The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Service Management
Rank 55 57 48
Rank change year-on-year
+2 -9
Permanent jobs citing Service Management 18 16 8
As % of all permanent IT jobs located in Northampton 2.84% 2.51% 2.03%
As % of the Processes & Methodologies category 3.29% 2.87% 2.53%
Number of salaries quoted 18 15 8
Average salary £54,500 £21,500 £42,500
Average salary % change year-on-year
+153.48% -49.41%
90% offered a salary of more than £20,350 £21,500 £35,000
10% offered a salary of more than £65,000 £34,500 £50,000
UK excluding London average salary £45,000 £46,500 £42,500
% change year-on-year
-3.22% +9.41%
Service Management
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
547 557 316
As % of all permanent IT jobs located in Northampton 86.28% 87.30% 80.20%
Number of salaries quoted 467 500 271
Average salary £45,000 £39,000 £38,500
Average salary % change year-on-year
+15.38% +1.29%
90% offered a salary of more than £32,500 £27,500 £26,000
10% offered a salary of more than £65,000 £50,000 £56,250
UK excluding London average salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

Service Management
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northampton

Service Management
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northampton region.

Service Management Salary Trend in Northampton

Service Management
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Service Management across the Northampton region over the 3 months to 28 May 2015.

Service Management Salary Histogram in Northampton

Service Management
Top 30 Related IT Skills in Northampton

For the 6 months to 28 May 2015, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 22 (73.33%) ITIL
2 15 (50.00%) Finance
3 10 (33.33%) Change Management
3 10 (33.33%) Banking
3 10 (33.33%) Incident Management
3 10 (33.33%) Problem Management
3 10 (33.33%) Puppet
3 10 (33.33%) Demand Management
3 10 (33.33%) Capacity Management
3 10 (33.33%) Opscode Chef
4 7 (23.33%) ITSM
4 7 (23.33%) MS Office
4 7 (23.33%) Microsoft
5 6 (20.00%) SLA
5 6 (20.00%) Management Information System
6 5 (16.67%) Business Continuity
6 5 (16.67%) MS Excel
6 5 (16.67%) MS Exchange
6 5 (16.67%) TCP/IP
6 5 (16.67%) C
6 5 (16.67%) Active Directory
6 5 (16.67%) ITIL Foundation Certificate
6 5 (16.67%) Analytical Skills
6 5 (16.67%) SC Cleared
6 5 (16.67%) Security Cleared
6 5 (16.67%) Welsh Language
6 5 (16.67%) Retail
7 4 (13.33%) Service Delivery
7 4 (13.33%) Operations Management
7 4 (13.33%) Windows

Service Management
Top Related IT Skills in Northampton by Category

For the 6 months to 28 May 2015, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.67%) MS Exchange
Applications
1 7 (23.33%) MS Office
2 5 (16.67%) MS Excel
Business Applications
1 1 (3.33%) Remedy ITSM
Communications & Networking
1 5 (16.67%) TCP/IP
2 1 (3.33%) Intranet
2 1 (3.33%) Firewall
2 1 (3.33%) Intrusion Detection
General
1 15 (50.00%) Finance
2 10 (33.33%) Banking
3 5 (16.67%) Welsh Language
3 5 (16.67%) Retail
Job Titles
1 10 (33.33%) Applications Support
1 10 (33.33%) Support Manager
1 10 (33.33%) Applications Support Manager
1 10 (33.33%) Applications Manager
2 8 (26.67%) Analyst
3 6 (20.00%) Help Desk Analyst
4 5 (16.67%) Service Manager
5 3 (10.00%) Services Delivery Manager
5 3 (10.00%) 2nd Line Support
5 3 (10.00%) Delivery Manager
6 2 (6.67%) Service Desk Analyst
6 2 (6.67%) Senior Service Manager
6 2 (6.67%) Senior Manager
6 2 (6.67%) Support Analyst
6 2 (6.67%) Service Analyst
6 2 (6.67%) Configuration Manager
7 1 (3.33%) Cabling Engineer
Miscellaneous
1 6 (20.00%) Management Information System
2 5 (16.67%) Analytical Skills
3 2 (6.67%) Mainframe
Operating Systems
1 4 (13.33%) Windows
2 2 (6.67%) UNIX
3 1 (3.33%) Windows Vista
Processes & Methodologies
1 22 (73.33%) ITIL
2 10 (33.33%) Change Management
2 10 (33.33%) Incident Management
2 10 (33.33%) Problem Management
2 10 (33.33%) Demand Management
2 10 (33.33%) Capacity Management
3 7 (23.33%) ITSM
4 5 (16.67%) Business Continuity
5 4 (13.33%) Service Delivery
5 4 (13.33%) Operations Management
5 4 (13.33%) Stakeholder Management
6 2 (6.67%) Asset Management
6 2 (6.67%) Configuration Management
7 1 (3.33%) Project Management
7 1 (3.33%) Disaster Recovery
7 1 (3.33%) Information Security
Programming Languages
1 5 (16.67%) C
Qualifications
1 5 (16.67%) ITIL Foundation Certificate
1 5 (16.67%) SC Cleared
1 5 (16.67%) Security Cleared
Quality Assurance & Compliance
1 6 (20.00%) SLA
2 1 (3.33%) QA
2 1 (3.33%) ISO/IEC 27001
System Software
1 5 (16.67%) Active Directory
Systems Management
1 10 (33.33%) Puppet
1 10 (33.33%) Opscode Chef
Vendors
1 7 (23.33%) Microsoft
2 2 (6.67%) Remedy
3 1 (3.33%) Cisco
3 1 (3.33%) IBM
3 1 (3.33%) HP
3 1 (3.33%) BMC
Northampton, Northamptonshire
Nicoll Curtin
Salary: £55000 - £70000 per annum + Bonus + Excellent benefits
Posted: 1 hour ago
Northampton, Northamptonshire
Integrity IT Solutions
Salary: From £25,000 to £40,000 per annum
Posted: 16 hours ago
Northampton, Northamptonshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £50000.00 per annum
Posted: 5 days ago