The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 56 47 56
Rank change year-on-year
-9 +9
Permanent jobs citing Service Management 15 8 5
As % of all permanent IT jobs located in Northampton 2.22% 2.17% 1.13%
As % of the Processes & Methodologies category 2.72% 2.95% 1.45%
Number of salaries quoted 15 7 5
Average salary £21,500 £35,000 £40,000
Average salary % change year-on-year
-38.57% -12.50%
90% offered a salary of more than £20,500 £31,300 £31,400
10% offered a salary of more than £51,300 £38,000 £54,000
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
551 271 345
As % of all permanent IT jobs located in Northampton 81.39% 73.44% 77.70%
Number of salaries quoted 510 256 308
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £28,000 £30,500 £30,000
10% offered a salary of more than £60,000 £60,000 £59,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northampton

Service Management
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northampton region.

Service Management Salary Trend in Northampton

Service Management
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Service Management across the Northampton region over the 3 months to 29 August 2014.

Service Management Salary Histogram in Northampton

Service Management
Top 30 Related IT Skills in Northampton

For the 6 months to 29 August 2014, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 19 (63.33%) ITIL
2 14 (46.67%) Retail
3 13 (43.33%) MS Exchange
3 13 (43.33%) TCP/IP
3 13 (43.33%) Active Directory
4 12 (40.00%) ITSM
5 9 (30.00%) Microsoft
6 8 (26.67%) SLA
6 8 (26.67%) MS Office
7 5 (16.67%) SQL
7 5 (16.67%) SQL Server
7 5 (16.67%) BMC
7 5 (16.67%) Remedy
7 5 (16.67%) Remedy ITSM
7 5 (16.67%) Root Cause Analysis
8 4 (13.33%) Release Management
8 4 (13.33%) ITIL Foundation Certificate
8 4 (13.33%) Cisco
8 4 (13.33%) MS Excel
9 3 (10.00%) C
9 3 (10.00%) IBM
9 3 (10.00%) HP
9 3 (10.00%) Project Management
9 3 (10.00%) Scrum
9 3 (10.00%) Business Continuity
9 3 (10.00%) Management Information System
9 3 (10.00%) Change Management
9 3 (10.00%) SC Cleared
9 3 (10.00%) Security Cleared
9 3 (10.00%) Welsh Language

Service Management
Top Related IT Skills in Northampton by Category

For the 6 months to 29 August 2014, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (43.33%) MS Exchange
2 1 (3.33%) CMS
Applications
1 8 (26.67%) MS Office
2 4 (13.33%) MS Excel
Business Applications
1 5 (16.67%) Remedy ITSM
Communications & Networking
1 13 (43.33%) TCP/IP
2 1 (3.33%) SMTP
Database & Business Intelligence
1 5 (16.67%) SQL Server
2 1 (3.33%) SQL Server 2000
General
1 14 (46.67%) Retail
2 3 (10.00%) Welsh Language
3 2 (6.67%) Finance
4 1 (3.33%) Banking
4 1 (3.33%) Retail Banking
Job Titles
1 11 (36.67%) Analyst
2 8 (26.67%) Support Analyst
3 6 (20.00%) 1st Line Support
4 5 (16.67%) Applications Support
4 5 (16.67%) Service Analyst
4 5 (16.67%) Service Desk Analyst
5 3 (10.00%) Deployment Analyst
6 2 (6.67%) Network Engineer
6 2 (6.67%) 2nd Line Support
6 2 (6.67%) Project Manager
7 1 (3.33%) Junior
7 1 (3.33%) Test Analyst
7 1 (3.33%) Configuration Manager
7 1 (3.33%) Cabling Engineer
7 1 (3.33%) Service Manager
7 1 (3.33%) Change Manager
7 1 (3.33%) Applications Support Analyst
7 1 (3.33%) IT Services Manager
7 1 (3.33%) Junior Test Analyst
7 1 (3.33%) Junior Analyst
Libraries, Frameworks & Software Standards
1 2 (6.67%) .NET
2 1 (3.33%) XML
2 1 (3.33%) HTML
Miscellaneous
1 3 (10.00%) Management Information System
2 1 (3.33%) Computer Science
2 1 (3.33%) CMDB
Operating Systems
1 1 (3.33%) Windows
1 1 (3.33%) Windows XP
1 1 (3.33%) Windows 7
Processes & Methodologies
1 19 (63.33%) ITIL
2 12 (40.00%) ITSM
3 5 (16.67%) Root Cause Analysis
4 4 (13.33%) Release Management
5 3 (10.00%) Scrum
5 3 (10.00%) Business Continuity
5 3 (10.00%) Project Management
5 3 (10.00%) Change Management
6 2 (6.67%) E-Commerce
6 2 (6.67%) Agile Software Development
6 2 (6.67%) Supplier Management
6 2 (6.67%) Time Management
6 2 (6.67%) Continuous Improvement
6 2 (6.67%) Project Planning
6 2 (6.67%) Stakeholder Management
7 1 (3.33%) Matrix Management
7 1 (3.33%) Knowledge Management
7 1 (3.33%) Incident Management
7 1 (3.33%) Risk Management
7 1 (3.33%) Workflow
Programming Languages
1 5 (16.67%) SQL
2 3 (10.00%) C
3 1 (3.33%) Java
3 1 (3.33%) JavaScript
3 1 (3.33%) VBScript
3 1 (3.33%) VB
Qualifications
1 4 (13.33%) ITIL Foundation Certificate
2 3 (10.00%) SC Cleared
2 3 (10.00%) Security Cleared
3 2 (6.67%) Degree
4 1 (3.33%) ISEB
4 1 (3.33%) ISTQB
Quality Assurance & Compliance
1 8 (26.67%) SLA
System Software
1 13 (43.33%) Active Directory
Vendors
1 9 (30.00%) Microsoft
2 5 (16.67%) BMC
2 5 (16.67%) Remedy
3 4 (13.33%) Cisco
4 3 (10.00%) IBM
4 3 (10.00%) HP
Northampton, Northamptonshire
Circle Recruitment
Salary: £20000 - £23000 per annum + bonus+bens
Posted: 18 hours ago
Northampton, Northamptonshire
SJB Corporate Ltd
Salary: Unspecified plus 25 days holiday + pension + additional benefits
Posted: Yesterday