The first table below looks at the demand for the Support Technician role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Support Technician
Rank 194 223 215
Rank change year-on-year
+29 -8
Permanent jobs requiring a Support Technician 47 22 21
As % of all permanent IT jobs located in the North West 0.661% 0.310% 0.310%
As % of the Job Titles category 0.693% 0.323% 0.325%
Number of salaries quoted 47 22 20
Average salary £22,000 £21,500 £23,500
Average salary % change year-on-year
+2.32% -8.51%
90% offered a salary of more than £17,000 £17,000 £16,000
10% offered a salary of more than £29,500 £26,000 £30,000
UK excluding London average salary £22,500 £22,500 £23,000
% change year-on-year
- -2.17%
All Job Titles
North West
Permanent IT job ads with a match in the
Job Titles category
6784 6801 6469
As % of all permanent IT jobs located in the North West 95.47% 95.94% 95.55%
Number of salaries quoted 5749 6008 5720
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £23,000 £22,500
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Technician
England

Support Technician
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician across the North West region as a proportion of the total demand within the Job Titles category.

North West Support Technician Jobs Demand Trend

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the North West region.

North West Support Technician Salary Trend

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician across the North West region over the 3 months to 20 May 2013.

North West Support Technician Salary Histogram

Support Technician
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the North West region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cheshire +24 24 £22,000 +2.32%
Manchester -24 11 £20,500 -4.65%
Merseyside - 6 £21,250 -
Support Technician
England

Support Technician
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the North West region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 69 (75.82%) Windows
2 61 (67.03%) Microsoft
3 45 (49.45%) MS Office
4 44 (48.35%) Telecoms
5 39 (42.86%) Citrix
6 37 (40.66%) MS Exchange
7 36 (39.56%) ITIL
8 32 (35.16%) TCP/IP
8 32 (35.16%) VMware
9 31 (34.07%) MS Excel
10 30 (32.97%) Windows XP
10 30 (32.97%) SLA
10 30 (32.97%) Windows 7
11 26 (28.57%) WAN
12 25 (27.47%) Service Delivery
12 25 (27.47%) LAN
13 24 (26.37%) Cisco
13 24 (26.37%) Active Directory
13 24 (26.37%) Avaya
13 24 (26.37%) Incident Management
14 19 (20.88%) Microsoft Certification
14 19 (20.88%) Broadband
15 18 (19.78%) Finance
16 17 (18.68%) VMware Infrastructure
17 16 (17.58%) VPN
18 15 (16.48%) SharePoint
18 15 (16.48%) Oracle
18 15 (16.48%) SQL Server
19 14 (15.38%) Windows Vista
20 13 (14.29%) VoIP

