The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 61 72 53
Rank change year-on-year
+11 -19
Permanent jobs requiring a Support Analyst 30 5 36
As % of all permanent IT jobs located in North Yorkshire 2.71% 0.70% 3.73%
As % of the Job Titles category 2.80% 0.75% 3.87%
Number of salaries quoted 30 5 31
Average salary £25,000 £20,000 £30,000
Average salary % change year-on-year
+25.00% -33.33%
90% offered a salary of more than £17,000 £20,000 £18,350
10% offered a salary of more than £28,000 £20,000 £60,750
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
1072 670 930
As % of all permanent IT jobs located in North Yorkshire 97.01% 94.10% 96.27%
Number of salaries quoted 949 469 732
Average salary £35,000 £36,500 £33,500
Average salary % change year-on-year
-4.10% +8.95%
90% offered a salary of more than £24,000 £22,500 £25,000
10% offered a salary of more than £50,000 £52,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in North Yorkshire

Support Analyst
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the North Yorkshire region.

Support Analyst Salary Trend in North Yorkshire

Support Analyst
Salary Histogram in North Yorkshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the North Yorkshire region over the 3 months to 24 October 2014.

Support Analyst Salary Histogram in North Yorkshire

Support Analyst
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the North Yorkshire region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate - 16 £25,000 -
York - 12 £25,000 - 2
Support Analyst
Yorkshire

Support Analyst
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 24 October 2014, IT jobs across the North Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 35 (58.33%) Windows
2 29 (48.33%) MS Excel
3 26 (43.33%) Linux
4 24 (40.00%) TCP/IP
5 23 (38.33%) Citrix
6 22 (36.67%) MS Exchange
7 21 (35.00%) Microsoft
8 15 (25.00%) Active Directory
9 14 (23.33%) MS Office
10 13 (21.67%) Network Security
11 12 (20.00%) XenApp
11 12 (20.00%) XenServer
11 12 (20.00%) XenDesktop
12 10 (16.67%) LAN
13 9 (15.00%) Windows Server 2003
13 9 (15.00%) VMware Infrastructure
13 9 (15.00%) Windows Server 2008
13 9 (15.00%) VMware
14 7 (11.67%) Windows XP
14 7 (11.67%) ITIL
15 6 (10.00%) SLA
15 6 (10.00%) Finance
16 5 (8.33%) Legal
16 5 (8.33%) SQL
17 4 (6.67%) Hyper-V
17 4 (6.67%) Telecoms
17 4 (6.67%) Windows 7
17 4 (6.67%) Network Management
17 4 (6.67%) Analytical Skills
18 3 (5.00%) PABX

Support Analyst
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 24 October 2014, IT jobs across the North Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (36.67%) MS Exchange
2 1 (1.67%) Lync
2 1 (1.67%) Exchange Server 2010
2 1 (1.67%) WebLogic
2 1 (1.67%) JBoss
2 1 (1.67%) Apache
2 1 (1.67%) Tomcat
2 1 (1.67%) SharePoint
Applications
1 29 (48.33%) MS Excel
2 14 (23.33%) MS Office
3 3 (5.00%) MS PowerPoint
Communications & Networking
1 24 (40.00%) TCP/IP
2 13 (21.67%) Network Security
3 10 (16.67%) LAN
4 3 (5.00%) PABX
4 3 (5.00%) Wireless
5 2 (3.33%) WAN
5 2 (3.33%) VPN
5 2 (3.33%) SAN
5 2 (3.33%) Intranet
5 2 (3.33%) Internet
6 1 (1.67%) Firewall
6 1 (1.67%) DNS
6 1 (1.67%) SSL
6 1 (1.67%) Unified Communications
6 1 (1.67%) NetScaler
Database & Business Intelligence
1 3 (5.00%) MS Access
1 3 (5.00%) SQL Server Reporting Services
2 2 (3.33%) SQL Server
2 2 (3.33%) Crystal Reports
3 1 (1.67%) MySQL
Development Applications
1 2 (3.33%) Toad
General
1 6 (10.00%) Finance
2 5 (8.33%) Legal
3 4 (6.67%) Telecoms
4 1 (1.67%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.67%) J2EE
Miscellaneous
1 4 (6.67%) Analytical Skills
2 3 (5.00%) Blackberry
2 3 (5.00%) LIMS
2 3 (5.00%) Mathematics
3 2 (3.33%) FMCG
3 2 (3.33%) Enterprise Software
4 1 (1.67%) Clustering
Operating Systems
1 35 (58.33%) Windows
2 26 (43.33%) Linux
3 9 (15.00%) Windows Server 2003
3 9 (15.00%) Windows Server 2008
4 7 (11.67%) Windows XP
5 4 (6.67%) Windows 7
6 1 (1.67%) UNIX
6 1 (1.67%) HPUX
6 1 (1.67%) Solaris
6 1 (1.67%) CentOS
6 1 (1.67%) Red Hat Enterprise Linux
Processes & Methodologies
1 7 (11.67%) ITIL
2 4 (6.67%) Network Management
3 3 (5.00%) ERP
4 1 (1.67%) Service Delivery
4 1 (1.67%) Migration
4 1 (1.67%) Business Continuity
4 1 (1.67%) Incident Management
4 1 (1.67%) Operations Management
4 1 (1.67%) Problem Management
4 1 (1.67%) Performance Management
4 1 (1.67%) Data Protection
4 1 (1.67%) People Management
4 1 (1.67%) E-Commerce
Programming Languages
1 5 (8.33%) SQL
2 3 (5.00%) VBA
3 1 (1.67%) Shell Script
3 1 (1.67%) PHP5
3 1 (1.67%) PHP
Qualifications
1 3 (5.00%) MCP
1 3 (5.00%) HNC
1 3 (5.00%) HND
1 3 (5.00%) A+ Certification
1 3 (5.00%) Network+ Certification
2 2 (3.33%) MCSE
2 2 (3.33%) CCNA
2 2 (3.33%) Cisco Certification
2 2 (3.33%) Microsoft Certification
3 1 (1.67%) Degree
Quality Assurance & Compliance
1 6 (10.00%) SLA
System Software
1 15 (25.00%) Active Directory
2 12 (20.00%) XenApp
2 12 (20.00%) XenServer
2 12 (20.00%) XenDesktop
3 9 (15.00%) VMware Infrastructure
4 4 (6.67%) Hyper-V
5 1 (1.67%) Firmware
5 1 (1.67%) UAG
Vendors
1 23 (38.33%) Citrix
2 21 (35.00%) Microsoft
3 9 (15.00%) VMware
4 3 (5.00%) Dell
5 2 (3.33%) Cisco
5 2 (3.33%) NetApp
5 2 (3.33%) Red Hat
6 1 (1.67%) CA
6 1 (1.67%) HP
6 1 (1.67%) Brocade
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