The table below looks at the statistics for the Support Technician role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Support Technician
Rank 201 230 242
Rank change year-on-year
+29 +12
Permanent jobs requiring a Support Technician 34 38 17
As % of all permanent IT jobs located in the North West 0.61% 0.55% 0.26%
As % of the Job Titles category 0.64% 0.57% 0.27%
Number of salaries quoted 34 33 16
Average salary £21,500 £22,500 £24,000
Average salary % change year-on-year
-4.44% -6.25%
90% offered a salary of more than £20,000 £18,000 £21,148
10% offered a salary of more than £24,000 £29,200 £33,000
UK excluding London average salary £23,000 £23,500 £24,000
% change year-on-year
-2.12% -2.08%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5322 6686 6406
As % of all permanent IT jobs located in the North West 96.19% 96.63% 96.26%
Number of salaries quoted 4453 5632 5342
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,500 £24,000 £24,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Technician
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the North West

Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the North West region.

Support Technician Salary Trend in the North West

Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the North West region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +32 30 £20,750 -13.54% 6
Cheshire +24 2 £24,000 +2.12% 2
Merseyside - 2 £21,500 - 1
Support Technician
England

Support Technician
Top 30 Related IT Skills in the North West

For the 6 months to 13 February 2016, IT jobs across the North West region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 62 (84.93%) Windows
2 41 (56.16%) Active Directory
3 38 (52.05%) Microsoft
4 27 (36.99%) Windows Server
5 25 (34.25%) MS Exchange
6 24 (32.88%) MS Office
7 21 (28.77%) LAN
8 20 (27.40%) WAN
8 20 (27.40%) MS Excel
9 18 (24.66%) VPN
10 17 (23.29%) Windows 7
10 17 (23.29%) VMware
10 17 (23.29%) Windows Server 2012
11 16 (21.92%) Windows Server 2008
11 16 (21.92%) SLA
12 13 (17.81%) TCP/IP
12 13 (17.81%) ITIL
13 12 (16.44%) Wi-Fi
13 12 (16.44%) VMware Infrastructure
14 11 (15.07%) SCCM
14 11 (15.07%) Finance
14 11 (15.07%) Analytical Skills
15 10 (13.70%) Retail
15 10 (13.70%) SQL Server
15 10 (13.70%) Dell
16 9 (12.33%) Citrix
16 9 (12.33%) DNS
16 9 (12.33%) DHCP
16 9 (12.33%) SharePoint
17 8 (10.96%) SQL

