The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 233 227 232
Rank change year-on-year
-6 +5
Permanent jobs requiring an IT Support Analyst 28 17 22
As % of all permanent IT jobs located in the North West 0.38% 0.25% 0.30%
As % of the Job Titles category 0.40% 0.26% 0.31%
Number of salaries quoted 26 16 20
Average salary £21,500 £23,980 £23,250
Average salary % change year-on-year
-10.34% +3.13%
90% offered a salary of more than £19,000 £18,000 £18,500
10% offered a salary of more than £28,250 £30,000 £25,000
UK excluding London average salary £23,500 £22,500 £25,000
% change year-on-year
+4.44% -10.00%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
7015 6440 7045
As % of all permanent IT jobs located in the North West 94.68% 93.93% 96.56%
Number of salaries quoted 5787 5544 6021
Average salary £37,500 £35,000 £35,500
Average salary % change year-on-year
+7.14% -1.40%
90% offered a salary of more than £23,500 £23,000 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the North West

IT Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the North West region.

IT Support Analyst Salary Trend in the North West

IT Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the North West region over the 3 months to 19 September 2014.

IT Support Analyst Salary Histogram in the North West

IT Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the North West region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +13 16 £21,500 +7.50% 1
Cheshire -9 11 £25,000 +4.25% 1
Merseyside +5 1 £20,500 +13.88%
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 19 September 2014, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 51 (78.46%) Windows
2 27 (41.54%) Active Directory
3 23 (35.38%) Microsoft
4 19 (29.23%) Firewall
4 19 (29.23%) MS Excel
4 19 (29.23%) IIS
4 19 (29.23%) MS Office
5 18 (27.69%) TCP/IP
6 13 (20.00%) MS Exchange
6 13 (20.00%) VMware
6 13 (20.00%) Windows Server 2008
7 12 (18.46%) Internet
7 12 (18.46%) SQL
7 12 (18.46%) DNS
8 11 (16.92%) SQL Server
8 11 (16.92%) Finance
9 10 (15.38%) ITIL
9 10 (15.38%) LAN
9 10 (15.38%) SLA
9 10 (15.38%) Cisco
10 9 (13.85%) WAN
10 9 (13.85%) Windows 7
11 8 (12.31%) VPN
12 7 (10.77%) Citrix
13 6 (9.23%) ERP
13 6 (9.23%) CRM
13 6 (9.23%) Incident Management
14 5 (7.69%) Management Information System
14 5 (7.69%) Wi-Fi
14 5 (7.69%) Windows Server 2003

IT Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 19 September 2014, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (29.23%) IIS
2 13 (20.00%) MS Exchange
3 3 (4.62%) Site Server
3 3 (4.62%) Exchange Server 2003
3 3 (4.62%) Exchange Server 2007
4 2 (3.08%) Exchange Server 2010
5 1 (1.54%) Lync
5 1 (1.54%) IBM Notes
5 1 (1.54%) MS Project Server
Applications
1 19 (29.23%) MS Office
1 19 (29.23%) MS Excel
Business Applications
1 3 (4.62%) Bond Adapt
2 1 (1.54%) SAP ERP
Cloud Services
1 3 (4.62%) Office 365
2 1 (1.54%) Amazon AWS
Communications & Networking
1 19 (29.23%) Firewall
2 18 (27.69%) TCP/IP
3 12 (18.46%) DNS
3 12 (18.46%) Internet
4 10 (15.38%) LAN
5 9 (13.85%) WAN
6 8 (12.31%) VPN
7 5 (7.69%) Wi-Fi
8 1 (1.54%) MPLS
8 1 (1.54%) VoIP
Database & Business Intelligence
1 11 (16.92%) SQL Server
2 5 (7.69%) Relational Database
3 3 (4.62%) SQL Server 2005
4 1 (1.54%) Crystal Reports
4 1 (1.54%) SAP BW
Development Applications
1 3 (4.62%) SQL Server Management Studio (SSMS)
2 1 (1.54%) JIRA
General
1 11 (16.92%) Finance
2 3 (4.62%) Law
2 3 (4.62%) Manufacturing
3 2 (3.08%) Legal
3 2 (3.08%) Back Office
4 1 (1.54%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.54%) Web Services
Miscellaneous
1 5 (7.69%) Management Information System
1 5 (7.69%) Analytical Skills
Operating Systems
1 51 (78.46%) Windows
2 13 (20.00%) Windows Server 2008
3 9 (13.85%) Windows 7
4 5 (7.69%) Windows Server 2012
4 5 (7.69%) Windows 2000 Server
4 5 (7.69%) Windows Server 2003
4 5 (7.69%) Windows XP
5 1 (1.54%) Mac OS X
5 1 (1.54%) Linux
5 1 (1.54%) Windows Vista
5 1 (1.54%) UNIX
5 1 (1.54%) Windows 8
Processes & Methodologies
1 10 (15.38%) ITIL
2 6 (9.23%) CRM
2 6 (9.23%) ERP
2 6 (9.23%) Incident Management
3 5 (7.69%) Continuous Improvement
3 5 (7.69%) Project Management
4 3 (4.62%) Time Management
5 2 (3.08%) Disaster Recovery
6 1 (1.54%) Data Security
6 1 (1.54%) Workflow
6 1 (1.54%) Document Management
6 1 (1.54%) Service Delivery
6 1 (1.54%) E-Commerce
6 1 (1.54%) Problem Management
Programming Languages
1 12 (18.46%) SQL
Qualifications
1 5 (7.69%) Degree
2 3 (4.62%) CCNA
2 3 (4.62%) Cisco Certification
2 3 (4.62%) Microsoft Certification
3 1 (1.54%) ITIL Certification
Quality Assurance & Compliance
1 10 (15.38%) SLA
2 1 (1.54%) PCI DSS
System Software
1 27 (41.54%) Active Directory
2 5 (7.69%) VMware Infrastructure
3 3 (4.62%) Hyper-V
3 3 (4.62%) Citrix Presentation Server
3 3 (4.62%) VMware Server
Systems Management
1 3 (4.62%) DameWare
Vendors
1 23 (35.38%) Microsoft
2 13 (20.00%) VMware
3 10 (15.38%) Cisco
4 7 (10.77%) Citrix
5 3 (4.62%) ZyXEL
5 3 (4.62%) HP
6 2 (3.08%) SYSPRO
7 1 (1.54%) Lotus
7 1 (1.54%) Sage
7 1 (1.54%) SAP
Greater Manchester
HAYS INFORMATION TECHNOLOGY
Salary: £17000 - £20000 per annum
Posted: Yesterday
Cheshire
Hays IT - Uk Posting account
Salary: £18000.00 - £23000.00 per annum
Posted: 10 days ago