The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 74 75 64
Rank change year-on-year
+1 -11
Permanent jobs citing ITSM 14 9 8
As % of all permanent IT jobs located in Northamptonshire 1.55% 0.97% 1.22%
As % of the Processes & Methodologies category 1.85% 1.14% 1.63%
Number of salaries quoted 12 8 8
Average salary £20,500 £34,500 £45,000
Average salary % change year-on-year
-40.57% -23.33%
90% offered a salary of more than £20,000 £17,500 £30,450
10% offered a salary of more than £34,500 £45,850 £50,000
UK excluding London average salary £45,000 £50,000 £47,500
% change year-on-year
-10.00% +5.26%
ITSM
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
755 787 492
As % of all permanent IT jobs located in Northamptonshire 83.70% 84.44% 75.23%
Number of salaries quoted 657 660 401
Average salary £43,500 £40,000 £38,500
Average salary % change year-on-year
+8.75% +3.89%
90% offered a salary of more than £32,500 £27,500 £26,000
10% offered a salary of more than £62,500 £50,000 £57,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northamptonshire

ITSM
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northamptonshire region.

ITSM Salary Trend in Northamptonshire

ITSM
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing ITSM across the Northamptonshire region over the 3 months to 27 April 2015.

ITSM Salary Histogram in Northamptonshire

ITSM
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Northamptonshire region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +1 10 £20,500 -40.57%
ITSM
East Midlands

ITSM
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 27 April 2015, IT jobs across the Northamptonshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 20 (76.92%) Service Management
2 16 (61.54%) Microsoft
3 15 (57.69%) MS Office
4 14 (53.85%) ITIL
5 13 (50.00%) MS Excel
5 13 (50.00%) Management Information System
5 13 (50.00%) Analytical Skills
6 9 (34.62%) MS PowerPoint
6 9 (34.62%) Service Delivery
7 8 (30.77%) C
7 8 (30.77%) SC Cleared
7 8 (30.77%) Security Cleared
7 8 (30.77%) Business Continuity
7 8 (30.77%) ITIL Foundation Certificate
8 7 (26.92%) Welsh Language
9 5 (19.23%) E-Commerce
10 4 (15.38%) MS Visio
10 4 (15.38%) ITIL Certification
10 4 (15.38%) CMDB
10 4 (15.38%) Problem Management
11 3 (11.54%) Windows
11 3 (11.54%) SQL Server
12 2 (7.69%) .NET
12 2 (7.69%) ASP.NET
12 2 (7.69%) CSS
12 2 (7.69%) C#
12 2 (7.69%) HTML
12 2 (7.69%) JavaScript
12 2 (7.69%) OOP
12 2 (7.69%) OO

ITSM
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 27 April 2015, IT jobs across the Northamptonshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 15 (57.69%) MS Office
2 13 (50.00%) MS Excel
3 9 (34.62%) MS PowerPoint
4 4 (15.38%) MS Visio
Business Applications
1 2 (7.69%) Remedy ITSM
Communications & Networking
1 1 (3.85%) Intranet
Database & Business Intelligence
1 3 (11.54%) SQL Server
2 2 (7.69%) RDBMS
2 2 (7.69%) Relational Database
Development Applications
1 1 (3.85%) Team Foundation Server
General
1 7 (26.92%) Welsh Language
2 2 (7.69%) Marketing
3 1 (3.85%) Finance
3 1 (3.85%) Banking
3 1 (3.85%) Retail
3 1 (3.85%) Retail Banking
Job Titles
1 19 (73.08%) Analyst
2 10 (38.46%) Service Analyst
3 9 (34.62%) Help Desk Analyst
4 5 (19.23%) Service Management Analyst
5 4 (15.38%) Senior Analyst
5 4 (15.38%) Services Delivery Analyst
6 2 (7.69%) Senior .NET Developer
6 2 (7.69%) .NET Developer
6 2 (7.69%) C# Developer
6 2 (7.69%) ASP.NET Developer
6 2 (7.69%) Senior C# Developer
6 2 (7.69%) Sales Executive
6 2 (7.69%) Senior Developer
6 2 (7.69%) Support Analyst
6 2 (7.69%) Developer
6 2 (7.69%) Senior ASP.NET Developer
6 2 (7.69%) C# ASP.NET Developer
6 2 (7.69%) C# .NET Developer
7 1 (3.85%) 1st Line Support Analyst
7 1 (3.85%) Head of Development
Libraries, Frameworks & Software Standards
1 2 (7.69%) HTML
1 2 (7.69%) .NET
1 2 (7.69%) ASP.NET
1 2 (7.69%) CSS
1 2 (7.69%) LINQ
2 1 (3.85%) Middleware
Miscellaneous
1 13 (50.00%) Management Information System
1 13 (50.00%) Analytical Skills
2 4 (15.38%) CMDB
Operating Systems
1 3 (11.54%) Windows
2 1 (3.85%) Windows Vista
Processes & Methodologies
1 20 (76.92%) Service Management
2 14 (53.85%) ITIL
3 9 (34.62%) Service Delivery
4 8 (30.77%) Business Continuity
5 5 (19.23%) E-Commerce
6 4 (15.38%) Problem Management
7 2 (7.69%) Release Management
7 2 (7.69%) Software Architecture
7 2 (7.69%) Refactoring
7 2 (7.69%) OOP
7 2 (7.69%) OO
7 2 (7.69%) Marketing Strategy
8 1 (3.85%) Root Cause Analysis
8 1 (3.85%) Performance Tuning
8 1 (3.85%) ITIL V3
Programming Languages
1 8 (30.77%) C
2 2 (7.69%) C#
2 2 (7.69%) JavaScript
3 1 (3.85%) SQL
Qualifications
1 8 (30.77%) SC Cleared
1 8 (30.77%) Security Cleared
1 8 (30.77%) ITIL Foundation Certificate
2 4 (15.38%) ITIL Certification
3 1 (3.85%) MCP
3 1 (3.85%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.85%) SLA
Vendors
1 16 (61.54%) Microsoft
2 2 (7.69%) BMC
2 2 (7.69%) Remedy
3 1 (3.85%) HP
3 1 (3.85%) Cisco
3 1 (3.85%) IBM