Support Technician
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the North West region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (2.198%) .NET
Application Platforms
1 37 (40.66%) MS Exchange
2 15 (16.48%) SharePoint
3 9 (9.890%) IIS
3 9 (9.890%) Exchange Server 2010
4 8 (8.791%) SharePoint 2010
Applications
1 45 (49.45%) MS Office
2 31 (34.07%) MS Excel
3 7 (7.692%) Office 365
4 3 (3.297%) MS Project
4 3 (3.297%) AutoCAD
5 2 (2.198%) MS PowerPoint
Communications & Networking
1 32 (35.16%) TCP/IP
2 26 (28.57%) WAN
3 25 (27.47%) LAN
4 19 (20.88%) Broadband
5 16 (17.58%) VPN
6 13 (14.29%) VoIP
7 10 (10.99%) Firewall
8 3 (3.297%) DNS
9 1 (1.099%) Internet
9 1 (1.099%) ADSL
Database & Business Intelligence
1 15 (16.48%) SQL Server
2 7 (7.692%) Crystal Reports
2 7 (7.692%) Oracle Reports
3 1 (1.099%) Oracle 8/8i
Development Applications
1 8 (8.791%) Oracle Forms
General
1 44 (48.35%) Telecoms
2 18 (19.78%) Finance
3 8 (8.791%) Back Office
Miscellaneous
1 8 (8.791%) iPhone
2 7 (7.692%) Blackberry
3 4 (4.396%) Fat Client
3 4 (4.396%) Thin Client
4 3 (3.297%) Enterprise Storage
5 1 (1.099%) Client/Server
Operating Systems
1 69 (75.82%) Windows
2 30 (32.97%) Windows XP
2 30 (32.97%) Windows 7
3 14 (15.38%) Windows Vista
4 10 (10.99%) Windows Server 2003
5 9 (9.890%) Linux
5 9 (9.890%) UNIX
6 8 (8.791%) Windows 8
7 7 (7.692%) Windows Server 2008
8 3 (3.297%) Windows 2000 Server
9 1 (1.099%) Windows 2000
Processes & Methodologies
1 36 (39.56%) ITIL
2 25 (27.47%) Service Delivery
3 24 (26.37%) Incident Management
4 8 (8.791%) Data Management
5 1 (1.099%) Problem Management
5 1 (1.099%) Root Cause Analysis
Programming Languages
1 11 (12.09%) SQL
2 2 (2.198%) VBA
2 2 (2.198%) C#
Qualifications
1 19 (20.88%) Microsoft Certification
2 12 (13.19%) MCSE
3 8 (8.791%) CCNA
3 8 (8.791%) Cisco Certification
3 8 (8.791%) ITIL Certification
3 8 (8.791%) MCITP
4 5 (5.495%) Degree
5 3 (3.297%) MCP
5 3 (3.297%) A+ Certification
Quality Assurance & Compliance
1 30 (32.97%) SLA
System Software
1 24 (26.37%) Active Directory
2 17 (18.68%) VMware Infrastructure
3 4 (4.396%) vSphere
4 3 (3.297%) Hyper-V
5 1 (1.099%) XenApp
Systems Management
1 1 (1.099%) SCCM
Vendors
1 61 (67.03%) Microsoft
2 39 (42.86%) Citrix
3 32 (35.16%) VMware
4 24 (26.37%) Avaya
4 24 (26.37%) Cisco
5 15 (16.48%) Oracle
6 3 (3.297%) HP
6 3 (3.297%) Dell
7 1 (1.099%) Intel
Lancaster, Lancashire
You should have a passion and enthusiasm for IT , ideally with certifications or a degree. This position will require you to work within a Windows environment, providing 1st...
Senitor Associates
Salary: £17500 per annum
Posted: 16 May 2013
Manchester, North West
You will be a positive and pro-active person wanting to build a career within the IT industry and utilise any qualifications passed in this area (CompTia A+,...
greywood
Salary: £11000 - £15000 per annum + bens
Posted: 26 April 2013
Knutsford, North West
IT Support Analyst - MS Office, Access, MI Reports - Knutsford - upto £27kMarket leading Financial Services organisation has a fantastic opportunity for an IT Support Analyst to provide internal support...
Salary: £23000 - £27000 per annum + Benefits
Posted: 1 May 2013
Chester, North West
Chester £15-18K Basic + £4K Car or Car allowance + Benefits Leading manufacturer requires experienced Windows Desk Top/Server Technicians (1st line moving to 2nd) to join established team...
Applause IT Ltd
Salary: £18000 - £22000 per annum + Includes Car/Allowance+bens
Posted: 24 April 2013
Stockport, North West
They are looking for someone with strong SQL Server & customer service skills. Experience of software product support will be particularly helpful, especially on a Windows (Windows Server, SQL...
greywood
Salary: £20000 - £26000 per annum + bens
Posted: 30 April 2013
Stockport, Cheshire
1st / 2nd Line IT Support Helpdesk / Support / SQL / .NET My market leading client are looking to recruit a 1st & 2nd Line Support Analyst / Helpdesk Support Technician to work...
Greywood Associates Limited
Salary: £20000 - £26000 per annum + bens
Posted: 15 May 2013