The table below looks at the statistics for the IT Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Engineer in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
IT Support Engineer
Rank 206 212 215
Rank change year-on-year
+6 +3
Permanent jobs requiring an IT Support Engineer 38 38 28
As % of all permanent IT jobs located in the North West 0.67% 0.55% 0.43%
As % of the Job Titles category 0.70% 0.57% 0.44%
Number of salaries quoted 38 34 27
Average salary £22,000 £25,500 £21,500
Average salary % change year-on-year
-13.72% +18.60%
90% offered a salary of more than £19,450 £19,000 £17,000
10% offered a salary of more than £32,500 £32,500 £27,500
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
IT Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5465 6672 6306
As % of all permanent IT jobs located in the North West 95.93% 96.56% 96.30%
Number of salaries quoted 4584 5653 5289
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,500 £23,500 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the North West

IT Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer across the North West region.

IT Support Engineer Salary Trend in the North West

IT Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support Engineer across the North West region over the 3 months to 5 February 2016.

IT Support Engineer Salary Histogram in the North West

IT Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Engineer within the North West region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +28 18 £22,000 +15.78% 1
Manchester +1 13 £23,500 -11.32% 8
Lancashire +23 5 £22,000 -12.00%
Cumbria - 1 £22,500 -
IT Support Engineer
England

IT Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 5 February 2016, IT jobs across the North West region that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title.

1 60 (83.33%) Windows
2 47 (65.28%) Active Directory
3 44 (61.11%) Microsoft
4 38 (52.78%) MS Exchange
4 38 (52.78%) Windows Server 2008
4 38 (52.78%) Windows Server
5 36 (50.00%) Windows 7
5 36 (50.00%) MS Excel
6 34 (47.22%) MS Office
6 34 (47.22%) Exchange Server 2010
7 32 (44.44%) TCP/IP
7 32 (44.44%) VMware
8 31 (43.06%) Microsoft Certification
9 29 (40.28%) MCP
9 29 (40.28%) Windows Server 2012
9 29 (40.28%) Exchange Server 2013
10 28 (38.89%) DNS
10 28 (38.89%) MCITP
11 27 (37.50%) Cisco
11 27 (37.50%) DHCP
12 26 (36.11%) VPN
12 26 (36.11%) VMware Infrastructure
13 25 (34.72%) MCTS
13 25 (34.72%) Windows XP
13 25 (34.72%) CCNA
13 25 (34.72%) Cisco Certification
13 25 (34.72%) Hyper-V
14 24 (33.33%) MCSA
15 22 (30.56%) MCSE
16 10 (13.89%) ITIL

