The table below looks at the statistics for the Support Specialist role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 20 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Apr 2015
Same period 2014 Same period 2013
Support Specialist
Rank 223 240 228
Rank change year-on-year
+17 -12
Permanent jobs requiring a Support Specialist 22 14 32
As % of all permanent IT jobs located in the North West 0.33% 0.20% 0.43%
As % of the Job Titles category 0.35% 0.21% 0.46%
Number of salaries quoted 20 13 21
Average salary £32,375 £42,500 £37,000
Average salary % change year-on-year
-23.82% +14.86%
90% offered a salary of more than £22,500 £17,900 £32,500
10% offered a salary of more than £34,650 £50,000 £40,000
UK excluding London average salary £33,000 £40,000 £37,500
% change year-on-year
-17.50% +6.66%
Support Specialist
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6263 6823 7024
As % of all permanent IT jobs located in the North West 95.23% 95.32% 95.27%
Number of salaries quoted 5005 5528 5896
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,500 £25,000 £24,000
10% offered a salary of more than £55,000 £51,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Specialist
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Specialist in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the North West

Support Specialist
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist across the North West region.

Support Specialist Salary Trend in the North West

Support Specialist
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Specialist across the North West region over the 3 months to 20 April 2015.

Support Specialist Salary Histogram in the North West

Support Specialist
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the North West region over the 3 months to 20 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +16 15 £33,000 -34.00% 4
Merseyside +14 2 £50,000 +194.11% 3
Cheshire -1 2 £30,000 -29.41% 2
Cumbria - 2 £30,157 -
Support Specialist
England

Support Specialist
Top 30 Related IT Skills in the North West

For the 6 months to 20 April 2015, IT jobs across the North West region that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 23 (58.97%) VMware
2 21 (53.85%) Oracle
3 20 (51.28%) Microsoft
4 16 (41.03%) Windows
5 14 (35.90%) Change Management
6 13 (33.33%) VMware Infrastructure
7 12 (30.77%) HP
8 11 (28.21%) Cisco
9 10 (25.64%) NetApp
9 10 (25.64%) ITIL
9 10 (25.64%) MS Office
10 9 (23.08%) Java
10 9 (23.08%) SAN
10 9 (23.08%) MS Excel
11 8 (20.51%) ITIL Certification
12 6 (15.38%) Performance Tuning
12 6 (15.38%) Analytical Skills
12 6 (15.38%) Middleware
12 6 (15.38%) Web Services
12 6 (15.38%) Finance
12 6 (15.38%) SC Cleared
12 6 (15.38%) Security Cleared
13 5 (12.82%) SQL
14 4 (10.26%) SAP
14 4 (10.26%) ERP
14 4 (10.26%) JD Edwards
14 4 (10.26%) TCP/IP
14 4 (10.26%) Degree
15 3 (7.69%) Problem Management
15 3 (7.69%) Dynamics NAV