Support Technician
Top Related IT Skills in the North West by Category

For the 6 months to 13 February 2016, IT jobs across the North West region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (34.25%) MS Exchange
2 9 (12.33%) SharePoint
3 7 (9.59%) SharePoint 2013
4 5 (6.85%) Exchange Server 2010
4 5 (6.85%) Exchange Server 2013
5 3 (4.11%) Exchange Server 2003
6 2 (2.74%) IIS
7 1 (1.37%) Skype for Business
Applications
1 24 (32.88%) MS Office
2 20 (27.40%) MS Excel
3 2 (2.74%) AutoCAD
4 1 (1.37%) Spreadsheet
Cloud Services
1 2 (2.74%) Amazon AWS
1 2 (2.74%) Cloud Computing
2 1 (1.37%) Office 365
Communications & Networking
1 21 (28.77%) LAN
2 20 (27.40%) WAN
3 18 (24.66%) VPN
4 13 (17.81%) TCP/IP
5 12 (16.44%) Wi-Fi
6 9 (12.33%) DHCP
6 9 (12.33%) DNS
7 7 (9.59%) FTP
8 5 (6.85%) Firewall
9 4 (5.48%) Remote Desktop
10 3 (4.11%) Broadband
10 3 (4.11%) IP Telephony
10 3 (4.11%) Structured Cabling
10 3 (4.11%) Wireless
11 2 (2.74%) iSCSI
11 2 (2.74%) VLAN
11 2 (2.74%) VoIP
12 1 (1.37%) Internet
12 1 (1.37%) NAS
12 1 (1.37%) SAN
Database & Business Intelligence
1 10 (13.70%) SQL Server
2 2 (2.74%) Crystal Reports
3 1 (1.37%) SQL Server 2012
3 1 (1.37%) SQL Server Reporting Services
General
1 11 (15.07%) Finance
2 10 (13.70%) Retail
3 6 (8.22%) Banking
4 4 (5.48%) Law
5 3 (4.11%) Telecoms
6 2 (2.74%) Legal
6 2 (2.74%) Manufacturing
6 2 (2.74%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (2.74%) Web Services
2 1 (1.37%) .NET
2 1 (1.37%) HTML
2 1 (1.37%) XML
Miscellaneous
1 11 (15.07%) Analytical Skills
2 7 (9.59%) Client/Server
3 3 (4.11%) Blackberry
3 3 (4.11%) CMDB
3 3 (4.11%) Driving Licence
4 2 (2.74%) Management Information System
5 1 (1.37%) HP StoreVirtual
Operating Systems
1 62 (84.93%) Windows
2 27 (36.99%) Windows Server
3 17 (23.29%) Windows 7
3 17 (23.29%) Windows Server 2012
4 16 (21.92%) Windows Server 2008
5 7 (9.59%) Windows XP
6 5 (6.85%) Windows Server 2003
7 4 (5.48%) Android
8 3 (4.11%) Unix
8 3 (4.11%) Windows Mobile
9 2 (2.74%) Apple iOS
9 2 (2.74%) Linux
9 2 (2.74%) Windows 8
10 1 (1.37%) Windows 10
Processes & Methodologies
1 13 (17.81%) ITIL
2 8 (10.96%) Service Delivery
3 5 (6.85%) Email Filtering
3 5 (6.85%) Kalman Filter
3 5 (6.85%) Web Filtering
4 3 (4.11%) Logistics
4 3 (4.11%) Root Cause Analysis
5 2 (2.74%) BCP
5 2 (2.74%) Case Management
5 2 (2.74%) Continuous Improvement
5 2 (2.74%) CRM
5 2 (2.74%) Information Security
5 2 (2.74%) ITIL V3
5 2 (2.74%) Mobile Device Management
5 2 (2.74%) Problem Management
6 1 (1.37%) CAD
6 1 (1.37%) Mentoring
6 1 (1.37%) Service Management
6 1 (1.37%) System Testing
Programming Languages
1 8 (10.96%) SQL
2 2 (2.74%) C
2 2 (2.74%) C#
2 2 (2.74%) PowerShell
3 1 (1.37%) Apex Code
3 1 (1.37%) T-SQL
Qualifications
1 8 (10.96%) Degree
1 8 (10.96%) MCP
2 5 (6.85%) Microsoft Certification
3 4 (5.48%) MCSE
4 2 (2.74%) HND
4 2 (2.74%) MCITP
4 2 (2.74%) MCSA
5 1 (1.37%) A+ Certification
5 1 (1.37%) BPSS Clearance
5 1 (1.37%) CCNA
5 1 (1.37%) Cisco Certification
5 1 (1.37%) Network+ Certification
5 1 (1.37%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (21.92%) SLA
System Software
1 41 (56.16%) Active Directory
2 12 (16.44%) VMware Infrastructure
3 4 (5.48%) Hyper-V
3 4 (5.48%) Terminal Services
4 1 (1.37%) Terminal Server
4 1 (1.37%) VMware ESX
4 1 (1.37%) VMware Server
4 1 (1.37%) XenApp
Systems Management
1 11 (15.07%) SCCM
2 2 (2.74%) Backup Exec
Vendors
1 38 (52.05%) Microsoft
2 17 (23.29%) VMware
3 10 (13.70%) Dell
4 9 (12.33%) Citrix
5 7 (9.59%) Intel Security
5 7 (9.59%) IronPort
5 7 (9.59%) RightFax
5 7 (9.59%) SYSPRO
6 6 (8.22%) Cisco
7 4 (5.48%) Avaya
7 4 (5.48%) HP
8 3 (4.11%) Apple
9 1 (1.37%) GFI Software
9 1 (1.37%) Mitel
9 1 (1.37%) NetApp
9 1 (1.37%) Salesforce.com
9 1 (1.37%) SonicWALL
9 1 (1.37%) Sophos
9 1 (1.37%) Spiceworks
9 1 (1.37%) Veeam
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Salary: £22000 - £25000 per annum + Outstanding benefits package
Posted: 17 hours ago
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