The table below looks at the statistics for the Services Delivery Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Services Delivery Manager in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Delivery Manager
Rank 229 219 227
Rank change year-on-year
-10 +8
Permanent jobs requiring a Services Delivery Manager 23 19 22
As % of all permanent IT jobs located in the North West 0.31% 0.28% 0.30%
As % of the Job Titles category 0.33% 0.29% 0.31%
Number of salaries quoted 18 17 20
Average salary £53,750 £50,000 £45,000
Average salary % change year-on-year
+7.50% +11.11%
90% offered a salary of more than £40,000 £40,000 £37,500
10% offered a salary of more than £57,250 £59,000 £64,000
UK excluding London average salary £50,000 £50,000 £47,500
% change year-on-year
- +5.26%
Services Delivery Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
7046 6451 7066
As % of all permanent IT jobs located in the North West 94.72% 94.18% 96.42%
Number of salaries quoted 5724 5545 6120
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,000 £24,000
10% offered a salary of more than £55,000 £55,000 £54,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Services Delivery Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Services Delivery Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the North West

Services Delivery Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager across the North West region.

Services Delivery Manager Salary Trend in the North West

Services Delivery Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Services Delivery Manager across the North West region over the 3 months to 29 August 2014.

Services Delivery Manager Salary Histogram in the North West

Services Delivery Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Services Delivery Manager within the North West region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -16 9 £55,000 +10.00% 1
Cheshire -4 7 £40,000 -14.89% 1
Cumbria - 3 £47,500 -
Lancashire - 1 £50,000 -
Services Delivery Manager
England

Services Delivery Manager
Top 30 Related IT Skills in the North West

For the 6 months to 29 August 2014, IT jobs across the North West region that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title.

1 50 (100.00%) Service Delivery
2 35 (70.00%) ITIL
3 20 (40.00%) SLA
4 15 (30.00%) Incident Management
5 14 (28.00%) ITIL Certification
6 13 (26.00%) Oracle
7 12 (24.00%) Microsoft
7 12 (24.00%) Change Management
7 12 (24.00%) Problem Management
8 10 (20.00%) Finance
8 10 (20.00%) SharePoint
8 10 (20.00%) ERP
9 9 (18.00%) MS Excel
9 9 (18.00%) Project Management
9 9 (18.00%) Release Management
10 8 (16.00%) Hitachi
11 7 (14.00%) Service Management
12 6 (12.00%) Stakeholder Management
13 4 (8.00%) Retail
13 4 (8.00%) CRM
13 4 (8.00%) MS Office
13 4 (8.00%) Performance Management
14 3 (6.00%) Degree
14 3 (6.00%) PRINCE2
14 3 (6.00%) Data Warehouse
14 3 (6.00%) Logistics
14 3 (6.00%) Agile Software Development
14 3 (6.00%) Telecoms
15 2 (4.00%) LiveLink
15 2 (4.00%) VMware

Services Delivery Manager
Top Related IT Skills in the North West by Category

For the 6 months to 29 August 2014, IT jobs across the North West region that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (20.00%) SharePoint
2 2 (4.00%) MS Exchange
2 2 (4.00%) LiveLink
3 1 (2.00%) Exchange Server 2003
3 1 (2.00%) Exchange Server 2007
Applications
1 9 (18.00%) MS Excel
2 4 (8.00%) MS Office
Business Applications
1 2 (4.00%) SAP Business One
Communications & Networking
1 1 (2.00%) SAN
Database & Business Intelligence
1 3 (6.00%) Data Warehouse
2 2 (4.00%) SQL Server
2 2 (4.00%) Oracle Database
3 1 (2.00%) Hadoop
General
1 10 (20.00%) Finance
2 4 (8.00%) Retail
3 3 (6.00%) Telecoms
4 2 (4.00%) Banking
5 1 (2.00%) Financial Institution
5 1 (2.00%) Automotive
5 1 (2.00%) Legal
5 1 (2.00%) Manufacturing
Miscellaneous
1 2 (4.00%) Statistics
2 1 (2.00%) Computer Science
2 1 (2.00%) Management Information System
2 1 (2.00%) CLARiiON
Operating Systems
1 2 (4.00%) Linux
1 2 (4.00%) Windows Server 2003
1 2 (4.00%) Windows
2 1 (2.00%) Solaris
2 1 (2.00%) UNIX
2 1 (2.00%) Windows Server 2008
2 1 (2.00%) Windows 2000 Server
2 1 (2.00%) Windows Server 2012
Processes & Methodologies
1 50 (100.00%) Service Delivery
2 35 (70.00%) ITIL
3 15 (30.00%) Incident Management
4 12 (24.00%) Problem Management
4 12 (24.00%) Change Management
5 10 (20.00%) ERP
6 9 (18.00%) Project Management
6 9 (18.00%) Release Management
7 7 (14.00%) Service Management
8 6 (12.00%) Stakeholder Management
9 4 (8.00%) Performance Management
9 4 (8.00%) CRM
10 3 (6.00%) Logistics
10 3 (6.00%) PRINCE2
10 3 (6.00%) Agile Software Development
11 2 (4.00%) Supplier Management
11 2 (4.00%) Resource Management
11 2 (4.00%) Stakeholder Engagement
11 2 (4.00%) Continuous Improvement
11 2 (4.00%) Root Cause Analysis
Programming Languages
1 2 (4.00%) SQL
2 1 (2.00%) Tcl
Qualifications
1 14 (28.00%) ITIL Certification
2 3 (6.00%) Degree
3 2 (4.00%) SC Cleared
3 2 (4.00%) Security Cleared
4 1 (2.00%) ITIL Foundation Certificate
4 1 (2.00%) MCSE
4 1 (2.00%) Microsoft Certification
Quality Assurance & Compliance
1 20 (40.00%) SLA
System Software
1 1 (2.00%) MetaFrame
1 1 (2.00%) vSphere
Vendors
1 13 (26.00%) Oracle
2 12 (24.00%) Microsoft
3 8 (16.00%) Hitachi
4 2 (4.00%) Sage
4 2 (4.00%) SAP
4 2 (4.00%) VMware
4 2 (4.00%) Citrix
5 1 (2.00%) Teradata
5 1 (2.00%) Brocade
5 1 (2.00%) Salesforce.com
5 1 (2.00%) Sun
5 1 (2.00%) HP
5 1 (2.00%) EMC