The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Northampton region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 68 54 -
Rank change year-on-year
-14 -
Permanent jobs requiring a Help Desk Support 2 2 0
As % of all permanent IT jobs located in Northampton 0.31% 0.51% -
As % of the Job Titles category 0.33% 0.54% -
Number of salaries quoted 2 2 0
Average salary £23,500 £25,000 -
Average salary % change year-on-year
-6.00% -
UK excluding London average salary £21,500 £21,500 £20,000
% change year-on-year
- +7.50%
Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
598 369 479
As % of all permanent IT jobs located in Northampton 93.88% 94.62% 98.56%
Number of salaries quoted 520 320 452
Average salary £37,500 £37,500 £35,500
Average salary % change year-on-year
- +5.63%
90% offered a salary of more than £24,500 £23,000 £24,000
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Help Desk Support
Northamptonshire

Help Desk Support
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Northampton

Help Desk Support
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Northampton region.

Help Desk Support Salary Trend in Northampton

Help Desk Support
Top 17 Related IT Skills in Northampton

For the 6 months to 18 April 2014, IT jobs across the Northampton region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 6 (100.00%) MCP
1 6 (100.00%) Microsoft
2 4 (66.67%) MS Office
2 4 (66.67%) VMware
2 4 (66.67%) IP Telephony
2 4 (66.67%) Citrix
2 4 (66.67%) Windows Server 2003
2 4 (66.67%) Windows
2 4 (66.67%) Windows Server 2008
2 4 (66.67%) Cisco
3 2 (33.33%) LAN
3 2 (33.33%) WAN
3 2 (33.33%) SLA
3 2 (33.33%) MOS
3 2 (33.33%) ITIL
3 2 (33.33%) Service Delivery
3 2 (33.33%) Telecoms

Help Desk Support
Top Related IT Skills in Northampton by Category

For the 6 months to 18 April 2014, IT jobs across the Northampton region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 4 (66.67%) MS Office
Communications & Networking
1 4 (66.67%) IP Telephony
2 2 (33.33%) LAN
2 2 (33.33%) WAN
General
1 2 (33.33%) Telecoms
Operating Systems
1 4 (66.67%) Windows Server 2003
1 4 (66.67%) Windows
1 4 (66.67%) Windows Server 2008
Processes & Methodologies
1 2 (33.33%) ITIL
1 2 (33.33%) Service Delivery
Qualifications
1 6 (100.00%) MCP
2 2 (33.33%) MOS
Quality Assurance & Compliance
1 2 (33.33%) SLA
Vendors
1 6 (100.00%) Microsoft
2 4 (66.67%) VMware
2 4 (66.67%) Citrix
2 4 (66.67%) Cisco