The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 75 64 69
Rank change year-on-year
-11 +5
Permanent jobs requiring a 2nd Line Support Analyst 14 2 6
As % of all permanent IT jobs located in Northamptonshire 1.49% 0.31% 0.93%
As % of the Job Titles category 1.55% 0.32% 0.95%
Number of salaries quoted 14 2 6
Average salary £23,000 £25,000 £23,000
Average salary % change year-on-year
-8.00% +8.69%
90% offered a salary of more than £22,500 £25,000 £22,750
10% offered a salary of more than £25,500 £25,000 £24,000
UK excluding London average salary £24,000 £23,500 £24,500
% change year-on-year
+2.12% -4.08%
2nd Line Support Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
906 621 631
As % of all permanent IT jobs located in Northamptonshire 96.38% 95.69% 97.98%
Number of salaries quoted 817 556 569
Average salary £36,000 £37,500 £37,500
Average salary % change year-on-year
-4.00% -
90% offered a salary of more than £22,500 £22,500 £25,000
10% offered a salary of more than £52,500 £51,500 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support Analyst
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Northamptonshire

2nd Line Support Analyst
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Northamptonshire region.

2nd Line Support Analyst Salary Trend in Northamptonshire

2nd Line Support Analyst
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Northamptonshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -4 14 £23,000 -8.00%
Towcester - 1 £22,500 -
2nd Line Support Analyst
East Midlands

2nd Line Support Analyst
Top 25 Related IT Skills in Northamptonshire

For the 6 months to 29 August 2014, IT jobs across the Northamptonshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 16 (88.89%) MS Excel
2 10 (55.56%) SQL
3 9 (50.00%) Windows
3 9 (50.00%) TCP/IP
4 7 (38.89%) Microsoft
5 6 (33.33%) Degree
5 6 (33.33%) Windows Server 2008
5 6 (33.33%) MS Exchange
5 6 (33.33%) SharePoint
5 6 (33.33%) SQL Server
6 4 (22.22%) .NET
7 3 (16.67%) MS Office
7 3 (16.67%) ITIL
7 3 (16.67%) Windows 7
8 2 (11.11%) Retail
8 2 (11.11%) Time Management
8 2 (11.11%) Disaster Recovery
8 2 (11.11%) Java
8 2 (11.11%) Windows XP
8 2 (11.11%) SLA
8 2 (11.11%) Active Directory
9 1 (5.56%) VPN
9 1 (5.56%) DNS
9 1 (5.56%) UNIX
9 1 (5.56%) MS PowerPoint

2nd Line Support Analyst
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 29 August 2014, IT jobs across the Northamptonshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (33.33%) SharePoint
1 6 (33.33%) MS Exchange
Applications
1 16 (88.89%) MS Excel
2 3 (16.67%) MS Office
3 1 (5.56%) MS PowerPoint
Communications & Networking
1 9 (50.00%) TCP/IP
2 1 (5.56%) VPN
2 1 (5.56%) DNS
Database & Business Intelligence
1 6 (33.33%) SQL Server
General
1 2 (11.11%) Retail
Libraries, Frameworks & Software Standards
1 4 (22.22%) .NET
Operating Systems
1 9 (50.00%) Windows
2 6 (33.33%) Windows Server 2008
3 3 (16.67%) Windows 7
4 2 (11.11%) Windows XP
5 1 (5.56%) UNIX
Processes & Methodologies
1 3 (16.67%) ITIL
2 2 (11.11%) Disaster Recovery
2 2 (11.11%) Time Management
Programming Languages
1 10 (55.56%) SQL
2 2 (11.11%) Java
Qualifications
1 6 (33.33%) Degree
Quality Assurance & Compliance
1 2 (11.11%) SLA
System Software
1 2 (11.11%) Active Directory
Vendors
1 7 (38.89%) Microsoft