The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 208 216 238
Rank change year-on-year
+8 +22
Permanent jobs requiring an IT Support Analyst 26 33 30
As % of all permanent IT jobs located in the North West 0.46% 0.51% 0.43%
As % of the Job Titles category 0.47% 0.52% 0.44%
Number of salaries quoted 25 30 27
Average salary £24,000 £23,500 £21,000
Average salary % change year-on-year
+2.12% +11.90%
90% offered a salary of more than £18,400 £19,000 £18,000
10% offered a salary of more than £30,000 £27,050 £27,000
UK excluding London average salary £25,000 £23,500 £23,500
% change year-on-year
+6.38% -
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5511 6304 6830
As % of all permanent IT jobs located in the North West 97.11% 96.72% 97.02%
Number of salaries quoted 4665 5026 5506
Average salary £40,000 £40,000 £37,123
Average salary % change year-on-year
- +7.75%
90% offered a salary of more than £24,000 £24,750 £24,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the North West

IT Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the North West region.

IT Support Analyst Salary Trend in the North West

IT Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the North West region over the 3 months to 29 April 2016.

IT Support Analyst Salary Histogram in the North West

IT Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the North West region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester 0 11 £24,000 -4.00% 3
Cheshire +26 6 £18,500 -2.63%
Lancashire +5 6 £21,250 +18.05%
Merseyside +8 3 £26,500 +6.00%
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 29 April 2016, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 39 (81.25%) Windows
2 33 (68.75%) Microsoft
3 28 (58.33%) Active Directory
4 21 (43.75%) Windows Server
5 17 (35.42%) Windows 7
5 17 (35.42%) MS Excel
6 15 (31.25%) ITIL
6 15 (31.25%) Windows Server 2008
7 14 (29.17%) MS Office
8 13 (27.08%) DNS
8 13 (27.08%) Citrix
9 12 (25.00%) MS Exchange
9 12 (25.00%) SQL
10 11 (22.92%) SQL Server
10 11 (22.92%) DHCP
10 11 (22.92%) TCP/IP
10 11 (22.92%) Degree
11 10 (20.83%) Microsoft Certification
12 9 (18.75%) Windows Server 2003
12 9 (18.75%) Cisco
12 9 (18.75%) LAN
12 9 (18.75%) Exchange Server 2010
13 7 (14.58%) Process Improvement
13 7 (14.58%) Hyper-V
13 7 (14.58%) SharePoint
13 7 (14.58%) VMware
14 6 (12.50%) Service Delivery
14 6 (12.50%) Remedy
14 6 (12.50%) Cisco Certification
14 6 (12.50%) CCNA

