The statistics below represent IT jobs advertised across the North West region that had Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Support Technician
England / North West
Rank 230 198 216
Rank change year-on-year
-32 +18
Permanent jobs requiring a Support Technician 13 33 40
As % of all permanent IT jobs located in the North West 0.22% 0.59% 0.57%
As % of the Job Titles category 0.23% 0.61% 0.59%
Number of salaries quoted 12 33 36
Median salary £23,500 £22,000 £23,750
Median salary % change year-on-year
+6.81% -7.36%
90% offered a salary of more than £17,750 £20,000 £18,000
10% offered a salary of more than £32,000 £24,800 £25,500
UK excluding London median salary £23,000 £23,000 £23,500
% change year-on-year
- -2.12%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5734 5447 6783
As % of all permanent IT jobs located in the North West 96.69% 96.58% 97.05%
Number of salaries quoted 4780 4586 5638
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Technician
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the North West

Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the North West region.

Support Technician Salary Trend in the North West

Support Technician
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Technician across the North West region over the 3 months to 25 February 2017.

Support Technician Salary Histogram in the North West

Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the North West region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -44 11 £25,000 +16.27% 3
Cheshire +13 1 £22,000 -8.33% 1
Lancashire - 1 £17,000 - 1
Support Technician
England

Support Technician Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 25 February 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Support Technician in the job title.

1 53 (69.74%) Windows
2 49 (64.47%) Active Directory
3 37 (48.68%) Microsoft
4 29 (38.16%) Windows 7
5 28 (36.84%) MS Exchange
6 23 (30.26%) Cisco
7 22 (28.95%) Windows Server
8 21 (27.63%) ITIL
9 19 (25.00%) VMware
10 18 (23.68%) MS Excel
11 17 (22.37%) MS Office
11 17 (22.37%) Terminal Services
11 17 (22.37%) CMDB
11 17 (22.37%) Office 365
12 16 (21.05%) VMware Infrastructure
12 16 (21.05%) Hyper-V
12 16 (21.05%) Microsoft Certification
12 16 (21.05%) VoIP
13 14 (18.42%) SLA
13 14 (18.42%) TCP/IP
13 14 (18.42%) Finance
14 13 (17.11%) Windows Server 2008
14 13 (17.11%) Windows 8
15 11 (14.47%) DNS
15 11 (14.47%) SQL Server
16 10 (13.16%) Windows Server 2012
17 9 (11.84%) SharePoint
18 7 (9.21%) CRM
18 7 (9.21%) WAN
18 7 (9.21%) DHCP

