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This section looks at the demand for the Senior Support Analyst role in IT jobs within the North West region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Senior Support Analyst
Location
3 months to 25 Jul 2008Same period last year
Rank253289
Rank change on same period last yearUp+36
Matching permanent IT job ads202
As % of all UK permanent IT job ads sampled0.011 %0.001 %
As % of the category below0.179 %0.016 %
Salaries quoted152
Average minimum salary£25,867£22,500
Average salary£28,667£23,750
% change on same period last year+20.70 %
Average maximum salary£31,467£25,000
UK excluding London average salary£32,388£33,997
% change on same period last year-4.73 %
North West IT Job Market, Job TitlesJob Titles
North West
Matching permanent IT job ads1114812772
As % of all UK permanent IT job ads sampled5.885 %5.230 %
Salaries quoted940710740
Average minimum salary£32,555£34,146
Average salary£36,431£37,829
% change on same period last year-3.69 %
Average maximum salary£40,307£41,512
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
Senior Support Analyst EnglandSenior Support Analyst
England

Senior Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Senior Support Analyst across the North West region as a proportion of the total demand within the Job Titles category.

North West Senior Support Analyst Demand Trend

Senior Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst across the North West region.

North West Senior Support Analyst Salary Trend

Senior Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Senior Support Analyst across the North West region over the 3 months to 25 July 2008.

North West Senior Support Analyst Salary Histogram

Senior Support Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the North West region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
ManchesterUp+4211£29,656+44.66 %
CheshireDown-14£26,500-1.85 %
LancashireNew entry-3£29,667-
Senior Support Analyst EnglandSenior Support Analyst
England

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the North West region that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

136 (54.55 %)Windows
229 (43.94 %)TCP/IP
328 (42.42 %)Microsoft
426 (39.39 %)SQL
521 (31.82 %)Windows Server 2003
619 (28.79 %)Microsoft Certification
718 (27.27 %)Oracle
815 (22.73 %)Active Directory
914 (21.21 %)Cisco
1013 (19.70 %)MS Office
1013 (19.70 %)MCP
1112 (18.18 %)Exchange Server 2003
1211 (16.67 %)VERITAS
1310 (15.15 %)SMS
1310 (15.15 %)Information Management
1310 (15.15 %)Firewall
1310 (15.15 %)Exchange Server 2000
149 (13.64 %)Finance
158 (12.12 %)Law
158 (12.12 %)Backup Exec
158 (12.12 %)Oracle EBS
158 (12.12 %)SharePoint
158 (12.12 %)Sophos
158 (12.12 %)Project Management
167 (10.61 %)Remedy
167 (10.61 %)Internet
167 (10.61 %)MS Exchange
167 (10.61 %)SLA
167 (10.61 %)ITIL
167 (10.61 %)WatchGuard

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the North West region that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

