The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 54 54 52
Rank change year-on-year
0 -2
Permanent jobs citing Service Management 17 16 8
As % of all permanent IT jobs located in Northampton 2.65% 2.52% 2.04%
As % of the Processes & Methodologies category 3.10% 3.00% 2.56%
Number of salaries quoted 17 15 8
Average salary £21,500 £21,500 £42,500
Average salary % change year-on-year
- -49.41%
90% offered a salary of more than £20,000 £19,100 £20,000
10% offered a salary of more than £65,000 £39,800 £50,000
UK excluding London average salary £45,000 £47,500 £45,000
% change year-on-year
-5.26% +5.55%
Service Management
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
548 533 312
As % of all permanent IT jobs located in Northampton 85.49% 83.94% 79.39%
Number of salaries quoted 480 459 266
Average salary £43,500 £40,000 £38,500
Average salary % change year-on-year
+8.75% +3.89%
90% offered a salary of more than £32,500 £26,500 £26,000
10% offered a salary of more than £65,000 £50,000 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northampton

Service Management
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northampton region.

Service Management Salary Trend in Northampton

Service Management
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Service Management across the Northampton region over the 3 months to 27 April 2015.

Service Management Salary Histogram in Northampton

Service Management
Top 30 Related IT Skills in Northampton

For the 6 months to 27 April 2015, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 28 (75.68%) ITIL
2 13 (35.14%) Finance
3 12 (32.43%) Microsoft
4 11 (29.73%) ITSM
5 10 (27.03%) Management Information System
5 10 (27.03%) Change Management
5 10 (27.03%) Banking
5 10 (27.03%) Incident Management
5 10 (27.03%) Problem Management
5 10 (27.03%) Puppet
5 10 (27.03%) Demand Management
5 10 (27.03%) Capacity Management
5 10 (27.03%) Opscode Chef
6 9 (24.32%) Analytical Skills
7 8 (21.62%) MS Office
7 8 (21.62%) Active Directory
7 8 (21.62%) Windows
8 6 (16.22%) MS Excel
8 6 (16.22%) C
8 6 (16.22%) SLA
8 6 (16.22%) Retail
8 6 (16.22%) Business Continuity
8 6 (16.22%) ITIL Foundation Certificate
8 6 (16.22%) SC Cleared
8 6 (16.22%) Security Cleared
9 5 (13.51%) Welsh Language
9 5 (13.51%) MS Exchange
9 5 (13.51%) TCP/IP
10 4 (10.81%) Microsoft Certification
10 4 (10.81%) MCP

Service Management
Top Related IT Skills in Northampton by Category

For the 6 months to 27 April 2015, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.51%) MS Exchange
2 3 (8.11%) Lync
2 3 (8.11%) SharePoint
Applications
1 8 (21.62%) MS Office
2 6 (16.22%) MS Excel
Business Applications
1 2 (5.41%) Remedy ITSM
Cloud Services
1 3 (8.11%) Office 365
Communications & Networking
1 5 (13.51%) TCP/IP
2 4 (10.81%) Intranet
2 4 (10.81%) Firewall
2 4 (10.81%) Intrusion Detection
3 3 (8.11%) Internet
3 3 (8.11%) Extranet
Database & Business Intelligence
1 1 (2.70%) SQL Server
Development Applications
1 1 (2.70%) Team Foundation Server
General
1 13 (35.14%) Finance
2 10 (27.03%) Banking
3 6 (16.22%) Retail
4 5 (13.51%) Welsh Language
5 1 (2.70%) Retail Banking
Job Titles
1 11 (29.73%) Applications Support
2 10 (27.03%) Analyst
2 10 (27.03%) Applications Support Manager
2 10 (27.03%) Applications Manager
2 10 (27.03%) Support Manager
3 7 (18.92%) Help Desk Analyst
4 5 (13.51%) Service Manager
5 4 (10.81%) Support Analyst
6 3 (8.11%) Service Desk Manager
6 3 (8.11%) Service Analyst
6 3 (8.11%) 2nd Line Support
7 2 (5.41%) Configuration Manager
7 2 (5.41%) Service Desk Analyst
8 1 (2.70%) Applications Support Analyst
8 1 (2.70%) Business Continuity Manager
8 1 (2.70%) Business Manager
8 1 (2.70%) Services Delivery Manager
8 1 (2.70%) Cabling Engineer
8 1 (2.70%) 1st Line Support
8 1 (2.70%) Senior Manager
Libraries, Frameworks & Software Standards
1 1 (2.70%) Middleware
Miscellaneous
1 10 (27.03%) Management Information System
2 9 (24.32%) Analytical Skills
3 2 (5.41%) Mainframe
Operating Systems
1 8 (21.62%) Windows
2 2 (5.41%) UNIX
3 1 (2.70%) Windows Vista
Processes & Methodologies
1 28 (75.68%) ITIL
2 11 (29.73%) ITSM
3 10 (27.03%) Change Management
3 10 (27.03%) Incident Management
3 10 (27.03%) Problem Management
3 10 (27.03%) Demand Management
3 10 (27.03%) Capacity Management
4 6 (16.22%) Business Continuity
5 4 (10.81%) Information Security
5 4 (10.81%) Disaster Recovery
6 3 (8.11%) Mentoring
6 3 (8.11%) Coaching
7 2 (5.41%) Configuration Management
7 2 (5.41%) Service Delivery
7 2 (5.41%) Asset Management
7 2 (5.41%) Stakeholder Management
7 2 (5.41%) Release Management
7 2 (5.41%) Operations Management
8 1 (2.70%) ITIL V3
8 1 (2.70%) Performance Tuning
Programming Languages
1 6 (16.22%) C
2 1 (2.70%) SQL
Qualifications
1 6 (16.22%) SC Cleared
1 6 (16.22%) Security Cleared
1 6 (16.22%) ITIL Foundation Certificate
2 4 (10.81%) MCP
2 4 (10.81%) Microsoft Certification
3 3 (8.11%) MCITP
3 3 (8.11%) Degree
3 3 (8.11%) MCSE
3 3 (8.11%) MCSA
Quality Assurance & Compliance
1 6 (16.22%) SLA
2 4 (10.81%) ISO/IEC 27001
2 4 (10.81%) QA
System Software
1 8 (21.62%) Active Directory
Systems Management
1 10 (27.03%) Puppet
1 10 (27.03%) Opscode Chef
Vendors
1 12 (32.43%) Microsoft
2 2 (5.41%) BMC
2 2 (5.41%) Remedy
3 1 (2.70%) HP
3 1 (2.70%) Cisco
3 1 (2.70%) IBM
Northampton, Northamptonshire
HAYS INFORMATION TECHNOLOGY
Salary: £48000.00 - £50000.00 per annum
Posted: 3 days ago
Northampton, Northamptonshire
Mortimer Spinks
Salary: £60000 per annum + Excellent Benefits
Posted: 6 days ago