The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 220 214 214
Rank change year-on-year
-6 0
Permanent jobs requiring an IT Support Analyst 24 36 29
As % of all permanent IT jobs located in the North West 0.42% 0.52% 0.44%
As % of the Job Titles category 0.44% 0.54% 0.46%
Number of salaries quoted 21 33 25
Average salary £25,000 £21,750 £23,000
Average salary % change year-on-year
+14.94% -5.43%
90% offered a salary of more than £19,000 £19,000 £18,000
10% offered a salary of more than £40,000 £30,000 £27,300
UK excluding London average salary £23,500 £24,000 £23,750
% change year-on-year
-2.08% +1.05%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5465 6672 6306
As % of all permanent IT jobs located in the North West 95.93% 96.56% 96.30%
Number of salaries quoted 4584 5653 5289
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,500 £23,500 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the North West

IT Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the North West region.

IT Support Analyst Salary Trend in the North West

IT Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the North West region over the 3 months to 5 February 2016.

IT Support Analyst Salary Histogram in the North West

IT Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the North West region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +12 9 £23,500 +6.81% 1
Cheshire +9 8 £40,000 +81.81% 7
Lancashire +21 6 £25,000 +25.00% 3
Cumbria - 1 £22,500 -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 5 February 2016, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 47 (79.66%) Windows
2 31 (52.54%) Windows Server
3 28 (47.46%) Microsoft
4 27 (45.76%) Active Directory
5 24 (40.68%) DNS
6 23 (38.98%) TCP/IP
7 20 (33.90%) MS Excel
8 17 (28.81%) VMware
9 16 (27.12%) MS Exchange
10 15 (25.42%) MS Office
11 14 (23.73%) SQL Server
11 14 (23.73%) Windows Server 2008
12 13 (22.03%) ITIL
12 13 (22.03%) LAN
12 13 (22.03%) Cisco
13 12 (20.34%) SQL
13 12 (20.34%) Windows 7
14 11 (18.64%) Citrix
14 11 (18.64%) Microsoft Certification
14 11 (18.64%) Windows Server 2003
15 10 (16.95%) SharePoint
15 10 (16.95%) Firewall
16 9 (15.25%) IBM Notes
16 9 (15.25%) WAN
16 9 (15.25%) DHCP
16 9 (15.25%) Lotus
17 8 (13.56%) Windows Server 2012
17 8 (13.56%) Exchange Server 2010
17 8 (13.56%) Degree
18 7 (11.86%) Telecoms

