The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 46 52 60
Rank change year-on-year
+6 +8
Permanent jobs citing Service Management 29 4 3
As % of all permanent IT jobs located in Northampton 3.95% 0.93% 0.60%
As % of the Processes & Methodologies category 4.71% 1.26% 0.70%
Number of salaries quoted 29 2 3
Average salary £21,500 £26,750 £31,500
Average salary % change year-on-year
-19.62% -15.07%
90% offered a salary of more than £18,000 £23,350 £30,300
10% offered a salary of more than £45,000 £30,150 £38,300
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
616 318 428
As % of all permanent IT jobs located in Northampton 83.81% 74.30% 86.29%
Number of salaries quoted 602 290 413
Average salary £40,000 £41,000 £40,000
Average salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £27,500 £31,475 £30,000
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northampton

Service Management
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northampton region.

Service Management Salary Trend in Northampton

Service Management
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Service Management across the Northampton region over the 3 months to 21 November 2014.

Service Management Salary Histogram in Northampton

Service Management
Top 30 Related IT Skills in Northampton

For the 6 months to 21 November 2014, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 31 (70.45%) ITIL
2 27 (61.36%) Microsoft
2 27 (61.36%) ITSM
3 23 (52.27%) MS Office
4 19 (43.18%) MS Excel
4 19 (43.18%) Management Information System
4 19 (43.18%) SC Cleared
4 19 (43.18%) Security Cleared
5 18 (40.91%) C
6 17 (38.64%) Analytical Skills
7 16 (36.36%) ITIL Foundation Certificate
8 10 (22.73%) Business Continuity
8 10 (22.73%) Microsoft Certification
9 9 (20.45%) Retail
10 8 (18.18%) SLA
10 8 (18.18%) Welsh Language
11 7 (15.91%) Active Directory
11 7 (15.91%) MS Exchange
11 7 (15.91%) TCP/IP
12 6 (13.64%) MCP
12 6 (13.64%) BMC
12 6 (13.64%) Remedy
12 6 (13.64%) Remedy ITSM
13 5 (11.36%) Finance
13 5 (11.36%) HP
13 5 (11.36%) Cisco
14 4 (9.09%) Windows
14 4 (9.09%) Change Management
15 3 (6.82%) Disaster Recovery
15 3 (6.82%) Firewall

Service Management
Top Related IT Skills in Northampton by Category

For the 6 months to 21 November 2014, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (15.91%) MS Exchange
2 2 (4.55%) Exchange Server 2003
2 2 (4.55%) Exchange Server 2007
3 1 (2.27%) CMS
Applications
1 23 (52.27%) MS Office
2 19 (43.18%) MS Excel
3 1 (2.27%) Spreadsheet
Business Applications
1 6 (13.64%) Remedy ITSM
Cloud Services
1 2 (4.55%) Office 365
Communications & Networking
1 7 (15.91%) TCP/IP
2 3 (6.82%) Firewall
2 3 (6.82%) Intrusion Detection
3 2 (4.55%) DHCP
Database & Business Intelligence
1 2 (4.55%) SQL Server
Development Applications
1 1 (2.27%) Team Foundation Server
General
1 9 (20.45%) Retail
2 8 (18.18%) Welsh Language
3 5 (11.36%) Finance
4 3 (6.82%) Retail Banking
4 3 (6.82%) Banking
5 1 (2.27%) Publishing
Job Titles
1 19 (43.18%) Analyst
2 14 (31.82%) Support Analyst
2 14 (31.82%) Service Analyst
3 9 (20.45%) Help Desk Analyst
4 8 (18.18%) 1st Line Support
4 8 (18.18%) Customer Analyst
4 8 (18.18%) 1st Line Support Analyst
5 6 (13.64%) Service Desk Analyst
6 3 (6.82%) Applications Support
7 2 (4.55%) Project Manager
7 2 (4.55%) Network Engineer
7 2 (4.55%) Applications Support Analyst
7 2 (4.55%) 2nd Line Support
7 2 (4.55%) Administrator
7 2 (4.55%) Senior Analyst
7 2 (4.55%) Cabling Engineer
7 2 (4.55%) Business Continuity Manager
7 2 (4.55%) Business Manager
8 1 (2.27%) Applications Manager
8 1 (2.27%) Junior Test Analyst
Libraries, Frameworks & Software Standards
1 1 (2.27%) HTML
1 1 (2.27%) .NET
1 1 (2.27%) XML
1 1 (2.27%) Middleware
Miscellaneous
1 19 (43.18%) Management Information System
2 17 (38.64%) Analytical Skills
3 1 (2.27%) Computer Science
3 1 (2.27%) CMDB
Operating Systems
1 4 (9.09%) Windows
2 3 (6.82%) Windows Server 2003
2 3 (6.82%) Windows Vista
2 3 (6.82%) Windows Server 2008
2 3 (6.82%) Windows 7
3 1 (2.27%) Windows 8
Processes & Methodologies
1 31 (70.45%) ITIL
2 27 (61.36%) ITSM
3 10 (22.73%) Business Continuity
4 4 (9.09%) Change Management
5 3 (6.82%) Disaster Recovery
5 3 (6.82%) Information Security
5 3 (6.82%) Agile Software Development
5 3 (6.82%) Scrum
5 3 (6.82%) Problem Management
5 3 (6.82%) Release Management
6 2 (4.55%) Time Management
6 2 (4.55%) Root Cause Analysis
6 2 (4.55%) Line Management
6 2 (4.55%) Mentoring
6 2 (4.55%) Project Planning
6 2 (4.55%) Project Management
6 2 (4.55%) Stakeholder Management
6 2 (4.55%) E-Commerce
7 1 (2.27%) Mobile Commerce
7 1 (2.27%) Configuration Management
Programming Languages
1 18 (40.91%) C
2 2 (4.55%) SQL
3 1 (2.27%) Java
3 1 (2.27%) JavaScript
Qualifications
1 19 (43.18%) SC Cleared
1 19 (43.18%) Security Cleared
2 16 (36.36%) ITIL Foundation Certificate
3 10 (22.73%) Microsoft Certification
4 6 (13.64%) MCP
5 1 (2.27%) ISEB
5 1 (2.27%) ISTQB
5 1 (2.27%) Degree
Quality Assurance & Compliance
1 8 (18.18%) SLA
2 3 (6.82%) ISO/IEC 27001
2 3 (6.82%) QA
System Software
1 7 (15.91%) Active Directory
Systems Management
1 2 (4.55%) OpenView
1 2 (4.55%) OVSD
1 2 (4.55%) SCCM
2 1 (2.27%) Puppet
2 1 (2.27%) Opscode Chef
Vendors
1 27 (61.36%) Microsoft
2 6 (13.64%) BMC
2 6 (13.64%) Remedy
3 5 (11.36%) HP
3 5 (11.36%) Cisco
4 3 (6.82%) IBM
5 1 (2.27%) ServiceNow
Northampton, Northamptonshire
Opus Energy
Salary: £40k - £50k DOE + up to 10% Bonus
Posted: Yesterday
Northampton, Northamptonshire
Integrity IT Solutions
Salary: From £25,000 to £35,000 per annum and Car Allowance
Posted: 2 days ago
Northampton, Northamptonshire
Mortimer Spinks
Salary: £35000 - £42000 per annum + Bonus Pension
Posted: 6 days ago