The table below looks at the statistics for the Support Specialist role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Specialist
Rank 236 242 203
Rank change year-on-year
+6 -39
Permanent jobs requiring a Support Specialist 17 7 38
As % of all permanent IT jobs located in the North West 0.26% 0.098% 0.52%
As % of the Job Titles category 0.27% 0.10% 0.55%
Number of salaries quoted 7 6 30
Average salary £33,000 £40,250 £35,250
Average salary % change year-on-year
-18.01% +14.18%
90% offered a salary of more than £24,600 £26,750 £31,100
10% offered a salary of more than £34,800 £45,000 £50,500
UK excluding London average salary £37,500 £35,000 £37,500
% change year-on-year
+7.14% -6.66%
Support Specialist
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6214 6785 6878
As % of all permanent IT jobs located in the North West 95.31% 94.86% 94.88%
Number of salaries quoted 5075 5508 5887
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Specialist
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Specialist in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the North West

Support Specialist
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist across the North West region.

Support Specialist Salary Trend in the North West

Support Specialist
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Specialist across the North West region over the 3 months to 31 July 2015.

Support Specialist Salary Histogram in the North West

Support Specialist
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the North West region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +17 14 £33,000 -26.66%
Merseyside +18 3 - -
Support Specialist
England

Support Specialist
Top 30 Related IT Skills in the North West

For the 6 months to 31 July 2015, IT jobs across the North West region that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 19 (50.00%) Microsoft
2 17 (44.74%) Oracle
3 16 (42.11%) Windows
4 13 (34.21%) VMware
5 12 (31.58%) ITIL
6 10 (26.32%) MS Office
6 10 (26.32%) VMware Infrastructure
7 9 (23.68%) Windows 7
7 9 (23.68%) Windows 8
7 9 (23.68%) Change Management
7 9 (23.68%) MS Excel
7 9 (23.68%) Cisco
7 9 (23.68%) IBM
7 9 (23.68%) Data Centre
8 8 (21.05%) ITIL Certification
8 8 (21.05%) NetApp
8 8 (21.05%) Solaris
8 8 (21.05%) UNIX
9 7 (18.42%) SQL
10 6 (15.79%) Banking
10 6 (15.79%) Retail
10 6 (15.79%) Finance
11 5 (13.16%) Network+ Certification
11 5 (13.16%) Samba
11 5 (13.16%) Process Management
11 5 (13.16%) Asset Management
11 5 (13.16%) Capacity Planning
11 5 (13.16%) Root Cause Analysis
11 5 (13.16%) Patch Management
11 5 (13.16%) .NET

Support Specialist
Top Related IT Skills in the North West by Category

For the 6 months to 31 July 2015, IT jobs across the North West region that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.53%) MS Exchange
1 4 (10.53%) Exchange Server 2007
1 4 (10.53%) Office Communications Server
1 4 (10.53%) Lync
1 4 (10.53%) Exchange Server 2010
1 4 (10.53%) Exchange Server 2013
2 2 (5.26%) IIS
3 1 (2.63%) Tomcat
3 1 (2.63%) WebSphere
Applications
1 10 (26.32%) MS Office
2 9 (23.68%) MS Excel
3 1 (2.63%) MS Visio
Business Applications
1 1 (2.63%) Agresso
Communications & Networking
1 4 (10.53%) DHCP
1 4 (10.53%) DNS
2 3 (7.89%) SAN
3 2 (5.26%) Firewall
4 1 (2.63%) SSH
4 1 (2.63%) Wireshark
4 1 (2.63%) Network Security
4 1 (2.63%) Internet
4 1 (2.63%) Telnet
4 1 (2.63%) SSL
Database & Business Intelligence
1 1 (2.63%) MySQL
1 1 (2.63%) SQL Server
1 1 (2.63%) MS Access
1 1 (2.63%) SQL Server 2000
Development Applications
1 1 (2.63%) WinDbg
General
1 6 (15.79%) Finance
1 6 (15.79%) Banking
1 6 (15.79%) Retail
Libraries, Frameworks & Software Standards
1 5 (13.16%) .NET
2 1 (2.63%) J2EE
2 1 (2.63%) ODBC
2 1 (2.63%) WSDL
2 1 (2.63%) WebSphere MQ
2 1 (2.63%) OLE DB
2 1 (2.63%) .NET Framework
Miscellaneous
1 9 (23.68%) Data Centre
2 4 (10.53%) Mainframe
3 2 (5.26%) Derivative
3 2 (5.26%) Computer Science
3 2 (5.26%) NHS
4 1 (2.63%) Analytical Skills
Operating Systems
1 16 (42.11%) Windows
2 9 (23.68%) Windows 7
2 9 (23.68%) Windows 8
3 8 (21.05%) UNIX
3 8 (21.05%) Solaris
4 4 (10.53%) Windows Server 2003
4 4 (10.53%) Windows Server 2008
4 4 (10.53%) Windows Server 2012
5 2 (5.26%) Red Hat Enterprise Linux
5 2 (5.26%) SUSE
5 2 (5.26%) Linux
5 2 (5.26%) AIX
5 2 (5.26%) HPUX
Processes & Methodologies
1 12 (31.58%) ITIL
2 9 (23.68%) Change Management
3 5 (13.16%) Asset Management
3 5 (13.16%) Process Management
3 5 (13.16%) Capacity Planning
3 5 (13.16%) Root Cause Analysis
3 5 (13.16%) Patch Management
4 4 (10.53%) Service Management
5 3 (7.89%) Problem Management
6 1 (2.63%) Open Source
6 1 (2.63%) Incident Management
6 1 (2.63%) ERP
6 1 (2.63%) Project Management
Programming Languages
1 7 (18.42%) SQL
2 3 (7.89%) COBOL
2 3 (7.89%) Java
3 2 (5.26%) Perl
3 2 (5.26%) Python
3 2 (5.26%) AWK
3 2 (5.26%) sed
4 1 (2.63%) VBScript
4 1 (2.63%) C#
4 1 (2.63%) JavaScript
Qualifications
1 8 (21.05%) ITIL Certification
2 5 (13.16%) Network+ Certification
2 5 (13.16%) MCSE
2 5 (13.16%) Microsoft Certification
2 5 (13.16%) A+ Certification
3 2 (5.26%) CCNA
3 2 (5.26%) Cisco Certification
3 2 (5.26%) Degree
4 1 (2.63%) NCDA
4 1 (2.63%) MCP
System Software
1 10 (26.32%) VMware Infrastructure
2 5 (13.16%) Veritas Cluster Server
2 5 (13.16%) NFS
2 5 (13.16%) Active Directory
2 5 (13.16%) Samba
Systems Management
1 5 (13.16%) Tivoli
Vendors
1 19 (50.00%) Microsoft
2 17 (44.74%) Oracle
3 13 (34.21%) VMware
4 9 (23.68%) Cisco
4 9 (23.68%) IBM
5 8 (21.05%) NetApp
6 5 (13.16%) Veritas
6 5 (13.16%) BMC
6 5 (13.16%) Sun
7 4 (10.53%) HP
8 2 (5.26%) Red Hat
9 1 (2.63%) JD Edwards
9 1 (2.63%) Alias
9 1 (2.63%) CA
9 1 (2.63%) Juniper
9 1 (2.63%) SAP
9 1 (2.63%) Unisys