The first table below looks at the demand for ITSM skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Northamptonshire region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 61 - 75
Rank change year-on-year
- 0
Permanent jobs citing ITSM 6 0 2
As % of all permanent IT jobs located in Northamptonshire 0.917% - 0.248%
As % of the Processes & Methodologies category 1.235% - 0.346%
Number of salaries quoted 6 0 2
Average salary £50,000 - £32,000
UK excluding London average salary £45,000 £43,750 £45,000
% change year-on-year
+2.85% -2.77%
All Processes & Methodologies
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
486 594 578
As % of all permanent IT jobs located in Northamptonshire 74.31% 77.44% 71.80%
Number of salaries quoted 405 550 527
Average salary £39,000 £37,500 £35,000
Average salary % change year-on-year
+4.00% +7.14%
90% offered a salary of more than £26,000 £24,000 £26,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
East Midlands

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Northamptonshire ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northamptonshire region.

Northamptonshire ITSM Salary Trend

ITSM
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITSM across the Northamptonshire region over the 3 months to 20 May 2013.

Northamptonshire ITSM Salary Histogram

ITSM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Northamptonshire region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Northampton - 6 £50,000 -
ITSM
East Midlands

ITSM
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Northamptonshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 11 (100.00%) ITIL
2 8 (72.73%) Service Management
3 7 (63.64%) Service Delivery
4 3 (27.27%) Stakeholder Management
4 3 (27.27%) ITIL V3
4 3 (27.27%) Root Cause Analysis
4 3 (27.27%) Problem Management
5 2 (18.18%) Remedy ITSM
5 2 (18.18%) Retail
5 2 (18.18%) Trend Analysis
5 2 (18.18%) ITIL V2
5 2 (18.18%) Finance
5 2 (18.18%) Remedy
5 2 (18.18%) SQL
6 1 (9.091%) VBScript
6 1 (9.091%) VB
6 1 (9.091%) .NET
6 1 (9.091%) SQL Server
6 1 (9.091%) MS Office
6 1 (9.091%) Windows
6 1 (9.091%) MCSE
6 1 (9.091%) MS Excel
6 1 (9.091%) Microsoft
6 1 (9.091%) Dell
6 1 (9.091%) Microsoft Certification
6 1 (9.091%) ITIL Certification
6 1 (9.091%) BMC
6 1 (9.091%) SQL Server 2000
6 1 (9.091%) Symantec
6 1 (9.091%) Norton AntiVirus

ITSM
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Northamptonshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Development
1 1 (9.091%) .NET
Applications
1 1 (9.091%) MS Office
1 1 (9.091%) MS Excel
Business Applications
1 2 (18.18%) Remedy ITSM
Database & Business Intelligence
1 1 (9.091%) SQL Server
1 1 (9.091%) SQL Server 2000
General
1 2 (18.18%) Finance
1 2 (18.18%) Retail
Job Titles
1 6 (54.55%) Service Manager
2 5 (45.45%) Service Desk Manager
3 4 (36.36%) Technical Services Manager
3 4 (36.36%) Technical Delivery Manager
3 4 (36.36%) Technical Manager
3 4 (36.36%) Services Delivery Manager
3 4 (36.36%) Delivery Manager
4 3 (27.27%) Head of Service Management
5 2 (18.18%) Head of IT
5 2 (18.18%) Problem Manager
5 2 (18.18%) Analyst
5 2 (18.18%) Support Analyst
6 1 (9.091%) Technical Support
6 1 (9.091%) Applications Support
6 1 (9.091%) Technical Support Analyst
6 1 (9.091%) Applications Support Analyst
6 1 (9.091%) Technical Analyst
Operating Systems
1 1 (9.091%) Windows
Processes & Methodologies
1 11 (100.00%) ITIL
2 8 (72.73%) Service Management
3 7 (63.64%) Service Delivery
4 3 (27.27%) Stakeholder Management
4 3 (27.27%) Problem Management
4 3 (27.27%) ITIL V3
4 3 (27.27%) Root Cause Analysis
5 2 (18.18%) ITIL V2
5 2 (18.18%) Trend Analysis
6 1 (9.091%) Incident Management
6 1 (9.091%) Change Management
6 1 (9.091%) Disaster Recovery
Programming Languages
1 2 (18.18%) SQL
2 1 (9.091%) VBScript
2 1 (9.091%) VB
Qualifications
1 1 (9.091%) MCSE
1 1 (9.091%) Microsoft Certification
1 1 (9.091%) ITIL Certification
Systems Management
1 1 (9.091%) Norton AntiVirus
1 1 (9.091%) SCCM
1 1 (9.091%) SCOM
Vendors
1 2 (18.18%) Remedy
2 1 (9.091%) Microsoft
2 1 (9.091%) Dell
2 1 (9.091%) BMC
2 1 (9.091%) Symantec