The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 84 - 69
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support Analyst 8 0 7
As % of all permanent IT jobs located in Northamptonshire 0.77% - 1.07%
As % of the Job Titles category 0.82% - 1.10%
Number of salaries quoted 8 0 7
Average salary £23,250 - £23,000
UK excluding London average salary £25,000 £25,000 £23,000
% change year-on-year
- +8.69%
2nd Line Support Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
974 566 636
As % of all permanent IT jobs located in Northamptonshire 94.29% 94.65% 97.55%
Number of salaries quoted 894 509 598
Average salary £37,500 £38,500 £37,000
Average salary % change year-on-year
-2.59% +4.05%
90% offered a salary of more than £21,500 £22,500 £23,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Northamptonshire

2nd Line Support Analyst
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Northamptonshire region.

2nd Line Support Analyst Salary Trend in Northamptonshire

2nd Line Support Analyst
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Northamptonshire region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton - 8 £23,250 -
2nd Line Support Analyst
East Midlands

2nd Line Support Analyst
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 23 October 2014, IT jobs across the Northamptonshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 17 (85.00%) MS Excel
2 11 (55.00%) Windows
3 10 (50.00%) Microsoft
3 10 (50.00%) SQL
4 9 (45.00%) TCP/IP
5 7 (35.00%) MS Exchange
5 7 (35.00%) SQL Server
5 7 (35.00%) Degree
5 7 (35.00%) Windows Server 2008
6 6 (30.00%) SharePoint
7 5 (25.00%) SLA
8 4 (20.00%) ITIL
9 3 (15.00%) .NET
9 3 (15.00%) Active Directory
9 3 (15.00%) Windows 7
10 2 (10.00%) Retail
10 2 (10.00%) Time Management
10 2 (10.00%) MS Office
10 2 (10.00%) LAN
10 2 (10.00%) WAN
10 2 (10.00%) Windows XP
11 1 (5.00%) CRM
11 1 (5.00%) Java
11 1 (5.00%) MCP
11 1 (5.00%) IIS
11 1 (5.00%) Microsoft Certification
11 1 (5.00%) Windows Server 2003
11 1 (5.00%) Service Management
11 1 (5.00%) Disaster Recovery
11 1 (5.00%) Law

2nd Line Support Analyst
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 23 October 2014, IT jobs across the Northamptonshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (35.00%) MS Exchange
2 6 (30.00%) SharePoint
3 1 (5.00%) IIS
3 1 (5.00%) Exchange Server 2003
3 1 (5.00%) Exchange Server 2007
Applications
1 17 (85.00%) MS Excel
2 2 (10.00%) MS Office
Communications & Networking
1 9 (45.00%) TCP/IP
2 2 (10.00%) LAN
2 2 (10.00%) WAN
Database & Business Intelligence
1 7 (35.00%) SQL Server
General
1 2 (10.00%) Retail
2 1 (5.00%) Law
Libraries, Frameworks & Software Standards
1 3 (15.00%) .NET
Miscellaneous
1 1 (5.00%) Computer Science
Operating Systems
1 11 (55.00%) Windows
2 7 (35.00%) Windows Server 2008
3 3 (15.00%) Windows 7
4 2 (10.00%) Windows XP
5 1 (5.00%) Windows Server 2003
5 1 (5.00%) Windows Vista
Processes & Methodologies
1 4 (20.00%) ITIL
2 2 (10.00%) Time Management
3 1 (5.00%) CRM
3 1 (5.00%) Service Management
3 1 (5.00%) Disaster Recovery
3 1 (5.00%) Coaching
Programming Languages
1 10 (50.00%) SQL
2 1 (5.00%) Java
Qualifications
1 7 (35.00%) Degree
2 1 (5.00%) MCP
2 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 5 (25.00%) SLA
System Software
1 3 (15.00%) Active Directory
Vendors
1 10 (50.00%) Microsoft