3rd Line Support Jobs in the North West

Third Line Support
England > North West

The median Third Line Support salary in the North West is £40,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 279 266 313
Rank change year-on-year -13 +47 -121
Permanent jobs requiring a 3rd Line Support 12 37 27
As % of all permanent jobs advertised in the North West 0.12% 0.46% 0.29%
As % of the Job Titles category 0.13% 0.52% 0.30%
Number of salaries quoted 11 37 26
10th Percentile £36,250 £33,750 £31,875
25th Percentile £36,375 £36,250 £33,313
Median annual salary (50th Percentile) £40,000 £42,500 £40,000
Median % change year-on-year -5.88% +6.25% -11.11%
75th Percentile £53,750 £48,750 £44,000
90th Percentile - £58,750 £47,500
England median annual salary £40,000 £42,000 £40,000
% change year-on-year -4.76% +5.00% -

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,193 7,147 9,027
% of permanent jobs with a recognized job title 94.83% 89.24% 96.00%
Number of salaries quoted 7,071 4,129 5,469
10th Percentile £27,250 £30,000 £28,996
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £78,750 £81,600 £82,500
England median annual salary £54,000 £60,567 £60,000
% change year-on-year -10.84% +0.95% +9.09%

3rd Line Support
Job Vacancy Trend in the North West

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for 3rd Line Support in the North West

3rd Line Support
Salary Trend in the North West

3-month moving average salary quoted in jobs citing 3rd Line Support in the North West.

Salary trend for 3rd Line Support in the North West

3rd Line Support
Salary Histogram in the North West

Salary distribution for jobs citing 3rd Line Support in the North West over the 6 months to 25 April 2024.

Salary histogram for 3rd Line Support in the North West

3rd Line Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the North West region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +19 9 £40,000 -5.88% 4
Cheshire -14 3 £41,000 +9.33%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 25 April 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring 3rd Line Support in the job title.

1 6 (50.00%) ITIL
1 6 (50.00%) VMware
1 6 (50.00%) Microsoft 365
1 6 (50.00%) Infrastructure Engineering
2 5 (41.67%) Veeam
2 5 (41.67%) VMware Infrastructure
2 5 (41.67%) Cisco
2 5 (41.67%) Microsoft
2 5 (41.67%) HP
3 4 (33.33%) Dell
3 4 (33.33%) NetApp
3 4 (33.33%) Hyper-V
3 4 (33.33%) Azure
3 4 (33.33%) vSphere
3 4 (33.33%) Enterprise Storage
3 4 (33.33%) VSAN
3 4 (33.33%) Analytical Skills
3 4 (33.33%) Data Centre
3 4 (33.33%) Performance Monitoring
3 4 (33.33%) Public Sector
3 4 (33.33%) Customer Service
3 4 (33.33%) Cloud Security
4 3 (25.00%) Social Skills
4 3 (25.00%) Google Workspace
5 2 (16.67%) GDPR
5 2 (16.67%) Mentoring
5 2 (16.67%) DBS Check
5 2 (16.67%) AWS
5 2 (16.67%) Root Cause Analysis
5 2 (16.67%) Microsoft Intune

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (8.33%) Microsoft Office
Cloud Services
1 6 (50.00%) Microsoft 365
2 4 (33.33%) Azure
3 3 (25.00%) Google Workspace
4 2 (16.67%) AWS
Communications & Networking
1 4 (33.33%) VSAN
2 2 (16.67%) LAN
2 2 (16.67%) WAN
2 2 (16.67%) Wi-Fi
3 1 (8.33%) DHCP
3 1 (8.33%) DNS
3 1 (8.33%) Firewall
3 1 (8.33%) Remote Desktop
3 1 (8.33%) SAN
3 1 (8.33%) Wireless
3 1 (8.33%) WLAN
General
1 4 (33.33%) Analytical Skills
1 4 (33.33%) Public Sector
2 3 (25.00%) Social Skills
3 2 (16.67%) Inclusion and Diversity
Miscellaneous
1 4 (33.33%) Data Centre
1 4 (33.33%) Enterprise Storage
2 2 (16.67%) Management Information System
3 1 (8.33%) Driving Licence
Operating Systems
1 2 (16.67%) Windows
2 1 (8.33%) Windows 10
2 1 (8.33%) Windows Server
2 1 (8.33%) Windows Server 2016
Processes & Methodologies
1 6 (50.00%) Infrastructure Engineering
1 6 (50.00%) ITIL
2 4 (33.33%) Cloud Security
2 4 (33.33%) Customer Service
2 4 (33.33%) Performance Monitoring
3 2 (16.67%) Cybersecurity
3 2 (16.67%) Mentoring
3 2 (16.67%) Remote Monitoring and Management
3 2 (16.67%) Root Cause Analysis
3 2 (16.67%) Service Management
4 1 (8.33%) Systems Engineering
Qualifications
1 2 (16.67%) DBS Check
1 2 (16.67%) Degree
1 2 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (16.67%) GDPR
1 2 (16.67%) PCI DSS
2 1 (8.33%) SLA
System Software
1 5 (41.67%) VMware Infrastructure
2 4 (33.33%) Hyper-V
2 4 (33.33%) vSphere
3 1 (8.33%) Terminal Services
Systems Management
1 2 (16.67%) Autotask
1 2 (16.67%) Microsoft Intune
Vendors
1 6 (50.00%) VMware
2 5 (41.67%) Cisco
2 5 (41.67%) HP
2 5 (41.67%) Microsoft
2 5 (41.67%) Veeam
3 4 (33.33%) Dell
3 4 (33.33%) NetApp
4 2 (16.67%) Citrix
4 2 (16.67%) Datto
5 1 (8.33%) Sophos