The table below looks at the statistics for the IT Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Engineer in their job title over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
IT Support Engineer
Rank 218 238 243
Rank change year-on-year
+20 +5
Permanent jobs requiring an IT Support Engineer 24 13 16
As % of all permanent IT jobs located in the North West 0.35% 0.18% 0.21%
As % of the Job Titles category 0.37% 0.19% 0.22%
Number of salaries quoted 23 11 14
Average salary £25,000 £24,000 £22,500
Average salary % change year-on-year
+4.16% +6.66%
90% offered a salary of more than £18,200 £17,000 £17,400
10% offered a salary of more than £28,400 £28,500 £29,250
UK excluding London average salary £23,000 £24,000 £25,000
% change year-on-year
-4.16% -4.00%
IT Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6449 6802 7144
As % of all permanent IT jobs located in the North West 95.29% 95.13% 95.46%
Number of salaries quoted 5191 5540 6007
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,500 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the North West

IT Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer across the North West region.

IT Support Engineer Salary Trend in the North West

IT Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support Engineer across the North West region over the 3 months to 1 April 2015.

IT Support Engineer Salary Histogram in the North West

IT Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Engineer within the North West region over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +9 16 £25,000 +4.16% 1
Lancashire +6 3 £27,500 +22.22% 1
Cheshire +2 3 £30,000 -14.28% 3
Merseyside - 2 £19,000 -
IT Support Engineer
England

IT Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 1 April 2015, IT jobs across the North West region that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title.

1 46 (97.87%) Windows
2 30 (63.83%) Active Directory
3 27 (57.45%) MS Exchange
4 26 (55.32%) Microsoft
5 21 (44.68%) DNS
6 20 (42.55%) Windows XP
6 20 (42.55%) VMware
7 19 (40.43%) DHCP
7 19 (40.43%) Exchange Server 2010
8 18 (38.30%) WAN
8 18 (38.30%) TCP/IP
9 17 (36.17%) Windows Server 2008
9 17 (36.17%) Windows Server 2012
10 16 (34.04%) LAN
11 15 (31.91%) Exchange Server 2003
11 15 (31.91%) Windows 8
12 14 (29.79%) SQL Server
12 14 (29.79%) VPN
12 14 (29.79%) Exchange Server 2007
13 13 (27.66%) MS Excel
13 13 (27.66%) Hyper-V
14 11 (23.40%) Microsoft Certification
15 10 (21.28%) Windows Server 2003
15 10 (21.28%) Firewall
15 10 (21.28%) VMware Infrastructure
15 10 (21.28%) Exchange Server 2013
16 9 (19.15%) MS Office
16 9 (19.15%) Citrix
17 8 (17.02%) MCSA
17 8 (17.02%) ERP

IT Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 1 April 2015, IT jobs across the North West region that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (57.45%) MS Exchange
2 19 (40.43%) Exchange Server 2010
3 15 (31.91%) Exchange Server 2003
4 14 (29.79%) Exchange Server 2007
5 10 (21.28%) Exchange Server 2013
6 3 (6.38%) SharePoint
6 3 (6.38%) Lync
Applications
1 13 (27.66%) MS Excel
2 9 (19.15%) MS Office
Cloud Services
1 3 (6.38%) Office 365
2 1 (2.13%) Microsoft Azure
Communications & Networking
1 21 (44.68%) DNS
2 19 (40.43%) DHCP
3 18 (38.30%) WAN
3 18 (38.30%) TCP/IP
4 16 (34.04%) LAN
5 14 (29.79%) VPN
6 10 (21.28%) Firewall
7 8 (17.02%) WLAN
8 3 (6.38%) VLAN
9 2 (4.26%) Wi-Fi
9 2 (4.26%) WEP
9 2 (4.26%) WPA
9 2 (4.26%) PSTN
9 2 (4.26%) ADSL
9 2 (4.26%) ISDN
9 2 (4.26%) SMTP
9 2 (4.26%) Ethernet
10 1 (2.13%) Telnet
Database & Business Intelligence
1 14 (29.79%) SQL Server
2 8 (17.02%) SQL Server 2005
2 8 (17.02%) SQL Server 2008
General
1 6 (12.77%) Retail
2 4 (8.51%) Finance
3 3 (6.38%) Pharmaceutical
3 3 (6.38%) Banking
4 2 (4.26%) Advertising
Libraries, Frameworks & Software Standards
1 2 (4.26%) COM
Miscellaneous
1 3 (6.38%) Client/Server
1 3 (6.38%) EPoS
1 3 (6.38%) Thin Client
1 3 (6.38%) Fat Client
2 2 (4.26%) Analytical Skills
3 1 (2.13%) Mobile Computing
3 1 (2.13%) Computer Science
Operating Systems
1 46 (97.87%) Windows
2 20 (42.55%) Windows XP
3 17 (36.17%) Windows Server 2008
3 17 (36.17%) Windows Server 2012
4 15 (31.91%) Windows 8
5 10 (21.28%) Windows Server 2003
6 7 (14.89%) Windows Vista
7 6 (12.77%) Windows 7
8 1 (2.13%) UNIX
8 1 (2.13%) Linux
Processes & Methodologies
1 8 (17.02%) ERP
2 5 (10.64%) ITIL
3 2 (4.26%) Problem Management
4 1 (2.13%) Time Management
4 1 (2.13%) Software Deployment
4 1 (2.13%) Infrastructure Management
4 1 (2.13%) Network Monitoring
4 1 (2.13%) PRINCE
4 1 (2.13%) Service Delivery
4 1 (2.13%) Security Management
4 1 (2.13%) Agile Software Development
Programming Languages
1 3 (6.38%) SQL
1 3 (6.38%) PowerShell
2 1 (2.13%) VB
2 1 (2.13%) C
2 1 (2.13%) C#
2 1 (2.13%) C++
Qualifications
1 11 (23.40%) Microsoft Certification
2 8 (17.02%) MCSA
3 7 (14.89%) MCSE
4 5 (10.64%) MCP
4 5 (10.64%) Degree
5 3 (6.38%) ITIL Foundation Certificate
5 3 (6.38%) HND
6 2 (4.26%) CCNA
6 2 (4.26%) Cisco Certification
7 1 (2.13%) MCTS
7 1 (2.13%) MCITP
Quality Assurance & Compliance
1 1 (2.13%) SLA
System Software
1 30 (63.83%) Active Directory
2 13 (27.66%) Hyper-V
3 10 (21.28%) VMware Infrastructure
Systems Management
1 5 (10.64%) Backup Exec
2 3 (6.38%) SCCM
Vendors
1 26 (55.32%) Microsoft
2 20 (42.55%) VMware
3 9 (19.15%) Citrix
4 7 (14.89%) Cisco
5 3 (6.38%) EMC
5 3 (6.38%) NetApp
5 3 (6.38%) Draytek
5 3 (6.38%) Symantec
6 2 (4.26%) Apple
6 2 (4.26%) HP
6 2 (4.26%) Dell
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