The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 73 - 49
Rank change year-on-year
- 0
Permanent jobs requiring a Help Desk Support 2 0 8
As % of all permanent IT jobs located in Northampton 0.30% - 2.05%
As % of the Job Titles category 0.31% - 2.12%
Number of salaries quoted 2 0 8
Average salary £19,000 - £22,000
UK excluding London average salary £22,000 £22,500 £21,000
% change year-on-year
-2.22% +7.14%
Help Desk Support
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
643 633 378
As % of all permanent IT jobs located in Northampton 97.42% 96.64% 96.92%
Number of salaries quoted 567 587 356
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £23,000 £24,000 £22,500
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Northampton

Help Desk Support
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Northampton region.

Help Desk Support Salary Trend in Northampton

Help Desk Support
Top 18 Related IT Skills in Northampton

For the 6 months to 7 July 2015, IT jobs across the Northampton region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 3 (60.00%) Data Centre
1 3 (60.00%) Data Centre Operations
1 3 (60.00%) Tivoli
1 3 (60.00%) ITIL Certification
1 3 (60.00%) SAP
1 3 (60.00%) ITIL
1 3 (60.00%) UNIX
1 3 (60.00%) AIX
2 2 (40.00%) Windows XP
2 2 (40.00%) Windows
2 2 (40.00%) Web Services
2 2 (40.00%) SQL Server
2 2 (40.00%) IIS
2 2 (40.00%) Windows Server 2008
2 2 (40.00%) Windows 7
2 2 (40.00%) Windows Server 2003
2 2 (40.00%) Internet
2 2 (40.00%) Firewall

Help Desk Support
Top Related IT Skills in Northampton by Category

For the 6 months to 7 July 2015, IT jobs across the Northampton region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) IIS
Communications & Networking
1 2 (40.00%) Internet
1 2 (40.00%) Firewall
Database & Business Intelligence
1 2 (40.00%) SQL Server
Libraries, Frameworks & Software Standards
1 2 (40.00%) Web Services
Miscellaneous
1 3 (60.00%) Data Centre
Operating Systems
1 3 (60.00%) AIX
1 3 (60.00%) UNIX
2 2 (40.00%) Windows
2 2 (40.00%) Windows XP
2 2 (40.00%) Windows Server 2003
2 2 (40.00%) Windows Server 2008
2 2 (40.00%) Windows 7
Processes & Methodologies
1 3 (60.00%) ITIL
1 3 (60.00%) Data Centre Operations
Qualifications
1 3 (60.00%) ITIL Certification
Systems Management
1 3 (60.00%) Tivoli
Vendors
1 3 (60.00%) SAP