The table below looks at the statistics for the Support Technician role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Support Technician
Rank 224 237 253
Rank change year-on-year
+13 +16
Permanent jobs requiring a Support Technician 26 7 23
As % of all permanent IT jobs located in the North West 0.35% 0.10% 0.29%
As % of the Job Titles category 0.37% 0.11% 0.30%
Number of salaries quoted 20 7 21
Average salary £21,500 £26,500 £20,500
Average salary % change year-on-year
-18.86% +29.26%
90% offered a salary of more than £18,700 £20,300 £17,000
10% offered a salary of more than £27,300 £34,700 £24,000
UK excluding London average salary £22,500 £25,500 £22,500
% change year-on-year
-11.76% +13.33%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6950 6476 7701
As % of all permanent IT jobs located in the North West 94.34% 95.35% 96.56%
Number of salaries quoted 5973 5486 6807
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £25,000 £23,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the North West

Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the North West region.

Support Technician Salary Trend in the North West

Support Technician
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Technician across the North West region over the 3 months to 19 December 2014.

Support Technician Salary Histogram in the North West

Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the North West region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +7 23 £22,250 +9.87% 4
Lancashire +1 2 £20,250 -55.49% 1
Cheshire -7 2 £18,250 -31.13%
Merseyside - 2 £20,500 -
Support Technician
England

Support Technician
Top 30 Related IT Skills in the North West

For the 6 months to 19 December 2014, IT jobs across the North West region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 48 (82.76%) Windows
2 40 (68.97%) Microsoft
3 26 (44.83%) MS Office
4 25 (43.10%) Active Directory
5 23 (39.66%) MS Excel
6 22 (37.93%) VMware
7 19 (32.76%) Windows 7
8 16 (27.59%) Windows Server 2008
9 15 (25.86%) Degree
10 13 (22.41%) VMware Infrastructure
10 13 (22.41%) SQL Server
11 12 (20.69%) Citrix
11 12 (20.69%) SQL
12 11 (18.97%) MS Exchange
13 10 (17.24%) SharePoint
14 9 (15.52%) Hyper-V
14 9 (15.52%) LAN
14 9 (15.52%) VB
14 9 (15.52%) Relational Database
15 8 (13.79%) Crystal Reports
15 8 (13.79%) SYSPRO
15 8 (13.79%) Avaya
15 8 (13.79%) VB.NET
15 8 (13.79%) VBA
15 8 (13.79%) T-SQL
15 8 (13.79%) VBScript
15 8 (13.79%) Windows Server 2012
15 8 (13.79%) ERP
15 8 (13.79%) Business Intelligence
15 8 (13.79%) Windows XP

