The statistics below represent IT jobs advertised across the North West region that had Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Support Technician
Rank 197 213 235
Rank change year-on-year
+16 +22
Permanent jobs requiring a Support Technician 66 32 34
As % of all permanent IT jobs located in the North West 1.05% 0.53% 0.46%
As % of the Job Titles category 1.09% 0.55% 0.47%
Number of salaries quoted 63 20 27
Median salary £22,500 £22,000 £21,750
Median salary % change year-on-year
+2.27% +1.14%
90% offered a salary of more than £20,000 £18,225 £18,450
10% offered a salary of more than £34,500 £30,100 £35,000
UK excluding London median salary £24,000 £24,000 £23,217
% change year-on-year
- +3.37%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6058 5797 7180
As % of all permanent IT jobs located in the North West 96.71% 95.80% 96.60%
Number of salaries quoted 5113 4788 6135
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Support Technician
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the North West

Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the North West region.

Support Technician Salary Trend in the North West

Support Technician
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Technician across the North West region over the 3 months to 8 December 2016.

Support Technician Salary Histogram in the North West

Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the North West region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +19 45 £24,000 +9.09% 3
Cheshire +19 17 £22,250 -2.83%
Lancashire -18 4 £21,750 -9.37% 1
Support Technician
England

Support Technician Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 8 December 2016, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Support Technician in the job title.

1 65 (65.00%) Active Directory
2 59 (59.00%) Windows
3 48 (48.00%) Microsoft
4 30 (30.00%) MS Exchange
5 29 (29.00%) Windows 7
6 26 (26.00%) Finance
7 25 (25.00%) Windows Server
8 22 (22.00%) VMware
8 22 (22.00%) Cisco
8 22 (22.00%) TCP/IP
8 22 (22.00%) ITIL
9 21 (21.00%) MS Office
10 20 (20.00%) MS Excel
11 18 (18.00%) Microsoft Certification
11 18 (18.00%) Hyper-V
11 18 (18.00%) VMware Infrastructure
12 17 (17.00%) Terminal Services
13 16 (16.00%) VoIP
13 16 (16.00%) Office 365
14 15 (15.00%) CMDB
15 13 (13.00%) SQL Server
15 13 (13.00%) Linux
16 12 (12.00%) Unix
16 12 (12.00%) Windows Server 2008
17 11 (11.00%) VPN
17 11 (11.00%) DNS
17 11 (11.00%) Service Delivery
17 11 (11.00%) Windows 8
18 10 (10.00%) Windows Server 2012
18 10 (10.00%) SLA

