The statistics below represent IT jobs advertised across the North West region that had Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Support Technician
England / North West
Rank 206 200 220
Rank change year-on-year
-6 +20
Permanent jobs requiring a Support Technician 40 31 36
As % of all permanent IT jobs located in the North West 0.67% 0.56% 0.52%
As % of the Job Titles category 0.70% 0.58% 0.54%
Number of salaries quoted 37 30 29
Median salary £23,500 £22,000 £22,000
Median salary % change year-on-year
+6.81% -
90% offered a salary of more than £19,600 £19,950 £18,000
10% offered a salary of more than £33,500 £25,000 £34,500
UK excluding London median salary £23,500 £23,500 £23,500

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5750 5342 6680
As % of all permanent IT jobs located in the North West 96.61% 96.04% 96.94%
Number of salaries quoted 4856 4490 5708
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,750 £25,000 £24,000
10% offered a salary of more than £59,413 £55,000 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Support Technician
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the North West

Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the North West region.

Support Technician Salary Trend in the North West

Support Technician
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Technician across the North West region over the 3 months to 20 January 2017.

Support Technician Salary Histogram in the North West

Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the North West region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -10 33 £24,000 +11.62% 4
Cheshire +18 4 £22,000 -24.13%
Lancashire -10 3 £25,000 +4.16%
Support Technician
England

Support Technician Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 20 January 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Support Technician in the job title.

1 55 (67.90%) Windows
2 51 (62.96%) Active Directory
3 37 (45.68%) Microsoft
4 28 (34.57%) Windows 7
5 26 (32.10%) MS Exchange
6 23 (28.40%) Windows Server
7 21 (25.93%) Cisco
8 20 (24.69%) VMware
9 19 (23.46%) TCP/IP
9 19 (23.46%) MS Excel
9 19 (23.46%) ITIL
10 18 (22.22%) MS Office
11 17 (20.99%) Terminal Services
11 17 (20.99%) Microsoft Certification
11 17 (20.99%) Hyper-V
11 17 (20.99%) Office 365
12 16 (19.75%) VMware Infrastructure
12 16 (19.75%) Finance
12 16 (19.75%) VoIP
13 15 (18.52%) CMDB
14 13 (16.05%) Windows Server 2008
15 12 (14.81%) DNS
15 12 (14.81%) Windows 8
16 11 (13.58%) SLA
16 11 (13.58%) SQL Server
16 11 (13.58%) Linux
17 10 (12.35%) Unix
17 10 (12.35%) Windows Server 2012
18 9 (11.11%) SharePoint
19 8 (9.88%) DHCP