IT Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 5 February 2016, IT jobs across the North West region that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (52.78%) MS Exchange
2 34 (47.22%) Exchange Server 2010
3 29 (40.28%) Exchange Server 2013
4 7 (9.72%) Exchange Server 2007
5 4 (5.56%) IIS
5 4 (5.56%) SharePoint
6 3 (4.17%) SharePoint 2010
7 2 (2.78%) Lync
8 1 (1.39%) Apache
8 1 (1.39%) Confluence
8 1 (1.39%) nginx
8 1 (1.39%) SharePoint 2013
8 1 (1.39%) WebLogic
Applications
1 36 (50.00%) MS Excel
2 34 (47.22%) MS Office
3 2 (2.78%) AutoCAD
4 1 (1.39%) Spreadsheet
Cloud Services
1 3 (4.17%) Amazon AWS
2 2 (2.78%) Microsoft Azure
3 1 (1.39%) GitHub
3 1 (1.39%) Office 365
3 1 (1.39%) Trello
Communications & Networking
1 32 (44.44%) TCP/IP
2 28 (38.89%) DNS
3 27 (37.50%) DHCP
4 26 (36.11%) VPN
5 6 (8.33%) Firewall
6 3 (4.17%) Cisco Nexus
6 3 (4.17%) LAN
6 3 (4.17%) SAN
6 3 (4.17%) SMTP
7 2 (2.78%) Internet
7 2 (2.78%) VoIP
7 2 (2.78%) WAN
7 2 (2.78%) Wireless
8 1 (1.39%) Intranet
8 1 (1.39%) Remote Desktop
8 1 (1.39%) SNMP
8 1 (1.39%) VLAN
8 1 (1.39%) Wi-Fi
Database & Business Intelligence
1 5 (6.94%) SQL Server
2 4 (5.56%) SQL Server 2008
3 3 (4.17%) SQL Server 2012
4 1 (1.39%) MySQL
4 1 (1.39%) PostgreSQL
Development Applications
1 2 (2.78%) VSS/SourceSafe
2 1 (1.39%) Apache Continuum
2 1 (1.39%) Jenkins
2 1 (1.39%) JIRA
2 1 (1.39%) Maven
2 1 (1.39%) Subversion
General
1 1 (1.39%) Back Office
1 1 (1.39%) Finance
1 1 (1.39%) Legal
1 1 (1.39%) Manufacturing
1 1 (1.39%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (1.39%) AngularJS
1 1 (1.39%) Web Services
Miscellaneous
1 4 (5.56%) Fat Client
1 4 (5.56%) Thin Client
2 3 (4.17%) FlexPod
3 1 (1.39%) Analytical Skills
3 1 (1.39%) Blackberry
3 1 (1.39%) CCTV
3 1 (1.39%) Computer Science
3 1 (1.39%) Data Centre
3 1 (1.39%) Driving Licence
3 1 (1.39%) HP Storage
3 1 (1.39%) iPad
3 1 (1.39%) iPhone
3 1 (1.39%) Life Science
3 1 (1.39%) Mobile Computing
Operating Systems
1 60 (83.33%) Windows
2 38 (52.78%) Windows Server
2 38 (52.78%) Windows Server 2008
3 36 (50.00%) Windows 7
4 29 (40.28%) Windows Server 2012
5 25 (34.72%) Windows XP
6 8 (11.11%) Windows 8
7 6 (8.33%) Windows Server 2003
8 3 (4.17%) Data ONTAP
9 2 (2.78%) Apple iOS
9 2 (2.78%) Unix
10 1 (1.39%) Android
10 1 (1.39%) Mac OS X
10 1 (1.39%) Windows 10
10 1 (1.39%) Windows Mobile
Processes & Methodologies
1 10 (13.89%) ITIL
2 5 (6.94%) Mentoring
3 4 (5.56%) Change Management
4 3 (4.17%) Coaching
4 3 (4.17%) ITIL V2
4 3 (4.17%) PRINCE2
5 2 (2.78%) Continuous Improvement
5 2 (2.78%) Disaster Recovery
5 2 (2.78%) Incident Management
5 2 (2.78%) Information Assurance
5 2 (2.78%) Security Testing
5 2 (2.78%) Service Delivery
5 2 (2.78%) Software Testing
6 1 (1.39%) Continuous Integration
6 1 (1.39%) Knowledge Management
6 1 (1.39%) Network Design
6 1 (1.39%) Problem Management
6 1 (1.39%) Service Management
6 1 (1.39%) Software Engineering
6 1 (1.39%) Strategic Planning
Programming Languages
1 7 (9.72%) SQL
2 1 (1.39%) Java
2 1 (1.39%) PowerShell
2 1 (1.39%) VB
Qualifications
1 31 (43.06%) Microsoft Certification
2 29 (40.28%) MCP
3 28 (38.89%) MCITP
4 25 (34.72%) CCNA
4 25 (34.72%) Cisco Certification
4 25 (34.72%) MCTS
5 24 (33.33%) MCSA
6 22 (30.56%) MCSE
7 4 (5.56%) MCDST
8 3 (4.17%) NCDA
8 3 (4.17%) VMware Certified Professional (VCP)
9 2 (2.78%) ITIL Certification
10 1 (1.39%) A+ Certification
10 1 (1.39%) Degree
10 1 (1.39%) SC Cleared
10 1 (1.39%) Security Cleared
Quality Assurance & Compliance
1 4 (5.56%) SLA
2 1 (1.39%) QA
2 1 (1.39%) SNOMED CT
System Software
1 47 (65.28%) Active Directory
2 26 (36.11%) VMware Infrastructure
3 25 (34.72%) Hyper-V
4 3 (4.17%) vSphere
Systems Management
1 6 (8.33%) SCCM
2 4 (5.56%) SCOM
3 3 (4.17%) McAfee ePO
3 3 (4.17%) SCOrch
4 1 (1.39%) Ansible
4 1 (1.39%) Backup Exec
4 1 (1.39%) HP SIM
4 1 (1.39%) Norton AntiVirus
4 1 (1.39%) WhatsUp Gold
4 1 (1.39%) WSUS
Vendors
1 44 (61.11%) Microsoft
2 32 (44.44%) VMware
3 27 (37.50%) Cisco
4 10 (13.89%) Citrix
5 4 (5.56%) Intel
6 3 (4.17%) HP
6 3 (4.17%) McAfee
6 3 (4.17%) NetApp
7 2 (2.78%) Apple
7 2 (2.78%) Dell
8 1 (1.39%) Atlassian
8 1 (1.39%) Draytek
8 1 (1.39%) Fortinet
8 1 (1.39%) Google
8 1 (1.39%) Oracle
8 1 (1.39%) SonicWALL
8 1 (1.39%) Sophos
8 1 (1.39%) Symantec
8 1 (1.39%) Veeam
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