The first table below looks at the demand for ITSM skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Northamptonshire region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 76 59 66
Rank change year-on-year
-17 +7
Permanent jobs citing ITSM 5 9 2
As % of all permanent IT jobs located in Northamptonshire 0.58% 1.37% 0.31%
As % of the Processes & Methodologies category 0.71% 1.86% 0.40%
Number of salaries quoted 5 9 2
Average salary £31,000 £32,500 £31,500
Average salary % change year-on-year
-4.61% +3.17%
90% offered a salary of more than £25,000 £17,500 £31,100
10% offered a salary of more than £35,000 £36,000 £31,900
UK excluding London average salary £43,000 £42,500 £40,000
% change year-on-year
+1.17% +6.25%
Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
700 485 503
As % of all permanent IT jobs located in Northamptonshire 81.11% 73.71% 77.62%
Number of salaries quoted 645 427 455
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £27,000 £30,000 £25,000
10% offered a salary of more than £57,500 £60,000 £62,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
East Midlands

ITSM
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northamptonshire

ITSM
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northamptonshire region.

ITSM Salary Trend in Northamptonshire

ITSM
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Northamptonshire region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kettering - 2 £25,000 -
Northampton -23 1 £31,000 -6.06%
ITSM
East Midlands

ITSM
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 24 July 2014, IT jobs across the Northamptonshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 12 (85.71%) Service Management
2 9 (64.29%) SQL
3 8 (57.14%) ITIL
4 5 (35.71%) Microsoft
4 5 (35.71%) SQL Server
4 5 (35.71%) MS Office
4 5 (35.71%) MS Excel
4 5 (35.71%) Root Cause Analysis
5 4 (28.57%) Release Management
5 4 (28.57%) Windows
6 3 (21.43%) Visual Studio
6 3 (21.43%) .NET
6 3 (21.43%) Marketing
6 3 (21.43%) Automated Testing
6 3 (21.43%) ITIL Foundation Certificate
7 2 (14.29%) ISTQB Foundation Certification
7 2 (14.29%) Software Testing
7 2 (14.29%) MCITP
7 2 (14.29%) ISTQB
7 2 (14.29%) Finance
7 2 (14.29%) Stakeholder Management
7 2 (14.29%) Replication
7 2 (14.29%) VMware
7 2 (14.29%) VMware ESX
7 2 (14.29%) TOGAF
7 2 (14.29%) Network Design
7 2 (14.29%) Degree
7 2 (14.29%) Windows Vista
7 2 (14.29%) Computer Science
7 2 (14.29%) Oracle Database

ITSM
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 24 July 2014, IT jobs across the Northamptonshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) IIS
1 2 (14.29%) SharePoint
Applications
1 5 (35.71%) MS Office
1 5 (35.71%) MS Excel
2 2 (14.29%) MS Visio
Business Applications
1 1 (7.14%) Remedy ITSM
Communications & Networking
1 2 (14.29%) Network Security
1 2 (14.29%) TCP/IP
1 2 (14.29%) VPN
1 2 (14.29%) Internet
Database & Business Intelligence
1 5 (35.71%) SQL Server
2 2 (14.29%) Oracle Database
3 1 (7.14%) SQL Server 2000
Development Applications
1 3 (21.43%) Visual Studio
General
1 3 (21.43%) Marketing
2 2 (14.29%) Finance
Job Titles
1 6 (42.86%) Analyst
1 6 (42.86%) Support Analyst
2 5 (35.71%) Applications Support
3 3 (21.43%) Tester
3 3 (21.43%) Deployment Analyst
3 3 (21.43%) Software Tester
4 2 (14.29%) Service Desk Analyst
4 2 (14.29%) Infrastructure Architect
4 2 (14.29%) Service Analyst
4 2 (14.29%) 1st Line Support Analyst
4 2 (14.29%) 1st Line Support
4 2 (14.29%) Sales Executive
4 2 (14.29%) Architect
5 1 (7.14%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 3 (21.43%) .NET
Miscellaneous
1 2 (14.29%) Replication
1 2 (14.29%) Computer Science
1 2 (14.29%) Client/Server
1 2 (14.29%) Blackberry
Operating Systems
1 4 (28.57%) Windows
2 2 (14.29%) Windows Vista
2 2 (14.29%) Windows 7
Processes & Methodologies
1 12 (85.71%) Service Management
2 8 (57.14%) ITIL
3 5 (35.71%) Root Cause Analysis
4 4 (28.57%) Release Management
5 3 (21.43%) Automated Testing
6 2 (14.29%) Software Testing
6 2 (14.29%) Stakeholder Management
6 2 (14.29%) TOGAF
6 2 (14.29%) Network Design
6 2 (14.29%) ITIL V3
6 2 (14.29%) Marketing Strategy
7 1 (7.14%) Automation Testing
7 1 (7.14%) Use Case
7 1 (7.14%) Scrum
7 1 (7.14%) Disaster Recovery
7 1 (7.14%) Agile Software Development
Programming Languages
1 9 (64.29%) SQL
2 2 (14.29%) C
3 1 (7.14%) VBScript
3 1 (7.14%) VB
Qualifications
1 3 (21.43%) ITIL Foundation Certificate
2 2 (14.29%) ISTQB Foundation Certification
2 2 (14.29%) MCITP
2 2 (14.29%) ISTQB
2 2 (14.29%) Degree
2 2 (14.29%) MCP
2 2 (14.29%) ISEB
2 2 (14.29%) Microsoft Certification
System Software
1 2 (14.29%) VMware ESX
1 2 (14.29%) VMware Infrastructure
Vendors
1 5 (35.71%) Microsoft
2 2 (14.29%) VMware
2 2 (14.29%) Oracle
2 2 (14.29%) Unisys
2 2 (14.29%) Cisco
2 2 (14.29%) EMC
3 1 (7.14%) Remedy
3 1 (7.14%) BMC