The table below looks at the statistics for the IT Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Engineer in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Support Engineer
Rank 230 227 261
Rank change year-on-year
-3 +34
Permanent jobs requiring an IT Support Engineer 20 17 15
As % of all permanent IT jobs located in the North West 0.27% 0.25% 0.19%
As % of the Job Titles category 0.29% 0.26% 0.19%
Number of salaries quoted 13 17 15
Average salary £22,500 £21,000 £26,000
Average salary % change year-on-year
+7.14% -19.23%
90% offered a salary of more than £19,400 £18,200 £17,000
10% offered a salary of more than £31,000 £26,300 £31,000
UK excluding London average salary £25,000 £24,000 £27,500
% change year-on-year
+4.16% -12.72%
IT Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6950 6476 7701
As % of all permanent IT jobs located in the North West 94.34% 95.35% 96.56%
Number of salaries quoted 5973 5486 6807
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £25,000 £23,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the North West

IT Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer across the North West region.

IT Support Engineer Salary Trend in the North West

IT Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support Engineer across the North West region over the 3 months to 19 December 2014.

IT Support Engineer Salary Histogram in the North West

IT Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Engineer within the North West region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -9 15 £22,500 -4.25% 2
Cheshire -6 5 £19,000 -9.52% 1
IT Support Engineer
England

IT Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 19 December 2014, IT jobs across the North West region that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title.

1 31 (88.57%) Windows
2 22 (62.86%) Microsoft
3 21 (60.00%) Active Directory
4 17 (48.57%) DHCP
4 17 (48.57%) DNS
5 16 (45.71%) TCP/IP
5 16 (45.71%) MS Exchange
5 16 (45.71%) MS Excel
5 16 (45.71%) Windows XP
5 16 (45.71%) Windows 7
6 15 (42.86%) Microsoft Certification
7 14 (40.00%) Windows Server 2012
8 13 (37.14%) Windows Server 2008
8 13 (37.14%) MCSE
9 12 (34.29%) MCSA
9 12 (34.29%) Exchange Server 2007
9 12 (34.29%) Hyper-V
10 11 (31.43%) LAN
10 11 (31.43%) WAN
10 11 (31.43%) MS Office
11 10 (28.57%) VPN
12 9 (25.71%) MCP
12 9 (25.71%) VMware
12 9 (25.71%) Windows Server 2003
12 9 (25.71%) Windows 8
13 8 (22.86%) Linux
13 8 (22.86%) Citrix
13 8 (22.86%) Exchange Server 2010
14 7 (20.00%) SQL Server
15 6 (17.14%) UNIX

IT Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 19 December 2014, IT jobs across the North West region that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (45.71%) MS Exchange
2 12 (34.29%) Exchange Server 2007
3 8 (22.86%) Exchange Server 2010
4 6 (17.14%) Exchange Server 2003
5 5 (14.29%) Exchange Server 2013
6 3 (8.57%) SharePoint
6 3 (8.57%) Lync
7 2 (5.71%) Confluence
8 1 (2.86%) IIS
Applications
1 16 (45.71%) MS Excel
2 11 (31.43%) MS Office
Cloud Services
1 2 (5.71%) Route 53
1 2 (5.71%) Amazon ELB
Communications & Networking
1 17 (48.57%) DHCP
1 17 (48.57%) DNS
2 16 (45.71%) TCP/IP
3 11 (31.43%) LAN
3 11 (31.43%) WAN
4 10 (28.57%) VPN
5 4 (11.43%) WLAN
6 2 (5.71%) VoIP
6 2 (5.71%) SAN
6 2 (5.71%) Firewall
6 2 (5.71%) Wi-Fi
6 2 (5.71%) NAS
6 2 (5.71%) Asterisk PBX
7 1 (2.86%) Telnet
Database & Business Intelligence
1 7 (20.00%) SQL Server
2 4 (11.43%) SQL Server 2005
2 4 (11.43%) SQL Server 2008
Development Applications
1 2 (5.71%) JIRA
General
1 3 (8.57%) Pharmaceutical
1 3 (8.57%) Finance
1 3 (8.57%) Banking
1 3 (8.57%) Retail
Miscellaneous
1 3 (8.57%) Client/Server
1 3 (8.57%) EPoS
1 3 (8.57%) Thin Client
1 3 (8.57%) Fat Client
2 2 (5.71%) User Experience
3 1 (2.86%) Mobile Computing
3 1 (2.86%) Blackberry
3 1 (2.86%) Computer Science
Operating Systems
1 31 (88.57%) Windows
2 16 (45.71%) Windows XP
2 16 (45.71%) Windows 7
3 14 (40.00%) Windows Server 2012
4 13 (37.14%) Windows Server 2008
5 9 (25.71%) Windows 8
5 9 (25.71%) Windows Server 2003
6 8 (22.86%) Linux
7 6 (17.14%) UNIX
8 2 (5.71%) CentOS
Processes & Methodologies
1 6 (17.14%) ITIL
2 4 (11.43%) ERP
3 2 (5.71%) Business Analysis
4 1 (2.86%) Time Management
Programming Languages
1 4 (11.43%) SQL
2 3 (8.57%) PowerShell
Qualifications
1 15 (42.86%) Microsoft Certification
2 13 (37.14%) MCSE
3 12 (34.29%) MCSA
4 9 (25.71%) MCP
5 6 (17.14%) MCTS
5 6 (17.14%) MCITP
6 4 (11.43%) Degree
7 3 (8.57%) ITIL Foundation Certificate
7 3 (8.57%) HND
8 2 (5.71%) A+ Certification
8 2 (5.71%) CCNA
8 2 (5.71%) Cisco Certification
Quality Assurance & Compliance
1 1 (2.86%) SLA
1 1 (2.86%) Sarbanes-Oxley
System Software
1 21 (60.00%) Active Directory
2 12 (34.29%) Hyper-V
3 4 (11.43%) VMware Infrastructure
Systems Management
1 3 (8.57%) SCCM
Vendors
1 22 (62.86%) Microsoft
2 9 (25.71%) VMware
3 8 (22.86%) Citrix
4 5 (14.29%) Cisco
4 5 (14.29%) EMC
5 2 (5.71%) HP
5 2 (5.71%) Dell
5 2 (5.71%) Atlassian
5 2 (5.71%) Perforce
6 1 (2.86%) ProCurve
6 1 (2.86%) WatchGuard
6 1 (2.86%) Juniper
6 1 (2.86%) Apple
6 1 (2.86%) Symantec
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