IT Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 5 February 2016, IT jobs across the North West region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (27.12%) MS Exchange
2 10 (16.95%) SharePoint
3 9 (15.25%) IBM Notes
4 8 (13.56%) Exchange Server 2010
5 6 (10.17%) IIS
6 5 (8.47%) Exchange Server 2007
7 3 (5.08%) Exchange Server 2013
7 3 (5.08%) Lync
8 1 (1.69%) MS Project Server
Applications
1 20 (33.90%) MS Excel
2 15 (25.42%) MS Office
3 2 (3.39%) MS PowerPoint
3 2 (3.39%) Spreadsheet
4 1 (1.69%) MS Project
Cloud Services
1 2 (3.39%) Office 365
2 1 (1.69%) Microsoft Azure
Communications & Networking
1 24 (40.68%) DNS
2 23 (38.98%) TCP/IP
3 13 (22.03%) LAN
4 10 (16.95%) Firewall
5 9 (15.25%) DHCP
5 9 (15.25%) WAN
6 6 (10.17%) Internet
6 6 (10.17%) VPN
7 5 (8.47%) Wireless
8 4 (6.78%) VLAN
9 3 (5.08%) SAN
9 3 (5.08%) VoIP
9 3 (5.08%) WLAN
10 1 (1.69%) Intranet
10 1 (1.69%) iSCSI
10 1 (1.69%) ISDN
10 1 (1.69%) Network Security
10 1 (1.69%) Remote Desktop
10 1 (1.69%) WebEx
Database & Business Intelligence
1 14 (23.73%) SQL Server
2 3 (5.08%) Oracle Database
2 3 (5.08%) Oracle Database 11g
3 2 (3.39%) Relational Database
4 1 (1.69%) MS Access
General
1 7 (11.86%) Telecoms
2 4 (6.78%) Finance
2 4 (6.78%) Legal
2 4 (6.78%) Pharmaceutical
2 4 (6.78%) Retail
3 3 (5.08%) Manufacturing
4 1 (1.69%) Law
4 1 (1.69%) Marketing
Miscellaneous
1 5 (8.47%) Driving Licence
2 3 (5.08%) Analytical Skills
2 3 (5.08%) Fat Client
2 3 (5.08%) Thin Client
3 2 (3.39%) Blackberry
3 2 (3.39%) Enterprise Software
4 1 (1.69%) Clustering
4 1 (1.69%) Computer Science
4 1 (1.69%) e-Learning
4 1 (1.69%) Handset
4 1 (1.69%) Smartphone
4 1 (1.69%) Video Conferencing
Operating Systems
1 47 (79.66%) Windows
2 31 (52.54%) Windows Server
3 14 (23.73%) Windows Server 2008
4 12 (20.34%) Windows 7
5 11 (18.64%) Windows Server 2003
6 8 (13.56%) Windows Server 2012
7 6 (10.17%) Unix
8 3 (5.08%) Windows XP
9 2 (3.39%) Android
9 2 (3.39%) Apple iOS
9 2 (3.39%) Solaris
10 1 (1.69%) AIX
10 1 (1.69%) Linux
10 1 (1.69%) Mac OS
10 1 (1.69%) Windows 10
10 1 (1.69%) Windows 8
10 1 (1.69%) Windows Mobile
Processes & Methodologies
1 13 (22.03%) ITIL
2 6 (10.17%) ITIL V3
3 5 (8.47%) Disaster Recovery
4 4 (6.78%) Service Management
5 3 (5.08%) Process Improvement
5 3 (5.08%) Service Delivery
6 2 (3.39%) BPR
6 2 (3.39%) Incident Management
6 2 (3.39%) Information Assurance
6 2 (3.39%) Programme Office Management
6 2 (3.39%) Security Testing
6 2 (3.39%) Software Testing
7 1 (1.69%) Business Intelligence
7 1 (1.69%) Continuous Improvement
7 1 (1.69%) CRM
7 1 (1.69%) Document Management
7 1 (1.69%) ERP
7 1 (1.69%) High Availability
7 1 (1.69%) Systems Analysis
7 1 (1.69%) Waterfall
Programming Languages
1 12 (20.34%) SQL
2 1 (1.69%) C
2 1 (1.69%) Java
2 1 (1.69%) VB
Qualifications
1 11 (18.64%) Microsoft Certification
2 8 (13.56%) Degree
3 6 (10.17%) MCP
4 5 (8.47%) CCNA
4 5 (8.47%) Cisco Certification
5 4 (6.78%) HND
6 3 (5.08%) MCSA
7 2 (3.39%) Citrix Certification
7 2 (3.39%) ITIL Certification
7 2 (3.39%) ITIL Foundation Certificate
7 2 (3.39%) MCITP
7 2 (3.39%) MCSE
8 1 (1.69%) A+ Certification
8 1 (1.69%) CCNP
8 1 (1.69%) Security Cleared
Quality Assurance & Compliance
1 2 (3.39%) SLA
System Software
1 27 (45.76%) Active Directory
2 7 (11.86%) Hyper-V
3 5 (8.47%) Terminal Services
4 3 (5.08%) VMware Infrastructure
4 3 (5.08%) XenApp
Systems Management
1 3 (5.08%) McAfee ePO
2 1 (1.69%) SCCM
2 1 (1.69%) SCOM
2 1 (1.69%) Symantec Enterprise Vault
Vendors
1 28 (47.46%) Microsoft
2 17 (28.81%) VMware
3 13 (22.03%) Cisco
4 11 (18.64%) Citrix
5 9 (15.25%) Lotus
6 4 (6.78%) Remedy
7 3 (5.08%) CommVault
7 3 (5.08%) IronPort
7 3 (5.08%) McAfee
7 3 (5.08%) NetApp
7 3 (5.08%) Oracle
7 3 (5.08%) Veeam
8 1 (1.69%) Apple
8 1 (1.69%) Google
8 1 (1.69%) Infor
8 1 (1.69%) Interwoven
8 1 (1.69%) Sage
8 1 (1.69%) Symantec
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