The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 53 63 40
Rank change year-on-year
+10 -23
Permanent jobs citing Service Management 20 12 11
As % of all permanent IT jobs located in Northampton 2.93% 1.79% 3.15%
As % of the Processes & Methodologies category 3.36% 2.14% 4.04%
Number of salaries quoted 20 12 10
Average salary £28,250 £21,500 £35,000
Average salary % change year-on-year
+31.39% -38.57%
90% offered a salary of more than £17,750 £20,600 £31,450
10% offered a salary of more than £62,750 £54,450 £35,750
UK excluding London average salary £45,000 £43,000 £43,000
% change year-on-year
+4.65% -
Service Management
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
595 561 272
As % of all permanent IT jobs located in Northampton 87.12% 83.48% 77.94%
Number of salaries quoted 546 520 254
Average salary £45,000 £40,000 £38,500
Average salary % change year-on-year
+12.50% +3.89%
90% offered a salary of more than £30,000 £28,500 £30,500
10% offered a salary of more than £55,000 £57,500 £60,000
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Service Management
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northampton

Service Management
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northampton region.

Service Management Salary Trend in Northampton

Service Management
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Service Management across the Northampton region over the 3 months to 5 August 2015.

Service Management Salary Histogram in Northampton

Service Management
Top 30 Related IT Skills in Northampton

For the 6 months to 5 August 2015, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 33 (84.62%) ITIL
2 18 (46.15%) Microsoft
2 18 (46.15%) ITSM
2 18 (46.15%) Finance
3 17 (43.59%) MS Office
4 16 (41.03%) MS Excel
4 16 (41.03%) Analytical Skills
5 14 (35.90%) C
5 14 (35.90%) Business Continuity
5 14 (35.90%) Management Information System
5 14 (35.90%) SC Cleared
5 14 (35.90%) Security Cleared
5 14 (35.90%) ITIL Foundation Certificate
6 11 (28.21%) Welsh Language
6 11 (28.21%) Change Management
7 10 (25.64%) Banking
7 10 (25.64%) Problem Management
7 10 (25.64%) Incident Management
7 10 (25.64%) Demand Management
7 10 (25.64%) Capacity Management
8 8 (20.51%) Opscode Chef
8 8 (20.51%) Puppet
8 8 (20.51%) Stakeholder Management
8 8 (20.51%) SLA
9 6 (15.38%) Service Delivery
9 6 (15.38%) Retail
10 4 (10.26%) Operations Management
10 4 (10.26%) TCP/IP
10 4 (10.26%) MS Exchange
10 4 (10.26%) Active Directory

Service Management
Top Related IT Skills in Northampton by Category

For the 6 months to 5 August 2015, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.26%) MS Exchange
2 2 (5.13%) IIS
2 2 (5.13%) SharePoint
Applications
1 17 (43.59%) MS Office
2 16 (41.03%) MS Excel
3 2 (5.13%) MS Visio
Business Applications
1 1 (2.56%) Remedy ITSM
Communications & Networking
1 4 (10.26%) TCP/IP
2 1 (2.56%) Intranet
Database & Business Intelligence
1 1 (2.56%) SQL Server
Development Applications
1 1 (2.56%) Team Foundation Server
General
1 18 (46.15%) Finance
2 11 (28.21%) Welsh Language
3 10 (25.64%) Banking
4 6 (15.38%) Retail
Job Titles
1 17 (43.59%) Analyst
2 15 (38.46%) Help Desk Analyst
3 11 (28.21%) Applications Support
4 10 (25.64%) Support Manager
4 10 (25.64%) Applications Support Manager
4 10 (25.64%) Applications Manager
5 6 (15.38%) Service Manager
6 4 (10.26%) Services Delivery Manager
6 4 (10.26%) Delivery Manager
7 3 (7.69%) 2nd Line Support
7 3 (7.69%) Help Desk Support
7 3 (7.69%) 1st Line Support
8 2 (5.13%) Senior Manager
8 2 (5.13%) Support Analyst
8 2 (5.13%) Architect
8 2 (5.13%) Applications Architect
8 2 (5.13%) Senior Service Manager
9 1 (2.56%) Service Delivery Coordinator
9 1 (2.56%) IT Architect
9 1 (2.56%) Coordinator
Libraries, Frameworks & Software Standards
1 2 (5.13%) .NET
Miscellaneous
1 16 (41.03%) Analytical Skills
2 14 (35.90%) Management Information System
3 2 (5.13%) Client/Server
Operating Systems
1 3 (7.69%) Windows
Processes & Methodologies
1 33 (84.62%) ITIL
2 18 (46.15%) ITSM
3 14 (35.90%) Business Continuity
4 11 (28.21%) Change Management
5 10 (25.64%) Incident Management
5 10 (25.64%) Problem Management
5 10 (25.64%) Demand Management
5 10 (25.64%) Capacity Management
6 8 (20.51%) Stakeholder Management
7 6 (15.38%) Service Delivery
8 4 (10.26%) Operations Management
9 3 (7.69%) ITIL V3
10 2 (5.13%) TOGAF
11 1 (2.56%) Project Management
11 1 (2.56%) Release Management
11 1 (2.56%) SDLC
11 1 (2.56%) Root Cause Analysis
Programming Languages
1 14 (35.90%) C
2 3 (7.69%) SQL
Qualifications
1 14 (35.90%) SC Cleared
1 14 (35.90%) Security Cleared
1 14 (35.90%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (20.51%) SLA
System Software
1 4 (10.26%) Active Directory
Systems Management
1 8 (20.51%) Puppet
1 8 (20.51%) Opscode Chef
Vendors
1 18 (46.15%) Microsoft
2 2 (5.13%) Unisys
2 2 (5.13%) Remedy
3 1 (2.56%) BMC