Support Technician Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (32.10%) MS Exchange
2 9 (11.11%) SharePoint
3 5 (6.17%) Skype for Business
4 4 (4.94%) Exchange Server 2010
5 3 (3.70%) Exchange Server 2013
6 2 (2.47%) IIS
7 1 (1.23%) SharePoint 2013
Applications
1 19 (23.46%) MS Excel
2 18 (22.22%) MS Office
Business Applications
1 5 (6.17%) Line 50
1 5 (6.17%) Sage X3
2 1 (1.23%) Dynamics CRM
Cloud Services
1 17 (20.99%) Office 365
2 5 (6.17%) OneDrive
3 4 (4.94%) Mimecast
4 2 (2.47%) Amazon AWS
Communications & Networking
1 19 (23.46%) TCP/IP
2 16 (19.75%) VoIP
3 12 (14.81%) DNS
4 8 (9.88%) DHCP
5 7 (8.64%) Firewall
5 7 (8.64%) WAN
6 6 (7.41%) LAN
6 6 (7.41%) VPN
7 5 (6.17%) Skype
7 5 (6.17%) Wireless
8 4 (4.94%) BIG-IP
8 4 (4.94%) Cisco ASA
8 4 (4.94%) MPLS
8 4 (4.94%) VLAN
9 2 (2.47%) Internet
9 2 (2.47%) NAS
9 2 (2.47%) SAN
10 1 (1.23%) Broadband
10 1 (1.23%) Ethernet
Database & Business Intelligence
1 11 (13.58%) SQL Server
2 5 (6.17%) Power BI
3 4 (4.94%) SQL Server Analysis Services
3 4 (4.94%) SQL Server Reporting Services
4 1 (1.23%) FileMaker
General
1 16 (19.75%) Finance
2 5 (6.17%) Banking
3 4 (4.94%) Back Office
3 4 (4.94%) Front Office
4 3 (3.70%) Retail
5 2 (2.47%) Manufacturing
6 1 (1.23%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (4.94%) FIX Protocol
1 4 (4.94%) Middleware
2 2 (2.47%) Web Services
Miscellaneous
1 15 (18.52%) CMDB
2 4 (4.94%) Fixed Income
3 3 (3.70%) User Experience
4 2 (2.47%) Analytical Skills
4 2 (2.47%) Data Centre
4 2 (2.47%) Driving Licence
4 2 (2.47%) iPad
4 2 (2.47%) iPhone
4 2 (2.47%) Public Cloud
5 1 (1.23%) Mobile Computing
5 1 (1.23%) Smartphone
Operating Systems
1 55 (67.90%) Windows
2 28 (34.57%) Windows 7
3 23 (28.40%) Windows Server
4 13 (16.05%) Windows Server 2008
5 12 (14.81%) Windows 8
6 11 (13.58%) Linux
7 10 (12.35%) Unix
7 10 (12.35%) Windows Server 2012
8 5 (6.17%) Android
8 5 (6.17%) Apple iOS
9 2 (2.47%) Windows 10
9 2 (2.47%) Windows Server 2003
10 1 (1.23%) AIX
10 1 (1.23%) Windows Vista
10 1 (1.23%) Windows XP
Processes & Methodologies
1 19 (23.46%) ITIL
2 7 (8.64%) CRM
2 7 (8.64%) Issue Tracking
2 7 (8.64%) Service Delivery
3 5 (6.17%) Asset Management
4 4 (4.94%) Time Management
4 4 (4.94%) Workflow
5 3 (3.70%) Change Control
5 3 (3.70%) Incident Management
5 3 (3.70%) Service Management
5 3 (3.70%) Software Distribution
6 2 (2.47%) Agile Software Development
6 2 (2.47%) Business Analysis
6 2 (2.47%) E-Commerce
6 2 (2.47%) High Availability
6 2 (2.47%) Project Management
6 2 (2.47%) Server Virtualisation
6 2 (2.47%) Stakeholder Management
7 1 (1.23%) Change Management
7 1 (1.23%) Disaster Recovery
Programming Languages
1 6 (7.41%) SQL
2 4 (4.94%) PowerShell
3 2 (2.47%) C++
3 2 (2.47%) Java
3 2 (2.47%) PHP
3 2 (2.47%) Python
Qualifications
1 17 (20.99%) Microsoft Certification
2 7 (8.64%) MCITP
3 5 (6.17%) MCSA
3 5 (6.17%) MCSE
3 5 (6.17%) MCTS
4 4 (4.94%) Cisco Certification
4 4 (4.94%) Degree
4 4 (4.94%) VMware Certified Professional (VCP)
5 2 (2.47%) ITIL Certification
6 1 (1.23%) MCP
Quality Assurance & Compliance
1 11 (13.58%) SLA
System Software
1 51 (62.96%) Active Directory
2 17 (20.99%) Hyper-V
2 17 (20.99%) Terminal Services
3 16 (19.75%) VMware Infrastructure
4 2 (2.47%) XenApp
5 1 (1.23%) VMware Server
5 1 (1.23%) vSphere
5 1 (1.23%) XenDesktop
Systems Management
1 5 (6.17%) PaperCut
2 2 (2.47%) Backup Exec
3 1 (1.23%) AirWatch
3 1 (1.23%) WSUS
Vendors
1 37 (45.68%) Microsoft
2 21 (25.93%) Cisco
3 20 (24.69%) VMware
4 7 (8.64%) Sage
5 5 (6.17%) Siemens
6 4 (4.94%) Apple
6 4 (4.94%) Citrix
6 4 (4.94%) F5
6 4 (4.94%) Meraki
7 2 (2.47%) Remedy
7 2 (2.47%) Symantec
7 2 (2.47%) Veeam
8 1 (1.23%) HP
8 1 (1.23%) Panasonic
8 1 (1.23%) Salesforce.com
Liverpool, Merseyside
Itecco
Salary: £20000 - £23000 per annum
Posted: 3 days ago
Birkenhead, Merseyside
Sanderson
Salary: £18000.00 - £25000.00 per annum
Posted: 2 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £20,000
Posted: 2 days ago
Stockport
Adria Solutions Ltd
Salary: £16000 - £19000 per annum + Benefits
Posted: 16 days ago
Manchester
Bluetown Online LTD
Salary: £22714 per annum
Posted: 11 days ago
Manchester
IQ Telecom
Salary: £18000.0000 - £25000.0000 per annum + Bonus
Posted: 3 days ago