The first table below looks at the demand for the IT Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 205 224 233
Rank change year-on-year
+19 +9
Permanent jobs requiring an IT Support Analyst 36 15 19
As % of all permanent IT jobs located in the North West 0.50% 0.21% 0.25%
As % of the Job Titles category 0.53% 0.22% 0.26%
Number of salaries quoted 34 14 17
Average salary £21,000 £23,980 £21,000
Average salary % change year-on-year
-12.42% +14.19%
90% offered a salary of more than £18,500 £18,300 £16,600
10% offered a salary of more than £25,350 £27,500 £25,000
UK excluding London average salary £24,000 £23,980 £25,000
% change year-on-year
+0.08% -4.08%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6822 6839 7208
As % of all permanent IT jobs located in the North West 94.82% 94.75% 96.27%
Number of salaries quoted 5529 5855 6319
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,000 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
IT Support Analyst
England

IT Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the North West

IT Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the North West region.

IT Support Analyst Salary Trend in the North West

IT Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the North West region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +23 26 £19,500 -29.09% 2
Cheshire -14 10 £25,000 +4.25%
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 31 July 2014, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 53 (84.13%) Windows
2 24 (38.10%) Active Directory
3 22 (34.92%) Microsoft
3 22 (34.92%) MS Office
4 21 (33.33%) TCP/IP
5 19 (30.16%) IIS
6 18 (28.57%) Firewall
7 15 (23.81%) Windows Server 2008
8 14 (22.22%) MS Excel
9 13 (20.63%) MS Exchange
10 12 (19.05%) DNS
10 12 (19.05%) VMware
10 12 (19.05%) Internet
10 12 (19.05%) Windows 7
11 11 (17.46%) Finance
11 11 (17.46%) Citrix
11 11 (17.46%) SQL
12 10 (15.87%) ITIL
12 10 (15.87%) Cisco
13 9 (14.29%) LAN
13 9 (14.29%) SLA
13 9 (14.29%) WAN
14 8 (12.70%) Windows Server 2003
15 7 (11.11%) Windows XP
15 7 (11.11%) VPN
15 7 (11.11%) SQL Server
16 6 (9.52%) CRM
16 6 (9.52%) Incident Management
17 5 (7.94%) VMware Infrastructure
17 5 (7.94%) Hyper-V

IT Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 31 July 2014, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (30.16%) IIS
2 13 (20.63%) MS Exchange
3 3 (4.76%) Exchange Server 2007
3 3 (4.76%) Site Server
3 3 (4.76%) Exchange Server 2003
4 1 (1.59%) Exchange Server 2010
Applications
1 22 (34.92%) MS Office
2 14 (22.22%) MS Excel
Business Applications
1 3 (4.76%) Bond Adapt
Cloud Services
1 3 (4.76%) Office 365
Communications & Networking
1 21 (33.33%) TCP/IP
2 18 (28.57%) Firewall
3 12 (19.05%) DNS
3 12 (19.05%) Internet
4 9 (14.29%) LAN
4 9 (14.29%) WAN
5 7 (11.11%) VPN
6 5 (7.94%) Wi-Fi
7 1 (1.59%) VoIP
Database & Business Intelligence
1 7 (11.11%) SQL Server
2 3 (4.76%) SQL Server 2005
3 1 (1.59%) Informix
Development Applications
1 3 (4.76%) SQL Server Management Studio (SSMS)
2 1 (1.59%) JIRA
General
1 11 (17.46%) Finance
2 4 (6.35%) Law
3 2 (3.17%) Legal
3 2 (3.17%) Banking
4 1 (1.59%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.59%) HTML
Operating Systems
1 53 (84.13%) Windows
2 15 (23.81%) Windows Server 2008
3 12 (19.05%) Windows 7
4 8 (12.70%) Windows Server 2003
5 7 (11.11%) Windows XP
6 5 (7.94%) Windows 2000 Server
7 3 (4.76%) Windows Server 2012
7 3 (4.76%) UNIX
8 2 (3.17%) Linux
9 1 (1.59%) Windows 8
9 1 (1.59%) Apple iOS
9 1 (1.59%) Mac OS X
9 1 (1.59%) Windows Vista
Processes & Methodologies
1 10 (15.87%) ITIL
2 6 (9.52%) CRM
2 6 (9.52%) Incident Management
3 3 (4.76%) Time Management
4 1 (1.59%) Document Management
4 1 (1.59%) Workflow
4 1 (1.59%) Data Security
4 1 (1.59%) Problem Management
4 1 (1.59%) E-Commerce
Programming Languages
1 11 (17.46%) SQL
2 1 (1.59%) VBScript
Qualifications
1 3 (4.76%) Cisco Certification
1 3 (4.76%) Microsoft Certification
1 3 (4.76%) CCNA
2 2 (3.17%) MCP
3 1 (1.59%) Security Cleared
3 1 (1.59%) ITIL Certification
Quality Assurance & Compliance
1 9 (14.29%) SLA
2 1 (1.59%) PCI DSS
System Software
1 24 (38.10%) Active Directory
2 5 (7.94%) VMware Infrastructure
2 5 (7.94%) Hyper-V
3 3 (4.76%) Citrix Presentation Server
3 3 (4.76%) VMware Server
Systems Management
1 3 (4.76%) DameWare
2 1 (1.59%) OVSD
2 1 (1.59%) Tivoli
2 1 (1.59%) Nagios
2 1 (1.59%) OpenView
Vendors
1 22 (34.92%) Microsoft
2 12 (19.05%) VMware
3 11 (17.46%) Citrix
4 10 (15.87%) Cisco
5 5 (7.94%) HP
6 3 (4.76%) ZyXEL
6 3 (4.76%) Dell
7 2 (3.17%) Avaya
7 2 (3.17%) McAfee
8 1 (1.59%) Twitter
8 1 (1.59%) SolarWinds
8 1 (1.59%) Sage
8 1 (1.59%) Symantec
8 1 (1.59%) Oracle
Manchester, Lancashire
Ashdown IT
Salary: £18000 - £21000 per annum
Posted: 4 hours ago