The table below looks at the statistics for the IT Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Engineer in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
IT Support Engineer
Rank 212 220 238
Rank change year-on-year
+8 +18
Permanent jobs requiring an IT Support Engineer 39 27 5
As % of all permanent IT jobs located in the North West 0.59% 0.38% 0.068%
As % of the Job Titles category 0.62% 0.40% 0.072%
Number of salaries quoted 28 24 5
Average salary £23,000 £23,500 £26,500
Average salary % change year-on-year
-2.12% -11.32%
90% offered a salary of more than £18,350 £19,000 £21,000
10% offered a salary of more than £27,650 £26,050 £30,000
UK excluding London average salary £24,000 £25,000 £23,500
% change year-on-year
-4.00% +6.38%
IT Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6257 6755 6934
As % of all permanent IT jobs located in the North West 95.29% 94.91% 94.83%
Number of salaries quoted 5100 5470 5930
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the North West

IT Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer across the North West region.

IT Support Engineer Salary Trend in the North West

IT Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support Engineer across the North West region over the 3 months to 28 July 2015.

IT Support Engineer Salary Histogram in the North West

IT Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Engineer within the North West region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +7 17 £24,000 +2.12% 2
Manchester +8 14 £25,000 - 4
Lancashire -8 7 £18,500 -12.94%
Cumbria - 1 £27,000 - 2
IT Support Engineer
England

IT Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 28 July 2015, IT jobs across the North West region that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title.

1 61 (91.04%) Windows
2 47 (70.15%) Active Directory
3 34 (50.75%) Microsoft
4 32 (47.76%) Windows XP
5 31 (46.27%) MS Exchange
6 27 (40.30%) Microsoft Certification
6 27 (40.30%) Windows Server 2012
7 24 (35.82%) Windows Server 2008
7 24 (35.82%) TCP/IP
8 23 (34.33%) Hyper-V
8 23 (34.33%) VMware
9 22 (32.84%) Exchange Server 2010
9 22 (32.84%) MS Excel
9 22 (32.84%) LAN
9 22 (32.84%) WAN
9 22 (32.84%) MS Office
10 21 (31.34%) MCSA
11 19 (28.36%) Windows 8
12 17 (25.37%) Windows 7
12 17 (25.37%) DNS
13 16 (23.88%) VPN
13 16 (23.88%) MCSE
13 16 (23.88%) ITIL
14 15 (22.39%) MCP
14 15 (22.39%) DHCP
14 15 (22.39%) Windows Vista
15 14 (20.90%) Cisco
16 13 (19.40%) Exchange Server 2013
16 13 (19.40%) VMware Infrastructure
17 11 (16.42%) Citrix

