The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 43 47 54
Rank change year-on-year
+4 +7
Permanent jobs citing Service Management 19 8 4
As % of all permanent IT jobs located in Northampton 3.34% 1.67% 0.91%
As % of the Processes & Methodologies category 3.89% 2.07% 1.07%
Number of salaries quoted 19 5 4
Average salary £45,000 £31,000 £23,000
Average salary % change year-on-year
+45.16% +34.78%
90% offered a salary of more than £29,900 £20,400 £20,000
10% offered a salary of more than £65,000 £42,400 £48,050
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
489 386 374
As % of all permanent IT jobs located in Northampton 85.94% 80.58% 85.19%
Number of salaries quoted 468 346 344
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £32,500 £26,500 £30,000
10% offered a salary of more than £62,500 £50,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northampton

Service Management
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northampton region.

Service Management Salary Trend in Northampton

Service Management
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Service Management across the Northampton region over the 3 months to 30 January 2015.

Service Management Salary Histogram in Northampton

Service Management
Top 30 Related IT Skills in Northampton

For the 6 months to 30 January 2015, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 37 (75.51%) ITIL
2 31 (63.27%) Microsoft
3 27 (55.10%) ITSM
4 24 (48.98%) MS Office
5 20 (40.82%) Management Information System
5 20 (40.82%) Analytical Skills
6 19 (38.78%) SC Cleared
6 19 (38.78%) Security Cleared
6 19 (38.78%) MS Excel
7 18 (36.73%) C
8 16 (32.65%) ITIL Foundation Certificate
9 13 (26.53%) Microsoft Certification
10 10 (20.41%) Windows
10 10 (20.41%) Business Continuity
11 9 (18.37%) MCP
12 8 (16.33%) Active Directory
12 8 (16.33%) Finance
12 8 (16.33%) Welsh Language
13 7 (14.29%) Problem Management
13 7 (14.29%) Remedy ITSM
13 7 (14.29%) Banking
13 7 (14.29%) BMC
13 7 (14.29%) Remedy
14 6 (12.24%) SLA
14 6 (12.24%) Cisco
14 6 (12.24%) Retail
14 6 (12.24%) Change Management
14 6 (12.24%) HP
15 5 (10.20%) Incident Management
15 5 (10.20%) TCP/IP

Service Management
Top Related IT Skills in Northampton by Category

For the 6 months to 30 January 2015, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.20%) MS Exchange
2 3 (6.12%) SharePoint
2 3 (6.12%) Lync
3 2 (4.08%) Exchange Server 2007
3 2 (4.08%) Exchange Server 2003
Applications
1 24 (48.98%) MS Office
2 19 (38.78%) MS Excel
3 1 (2.04%) Spreadsheet
Business Applications
1 7 (14.29%) Remedy ITSM
Cloud Services
1 5 (10.20%) Office 365
Communications & Networking
1 5 (10.20%) TCP/IP
2 4 (8.16%) Intrusion Detection
2 4 (8.16%) Firewall
3 3 (6.12%) Intranet
3 3 (6.12%) Internet
3 3 (6.12%) Extranet
4 2 (4.08%) DHCP
Database & Business Intelligence
1 1 (2.04%) SQL Server
Development Applications
1 1 (2.04%) Team Foundation Server
General
1 8 (16.33%) Finance
1 8 (16.33%) Welsh Language
2 7 (14.29%) Banking
3 6 (12.24%) Retail
4 3 (6.12%) Retail Banking
5 1 (2.04%) Publishing
Job Titles
1 15 (30.61%) Analyst
2 12 (24.49%) Service Analyst
3 11 (22.45%) Support Analyst
4 9 (18.37%) Help Desk Analyst
5 8 (16.33%) 1st Line Support
5 8 (16.33%) Customer Analyst
5 8 (16.33%) 1st Line Support Analyst
6 6 (12.24%) Applications Support
7 5 (10.20%) Support Manager
7 5 (10.20%) Applications Support Manager
7 5 (10.20%) Applications Manager
8 4 (8.16%) Service Desk Analyst
9 3 (6.12%) Service Manager
9 3 (6.12%) Cabling Engineer
9 3 (6.12%) Service Desk Manager
10 2 (4.08%) Network Engineer
10 2 (4.08%) Business Continuity Manager
10 2 (4.08%) Business Manager
10 2 (4.08%) Senior Analyst
10 2 (4.08%) Configuration Manager
Libraries, Frameworks & Software Standards
1 1 (2.04%) Middleware
Miscellaneous
1 20 (40.82%) Management Information System
1 20 (40.82%) Analytical Skills
2 2 (4.08%) Mainframe
Operating Systems
1 10 (20.41%) Windows
2 4 (8.16%) Windows Vista
3 3 (6.12%) Windows Server 2003
3 3 (6.12%) Windows Server 2008
3 3 (6.12%) Windows 7
4 2 (4.08%) UNIX
5 1 (2.04%) Windows 8
Processes & Methodologies
1 37 (75.51%) ITIL
2 27 (55.10%) ITSM
3 10 (20.41%) Business Continuity
4 7 (14.29%) Problem Management
5 6 (12.24%) Change Management
6 5 (10.20%) Incident Management
6 5 (10.20%) Demand Management
6 5 (10.20%) Capacity Management
6 5 (10.20%) Mentoring
7 4 (8.16%) Coaching
7 4 (8.16%) Disaster Recovery
7 4 (8.16%) Information Security
8 2 (4.08%) Release Management
8 2 (4.08%) Configuration Management
8 2 (4.08%) Asset Management
9 1 (2.04%) Stakeholder Management
9 1 (2.04%) Scrum
9 1 (2.04%) Agile Software Development
9 1 (2.04%) E-Commerce
9 1 (2.04%) Project Management
Programming Languages
1 18 (36.73%) C
2 1 (2.04%) SQL
Qualifications
1 19 (38.78%) SC Cleared
1 19 (38.78%) Security Cleared
2 16 (32.65%) ITIL Foundation Certificate
3 13 (26.53%) Microsoft Certification
4 9 (18.37%) MCP
5 3 (6.12%) MCITP
5 3 (6.12%) MCSE
5 3 (6.12%) MCSA
5 3 (6.12%) Degree
Quality Assurance & Compliance
1 6 (12.24%) SLA
2 4 (8.16%) QA
2 4 (8.16%) ISO/IEC 27001
System Software
1 8 (16.33%) Active Directory
Systems Management
1 5 (10.20%) Puppet
1 5 (10.20%) Opscode Chef
2 2 (4.08%) SCCM
2 2 (4.08%) OpenView
2 2 (4.08%) OVSD
Vendors
1 31 (63.27%) Microsoft
2 7 (14.29%) BMC
2 7 (14.29%) Remedy
3 6 (12.24%) Cisco
3 6 (12.24%) HP
4 4 (8.16%) IBM
5 1 (2.04%) ServiceNow