The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 65 57 63
Rank change year-on-year
-8 +6
Permanent jobs citing ITSM 12 14 5
As % of all permanent IT jobs located in Northamptonshire 1.54% 2.03% 0.77%
As % of the Processes & Methodologies category 1.80% 2.53% 0.91%
Number of salaries quoted 12 13 4
Average salary £30,000 £33,500 £43,250
Average salary % change year-on-year
-10.44% -22.54%
90% offered a salary of more than £21,000 £21,000 £30,450
10% offered a salary of more than £38,500 £47,000 £56,750
UK excluding London average salary £40,112 £39,500 £45,000
% change year-on-year
+1.54% -12.22%
ITSM
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
665 554 549
As % of all permanent IT jobs located in Northamptonshire 85.15% 80.41% 84.59%
Number of salaries quoted 616 487 502
Average salary £40,750 £40,000 £40,000
Average salary % change year-on-year
+1.87% -
90% offered a salary of more than £32,500 £29,000 £29,500
10% offered a salary of more than £65,000 £55,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northamptonshire

ITSM
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northamptonshire region.

ITSM Salary Trend in Northamptonshire

ITSM
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing ITSM across the Northamptonshire region over the 3 months to 26 January 2015.

ITSM Salary Histogram in Northamptonshire

ITSM
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Northamptonshire region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -14 7 £38,500 +14.92%
ITSM
East Midlands

ITSM
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 26 January 2015, IT jobs across the Northamptonshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 32 (94.12%) Service Management
2 29 (85.29%) Microsoft
3 27 (79.41%) MS Office
4 22 (64.71%) MS Excel
4 22 (64.71%) Analytical Skills
5 21 (61.76%) Management Information System
6 20 (58.82%) ITIL
7 17 (50.00%) SC Cleared
7 17 (50.00%) Security Cleared
8 16 (47.06%) ITIL Foundation Certificate
8 16 (47.06%) C
9 10 (29.41%) Business Continuity
10 8 (23.53%) Welsh Language
11 7 (20.59%) Remedy ITSM
11 7 (20.59%) BMC
11 7 (20.59%) Remedy
12 6 (17.65%) Microsoft Certification
12 6 (17.65%) Cisco
13 5 (14.71%) E-Commerce
13 5 (14.71%) MS PowerPoint
13 5 (14.71%) Service Delivery
14 4 (11.76%) IBM
14 4 (11.76%) HP
15 3 (8.82%) Windows
15 3 (8.82%) SQL Server
16 2 (5.88%) LINQ
16 2 (5.88%) Release Management
16 2 (5.88%) Retail Banking
16 2 (5.88%) Windows Vista
16 2 (5.88%) Refactoring

ITSM
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 26 January 2015, IT jobs across the Northamptonshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.94%) MS Exchange
1 1 (2.94%) Exchange Server 2003
1 1 (2.94%) Exchange Server 2007
Applications
1 27 (79.41%) MS Office
2 22 (64.71%) MS Excel
3 5 (14.71%) MS PowerPoint
4 1 (2.94%) Spreadsheet
Business Applications
1 7 (20.59%) Remedy ITSM
Cloud Services
1 1 (2.94%) Office 365
Communications & Networking
1 1 (2.94%) DHCP
1 1 (2.94%) TCP/IP
Database & Business Intelligence
1 3 (8.82%) SQL Server
2 2 (5.88%) RDBMS
2 2 (5.88%) Relational Database
Development Applications
1 1 (2.94%) Team Foundation Server
General
1 8 (23.53%) Welsh Language
2 2 (5.88%) Finance
2 2 (5.88%) Banking
2 2 (5.88%) Retail
2 2 (5.88%) Retail Banking
3 1 (2.94%) Publishing
Job Titles
1 16 (47.06%) Analyst
2 14 (41.18%) Service Analyst
3 9 (26.47%) Support Analyst
3 9 (26.47%) Help Desk Analyst
4 8 (23.53%) 1st Line Support
4 8 (23.53%) Customer Analyst
4 8 (23.53%) 1st Line Support Analyst
5 5 (14.71%) Service Management Analyst
6 3 (8.82%) Cabling Engineer
7 2 (5.88%) .NET Developer
7 2 (5.88%) C# Developer
7 2 (5.88%) ASP.NET Developer
7 2 (5.88%) Senior C# Developer
7 2 (5.88%) Senior .NET Developer
7 2 (5.88%) Business Continuity Manager
7 2 (5.88%) Business Manager
7 2 (5.88%) Senior ASP.NET Developer
7 2 (5.88%) Network Engineer
7 2 (5.88%) Senior Developer
7 2 (5.88%) Developer
Libraries, Frameworks & Software Standards
1 2 (5.88%) HTML
1 2 (5.88%) .NET
1 2 (5.88%) ASP.NET
1 2 (5.88%) CSS
1 2 (5.88%) LINQ
2 1 (2.94%) Middleware
Miscellaneous
1 22 (64.71%) Analytical Skills
2 21 (61.76%) Management Information System
Operating Systems
1 3 (8.82%) Windows
2 2 (5.88%) Windows Vista
3 1 (2.94%) Windows Server 2008
3 1 (2.94%) Windows 7
3 1 (2.94%) Windows 8
3 1 (2.94%) Windows Server 2003
Processes & Methodologies
1 32 (94.12%) Service Management
2 20 (58.82%) ITIL
3 10 (29.41%) Business Continuity
4 5 (14.71%) Service Delivery
4 5 (14.71%) E-Commerce
5 2 (5.88%) OOP
5 2 (5.88%) OO
5 2 (5.88%) Refactoring
5 2 (5.88%) Release Management
5 2 (5.88%) Software Architecture
6 1 (2.94%) Trend Analysis
6 1 (2.94%) ITIL V3
6 1 (2.94%) Root Cause Analysis
6 1 (2.94%) Performance Tuning
6 1 (2.94%) Mentoring
6 1 (2.94%) Coaching
Programming Languages
1 16 (47.06%) C
2 2 (5.88%) C#
2 2 (5.88%) JavaScript
3 1 (2.94%) SQL
Qualifications
1 17 (50.00%) SC Cleared
1 17 (50.00%) Security Cleared
2 16 (47.06%) ITIL Foundation Certificate
3 6 (17.65%) Microsoft Certification
4 2 (5.88%) MCP
Quality Assurance & Compliance
1 1 (2.94%) SLA
System Software
1 1 (2.94%) Active Directory
Vendors
1 29 (85.29%) Microsoft
2 7 (20.59%) BMC
2 7 (20.59%) Remedy
3 6 (17.65%) Cisco
4 4 (11.76%) IBM
4 4 (11.76%) HP
5 1 (2.94%) ServiceNow