The table below looks at the statistics for the Support Technician role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Support Technician
Rank 200 236 234
Rank change year-on-year
+36 -2
Permanent jobs requiring a Support Technician 30 20 28
As % of all permanent IT jobs located in the North West 0.53% 0.30% 0.40%
As % of the Job Titles category 0.55% 0.31% 0.41%
Number of salaries quoted 30 20 26
Average salary £22,500 £24,500 £22,000
Average salary % change year-on-year
-8.16% +11.36%
90% offered a salary of more than £19,950 £19,400 £19,250
10% offered a salary of more than £28,050 £24,821 £33,000
UK excluding London average salary £22,500 £22,250 £23,000
% change year-on-year
+1.12% -3.26%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5497 6371 6840
As % of all permanent IT jobs located in the North West 97.10% 96.71% 97.04%
Number of salaries quoted 4652 5081 5504
Average salary £40,000 £40,000 £37,000
Average salary % change year-on-year
- +8.10%
90% offered a salary of more than £24,000 £24,690 £24,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Technician
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the North West

Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the North West region.

Support Technician Salary Trend in the North West

Support Technician
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Technician across the North West region over the 3 months to 1 May 2016.

Support Technician Salary Histogram in the North West

Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the North West region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +30 24 £21,500 +10.25% 8
Cheshire +23 5 £24,000 -2.04%
Merseyside - 1 £19,500 - 2
Support Technician
England

Support Technician
Top 30 Related IT Skills in the North West

For the 6 months to 1 May 2016, IT jobs across the North West region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 47 (75.81%) Windows
2 43 (69.35%) Active Directory
3 34 (54.84%) Microsoft
4 21 (33.87%) MS Exchange
5 19 (30.65%) Windows 7
5 19 (30.65%) LAN
6 17 (27.42%) TCP/IP
6 17 (27.42%) MS Office
6 17 (27.42%) Windows Server 2012
6 17 (27.42%) Windows Server 2008
7 16 (25.81%) WAN
8 15 (24.19%) VPN
8 15 (24.19%) ITIL
8 15 (24.19%) VMware
8 15 (24.19%) Windows Server
9 14 (22.58%) SLA
10 11 (17.74%) DNS
10 11 (17.74%) DHCP
10 11 (17.74%) VMware Infrastructure
11 9 (14.52%) Cisco
12 8 (12.90%) MS Excel
12 8 (12.90%) SharePoint
12 8 (12.90%) SQL Server
12 8 (12.90%) Dell
12 8 (12.90%) Terminal Services
13 7 (11.29%) Intel Security
13 7 (11.29%) Citrix
13 7 (11.29%) FTP
13 7 (11.29%) Client/Server
13 7 (11.29%) Windows XP

