The first table below looks at the demand for Service Management skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Northampton region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 58 42 49
Rank change year-on-year
-16 +7
Permanent jobs citing Service Management 10 11 10
As % of all permanent IT jobs located in Northampton 1.58% 3.23% 2.25%
As % of the Processes & Methodologies category 1.94% 4.51% 2.79%
Number of salaries quoted 10 10 10
Average salary £21,500 £35,000 £37,000
Average salary % change year-on-year
-38.57% -5.40%
90% offered a salary of more than £21,400 £31,450 £27,000
10% offered a salary of more than £32,400 £35,750 £60,000
UK excluding London average salary £43,500 £42,500 £42,500
% change year-on-year
+2.35% -
Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
516 244 358
As % of all permanent IT jobs located in Northampton 81.52% 71.55% 80.45%
Number of salaries quoted 478 232 327
Average salary £40,000 £38,500 £40,000
Average salary % change year-on-year
+3.89% -3.75%
90% offered a salary of more than £28,000 £30,500 £27,500
10% offered a salary of more than £57,500 £60,000 £57,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
Northamptonshire

Service Management
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northampton

Service Management
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northampton region.

Service Management Salary Trend in Northampton

Service Management
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Service Management across the Northampton region over the 3 months to 29 July 2014.

Service Management Salary Histogram in Northampton

Service Management
Top 30 Related IT Skills in Northampton

For the 6 months to 29 July 2014, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 21 (80.77%) ITIL
2 16 (61.54%) TCP/IP
3 14 (53.85%) MS Exchange
3 14 (53.85%) Active Directory
4 12 (46.15%) Retail
5 9 (34.62%) ITSM
6 8 (30.77%) SLA
7 7 (26.92%) SQL
7 7 (26.92%) Microsoft
8 6 (23.08%) Windows
9 5 (19.23%) MS Excel
9 5 (19.23%) MS Office
9 5 (19.23%) SQL Server
9 5 (19.23%) Root Cause Analysis
10 4 (15.38%) Windows 7
10 4 (15.38%) Release Management
10 4 (15.38%) .NET
11 3 (11.54%) Microsoft Certification
11 3 (11.54%) C
11 3 (11.54%) MCP
11 3 (11.54%) Blackberry
11 3 (11.54%) Windows Vista
12 2 (7.69%) TOGAF
12 2 (7.69%) Network Design
12 2 (7.69%) MCITP
12 2 (7.69%) Network Security
12 2 (7.69%) VMware Infrastructure
12 2 (7.69%) Degree
12 2 (7.69%) ITIL V3
12 2 (7.69%) Continuous Improvement

Service Management
Top Related IT Skills in Northampton by Category

For the 6 months to 29 July 2014, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (53.85%) MS Exchange
2 2 (7.69%) IIS
2 2 (7.69%) SharePoint
3 1 (3.85%) Blackberry Enterprise Server
3 1 (3.85%) CMS
3 1 (3.85%) Exchange Server 2003
3 1 (3.85%) Exchange Server 2007
Applications
1 5 (19.23%) MS Office
1 5 (19.23%) MS Excel
2 2 (7.69%) MS Visio
Business Applications
1 1 (3.85%) Remedy ITSM
Communications & Networking
1 16 (61.54%) TCP/IP
2 2 (7.69%) VPN
2 2 (7.69%) Internet
2 2 (7.69%) Network Security
3 1 (3.85%) SMTP
3 1 (3.85%) DHCP
Database & Business Intelligence
1 5 (19.23%) SQL Server
2 1 (3.85%) SQL Server 2000
General
1 12 (46.15%) Retail
2 2 (7.69%) Finance
Job Titles
1 13 (50.00%) Analyst
2 11 (42.31%) Support Analyst
3 8 (30.77%) 1st Line Support
4 7 (26.92%) Service Analyst
4 7 (26.92%) Service Desk Analyst
5 5 (19.23%) Applications Support
6 3 (11.54%) 2nd Line Support
6 3 (11.54%) Deployment Analyst
7 2 (7.69%) 1st Line Support Analyst
7 2 (7.69%) Infrastructure Architect
7 2 (7.69%) Architect
8 1 (3.85%) Junior
8 1 (3.85%) Test Analyst
8 1 (3.85%) Configuration Manager
8 1 (3.85%) IT Services Manager
8 1 (3.85%) Junior Test Analyst
8 1 (3.85%) Junior Analyst
8 1 (3.85%) Senior Analyst
8 1 (3.85%) Service Manager
8 1 (3.85%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 4 (15.38%) .NET
2 1 (3.85%) XML
2 1 (3.85%) HTML
Miscellaneous
1 3 (11.54%) Blackberry
2 2 (7.69%) Replication
2 2 (7.69%) Client/Server
3 1 (3.85%) Computer Science
3 1 (3.85%) CMDB
Operating Systems
1 6 (23.08%) Windows
2 4 (15.38%) Windows 7
3 3 (11.54%) Windows Vista
4 1 (3.85%) Windows Server 2008
4 1 (3.85%) Windows XP
4 1 (3.85%) Windows Server 2003
Processes & Methodologies
1 21 (80.77%) ITIL
2 9 (34.62%) ITSM
3 5 (19.23%) Root Cause Analysis
4 4 (15.38%) Release Management
5 2 (7.69%) ITIL V3
5 2 (7.69%) Continuous Improvement
5 2 (7.69%) TOGAF
5 2 (7.69%) Network Design
5 2 (7.69%) Stakeholder Management
6 1 (3.85%) Scrum
6 1 (3.85%) Asset Management
6 1 (3.85%) Workflow
6 1 (3.85%) Configuration Management
6 1 (3.85%) Project Management
6 1 (3.85%) Service Delivery
6 1 (3.85%) Change Management
6 1 (3.85%) Disaster Recovery
6 1 (3.85%) Software Engineering
6 1 (3.85%) Supplier Management
6 1 (3.85%) Knowledge Management
Programming Languages
1 7 (26.92%) SQL
2 3 (11.54%) C
3 1 (3.85%) Java
3 1 (3.85%) JavaScript
3 1 (3.85%) VBScript
3 1 (3.85%) VB
Qualifications
1 3 (11.54%) MCP
1 3 (11.54%) Microsoft Certification
2 2 (7.69%) MCITP
2 2 (7.69%) Degree
3 1 (3.85%) SC Cleared
3 1 (3.85%) Security Cleared
3 1 (3.85%) ITIL Foundation Certificate
3 1 (3.85%) ISTQB
3 1 (3.85%) ISEB
Quality Assurance & Compliance
1 8 (30.77%) SLA
System Software
1 14 (53.85%) Active Directory
2 2 (7.69%) VMware ESX
2 2 (7.69%) VMware Infrastructure
Vendors
1 7 (26.92%) Microsoft
2 2 (7.69%) EMC
2 2 (7.69%) Unisys
2 2 (7.69%) Cisco
2 2 (7.69%) VMware
3 1 (3.85%) BMC
3 1 (3.85%) Remedy
Northampton, Northamptonshire
Mortimer Spinks
Salary: £65000 per annum + Excellent Benefits
Posted: Yesterday
Northampton, Northamptonshire
SJB Corporate Ltd
Salary: Unspecified plus 25 days holiday + pension + additional benefits
Posted: 4 days ago