The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 73 61 70
Rank change year-on-year
-12 +9
Permanent jobs citing ITSM 10 9 2
As % of all permanent IT jobs located in Northamptonshire 1.08% 1.35% 0.31%
As % of the Processes & Methodologies category 1.34% 1.84% 0.41%
Number of salaries quoted 10 9 2
Average salary £21,000 £32,500 £31,500
Average salary % change year-on-year
-35.38% +3.17%
90% offered a salary of more than £20,500 £17,500 £31,100
10% offered a salary of more than £35,000 £36,000 £31,900
UK excluding London average salary £41,000 £42,500 £40,000
% change year-on-year
-3.52% +6.25%
ITSM
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
746 488 489
As % of all permanent IT jobs located in Northamptonshire 80.56% 72.94% 75.46%
Number of salaries quoted 676 426 440
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,000 £30,500 £28,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northamptonshire

ITSM
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northamptonshire region.

ITSM Salary Trend in Northamptonshire

ITSM
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing ITSM across the Northamptonshire region over the 3 months to 22 August 2014.

ITSM Salary Histogram in Northamptonshire

ITSM
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Northamptonshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -16 8 £21,000 -36.36%
ITSM
East Midlands

ITSM
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 22 August 2014, IT jobs across the Northamptonshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 17 (89.47%) Service Management
2 10 (52.63%) MS Office
2 10 (52.63%) Microsoft
3 9 (47.37%) ITIL
4 8 (42.11%) SQL
5 6 (31.58%) MS Excel
5 6 (31.58%) ITIL Foundation Certificate
6 5 (26.32%) Root Cause Analysis
6 5 (26.32%) Remedy
6 5 (26.32%) Cisco
6 5 (26.32%) BMC
6 5 (26.32%) SQL Server
6 5 (26.32%) Remedy ITSM
7 4 (21.05%) C
7 4 (21.05%) Release Management
8 3 (15.79%) Visual Studio
8 3 (15.79%) IBM
8 3 (15.79%) HP
8 3 (15.79%) Welsh Language
8 3 (15.79%) SC Cleared
8 3 (15.79%) Security Cleared
8 3 (15.79%) Automated Testing
8 3 (15.79%) Marketing
8 3 (15.79%) Management Information System
8 3 (15.79%) Business Continuity
9 2 (10.53%) Degree
9 2 (10.53%) ISTQB
9 2 (10.53%) Software Testing
9 2 (10.53%) ISEB
9 2 (10.53%) .NET

ITSM
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 22 August 2014, IT jobs across the Northamptonshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.26%) SharePoint
1 1 (5.26%) IIS
Applications
1 10 (52.63%) MS Office
2 6 (31.58%) MS Excel
3 1 (5.26%) MS Visio
Business Applications
1 5 (26.32%) Remedy ITSM
Communications & Networking
1 1 (5.26%) Network Security
1 1 (5.26%) TCP/IP
1 1 (5.26%) VPN
1 1 (5.26%) Internet
Database & Business Intelligence
1 5 (26.32%) SQL Server
2 2 (10.53%) Oracle Database
3 1 (5.26%) SQL Server 2000
Development Applications
1 3 (15.79%) Visual Studio
General
1 3 (15.79%) Welsh Language
1 3 (15.79%) Marketing
2 1 (5.26%) Finance
Job Titles
1 6 (31.58%) Analyst
2 5 (26.32%) Support Analyst
2 5 (26.32%) Applications Support
3 3 (15.79%) Deployment Analyst
3 3 (15.79%) Tester
3 3 (15.79%) Software Tester
4 2 (10.53%) Network Engineer
4 2 (10.53%) Sales Executive
5 1 (5.26%) Architect
5 1 (5.26%) Service Analyst
5 1 (5.26%) Help Desk Analyst
5 1 (5.26%) 1st Line Support
5 1 (5.26%) 1st Line Support Analyst
5 1 (5.26%) Applications Support Analyst
5 1 (5.26%) Service Desk Analyst
5 1 (5.26%) Infrastructure Architect
5 1 (5.26%) Cabling Engineer
Libraries, Frameworks & Software Standards
1 2 (10.53%) .NET
Miscellaneous
1 3 (15.79%) Management Information System
2 2 (10.53%) Computer Science
3 1 (5.26%) Client/Server
3 1 (5.26%) Blackberry
3 1 (5.26%) Replication
Operating Systems
1 2 (10.53%) Windows
2 1 (5.26%) Windows Vista
2 1 (5.26%) Windows 7
Processes & Methodologies
1 17 (89.47%) Service Management
2 9 (47.37%) ITIL
3 5 (26.32%) Root Cause Analysis
4 4 (21.05%) Release Management
5 3 (15.79%) Automated Testing
5 3 (15.79%) Business Continuity
6 2 (10.53%) Software Testing
6 2 (10.53%) Marketing Strategy
7 1 (5.26%) Automation Testing
7 1 (5.26%) Disaster Recovery
7 1 (5.26%) ITIL V3
7 1 (5.26%) Use Case
7 1 (5.26%) Agile Software Development
7 1 (5.26%) TOGAF
7 1 (5.26%) Network Design
7 1 (5.26%) Stakeholder Management
7 1 (5.26%) Scrum
Programming Languages
1 8 (42.11%) SQL
2 4 (21.05%) C
3 1 (5.26%) VBScript
3 1 (5.26%) VB
Qualifications
1 6 (31.58%) ITIL Foundation Certificate
2 3 (15.79%) SC Cleared
2 3 (15.79%) Security Cleared
3 2 (10.53%) Degree
3 2 (10.53%) ISTQB
3 2 (10.53%) ISEB
3 2 (10.53%) ISTQB Foundation Certification
4 1 (5.26%) MCP
4 1 (5.26%) Microsoft Certification
4 1 (5.26%) MCITP
System Software
1 1 (5.26%) VMware Infrastructure
1 1 (5.26%) VMware ESX
Vendors
1 10 (52.63%) Microsoft
2 5 (26.32%) Remedy
2 5 (26.32%) Cisco
2 5 (26.32%) BMC
3 3 (15.79%) IBM
3 3 (15.79%) HP
4 2 (10.53%) Oracle
5 1 (5.26%) Unisys
5 1 (5.26%) EMC
5 1 (5.26%) VMware