North West IT Job Market, Application DevelopmentApplication Development
11 (1.515 %)WebSphere
North West IT Job Market, Application PlatformsApplication Platforms
112 (18.18 %)Exchange Server 2003
210 (15.15 %)Exchange Server 2000
38 (12.12 %)SharePoint
47 (10.61 %)MS Exchange
55 (7.576 %)IIS
64 (6.061 %)Oracle Application Server
73 (4.545 %)Lotus Notes
81 (1.515 %)GroupWise
81 (1.515 %)Oracle Workflow
81 (1.515 %)Exchange Server 2007
North West IT Job Market, ApplicationsApplications
113 (19.70 %)MS Office
25 (7.576 %)MS Excel
North West IT Job Market, Business ApplicationsBusiness Applications
18 (12.12 %)Oracle EBS
23 (4.545 %)Oracle Financials
23 (4.545 %)Oracle Payroll
23 (4.545 %)Oracle iRecruitment
32 (3.030 %)Oracle Applications
41 (1.515 %)Oracle HRMS
North West IT Job Market, Communications & NetworkingCommunications & Networking
129 (43.94 %)TCP/IP
210 (15.15 %)SMS
210 (15.15 %)Firewall
37 (10.61 %)Internet
43 (4.545 %)3G
52 (3.030 %)Nortel Meridian
52 (3.030 %)WAN
52 (3.030 %)LAN
52 (3.030 %)DNS
61 (1.515 %)SAN
61 (1.515 %)VPN
61 (1.515 %)ADSL
61 (1.515 %)MPLS
61 (1.515 %)IP Telephony
North West IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
16 (9.091 %)SQL Server
25 (7.576 %)Oracle Reports
25 (7.576 %)Oracle 9i
25 (7.576 %)Oracle Discoverer
25 (7.576 %)Oracle 10g
33 (4.545 %)MS Access
41 (1.515 %)SQL Server 2005
North West IT Job Market, GeneralGeneral
19 (13.64 %)Finance
28 (12.12 %)Law
32 (3.030 %)Games
41 (1.515 %)Retail
41 (1.515 %)Pensions
41 (1.515 %)Legal
North West IT Job Market, MiscellaneousMiscellaneous
15 (7.576 %)Client/Server
15 (7.576 %)Clustering
23 (4.545 %)Management Information System
32 (3.030 %)EPoS
41 (1.515 %)Thin Client
41 (1.515 %)Blackberry
41 (1.515 %)AS400
41 (1.515 %)Replication
41 (1.515 %)Fat Client
North West IT Job Market, Operating SystemsOperating Systems
136 (54.55 %)Windows
221 (31.82 %)Windows Server 2003
36 (9.091 %)Windows XP
42 (3.030 %)Windows 2000
51 (1.515 %)OS/400
51 (1.515 %)NetWare
51 (1.515 %)MVS
North West IT Job Market, Processes & MethodologiesProcesses & Methodologies
110 (15.15 %)Information Management
28 (12.12 %)Project Management
37 (10.61 %)ITIL
45 (7.576 %)Change Management
45 (7.576 %)Regression Testing
53 (4.545 %)CRM
53 (4.545 %)EAM
62 (3.030 %)Service Delivery
62 (3.030 %)Workflow
62 (3.030 %)Problem Management
71 (1.515 %)Release Management
71 (1.515 %)Fault Management
71 (1.515 %)Time Management
71 (1.515 %)Performance Management
71 (1.515 %)Resource Management
71 (1.515 %)Data Security
71 (1.515 %)Configuration Management
North West IT Job Market, Programming LanguagesProgramming Languages
126 (39.39 %)SQL
26 (9.091 %)VBA
North West IT Job Market, QualificationsQualifications
119 (28.79 %)Microsoft Certification
213 (19.70 %)MCP
36 (9.091 %)ITIL Certification
45 (7.576 %)MCSE
52 (3.030 %)MCSA
61 (1.515 %)Degree
North West IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
17 (10.61 %)SLA
North West IT Job Market, System SoftwareSystem Software
115 (22.73 %)Active Directory
28 (12.12 %)Backup Exec
33 (4.545 %)ISA Server
North West IT Job Market, Systems ManagementSystems Management
13 (4.545 %)BMC Marimba
21 (1.515 %)Norton AntiVirus
North West IT Job Market, VendorsVendors
128 (42.42 %)Microsoft
218 (27.27 %)Oracle
314 (21.21 %)Cisco
411 (16.67 %)VERITAS
58 (12.12 %)Sophos
67 (10.61 %)Remedy
67 (10.61 %)WatchGuard
75 (7.576 %)HP
84 (6.061 %)Citrix
93 (4.545 %)Lotus
93 (4.545 %)Compaq
93 (4.545 %)Dell
93 (4.545 %)Adobe
102 (3.030 %)Sun
102 (3.030 %)Nortel
102 (3.030 %)BMC
111 (1.515 %)Novell
111 (1.515 %)Symantec
111 (1.515 %)McAfee Security
111 (1.515 %)VMware
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