The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North Yorkshire region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 53 39 39
Rank change year-on-year
-14 0
Permanent jobs requiring a Support Analyst 28 44 46
As % of all permanent IT jobs located in North Yorkshire 2.905% 5.479% 4.832%
As % of the Job Titles category 3.070% 5.612% 5.088%
Number of salaries quoted 22 33 42
Average salary £25,000 £28,000 £23,000
Average salary % change year-on-year
-10.71% +21.73%
90% offered a salary of more than £16,550 £22,600 £16,250
10% offered a salary of more than £28,000 £40,000 £32,450
UK excluding London average salary £27,500 £30,000 £27,500
% change year-on-year
-8.33% +9.09%
All Job Titles
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
912 784 904
As % of all permanent IT jobs located in North Yorkshire 94.61% 97.63% 94.96%
Number of salaries quoted 659 632 768
Average salary £35,000 £32,500 £32,500
Average salary % change year-on-year
+7.69% -
90% offered a salary of more than £22,500 £23,500 £21,500
10% offered a salary of more than £50,000 £45,000 £52,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
Yorkshire

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

North Yorkshire Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North Yorkshire region.

North Yorkshire Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the North Yorkshire region over the 3 months to 23 May 2013.

North Yorkshire Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North Yorkshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Ripon +3 10 £25,000 +8.69%
Harrogate -24 5 £28,000 -
Middlesbrough -1 2 £27,000 -
Redcar +2 1 - -
York -8 1 £26,500 -29.33%
Support Analyst
Yorkshire

Support Analyst
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the North Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 29 (46.77%) Windows
2 25 (40.32%) TCP/IP
3 21 (33.87%) Finance
4 20 (32.26%) Linux
5 19 (30.65%) Oracle
5 19 (30.65%) Microsoft
5 19 (30.65%) Red Hat
6 18 (29.03%) VPN
6 18 (29.03%) MS Office
6 18 (29.03%) VMware
7 17 (27.42%) Cisco
8 15 (24.19%) Active Directory
9 14 (22.58%) VoIP
9 14 (22.58%) RTP
9 14 (22.58%) SQL Server
9 14 (22.58%) PHP
9 14 (22.58%) MySQL
9 14 (22.58%) Network Security
9 14 (22.58%) VMware Infrastructure
9 14 (22.58%) CentOS
10 12 (19.35%) Windows XP
10 12 (19.35%) Windows 7
11 11 (17.74%) Telecoms
11 11 (17.74%) SQL Server 2008
11 11 (17.74%) SQL Server 2005
12 10 (16.13%) Firewall
12 10 (16.13%) Wi-Fi
12 10 (16.13%) MS Excel
12 10 (16.13%) Mac OS
13 9 (14.52%) IIS

Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the North Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (3.226%) XML
2 1 (1.613%) ASP.NET
2 1 (1.613%) SOAP
2 1 (1.613%) Web Services
2 1 (1.613%) HTML
2 1 (1.613%) .NET
2 1 (1.613%) J2EE
2 1 (1.613%) WSDL
2 1 (1.613%) WebSphere
2 1 (1.613%) WCF
Application Platforms
1 9 (14.52%) IIS
2 6 (9.677%) Apache
3 5 (8.065%) MS Exchange
4 2 (3.226%) WebLogic
5 1 (1.613%) Tomcat
5 1 (1.613%) SharePoint
5 1 (1.613%) BizTalk Server
5 1 (1.613%) SharePoint Server
5 1 (1.613%) SharePoint 2010
Applications
1 18 (29.03%) MS Office
2 10 (16.13%) MS Excel
Business Applications
1 1 (1.613%) SAP FI
1 1 (1.613%) SAP FI/CO
1 1 (1.613%) SAP CO
Communications & Networking
1 25 (40.32%) TCP/IP
2 18 (29.03%) VPN
3 14 (22.58%) VoIP
3 14 (22.58%) RTP
3 14 (22.58%) Network Security
4 10 (16.13%) Firewall
4 10 (16.13%) Wi-Fi
5 4 (6.452%) LAN
5 4 (6.452%) DNS
6 2 (3.226%) WAN
7 1 (1.613%) Internet
7 1 (1.613%) ATM
7 1 (1.613%) SAN
Database & Business Intelligence
1 14 (22.58%) SQL Server
1 14 (22.58%) MySQL
2 11 (17.74%) SQL Server 2008
2 11 (17.74%) SQL Server 2005
3 6 (9.677%) Oracle 8/8i
4 2 (3.226%) RDBMS
5 1 (1.613%) Oracle 10g
Development Applications
1 5 (8.065%) WebLOAD
General
1 21 (33.87%) Finance
2 11 (17.74%) Telecoms
3 2 (3.226%) Legal
4 1 (1.613%) Manufacturing
4 1 (1.613%) Banking
4 1 (1.613%) Local Government
Miscellaneous
1 5 (8.065%) Firmware
2 4 (6.452%) Clustering
3 1 (1.613%) Client/Server
3 1 (1.613%) Replication
Operating Systems
1 29 (46.77%) Windows
2 20 (32.26%) Linux
3 14 (22.58%) CentOS
4 12 (19.35%) Windows XP
4 12 (19.35%) Windows 7
5 10 (16.13%) Mac OS
6 9 (14.52%) Windows Server 2003
6 9 (14.52%) Windows Server 2008
7 5 (8.065%) AIX
7 5 (8.065%) UNIX
7 5 (8.065%) Red Hat Enterprise Linux
8 1 (1.613%) Solaris
Processes & Methodologies
1 5 (8.065%) Load Balancing
2 4 (6.452%) ITIL
3 3 (4.839%) Network Management
3 3 (4.839%) Workflow
3 3 (4.839%) Incident Management
4 2 (3.226%) Problem Management
4 2 (3.226%) Business Analysis
4 2 (3.226%) Asset Management
5 1 (1.613%) CRM
5 1 (1.613%) ERP
5 1 (1.613%) Network Architecture
5 1 (1.613%) Change Control
Programming Languages
1 14 (22.58%) PHP
2 8 (12.90%) SQL
3 7 (11.29%) Java
4 2 (3.226%) PL/SQL
5 1 (1.613%) JavaScript
5 1 (1.613%) C
5 1 (1.613%) VB
5 1 (1.613%) VBA
5 1 (1.613%) Python
Qualifications
1 3 (4.839%) Degree
2 1 (1.613%) Cisco Certification
2 1 (1.613%) Microsoft Certification
Quality Assurance & Compliance
1 3 (4.839%) SLA
System Software
1 15 (24.19%) Active Directory
2 14 (22.58%) VMware Infrastructure
3 4 (6.452%) VMware ESX
3 4 (6.452%) Forefront TMG
4 2 (3.226%) Xen
Vendors
1 19 (30.65%) Oracle
1 19 (30.65%) Microsoft
1 19 (30.65%) Red Hat
2 18 (29.03%) VMware
3 17 (27.42%) Cisco
4 7 (11.29%) Citrix
5 1 (1.613%) SAP
5 1 (1.613%) JBoss
Ripon, Yorkshire
My North Yorkshire based client is currently looking for a Trainee Support Analyst/ Service Desk Analyst with a background within Customer Service and/or HelpdeskYou will be working...
IQ Resourcing
Salary: £15000 - £18000 per annum
Posted: 14 May 2013
Harrogate, North Yorkshire
Any technical certifications would be highly advantageous - A+ Qualified, Network+ Qualified or MCP Qualification Exceptional customer service skills with good attention to detail and an excellent telephone manner...
Fruition IT Resources Limited
Salary: £18000 - £22000 per annum
Posted: 22 May 2013
Ripon, North Yorkshire
First Line Support, Second Line Support, linux operating systems, servers, networks, RedHat, CentOS, VPNs, Cisco, IP addressing, TCP / IP networking, network security, VoIP, SIP, RTP, Oracle, MySQL, PHP.
Harvey Nash plc
Salary: £20000 - £30000 per annum + excellent benefits
Posted: 17 May 2013