Support Technician Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (30.00%) MS Exchange
2 9 (9.00%) SharePoint
3 6 (6.00%) Exchange Server 2010
4 5 (5.00%) Skype for Business
5 3 (3.00%) Exchange Server 2013
6 1 (1.00%) IIS
Applications
1 21 (21.00%) MS Office
2 20 (20.00%) MS Excel
Business Applications
1 5 (5.00%) Line 50
1 5 (5.00%) Sage X3
2 1 (1.00%) Dynamics CRM
Cloud Services
1 16 (16.00%) Office 365
2 5 (5.00%) OneDrive
3 4 (4.00%) Mimecast
4 3 (3.00%) Amazon AWS
Communications & Networking
1 22 (22.00%) TCP/IP
2 16 (16.00%) VoIP
3 11 (11.00%) DNS
3 11 (11.00%) VPN
4 10 (10.00%) Firewall
5 7 (7.00%) DHCP
5 7 (7.00%) Remote Desktop
5 7 (7.00%) WAN
5 7 (7.00%) Wireless
6 6 (6.00%) LAN
7 5 (5.00%) Skype
8 4 (4.00%) BIG-IP
8 4 (4.00%) Cisco ASA
8 4 (4.00%) MPLS
8 4 (4.00%) VLAN
9 2 (2.00%) Internet
10 1 (1.00%) Broadband
10 1 (1.00%) Ethernet
10 1 (1.00%) NAS
10 1 (1.00%) SAN
Database & Business Intelligence
1 13 (13.00%) SQL Server
2 5 (5.00%) Power BI
3 4 (4.00%) SQL Server Analysis Services
3 4 (4.00%) SQL Server Reporting Services
4 2 (2.00%) SQL Server 2008
4 2 (2.00%) SQL Server 2014
5 1 (1.00%) Crystal Reports
General
1 26 (26.00%) Finance
2 10 (10.00%) Banking
3 4 (4.00%) Back Office
3 4 (4.00%) Front Office
3 4 (4.00%) Retail
4 3 (3.00%) Manufacturing
5 2 (2.00%) Legal
6 1 (1.00%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (6.00%) Web Services
2 4 (4.00%) FIX Protocol
2 4 (4.00%) Middleware
3 1 (1.00%) .NET
Miscellaneous
1 15 (15.00%) CMDB
2 5 (5.00%) User Experience
3 4 (4.00%) Fixed Income
3 4 (4.00%) iPad
4 3 (3.00%) iPhone
5 2 (2.00%) Analytical Skills
5 2 (2.00%) Driving Licence
5 2 (2.00%) Mathematics
5 2 (2.00%) Replication
6 1 (1.00%) Data Centre
6 1 (1.00%) Life Science
6 1 (1.00%) PMI
6 1 (1.00%) Public Cloud
6 1 (1.00%) Smartphone
Operating Systems
1 59 (59.00%) Windows
2 29 (29.00%) Windows 7
3 25 (25.00%) Windows Server
4 13 (13.00%) Linux
5 12 (12.00%) Unix
5 12 (12.00%) Windows Server 2008
6 11 (11.00%) Windows 8
7 10 (10.00%) Windows Server 2012
8 5 (5.00%) Android
8 5 (5.00%) Apple iOS
9 1 (1.00%) Windows 10
Processes & Methodologies
1 22 (22.00%) ITIL
2 11 (11.00%) Service Delivery
3 10 (10.00%) CRM
4 8 (8.00%) Issue Tracking
5 7 (7.00%) Asset Management
5 7 (7.00%) Service Management
6 6 (6.00%) ITSM
7 5 (5.00%) Change Control
7 5 (5.00%) Software Distribution
8 4 (4.00%) Business Continuity
8 4 (4.00%) Disaster Recovery
8 4 (4.00%) Project Management
8 4 (4.00%) Workflow
9 3 (3.00%) Document Management
9 3 (3.00%) E-Commerce
9 3 (3.00%) Incident Management
9 3 (3.00%) Time Management
10 2 (2.00%) Business Analysis
10 2 (2.00%) Mentoring
10 2 (2.00%) Server Virtualisation
Programming Languages
1 9 (9.00%) SQL
2 3 (3.00%) PowerShell
3 2 (2.00%) C++
3 2 (2.00%) Java
3 2 (2.00%) PHP
3 2 (2.00%) Python
4 1 (1.00%) C#
Qualifications
1 18 (18.00%) Microsoft Certification
2 7 (7.00%) Degree
2 7 (7.00%) MCITP
3 6 (6.00%) MCSA
3 6 (6.00%) MCSE
4 5 (5.00%) MCTS
5 4 (4.00%) Cisco Certification
5 4 (4.00%) VMware Certified Professional (VCP)
6 1 (1.00%) DBS Check
6 1 (1.00%) ITIL Certification
6 1 (1.00%) MCP
6 1 (1.00%) PMI Certification
Quality Assurance & Compliance
1 10 (10.00%) SLA
System Software
1 65 (65.00%) Active Directory
2 18 (18.00%) Hyper-V
2 18 (18.00%) VMware Infrastructure
3 17 (17.00%) Terminal Services
4 3 (3.00%) XenApp
5 2 (2.00%) VMware ESXi
6 1 (1.00%) VMware Server
6 1 (1.00%) vSphere
6 1 (1.00%) XenDesktop
Systems Management
1 5 (5.00%) PaperCut
2 1 (1.00%) Backup Exec
Vendors
1 48 (48.00%) Microsoft
2 22 (22.00%) Cisco
2 22 (22.00%) VMware
3 6 (6.00%) Citrix
3 6 (6.00%) Sage
4 5 (5.00%) Apple
4 5 (5.00%) Siemens
5 4 (4.00%) F5
5 4 (4.00%) Meraki
6 2 (2.00%) Avaya
6 2 (2.00%) Fortinet
6 2 (2.00%) NetApp
6 2 (2.00%) Remedy
7 1 (1.00%) HP
7 1 (1.00%) Jaspersoft
7 1 (1.00%) Salesforce.com
7 1 (1.00%) Symantec
7 1 (1.00%) Veeam
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