The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 59 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Manager 10 0 0
As % of all permanent IT jobs located in Northampton 1.53% - -
As % of the Job Titles category 1.68% - -
Number of salaries quoted 10 0 0
Average salary £42,500 - -
UK excluding London average salary £37,000 £42,500 £35,500
% change year-on-year
-12.94% +19.71%
Service Desk Manager
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
595 414 495
As % of all permanent IT jobs located in Northampton 91.26% 97.41% 95.93%
Number of salaries quoted 575 358 453
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £22,500 £22,500 £26,000
10% offered a salary of more than £55,500 £51,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Northampton

Service Desk Manager
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Northampton region.

Service Desk Manager Salary Trend in Northampton

Service Desk Manager
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the Northampton region over the 3 months to 24 December 2014.

Service Desk Manager Salary Histogram in Northampton

Service Desk Manager
Top 30 Related IT Skills in Northampton

For the 6 months to 24 December 2014, IT jobs across the Northampton region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 10 (100.00%) ITIL
2 8 (80.00%) Windows
3 7 (70.00%) Service Delivery
4 6 (60.00%) SLA
4 6 (60.00%) Retail
5 5 (50.00%) MS Office
5 5 (50.00%) MS Exchange
5 5 (50.00%) TCP/IP
5 5 (50.00%) ITIL V3
6 4 (40.00%) Degree
6 4 (40.00%) Coaching
6 4 (40.00%) Analytical Skills
7 3 (30.00%) MCP
7 3 (30.00%) MCSE
7 3 (30.00%) MCSA
7 3 (30.00%) SharePoint
7 3 (30.00%) Microsoft
7 3 (30.00%) Active Directory
7 3 (30.00%) Microsoft Certification
7 3 (30.00%) Intranet
7 3 (30.00%) Internet
7 3 (30.00%) Extranet
7 3 (30.00%) Service Management
7 3 (30.00%) MCITP
7 3 (30.00%) Lync
7 3 (30.00%) Office 365
7 3 (30.00%) Mentoring
8 2 (20.00%) MS Excel
9 1 (10.00%) PRINCE2
9 1 (10.00%) Avaya

Service Desk Manager
Top Related IT Skills in Northampton by Category

For the 6 months to 24 December 2014, IT jobs across the Northampton region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (50.00%) MS Exchange
2 3 (30.00%) SharePoint
2 3 (30.00%) Lync
3 1 (10.00%) CMS
Applications
1 5 (50.00%) MS Office
2 2 (20.00%) MS Excel
Cloud Services
1 3 (30.00%) Office 365
Communications & Networking
1 5 (50.00%) TCP/IP
2 3 (30.00%) Intranet
2 3 (30.00%) Internet
2 3 (30.00%) Extranet
General
1 6 (60.00%) Retail
Miscellaneous
1 4 (40.00%) Analytical Skills
2 1 (10.00%) EPoS
2 1 (10.00%) FMCG
Operating Systems
1 8 (80.00%) Windows
Processes & Methodologies
1 10 (100.00%) ITIL
2 7 (70.00%) Service Delivery
3 5 (50.00%) ITIL V3
4 4 (40.00%) Coaching
5 3 (30.00%) Service Management
5 3 (30.00%) Mentoring
6 1 (10.00%) Service Desk Management
6 1 (10.00%) Performance Monitoring
6 1 (10.00%) Resource Management
6 1 (10.00%) PRINCE2
Qualifications
1 4 (40.00%) Degree
2 3 (30.00%) MCP
2 3 (30.00%) MCSE
2 3 (30.00%) MCSA
2 3 (30.00%) Microsoft Certification
2 3 (30.00%) MCITP
Quality Assurance & Compliance
1 6 (60.00%) SLA
System Software
1 3 (30.00%) Active Directory
Vendors
1 3 (30.00%) Microsoft
2 1 (10.00%) Avaya