The first table below looks at the demand for Service Management skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Northampton region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 53 47 53
Rank change year-on-year
-6 +6
Permanent jobs citing Service Management 16 9 3
As % of all permanent IT jobs located in Northampton 2.51% 2.26% 0.62%
As % of the Processes & Methodologies category 3.07% 2.90% 0.84%
Number of salaries quoted 14 9 3
Average salary £21,750 £35,000 £34,000
Average salary % change year-on-year
-37.85% +2.94%
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
521 310 357
As % of all permanent IT jobs located in Northampton 81.66% 77.69% 73.46%
Number of salaries quoted 441 265 341
Average salary £40,000 £39,000 £39,532
Average salary % change year-on-year
+2.56% -1.34%
90% offered a salary of more than £26,250 £26,000 £24,500
10% offered a salary of more than £52,500 £60,000 £50,000
UK excluding London average salary £42,500 £40,000 £40,052
% change year-on-year
+6.25% -0.12%
Service Management
Northamptonshire

Service Management
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northampton

Service Management
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northampton region.

Service Management Salary Trend in Northampton

Service Management
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Service Management across the Northampton region over the 3 months to 16 April 2014.

Service Management Salary Histogram in Northampton

Service Management
Top 30 Related IT Skills in Northampton

For the 6 months to 16 April 2014, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 22 (88.00%) ITIL
2 13 (52.00%) ITSM
3 11 (44.00%) Windows
4 10 (40.00%) TCP/IP
4 10 (40.00%) Microsoft
5 8 (32.00%) Active Directory
5 8 (32.00%) MS Exchange
5 8 (32.00%) Root Cause Analysis
6 7 (28.00%) SQL
7 6 (24.00%) Finance
7 6 (24.00%) MS Office
7 6 (24.00%) MS Excel
8 5 (20.00%) SQL Server
8 5 (20.00%) Remedy
8 5 (20.00%) Blackberry
8 5 (20.00%) BMC
8 5 (20.00%) Windows 7
8 5 (20.00%) ITIL V3
8 5 (20.00%) Retail
8 5 (20.00%) Windows Vista
8 5 (20.00%) Remedy ITSM
9 4 (16.00%) Control-M
9 4 (16.00%) Project Management
9 4 (16.00%) Workflow
9 4 (16.00%) .NET
9 4 (16.00%) VBScript
9 4 (16.00%) SLA
10 3 (12.00%) SharePoint
10 3 (12.00%) C
10 3 (12.00%) MCP

Service Management
Top Related IT Skills in Northampton by Category

For the 6 months to 16 April 2014, IT jobs across the Northampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (32.00%) MS Exchange
2 3 (12.00%) Blackberry Enterprise Server
2 3 (12.00%) Exchange Server 2003
2 3 (12.00%) Exchange Server 2007
2 3 (12.00%) SharePoint
3 2 (8.00%) IIS
Applications
1 6 (24.00%) MS Office
1 6 (24.00%) MS Excel
2 2 (8.00%) MS Visio
Business Applications
1 5 (20.00%) Remedy ITSM
Communications & Networking
1 10 (40.00%) TCP/IP
2 3 (12.00%) DHCP
3 2 (8.00%) VPN
3 2 (8.00%) Internet
3 2 (8.00%) Network Security
Database & Business Intelligence
1 5 (20.00%) SQL Server
2 1 (4.00%) Crystal Reports
2 1 (4.00%) Oracle Reports
2 1 (4.00%) DTS
2 1 (4.00%) SQL Server 2000
2 1 (4.00%) SQL Server Reporting Services
2 1 (4.00%) SQL Server Integration Services
Development Applications
1 1 (4.00%) Team Foundation Server
General
1 6 (24.00%) Finance
2 5 (20.00%) Retail
Job Titles
1 10 (40.00%) Analyst
2 8 (32.00%) Support Analyst
3 7 (28.00%) 1st Line Support
4 4 (16.00%) Applications Support
5 3 (12.00%) 2nd Line Support
5 3 (12.00%) Developer
5 3 (12.00%) Deployment Analyst
5 3 (12.00%) 2nd Line Support Analyst
6 2 (8.00%) 1st Line Support Analyst
6 2 (8.00%) Service Desk Team Leader
6 2 (8.00%) PRINCE2 Project Manager
6 2 (8.00%) Service Desk Analyst
6 2 (8.00%) Team Leader
6 2 (8.00%) IT Project Manager
6 2 (8.00%) Infrastructure Architect
6 2 (8.00%) Service Analyst
6 2 (8.00%) IT Manager
6 2 (8.00%) Applications Developer
6 2 (8.00%) Architect
6 2 (8.00%) Project Manager
Libraries, Frameworks & Software Standards
1 4 (16.00%) .NET
2 2 (8.00%) EDI
3 1 (4.00%) ASP.NET
3 1 (4.00%) Web Services
Miscellaneous
1 5 (20.00%) Blackberry
2 2 (8.00%) Replication
2 2 (8.00%) Client/Server
Operating Systems
1 11 (44.00%) Windows
2 5 (20.00%) Windows Vista
2 5 (20.00%) Windows 7
3 3 (12.00%) UNIX
3 3 (12.00%) Windows Server 2008
3 3 (12.00%) Windows Server 2003
Processes & Methodologies
1 22 (88.00%) ITIL
2 13 (52.00%) ITSM
3 8 (32.00%) Root Cause Analysis
4 5 (20.00%) ITIL V3
5 4 (16.00%) Workflow
5 4 (16.00%) Project Management
6 3 (12.00%) Time Management
6 3 (12.00%) Incident Management
6 3 (12.00%) Release Management
7 2 (8.00%) User Acceptance Testing
7 2 (8.00%) Test Scripting
7 2 (8.00%) Change Management
7 2 (8.00%) PRINCE2
7 2 (8.00%) ERP
7 2 (8.00%) PRINCE
7 2 (8.00%) Stakeholder Management
7 2 (8.00%) Programme Management
7 2 (8.00%) TOGAF
7 2 (8.00%) Network Design
7 2 (8.00%) Logistics
Programming Languages
1 7 (28.00%) SQL
2 4 (16.00%) VBScript
3 3 (12.00%) C
4 1 (4.00%) C#
4 1 (4.00%) Delphi
4 1 (4.00%) VB
Qualifications
1 3 (12.00%) MCP
1 3 (12.00%) Microsoft Certification
1 3 (12.00%) Degree
1 3 (12.00%) SC Cleared
1 3 (12.00%) Security Cleared
2 2 (8.00%) ITIL Certification
2 2 (8.00%) MCITP
Quality Assurance & Compliance
1 4 (16.00%) SLA
System Software
1 8 (32.00%) Active Directory
2 2 (8.00%) VMware ESX
2 2 (8.00%) VMware Infrastructure
Systems Management
1 4 (16.00%) Control-M
Vendors
1 10 (40.00%) Microsoft
2 5 (20.00%) BMC
2 5 (20.00%) Remedy
3 2 (8.00%) VMware
3 2 (8.00%) EMC
3 2 (8.00%) SAP
3 2 (8.00%) Unisys
3 2 (8.00%) Cisco
4 1 (4.00%) Oracle