The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Northampton region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Service Analyst
Rank 44 50 60
Rank change year-on-year
+6 +10
Permanent jobs requiring a Service Analyst 12 3 1
As % of all permanent IT jobs located in Northampton 3.077% 0.648% 0.208%
As % of the Job Titles category 3.270% 0.664% 0.213%
Number of salaries quoted 9 2 1
Average salary £22,500 £22,500 £25,000
Average salary % change year-on-year
- -10.00%
UK excluding London average salary £22,000 £23,000 £22,500
% change year-on-year
-4.34% +2.22%
All Job Titles
Northampton
Permanent IT job ads with a match in the
Job Titles category
367 452 470
As % of all permanent IT jobs located in Northampton 94.10% 97.62% 97.92%
Number of salaries quoted 323 430 439
Average salary £37,500 £35,000 £32,500
Average salary % change year-on-year
+7.14% +7.69%
90% offered a salary of more than £23,000 £22,500 £25,000
10% offered a salary of more than £50,000 £43,000 £52,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Analyst
Northamptonshire

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst across the Northampton region as a proportion of the total demand within the Job Titles category.

Northampton Service Analyst Jobs Demand Trend

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Northampton region.

Northampton Service Analyst Salary Trend

Service Analyst
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Northampton region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 13 (52.00%) ITIL
2 10 (40.00%) Windows
2 10 (40.00%) LAN
2 10 (40.00%) WAN
2 10 (40.00%) SLA
2 10 (40.00%) Microsoft Certification
3 9 (36.00%) MS Office
3 9 (36.00%) MCP
4 8 (32.00%) Microsoft
5 7 (28.00%) Windows Server 2003
6 6 (24.00%) Security Cleared
6 6 (24.00%) Windows Server 2008
7 5 (20.00%) VMware
7 5 (20.00%) IP Telephony
7 5 (20.00%) Citrix
7 5 (20.00%) Telecoms
7 5 (20.00%) Law
7 5 (20.00%) Cisco
8 3 (12.00%) MS Excel
8 3 (12.00%) Windows XP
8 3 (12.00%) MS Exchange
8 3 (12.00%) Finance
8 3 (12.00%) SC Cleared
9 2 (8.000%) Exchange Server 2003
9 2 (8.000%) Windows Vista
9 2 (8.000%) Service Delivery
9 2 (8.000%) A+ Certification
9 2 (8.000%) MCSE
9 2 (8.000%) MCSA
9 2 (8.000%) TCP/IP

Service Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Northampton region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.00%) MS Exchange
2 2 (8.000%) Exchange Server 2003
3 1 (4.000%) Exchange Server 2007
Applications
1 9 (36.00%) MS Office
2 3 (12.00%) MS Excel
Communications & Networking
1 10 (40.00%) LAN
1 10 (40.00%) WAN
2 5 (20.00%) IP Telephony
3 2 (8.000%) TCP/IP
General
1 5 (20.00%) Telecoms
1 5 (20.00%) Law
2 3 (12.00%) Finance
3 1 (4.000%) Legal
Miscellaneous
1 1 (4.000%) Mainframe
Operating Systems
1 10 (40.00%) Windows
2 7 (28.00%) Windows Server 2003
3 6 (24.00%) Windows Server 2008
4 3 (12.00%) Windows XP
5 2 (8.000%) Windows Vista
6 1 (4.000%) UNIX
6 1 (4.000%) Windows 2000
6 1 (4.000%) Windows 7
Processes & Methodologies
1 13 (52.00%) ITIL
2 2 (8.000%) Service Delivery
3 1 (4.000%) Project Management
3 1 (4.000%) Service Management
3 1 (4.000%) Fault Management
3 1 (4.000%) Test Scripting
Qualifications
1 10 (40.00%) Microsoft Certification
2 9 (36.00%) MCP
3 6 (24.00%) Security Cleared
4 3 (12.00%) SC Cleared
5 2 (8.000%) A+ Certification
5 2 (8.000%) MCSE
5 2 (8.000%) MCSA
6 1 (4.000%) ISEB
6 1 (4.000%) ITIL Certification
6 1 (4.000%) MOS
6 1 (4.000%) MCITP
Quality Assurance & Compliance
1 10 (40.00%) SLA
2 1 (4.000%) ISO 9001
System Software
1 1 (4.000%) Active Directory
Systems Management
1 1 (4.000%) Control-M
Vendors
1 8 (32.00%) Microsoft
2 5 (20.00%) VMware
2 5 (20.00%) Citrix
2 5 (20.00%) Cisco