The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 38 52 59
Rank change year-on-year
+14 +7
Permanent jobs citing Service Management 29 7 2
As % of all permanent IT jobs located in Northampton 4.41% 1.64% 0.38%
As % of the Processes & Methodologies category 5.27% 2.07% 0.44%
Number of salaries quoted 29 5 2
Average salary £38,500 £22,500 £30,750
Average salary % change year-on-year
+71.11% -26.82%
90% offered a salary of more than £19,000 £20,400 £30,150
10% offered a salary of more than £65,000 £31,000 £31,350
UK excluding London average salary £43,674 £45,000 £42,500
% change year-on-year
-2.94% +5.88%
Service Management
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
550 338 454
As % of all permanent IT jobs located in Northampton 83.71% 79.16% 86.97%
Number of salaries quoted 535 302 422
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £30,000 £29,000 £30,000
10% offered a salary of more than £60,000 £50,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northampton

Service Management
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northampton region.

Service Management Salary Trend in Northampton

Service Management
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Service Management across the Northampton region over the 3 months to 22 December 2014.

Service Management Salary Histogram in Northampton

Service Management
Top 30 Related IT Skills in Northampton

For the 6 months to 22 December 2014, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 36 (75.00%) ITIL
2 30 (62.50%) Microsoft
3 26 (54.17%) ITSM
4 23 (47.92%) MS Office
5 20 (41.67%) Management Information System
5 20 (41.67%) Analytical Skills
6 19 (39.58%) SC Cleared
6 19 (39.58%) Security Cleared
6 19 (39.58%) MS Excel
7 18 (37.50%) C
8 16 (33.33%) ITIL Foundation Certificate
9 13 (27.08%) Microsoft Certification
10 10 (20.83%) Business Continuity
11 9 (18.75%) MCP
11 9 (18.75%) Windows
12 8 (16.67%) Finance
12 8 (16.67%) Welsh Language
13 7 (14.58%) Change Management
13 7 (14.58%) Active Directory
14 6 (12.50%) Remedy
14 6 (12.50%) BMC
14 6 (12.50%) Banking
14 6 (12.50%) Retail
14 6 (12.50%) Problem Management
14 6 (12.50%) Remedy ITSM
15 5 (10.42%) Mentoring
15 5 (10.42%) Office 365
15 5 (10.42%) HP
15 5 (10.42%) SLA
15 5 (10.42%) Cisco

Service Management
Top Related IT Skills in Northampton by Category

For the 6 months to 22 December 2014, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.33%) MS Exchange
2 3 (6.25%) SharePoint
2 3 (6.25%) Lync
3 2 (4.17%) Exchange Server 2003
3 2 (4.17%) Exchange Server 2007
4 1 (2.08%) CMS
Applications
1 23 (47.92%) MS Office
2 19 (39.58%) MS Excel
3 1 (2.08%) Spreadsheet
Business Applications
1 6 (12.50%) Remedy ITSM
Cloud Services
1 5 (10.42%) Office 365
Communications & Networking
1 4 (8.33%) TCP/IP
1 4 (8.33%) Firewall
1 4 (8.33%) Intrusion Detection
2 3 (6.25%) Intranet
2 3 (6.25%) Internet
2 3 (6.25%) Extranet
3 2 (4.17%) DHCP
Database & Business Intelligence
1 1 (2.08%) SQL Server
Development Applications
1 1 (2.08%) Team Foundation Server
General
1 8 (16.67%) Finance
1 8 (16.67%) Welsh Language
2 6 (12.50%) Banking
2 6 (12.50%) Retail
3 3 (6.25%) Retail Banking
4 1 (2.08%) Publishing
Job Titles
1 14 (29.17%) Analyst
2 11 (22.92%) Service Analyst
3 10 (20.83%) Support Analyst
4 9 (18.75%) Help Desk Analyst
5 8 (16.67%) 1st Line Support
5 8 (16.67%) Customer Analyst
5 8 (16.67%) 1st Line Support Analyst
6 5 (10.42%) Applications Support
7 4 (8.33%) Support Manager
7 4 (8.33%) Applications Support Manager
7 4 (8.33%) Applications Manager
8 3 (6.25%) Service Desk Analyst
8 3 (6.25%) Service Desk Manager
8 3 (6.25%) Service Manager
8 3 (6.25%) Configuration Manager
9 2 (4.17%) 2nd Line Support
9 2 (4.17%) Administrator
9 2 (4.17%) Senior Analyst
9 2 (4.17%) Cabling Engineer
9 2 (4.17%) Network Engineer
Libraries, Frameworks & Software Standards
1 1 (2.08%) Middleware
Miscellaneous
1 20 (41.67%) Management Information System
1 20 (41.67%) Analytical Skills
2 2 (4.17%) Mainframe
3 1 (2.08%) CMDB
Operating Systems
1 9 (18.75%) Windows
2 3 (6.25%) Windows Server 2003
2 3 (6.25%) Windows Vista
2 3 (6.25%) Windows Server 2008
2 3 (6.25%) Windows 7
3 2 (4.17%) UNIX
4 1 (2.08%) Windows 8
Processes & Methodologies
1 36 (75.00%) ITIL
2 26 (54.17%) ITSM
3 10 (20.83%) Business Continuity
4 7 (14.58%) Change Management
5 6 (12.50%) Problem Management
6 5 (10.42%) Mentoring
7 4 (8.33%) Coaching
7 4 (8.33%) Demand Management
7 4 (8.33%) Capacity Management
7 4 (8.33%) Disaster Recovery
7 4 (8.33%) Information Security
7 4 (8.33%) Incident Management
8 3 (6.25%) Asset Management
8 3 (6.25%) Configuration Management
9 2 (4.17%) Project Management
9 2 (4.17%) E-Commerce
9 2 (4.17%) Project Planning
9 2 (4.17%) Agile Software Development
9 2 (4.17%) Stakeholder Management
9 2 (4.17%) Scrum
Programming Languages
1 18 (37.50%) C
2 1 (2.08%) SQL
Qualifications
1 19 (39.58%) SC Cleared
1 19 (39.58%) Security Cleared
2 16 (33.33%) ITIL Foundation Certificate
3 13 (27.08%) Microsoft Certification
4 9 (18.75%) MCP
5 3 (6.25%) MCSE
5 3 (6.25%) MCSA
5 3 (6.25%) MCITP
5 3 (6.25%) Degree
Quality Assurance & Compliance
1 5 (10.42%) SLA
2 4 (8.33%) ISO/IEC 27001
2 4 (8.33%) QA
System Software
1 7 (14.58%) Active Directory
Systems Management
1 4 (8.33%) Puppet
1 4 (8.33%) Opscode Chef
2 2 (4.17%) OpenView
2 2 (4.17%) OVSD
2 2 (4.17%) SCCM
Vendors
1 30 (62.50%) Microsoft
2 6 (12.50%) BMC
2 6 (12.50%) Remedy
3 5 (10.42%) HP
3 5 (10.42%) Cisco
4 3 (6.25%) IBM
5 1 (2.08%) ServiceNow
Luton / Hertfordshire / Bedfordshire / St Albans /...
Vadis People
Salary: £55000 - £60000 per annum, Benefits: 10% bonus scheme
Posted: 2 days ago