The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
East Midlands / Northamptonshire
Rank 61 74 69
Rank change year-on-year
+13 -5
Permanent jobs citing ITSM 12 11 14
As % of all permanent IT jobs located in Northamptonshire 1.62% 1.36% 1.71%
As % of the Processes & Methodologies category 1.78% 1.52% 1.93%
Number of salaries quoted 7 11 14
Median salary £40,000 £21,000 £30,000
Median salary % change year-on-year
+90.47% -30.00%
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
675 726 726
As % of all permanent IT jobs located in Northamptonshire 91.22% 89.74% 88.64%
Number of salaries quoted 503 530 671
Median salary £44,000 £42,500 £42,000
Median salary % change year-on-year
+3.52% +1.19%
90% offered a salary of more than £31,000 £25,000 £31,500
10% offered a salary of more than £57,500 £65,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Northamptonshire

The demand trend of job ads across the Northamptonshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northamptonshire

ITSM
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northamptonshire region.

ITSM Salary Trend in Northamptonshire

ITSM
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing ITSM across the Northamptonshire region over the 3 months to 17 January 2017.

ITSM Salary Histogram in Northamptonshire

ITSM
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Northamptonshire region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +9 7 £40,000 +90.47%
Kettering - 5 £40,000 -
ITSM
East Midlands

ITSM
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 17 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northamptonshire region with a requirement for ITSM.

1 24 (85.71%) ITIL
1 24 (85.71%) Service Management
2 12 (42.86%) Service Delivery
3 10 (35.71%) Project Management
3 10 (35.71%) Active Directory
3 10 (35.71%) Windows
3 10 (35.71%) ITIL V3
4 9 (32.14%) Windows 7
4 9 (32.14%) Exchange Server 2010
4 9 (32.14%) Windows 8
4 9 (32.14%) MS Exchange
4 9 (32.14%) DHCP
4 9 (32.14%) TCP/IP
4 9 (32.14%) Exchange Server 2007
4 9 (32.14%) Windows Server 2008
5 7 (25.00%) SDLC
6 5 (17.86%) Incident Management
6 5 (17.86%) SC Cleared
6 5 (17.86%) Security Cleared
7 4 (14.29%) SolarWinds
7 4 (14.29%) SCCM
7 4 (14.29%) SCOM
7 4 (14.29%) Performance Management
7 4 (14.29%) Problem Management
7 4 (14.29%) Capacity Management
7 4 (14.29%) Continuous Improvement
8 3 (10.71%) Test Management
8 3 (10.71%) Performance Metrics
8 3 (10.71%) Transition Management
8 3 (10.71%) Planning and Forecasting

ITSM
Top Related IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (32.14%) Exchange Server 2007
1 9 (32.14%) Exchange Server 2010
1 9 (32.14%) MS Exchange
2 2 (7.14%) Blackberry Enterprise Server
2 2 (7.14%) CMS
3 1 (3.57%) IIS
Applications
1 2 (7.14%) MS Excel
2 1 (3.57%) MS Office
Communications & Networking
1 9 (32.14%) DHCP
1 9 (32.14%) TCP/IP
2 2 (7.14%) Intranet
3 1 (3.57%) Extranet
3 1 (3.57%) Internet
Database & Business Intelligence
1 1 (3.57%) MySQL
1 1 (3.57%) SQL Server
General
1 2 (7.14%) Finance
Job Titles
1 13 (46.43%) Analyst
2 12 (42.86%) Service Analyst
3 9 (32.14%) Service Desk Analyst
4 7 (25.00%) Service Manager
5 3 (10.71%) Capacity Manager
5 3 (10.71%) Senior Analyst
5 3 (10.71%) Senior Service Desk Analyst
5 3 (10.71%) Service Transition Analyst
5 3 (10.71%) Transition Analyst
6 2 (7.14%) Delivery Manager
6 2 (7.14%) Help Desk Analyst
6 2 (7.14%) IT Manager
6 2 (7.14%) Performance Manager
6 2 (7.14%) Service Desk Team Leader
6 2 (7.14%) Services Delivery Manager
6 2 (7.14%) Team Leader
7 1 (3.57%) Consultant
7 1 (3.57%) Senior Manager
7 1 (3.57%) Senior Services Delivery Manager
7 1 (3.57%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 1 (3.57%) .NET
1 1 (3.57%) ASP.NET
1 1 (3.57%) Web Services
Miscellaneous
1 3 (10.71%) Performance Metrics
2 2 (7.14%) Blackberry
3 1 (3.57%) Analytical Skills
3 1 (3.57%) Client/Server
3 1 (3.57%) Driving Licence
3 1 (3.57%) Statistics
Operating Systems
1 10 (35.71%) Windows
2 9 (32.14%) Windows 7
2 9 (32.14%) Windows 8
2 9 (32.14%) Windows Server 2008
3 1 (3.57%) Windows Server
Processes & Methodologies
1 24 (85.71%) ITIL
1 24 (85.71%) Service Management
2 12 (42.86%) Service Delivery
3 10 (35.71%) ITIL V3
3 10 (35.71%) Project Management
4 7 (25.00%) SDLC
5 5 (17.86%) Incident Management
6 4 (14.29%) Capacity Management
6 4 (14.29%) Continuous Improvement
6 4 (14.29%) Performance Management
6 4 (14.29%) Problem Management
7 3 (10.71%) Agile Software Development
7 3 (10.71%) Configuration Management
7 3 (10.71%) Information Security
7 3 (10.71%) Matrix Management
7 3 (10.71%) Planning and Forecasting
7 3 (10.71%) Test Management
7 3 (10.71%) Transition Management
8 1 (3.57%) Change Management
8 1 (3.57%) Supplier Management
Programming Languages
1 1 (3.57%) C#
Qualifications
1 5 (17.86%) SC Cleared
1 5 (17.86%) Security Cleared
2 3 (10.71%) Degree
3 2 (7.14%) MCP
System Software
1 10 (35.71%) Active Directory
Systems Management
1 4 (14.29%) SCCM
1 4 (14.29%) SCOM
Vendors
1 4 (14.29%) SolarWinds
2 3 (10.71%) Microsoft
3 2 (7.14%) Avaya
3 2 (7.14%) ServiceNow
4 1 (3.57%) HP
4 1 (3.57%) Oracle