRO
4 2 (5.13%) ServiceNow
4 2 (5.13%) Mitel
4 2 (5.13%) BT
4 2 (5.13%) Avaya
4 2 (5.13%) Adobe
4 2 (5.13%) HP
5 1 (2.56%) Cisco