Support Specialist
Top Related IT Skills in the North West by Category

For the 6 months to 20 April 2015, IT jobs across the North West region that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.56%) WebLogic
1 1 (2.56%) IIS
1 1 (2.56%) Tomcat
1 1 (2.56%) MS Exchange
1 1 (2.56%) WebSphere
1 1 (2.56%) Oracle Service Bus
1 1 (2.56%) Exchange Server 2010
Applications
1 10 (25.64%) MS Office
2 9 (23.08%) MS Excel
3 1 (2.56%) MS Visio
Business Applications
1 3 (7.69%) Dynamics NAV
2 1 (2.56%) Oracle EBS R12
2 1 (2.56%) Oracle BPM
2 1 (2.56%) Oracle 11i
2 1 (2.56%) Agresso
2 1 (2.56%) Oracle EBS
2 1 (2.56%) Oracle Applications
Communications & Networking
1 9 (23.08%) SAN
2 4 (10.26%) TCP/IP
3 3 (7.69%) Firewall
4 1 (2.56%) SSH
4 1 (2.56%) Wireshark
4 1 (2.56%) Network Security
4 1 (2.56%) VPN
4 1 (2.56%) SSL
4 1 (2.56%) Internet
4 1 (2.56%) Telnet
Database & Business Intelligence
1 2 (5.13%) SQL Server
2 1 (2.56%) Oracle Reports
2 1 (2.56%) MS Access
2 1 (2.56%) SQL Server 2000
2 1 (2.56%) MySQL
Development Applications
1 1 (2.56%) Oracle Forms
1 1 (2.56%) WinDbg
General
1 6 (15.38%) Finance
2 1 (2.56%) Banking
2 1 (2.56%) Retail
2 1 (2.56%) Marketing
Libraries, Frameworks & Software Standards
1 6 (15.38%) Web Services
1 6 (15.38%) Middleware
2 2 (5.13%) .NET
3 1 (2.56%) J2EE
3 1 (2.56%) OLE DB
3 1 (2.56%) .NET Framework
3 1 (2.56%) Java SE
3 1 (2.56%) ODBC
3 1 (2.56%) WSDL
3 1 (2.56%) WebSphere MQ
Miscellaneous
1 6 (15.38%) Analytical Skills
2 2 (5.13%) NHS
2 2 (5.13%) Mainframe
3 1 (2.56%) Derivative
3 1 (2.56%) Computer Science
3 1 (2.56%) Open Source
3 1 (2.56%) Enterprise Software
Operating Systems
1 16 (41.03%) Windows
2 3 (7.69%) UNIX
3 2 (5.13%) Solaris
4 1 (2.56%) Linux
4 1 (2.56%) Windows Server 2003
4 1 (2.56%) SUSE
4 1 (2.56%) Windows Server 2008
4 1 (2.56%) Red Hat Enterprise Linux
4 1 (2.56%) Windows Server 2012
4 1 (2.56%) AIX
4 1 (2.56%) HPUX
Processes & Methodologies
1 14 (35.90%) Change Management
2 10 (25.64%) ITIL
3 6 (15.38%) Performance Tuning
4 4 (10.26%) ERP
5 3 (7.69%) Problem Management
6 1 (2.56%) Root Cause Analysis
6 1 (2.56%) Software Deployment
6 1 (2.56%) Incident Management
6 1 (2.56%) Business Development
6 1 (2.56%) Project Management
6 1 (2.56%) Service Management
6 1 (2.56%) Service Delivery
Programming Languages
1 9 (23.08%) Java
2 5 (12.82%) SQL
3 1 (2.56%) VBScript
3 1 (2.56%) Python
3 1 (2.56%) AWK
3 1 (2.56%) sed
3 1 (2.56%) JavaScript
3 1 (2.56%) Perl
3 1 (2.56%) C#
3 1 (2.56%) COBOL
Qualifications
1 8 (20.51%) ITIL Certification
2 6 (15.38%) SC Cleared
2 6 (15.38%) Security Cleared
3 4 (10.26%) Degree
4 2 (5.13%) MCSE
4 2 (5.13%) CCNA
4 2 (5.13%) Cisco Certification
4 2 (5.13%) Microsoft Certification
5 1 (2.56%) NCDA
5 1 (2.56%) MCP
System Software
1 13 (33.33%) VMware Infrastructure
2 3 (7.69%) XenApp
3 1 (2.56%) XenDesktop
3 1 (2.56%) vSphere
3 1 (2.56%) VMware Server
Vendors
1 23 (58.97%) VMware
2 21 (53.85%) Oracle
3 20 (51.28%) Microsoft
4 12 (30.77%) HP
5 11 (28.21%) Cisco
6 10 (25.64%) NetApp
7 4 (10.26%) JD Edwards
7 4 (10.26%) SAP
8 3 (7.69%) Citrix
8 3 (7.69%) Sage
9 2 (5.13%) EMC
9 2 (5.13%) IBM
10 1 (2.56%) Unisys
10 1 (2.56%) Juniper
10 1 (2.56%) CA
10 1 (2.56%) Alias
10 1 (2.56%) Red Hat
10 1 (2.56%) Leostream
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