Support Technician Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (36.84%) MS Exchange
2 9 (11.84%) SharePoint
3 6 (7.89%) Exchange Server 2010
4 5 (6.58%) Skype for Business
5 3 (3.95%) Exchange Server 2013
6 2 (2.63%) IIS
7 1 (1.32%) SharePoint 2013
Applications
1 18 (23.68%) MS Excel
2 17 (22.37%) MS Office
Business Applications
1 5 (6.58%) Line 50
1 5 (6.58%) Sage X3
2 1 (1.32%) Dynamics CRM
Cloud Services
1 17 (22.37%) Office 365
2 5 (6.58%) OneDrive
3 4 (5.26%) Mimecast
4 2 (2.63%) Amazon AWS
Communications & Networking
1 16 (21.05%) VoIP
2 14 (18.42%) TCP/IP
3 11 (14.47%) DNS
4 7 (9.21%) DHCP
4 7 (9.21%) Firewall
4 7 (9.21%) WAN
5 6 (7.89%) LAN
6 5 (6.58%) Skype
6 5 (6.58%) VPN
7 4 (5.26%) BIG-IP
7 4 (5.26%) Cisco ASA
7 4 (5.26%) MPLS
7 4 (5.26%) VLAN
7 4 (5.26%) Wireless
8 2 (2.63%) Internet
8 2 (2.63%) NAS
8 2 (2.63%) SAN
9 1 (1.32%) ADSL
9 1 (1.32%) Broadband
9 1 (1.32%) Ethernet
Database & Business Intelligence
1 11 (14.47%) SQL Server
2 5 (6.58%) Power BI
3 4 (5.26%) SQL Server Analysis Services
3 4 (5.26%) SQL Server Reporting Services
4 1 (1.32%) FileMaker
General
1 14 (18.42%) Finance
2 3 (3.95%) Banking
2 3 (3.95%) Retail
3 2 (2.63%) Back Office
3 2 (2.63%) Front Office
3 2 (2.63%) Manufacturing
4 1 (1.32%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.63%) FIX Protocol
1 2 (2.63%) Middleware
1 2 (2.63%) Web Services
Miscellaneous
1 17 (22.37%) CMDB
2 2 (2.63%) Analytical Skills
2 2 (2.63%) Data Centre
2 2 (2.63%) Driving Licence
2 2 (2.63%) Fixed Income
2 2 (2.63%) iPad
2 2 (2.63%) iPhone
2 2 (2.63%) Public Cloud
3 1 (1.32%) Mobile Computing
3 1 (1.32%) User Experience
Operating Systems
1 53 (69.74%) Windows
2 29 (38.16%) Windows 7
3 22 (28.95%) Windows Server
4 13 (17.11%) Windows 8
4 13 (17.11%) Windows Server 2008
5 10 (13.16%) Windows Server 2012
6 7 (9.21%) Linux
7 6 (7.89%) Unix
8 5 (6.58%) Android
8 5 (6.58%) Apple iOS
9 4 (5.26%) Windows Server 2003
10 1 (1.32%) AIX
10 1 (1.32%) Windows 10
10 1 (1.32%) Windows Vista
10 1 (1.32%) Windows XP
Processes & Methodologies
1 21 (27.63%) ITIL
2 7 (9.21%) CRM
3 5 (6.58%) Asset Management
3 5 (6.58%) Issue Tracking
3 5 (6.58%) Service Delivery
3 5 (6.58%) Service Management
4 4 (5.26%) Time Management
4 4 (5.26%) Workflow
5 3 (3.95%) Incident Management
6 2 (2.63%) Agile Software Development
6 2 (2.63%) Business Analysis
6 2 (2.63%) Configuration Management
6 2 (2.63%) E-Commerce
6 2 (2.63%) High Availability
6 2 (2.63%) Project Management
6 2 (2.63%) Server Virtualisation
6 2 (2.63%) Stakeholder Management
7 1 (1.32%) Presales
7 1 (1.32%) Server Building
7 1 (1.32%) Service Desk Management
Programming Languages
1 6 (7.89%) SQL
2 4 (5.26%) PowerShell
3 2 (2.63%) C++
3 2 (2.63%) Java
3 2 (2.63%) PHP
3 2 (2.63%) Python
Qualifications
1 16 (21.05%) Microsoft Certification
2 7 (9.21%) MCITP
3 5 (6.58%) MCSE
3 5 (6.58%) MCTS
4 4 (5.26%) Cisco Certification
4 4 (5.26%) Degree
4 4 (5.26%) ITIL Certification
4 4 (5.26%) MCSA
4 4 (5.26%) VMware Certified Professional (VCP)
5 1 (1.32%) MCP
Quality Assurance & Compliance
1 14 (18.42%) SLA
System Software
1 49 (64.47%) Active Directory
2 17 (22.37%) Terminal Services
3 16 (21.05%) Hyper-V
3 16 (21.05%) VMware Infrastructure
4 2 (2.63%) Terminal Server
4 2 (2.63%) XenApp
5 1 (1.32%) VMware Server
5 1 (1.32%) vSphere
5 1 (1.32%) XenDesktop
Systems Management
1 5 (6.58%) PaperCut
2 2 (2.63%) Backup Exec
3 1 (1.32%) AirWatch
3 1 (1.32%) WSUS
Vendors
1 37 (48.68%) Microsoft
2 23 (30.26%) Cisco
3 19 (25.00%) VMware
4 7 (9.21%) Sage
5 5 (6.58%) Citrix
5 5 (6.58%) Siemens
6 4 (5.26%) F5
6 4 (5.26%) Meraki
7 2 (2.63%) Apple
7 2 (2.63%) Remedy
7 2 (2.63%) Symantec
7 2 (2.63%) Veeam
8 1 (1.32%) HP
8 1 (1.32%) Panasonic
8 1 (1.32%) Salesforce.com
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