Support Technician
Top Related IT Skills in the North West by Category

For the 6 months to 19 December 2014, IT jobs across the North West region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (18.97%) MS Exchange
2 10 (17.24%) SharePoint
3 8 (13.79%) SharePoint 2010
4 5 (8.62%) Exchange Server 2010
5 3 (5.17%) Lync
6 1 (1.72%) Exchange Server 2013
6 1 (1.72%) Exchange Server 2003
6 1 (1.72%) IIS
6 1 (1.72%) Lotus Domino
Applications
1 26 (44.83%) MS Office
2 23 (39.66%) MS Excel
Business Applications
1 3 (5.17%) Sage 1000
2 1 (1.72%) Sage 200
Cloud Services
1 3 (5.17%) Office 365
2 2 (3.45%) Google Apps
Communications & Networking
1 9 (15.52%) LAN
2 8 (13.79%) WAN
2 8 (13.79%) DNS
2 8 (13.79%) TCP/IP
3 6 (10.34%) VPN
3 6 (10.34%) DHCP
4 5 (8.62%) Firewall
5 2 (3.45%) VLAN
5 2 (3.45%) Network Security
5 2 (3.45%) Cisco ASA
5 2 (3.45%) SAN
5 2 (3.45%) Internet
6 1 (1.72%) MPLS
6 1 (1.72%) PBX
6 1 (1.72%) VoIP
6 1 (1.72%) NAS
6 1 (1.72%) ADSL
6 1 (1.72%) Cisco IOS
Database & Business Intelligence
1 13 (22.41%) SQL Server
2 9 (15.52%) Relational Database
3 8 (13.79%) Crystal Reports
4 1 (1.72%) MS Access
4 1 (1.72%) MySQL
General
1 8 (13.79%) Manufacturing
2 2 (3.45%) Legal
3 1 (1.72%) Advertising
3 1 (1.72%) Military
3 1 (1.72%) Telecoms
3 1 (1.72%) Finance
Libraries, Frameworks & Software Standards
1 8 (13.79%) XML
1 8 (13.79%) XSL
1 8 (13.79%) .NET
1 8 (13.79%) .NET Framework
2 2 (3.45%) HTML
3 1 (1.72%) SOAP
3 1 (1.72%) X-Windows
3 1 (1.72%) EDIFACT
Miscellaneous
1 8 (13.79%) Analytical Skills
2 3 (5.17%) iPhone
2 3 (5.17%) Blackberry
3 1 (1.72%) Photography
3 1 (1.72%) Mathematics
3 1 (1.72%) Computer Science
3 1 (1.72%) Fat Client
3 1 (1.72%) Thin Client
Operating Systems
1 48 (82.76%) Windows
2 19 (32.76%) Windows 7
3 16 (27.59%) Windows Server 2008
4 8 (13.79%) Windows XP
4 8 (13.79%) Windows Server 2012
5 7 (12.07%) Windows Server 2003
6 5 (8.62%) Linux
7 4 (6.90%) Windows Vista
8 3 (5.17%) Android
8 3 (5.17%) Windows 8
9 1 (1.72%) UNIX
Processes & Methodologies
1 8 (13.79%) ERP
1 8 (13.79%) Business Intelligence
2 4 (6.90%) CRM
3 2 (3.45%) ITIL
3 2 (3.45%) Line Management
3 2 (3.45%) Disaster Recovery
4 1 (1.72%) Document Management
4 1 (1.72%) Web Development
4 1 (1.72%) Data Protection
4 1 (1.72%) Root Cause Analysis
4 1 (1.72%) Mobile Device Management
4 1 (1.72%) Service Desk Management
4 1 (1.72%) Kalman Filter
4 1 (1.72%) Service Management
Programming Languages
1 12 (20.69%) SQL
2 9 (15.52%) VB
3 8 (13.79%) VB.NET
3 8 (13.79%) VBA
3 8 (13.79%) T-SQL
3 8 (13.79%) VBScript
4 1 (1.72%) C
4 1 (1.72%) JavaScript
4 1 (1.72%) PHP
4 1 (1.72%) PowerShell
Qualifications
1 15 (25.86%) Degree
2 6 (10.34%) MCP
3 3 (5.17%) Microsoft Certification
4 2 (3.45%) MCSE
4 2 (3.45%) CCNA
4 2 (3.45%) Cisco Certification
5 1 (1.72%) CCA
5 1 (1.72%) Citrix Certification
5 1 (1.72%) SC Cleared
5 1 (1.72%) Security Cleared
5 1 (1.72%) CCIE
5 1 (1.72%) CCNP
5 1 (1.72%) A+ Certification
5 1 (1.72%) MCTS
5 1 (1.72%) MCITP
5 1 (1.72%) MCPD
Quality Assurance & Compliance
1 1 (1.72%) SLA
System Software
1 25 (43.10%) Active Directory
2 13 (22.41%) VMware Infrastructure
3 9 (15.52%) Hyper-V
4 4 (6.90%) XenApp
5 3 (5.17%) vSphere
6 2 (3.45%) XenDesktop
7 1 (1.72%) Terminal Services
7 1 (1.72%) VMware ESX
7 1 (1.72%) Microsoft Virtual Server
Systems Management
1 4 (6.90%) SCCM
2 3 (5.17%) SCOM
2 3 (5.17%) SCVMM
3 2 (3.45%) Backup Exec
4 1 (1.72%) WSUS
4 1 (1.72%) SCDPM
Vendors
1 40 (68.97%) Microsoft
2 22 (37.93%) VMware
3 12 (20.69%) Citrix
4 8 (13.79%) Avaya
4 8 (13.79%) SYSPRO
5 7 (12.07%) Cisco
6 4 (6.90%) Sage
7 3 (5.17%) HP
7 3 (5.17%) Symantec
8 2 (3.45%) ProCurve
8 2 (3.45%) Dell
8 2 (3.45%) SAP
8 2 (3.45%) Salesforce.com
8 2 (3.45%) Google
9 1 (1.72%) Fortinet
9 1 (1.72%) LANDesk
9 1 (1.72%) WatchGuard
9 1 (1.72%) Draytek
9 1 (1.72%) NetApp
9 1 (1.72%) Progress
Accrington, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 2 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 2 days ago
Manchester, Lancashire
Greywood Associates Limited
Salary: £18000 - £22000 per annum + bens
Posted: 6 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £16,500 - £20,000 DOE
Posted: 15 days ago
Greater Manchester
Venn Group - UK
Salary: 27000-30000 Per Annum
Posted: 16 days ago