Support Technician
Top Related IT Skills in the North West by Category

For the 6 months to 1 May 2016, IT jobs across the North West region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (33.87%) MS Exchange
2 8 (12.90%) SharePoint
3 7 (11.29%) SharePoint 2013
4 3 (4.84%) Exchange Server 2010
5 1 (1.61%) Exchange Server 2007
5 1 (1.61%) Exchange Server 2013
5 1 (1.61%) Skype for Business
Applications
1 17 (27.42%) MS Office
2 8 (12.90%) MS Excel
3 2 (3.23%) AutoCAD
4 1 (1.61%) Spreadsheet
Cloud Services
1 2 (3.23%) Office 365
Communications & Networking
1 19 (30.65%) LAN
2 17 (27.42%) TCP/IP
3 16 (25.81%) WAN
4 15 (24.19%) VPN
5 11 (17.74%) DHCP
5 11 (17.74%) DNS
6 7 (11.29%) FTP
6 7 (11.29%) Wi-Fi
7 4 (6.45%) Firewall
7 4 (6.45%) Remote Desktop
7 4 (6.45%) SAN
8 3 (4.84%) VoIP
9 2 (3.23%) Broadband
9 2 (3.23%) IP Telephony
10 1 (1.61%) Internet
10 1 (1.61%) NAS
10 1 (1.61%) Wireless
10 1 (1.61%) WLAN
Database & Business Intelligence
1 8 (12.90%) SQL Server
2 1 (1.61%) Crystal Reports
2 1 (1.61%) SQL Server 2012
Development Applications
1 1 (1.61%) Ant
General
1 4 (6.45%) Finance
1 4 (6.45%) Telecoms
2 3 (4.84%) Law
3 2 (3.23%) Legal
4 1 (1.61%) French Language
4 1 (1.61%) Manufacturing
4 1 (1.61%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.61%) .NET
1 1 (1.61%) HTML
Miscellaneous
1 7 (11.29%) Analytical Skills
1 7 (11.29%) Client/Server
2 4 (6.45%) CMDB
3 3 (4.84%) Blackberry
4 2 (3.23%) Driving Licence
5 1 (1.61%) HP StoreVirtual
5 1 (1.61%) iPad
Operating Systems
1 47 (75.81%) Windows
2 19 (30.65%) Windows 7
3 17 (27.42%) Windows Server 2008
3 17 (27.42%) Windows Server 2012
4 15 (24.19%) Windows Server
5 7 (11.29%) Windows XP
6 4 (6.45%) Linux
6 4 (6.45%) Windows Server 2003
7 3 (4.84%) Windows 8
8 2 (3.23%) Android
8 2 (3.23%) Apple iOS
8 2 (3.23%) Mac OS X
9 1 (1.61%) CentOS
9 1 (1.61%) Ubuntu
9 1 (1.61%) Windows 10
Processes & Methodologies
1 15 (24.19%) ITIL
2 4 (6.45%) CRM
2 4 (6.45%) Email Filtering
2 4 (6.45%) Kalman Filter
2 4 (6.45%) Web Filtering
3 3 (4.84%) Continuous Improvement
4 2 (3.23%) Case Management
4 2 (3.23%) Line Management
4 2 (3.23%) Root Cause Analysis
5 1 (1.61%) E-Commerce
5 1 (1.61%) Escalation Management
5 1 (1.61%) Incident Management
5 1 (1.61%) Mentoring
5 1 (1.61%) Mobile Device Management
5 1 (1.61%) Service Delivery
Programming Languages
1 4 (6.45%) SQL
2 2 (3.23%) C
2 2 (3.23%) C#
3 1 (1.61%) Apex Code
Qualifications
1 7 (11.29%) Degree
2 6 (9.68%) MCP
3 1 (1.61%) CCNA
3 1 (1.61%) Cisco Certification
3 1 (1.61%) MCSE
3 1 (1.61%) Microsoft Certification
3 1 (1.61%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (22.58%) SLA
2 2 (3.23%) ISO/IEC 27001
2 2 (3.23%) PCI DSS
System Software
1 43 (69.35%) Active Directory
2 11 (17.74%) VMware Infrastructure
3 8 (12.90%) Terminal Services
4 1 (1.61%) Terminal Server
4 1 (1.61%) VMware ESX
Systems Management
1 6 (9.68%) SCCM
Vendors
1 34 (54.84%) Microsoft
2 15 (24.19%) VMware
3 9 (14.52%) Cisco
4 8 (12.90%) Dell
5 7 (11.29%) Citrix
5 7 (11.29%) Intel Security
5 7 (11.29%) SYSPRO
6 4 (6.45%) Apple
6 4 (6.45%) Salesforce.com
7 3 (4.84%) Avaya
7 3 (4.84%) HP
8 2 (3.23%) LANDesk
9 1 (1.61%) Meraki
9 1 (1.61%) Mitel
9 1 (1.61%) NetApp
9 1 (1.61%) SAP
9 1 (1.61%) SonicWALL
9 1 (1.61%) Sun
9 1 (1.61%) Symantec
9 1 (1.61%) Veeam
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Salary: £18000 - £25000 per annum
Posted: 2 days ago
Manchester, Lancashire
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Manchester, Lancashire
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Bury, Lancashire
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Salary: £20000 - £25000 per annum
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Merseyside
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Cheadle Hulme, Stockport
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Salary: 20000-28000 Per Annum
Posted: 9 days ago
Cheadle Hulme, Stockport
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Salary: 20000-28000 Per Annum
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Manchester
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Salary: £20000 - £26000 per annum + bens
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Salford
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Stockport
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Salary: £20000 - £28000 per annum + Benefits
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