Northamptonshire Customer Support Analyst Jobs

This section looks at the demand for the Customer Support Analyst role in IT jobs within the Northamptonshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Analyst in their job title over the 3 months to 20 August 2008 with a comparison to the same period last year.

Customer Support Analyst
Location Berkhamsted Berkshire Bristol Buckinghamshire City of London East Midlands East of England England Godalming Hampshire Hertfordshire London Merseyside Middlesex Milton Keynes North West Northampton Northamptonshire Nottingham Nottinghamshire Portsmouth Reading Scotland Slough Somerset South East South West Southwark St Helens Surrey UK Watford West Lothian Woking Yeovil	3 months to 20 Aug 2008	Same period last year
Rank	84	-
Rank change on same period last year	-
Matching permanent IT job ads	2	0
As % of all UK permanent IT job ads sampled	0.001 %	0.000 %
As % of the category below	0.175 %	0.000 %
Salaries quoted	2	0
Average minimum salary	£25,000	-
Average salary	£27,500	-
% change on same period last year	-
Average maximum salary	£30,000	-
UK excluding London average salary	£20,660	£22,143
% change on same period last year	-6.70 %
Job Titles Northamptonshire
Matching permanent IT job ads	1144	1081
As % of all UK permanent IT job ads sampled	0.616 %	0.451 %
Salaries quoted	1019	870
Average minimum salary	£35,069	£32,945
Average salary	£38,247	£35,271
% change on same period last year	+8.43 %
Average maximum salary	£41,426	£37,598
UK excluding London average salary	£38,055	£39,430
% change on same period last year	-3.48 %
Customer Support Analyst East Midlands

Customer Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Customer Support Analyst across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

Customer Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Analyst across the Northamptonshire region.

Customer Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Customer Support Analyst across the Northamptonshire region over the 3 months to 20 August 2008.

Customer Support Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Support Analyst within the Northamptonshire region over the 3 months to 20 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Northampton	-	2	£27,500	-

Customer Support Analyst East Midlands

Customer Support Analyst
Top 14 Related IT Skills

For the 6 months to 20 August 2008, IT jobs across the Northamptonshire region that cited Customer Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title.

1 2 (66.67 %) Document Management 1 2 (66.67 %) SQL Server 1 2 (66.67 %) ITIL 1 2 (66.67 %) MCP 1 2 (66.67 %) MCSE 1 2 (66.67 %) MS Excel 1 2 (66.67 %) CRM 1 2 (66.67 %) SharePoint 1 2 (66.67 %) Microsoft 1 2 (66.67 %) Microsoft Certification 2 1 (33.33 %) Web Development 2 1 (33.33 %) Degree 2 1 (33.33 %) Retail 2 1 (33.33 %) Government

Customer Support Analyst
Top Related IT Skills by Category

For the 6 months to 20 August 2008, IT jobs across the Northamptonshire region that cited Customer Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms 1 2 (66.67 %) SharePoint	Applications 1 2 (66.67 %) MS Excel
Database & Business Intelligence 1 2 (66.67 %) SQL Server	General 1 1 (33.33 %) Government 1 1 (33.33 %) Retail
Processes & Methodologies 1 2 (66.67 %) ITIL 1 2 (66.67 %) CRM 1 2 (66.67 %) Document Management 2 1 (33.33 %) Web Development	Qualifications 1 2 (66.67 %) MCP 1 2 (66.67 %) MCSE 1 2 (66.67 %) Microsoft Certification 2 1 (33.33 %) Degree
Vendors 1 2 (66.67 %) Microsoft