The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Third Line Support
Rank 75 85 61
Rank change year-on-year
+10 -24
Permanent jobs requiring a 3rd Line Support 4 2 6
As % of all permanent IT jobs located in Northamptonshire 0.42% 0.22% 0.93%
As % of the Job Titles category 0.43% 0.22% 0.97%
Number of salaries quoted 4 2 6
Average salary £45,000 £37,500 £31,750
Average salary % change year-on-year
+20.00% +18.11%
90% offered a salary of more than £40,000 £35,500 £26,000
10% offered a salary of more than £50,000 £39,500 £32,500
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
927 891 620
As % of all permanent IT jobs located in Northamptonshire 97.78% 96.64% 95.68%
Number of salaries quoted 834 803 555
Average salary £40,000 £36,000 £37,500
Average salary % change year-on-year
+11.11% -4.00%
90% offered a salary of more than £23,500 £22,500 £22,500
10% offered a salary of more than £55,000 £57,500 £52,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Northamptonshire

3rd Line Support
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Northamptonshire region.

3rd Line Support Salary Trend in Northamptonshire

3rd Line Support
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Northamptonshire region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -1 2 £50,000 +25.00%
Kettering - 1 £40,000 -
3rd Line Support
East Midlands

3rd Line Support
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 31 August 2015, IT jobs across the Northamptonshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 9 (64.29%) Windows
1 9 (64.29%) Microsoft
1 9 (64.29%) Citrix
1 9 (64.29%) Hyper-V
2 8 (57.14%) VMware
3 6 (42.86%) XenApp
3 6 (42.86%) SAN
4 5 (35.71%) Citrix Certification
4 5 (35.71%) Active Directory
4 5 (35.71%) Cisco
4 5 (35.71%) XenServer
4 5 (35.71%) XenDesktop
5 4 (28.57%) LAN
5 4 (28.57%) WAN
5 4 (28.57%) Linux
5 4 (28.57%) Windows Server 2012
5 4 (28.57%) XenMobile
5 4 (28.57%) Data Centre
6 3 (21.43%) NetScaler
6 3 (21.43%) ITIL
6 3 (21.43%) MS Exchange
6 3 (21.43%) MS Excel
6 3 (21.43%) NetApp
6 3 (21.43%) Windows Server 2008
6 3 (21.43%) SCCM
6 3 (21.43%) Microsoft App-V
7 2 (14.29%) VMware Infrastructure
7 2 (14.29%) Problem Management
7 2 (14.29%) VMware ESX
7 2 (14.29%) Microsoft Certification

3rd Line Support
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 31 August 2015, IT jobs across the Northamptonshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (21.43%) MS Exchange
2 1 (7.14%) Exchange Server 2010
2 1 (7.14%) Exchange Server 2013
Applications
1 3 (21.43%) MS Excel
2 2 (14.29%) MS Office
Communications & Networking
1 6 (42.86%) SAN
2 4 (28.57%) LAN
2 4 (28.57%) WAN
3 3 (21.43%) NetScaler
4 1 (7.14%) Firewall
4 1 (7.14%) Cisco ASA
4 1 (7.14%) TCP/IP
4 1 (7.14%) DNS
General
1 1 (7.14%) Finance
Miscellaneous
1 4 (28.57%) Data Centre
2 1 (7.14%) Clustering
2 1 (7.14%) Computer Science
Operating Systems
1 9 (64.29%) Windows
2 4 (28.57%) Linux
2 4 (28.57%) Windows Server 2012
3 3 (21.43%) Windows Server 2008
4 2 (14.29%) UNIX
5 1 (7.14%) Windows XP
Processes & Methodologies
1 3 (21.43%) ITIL
2 2 (14.29%) Problem Management
2 2 (14.29%) Change Control
2 2 (14.29%) Root Cause Analysis
2 2 (14.29%) Mentoring
3 1 (7.14%) Capacity Planning
3 1 (7.14%) Service Delivery
3 1 (7.14%) Load Balancing
Programming Languages
1 2 (14.29%) SQL
Qualifications
1 5 (35.71%) Citrix Certification
2 2 (14.29%) CCA
2 2 (14.29%) MCP
2 2 (14.29%) MCSE
2 2 (14.29%) MCSA
2 2 (14.29%) Microsoft Certification
2 2 (14.29%) ITIL Certification
3 1 (7.14%) VMware Certified Professional (VCP)
3 1 (7.14%) MCITP
3 1 (7.14%) Degree
3 1 (7.14%) SC Cleared
3 1 (7.14%) Security Cleared
3 1 (7.14%) CCNP
3 1 (7.14%) CCNA
3 1 (7.14%) CCDP
3 1 (7.14%) Cisco Certification
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 9 (64.29%) Hyper-V
2 6 (42.86%) XenApp
3 5 (35.71%) XenServer
3 5 (35.71%) XenDesktop
3 5 (35.71%) Active Directory
4 3 (21.43%) Microsoft App-V
5 2 (14.29%) VMware Infrastructure
5 2 (14.29%) VMware ESX
5 2 (14.29%) VMware ESXi
6 1 (7.14%) vSphere
Systems Management
1 4 (28.57%) XenMobile
2 3 (21.43%) SCCM
3 1 (7.14%) SCOM
3 1 (7.14%) WSUS
Vendors
1 9 (64.29%) Microsoft
1 9 (64.29%) Citrix
2 8 (57.14%) VMware
3 5 (35.71%) Cisco
4 3 (21.43%) NetApp
5 1 (7.14%) Dell