IT Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 28 July 2015, IT jobs across the North West region that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (46.27%) MS Exchange
2 22 (32.84%) Exchange Server 2010
3 13 (19.40%) Exchange Server 2013
4 10 (14.93%) Exchange Server 2007
5 9 (13.43%) Exchange Server 2003
6 3 (4.48%) CMS
7 1 (1.49%) SharePoint 2013
7 1 (1.49%) SharePoint 2010
7 1 (1.49%) Lync
7 1 (1.49%) SharePoint
Applications
1 22 (32.84%) MS Excel
1 22 (32.84%) MS Office
Business Applications
1 3 (4.48%) Dynamics CRM
Cloud Services
1 4 (5.97%) Office 365
2 3 (4.48%) Microsoft Azure
Communications & Networking
1 24 (35.82%) TCP/IP
2 22 (32.84%) LAN
2 22 (32.84%) WAN
3 17 (25.37%) DNS
4 16 (23.88%) VPN
5 15 (22.39%) DHCP
6 10 (14.93%) Firewall
7 9 (13.43%) Wireless
8 5 (7.46%) WLAN
9 4 (5.97%) VoIP
9 4 (5.97%) VLAN
10 2 (2.99%) ADSL
10 2 (2.99%) ISDN
10 2 (2.99%) PSTN
10 2 (2.99%) SMTP
10 2 (2.99%) Ethernet
10 2 (2.99%) WEP
10 2 (2.99%) WPA
11 1 (1.49%) Wireshark
11 1 (1.49%) Wi-Fi
Database & Business Intelligence
1 9 (13.43%) SQL Server
2 5 (7.46%) SQL Server 2005
2 5 (7.46%) SQL Server 2008
General
1 7 (10.45%) Pharmaceutical
2 4 (5.97%) Telecoms
3 3 (4.48%) Retail
4 2 (2.99%) Advertising
5 1 (1.49%) Banking
5 1 (1.49%) Finance
Libraries, Frameworks & Software Standards
1 3 (4.48%) COM
Miscellaneous
1 7 (10.45%) Fat Client
1 7 (10.45%) Thin Client
1 7 (10.45%) EPoS
2 2 (2.99%) Analytical Skills
2 2 (2.99%) CCTV
3 1 (1.49%) Mathematics
3 1 (1.49%) iPad
3 1 (1.49%) iPhone
3 1 (1.49%) Blackberry
Operating Systems
1 61 (91.04%) Windows
2 32 (47.76%) Windows XP
3 27 (40.30%) Windows Server 2012
4 24 (35.82%) Windows Server 2008
5 19 (28.36%) Windows 8
6 17 (25.37%) Windows 7
7 15 (22.39%) Windows Vista
8 11 (16.42%) Windows Server 2003
Processes & Methodologies
1 16 (23.88%) ITIL
2 9 (13.43%) ERP
3 6 (8.96%) Software Testing
4 4 (5.97%) Incident Management
5 3 (4.48%) Change Management
5 3 (4.48%) Security Testing
5 3 (4.48%) System Testing
5 3 (4.48%) Information Assurance
5 3 (4.48%) CRM
6 2 (2.99%) Problem Management
6 2 (2.99%) Migration
7 1 (1.49%) Web Design
7 1 (1.49%) Agile Software Development
7 1 (1.49%) Network Design
7 1 (1.49%) Software Licensing
7 1 (1.49%) Software Deployment
7 1 (1.49%) Infrastructure Management
7 1 (1.49%) Change Control
7 1 (1.49%) Time Management
7 1 (1.49%) Service Delivery
Programming Languages
1 7 (10.45%) PowerShell
2 3 (4.48%) SQL
3 1 (1.49%) VB
3 1 (1.49%) C
3 1 (1.49%) C#
3 1 (1.49%) C++
Qualifications
1 27 (40.30%) Microsoft Certification
2 21 (31.34%) MCSA
3 16 (23.88%) MCSE
4 15 (22.39%) MCP
5 8 (11.94%) Degree
5 8 (11.94%) MCITP
6 7 (10.45%) ITIL Foundation Certificate
6 7 (10.45%) HND
6 7 (10.45%) Cisco Certification
6 7 (10.45%) CCNA
7 6 (8.96%) MCTS
8 4 (5.97%) Security Cleared
9 3 (4.48%) ITIL Certification
10 1 (1.49%) MCDST
10 1 (1.49%) CCENT
Quality Assurance & Compliance
1 6 (8.96%) SLA
System Software
1 47 (70.15%) Active Directory
2 23 (34.33%) Hyper-V
3 13 (19.40%) VMware Infrastructure
4 1 (1.49%) Terminal Services
4 1 (1.49%) Firmware
Systems Management
1 4 (5.97%) Backup Exec
Vendors
1 34 (50.75%) Microsoft
2 23 (34.33%) VMware
3 14 (20.90%) Cisco
4 11 (16.42%) Citrix
5 3 (4.48%) HP
5 3 (4.48%) Avaya
5 3 (4.48%) NetApp
5 3 (4.48%) Apple
6 2 (2.99%) Dell
6 2 (2.99%) Symantec
6 2 (2.99%) Draytek
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