The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Analyst
Rank 56 44 57
Rank change year-on-year
-12 +13
Permanent jobs requiring a Service Analyst 18 9 5
As % of all permanent IT jobs located in Northampton 2.54% 2.25% 1.03%
As % of the Job Titles category 2.67% 2.40% 1.05%
Number of salaries quoted 17 7 5
Average salary £22,000 £22,000 £21,000
Average salary % change year-on-year
- +4.76%
UK excluding London average salary £22,000 £21,000 £22,500
% change year-on-year
+4.76% -6.66%
Service Analyst
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
675 375 474
As % of all permanent IT jobs located in Northampton 95.34% 93.75% 97.93%
Number of salaries quoted 636 349 438
Average salary £37,500 £39,000 £37,500
Average salary % change year-on-year
-3.84% +4.00%
90% offered a salary of more than £22,500 £24,000 £25,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Northampton

Service Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Northampton region.

Service Analyst Salary Trend in Northampton

Service Analyst
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Service Analyst across the Northampton region over the 3 months to 19 September 2014.

Service Analyst Salary Histogram in Northampton

Service Analyst
Top 30 Related IT Skills in Northampton

For the 6 months to 19 September 2014, IT jobs across the Northampton region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 18 (60.00%) Microsoft
2 17 (56.67%) ITIL
3 15 (50.00%) SLA
4 10 (33.33%) TCP/IP
4 10 (33.33%) Windows
4 10 (33.33%) MS Office
5 9 (30.00%) Service Management
6 8 (26.67%) MS Exchange
7 7 (23.33%) MCP
7 7 (23.33%) Retail
7 7 (23.33%) Windows Server 2008
7 7 (23.33%) Coaching
8 6 (20.00%) Windows 7
8 6 (20.00%) Windows Server 2003
8 6 (20.00%) Active Directory
9 5 (16.67%) Citrix
9 5 (16.67%) Microsoft Certification
9 5 (16.67%) LAN
9 5 (16.67%) WAN
9 5 (16.67%) Cisco
9 5 (16.67%) SC Cleared
9 5 (16.67%) Security Cleared
9 5 (16.67%) IP Telephony
9 5 (16.67%) VMware
9 5 (16.67%) Analytical Skills
10 4 (13.33%) MCITP
10 4 (13.33%) C
10 4 (13.33%) MCSE
10 4 (13.33%) MCSA
10 4 (13.33%) MS Excel

Service Analyst
Top Related IT Skills in Northampton by Category

For the 6 months to 19 September 2014, IT jobs across the Northampton region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (26.67%) MS Exchange
2 2 (6.67%) Exchange Server 2003
2 2 (6.67%) Exchange Server 2007
Applications
1 10 (33.33%) MS Office
2 4 (13.33%) MS Excel
Cloud Services
1 1 (3.33%) Google Apps
Communications & Networking
1 10 (33.33%) TCP/IP
2 5 (16.67%) LAN
2 5 (16.67%) WAN
2 5 (16.67%) IP Telephony
3 2 (6.67%) VPN
3 2 (6.67%) DNS
4 1 (3.33%) SMTP
Database & Business Intelligence
1 2 (6.67%) Crystal Reports
General
1 7 (23.33%) Retail
2 3 (10.00%) Law
3 2 (6.67%) Legal
3 2 (6.67%) Telecoms
Miscellaneous
1 5 (16.67%) Analytical Skills
2 3 (10.00%) Management Information System
3 1 (3.33%) Mathematics
Operating Systems
1 10 (33.33%) Windows
2 7 (23.33%) Windows Server 2008
3 6 (20.00%) Windows 7
3 6 (20.00%) Windows Server 2003
4 3 (10.00%) Windows XP
5 2 (6.67%) Windows Vista
Processes & Methodologies
1 17 (56.67%) ITIL
2 9 (30.00%) Service Management
3 7 (23.33%) Coaching
4 4 (13.33%) Service Delivery
5 3 (10.00%) ITSM
6 1 (3.33%) Incident Management
6 1 (3.33%) Time Management
6 1 (3.33%) ITIL V3
Programming Languages
1 4 (13.33%) C
Qualifications
1 7 (23.33%) MCP
2 5 (16.67%) Microsoft Certification
2 5 (16.67%) SC Cleared
2 5 (16.67%) Security Cleared
3 4 (13.33%) MCITP
3 4 (13.33%) MCSE
3 4 (13.33%) MCSA
4 3 (10.00%) HND
4 3 (10.00%) ITIL Foundation Certificate
5 2 (6.67%) MOS
5 2 (6.67%) MCTS
6 1 (3.33%) A+ Certification
6 1 (3.33%) Degree
Quality Assurance & Compliance
1 15 (50.00%) SLA
System Software
1 6 (20.00%) Active Directory
Vendors
1 18 (60.00%) Microsoft
2 5 (16.67%) Cisco
2 5 (16.67%) Citrix
2 5 (16.67%) VMware
3 1 (3.33%) Google
3 1 (3.33%) ServiceNow
3 1 (3.33%) Sun