The table below looks at the statistics for the IT Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Engineer in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
IT Support Engineer
Rank 222 239 238
Rank change year-on-year
+17 -1
Permanent jobs requiring an IT Support Engineer 38 20 3
As % of all permanent IT jobs located in the North West 0.57% 0.27% 0.044%
As % of the Job Titles category 0.59% 0.28% 0.046%
Number of salaries quoted 29 18 3
Average salary £23,000 £23,500 £27,500
Average salary % change year-on-year
-2.12% -14.54%
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
IT Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6406 7073 6487
As % of all permanent IT jobs located in the North West 95.55% 94.76% 94.36%
Number of salaries quoted 5333 5773 5586
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £55,000 £54,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,500
% change year-on-year
- +1.26%

IT Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the North West

IT Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer across the North West region.

IT Support Engineer Salary Trend in the North West

IT Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support Engineer across the North West region over the 3 months to 3 September 2015.

IT Support Engineer Salary Histogram in the North West

IT Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Engineer within the North West region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +8 17 £23,000 -2.12% 5
Manchester +18 14 £24,000 -6.79% 5
Lancashire +4 4 £18,250 -8.75%
Cumbria - 3 £19,500 -
IT Support Engineer
England

IT Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 3 September 2015, IT jobs across the North West region that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title.

1 62 (89.86%) Windows
2 51 (73.91%) Active Directory
3 38 (55.07%) Microsoft
4 30 (43.48%) Windows XP
5 29 (42.03%) MS Excel
5 29 (42.03%) Microsoft Certification
5 29 (42.03%) Windows Server 2012
6 28 (40.58%) Hyper-V
6 28 (40.58%) MS Exchange
7 27 (39.13%) Windows Server 2008
8 26 (37.68%) TCP/IP
9 25 (36.23%) Windows 7
10 24 (34.78%) Exchange Server 2010
10 24 (34.78%) MCSA
11 22 (31.88%) MS Office
12 21 (30.43%) VMware
13 19 (27.54%) MCSE
13 19 (27.54%) ITIL
13 19 (27.54%) WAN
13 19 (27.54%) DHCP
13 19 (27.54%) LAN
13 19 (27.54%) DNS
14 18 (26.09%) Windows 8
15 17 (24.64%) VPN
15 17 (24.64%) MCP
16 16 (23.19%) Cisco
17 15 (21.74%) Exchange Server 2013
18 13 (18.84%) VMware Infrastructure
18 13 (18.84%) MCITP
19 11 (15.94%) Wireless