IT Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 29 April 2016, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (25.00%) MS Exchange
2 9 (18.75%) Exchange Server 2010
3 7 (14.58%) SharePoint
4 5 (10.42%) Exchange Server 2007
4 5 (10.42%) Exchange Server 2013
4 5 (10.42%) Skype for Business
5 4 (8.33%) IBM Notes
6 1 (2.08%) IIS
Applications
1 17 (35.42%) MS Excel
2 14 (29.17%) MS Office
3 2 (4.17%) MS PowerPoint
3 2 (4.17%) MS Visio
Cloud Services
1 4 (8.33%) Office 365
2 2 (4.17%) Amazon AWS
Communications & Networking
1 13 (27.08%) DNS
2 11 (22.92%) DHCP
2 11 (22.92%) TCP/IP
3 9 (18.75%) LAN
4 6 (12.50%) VPN
4 6 (12.50%) WAN
5 3 (6.25%) Firewall
5 3 (6.25%) SAN
5 3 (6.25%) VLAN
5 3 (6.25%) Wireless
6 2 (4.17%) WLAN
7 1 (2.08%) VoIP
7 1 (2.08%) WebEx
Database & Business Intelligence
1 11 (22.92%) SQL Server
2 4 (8.33%) Relational Database
3 2 (4.17%) Oracle Database
3 2 (4.17%) Oracle Database 11g
General
1 4 (8.33%) Finance
2 3 (6.25%) Telecoms
3 2 (4.17%) Legal
3 2 (4.17%) Pharmaceutical
3 2 (4.17%) Retail
4 1 (2.08%) Advertising
4 1 (2.08%) Back Office
4 1 (2.08%) Law
4 1 (2.08%) Manufacturing
4 1 (2.08%) Music Industry
Libraries, Frameworks & Software Standards
1 2 (4.17%) Web Services
Miscellaneous
1 5 (10.42%) Analytical Skills
1 5 (10.42%) Driving Licence
2 4 (8.33%) Enterprise Software
3 2 (4.17%) Blackberry
4 1 (2.08%) Clustering
4 1 (2.08%) Handset
4 1 (2.08%) Smartphone
4 1 (2.08%) Video Conferencing
Operating Systems
1 39 (81.25%) Windows
2 21 (43.75%) Windows Server
3 17 (35.42%) Windows 7
4 15 (31.25%) Windows Server 2008
5 9 (18.75%) Windows Server 2003
6 5 (10.42%) Windows XP
7 4 (8.33%) Unix
7 4 (8.33%) Windows Server 2012
8 3 (6.25%) Windows 10
8 3 (6.25%) Windows 8
9 2 (4.17%) Apple iOS
9 2 (4.17%) Mac OS
9 2 (4.17%) Solaris
10 1 (2.08%) Android
10 1 (2.08%) Linux
10 1 (2.08%) Windows Mobile
Processes & Methodologies
1 15 (31.25%) ITIL
2 7 (14.58%) Process Improvement
3 6 (12.50%) Service Delivery
4 5 (10.42%) Disaster Recovery
5 4 (8.33%) BPR
5 4 (8.33%) Continuous Improvement
5 4 (8.33%) ITIL V3
5 4 (8.33%) Service Management
6 3 (6.25%) Patch Management
7 2 (4.17%) Agile Software Development
7 2 (4.17%) Business Analysis
7 2 (4.17%) Data Migration
7 2 (4.17%) Migration
7 2 (4.17%) SDLC
8 1 (2.08%) CRM
8 1 (2.08%) ERP
8 1 (2.08%) Mentoring
8 1 (2.08%) Server Virtualisation
8 1 (2.08%) Systems Analysis
Programming Languages
1 12 (25.00%) SQL
2 1 (2.08%) Java
Qualifications
1 11 (22.92%) Degree
2 10 (20.83%) Microsoft Certification
3 6 (12.50%) CCNA
3 6 (12.50%) Cisco Certification
4 4 (8.33%) MCP
4 4 (8.33%) MCSE
5 3 (6.25%) Citrix Certification
5 3 (6.25%) MCSA
6 2 (4.17%) CCNP
6 2 (4.17%) HND
7 1 (2.08%) A+ Certification
7 1 (2.08%) CCA
7 1 (2.08%) CCIE
7 1 (2.08%) MCITP
7 1 (2.08%) MCTS
7 1 (2.08%) Security Cleared
System Software
1 28 (58.33%) Active Directory
2 7 (14.58%) Hyper-V
3 4 (8.33%) Terminal Services
4 3 (6.25%) XenDesktop
5 1 (2.08%) VMware Infrastructure
5 1 (2.08%) XenApp
Systems Management
1 1 (2.08%) McAfee ePO
1 1 (2.08%) SCCM
1 1 (2.08%) SCOM
1 1 (2.08%) Symantec Enterprise Vault
Vendors
1 33 (68.75%) Microsoft
2 13 (27.08%) Citrix
3 9 (18.75%) Cisco
4 7 (14.58%) VMware
5 6 (12.50%) Remedy
6 4 (8.33%) Lotus
7 3 (6.25%) CommVault
7 3 (6.25%) NetApp
8 2 (4.17%) Oracle
9 1 (2.08%) HP
9 1 (2.08%) Infor
9 1 (2.08%) Intel Security
9 1 (2.08%) IronPort
9 1 (2.08%) Symantec
9 1 (2.08%) Veeam
9 1 (2.08%) WatchGuard
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