The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 218 225 233
Rank change year-on-year
+7 +8
Permanent jobs requiring an IT Support Analyst 33 19 20
As % of all permanent IT jobs located in the North West 0.45% 0.27% 0.27%
As % of the Job Titles category 0.48% 0.29% 0.28%
Number of salaries quoted 30 18 19
Average salary £22,000 £23,980 £22,500
Average salary % change year-on-year
-8.25% +6.57%
90% offered a salary of more than £18,500 £18,500 £18,400
10% offered a salary of more than £25,500 £29,000 £25,000
UK excluding London average salary £24,000 £22,500 £25,000
% change year-on-year
+6.66% -10.00%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6940 6583 7183
As % of all permanent IT jobs located in the North West 94.72% 94.24% 96.39%
Number of salaries quoted 5629 5655 6234
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,000 £23,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the North West

IT Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the North West region.

IT Support Analyst Salary Trend in the North West

IT Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the North West region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +15 23 £19,500 -22.00% 1
Cheshire -11 10 £25,000 +4.25%
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 27 August 2014, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 50 (84.75%) Windows
2 22 (37.29%) Active Directory
3 20 (33.90%) Microsoft
4 19 (32.20%) IIS
4 19 (32.20%) Firewall
5 18 (30.51%) MS Office
5 18 (30.51%) TCP/IP
6 16 (27.12%) MS Excel
7 13 (22.03%) Windows Server 2008
8 12 (20.34%) MS Exchange
8 12 (20.34%) DNS
8 12 (20.34%) Internet
9 11 (18.64%) SQL
9 11 (18.64%) VMware
10 10 (16.95%) Cisco
11 9 (15.25%) Finance
12 8 (13.56%) SLA
12 8 (13.56%) Citrix
12 8 (13.56%) SQL Server
12 8 (13.56%) VPN
12 8 (13.56%) Windows 7
13 7 (11.86%) LAN
13 7 (11.86%) ITIL
13 7 (11.86%) WAN
14 6 (10.17%) CRM
14 6 (10.17%) Incident Management
15 5 (8.47%) Windows 2000 Server
16 4 (6.78%) Hyper-V
16 4 (6.78%) VMware Infrastructure
16 4 (6.78%) Windows Server 2012

IT Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 27 August 2014, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (32.20%) IIS
2 12 (20.34%) MS Exchange
3 3 (5.08%) Site Server
3 3 (5.08%) Exchange Server 2003
3 3 (5.08%) Exchange Server 2007
4 1 (1.69%) Exchange Server 2010
4 1 (1.69%) IBM Notes
Applications
1 18 (30.51%) MS Office
2 16 (27.12%) MS Excel
Business Applications
1 3 (5.08%) Bond Adapt
2 1 (1.69%) SAP ERP
Cloud Services
1 3 (5.08%) Office 365
Communications & Networking
1 19 (32.20%) Firewall
2 18 (30.51%) TCP/IP
3 12 (20.34%) DNS
3 12 (20.34%) Internet
4 8 (13.56%) VPN
5 7 (11.86%) LAN
5 7 (11.86%) WAN
6 3 (5.08%) Wi-Fi
7 1 (1.69%) MPLS
7 1 (1.69%) VoIP
Database & Business Intelligence
1 8 (13.56%) SQL Server
2 3 (5.08%) SQL Server 2005
3 2 (3.39%) Relational Database
4 1 (1.69%) Crystal Reports
4 1 (1.69%) SAP BW
Development Applications
1 3 (5.08%) SQL Server Management Studio (SSMS)
2 1 (1.69%) JIRA
General
1 9 (15.25%) Finance
2 3 (5.08%) Law
3 2 (3.39%) Legal
4 1 (1.69%) Manufacturing
4 1 (1.69%) Marketing
Miscellaneous
1 2 (3.39%) Management Information System
Operating Systems
1 50 (84.75%) Windows
2 13 (22.03%) Windows Server 2008
3 8 (13.56%) Windows 7
4 5 (8.47%) Windows 2000 Server
5 4 (6.78%) Windows XP
5 4 (6.78%) Windows Server 2003
5 4 (6.78%) Windows Server 2012
6 1 (1.69%) Windows Vista
6 1 (1.69%) Mac OS X
6 1 (1.69%) Windows 8
Processes & Methodologies
1 7 (11.86%) ITIL
2 6 (10.17%) CRM
2 6 (10.17%) Incident Management
3 3 (5.08%) ERP
3 3 (5.08%) Time Management
4 2 (3.39%) Continuous Improvement
4 2 (3.39%) Project Management
5 1 (1.69%) Data Security
5 1 (1.69%) Workflow
5 1 (1.69%) Document Management
5 1 (1.69%) Problem Management
5 1 (1.69%) E-Commerce
Programming Languages
1 11 (18.64%) SQL
Qualifications
1 3 (5.08%) CCNA
1 3 (5.08%) Cisco Certification
1 3 (5.08%) Microsoft Certification
2 2 (3.39%) Degree
Quality Assurance & Compliance
1 8 (13.56%) SLA
2 1 (1.69%) PCI DSS
System Software
1 22 (37.29%) Active Directory
2 4 (6.78%) VMware Infrastructure
2 4 (6.78%) Hyper-V
3 3 (5.08%) Citrix Presentation Server
3 3 (5.08%) VMware Server
Systems Management
1 3 (5.08%) DameWare
Vendors
1 20 (33.90%) Microsoft
2 11 (18.64%) VMware
3 10 (16.95%) Cisco
4 8 (13.56%) Citrix
5 3 (5.08%) HP
5 3 (5.08%) ZyXEL
6 1 (1.69%) SYSPRO
6 1 (1.69%) Twitter
6 1 (1.69%) SAP
6 1 (1.69%) Lotus
6 1 (1.69%) Sage
Manchester, Lancashire
Senitor Associates
Salary: £17000 per annum + Benefits
Posted: 5 days ago
Lancashire, Fylde coast, Blackpool, Lytham,...
Actis Recruitment Ltd
Salary: to £25,000 + excellent bens
Posted: 8 days ago