IT Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 3 September 2015, IT jobs across the North West region that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (40.58%) MS Exchange
2 24 (34.78%) Exchange Server 2010
3 15 (21.74%) Exchange Server 2013
4 8 (11.59%) Exchange Server 2007
5 7 (10.14%) Exchange Server 2003
6 3 (4.35%) CMS
7 1 (1.45%) WebLogic
7 1 (1.45%) IIS
7 1 (1.45%) SharePoint
7 1 (1.45%) SharePoint 2010
7 1 (1.45%) Lync
7 1 (1.45%) SharePoint 2013
Applications
1 29 (42.03%) MS Excel
2 22 (31.88%) MS Office
Business Applications
1 3 (4.35%) Dynamics CRM
Cloud Services
1 5 (7.25%) Office 365
2 2 (2.90%) Microsoft Azure
Communications & Networking
1 26 (37.68%) TCP/IP
2 19 (27.54%) WAN
2 19 (27.54%) DHCP
2 19 (27.54%) LAN
2 19 (27.54%) DNS
3 17 (24.64%) VPN
4 11 (15.94%) Wireless
5 8 (11.59%) Firewall
6 5 (7.25%) WLAN
7 4 (5.80%) VoIP
7 4 (5.80%) VLAN
8 3 (4.35%) Wi-Fi
9 1 (1.45%) Internet
9 1 (1.45%) MPLS
9 1 (1.45%) Wireshark
9 1 (1.45%) VDSL
9 1 (1.45%) ADSL
Database & Business Intelligence
1 8 (11.59%) SQL Server
2 5 (7.25%) SQL Server 2005
2 5 (7.25%) SQL Server 2008
General
1 7 (10.14%) Pharmaceutical
2 4 (5.80%) Telecoms
3 3 (4.35%) Manufacturing
4 1 (1.45%) Advertising
4 1 (1.45%) Banking
4 1 (1.45%) Finance
Libraries, Frameworks & Software Standards
1 3 (4.35%) COM
Miscellaneous
1 7 (10.14%) EPoS
1 7 (10.14%) Thin Client
1 7 (10.14%) Fat Client
2 4 (5.80%) iPhone
3 3 (4.35%) iPad
3 3 (4.35%) Life Science
4 2 (2.90%) CCTV
4 2 (2.90%) Mobile Computing
5 1 (1.45%) Mathematics
5 1 (1.45%) Wiki
5 1 (1.45%) Blackberry
5 1 (1.45%) Device Driver
Operating Systems
1 62 (89.86%) Windows
2 30 (43.48%) Windows XP
3 29 (42.03%) Windows Server 2012
4 27 (39.13%) Windows Server 2008
5 25 (36.23%) Windows 7
6 18 (26.09%) Windows 8
7 10 (14.49%) Windows Vista
8 8 (11.59%) Windows Server 2003
9 1 (1.45%) Android
9 1 (1.45%) Windows Phone
9 1 (1.45%) UNIX
Processes & Methodologies
1 19 (27.54%) ITIL
2 9 (13.04%) ERP
3 6 (8.70%) Software Testing
4 5 (7.25%) Change Management
5 4 (5.80%) Incident Management
6 3 (4.35%) Security Testing
6 3 (4.35%) System Testing
6 3 (4.35%) Information Assurance
6 3 (4.35%) CRM
6 3 (4.35%) Mentoring
6 3 (4.35%) Network Design
7 2 (2.90%) Service Management
7 2 (2.90%) Problem Management
7 2 (2.90%) Migration
8 1 (1.45%) Web Design
8 1 (1.45%) Agile Software Development
8 1 (1.45%) Change Control
8 1 (1.45%) Software Deployment
8 1 (1.45%) Infrastructure Management
8 1 (1.45%) Service Delivery
Programming Languages
1 8 (11.59%) PowerShell
2 4 (5.80%) SQL
Qualifications
1 29 (42.03%) Microsoft Certification
2 24 (34.78%) MCSA
3 19 (27.54%) MCSE
4 17 (24.64%) MCP
5 13 (18.84%) MCITP
6 10 (14.49%) CCNA
6 10 (14.49%) Cisco Certification
7 9 (13.04%) MCTS
8 7 (10.14%) HND
8 7 (10.14%) Degree
8 7 (10.14%) ITIL Foundation Certificate
9 5 (7.25%) Security Cleared
10 3 (4.35%) ITIL Certification
10 3 (4.35%) MCDST
11 1 (1.45%) CCENT
11 1 (1.45%) SC Cleared
Quality Assurance & Compliance
1 7 (10.14%) SLA
System Software
1 51 (73.91%) Active Directory
2 28 (40.58%) Hyper-V
3 13 (18.84%) VMware Infrastructure
4 1 (1.45%) Firmware
4 1 (1.45%) Terminal Services
Systems Management
1 2 (2.90%) Backup Exec
Vendors
1 38 (55.07%) Microsoft
2 21 (30.43%) VMware
3 16 (23.19%) Cisco
4 10 (14.49%) Citrix
5 5 (7.25%) HP
6 3 (4.35%) Avaya
7 2 (2.90%) Dell
7 2 (2.90%) Fortinet
7 2 (2.90%) SonicWALL
7 2 (2.90%) Draytek
8 1 (1.45%) Veeam
8 1 (1.45%) Oracle
8 1 (1.45%) Apple
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